Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2015-2019 Aspire and Insignia motorhomes. The service and supply reservoirs have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Dec 2, 2022
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2011-2012 and 2015-2016 Aspire built on Freightliner Custom Chassis Corporation (FCCC) chassis. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: na
Recall Date: Mar 19, 2018
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2015-2016 Aspire and 2017-2018 Insignia motorhomes built on a Spartan chassis. The air brake supply reservoir is less than 12x the combined volume of air for all service brake chambers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: na
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903363
Recall Date: Nov 3, 2017
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain model year 2015-2016 Aspire and Aspire TK motorhomes manufactured July 14, 2014, to January 15, 2016. The throttle pedal position sensor on the affected vehicles may not return to zero, causing the engine brake to suddenly not activate as expected, reducing the vehicle's deceleration ability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 24, 2016
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain model year 2015-2016 Aspire vehicles manufactured July 14, 2014, to January 15, 2016 and built on Daimler Trucks North America motorhome chassis. On these vehicles, equipped with a heavier, adjustable foot pedal, the brake activation signal to certain towed devices may not deactivate when the motorhome service brakes are released.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 24, 2016
Consumer Complaints
7 ComplaintsEntegra Coach
Defect Description:
SERVICE BRAKES
Potential Consequences:
22v-891 22v-785 recall can't get it fixed tryed everything
Corrective Action:
22v-891 22v-785 recall can't get it fixed tryed everything
Additional Notes:
22v-891 22v-785 recall can't get it fixed tryed everything
Mfg Campaign: 11514759
Recall Date: Mar 31, 2023
Entegra Coach
Defect Description:
TIRES
Potential Consequences:
ON JULY 6TH, 2018 ABOUT 11:30 AM, I EXPERIENCED A FRONT PASSENGER BLOWOUT ON MY 2016 CLASS A MOTORHOME. MY RV WAS EQUIPPED WITH GOODYEAR G670 TIRES 295/80R22.5 THAT CAME ON IT AT PURCHASE. TRAVELING EAST ON I-10 JUST BEFORE BAYTOWN, TEXAS. DRIVING AT 62 MPH ON A DRY SUNNY DAY THE TIRE BLEW. NEITHER MY WIFE NOR I WERE INJURED BUT, THE EXPERIENCE WILL LAST A LIFE TIME, THE TIRE SHOWED NO SIGNS OF OUTER DAMAGE AND I ONLY HAD JUST OVER 20K MILES ON THE TIRES. THE BLOWOUT CAUSE THE RV TO STEER HARD AND FAST RIGHT SENDING THE RV ACROSS ONE LANE AS I FOUGHT TO KEEP IT FROM STRAIGHT. IT LEFT THE FREEWAY HEADING ACROSS THE DITCH TO THE ON COMING TRAFFIC OF THE FRONTAGE ROAD. IN MY FIGHT TO MAINTAIN CONTROL, I WAS ABLE TO BRING IT TO A STOP DOWN THE CENTER OF A DITCH. ONCE THE RV WAS RECURRED, TIRE REMOVE I TOOK WHAT WAS LEFT TO THE GOODYEAR SERVICE CENTER IN BAYTOWN ON I-10 TO MAKE A CLAIM. NOT HEARING FROM THEM AFTER A PERIOD OF TIME, I VISITED THE CENTER AND MADE 2 CALLS OF INQUIRY. TODAY IS APRIL 1ST, 2019 AND HAVE HEARD NOTHING FROM THE CENTER OR GOODYEAR. THE BLOWOUT DAMAGE COST OVER 60K DOLLARS.
