Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 94B
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z48
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Consumer Complaints
296 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Potential Consequences:
The contact owns a 2018 Dodge Durango. The contact stated that while driving 25 MPH, the contact noticed an abnormal sound, and the front passenger's side headrest unexpectedly deployed without an impact to the vehicle. No warning light was illuminated. There was no injury sustained. The vehicle was taken to the dealer to be repaired under an unknown extended warranty coverage; however, the dealer declined to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
Corrective Action:
The contact owns a 2018 Dodge Durango. The contact stated that while driving 25 MPH, the contact noticed an abnormal sound, and the front passenger's side headrest unexpectedly deployed without an impact to the vehicle. No warning light was illuminated. There was no injury sustained. The vehicle was taken to the dealer to be repaired under an unknown extended warranty coverage; however, the dealer declined to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
Additional Notes:
The contact owns a 2018 Dodge Durango. The contact stated that while driving 25 MPH, the contact noticed an abnormal sound, and the front passenger's side headrest unexpectedly deployed without an impact to the vehicle. No warning light was illuminated. There was no injury sustained. The vehicle was taken to the dealer to be repaired under an unknown extended warranty coverage; however, the dealer declined to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
Mfg Campaign: 11677233
Recall Date: Jul 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11675636
Recall Date: Jul 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Dodge Durango. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact stated that there were no warning lights illuminated. The vehicle was towed to a dealer who diagnosed the vehicle and determined that the TIPM needed to be replaced. The vehicle was repaired. The contact stated that the failure was intermittent. The contact stated that the vehicle occasionally failed to start. The contact stated that the vehicle stalled and was taken to another dealer who diagnosed the vehicle and determined that the TIPM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2018 Dodge Durango. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact stated that there were no warning lights illuminated. The vehicle was towed to a dealer who diagnosed the vehicle and determined that the TIPM needed to be replaced. The vehicle was repaired. The contact stated that the failure was intermittent. The contact stated that the vehicle occasionally failed to start. The contact stated that the vehicle stalled and was taken to another dealer who diagnosed the vehicle and determined that the TIPM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2018 Dodge Durango. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact stated that there were no warning lights illuminated. The vehicle was towed to a dealer who diagnosed the vehicle and determined that the TIPM needed to be replaced. The vehicle was repaired. The contact stated that the failure was intermittent. The contact stated that the vehicle occasionally failed to start. The contact stated that the vehicle stalled and was taken to another dealer who diagnosed the vehicle and determined that the TIPM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Mfg Campaign: 11675705
Recall Date: Jul 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rainwater or going through a car wash leaks water into backend lighting compartment which leads to backend lights not working. You can see the water into the lights. Water leaks out the backend when you open or close the back door. No brake lights could cause accidents. Wiring also corrodes and needs replacement due to water corrosion.
Corrective Action:
Rainwater or going through a car wash leaks water into backend lighting compartment which leads to backend lights not working. You can see the water into the lights. Water leaks out the backend when you open or close the back door. No brake lights could cause accidents. Wiring also corrodes and needs replacement due to water corrosion.
Additional Notes:
Rainwater or going through a car wash leaks water into backend lighting compartment which leads to backend lights not working. You can see the water into the lights. Water leaks out the backend when you open or close the back door. No brake lights could cause accidents. Wiring also corrodes and needs replacement due to water corrosion.
Mfg Campaign: 11671214
Recall Date: Jul 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rainwater or going through a car wash leaks water into backend lighting compartment which leads to backend lights not working. You can see the water into the lights. Water leaks out the backend when you open or close the back door. No brake lights could cause accidents. Wiring also corrodes and needs replacement due to water corrosion.
Corrective Action:
Rainwater or going through a car wash leaks water into backend lighting compartment which leads to backend lights not working. You can see the water into the lights. Water leaks out the backend when you open or close the back door. No brake lights could cause accidents. Wiring also corrodes and needs replacement due to water corrosion.
Additional Notes:
Rainwater or going through a car wash leaks water into backend lighting compartment which leads to backend lights not working. You can see the water into the lights. Water leaks out the backend when you open or close the back door. No brake lights could cause accidents. Wiring also corrodes and needs replacement due to water corrosion.
