Complaints & Recalls
Consumer Complaints
7 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
ME DIRIGA A LA SALIDA DEL CENTRO COMERCIAL CONOCIDO COMO "PLAZA SAN LUIS", A UNA VELOCIDAD APROXIMADA DE 10 KILMETROS POR HORA; ME DISPONA A UBICARME EN EL MDULO DE CONTROL DE ACCESO PARA INSERTAR MI BOLETO DE SALIDA, CUANDO DE MANERA SBITA, ESPONTNEA, SE COMENZ A ESCUCHAR QUE EL MOTOR SE REVOLUCINABA COMO CUANDO SE ALCANZAN ALTSIMOS NIVELES DE ACELERACIN; CASI INMEDIATAMENTE SAL DISPARADA A UNA ALTSIMA VELOCIDAD QUE ME DESCONTROL, PROYECTNDOME CONTRA EL DISPOSITIVO DE CONTROL DE ACCESO DE LA PLAZA (PLUMA), PARA POSTERIORMENTE LLEVARME A BRINCAR UN CAMELLN CON TERRENO SUMAMENTE ACCIDENTADO, SITUACIN QUE PUSO EN GRAVE RIESGO MI VIDA, LA DE MI ACOMPAANTE Y LA DE POSIBLES VCTIMAS CIRCUNSTANCIALES. CONSIDERO QUE LA FALLA TUVO QUE VER CON EL SISTEMA ELECTRICO, PORQUE UNA VEZ QUE EL VEHCULO PERDI VELOCIDAD, LOS TESTIGOS DEL TABLERO COMENZARON A PARPADEAR INTERMITENTEMENTE, Y TAMBIN TENGO EL FUNDADO TEMOR DE QUE LA FALLA PRESENTADA EST RELACIONADO CON UN DEFECTO EN EL ACELERAMIENTO, QUE ME FUE PREVIAMENTE INFORMADO A TRAVES DE UN LLAMADO A REVISIN. EN RESUMEN, EL VEHCULO, BAJO UNA VELOCIDAD SOSTENIDA DE APROXIMADAMENTE 10 KILMETROS POR HORA, INICI UN SBITO PROCESO DE REVOLUCIN DEL MOTOR QUE ORIGIN QUE SALIRAMOS DISPARADAS A UNA ALTSIMA VELOCIDAD, PROYECTNDOME CONTRA UN DISPOSITIVO CONTENEDOR (PLUMA) Y POSTERIORMENTE SOBRE UN CAMELLN, PARA POSTERIORMENTE DEJARME UBICADA EN SENTIDO CONTRARIO EN UNA AVENIDA
Corrective Action:
ME DIRIGA A LA SALIDA DEL CENTRO COMERCIAL CONOCIDO COMO "PLAZA SAN LUIS", A UNA VELOCIDAD APROXIMADA DE 10 KILMETROS POR HORA; ME DISPONA A UBICARME EN EL MDULO DE CONTROL DE ACCESO PARA INSERTAR MI BOLETO DE SALIDA, CUANDO DE MANERA SBITA, ESPONTNEA, SE COMENZ A ESCUCHAR QUE EL MOTOR SE REVOLUCINABA COMO CUANDO SE ALCANZAN ALTSIMOS NIVELES DE ACELERACIN; CASI INMEDIATAMENTE SAL DISPARADA A UNA ALTSIMA VELOCIDAD QUE ME DESCONTROL, PROYECTNDOME CONTRA EL DISPOSITIVO DE CONTROL DE ACCESO DE LA PLAZA (PLUMA), PARA POSTERIORMENTE LLEVARME A BRINCAR UN CAMELLN CON TERRENO SUMAMENTE ACCIDENTADO, SITUACIN QUE PUSO EN GRAVE RIESGO MI VIDA, LA DE MI ACOMPAANTE Y LA DE POSIBLES VCTIMAS CIRCUNSTANCIALES. CONSIDERO QUE LA FALLA TUVO QUE VER CON EL SISTEMA ELECTRICO, PORQUE UNA VEZ QUE EL VEHCULO PERDI VELOCIDAD, LOS TESTIGOS DEL TABLERO COMENZARON A PARPADEAR INTERMITENTEMENTE, Y TAMBIN TENGO EL FUNDADO TEMOR DE QUE LA FALLA PRESENTADA EST RELACIONADO CON UN DEFECTO EN EL ACELERAMIENTO, QUE ME FUE PREVIAMENTE INFORMADO A TRAVES DE UN LLAMADO A REVISIN. EN RESUMEN, EL VEHCULO, BAJO UNA VELOCIDAD SOSTENIDA DE APROXIMADAMENTE 10 KILMETROS POR HORA, INICI UN SBITO PROCESO DE REVOLUCIN DEL MOTOR QUE ORIGIN QUE SALIRAMOS DISPARADAS A UNA ALTSIMA VELOCIDAD, PROYECTNDOME CONTRA UN DISPOSITIVO CONTENEDOR (PLUMA) Y POSTERIORMENTE SOBRE UN CAMELLN, PARA POSTERIORMENTE DEJARME UBICADA EN SENTIDO CONTRARIO EN UNA AVENIDA
Additional Notes:
ME DIRIGA A LA SALIDA DEL CENTRO COMERCIAL CONOCIDO COMO "PLAZA SAN LUIS", A UNA VELOCIDAD APROXIMADA DE 10 KILMETROS POR HORA; ME DISPONA A UBICARME EN EL MDULO DE CONTROL DE ACCESO PARA INSERTAR MI BOLETO DE SALIDA, CUANDO DE MANERA SBITA, ESPONTNEA, SE COMENZ A ESCUCHAR QUE EL MOTOR SE REVOLUCINABA COMO CUANDO SE ALCANZAN ALTSIMOS NIVELES DE ACELERACIN; CASI INMEDIATAMENTE SAL DISPARADA A UNA ALTSIMA VELOCIDAD QUE ME DESCONTROL, PROYECTNDOME CONTRA EL DISPOSITIVO DE CONTROL DE ACCESO DE LA PLAZA (PLUMA), PARA POSTERIORMENTE LLEVARME A BRINCAR UN CAMELLN CON TERRENO SUMAMENTE ACCIDENTADO, SITUACIN QUE PUSO EN GRAVE RIESGO MI VIDA, LA DE MI ACOMPAANTE Y LA DE POSIBLES VCTIMAS CIRCUNSTANCIALES. CONSIDERO QUE LA FALLA TUVO QUE VER CON EL SISTEMA ELECTRICO, PORQUE UNA VEZ QUE EL VEHCULO PERDI VELOCIDAD, LOS TESTIGOS DEL TABLERO COMENZARON A PARPADEAR INTERMITENTEMENTE, Y TAMBIN TENGO EL FUNDADO TEMOR DE QUE LA FALLA PRESENTADA EST RELACIONADO CON UN DEFECTO EN EL ACELERAMIENTO, QUE ME FUE PREVIAMENTE INFORMADO A TRAVES DE UN LLAMADO A REVISIN. EN RESUMEN, EL VEHCULO, BAJO UNA VELOCIDAD SOSTENIDA DE APROXIMADAMENTE 10 KILMETROS POR HORA, INICI UN SBITO PROCESO DE REVOLUCIN DEL MOTOR QUE ORIGIN QUE SALIRAMOS DISPARADAS A UNA ALTSIMA VELOCIDAD, PROYECTNDOME CONTRA UN DISPOSITIVO CONTENEDOR (PLUMA) Y POSTERIORMENTE SOBRE UN CAMELLN, PARA POSTERIORMENTE DEJARME UBICADA EN SENTIDO CONTRARIO EN UNA AVENIDA
Mfg Campaign: 11194189
Recall Date: Apr 5, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Corrective Action:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Additional Notes:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Mfg Campaign: 11139813
Recall Date: Oct 11, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Corrective Action:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Additional Notes:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Mfg Campaign: 11139813
Recall Date: Oct 11, 2018
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Corrective Action:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Additional Notes:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Mfg Campaign: 11139813
Recall Date: Oct 11, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Corrective Action:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Additional Notes:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Mfg Campaign: 11139813
Recall Date: Oct 11, 2018
Ford Motor Company
Defect Description:
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
Potential Consequences:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Corrective Action:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Additional Notes:
2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS
Mfg Campaign: 11139813
Recall Date: Oct 11, 2018
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
(2017 THOR VEGAS) NO ACCIDENT HAS HAPPENED...YET. WHEN WE TOOK DELIVERY ON 06-22-2017, THE DRIVER'S SIDE WIPER DID NOT WIPE THE DRIVER'S ENTIRE FIELD OF VISION, A SAFETY ISSUE IN A DOWNPOUR. REPAIR WAS ATTEMPTED BY DEALER LEAVING THE DRIVER'S SIDE WIPER BLADE PARKED 1/3 OF THE WAY UP THE WINDSHIELD BLOCKING THE DRIVER'S VIEW AND THE PASSENGER'S SIDE WIPER PARKED OFF THE GLASS (SEE THE ATTACHED PHOTO). THIS IS A KNOWN ISSUE TO THOR AND HAS BEEN FOR YEARS, AS OTHER COMPLAINTS ABOUT THIS ISSUE ARE ON FILE. *DT CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER. PROBLEM HAS BEEN RESOLVED.*JB *DT *TR *DT CONSUMER STATED AFTER INSTALLING THE 28" BLADE ON THE PASSENGER'S SIDE WIPER, THE BLADES ARE PARKED IN THE CORRECT POSITION, BUT THEY ARE STILL COLLIDING ON EVERY OTHER SWIPE. THEY DO NOT COLLIDE IF YOU TEST THEM FOR A SHORT PERIOD OF TIME, BUT IN RAIN STORM AFTER RUNNING FOR MORE THAT 5 TO 10 MINUTES THEY START TO COLLIDE. AS I HAVE STATED BEFORE, THE WIPER DRIVE ROD IS JUST SLOPPY. I HAVE NOW GONE TO MY LAST OPTION THAT I MENTIONED BELOW, WHICH IS TO INSTALL A 28" BLADE ON THE DRIVER'S SIDE ALSO. I HAVE NOT BEEN ABLE TO TEST THIS MODIFICATION IN THE RAIN YET. SHORT TERM TEST IS GOOD, BUT THEY NEED TO RUN FOR AN EXTENDED PERIOD OF TIME TO KNOW FOR SURE. THERE ARE THREE IMAGES ATTACHED.*JB
Corrective Action:
(2017 THOR VEGAS) NO ACCIDENT HAS HAPPENED...YET. WHEN WE TOOK DELIVERY ON 06-22-2017, THE DRIVER'S SIDE WIPER DID NOT WIPE THE DRIVER'S ENTIRE FIELD OF VISION, A SAFETY ISSUE IN A DOWNPOUR. REPAIR WAS ATTEMPTED BY DEALER LEAVING THE DRIVER'S SIDE WIPER BLADE PARKED 1/3 OF THE WAY UP THE WINDSHIELD BLOCKING THE DRIVER'S VIEW AND THE PASSENGER'S SIDE WIPER PARKED OFF THE GLASS (SEE THE ATTACHED PHOTO). THIS IS A KNOWN ISSUE TO THOR AND HAS BEEN FOR YEARS, AS OTHER COMPLAINTS ABOUT THIS ISSUE ARE ON FILE. *DT CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER. PROBLEM HAS BEEN RESOLVED.*JB *DT *TR *DT CONSUMER STATED AFTER INSTALLING THE 28" BLADE ON THE PASSENGER'S SIDE WIPER, THE BLADES ARE PARKED IN THE CORRECT POSITION, BUT THEY ARE STILL COLLIDING ON EVERY OTHER SWIPE. THEY DO NOT COLLIDE IF YOU TEST THEM FOR A SHORT PERIOD OF TIME, BUT IN RAIN STORM AFTER RUNNING FOR MORE THAT 5 TO 10 MINUTES THEY START TO COLLIDE. AS I HAVE STATED BEFORE, THE WIPER DRIVE ROD IS JUST SLOPPY. I HAVE NOW GONE TO MY LAST OPTION THAT I MENTIONED BELOW, WHICH IS TO INSTALL A 28" BLADE ON THE DRIVER'S SIDE ALSO. I HAVE NOT BEEN ABLE TO TEST THIS MODIFICATION IN THE RAIN YET. SHORT TERM TEST IS GOOD, BUT THEY NEED TO RUN FOR AN EXTENDED PERIOD OF TIME TO KNOW FOR SURE. THERE ARE THREE IMAGES ATTACHED.*JB
Additional Notes:
(2017 THOR VEGAS) NO ACCIDENT HAS HAPPENED...YET. WHEN WE TOOK DELIVERY ON 06-22-2017, THE DRIVER'S SIDE WIPER DID NOT WIPE THE DRIVER'S ENTIRE FIELD OF VISION, A SAFETY ISSUE IN A DOWNPOUR. REPAIR WAS ATTEMPTED BY DEALER LEAVING THE DRIVER'S SIDE WIPER BLADE PARKED 1/3 OF THE WAY UP THE WINDSHIELD BLOCKING THE DRIVER'S VIEW AND THE PASSENGER'S SIDE WIPER PARKED OFF THE GLASS (SEE THE ATTACHED PHOTO). THIS IS A KNOWN ISSUE TO THOR AND HAS BEEN FOR YEARS, AS OTHER COMPLAINTS ABOUT THIS ISSUE ARE ON FILE. *DT CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER. PROBLEM HAS BEEN RESOLVED.*JB *DT *TR *DT CONSUMER STATED AFTER INSTALLING THE 28" BLADE ON THE PASSENGER'S SIDE WIPER, THE BLADES ARE PARKED IN THE CORRECT POSITION, BUT THEY ARE STILL COLLIDING ON EVERY OTHER SWIPE. THEY DO NOT COLLIDE IF YOU TEST THEM FOR A SHORT PERIOD OF TIME, BUT IN RAIN STORM AFTER RUNNING FOR MORE THAT 5 TO 10 MINUTES THEY START TO COLLIDE. AS I HAVE STATED BEFORE, THE WIPER DRIVE ROD IS JUST SLOPPY. I HAVE NOW GONE TO MY LAST OPTION THAT I MENTIONED BELOW, WHICH IS TO INSTALL A 28" BLADE ON THE DRIVER'S SIDE ALSO. I HAVE NOT BEEN ABLE TO TEST THIS MODIFICATION IN THE RAIN YET. SHORT TERM TEST IS GOOD, BUT THEY NEED TO RUN FOR AN EXTENDED PERIOD OF TIME TO KNOW FOR SURE. THERE ARE THREE IMAGES ATTACHED.*JB
Mfg Campaign: 11139071
Recall Date: Oct 8, 2018
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