Complaints & Recalls
Consumer Complaints
4 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Ford Escape. The contact stated that while charging the battery, the battery only charged up to approximately 20%. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and advised the contact to reach out to the manufacturer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Ford Escape. The contact stated that while charging the battery, the battery only charged up to approximately 20%. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and advised the contact to reach out to the manufacturer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Ford Escape. The contact stated that while charging the battery, the battery only charged up to approximately 20%. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and advised the contact to reach out to the manufacturer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.
Mfg Campaign: 11650478
Recall Date: Mar 25, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Instrument cluster screen intermittently going black after related recall was performed.
Corrective Action:
Instrument cluster screen intermittently going black after related recall was performed.
Additional Notes:
Instrument cluster screen intermittently going black after related recall was performed.
Mfg Campaign: 11624835
Recall Date: Nov 12, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Vehicle's Emission Control System has detected a restricted fuel vapor tube between the fuel tank pressure sensor and the fuel tank which could result in a fire. Service Engine Soon Warning
Corrective Action:
The Vehicle's Emission Control System has detected a restricted fuel vapor tube between the fuel tank pressure sensor and the fuel tank which could result in a fire. Service Engine Soon Warning
Additional Notes:
The Vehicle's Emission Control System has detected a restricted fuel vapor tube between the fuel tank pressure sensor and the fuel tank which could result in a fire. Service Engine Soon Warning
Mfg Campaign: 11584376
Recall Date: Apr 22, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When using Apple Car Play for navigation and approaching traffic circles, instrument cluster always indicates the driver navigate to the left of the circle into oncoming traffic.
Corrective Action:
When using Apple Car Play for navigation and approaching traffic circles, instrument cluster always indicates the driver navigate to the left of the circle into oncoming traffic.
Additional Notes:
When using Apple Car Play for navigation and approaching traffic circles, instrument cluster always indicates the driver navigate to the left of the circle into oncoming traffic.
Mfg Campaign: 11562507
Recall Date: Dec 29, 2023
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