Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Charger and Durango vehicles. The shifter assembly was not properly heat-treated, which can prevent the shifter from properly engaging in the "drive" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB3
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2022 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. The Tire Pressure Monitoring System (TPMS) sensor battery may fail prematurely and cause the sensor to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ZB5
Recall Date: Oct 27, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2022 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. The Tire Pressure Monitoring System (TPMS) sensor battery may fail prematurely and cause the sensor to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z68
Recall Date: Jul 14, 2022
Consumer Complaints
14 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I am writing to formally express my concern regarding an alignment issue with my 2022 Dodge Charger Hellcat Widebody, which remains unresolved despite multiple visits to an authorized Dodge dealership. I have been meticulous about maintaining this vehicle, including performing regular 4-wheel alignments and rotating the tires at every oil change trying to remedy this issue. Despite this, the dealership recently informed me that the camber on the vehicle is off by 1 degree do to the control arms not being long enough when designed. Most concerning is that I was told there are no factory parts available to bring the alignment back within proper specification. Tires are being replaced with less than 10k miles on them for uneven wear on the insides of the front tires causing them too bald quickly. After multiple years of going to one dodge dealership that would state it was fine after an alignment, I finally got an answer that the control arms are short not allowing correct adjustments earlier this year and 30k miles later from another dealership. This has raised several issues for me as a customer who purchased a high-performance vehicle expecting both quality and support from Dodge. An inability to correct alignment within factory specs using OEM parts suggests a potential manufacturing or design defect, and I believe it deserves further investigation. I would appreciate your review of this matter and a response with your recommended course of action. I am seeking a resolution that ensures the camber can be corrected appropriately without compromising the performance, handling, or tire wear of the vehicle.
Corrective Action:
I am writing to formally express my concern regarding an alignment issue with my 2022 Dodge Charger Hellcat Widebody, which remains unresolved despite multiple visits to an authorized Dodge dealership. I have been meticulous about maintaining this vehicle, including performing regular 4-wheel alignments and rotating the tires at every oil change trying to remedy this issue. Despite this, the dealership recently informed me that the camber on the vehicle is off by 1 degree do to the control arms not being long enough when designed. Most concerning is that I was told there are no factory parts available to bring the alignment back within proper specification. Tires are being replaced with less than 10k miles on them for uneven wear on the insides of the front tires causing them too bald quickly. After multiple years of going to one dodge dealership that would state it was fine after an alignment, I finally got an answer that the control arms are short not allowing correct adjustments earlier this year and 30k miles later from another dealership. This has raised several issues for me as a customer who purchased a high-performance vehicle expecting both quality and support from Dodge. An inability to correct alignment within factory specs using OEM parts suggests a potential manufacturing or design defect, and I believe it deserves further investigation. I would appreciate your review of this matter and a response with your recommended course of action. I am seeking a resolution that ensures the camber can be corrected appropriately without compromising the performance, handling, or tire wear of the vehicle.
Additional Notes:
I am writing to formally express my concern regarding an alignment issue with my 2022 Dodge Charger Hellcat Widebody, which remains unresolved despite multiple visits to an authorized Dodge dealership. I have been meticulous about maintaining this vehicle, including performing regular 4-wheel alignments and rotating the tires at every oil change trying to remedy this issue. Despite this, the dealership recently informed me that the camber on the vehicle is off by 1 degree do to the control arms not being long enough when designed. Most concerning is that I was told there are no factory parts available to bring the alignment back within proper specification. Tires are being replaced with less than 10k miles on them for uneven wear on the insides of the front tires causing them too bald quickly. After multiple years of going to one dodge dealership that would state it was fine after an alignment, I finally got an answer that the control arms are short not allowing correct adjustments earlier this year and 30k miles later from another dealership. This has raised several issues for me as a customer who purchased a high-performance vehicle expecting both quality and support from Dodge. An inability to correct alignment within factory specs using OEM parts suggests a potential manufacturing or design defect, and I believe it deserves further investigation. I would appreciate your review of this matter and a response with your recommended course of action. I am seeking a resolution that ensures the camber can be corrected appropriately without compromising the performance, handling, or tire wear of the vehicle.
Mfg Campaign: 11658358
Recall Date: May 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Instrument cluster on steering wheel not working could include airbag. All power to instruments on steering wheel no longer work under 40000 miles and no abuse or collisions on vehicle. All services done to the recommended schedule done by dealership. Rear camera glitches out from time to time and alarm system is triggered at night when in secure garage.
