Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-884
Recall Date: Apr 12, 2021
Consumer Complaints
1 ComplaintDaimler Trucks North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Because of the angle of the dash the light from it reflects on the windshield. The gauges can be dimmed but the odometer cannot. This cause a reflection in the direct line of sight. This reflection is a problem despite adjusting the seat and diming the gauges to full off. I have found a covering the entire gauge cluster with cardboard solves the problem.
Corrective Action:
Because of the angle of the dash the light from it reflects on the windshield. The gauges can be dimmed but the odometer cannot. This cause a reflection in the direct line of sight. This reflection is a problem despite adjusting the seat and diming the gauges to full off. I have found a covering the entire gauge cluster with cardboard solves the problem.
Additional Notes:
Because of the angle of the dash the light from it reflects on the windshield. The gauges can be dimmed but the odometer cannot. This cause a reflection in the direct line of sight. This reflection is a problem despite adjusting the seat and diming the gauges to full off. I have found a covering the entire gauge cluster with cardboard solves the problem.
Mfg Campaign: 11493166
Recall Date: Nov 11, 2022
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