Mfg Campaign: 11671214
Recall Date: Jul 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2018 Dodge Durango GT with 47,000. The check engine light came on. Took it to a Dodge dealer for service. Diagnosis was head gasket failure, allowing coolant into the cylinder causing engine misfire and potential overheat and a blown engine. This appears to be an ongoing issue with the Penstar V6 engine. This is a safety concern because the vehicle may break down while driving or overheat without warning, creating a power loss while driving
Corrective Action:
2018 Dodge Durango GT with 47,000. The check engine light came on. Took it to a Dodge dealer for service. Diagnosis was head gasket failure, allowing coolant into the cylinder causing engine misfire and potential overheat and a blown engine. This appears to be an ongoing issue with the Penstar V6 engine. This is a safety concern because the vehicle may break down while driving or overheat without warning, creating a power loss while driving
Additional Notes:
2018 Dodge Durango GT with 47,000. The check engine light came on. Took it to a Dodge dealer for service. Diagnosis was head gasket failure, allowing coolant into the cylinder causing engine misfire and potential overheat and a blown engine. This appears to be an ongoing issue with the Penstar V6 engine. This is a safety concern because the vehicle may break down while driving or overheat without warning, creating a power loss while driving
Mfg Campaign: 11669729
Recall Date: Jun 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V83800(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated the brake lights were illuminated. The contact stated that the vehicle was experiencing difficulty starting intermittently and would start after several attempts. Additionally, the contact stated that the gear shifter had failed to move out of park(P) intermittently, which required the contact to depress the brake pedal excessively to move the gear shifter out of park(P). The check engine warning light and the ABS warning light were illuminated. The dealer was contacted. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 65,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V83800(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated the brake lights were illuminated. The contact stated that the vehicle was experiencing difficulty starting intermittently and would start after several attempts. Additionally, the contact stated that the gear shifter had failed to move out of park(P) intermittently, which required the contact to depress the brake pedal excessively to move the gear shifter out of park(P). The check engine warning light and the ABS warning light were illuminated. The dealer was contacted. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 65,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V83800(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated the brake lights were illuminated. The contact stated that the vehicle was experiencing difficulty starting intermittently and would start after several attempts. Additionally, the contact stated that the gear shifter had failed to move out of park(P) intermittently, which required the contact to depress the brake pedal excessively to move the gear shifter out of park(P). The check engine warning light and the ABS warning light were illuminated. The dealer was contacted. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 65,000. VIN tool confirms parts not available.
Mfg Campaign: 11666560
Recall Date: Jun 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Purchased this vehicle used from a dealership and a few months later the racetrack light malfunctioned and stopped working which is also connected to my license plate light. The dealership refused to cover the expense of the light which to my surprise was over two thousand dollars, an expense I was not prepared for and now I am at a loss. They tried to negotiate that I should pay for half the cost when the car was purchased of their lot less than a few months with a major malfunction like this. Upon further research I find out there is a class action lawsuit against FCA about this issue. I do not have the money for this repair unless I borrow the money, if so can I get reimbursed though FCA?
Corrective Action:
Purchased this vehicle used from a dealership and a few months later the racetrack light malfunctioned and stopped working which is also connected to my license plate light. The dealership refused to cover the expense of the light which to my surprise was over two thousand dollars, an expense I was not prepared for and now I am at a loss. They tried to negotiate that I should pay for half the cost when the car was purchased of their lot less than a few months with a major malfunction like this. Upon further research I find out there is a class action lawsuit against FCA about this issue. I do not have the money for this repair unless I borrow the money, if so can I get reimbursed though FCA?
Additional Notes:
Purchased this vehicle used from a dealership and a few months later the racetrack light malfunctioned and stopped working which is also connected to my license plate light. The dealership refused to cover the expense of the light which to my surprise was over two thousand dollars, an expense I was not prepared for and now I am at a loss. They tried to negotiate that I should pay for half the cost when the car was purchased of their lot less than a few months with a major malfunction like this. Upon further research I find out there is a class action lawsuit against FCA about this issue. I do not have the money for this repair unless I borrow the money, if so can I get reimbursed though FCA?
Mfg Campaign: 11661737
Recall Date: May 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear Racetrack LED lightning is failing due to water intrusion. This could also possibly cause electrical issues to the license plate lights and back up camera. When in bad weather, other drivers could fail to see the back of my car, and could get into an accident. Yes, dealer stated that the cost is 1500 to fix. The Durango has 60K miles. Dealer only. No warning just a fellow driver reported my Racetrack light flickers and dim.
