Complaints & Recalls
Consumer Complaints
44 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased vehicle at the end of 2018 and this is the third time I have had to replace the horn. It's not a fuse, it's not wiring, it is the actual horn that either shorts or dies with no notice.
Corrective Action:
Purchased vehicle at the end of 2018 and this is the third time I have had to replace the horn. It's not a fuse, it's not wiring, it is the actual horn that either shorts or dies with no notice.
Additional Notes:
Purchased vehicle at the end of 2018 and this is the third time I have had to replace the horn. It's not a fuse, it's not wiring, it is the actual horn that either shorts or dies with no notice.
Mfg Campaign: 11656291
Recall Date: Apr 23, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Hello, I have zero idea why I am emailing, I may be secretly hoping for...anything. I drive a 2018 Ford Fiesta SE, I have owned it since 2019 as that is when I purchased it used. Over the weekend I experienced transmission issues and an auto shop informed me that I am in need of a transmission rebuild due to the clutch going out. The estimated cost is 3.4k. I came across this article from 2019: [XXX] Within the article Ford notes: "The transmissions (dual-clutch automatic transmissions known as DPS6 designed for fuel efficiency) were introduced in the 2011 model year Fiesta and 2012 Focus. They were used until the Focus was discontinued with the 2018 model year and until the 2019 Fiesta". The article then goes onto state: "technical analysis, warranty data and customer feedback show that the DPS6 transmission in Focus and Fiesta vehicles from 2016 (model year) through 2019 MY are improved from prior model years. They perform well and have competitive levels of customer satisfaction.” But I don't believe that to be true given the clutch issues that have just happened with my 2019 Ford Fiesta. It gets a bit more odd because I think Ford is lying about the 2019 model year being 'improved'. The mechanic I am going through put a pause on rebuilding my transmission because Ford reached out to them with potential fixes per an 'internal bulletin'. Those potential fixes include a redesigned clutch kit for the transmission...why would that be a thing if my model year was 'improved'. Also, they are not covering any repairs. I don't even know if I have the right to demand that they do? Given my model year wasn't included in the lawsuit, despite it being the last year Ford made the Fiesta. I also did find this update [XXX] I just want help or something done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Hello, I have zero idea why I am emailing, I may be secretly hoping for...anything. I drive a 2018 Ford Fiesta SE, I have owned it since 2019 as that is when I purchased it used. Over the weekend I experienced transmission issues and an auto shop informed me that I am in need of a transmission rebuild due to the clutch going out. The estimated cost is 3.4k. I came across this article from 2019: [XXX] Within the article Ford notes: "The transmissions (dual-clutch automatic transmissions known as DPS6 designed for fuel efficiency) were introduced in the 2011 model year Fiesta and 2012 Focus. They were used until the Focus was discontinued with the 2018 model year and until the 2019 Fiesta". The article then goes onto state: "technical analysis, warranty data and customer feedback show that the DPS6 transmission in Focus and Fiesta vehicles from 2016 (model year) through 2019 MY are improved from prior model years. They perform well and have competitive levels of customer satisfaction.” But I don't believe that to be true given the clutch issues that have just happened with my 2019 Ford Fiesta. It gets a bit more odd because I think Ford is lying about the 2019 model year being 'improved'. The mechanic I am going through put a pause on rebuilding my transmission because Ford reached out to them with potential fixes per an 'internal bulletin'. Those potential fixes include a redesigned clutch kit for the transmission...why would that be a thing if my model year was 'improved'. Also, they are not covering any repairs. I don't even know if I have the right to demand that they do? Given my model year wasn't included in the lawsuit, despite it being the last year Ford made the Fiesta. I also did find this update [XXX] I just want help or something done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Hello, I have zero idea why I am emailing, I may be secretly hoping for...anything. I drive a 2018 Ford Fiesta SE, I have owned it since 2019 as that is when I purchased it used. Over the weekend I experienced transmission issues and an auto shop informed me that I am in need of a transmission rebuild due to the clutch going out. The estimated cost is 3.4k. I came across this article from 2019: [XXX] Within the article Ford notes: "The transmissions (dual-clutch automatic transmissions known as DPS6 designed for fuel efficiency) were introduced in the 2011 model year Fiesta and 2012 Focus. They were used until the Focus was discontinued with the 2018 model year and until the 2019 Fiesta". The article then goes onto state: "technical analysis, warranty data and customer feedback show that the DPS6 transmission in Focus and Fiesta vehicles from 2016 (model year) through 2019 MY are improved from prior model years. They perform well and have competitive levels of customer satisfaction.” But I don't believe that to be true given the clutch issues that have just happened with my 2019 Ford Fiesta. It gets a bit more odd because I think Ford is lying about the 2019 model year being 'improved'. The mechanic I am going through put a pause on rebuilding my transmission because Ford reached out to them with potential fixes per an 'internal bulletin'. Those potential fixes include a redesigned clutch kit for the transmission...why would that be a thing if my model year was 'improved'. Also, they are not covering any repairs. I don't even know if I have the right to demand that they do? Given my model year wasn't included in the lawsuit, despite it being the last year Ford made the Fiesta. I also did find this update [XXX] I just want help or something done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635077
Recall Date: Jan 9, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine has been malfuctioning over the following year. I've gotten repairs and it continues to do so. I'm asking for a recall.
Corrective Action:
My engine has been malfuctioning over the following year. I've gotten repairs and it continues to do so. I'm asking for a recall.
Additional Notes:
My engine has been malfuctioning over the following year. I've gotten repairs and it continues to do so. I'm asking for a recall.
Mfg Campaign: 11614281
Recall Date: Sep 12, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2018 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the front passenger’s side door independently opened. The door ajar warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, neither the VIN nor the model year was included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,260.
Corrective Action:
The contact owns a 2018 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the front passenger’s side door independently opened. The door ajar warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, neither the VIN nor the model year was included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,260.
Additional Notes:
The contact owns a 2018 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the front passenger’s side door independently opened. The door ajar warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, neither the VIN nor the model year was included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,260.
Mfg Campaign: 11597942
Recall Date: Jul 1, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought my Ford Fiesta new in 2018. I have less than 35k miles on my car. My car recently started bucking while I stop at stop signs or red lights. My car revs up and tries to go forward. I took my car to the dealership hours later. They did a diagnosis and asked me what kind of gas I use. They said I shouldn't buy my gas from there. I was then told my valve is sticking from the gas and the valve is trying to open and it can't so it bucks and lurches. The part they need is on back order. The part is not available any where in the country. So does that mean the whole country side uses the same gas I do? That is why that part is on back order?
Corrective Action:
I bought my Ford Fiesta new in 2018. I have less than 35k miles on my car. My car recently started bucking while I stop at stop signs or red lights. My car revs up and tries to go forward. I took my car to the dealership hours later. They did a diagnosis and asked me what kind of gas I use. They said I shouldn't buy my gas from there. I was then told my valve is sticking from the gas and the valve is trying to open and it can't so it bucks and lurches. The part they need is on back order. The part is not available any where in the country. So does that mean the whole country side uses the same gas I do? That is why that part is on back order?
Additional Notes:
I bought my Ford Fiesta new in 2018. I have less than 35k miles on my car. My car recently started bucking while I stop at stop signs or red lights. My car revs up and tries to go forward. I took my car to the dealership hours later. They did a diagnosis and asked me what kind of gas I use. They said I shouldn't buy my gas from there. I was then told my valve is sticking from the gas and the valve is trying to open and it can't so it bucks and lurches. The part they need is on back order. The part is not available any where in the country. So does that mean the whole country side uses the same gas I do? That is why that part is on back order?
Mfg Campaign: 11591658
Recall Date: May 30, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My fuel canister purge valve needs replacement less than 70,000 on car. The cap less gas cap defective as well. Why did they make these cuz everyone is having problems with the purge valve and cap less. It all on YouTube. Where is the recall,.
Corrective Action:
My fuel canister purge valve needs replacement less than 70,000 on car. The cap less gas cap defective as well. Why did they make these cuz everyone is having problems with the purge valve and cap less. It all on YouTube. Where is the recall,.
Additional Notes:
My fuel canister purge valve needs replacement less than 70,000 on car. The cap less gas cap defective as well. Why did they make these cuz everyone is having problems with the purge valve and cap less. It all on YouTube. Where is the recall,.
Mfg Campaign: 11591094
Recall Date: May 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine is acting up. According to the Auto Repair Shop they say that my car is suffering from Carbon Build Up which is affecting my engine. As well as the throttle body in the car. My car just keeps stopping to the point my engine refuses to start. So I decided to clean it myself only to no avail.
Corrective Action:
My engine is acting up. According to the Auto Repair Shop they say that my car is suffering from Carbon Build Up which is affecting my engine. As well as the throttle body in the car. My car just keeps stopping to the point my engine refuses to start. So I decided to clean it myself only to no avail.
Additional Notes:
My engine is acting up. According to the Auto Repair Shop they say that my car is suffering from Carbon Build Up which is affecting my engine. As well as the throttle body in the car. My car just keeps stopping to the point my engine refuses to start. So I decided to clean it myself only to no avail.
Mfg Campaign: 11589553
Recall Date: May 19, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Trunk randomly pops open during driving. Or when you put it in gear.
Corrective Action:
Trunk randomly pops open during driving. Or when you put it in gear.
Additional Notes:
Trunk randomly pops open during driving. Or when you put it in gear.
Mfg Campaign: 11582247
Recall Date: Apr 10, 2024
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
12/4/2023 while attempting to pull into a parking spot in a parking garage car suddenly accelerated forward at a very fast rate, just prior to acceleration felt like it shuddered. Afraid that it would keep going and go over edge so I pulled to the right while trying to brake and hit a concrete barrier. Terrifying! October 23, 2019 another couple had this happen in another parking garage downtown Indianapolis and they were killed. Car went over the edge. Must have been on my mind! Have owned this car since 02/23/2022, no problems whatsoever, checked out in September of this 2023, all maintenance up to date. Weather was dry and floor pads were not in way (bringing this up because I was asked this by a friend). Been driving 50+ years and never had a car do this. Hit the front drivers side of the car, air bags did NOT deploy, but the insurance company totaled my car. The Capitol Police happened to be in the garage at the time making rounds and were on the scene in seconds from when it happened. Luckily that morning I decided to park on the upper level of the garage and no one else had their car damaged and nobody was hurt including myself. Just prior to trying to turn into the parking space the car had been traveling uphill to the 5th floor - going very slow. A lot of people walking and other cars around trying to park. Don't know if this has anything to do with it but on Tuesday, December 19th, another employee had the same thing happen in the same garage. Her car was a different make and model and was not damaged hardly at all but her airbags deployed! The only thing in common is same garage and there has been extensive construction going on in the garage for months now. Not trying to get anything out of this but this could have had far more serious consequences if this had happened at one of the half dozen intersections I went through that morning before arriving in the garage. Lucky no one was hurt or killed. Apparently this happens a lot!
Corrective Action:
12/4/2023 while attempting to pull into a parking spot in a parking garage car suddenly accelerated forward at a very fast rate, just prior to acceleration felt like it shuddered. Afraid that it would keep going and go over edge so I pulled to the right while trying to brake and hit a concrete barrier. Terrifying! October 23, 2019 another couple had this happen in another parking garage downtown Indianapolis and they were killed. Car went over the edge. Must have been on my mind! Have owned this car since 02/23/2022, no problems whatsoever, checked out in September of this 2023, all maintenance up to date. Weather was dry and floor pads were not in way (bringing this up because I was asked this by a friend). Been driving 50+ years and never had a car do this. Hit the front drivers side of the car, air bags did NOT deploy, but the insurance company totaled my car. The Capitol Police happened to be in the garage at the time making rounds and were on the scene in seconds from when it happened. Luckily that morning I decided to park on the upper level of the garage and no one else had their car damaged and nobody was hurt including myself. Just prior to trying to turn into the parking space the car had been traveling uphill to the 5th floor - going very slow. A lot of people walking and other cars around trying to park. Don't know if this has anything to do with it but on Tuesday, December 19th, another employee had the same thing happen in the same garage. Her car was a different make and model and was not damaged hardly at all but her airbags deployed! The only thing in common is same garage and there has been extensive construction going on in the garage for months now. Not trying to get anything out of this but this could have had far more serious consequences if this had happened at one of the half dozen intersections I went through that morning before arriving in the garage. Lucky no one was hurt or killed. Apparently this happens a lot!