Corrective Action:
ON JULY 6TH, 2018 ABOUT 11:30 AM, I EXPERIENCED A FRONT PASSENGER BLOWOUT ON MY 2016 CLASS A MOTORHOME. MY RV WAS EQUIPPED WITH GOODYEAR G670 TIRES 295/80R22.5 THAT CAME ON IT AT PURCHASE. TRAVELING EAST ON I-10 JUST BEFORE BAYTOWN, TEXAS. DRIVING AT 62 MPH ON A DRY SUNNY DAY THE TIRE BLEW. NEITHER MY WIFE NOR I WERE INJURED BUT, THE EXPERIENCE WILL LAST A LIFE TIME, THE TIRE SHOWED NO SIGNS OF OUTER DAMAGE AND I ONLY HAD JUST OVER 20K MILES ON THE TIRES. THE BLOWOUT CAUSE THE RV TO STEER HARD AND FAST RIGHT SENDING THE RV ACROSS ONE LANE AS I FOUGHT TO KEEP IT FROM STRAIGHT. IT LEFT THE FREEWAY HEADING ACROSS THE DITCH TO THE ON COMING TRAFFIC OF THE FRONTAGE ROAD. IN MY FIGHT TO MAINTAIN CONTROL, I WAS ABLE TO BRING IT TO A STOP DOWN THE CENTER OF A DITCH. ONCE THE RV WAS RECURRED, TIRE REMOVE I TOOK WHAT WAS LEFT TO THE GOODYEAR SERVICE CENTER IN BAYTOWN ON I-10 TO MAKE A CLAIM. NOT HEARING FROM THEM AFTER A PERIOD OF TIME, I VISITED THE CENTER AND MADE 2 CALLS OF INQUIRY. TODAY IS APRIL 1ST, 2019 AND HAVE HEARD NOTHING FROM THE CENTER OR GOODYEAR. THE BLOWOUT DAMAGE COST OVER 60K DOLLARS.
Additional Notes:
ON JULY 6TH, 2018 ABOUT 11:30 AM, I EXPERIENCED A FRONT PASSENGER BLOWOUT ON MY 2016 CLASS A MOTORHOME. MY RV WAS EQUIPPED WITH GOODYEAR G670 TIRES 295/80R22.5 THAT CAME ON IT AT PURCHASE. TRAVELING EAST ON I-10 JUST BEFORE BAYTOWN, TEXAS. DRIVING AT 62 MPH ON A DRY SUNNY DAY THE TIRE BLEW. NEITHER MY WIFE NOR I WERE INJURED BUT, THE EXPERIENCE WILL LAST A LIFE TIME, THE TIRE SHOWED NO SIGNS OF OUTER DAMAGE AND I ONLY HAD JUST OVER 20K MILES ON THE TIRES. THE BLOWOUT CAUSE THE RV TO STEER HARD AND FAST RIGHT SENDING THE RV ACROSS ONE LANE AS I FOUGHT TO KEEP IT FROM STRAIGHT. IT LEFT THE FREEWAY HEADING ACROSS THE DITCH TO THE ON COMING TRAFFIC OF THE FRONTAGE ROAD. IN MY FIGHT TO MAINTAIN CONTROL, I WAS ABLE TO BRING IT TO A STOP DOWN THE CENTER OF A DITCH. ONCE THE RV WAS RECURRED, TIRE REMOVE I TOOK WHAT WAS LEFT TO THE GOODYEAR SERVICE CENTER IN BAYTOWN ON I-10 TO MAKE A CLAIM. NOT HEARING FROM THEM AFTER A PERIOD OF TIME, I VISITED THE CENTER AND MADE 2 CALLS OF INQUIRY. TODAY IS APRIL 1ST, 2019 AND HAVE HEARD NOTHING FROM THE CENTER OR GOODYEAR. THE BLOWOUT DAMAGE COST OVER 60K DOLLARS.
Mfg Campaign: 11193239
Recall Date: Apr 1, 2019
Entegra Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE SEEN THAT THERE IS AN INVESTIGATION INTO OUR GOODYEAR STEER TIRES ON OUT MOTORCOACHES BECAUSE OF BLOWOUTS! THE WEIGHT RATING ON THESE TIRES FOR THE WEIGHT CARRIED UP FRONT IS AT LIMIT OR OVER! I HAVE SCALED MINE RIGHT AFTER PURCHASE AND WAS SLIGHTLY OVER TIRE WEIGHT RATING! ENTEGRA REALIZED THERE MISTAKE INTO LATER YEARS AND CHANGED TO A HIGHER WEIGHT RATED TIRE. I BELIEVE THE NHTSA SHOULD HAVE MADE THEM CHANGE THESE TIRES AND NO HIGHWAY DEATHS WOULD HAVE HAPPENED. IF I WOULD HAVE PUT UNDERRATED TIRES ONTO OUR TRUCKING COMPANY TRUCKS AND CAUSED HIGHWAY FATALITY YOU KNOW WHAT WOULD HAPPEN. COME ON GUYS, THAT SHOULD HAVE BEEN A RECALL!