Corrective Action:
Rear Racetrack LED lightning is failing due to water intrusion. This could also possibly cause electrical issues to the license plate lights and back up camera. When in bad weather, other drivers could fail to see the back of my car, and could get into an accident. Yes, dealer stated that the cost is 1500 to fix. The Durango has 60K miles. Dealer only. No warning just a fellow driver reported my Racetrack light flickers and dim.
Additional Notes:
Rear Racetrack LED lightning is failing due to water intrusion. This could also possibly cause electrical issues to the license plate lights and back up camera. When in bad weather, other drivers could fail to see the back of my car, and could get into an accident. Yes, dealer stated that the cost is 1500 to fix. The Durango has 60K miles. Dealer only. No warning just a fellow driver reported my Racetrack light flickers and dim.
Mfg Campaign: 11659700
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear Racetrack LED lightning is failing due to water intrusion. This could also possibly cause electrical issues to the license plate lights and back up camera. When in bad weather, other drivers could fail to see the back of my car, and could get into an accident. Yes, dealer stated that the cost is 1500 to fix. The Durango has 60K miles. Dealer only. No warning just a fellow driver reported my Racetrack light flickers and dim.
Corrective Action:
Rear Racetrack LED lightning is failing due to water intrusion. This could also possibly cause electrical issues to the license plate lights and back up camera. When in bad weather, other drivers could fail to see the back of my car, and could get into an accident. Yes, dealer stated that the cost is 1500 to fix. The Durango has 60K miles. Dealer only. No warning just a fellow driver reported my Racetrack light flickers and dim.
Additional Notes:
Rear Racetrack LED lightning is failing due to water intrusion. This could also possibly cause electrical issues to the license plate lights and back up camera. When in bad weather, other drivers could fail to see the back of my car, and could get into an accident. Yes, dealer stated that the cost is 1500 to fix. The Durango has 60K miles. Dealer only. No warning just a fellow driver reported my Racetrack light flickers and dim.
Mfg Campaign: 11659700
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Dodge Durango. The contact stated while driving at approximately 65 MPH, the vehicle had started to lose motive power and nearly stalled. The contact stated that the check engine, a yellow "P" and several other unknown warning lights were illuminated. The contact pulled over and shifted into park(P) and became aware that the vehicle was in neutral(N) when the vehicle rolled forward. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. The vehicle was diagnosed by the mechanic, and it was determined that the PCM needed to be replaced and referred the contact to a dealer. The vehicle was not repaired. The contact had the vehicle towed to the residence. The contact attempted to restart the vehicle and there were several unknown warning lights illuminated. The contact stated that the windows independently rolled down and the vehicle was in park(P) but the vehicle rolled forward. The contact turned off the vehicle but observed that the ignition was in the "RUN" position and while attempting to restart the vehicle to properly shut the vehicle off, the vehicle failed to restart. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the starter motor had burned out and the batteries were drained and needed to be replaced due to an electrical failure. The contact requested information from the dealer about the PCM and was advised that he had missed a software update. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 170,000.
Corrective Action:
The contact owns a 2018 Dodge Durango. The contact stated while driving at approximately 65 MPH, the vehicle had started to lose motive power and nearly stalled. The contact stated that the check engine, a yellow "P" and several other unknown warning lights were illuminated. The contact pulled over and shifted into park(P) and became aware that the vehicle was in neutral(N) when the vehicle rolled forward. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. The vehicle was diagnosed by the mechanic, and it was determined that the PCM needed to be replaced and referred the contact to a dealer. The vehicle was not repaired. The contact had the vehicle towed to the residence. The contact attempted to restart the vehicle and there were several unknown warning lights illuminated. The contact stated that the windows independently rolled down and the vehicle was in park(P) but the vehicle rolled forward. The contact turned off the vehicle but observed that the ignition was in the "RUN" position and while attempting to restart the vehicle to properly shut the vehicle off, the vehicle failed to restart. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the starter motor had burned out and the batteries were drained and needed to be replaced due to an electrical failure. The contact requested information from the dealer about the PCM and was advised that he had missed a software update. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 170,000.
