Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 EcoSport vehicles. The front axle half shafts may disconnect from the transmission, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S12
Recall Date: Feb 28, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Consumer Complaints
9 ComplaintsFord Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My License Plate Lights fall down in front of the license plate. I have had them fixed 5 times by the dealer during the time I have owned the car- which is almost 3 years. My warranty will be expiring 13 August 2025. I have been told by the dealership if this happens after my warranty is up, I will be responsible for the cost of repair plus labor. I do not feel this is fair. The lights falling out are not due to any neglect on my part. I contacted FORD & they suggested I contact you so that possibly this could be checked into for a safety recall. The dates of the repairs are: 21 Jan 2023 driver side 06 July 2023 both 29 Sep 2023 both 10 Aug 2024 both 10 July 2025 driver side
Corrective Action:
My License Plate Lights fall down in front of the license plate. I have had them fixed 5 times by the dealer during the time I have owned the car- which is almost 3 years. My warranty will be expiring 13 August 2025. I have been told by the dealership if this happens after my warranty is up, I will be responsible for the cost of repair plus labor. I do not feel this is fair. The lights falling out are not due to any neglect on my part. I contacted FORD & they suggested I contact you so that possibly this could be checked into for a safety recall. The dates of the repairs are: 21 Jan 2023 driver side 06 July 2023 both 29 Sep 2023 both 10 Aug 2024 both 10 July 2025 driver side
Additional Notes:
My License Plate Lights fall down in front of the license plate. I have had them fixed 5 times by the dealer during the time I have owned the car- which is almost 3 years. My warranty will be expiring 13 August 2025. I have been told by the dealership if this happens after my warranty is up, I will be responsible for the cost of repair plus labor. I do not feel this is fair. The lights falling out are not due to any neglect on my part. I contacted FORD & they suggested I contact you so that possibly this could be checked into for a safety recall. The dates of the repairs are: 21 Jan 2023 driver side 06 July 2023 both 29 Sep 2023 both 10 Aug 2024 both 10 July 2025 driver side
Mfg Campaign: 11676221
Recall Date: Jul 25, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford EcoSport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determine that the catalytic converter was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage is 34,835.
Corrective Action:
The contact owns a 2022 Ford EcoSport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determine that the catalytic converter was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage is 34,835.
Additional Notes:
The contact owns a 2022 Ford EcoSport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determine that the catalytic converter was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage is 34,835.
Mfg Campaign: 11629664
Recall Date: Dec 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The vehicle frequently loses power yet it is not consistent enough to determine a pattern. Sometimes I am simply backing out of my driveway, sometimes I am accelerating after a stop sign, sometimes I am accelerating while entering on the freeway, sometimes I am simply driving down the freeway. What is consistent are the symptoms. The vehicle loses power, like it’s running out of gas. I cannot accelerate for a brief moment. If I press on the gas pedal to give it more power, sometimes it works and powers through the problem, sometimes it does not. It typically happens either in reverse, or when I am accelerating between 0 to 70. One time I was getting on the freeway, and the car would not go over 60. There is a car quickly approaching behind me and a Semi in the far left lane, so the car behind me had to honk the horn and slam on the brakes, because my car lost power right at the bottom of the entrance ramp. It continued until I let off, I posted for a couple moments, and then tried to slowly accelerate. I was able to get up to 70 before it lost power again.
Corrective Action:
The vehicle frequently loses power yet it is not consistent enough to determine a pattern. Sometimes I am simply backing out of my driveway, sometimes I am accelerating after a stop sign, sometimes I am accelerating while entering on the freeway, sometimes I am simply driving down the freeway. What is consistent are the symptoms. The vehicle loses power, like it’s running out of gas. I cannot accelerate for a brief moment. If I press on the gas pedal to give it more power, sometimes it works and powers through the problem, sometimes it does not. It typically happens either in reverse, or when I am accelerating between 0 to 70. One time I was getting on the freeway, and the car would not go over 60. There is a car quickly approaching behind me and a Semi in the far left lane, so the car behind me had to honk the horn and slam on the brakes, because my car lost power right at the bottom of the entrance ramp. It continued until I let off, I posted for a couple moments, and then tried to slowly accelerate. I was able to get up to 70 before it lost power again.
Additional Notes:
The vehicle frequently loses power yet it is not consistent enough to determine a pattern. Sometimes I am simply backing out of my driveway, sometimes I am accelerating after a stop sign, sometimes I am accelerating while entering on the freeway, sometimes I am simply driving down the freeway. What is consistent are the symptoms. The vehicle loses power, like it’s running out of gas. I cannot accelerate for a brief moment. If I press on the gas pedal to give it more power, sometimes it works and powers through the problem, sometimes it does not. It typically happens either in reverse, or when I am accelerating between 0 to 70. One time I was getting on the freeway, and the car would not go over 60. There is a car quickly approaching behind me and a Semi in the far left lane, so the car behind me had to honk the horn and slam on the brakes, because my car lost power right at the bottom of the entrance ramp. It continued until I let off, I posted for a couple moments, and then tried to slowly accelerate. I was able to get up to 70 before it lost power again.
Mfg Campaign: 11577991
Recall Date: Mar 18, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle frequently loses power yet it is not consistent enough to determine a pattern. Sometimes I am simply backing out of my driveway, sometimes I am accelerating after a stop sign, sometimes I am accelerating while entering on the freeway, sometimes I am simply driving down the freeway. What is consistent are the symptoms. The vehicle loses power, like it’s running out of gas. I cannot accelerate for a brief moment. If I press on the gas pedal to give it more power, sometimes it works and powers through the problem, sometimes it does not. It typically happens either in reverse, or when I am accelerating between 0 to 70. One time I was getting on the freeway, and the car would not go over 60. There is a car quickly approaching behind me and a Semi in the far left lane, so the car behind me had to honk the horn and slam on the brakes, because my car lost power right at the bottom of the entrance ramp. It continued until I let off, I posted for a couple moments, and then tried to slowly accelerate. I was able to get up to 70 before it lost power again.
Corrective Action:
The vehicle frequently loses power yet it is not consistent enough to determine a pattern. Sometimes I am simply backing out of my driveway, sometimes I am accelerating after a stop sign, sometimes I am accelerating while entering on the freeway, sometimes I am simply driving down the freeway. What is consistent are the symptoms. The vehicle loses power, like it’s running out of gas. I cannot accelerate for a brief moment. If I press on the gas pedal to give it more power, sometimes it works and powers through the problem, sometimes it does not. It typically happens either in reverse, or when I am accelerating between 0 to 70. One time I was getting on the freeway, and the car would not go over 60. There is a car quickly approaching behind me and a Semi in the far left lane, so the car behind me had to honk the horn and slam on the brakes, because my car lost power right at the bottom of the entrance ramp. It continued until I let off, I posted for a couple moments, and then tried to slowly accelerate. I was able to get up to 70 before it lost power again.
Additional Notes:
The vehicle frequently loses power yet it is not consistent enough to determine a pattern. Sometimes I am simply backing out of my driveway, sometimes I am accelerating after a stop sign, sometimes I am accelerating while entering on the freeway, sometimes I am simply driving down the freeway. What is consistent are the symptoms. The vehicle loses power, like it’s running out of gas. I cannot accelerate for a brief moment. If I press on the gas pedal to give it more power, sometimes it works and powers through the problem, sometimes it does not. It typically happens either in reverse, or when I am accelerating between 0 to 70. One time I was getting on the freeway, and the car would not go over 60. There is a car quickly approaching behind me and a Semi in the far left lane, so the car behind me had to honk the horn and slam on the brakes, because my car lost power right at the bottom of the entrance ramp. It continued until I let off, I posted for a couple moments, and then tried to slowly accelerate. I was able to get up to 70 before it lost power again.
Mfg Campaign: 11577991
Recall Date: Mar 18, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The swing gate ajar light comes on and the swing gate opens slightly (doesn’t fully open) while driving. This causes me to pull off the road and open, then close the door. This has happened while driving on the expressway and late at night which causes a safety concern. I have brought it to 2 different dealerships, but neither was able to reproduce it. There is no warning or reason this happens. It just random.
Corrective Action:
The swing gate ajar light comes on and the swing gate opens slightly (doesn’t fully open) while driving. This causes me to pull off the road and open, then close the door. This has happened while driving on the expressway and late at night which causes a safety concern. I have brought it to 2 different dealerships, but neither was able to reproduce it. There is no warning or reason this happens. It just random.
Additional Notes:
The swing gate ajar light comes on and the swing gate opens slightly (doesn’t fully open) while driving. This causes me to pull off the road and open, then close the door. This has happened while driving on the expressway and late at night which causes a safety concern. I have brought it to 2 different dealerships, but neither was able to reproduce it. There is no warning or reason this happens. It just random.
Mfg Campaign: 11555332
Recall Date: Nov 15, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The vehicle (MAJ6S3KL1NC474743) was impacted on the passenger side and the air bags failed to deploy. the safety risk caused hospital visit and numerous doctor visits. The problem was confirmed by enterprise, PO Box 801770, Kansas City Mo. 64180 Damage Recovery Unit. (866) 300-3239. The following have infer inspection of the vehicle: enterprise, police and the insurance companies. There were no signs of warnings or malfunction or other symptoms prior to the impact from the on coming vehicle.
Corrective Action:
The vehicle (MAJ6S3KL1NC474743) was impacted on the passenger side and the air bags failed to deploy. the safety risk caused hospital visit and numerous doctor visits. The problem was confirmed by enterprise, PO Box 801770, Kansas City Mo. 64180 Damage Recovery Unit. (866) 300-3239. The following have infer inspection of the vehicle: enterprise, police and the insurance companies. There were no signs of warnings or malfunction or other symptoms prior to the impact from the on coming vehicle.
Additional Notes:
The vehicle (MAJ6S3KL1NC474743) was impacted on the passenger side and the air bags failed to deploy. the safety risk caused hospital visit and numerous doctor visits. The problem was confirmed by enterprise, PO Box 801770, Kansas City Mo. 64180 Damage Recovery Unit. (866) 300-3239. The following have infer inspection of the vehicle: enterprise, police and the insurance companies. There were no signs of warnings or malfunction or other symptoms prior to the impact from the on coming vehicle.
Mfg Campaign: 11537347
Recall Date: Aug 9, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I have owned this car for a month less than 3,000 miles on it and Today RESTRAINTS INDICATOR LAMP WARNING came on.
Corrective Action:
I have owned this car for a month less than 3,000 miles on it and Today RESTRAINTS INDICATOR LAMP WARNING came on.
Additional Notes:
I have owned this car for a month less than 3,000 miles on it and Today RESTRAINTS INDICATOR LAMP WARNING came on.
Mfg Campaign: 11490082
Recall Date: Oct 19, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have owned this car for a month less than 3,000 miles on it and Today RESTRAINTS INDICATOR LAMP WARNING came on.
Corrective Action:
I have owned this car for a month less than 3,000 miles on it and Today RESTRAINTS INDICATOR LAMP WARNING came on.
Additional Notes:
I have owned this car for a month less than 3,000 miles on it and Today RESTRAINTS INDICATOR LAMP WARNING came on.
Mfg Campaign: 11490082
Recall Date: Oct 19, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Ford Ecosport. The contact stated that while at a stop, the brake pedal was depressed when the vehicle inadvertently lunged forward. Due to the failure, the vehicle crashed into the side of her daughter’s house. No warning lights were illuminated. The contact stated that the air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was not filed. The vehicle was towed to an independent mechanic but was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Corrective Action:
The contact owns a 2022 Ford Ecosport. The contact stated that while at a stop, the brake pedal was depressed when the vehicle inadvertently lunged forward. Due to the failure, the vehicle crashed into the side of her daughter’s house. No warning lights were illuminated. The contact stated that the air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was not filed. The vehicle was towed to an independent mechanic but was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Additional Notes:
The contact owns a 2022 Ford Ecosport. The contact stated that while at a stop, the brake pedal was depressed when the vehicle inadvertently lunged forward. Due to the failure, the vehicle crashed into the side of her daughter’s house. No warning lights were illuminated. The contact stated that the air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was not filed. The vehicle was towed to an independent mechanic but was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Mfg Campaign: 11487075
Recall Date: Sep 29, 2022
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