Corrective Action:
Instrument cluster on steering wheel not working could include airbag. All power to instruments on steering wheel no longer work under 40000 miles and no abuse or collisions on vehicle. All services done to the recommended schedule done by dealership. Rear camera glitches out from time to time and alarm system is triggered at night when in secure garage.
Additional Notes:
Instrument cluster on steering wheel not working could include airbag. All power to instruments on steering wheel no longer work under 40000 miles and no abuse or collisions on vehicle. All services done to the recommended schedule done by dealership. Rear camera glitches out from time to time and alarm system is triggered at night when in secure garage.
Mfg Campaign: 11640546
Recall Date: Feb 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Instrument cluster on steering wheel not working could include airbag. All power to instruments on steering wheel no longer work under 40000 miles and no abuse or collisions on vehicle. All services done to the recommended schedule done by dealership. Rear camera glitches out from time to time and alarm system is triggered at night when in secure garage.
Corrective Action:
Instrument cluster on steering wheel not working could include airbag. All power to instruments on steering wheel no longer work under 40000 miles and no abuse or collisions on vehicle. All services done to the recommended schedule done by dealership. Rear camera glitches out from time to time and alarm system is triggered at night when in secure garage.
Additional Notes:
Instrument cluster on steering wheel not working could include airbag. All power to instruments on steering wheel no longer work under 40000 miles and no abuse or collisions on vehicle. All services done to the recommended schedule done by dealership. Rear camera glitches out from time to time and alarm system is triggered at night when in secure garage.
Mfg Campaign: 11640546
Recall Date: Feb 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Instrument cluster on steering wheel not working could include airbag. All power to instruments on steering wheel no longer work under 40000 miles and no abuse or collisions on vehicle. All services done to the recommended schedule done by dealership. Rear camera glitches out from time to time and alarm system is triggered at night when in secure garage.
Corrective Action:
Instrument cluster on steering wheel not working could include airbag. All power to instruments on steering wheel no longer work under 40000 miles and no abuse or collisions on vehicle. All services done to the recommended schedule done by dealership. Rear camera glitches out from time to time and alarm system is triggered at night when in secure garage.
Additional Notes:
Instrument cluster on steering wheel not working could include airbag. All power to instruments on steering wheel no longer work under 40000 miles and no abuse or collisions on vehicle. All services done to the recommended schedule done by dealership. Rear camera glitches out from time to time and alarm system is triggered at night when in secure garage.
Mfg Campaign: 11640546
Recall Date: Feb 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
The contact's grandson owns a 2022 Dodge Charger. The contact's grandson stated that while changing lanes at an undisclosed speed and making a turn into a right lane; the rear driver-side tire had lost traction and the vehicle had spun out and crashed into the sidewalk, over a curb, and into a street sign where it came to a stop. The vehicle was also inspected by the grandson's mother prior to the failure where the vehicle was spun out at a lower speed. The contact stated that while the grandson was driving the failure may had happened because the vehicle was automatically switched into AWD mode and was set in rear wheel drive. A police report was filed however, was not available. The vehicle was not deemed a total loss and was towed to a local dealer for further repairs. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 22V808000 (Tires) and NHTSA Campaign Number: 22V504000 (Tires), however the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Corrective Action:
The contact's grandson owns a 2022 Dodge Charger. The contact's grandson stated that while changing lanes at an undisclosed speed and making a turn into a right lane; the rear driver-side tire had lost traction and the vehicle had spun out and crashed into the sidewalk, over a curb, and into a street sign where it came to a stop. The vehicle was also inspected by the grandson's mother prior to the failure where the vehicle was spun out at a lower speed. The contact stated that while the grandson was driving the failure may had happened because the vehicle was automatically switched into AWD mode and was set in rear wheel drive. A police report was filed however, was not available. The vehicle was not deemed a total loss and was towed to a local dealer for further repairs. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 22V808000 (Tires) and NHTSA Campaign Number: 22V504000 (Tires), however the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Additional Notes:
The contact's grandson owns a 2022 Dodge Charger. The contact's grandson stated that while changing lanes at an undisclosed speed and making a turn into a right lane; the rear driver-side tire had lost traction and the vehicle had spun out and crashed into the sidewalk, over a curb, and into a street sign where it came to a stop. The vehicle was also inspected by the grandson's mother prior to the failure where the vehicle was spun out at a lower speed. The contact stated that while the grandson was driving the failure may had happened because the vehicle was automatically switched into AWD mode and was set in rear wheel drive. A police report was filed however, was not available. The vehicle was not deemed a total loss and was towed to a local dealer for further repairs. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 22V808000 (Tires) and NHTSA Campaign Number: 22V504000 (Tires), however the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Mfg Campaign: 11627733
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
We purchased this vehicle new. Over time it started to surge on mild acceleration in all gears and all speeds. Dealership reset the transmission and engine computers. It was better but still noticeable. Over time though it gets worse. Dealership just does the same thing and resets the engine and transmission. This last time though it was still quite noticeable and has gotten much worse. We contacted the dealership and they plan to just reset them again as there is no other fix. The surging is unsafe especially in parking lots where you might be giving a little throttle and the car isn't really moving so you push harder and then it takes off.