Corrective Action:
I HAVE SEEN THAT THERE IS AN INVESTIGATION INTO OUR GOODYEAR STEER TIRES ON OUT MOTORCOACHES BECAUSE OF BLOWOUTS! THE WEIGHT RATING ON THESE TIRES FOR THE WEIGHT CARRIED UP FRONT IS AT LIMIT OR OVER! I HAVE SCALED MINE RIGHT AFTER PURCHASE AND WAS SLIGHTLY OVER TIRE WEIGHT RATING! ENTEGRA REALIZED THERE MISTAKE INTO LATER YEARS AND CHANGED TO A HIGHER WEIGHT RATED TIRE. I BELIEVE THE NHTSA SHOULD HAVE MADE THEM CHANGE THESE TIRES AND NO HIGHWAY DEATHS WOULD HAVE HAPPENED. IF I WOULD HAVE PUT UNDERRATED TIRES ONTO OUR TRUCKING COMPANY TRUCKS AND CAUSED HIGHWAY FATALITY YOU KNOW WHAT WOULD HAPPEN. COME ON GUYS, THAT SHOULD HAVE BEEN A RECALL!
Additional Notes:
I HAVE SEEN THAT THERE IS AN INVESTIGATION INTO OUR GOODYEAR STEER TIRES ON OUT MOTORCOACHES BECAUSE OF BLOWOUTS! THE WEIGHT RATING ON THESE TIRES FOR THE WEIGHT CARRIED UP FRONT IS AT LIMIT OR OVER! I HAVE SCALED MINE RIGHT AFTER PURCHASE AND WAS SLIGHTLY OVER TIRE WEIGHT RATING! ENTEGRA REALIZED THERE MISTAKE INTO LATER YEARS AND CHANGED TO A HIGHER WEIGHT RATED TIRE. I BELIEVE THE NHTSA SHOULD HAVE MADE THEM CHANGE THESE TIRES AND NO HIGHWAY DEATHS WOULD HAVE HAPPENED. IF I WOULD HAVE PUT UNDERRATED TIRES ONTO OUR TRUCKING COMPANY TRUCKS AND CAUSED HIGHWAY FATALITY YOU KNOW WHAT WOULD HAPPEN. COME ON GUYS, THAT SHOULD HAVE BEEN A RECALL!
Mfg Campaign: 11171411
Recall Date: Jan 22, 2019
Entegra Coach
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 ENTEGRA ASPIRE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) FOR NHTSA CAMPAIGN NUMBER: 18V077000 (SERVICE BRAKES, AIR) TO BE PERFORMED. THE DEALER STATED THAT THEY WERE UNAWARE OF THE RECALL AND THAT THEY WERE NOT ABLE TO HONOR THE REPLACEMENT OF THE CURRENT AIR SUPPLY RESERVOIR. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND STATED THAT THE RECALL NOTICE WAS AN ERROR AND THAT IT SHOULD NOT HAVE BEEN ISSUED BECAUSE IT WAS CURRENTLY UNDER INVESTIGATION AND NHTSA HAD TO APPROVE THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT THE SAME DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) UNDER NHTSA CAMPAIGN NUMBER: 17V695000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT PRIOR TO THE RECALL REMEDY BEING PERFORMED, THE FRONT, MIDDLE, AND REAR REFLECTORS FLICKERED WHEN MAKING A LEFT OR RIGHT TURN OR SWITCHING LANES. AFTER THE RECALL REMEDY, THE REFLECTORS NO LONGER FLICKERED TO MAKE OTHER DRIVERS AWARE THAT THE DRIVER WAS ATTEMPTING TO MAKE A LEFT OR RIGHT TURN OR SWITCHING LANES. THE CONTACT INQUIRED ABOUT THE REFLECTORS NOT FLICKERING WITH THE DEALER AND IT WAS INFORMED THAT BY LAW THE REFLECTORS WERE NOT REQUIRED TO FLICKER. THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY COULD POTENTIALLY CAUSE A CRASH. THE MANUFACTURER WAS ALSO CALLED AT 800-517-9137 AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE DEALER OR THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 ENTEGRA ASPIRE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) FOR NHTSA CAMPAIGN NUMBER: 18V077000 (SERVICE BRAKES, AIR) TO BE PERFORMED. THE DEALER STATED THAT THEY WERE UNAWARE OF THE RECALL AND THAT THEY WERE NOT ABLE TO HONOR THE REPLACEMENT OF THE CURRENT AIR SUPPLY RESERVOIR. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND STATED THAT THE RECALL NOTICE WAS AN ERROR AND THAT IT SHOULD NOT HAVE BEEN ISSUED BECAUSE IT WAS CURRENTLY UNDER INVESTIGATION AND NHTSA HAD TO APPROVE THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT THE SAME DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) UNDER NHTSA CAMPAIGN NUMBER: 17V695000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT PRIOR TO THE RECALL REMEDY BEING PERFORMED, THE FRONT, MIDDLE, AND REAR REFLECTORS FLICKERED WHEN MAKING A LEFT OR RIGHT TURN OR SWITCHING LANES. AFTER THE RECALL REMEDY, THE REFLECTORS NO LONGER FLICKERED TO MAKE OTHER DRIVERS AWARE THAT THE DRIVER WAS ATTEMPTING TO MAKE A LEFT OR RIGHT TURN OR SWITCHING LANES. THE CONTACT INQUIRED ABOUT THE REFLECTORS NOT FLICKERING WITH THE DEALER AND IT WAS INFORMED THAT BY LAW THE REFLECTORS WERE NOT REQUIRED TO FLICKER. THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY COULD POTENTIALLY CAUSE A CRASH. THE MANUFACTURER WAS ALSO CALLED AT 800-517-9137 AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE DEALER OR THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 ENTEGRA ASPIRE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) FOR NHTSA CAMPAIGN NUMBER: 18V077000 (SERVICE BRAKES, AIR) TO BE PERFORMED. THE DEALER STATED THAT THEY WERE UNAWARE OF THE RECALL AND THAT THEY WERE NOT ABLE TO HONOR THE REPLACEMENT OF THE CURRENT AIR SUPPLY RESERVOIR. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND STATED THAT THE RECALL NOTICE WAS AN ERROR AND THAT IT SHOULD NOT HAVE BEEN ISSUED BECAUSE IT WAS CURRENTLY UNDER INVESTIGATION AND NHTSA HAD TO APPROVE THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT THE SAME DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) UNDER NHTSA CAMPAIGN NUMBER: 17V695000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT PRIOR TO THE RECALL REMEDY BEING PERFORMED, THE FRONT, MIDDLE, AND REAR REFLECTORS FLICKERED WHEN MAKING A LEFT OR RIGHT TURN OR SWITCHING LANES. AFTER THE RECALL REMEDY, THE REFLECTORS NO LONGER FLICKERED TO MAKE OTHER DRIVERS AWARE THAT THE DRIVER WAS ATTEMPTING TO MAKE A LEFT OR RIGHT TURN OR SWITCHING LANES. THE CONTACT INQUIRED ABOUT THE REFLECTORS NOT FLICKERING WITH THE DEALER AND IT WAS INFORMED THAT BY LAW THE REFLECTORS WERE NOT REQUIRED TO FLICKER. THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY COULD POTENTIALLY CAUSE A CRASH. THE MANUFACTURER WAS ALSO CALLED AT 800-517-9137 AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE DEALER OR THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *DT*JB
Mfg Campaign: 11081528
Recall Date: Mar 27, 2018
Entegra Coach