Additional Notes:
The contact owns a 2018 Dodge Durango. The contact stated while driving at approximately 65 MPH, the vehicle had started to lose motive power and nearly stalled. The contact stated that the check engine, a yellow "P" and several other unknown warning lights were illuminated. The contact pulled over and shifted into park(P) and became aware that the vehicle was in neutral(N) when the vehicle rolled forward. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. The vehicle was diagnosed by the mechanic, and it was determined that the PCM needed to be replaced and referred the contact to a dealer. The vehicle was not repaired. The contact had the vehicle towed to the residence. The contact attempted to restart the vehicle and there were several unknown warning lights illuminated. The contact stated that the windows independently rolled down and the vehicle was in park(P) but the vehicle rolled forward. The contact turned off the vehicle but observed that the ignition was in the "RUN" position and while attempting to restart the vehicle to properly shut the vehicle off, the vehicle failed to restart. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the starter motor had burned out and the batteries were drained and needed to be replaced due to an electrical failure. The contact requested information from the dealer about the PCM and was advised that he had missed a software update. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 170,000.
Mfg Campaign: 11659333
Recall Date: May 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Dodge Durango. The contact stated while driving at approximately 65 MPH, the vehicle had started to lose motive power and nearly stalled. The contact stated that the check engine, a yellow "P" and several other unknown warning lights were illuminated. The contact pulled over and shifted into park(P) and became aware that the vehicle was in neutral(N) when the vehicle rolled forward. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. The vehicle was diagnosed by the mechanic, and it was determined that the PCM needed to be replaced and referred the contact to a dealer. The vehicle was not repaired. The contact had the vehicle towed to the residence. The contact attempted to restart the vehicle and there were several unknown warning lights illuminated. The contact stated that the windows independently rolled down and the vehicle was in park(P) but the vehicle rolled forward. The contact turned off the vehicle but observed that the ignition was in the "RUN" position and while attempting to restart the vehicle to properly shut the vehicle off, the vehicle failed to restart. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the starter motor had burned out and the batteries were drained and needed to be replaced due to an electrical failure. The contact requested information from the dealer about the PCM and was advised that he had missed a software update. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 170,000.
Corrective Action:
The contact owns a 2018 Dodge Durango. The contact stated while driving at approximately 65 MPH, the vehicle had started to lose motive power and nearly stalled. The contact stated that the check engine, a yellow "P" and several other unknown warning lights were illuminated. The contact pulled over and shifted into park(P) and became aware that the vehicle was in neutral(N) when the vehicle rolled forward. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. The vehicle was diagnosed by the mechanic, and it was determined that the PCM needed to be replaced and referred the contact to a dealer. The vehicle was not repaired. The contact had the vehicle towed to the residence. The contact attempted to restart the vehicle and there were several unknown warning lights illuminated. The contact stated that the windows independently rolled down and the vehicle was in park(P) but the vehicle rolled forward. The contact turned off the vehicle but observed that the ignition was in the "RUN" position and while attempting to restart the vehicle to properly shut the vehicle off, the vehicle failed to restart. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the starter motor had burned out and the batteries were drained and needed to be replaced due to an electrical failure. The contact requested information from the dealer about the PCM and was advised that he had missed a software update. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 170,000.
Additional Notes:
The contact owns a 2018 Dodge Durango. The contact stated while driving at approximately 65 MPH, the vehicle had started to lose motive power and nearly stalled. The contact stated that the check engine, a yellow "P" and several other unknown warning lights were illuminated. The contact pulled over and shifted into park(P) and became aware that the vehicle was in neutral(N) when the vehicle rolled forward. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. The vehicle was diagnosed by the mechanic, and it was determined that the PCM needed to be replaced and referred the contact to a dealer. The vehicle was not repaired. The contact had the vehicle towed to the residence. The contact attempted to restart the vehicle and there were several unknown warning lights illuminated. The contact stated that the windows independently rolled down and the vehicle was in park(P) but the vehicle rolled forward. The contact turned off the vehicle but observed that the ignition was in the "RUN" position and while attempting to restart the vehicle to properly shut the vehicle off, the vehicle failed to restart. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the starter motor had burned out and the batteries were drained and needed to be replaced due to an electrical failure. The contact requested information from the dealer about the PCM and was advised that he had missed a software update. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 170,000.
Mfg Campaign: 11659333
Recall Date: May 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The rear race track rail has water build up at the bottom of it and it fried the lights so they don’t work anymore.
Corrective Action:
The rear race track rail has water build up at the bottom of it and it fried the lights so they don’t work anymore.
Additional Notes:
The rear race track rail has water build up at the bottom of it and it fried the lights so they don’t work anymore.