Corrective Action:
We purchased this vehicle new. Over time it started to surge on mild acceleration in all gears and all speeds. Dealership reset the transmission and engine computers. It was better but still noticeable. Over time though it gets worse. Dealership just does the same thing and resets the engine and transmission. This last time though it was still quite noticeable and has gotten much worse. We contacted the dealership and they plan to just reset them again as there is no other fix. The surging is unsafe especially in parking lots where you might be giving a little throttle and the car isn't really moving so you push harder and then it takes off.
Additional Notes:
We purchased this vehicle new. Over time it started to surge on mild acceleration in all gears and all speeds. Dealership reset the transmission and engine computers. It was better but still noticeable. Over time though it gets worse. Dealership just does the same thing and resets the engine and transmission. This last time though it was still quite noticeable and has gotten much worse. We contacted the dealership and they plan to just reset them again as there is no other fix. The surging is unsafe especially in parking lots where you might be giving a little throttle and the car isn't really moving so you push harder and then it takes off.
Mfg Campaign: 11597259
Recall Date: Jun 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
We purchased this vehicle new. Over time it started to surge on mild acceleration in all gears and all speeds. Dealership reset the transmission and engine computers. It was better but still noticeable. Over time though it gets worse. Dealership just does the same thing and resets the engine and transmission. This last time though it was still quite noticeable and has gotten much worse. We contacted the dealership and they plan to just reset them again as there is no other fix. The surging is unsafe especially in parking lots where you might be giving a little throttle and the car isn't really moving so you push harder and then it takes off.
Corrective Action:
We purchased this vehicle new. Over time it started to surge on mild acceleration in all gears and all speeds. Dealership reset the transmission and engine computers. It was better but still noticeable. Over time though it gets worse. Dealership just does the same thing and resets the engine and transmission. This last time though it was still quite noticeable and has gotten much worse. We contacted the dealership and they plan to just reset them again as there is no other fix. The surging is unsafe especially in parking lots where you might be giving a little throttle and the car isn't really moving so you push harder and then it takes off.
Additional Notes:
We purchased this vehicle new. Over time it started to surge on mild acceleration in all gears and all speeds. Dealership reset the transmission and engine computers. It was better but still noticeable. Over time though it gets worse. Dealership just does the same thing and resets the engine and transmission. This last time though it was still quite noticeable and has gotten much worse. We contacted the dealership and they plan to just reset them again as there is no other fix. The surging is unsafe especially in parking lots where you might be giving a little throttle and the car isn't really moving so you push harder and then it takes off.
Mfg Campaign: 11597259
Recall Date: Jun 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When braking the engine goes into an uncontrolled fast idle that smokes the tires. Need to shut off engine immediately. This is intermittent. It is the 2nd time I had in to the dealer. Had it towed.
Corrective Action:
When braking the engine goes into an uncontrolled fast idle that smokes the tires. Need to shut off engine immediately. This is intermittent. It is the 2nd time I had in to the dealer. Had it towed.
Additional Notes:
When braking the engine goes into an uncontrolled fast idle that smokes the tires. Need to shut off engine immediately. This is intermittent. It is the 2nd time I had in to the dealer. Had it towed.
Mfg Campaign: 11581573
Recall Date: Apr 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When braking the engine goes into an uncontrolled fast idle that smokes the tires. Need to shut off engine immediately. This is intermittent. It is the 2nd time I had in to the dealer. Had it towed.
Corrective Action:
When braking the engine goes into an uncontrolled fast idle that smokes the tires. Need to shut off engine immediately. This is intermittent. It is the 2nd time I had in to the dealer. Had it towed.
Additional Notes:
When braking the engine goes into an uncontrolled fast idle that smokes the tires. Need to shut off engine immediately. This is intermittent. It is the 2nd time I had in to the dealer. Had it towed.
Mfg Campaign: 11581573
Recall Date: Apr 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When braking the engine goes into an uncontrolled fast idle that smokes the tires. Need to shut off engine immediately. This is intermittent. It is the 2nd time I had in to the dealer. Had it towed.
Corrective Action:
When braking the engine goes into an uncontrolled fast idle that smokes the tires. Need to shut off engine immediately. This is intermittent. It is the 2nd time I had in to the dealer. Had it towed.
Additional Notes:
When braking the engine goes into an uncontrolled fast idle that smokes the tires. Need to shut off engine immediately. This is intermittent. It is the 2nd time I had in to the dealer. Had it towed.
Mfg Campaign: 11581573
Recall Date: Apr 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Intermittently the vehicle will jerk as if it looses power when driving, it has also happened when at a stop light and acceleration begins it jerks. It happens more often when at a complete stop and vehicle starts to accelerate. Vehicle was taken to melloy dodge in los lunas NM and they stated they were unable to find a problem
Corrective Action:
Intermittently the vehicle will jerk as if it looses power when driving, it has also happened when at a stop light and acceleration begins it jerks. It happens more often when at a complete stop and vehicle starts to accelerate. Vehicle was taken to melloy dodge in los lunas NM and they stated they were unable to find a problem
Additional Notes:
Intermittently the vehicle will jerk as if it looses power when driving, it has also happened when at a stop light and acceleration begins it jerks. It happens more often when at a complete stop and vehicle starts to accelerate. Vehicle was taken to melloy dodge in los lunas NM and they stated they were unable to find a problem
Mfg Campaign: 11535187
Recall Date: Jul 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Intermittently the vehicle will jerk as if it looses power when driving, it has also happened when at a stop light and acceleration begins it jerks. It happens more often when at a complete stop and vehicle starts to accelerate. Vehicle was taken to melloy dodge in los lunas NM and they stated they were unable to find a problem
Corrective Action:
Intermittently the vehicle will jerk as if it looses power when driving, it has also happened when at a stop light and acceleration begins it jerks. It happens more often when at a complete stop and vehicle starts to accelerate. Vehicle was taken to melloy dodge in los lunas NM and they stated they were unable to find a problem
Additional Notes:
Intermittently the vehicle will jerk as if it looses power when driving, it has also happened when at a stop light and acceleration begins it jerks. It happens more often when at a complete stop and vehicle starts to accelerate. Vehicle was taken to melloy dodge in los lunas NM and they stated they were unable to find a problem
Mfg Campaign: 11535187
Recall Date: Jul 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Intermittently the vehicle will jerk as if it looses power when driving, it has also happened when at a stop light and acceleration begins it jerks. It happens more often when at a complete stop and vehicle starts to accelerate. Vehicle was taken to melloy dodge in los lunas NM and they stated they were unable to find a problem
Corrective Action:
Intermittently the vehicle will jerk as if it looses power when driving, it has also happened when at a stop light and acceleration begins it jerks. It happens more often when at a complete stop and vehicle starts to accelerate. Vehicle was taken to melloy dodge in los lunas NM and they stated they were unable to find a problem
Additional Notes:
Intermittently the vehicle will jerk as if it looses power when driving, it has also happened when at a stop light and acceleration begins it jerks. It happens more often when at a complete stop and vehicle starts to accelerate. Vehicle was taken to melloy dodge in los lunas NM and they stated they were unable to find a problem
Mfg Campaign: 11535187
Recall Date: Jul 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Dodge Charger. The contact stated that while driving approximately 60 MPH, the vehicle crashed into a mule. During the crash, the front passenger side of the vehicle was severely damaged, but no air bags were deployed. During the crash, the driver sustained a headache, right and left hip pain and a bruised torso from the seat belts. A police report was taken at the scene, and the vehicle was towed to an unknown location. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 11,000.
Corrective Action:
The contact owns a 2022 Dodge Charger. The contact stated that while driving approximately 60 MPH, the vehicle crashed into a mule. During the crash, the front passenger side of the vehicle was severely damaged, but no air bags were deployed. During the crash, the driver sustained a headache, right and left hip pain and a bruised torso from the seat belts. A police report was taken at the scene, and the vehicle was towed to an unknown location. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 11,000.
Additional Notes:
The contact owns a 2022 Dodge Charger. The contact stated that while driving approximately 60 MPH, the vehicle crashed into a mule. During the crash, the front passenger side of the vehicle was severely damaged, but no air bags were deployed. During the crash, the driver sustained a headache, right and left hip pain and a bruised torso from the seat belts. A police report was taken at the scene, and the vehicle was towed to an unknown location. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 11,000.
Mfg Campaign: 11503929
Recall Date: Jan 27, 2023
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