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 ENTEGRA ASPIRE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) FOR NHTSA CAMPAIGN NUMBER: 18V077000 (SERVICE BRAKES, AIR) TO BE PERFORMED. THE DEALER STATED THAT THEY WERE UNAWARE OF THE RECALL AND THAT THEY WERE NOT ABLE TO HONOR THE REPLACEMENT OF THE CURRENT AIR SUPPLY RESERVOIR. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND STATED THAT THE RECALL NOTICE WAS AN ERROR AND THAT IT SHOULD NOT HAVE BEEN ISSUED BECAUSE IT WAS CURRENTLY UNDER INVESTIGATION AND NHTSA HAD TO APPROVE THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT THE SAME DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) UNDER NHTSA CAMPAIGN NUMBER: 17V695000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT PRIOR TO THE RECALL REMEDY BEING PERFORMED, THE FRONT, MIDDLE, AND REAR REFLECTORS FLICKERED WHEN MAKING A LEFT OR RIGHT TURN OR SWITCHING LANES. AFTER THE RECALL REMEDY, THE REFLECTORS NO LONGER FLICKERED TO MAKE OTHER DRIVERS AWARE THAT THE DRIVER WAS ATTEMPTING TO MAKE A LEFT OR RIGHT TURN OR SWITCHING LANES. THE CONTACT INQUIRED ABOUT THE REFLECTORS NOT FLICKERING WITH THE DEALER AND IT WAS INFORMED THAT BY LAW THE REFLECTORS WERE NOT REQUIRED TO FLICKER. THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY COULD POTENTIALLY CAUSE A CRASH. THE MANUFACTURER WAS ALSO CALLED AT 800-517-9137 AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE DEALER OR THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 ENTEGRA ASPIRE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) FOR NHTSA CAMPAIGN NUMBER: 18V077000 (SERVICE BRAKES, AIR) TO BE PERFORMED. THE DEALER STATED THAT THEY WERE UNAWARE OF THE RECALL AND THAT THEY WERE NOT ABLE TO HONOR THE REPLACEMENT OF THE CURRENT AIR SUPPLY RESERVOIR. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND STATED THAT THE RECALL NOTICE WAS AN ERROR AND THAT IT SHOULD NOT HAVE BEEN ISSUED BECAUSE IT WAS CURRENTLY UNDER INVESTIGATION AND NHTSA HAD TO APPROVE THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT THE SAME DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) UNDER NHTSA CAMPAIGN NUMBER: 17V695000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT PRIOR TO THE RECALL REMEDY BEING PERFORMED, THE FRONT, MIDDLE, AND REAR REFLECTORS FLICKERED WHEN MAKING A LEFT OR RIGHT TURN OR SWITCHING LANES. AFTER THE RECALL REMEDY, THE REFLECTORS NO LONGER FLICKERED TO MAKE OTHER DRIVERS AWARE THAT THE DRIVER WAS ATTEMPTING TO MAKE A LEFT OR RIGHT TURN OR SWITCHING LANES. THE CONTACT INQUIRED ABOUT THE REFLECTORS NOT FLICKERING WITH THE DEALER AND IT WAS INFORMED THAT BY LAW THE REFLECTORS WERE NOT REQUIRED TO FLICKER. THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY COULD POTENTIALLY CAUSE A CRASH. THE MANUFACTURER WAS ALSO CALLED AT 800-517-9137 AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE DEALER OR THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 ENTEGRA ASPIRE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) FOR NHTSA CAMPAIGN NUMBER: 18V077000 (SERVICE BRAKES, AIR) TO BE PERFORMED. THE DEALER STATED THAT THEY WERE UNAWARE OF THE RECALL AND THAT THEY WERE NOT ABLE TO HONOR THE REPLACEMENT OF THE CURRENT AIR SUPPLY RESERVOIR. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND STATED THAT THE RECALL NOTICE WAS AN ERROR AND THAT IT SHOULD NOT HAVE BEEN ISSUED BECAUSE IT WAS CURRENTLY UNDER INVESTIGATION AND NHTSA HAD TO APPROVE THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT THE SAME DEALER (MOTOR HOME SPECIALIST LOCATED AT 5411 S INTERSTATE 35 W, ALVARADO, TX 76009) UNDER NHTSA CAMPAIGN NUMBER: 17V695000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT PRIOR TO THE RECALL REMEDY BEING PERFORMED, THE FRONT, MIDDLE, AND REAR REFLECTORS FLICKERED WHEN MAKING A LEFT OR RIGHT TURN OR SWITCHING LANES. AFTER THE RECALL REMEDY, THE REFLECTORS NO LONGER FLICKERED TO MAKE OTHER DRIVERS AWARE THAT THE DRIVER WAS ATTEMPTING TO MAKE A LEFT OR RIGHT TURN OR SWITCHING LANES. THE CONTACT INQUIRED ABOUT THE REFLECTORS NOT FLICKERING WITH THE DEALER AND IT WAS INFORMED THAT BY LAW THE REFLECTORS WERE NOT REQUIRED TO FLICKER. THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY COULD POTENTIALLY CAUSE A CRASH. THE MANUFACTURER WAS ALSO CALLED AT 800-517-9137 AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE DEALER OR THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *DT*JB
Mfg Campaign: 11081528
Recall Date: Mar 27, 2018
Entegra Coach
Defect Description:
WHEELS
Potential Consequences:
I HAD THE DRIVER SIDE STEER TIRE BLOW OUT (GOODYEAR G670 R295 22.5) AT 71MPH ON I-10 EASTBOUND APPROACHING EXIT 5. I ENDED UP DISABLED IN THE MEDIAN BUT DIDN'T ROLL THE RV AND MANAGED TO NOT CROSS OVER INTO OPPOSING TRAFFIC. *BF ** *TR
Corrective Action:
I HAD THE DRIVER SIDE STEER TIRE BLOW OUT (GOODYEAR G670 R295 22.5) AT 71MPH ON I-10 EASTBOUND APPROACHING EXIT 5. I ENDED UP DISABLED IN THE MEDIAN BUT DIDN'T ROLL THE RV AND MANAGED TO NOT CROSS OVER INTO OPPOSING TRAFFIC. *BF ** *TR
Additional Notes:
I HAD THE DRIVER SIDE STEER TIRE BLOW OUT (GOODYEAR G670 R295 22.5) AT 71MPH ON I-10 EASTBOUND APPROACHING EXIT 5. I ENDED UP DISABLED IN THE MEDIAN BUT DIDN'T ROLL THE RV AND MANAGED TO NOT CROSS OVER INTO OPPOSING TRAFFIC. *BF ** *TR
Mfg Campaign: 11058278
Recall Date: Jan 3, 2018
Entegra Coach
Defect Description:
TIRES
Potential Consequences:
I HAD THE DRIVER SIDE STEER TIRE BLOW OUT (GOODYEAR G670 R295 22.5) AT 71MPH ON I-10 EASTBOUND APPROACHING EXIT 5. I ENDED UP DISABLED IN THE MEDIAN BUT DIDN'T ROLL THE RV AND MANAGED TO NOT CROSS OVER INTO OPPOSING TRAFFIC. *BF ** *TR
Corrective Action:
I HAD THE DRIVER SIDE STEER TIRE BLOW OUT (GOODYEAR G670 R295 22.5) AT 71MPH ON I-10 EASTBOUND APPROACHING EXIT 5. I ENDED UP DISABLED IN THE MEDIAN BUT DIDN'T ROLL THE RV AND MANAGED TO NOT CROSS OVER INTO OPPOSING TRAFFIC. *BF ** *TR
Additional Notes:
I HAD THE DRIVER SIDE STEER TIRE BLOW OUT (GOODYEAR G670 R295 22.5) AT 71MPH ON I-10 EASTBOUND APPROACHING EXIT 5. I ENDED UP DISABLED IN THE MEDIAN BUT DIDN'T ROLL THE RV AND MANAGED TO NOT CROSS OVER INTO OPPOSING TRAFFIC. *BF ** *TR
Mfg Campaign: 11058278
Recall Date: Jan 3, 2018
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