Mfg Campaign: 11651569
Recall Date: Mar 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Center lift gate racetrack light failed due to water getting into seam and shorting out that light and the license plate light. The whole unit needs to be replaced due to a faulty design which is going to cost over $2000
Corrective Action:
Center lift gate racetrack light failed due to water getting into seam and shorting out that light and the license plate light. The whole unit needs to be replaced due to a faulty design which is going to cost over $2000
Additional Notes:
Center lift gate racetrack light failed due to water getting into seam and shorting out that light and the license plate light. The whole unit needs to be replaced due to a faulty design which is going to cost over $2000
Mfg Campaign: 11648092
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
After our cold winter here in PA when temperatures were -8 I noticed my tail light had a section not working and after looking at it I noticed a crack and water in that part. I started looking at replacing it until I seen it was going to be $2,000.00 just for the light. Will the Durango's that have these issues because of faulty parts pass state inspections until Dodge figures out what to do?
Corrective Action:
After our cold winter here in PA when temperatures were -8 I noticed my tail light had a section not working and after looking at it I noticed a crack and water in that part. I started looking at replacing it until I seen it was going to be $2,000.00 just for the light. Will the Durango's that have these issues because of faulty parts pass state inspections until Dodge figures out what to do?
Additional Notes:
After our cold winter here in PA when temperatures were -8 I noticed my tail light had a section not working and after looking at it I noticed a crack and water in that part. I started looking at replacing it until I seen it was going to be $2,000.00 just for the light. Will the Durango's that have these issues because of faulty parts pass state inspections until Dodge figures out what to do?
Mfg Campaign: 11647753
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Dodge Durango. The contact stated that while the vehicle was parked, the rearview camera was intermittently inoperative and there was an abnormal sound coming from the infotainment system. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2018 Dodge Durango. The contact stated that while the vehicle was parked, the rearview camera was intermittently inoperative and there was an abnormal sound coming from the infotainment system. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2018 Dodge Durango. The contact stated that while the vehicle was parked, the rearview camera was intermittently inoperative and there was an abnormal sound coming from the infotainment system. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.
Mfg Campaign: 11646552
Recall Date: Mar 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2018 Dodge Durango. The contact stated that while the vehicle was parked, the rearview camera was intermittently inoperative and there was an abnormal sound coming from the infotainment system. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2018 Dodge Durango. The contact stated that while the vehicle was parked, the rearview camera was intermittently inoperative and there was an abnormal sound coming from the infotainment system. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2018 Dodge Durango. The contact stated that while the vehicle was parked, the rearview camera was intermittently inoperative and there was an abnormal sound coming from the infotainment system. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.
Mfg Campaign: 11646552
Recall Date: Mar 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Water in racetrack lighting in rear tailgate. Also, license plate lights are not working either. Should be mfg problem to repair/recall
Corrective Action:
Water in racetrack lighting in rear tailgate. Also, license plate lights are not working either. Should be mfg problem to repair/recall
Additional Notes:
Water in racetrack lighting in rear tailgate. Also, license plate lights are not working either. Should be mfg problem to repair/recall
Mfg Campaign: 11645179
Recall Date: Feb 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I had a water pump go out and my battery died while fixing it but when I gave it a jump and started it my ABS and stability lights were on and haven’t turned off. It’s been over a year since they turned on. There is a recall for this on 2022 models why does it not apply to my vehicle?
Corrective Action:
I had a water pump go out and my battery died while fixing it but when I gave it a jump and started it my ABS and stability lights were on and haven’t turned off. It’s been over a year since they turned on. There is a recall for this on 2022 models why does it not apply to my vehicle?
Additional Notes:
I had a water pump go out and my battery died while fixing it but when I gave it a jump and started it my ABS and stability lights were on and haven’t turned off. It’s been over a year since they turned on. There is a recall for this on 2022 models why does it not apply to my vehicle?
Mfg Campaign: 11644438
Recall Date: Feb 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I had a water pump go out and my battery died while fixing it but when I gave it a jump and started it my ABS and stability lights were on and haven’t turned off. It’s been over a year since they turned on. There is a recall for this on 2022 models why does it not apply to my vehicle?
Corrective Action:
I had a water pump go out and my battery died while fixing it but when I gave it a jump and started it my ABS and stability lights were on and haven’t turned off. It’s been over a year since they turned on. There is a recall for this on 2022 models why does it not apply to my vehicle?
Additional Notes:
I had a water pump go out and my battery died while fixing it but when I gave it a jump and started it my ABS and stability lights were on and haven’t turned off. It’s been over a year since they turned on. There is a recall for this on 2022 models why does it not apply to my vehicle?
Mfg Campaign: 11644438
Recall Date: Feb 24, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury