Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S10
Recall Date: Mar 10, 2021
Consumer Complaints
539 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that the vehicle experienced an abnormal rattling sound on cold starts and while idling. The vehicle was taken to Midas Service Center, where it was diagnosed that the engine turbo had failed and needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 101,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that the vehicle experienced an abnormal rattling sound on cold starts and while idling. The vehicle was taken to Midas Service Center, where it was diagnosed that the engine turbo had failed and needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 101,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that the vehicle experienced an abnormal rattling sound on cold starts and while idling. The vehicle was taken to Midas Service Center, where it was diagnosed that the engine turbo had failed and needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 101,000.
Mfg Campaign: 11677219
Recall Date: Jul 30, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
White smoke coming out of exhaust smelled of antifreeze. Took to Ford dealer in Eagle River, Wisconsin: Dealer found coolant in #1 cylinder and wrote on receipt - headgasket block failure, recommend replacing engine. Service writer said this is due to a defect in engine block being a slit machined in block between cylinders by Ford. Dealer quote for engine replacement was $9500.
Corrective Action:
White smoke coming out of exhaust smelled of antifreeze. Took to Ford dealer in Eagle River, Wisconsin: Dealer found coolant in #1 cylinder and wrote on receipt - headgasket block failure, recommend replacing engine. Service writer said this is due to a defect in engine block being a slit machined in block between cylinders by Ford. Dealer quote for engine replacement was $9500.
Additional Notes:
White smoke coming out of exhaust smelled of antifreeze. Took to Ford dealer in Eagle River, Wisconsin: Dealer found coolant in #1 cylinder and wrote on receipt - headgasket block failure, recommend replacing engine. Service writer said this is due to a defect in engine block being a slit machined in block between cylinders by Ford. Dealer quote for engine replacement was $9500.
Mfg Campaign: 11677305
Recall Date: Jul 30, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2019 Ford escape titanium with 62000 miles.check engine light came on once and went off- took to dealer and was told the coolant was going into engine. Had an extended warranty to 75000 miles because of issue I had when car was brand new-brake release switch. Now I am told that warranty expired last year even though there is not 75000 on it yet. They are telling me I need a 8700 dollar new engine. I am [XXX] and this car is like new. Please help! I bought this brand new and only put about 10000 a year on it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2019 Ford escape titanium with 62000 miles.check engine light came on once and went off- took to dealer and was told the coolant was going into engine. Had an extended warranty to 75000 miles because of issue I had when car was brand new-brake release switch. Now I am told that warranty expired last year even though there is not 75000 on it yet. They are telling me I need a 8700 dollar new engine. I am [XXX] and this car is like new. Please help! I bought this brand new and only put about 10000 a year on it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2019 Ford escape titanium with 62000 miles.check engine light came on once and went off- took to dealer and was told the coolant was going into engine. Had an extended warranty to 75000 miles because of issue I had when car was brand new-brake release switch. Now I am told that warranty expired last year even though there is not 75000 on it yet. They are telling me I need a 8700 dollar new engine. I am [XXX] and this car is like new. Please help! I bought this brand new and only put about 10000 a year on it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11676860
Recall Date: Jul 29, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The vehicle's engine shutdown while driving on the highway, forcing me to pull to shoulder in traffic. We had it towed to Ford and were advised that the engine was blown due to coolant intrusion into the cylinders. We're told the engine is totaled and they quoted us almost $15,000 USD for the repairs. There is a know recall notice for this exact issue, however we were told it only covers up 85,000 miles and our vehicle has 94,000 miles. We had brought it to a Ford dealership for an oil change 6 months prior and they didn't say anything about it. The dealership/manufacturer refuses any accountability, and offered us $1,500 loyalty discount if we purchased a new Ford vehicle from them. The SUV was in like new condition prior the engine failure (ie. no damage).
Corrective Action:
The vehicle's engine shutdown while driving on the highway, forcing me to pull to shoulder in traffic. We had it towed to Ford and were advised that the engine was blown due to coolant intrusion into the cylinders. We're told the engine is totaled and they quoted us almost $15,000 USD for the repairs. There is a know recall notice for this exact issue, however we were told it only covers up 85,000 miles and our vehicle has 94,000 miles. We had brought it to a Ford dealership for an oil change 6 months prior and they didn't say anything about it. The dealership/manufacturer refuses any accountability, and offered us $1,500 loyalty discount if we purchased a new Ford vehicle from them. The SUV was in like new condition prior the engine failure (ie. no damage).
Additional Notes:
The vehicle's engine shutdown while driving on the highway, forcing me to pull to shoulder in traffic. We had it towed to Ford and were advised that the engine was blown due to coolant intrusion into the cylinders. We're told the engine is totaled and they quoted us almost $15,000 USD for the repairs. There is a know recall notice for this exact issue, however we were told it only covers up 85,000 miles and our vehicle has 94,000 miles. We had brought it to a Ford dealership for an oil change 6 months prior and they didn't say anything about it. The dealership/manufacturer refuses any accountability, and offered us $1,500 loyalty discount if we purchased a new Ford vehicle from them. The SUV was in like new condition prior the engine failure (ie. no damage).
Mfg Campaign: 11676778
Recall Date: Jul 28, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
the night prior to my car breaking down I Did notice the car began to lose horsepower to move just a little bit not to much to worry about than the check engine light did appear on dash that night. Code popped up for misfire in cylinder 1. SO changed the spark plugs and light went off , next day light was on and smoke began coming out of the tailpipe.
Corrective Action:
the night prior to my car breaking down I Did notice the car began to lose horsepower to move just a little bit not to much to worry about than the check engine light did appear on dash that night. Code popped up for misfire in cylinder 1. SO changed the spark plugs and light went off , next day light was on and smoke began coming out of the tailpipe.
Additional Notes:
the night prior to my car breaking down I Did notice the car began to lose horsepower to move just a little bit not to much to worry about than the check engine light did appear on dash that night. Code popped up for misfire in cylinder 1. SO changed the spark plugs and light went off , next day light was on and smoke began coming out of the tailpipe.
Mfg Campaign: 11675813
Recall Date: Jul 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion issue caused by a defect from Ford. They are refusing to fix the issue.
Corrective Action:
Coolant intrusion issue caused by a defect from Ford. They are refusing to fix the issue.
Additional Notes:
Coolant intrusion issue caused by a defect from Ford. They are refusing to fix the issue.
Mfg Campaign: 11675507
Recall Date: Jul 23, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My Ford Escape was driving as usual, but as I was traveling on a down ramp in a left turning lane, the engine overheated abruptly and serious audible and visual alerts appeared on the screen. I was in heavy traffic and was forced to pull over quickly into the right turning lane. This could have easily caused an accident because all of a sudden, the Escape started stalling and would hardly move. It was terrifying, and I was barely able to maneuver it into a nearby parking lot. That night, it was towed to a Ford dealership that inspected it and now says that I need a new engine because the engine block is cracked.
Corrective Action:
My Ford Escape was driving as usual, but as I was traveling on a down ramp in a left turning lane, the engine overheated abruptly and serious audible and visual alerts appeared on the screen. I was in heavy traffic and was forced to pull over quickly into the right turning lane. This could have easily caused an accident because all of a sudden, the Escape started stalling and would hardly move. It was terrifying, and I was barely able to maneuver it into a nearby parking lot. That night, it was towed to a Ford dealership that inspected it and now says that I need a new engine because the engine block is cracked.
Additional Notes:
My Ford Escape was driving as usual, but as I was traveling on a down ramp in a left turning lane, the engine overheated abruptly and serious audible and visual alerts appeared on the screen. I was in heavy traffic and was forced to pull over quickly into the right turning lane. This could have easily caused an accident because all of a sudden, the Escape started stalling and would hardly move. It was terrifying, and I was barely able to maneuver it into a nearby parking lot. That night, it was towed to a Ford dealership that inspected it and now says that I need a new engine because the engine block is cracked.
Mfg Campaign: 11675142
Recall Date: Jul 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Car has been experiencing the misfire in cylinder four. This is a known cause in the 1.5 L escapes. This is a 2.0 but it has the same issues not fair that they fixed 1.5 L and not the 2.0 causes a misfire due to coolant leaking into the cylinder burning coolant and then causing the motor to overheat. When that happens, you can be going on the highway and have an abrupt warning that causes the vehicle to drop to 20 mph without notice causing extreme safety concerns for just not the driver but anyone around especially on highways.
Corrective Action:
Car has been experiencing the misfire in cylinder four. This is a known cause in the 1.5 L escapes. This is a 2.0 but it has the same issues not fair that they fixed 1.5 L and not the 2.0 causes a misfire due to coolant leaking into the cylinder burning coolant and then causing the motor to overheat. When that happens, you can be going on the highway and have an abrupt warning that causes the vehicle to drop to 20 mph without notice causing extreme safety concerns for just not the driver but anyone around especially on highways.
Additional Notes:
Car has been experiencing the misfire in cylinder four. This is a known cause in the 1.5 L escapes. This is a 2.0 but it has the same issues not fair that they fixed 1.5 L and not the 2.0 causes a misfire due to coolant leaking into the cylinder burning coolant and then causing the motor to overheat. When that happens, you can be going on the highway and have an abrupt warning that causes the vehicle to drop to 20 mph without notice causing extreme safety concerns for just not the driver but anyone around especially on highways.
Mfg Campaign: 11675192
Recall Date: Jul 21, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car has been experiencing the misfire in cylinder four. This is a known cause in the 1.5 L escapes. This is a 2.0 but it has the same issues not fair that they fixed 1.5 L and not the 2.0 causes a misfire due to coolant leaking into the cylinder burning coolant and then causing the motor to overheat. When that happens, you can be going on the highway and have an abrupt warning that causes the vehicle to drop to 20 mph without notice causing extreme safety concerns for just not the driver but anyone around especially on highways.
Corrective Action:
Car has been experiencing the misfire in cylinder four. This is a known cause in the 1.5 L escapes. This is a 2.0 but it has the same issues not fair that they fixed 1.5 L and not the 2.0 causes a misfire due to coolant leaking into the cylinder burning coolant and then causing the motor to overheat. When that happens, you can be going on the highway and have an abrupt warning that causes the vehicle to drop to 20 mph without notice causing extreme safety concerns for just not the driver but anyone around especially on highways.
Additional Notes:
Car has been experiencing the misfire in cylinder four. This is a known cause in the 1.5 L escapes. This is a 2.0 but it has the same issues not fair that they fixed 1.5 L and not the 2.0 causes a misfire due to coolant leaking into the cylinder burning coolant and then causing the motor to overheat. When that happens, you can be going on the highway and have an abrupt warning that causes the vehicle to drop to 20 mph without notice causing extreme safety concerns for just not the driver but anyone around especially on highways.
Mfg Campaign: 11675192
Recall Date: Jul 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After turning the car on, the car started to shake for a couple minutes, the engine light came on after a few minutes of the car doing that. Took it to get it scanned and the code given was P0302 and P0304. Took the car to a ford dealership and after almost a week it was diagnosed with coolant intrusion into the cylinders and needed it a new engine. Since the coolant was leaking it also damaged the power steering system due to rust and an electronic power steering gear was also needed since it was giving intermittent failure and was very hard to turn the car. Ford is not owning anything and it is clearly an engine poor design by ford. It is happening to thousands of owner that have that engine.
Corrective Action:
After turning the car on, the car started to shake for a couple minutes, the engine light came on after a few minutes of the car doing that. Took it to get it scanned and the code given was P0302 and P0304. Took the car to a ford dealership and after almost a week it was diagnosed with coolant intrusion into the cylinders and needed it a new engine. Since the coolant was leaking it also damaged the power steering system due to rust and an electronic power steering gear was also needed since it was giving intermittent failure and was very hard to turn the car. Ford is not owning anything and it is clearly an engine poor design by ford. It is happening to thousands of owner that have that engine.
Additional Notes:
After turning the car on, the car started to shake for a couple minutes, the engine light came on after a few minutes of the car doing that. Took it to get it scanned and the code given was P0302 and P0304. Took the car to a ford dealership and after almost a week it was diagnosed with coolant intrusion into the cylinders and needed it a new engine. Since the coolant was leaking it also damaged the power steering system due to rust and an electronic power steering gear was also needed since it was giving intermittent failure and was very hard to turn the car. Ford is not owning anything and it is clearly an engine poor design by ford. It is happening to thousands of owner that have that engine.
Mfg Campaign: 11674800
Recall Date: Jul 19, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
After turning the car on, the car started to shake for a couple minutes, the engine light came on after a few minutes of the car doing that. Took it to get it scanned and the code given was P0302 and P0304. Took the car to a ford dealership and after almost a week it was diagnosed with coolant intrusion into the cylinders and needed it a new engine. Since the coolant was leaking it also damaged the power steering system due to rust and an electronic power steering gear was also needed since it was giving intermittent failure and was very hard to turn the car. Ford is not owning anything and it is clearly an engine poor design by ford. It is happening to thousands of owner that have that engine.
Corrective Action:
After turning the car on, the car started to shake for a couple minutes, the engine light came on after a few minutes of the car doing that. Took it to get it scanned and the code given was P0302 and P0304. Took the car to a ford dealership and after almost a week it was diagnosed with coolant intrusion into the cylinders and needed it a new engine. Since the coolant was leaking it also damaged the power steering system due to rust and an electronic power steering gear was also needed since it was giving intermittent failure and was very hard to turn the car. Ford is not owning anything and it is clearly an engine poor design by ford. It is happening to thousands of owner that have that engine.
Additional Notes:
After turning the car on, the car started to shake for a couple minutes, the engine light came on after a few minutes of the car doing that. Took it to get it scanned and the code given was P0302 and P0304. Took the car to a ford dealership and after almost a week it was diagnosed with coolant intrusion into the cylinders and needed it a new engine. Since the coolant was leaking it also damaged the power steering system due to rust and an electronic power steering gear was also needed since it was giving intermittent failure and was very hard to turn the car. Ford is not owning anything and it is clearly an engine poor design by ford. It is happening to thousands of owner that have that engine.
Mfg Campaign: 11674800
Recall Date: Jul 19, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving 15 MPH, the vehicle started to overheat and lost motive power. A message stating that the vehicle was overheating was displayed. The check engine warning light was illuminated. The temperature gauge increased to hot(H). The contact was able to pull to the side of the road and turned on the hazard lights. The local dealer was notified of the failure, and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 74,636.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving 15 MPH, the vehicle started to overheat and lost motive power. A message stating that the vehicle was overheating was displayed. The check engine warning light was illuminated. The temperature gauge increased to hot(H). The contact was able to pull to the side of the road and turned on the hazard lights. The local dealer was notified of the failure, and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 74,636.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving 15 MPH, the vehicle started to overheat and lost motive power. A message stating that the vehicle was overheating was displayed. The check engine warning light was illuminated. The temperature gauge increased to hot(H). The contact was able to pull to the side of the road and turned on the hazard lights. The local dealer was notified of the failure, and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 74,636.
Mfg Campaign: 11674286
Recall Date: Jul 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine had a coolant leak a few years ago (2021) and needed a complete engine replacement since the car would no longer run. Since it was under warranty then it was replaced. However, the engine once again has had a major issue with the engine bearing and needs another full replacement and will no longer run. Many people are struggling with needing to get full engine replacements on Ford Escapes. There are Ford retailers keeping stocks of Ford Escape engines in preparation for these engine replacements, but Ford has refused to offer any assistance for this known issue. Requiring a 2nd full engine replacement at the value of the car itself is absurd. I received a warning message on my car, but when I took it in to have the issue assessed - it was notified as a minor gas cap issue.
Corrective Action:
My engine had a coolant leak a few years ago (2021) and needed a complete engine replacement since the car would no longer run. Since it was under warranty then it was replaced. However, the engine once again has had a major issue with the engine bearing and needs another full replacement and will no longer run. Many people are struggling with needing to get full engine replacements on Ford Escapes. There are Ford retailers keeping stocks of Ford Escape engines in preparation for these engine replacements, but Ford has refused to offer any assistance for this known issue. Requiring a 2nd full engine replacement at the value of the car itself is absurd. I received a warning message on my car, but when I took it in to have the issue assessed - it was notified as a minor gas cap issue.
Additional Notes:
My engine had a coolant leak a few years ago (2021) and needed a complete engine replacement since the car would no longer run. Since it was under warranty then it was replaced. However, the engine once again has had a major issue with the engine bearing and needs another full replacement and will no longer run. Many people are struggling with needing to get full engine replacements on Ford Escapes. There are Ford retailers keeping stocks of Ford Escape engines in preparation for these engine replacements, but Ford has refused to offer any assistance for this known issue. Requiring a 2nd full engine replacement at the value of the car itself is absurd. I received a warning message on my car, but when I took it in to have the issue assessed - it was notified as a minor gas cap issue.
Mfg Campaign: 11673977
Recall Date: Jul 16, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Consumers claim the engines in their Ford vehicles overheat due to an internal coolant / antifreeze leak that allows coolant to enter into the cylinders of the engine. In many cases, the defect is alleged to have caused total engine failure and to require replacement of the engine block.
Corrective Action:
Consumers claim the engines in their Ford vehicles overheat due to an internal coolant / antifreeze leak that allows coolant to enter into the cylinders of the engine. In many cases, the defect is alleged to have caused total engine failure and to require replacement of the engine block.
Additional Notes:
Consumers claim the engines in their Ford vehicles overheat due to an internal coolant / antifreeze leak that allows coolant to enter into the cylinders of the engine. In many cases, the defect is alleged to have caused total engine failure and to require replacement of the engine block.
Mfg Campaign: 11674012
Recall Date: Jul 16, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The car had a rough idle (only for the first few minutes) for one day before the engine light came on. The car was taken to the dealership on the third day (less than 20mi of driving between the light coming on and the car being inspected). According to their scans, my 2.0L engine is experiencing water (coolant) intrusion into the clyinders (after only 5 years of service). The Ford technician said it is TSB 22-2229 (a known issue since 2019 TSB 19-2172). There are currently no NHTSA Customer Satisfaction Programs or recalls for this TSB, which is astonishing, as there is one for the 1.5L engine made in the same plant AND Ford completely redesigned the engine because they know it is so bad. The fix is to completely replace the engine ($10,000-$15,000). The danger is that the manufacturer knew there was risk of water intrusion, which can crack the block…this could leave the vehicle in a dangerous situation if driving at highway speeds or in heavy traffic.
Corrective Action:
The car had a rough idle (only for the first few minutes) for one day before the engine light came on. The car was taken to the dealership on the third day (less than 20mi of driving between the light coming on and the car being inspected). According to their scans, my 2.0L engine is experiencing water (coolant) intrusion into the clyinders (after only 5 years of service). The Ford technician said it is TSB 22-2229 (a known issue since 2019 TSB 19-2172). There are currently no NHTSA Customer Satisfaction Programs or recalls for this TSB, which is astonishing, as there is one for the 1.5L engine made in the same plant AND Ford completely redesigned the engine because they know it is so bad. The fix is to completely replace the engine ($10,000-$15,000). The danger is that the manufacturer knew there was risk of water intrusion, which can crack the block…this could leave the vehicle in a dangerous situation if driving at highway speeds or in heavy traffic.
Additional Notes:
The car had a rough idle (only for the first few minutes) for one day before the engine light came on. The car was taken to the dealership on the third day (less than 20mi of driving between the light coming on and the car being inspected). According to their scans, my 2.0L engine is experiencing water (coolant) intrusion into the clyinders (after only 5 years of service). The Ford technician said it is TSB 22-2229 (a known issue since 2019 TSB 19-2172). There are currently no NHTSA Customer Satisfaction Programs or recalls for this TSB, which is astonishing, as there is one for the 1.5L engine made in the same plant AND Ford completely redesigned the engine because they know it is so bad. The fix is to completely replace the engine ($10,000-$15,000). The danger is that the manufacturer knew there was risk of water intrusion, which can crack the block…this could leave the vehicle in a dangerous situation if driving at highway speeds or in heavy traffic.
Mfg Campaign: 11674047
Recall Date: Jul 16, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that while the vehicle was being repaired under recall, the contact was informed that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The approximate failure mileage was 98,837.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that while the vehicle was being repaired under recall, the contact was informed that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The approximate failure mileage was 98,837.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that while the vehicle was being repaired under recall, the contact was informed that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The approximate failure mileage was 98,837.
Mfg Campaign: 11672855
Recall Date: Jul 11, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was turned off and parked, the vehicle started rolling across the parking lot. There were no warning lights illuminated. The contact stated that several employees in the parking lot noticed the vehicle rolling away and were able to enter the vehicle and stopped the vehicle. The vehicle was taken to the local dealer, who confirmed there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was turned off and parked, the vehicle started rolling across the parking lot. There were no warning lights illuminated. The contact stated that several employees in the parking lot noticed the vehicle rolling away and were able to enter the vehicle and stopped the vehicle. The vehicle was taken to the local dealer, who confirmed there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was turned off and parked, the vehicle started rolling across the parking lot. There were no warning lights illuminated. The contact stated that several employees in the parking lot noticed the vehicle rolling away and were able to enter the vehicle and stopped the vehicle. The vehicle was taken to the local dealer, who confirmed there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Mfg Campaign: 11672155
Recall Date: Jul 9, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving 3 MPH, the vehicle started to sputter. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was made aware of an undisclosed recall. The mechanic determined that the short block needed to be replaced and there was coolant intrusion into the engine. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was a misfire and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving 3 MPH, the vehicle started to sputter. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was made aware of an undisclosed recall. The mechanic determined that the short block needed to be replaced and there was coolant intrusion into the engine. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was a misfire and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving 3 MPH, the vehicle started to sputter. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was made aware of an undisclosed recall. The mechanic determined that the short block needed to be replaced and there was coolant intrusion into the engine. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was a misfire and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.
Mfg Campaign: 11672314
Recall Date: Jul 9, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while his wife was driving at unknown speeds, the vehicle started sputtering. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that there was coolant leaking into the cylinders and there was a blown head gasket. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 52,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while his wife was driving at unknown speeds, the vehicle started sputtering. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that there was coolant leaking into the cylinders and there was a blown head gasket. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 52,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while his wife was driving at unknown speeds, the vehicle started sputtering. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that there was coolant leaking into the cylinders and there was a blown head gasket. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 52,000.
Mfg Campaign: 11671882
Recall Date: Jul 8, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal humming sound coming from the passenger’s side rear of the vehicle. There was no warning light illuminated; however, a message to turn off and restart the vehicle was displayed. The vehicle was driven to the residence. The vehicle was started; however, the steering wheel was locked. The message to turn off and restart was displayed again. The vehicle was taken to an independent mechanic where it was diagnosed with a failed purge valve. The contact was informed that the purge valve needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 145,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal humming sound coming from the passenger’s side rear of the vehicle. There was no warning light illuminated; however, a message to turn off and restart the vehicle was displayed. The vehicle was driven to the residence. The vehicle was started; however, the steering wheel was locked. The message to turn off and restart was displayed again. The vehicle was taken to an independent mechanic where it was diagnosed with a failed purge valve. The contact was informed that the purge valve needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 145,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal humming sound coming from the passenger’s side rear of the vehicle. There was no warning light illuminated; however, a message to turn off and restart the vehicle was displayed. The vehicle was driven to the residence. The vehicle was started; however, the steering wheel was locked. The message to turn off and restart was displayed again. The vehicle was taken to an independent mechanic where it was diagnosed with a failed purge valve. The contact was informed that the purge valve needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 145,000.
Mfg Campaign: 11671929
Recall Date: Jul 8, 2025
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury