Complaints & Recalls
Consumer Complaints
3 ComplaintsDucati North America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
KICKSTAND SENSOR FELL OFF OF BIKE CAUSING THE BIKE TO STALL WHILE DRIVING. DUCATI STATES THEY HAD A RECALL FOR THIS FOR MY YEAR BIKE, ALTHOUGH MY VIN DOES NOT MATCH THE RECALL DB. THIS IS A SAFETY ISSUE.
Corrective Action:
KICKSTAND SENSOR FELL OFF OF BIKE CAUSING THE BIKE TO STALL WHILE DRIVING. DUCATI STATES THEY HAD A RECALL FOR THIS FOR MY YEAR BIKE, ALTHOUGH MY VIN DOES NOT MATCH THE RECALL DB. THIS IS A SAFETY ISSUE.
Additional Notes:
KICKSTAND SENSOR FELL OFF OF BIKE CAUSING THE BIKE TO STALL WHILE DRIVING. DUCATI STATES THEY HAD A RECALL FOR THIS FOR MY YEAR BIKE, ALTHOUGH MY VIN DOES NOT MATCH THE RECALL DB. THIS IS A SAFETY ISSUE.
Mfg Campaign: 11365430
Recall Date: Oct 20, 2020
Ducati North America
Defect Description:
SERVICE BRAKES
Potential Consequences:
REAR BRAKES COMPLETELY FADE AND ARE USELESS OVER A PERIOD OF MONTHS. BLEEDING THE BRAKE LINE WORKS FOR A SHORT PERIOD BUT IS TIMELY AND COSTLY. THE CURRENT SET UP ALLOWS EXCESSIVE HEAT FROM THE EXHAUST AND POSSIBLY CATALYTIC CONVERTER TO BOIL BRAKE FLUID. THIS IS A KNOWN ISSUE THAT MAY REQUIRE INTERVENTION. *TR
Corrective Action:
REAR BRAKES COMPLETELY FADE AND ARE USELESS OVER A PERIOD OF MONTHS. BLEEDING THE BRAKE LINE WORKS FOR A SHORT PERIOD BUT IS TIMELY AND COSTLY. THE CURRENT SET UP ALLOWS EXCESSIVE HEAT FROM THE EXHAUST AND POSSIBLY CATALYTIC CONVERTER TO BOIL BRAKE FLUID. THIS IS A KNOWN ISSUE THAT MAY REQUIRE INTERVENTION. *TR
Additional Notes:
REAR BRAKES COMPLETELY FADE AND ARE USELESS OVER A PERIOD OF MONTHS. BLEEDING THE BRAKE LINE WORKS FOR A SHORT PERIOD BUT IS TIMELY AND COSTLY. THE CURRENT SET UP ALLOWS EXCESSIVE HEAT FROM THE EXHAUST AND POSSIBLY CATALYTIC CONVERTER TO BOIL BRAKE FLUID. THIS IS A KNOWN ISSUE THAT MAY REQUIRE INTERVENTION. *TR
Mfg Campaign: 11324537
Recall Date: May 14, 2020
Ducati North America
Defect Description:
SERVICE BRAKES
Potential Consequences:
THERE IS A CHRONIC PROBLEM WITH THE REAR BRAKE BECOMING UNUSABLE. THE BRAKE LINE PASSES MUCH TOO CLOSE TO THE CATALYTIC CONVERTER, WHICH VAPORIZES THE BRAKE FLUID AND CREATES A GAS POCKET IN THE LINE. THIS RENDERS THE BRAKES UNUSABLE. DRAINING THE LINE REQUIRES REMOVING THE REAR WHEEL (A HUGE JOB ON A DUCATI) AND CALIPER. THE PROBLEM RETURNS ALMOST IMMEDIATELY. THEY HAVE SERVICED IT SEVERAL TIMES, BUT EACH TIME IT IMMEDIATELY FAILS AGAIN. IT IS VERY UNSAFE.
Corrective Action:
THERE IS A CHRONIC PROBLEM WITH THE REAR BRAKE BECOMING UNUSABLE. THE BRAKE LINE PASSES MUCH TOO CLOSE TO THE CATALYTIC CONVERTER, WHICH VAPORIZES THE BRAKE FLUID AND CREATES A GAS POCKET IN THE LINE. THIS RENDERS THE BRAKES UNUSABLE. DRAINING THE LINE REQUIRES REMOVING THE REAR WHEEL (A HUGE JOB ON A DUCATI) AND CALIPER. THE PROBLEM RETURNS ALMOST IMMEDIATELY. THEY HAVE SERVICED IT SEVERAL TIMES, BUT EACH TIME IT IMMEDIATELY FAILS AGAIN. IT IS VERY UNSAFE.
Additional Notes:
THERE IS A CHRONIC PROBLEM WITH THE REAR BRAKE BECOMING UNUSABLE. THE BRAKE LINE PASSES MUCH TOO CLOSE TO THE CATALYTIC CONVERTER, WHICH VAPORIZES THE BRAKE FLUID AND CREATES A GAS POCKET IN THE LINE. THIS RENDERS THE BRAKES UNUSABLE. DRAINING THE LINE REQUIRES REMOVING THE REAR WHEEL (A HUGE JOB ON A DUCATI) AND CALIPER. THE PROBLEM RETURNS ALMOST IMMEDIATELY. THEY HAVE SERVICED IT SEVERAL TIMES, BUT EACH TIME IT IMMEDIATELY FAILS AGAIN. IT IS VERY UNSAFE.
Mfg Campaign: 11322977
Recall Date: May 1, 2020
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