Additional Notes:
12/4/2023 while attempting to pull into a parking spot in a parking garage car suddenly accelerated forward at a very fast rate, just prior to acceleration felt like it shuddered. Afraid that it would keep going and go over edge so I pulled to the right while trying to brake and hit a concrete barrier. Terrifying! October 23, 2019 another couple had this happen in another parking garage downtown Indianapolis and they were killed. Car went over the edge. Must have been on my mind! Have owned this car since 02/23/2022, no problems whatsoever, checked out in September of this 2023, all maintenance up to date. Weather was dry and floor pads were not in way (bringing this up because I was asked this by a friend). Been driving 50+ years and never had a car do this. Hit the front drivers side of the car, air bags did NOT deploy, but the insurance company totaled my car. The Capitol Police happened to be in the garage at the time making rounds and were on the scene in seconds from when it happened. Luckily that morning I decided to park on the upper level of the garage and no one else had their car damaged and nobody was hurt including myself. Just prior to trying to turn into the parking space the car had been traveling uphill to the 5th floor - going very slow. A lot of people walking and other cars around trying to park. Don't know if this has anything to do with it but on Tuesday, December 19th, another employee had the same thing happen in the same garage. Her car was a different make and model and was not damaged hardly at all but her airbags deployed! The only thing in common is same garage and there has been extensive construction going on in the garage for months now. Not trying to get anything out of this but this could have had far more serious consequences if this had happened at one of the half dozen intersections I went through that morning before arriving in the garage. Lucky no one was hurt or killed. Apparently this happens a lot!
Mfg Campaign: 11562850
Recall Date: Dec 31, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
12/4/2023 while attempting to pull into a parking spot in a parking garage car suddenly accelerated forward at a very fast rate, just prior to acceleration felt like it shuddered. Afraid that it would keep going and go over edge so I pulled to the right while trying to brake and hit a concrete barrier. Terrifying! October 23, 2019 another couple had this happen in another parking garage downtown Indianapolis and they were killed. Car went over the edge. Must have been on my mind! Have owned this car since 02/23/2022, no problems whatsoever, checked out in September of this 2023, all maintenance up to date. Weather was dry and floor pads were not in way (bringing this up because I was asked this by a friend). Been driving 50+ years and never had a car do this. Hit the front drivers side of the car, air bags did NOT deploy, but the insurance company totaled my car. The Capitol Police happened to be in the garage at the time making rounds and were on the scene in seconds from when it happened. Luckily that morning I decided to park on the upper level of the garage and no one else had their car damaged and nobody was hurt including myself. Just prior to trying to turn into the parking space the car had been traveling uphill to the 5th floor - going very slow. A lot of people walking and other cars around trying to park. Don't know if this has anything to do with it but on Tuesday, December 19th, another employee had the same thing happen in the same garage. Her car was a different make and model and was not damaged hardly at all but her airbags deployed! The only thing in common is same garage and there has been extensive construction going on in the garage for months now. Not trying to get anything out of this but this could have had far more serious consequences if this had happened at one of the half dozen intersections I went through that morning before arriving in the garage. Lucky no one was hurt or killed. Apparently this happens a lot!
Corrective Action:
12/4/2023 while attempting to pull into a parking spot in a parking garage car suddenly accelerated forward at a very fast rate, just prior to acceleration felt like it shuddered. Afraid that it would keep going and go over edge so I pulled to the right while trying to brake and hit a concrete barrier. Terrifying! October 23, 2019 another couple had this happen in another parking garage downtown Indianapolis and they were killed. Car went over the edge. Must have been on my mind! Have owned this car since 02/23/2022, no problems whatsoever, checked out in September of this 2023, all maintenance up to date. Weather was dry and floor pads were not in way (bringing this up because I was asked this by a friend). Been driving 50+ years and never had a car do this. Hit the front drivers side of the car, air bags did NOT deploy, but the insurance company totaled my car. The Capitol Police happened to be in the garage at the time making rounds and were on the scene in seconds from when it happened. Luckily that morning I decided to park on the upper level of the garage and no one else had their car damaged and nobody was hurt including myself. Just prior to trying to turn into the parking space the car had been traveling uphill to the 5th floor - going very slow. A lot of people walking and other cars around trying to park. Don't know if this has anything to do with it but on Tuesday, December 19th, another employee had the same thing happen in the same garage. Her car was a different make and model and was not damaged hardly at all but her airbags deployed! The only thing in common is same garage and there has been extensive construction going on in the garage for months now. Not trying to get anything out of this but this could have had far more serious consequences if this had happened at one of the half dozen intersections I went through that morning before arriving in the garage. Lucky no one was hurt or killed. Apparently this happens a lot!
Additional Notes:
12/4/2023 while attempting to pull into a parking spot in a parking garage car suddenly accelerated forward at a very fast rate, just prior to acceleration felt like it shuddered. Afraid that it would keep going and go over edge so I pulled to the right while trying to brake and hit a concrete barrier. Terrifying! October 23, 2019 another couple had this happen in another parking garage downtown Indianapolis and they were killed. Car went over the edge. Must have been on my mind! Have owned this car since 02/23/2022, no problems whatsoever, checked out in September of this 2023, all maintenance up to date. Weather was dry and floor pads were not in way (bringing this up because I was asked this by a friend). Been driving 50+ years and never had a car do this. Hit the front drivers side of the car, air bags did NOT deploy, but the insurance company totaled my car. The Capitol Police happened to be in the garage at the time making rounds and were on the scene in seconds from when it happened. Luckily that morning I decided to park on the upper level of the garage and no one else had their car damaged and nobody was hurt including myself. Just prior to trying to turn into the parking space the car had been traveling uphill to the 5th floor - going very slow. A lot of people walking and other cars around trying to park. Don't know if this has anything to do with it but on Tuesday, December 19th, another employee had the same thing happen in the same garage. Her car was a different make and model and was not damaged hardly at all but her airbags deployed! The only thing in common is same garage and there has been extensive construction going on in the garage for months now. Not trying to get anything out of this but this could have had far more serious consequences if this had happened at one of the half dozen intersections I went through that morning before arriving in the garage. Lucky no one was hurt or killed. Apparently this happens a lot!
Mfg Campaign: 11562850
Recall Date: Dec 31, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact’s grandmother owns a 2018 Ford Fiesta. The contact stated that while driving up a hill, the vehicle started sputtering, vibrating, and jerking. The sputtering was severe, causing the front driver's side seat belt to be activated. The vehicle was immediately driven to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
Corrective Action:
The contact’s grandmother owns a 2018 Ford Fiesta. The contact stated that while driving up a hill, the vehicle started sputtering, vibrating, and jerking. The sputtering was severe, causing the front driver's side seat belt to be activated. The vehicle was immediately driven to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
Additional Notes:
The contact’s grandmother owns a 2018 Ford Fiesta. The contact stated that while driving up a hill, the vehicle started sputtering, vibrating, and jerking. The sputtering was severe, causing the front driver's side seat belt to be activated. The vehicle was immediately driven to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
Mfg Campaign: 11561353
Recall Date: Dec 21, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and the "Transmission Malfunction Service Now” message was displayed. The contact was able to pull over to the shoulder of the roadway. The contact stated that the RPM's increased rapidly, but the vehicle did not respond. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a persistent failure. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 74,000.
Corrective Action:
The contact owns a 2018 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and the "Transmission Malfunction Service Now” message was displayed. The contact was able to pull over to the shoulder of the roadway. The contact stated that the RPM's increased rapidly, but the vehicle did not respond. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a persistent failure. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 74,000.
Additional Notes:
The contact owns a 2018 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and the "Transmission Malfunction Service Now” message was displayed. The contact was able to pull over to the shoulder of the roadway. The contact stated that the RPM's increased rapidly, but the vehicle did not respond. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a persistent failure. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 74,000.
Mfg Campaign: 11558375
Recall Date: Dec 4, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Since around 20,000 miles, my 2018 Ford Fiesta SE has had a grinding noise after shifting at certain gears. I got the car serviced at that time. Now I'm at 70,000 miles and the noise has persisted, and has gotten worse. My transmission slipped at 0mph when I was accelerating, almost causing me to lose control of my car.
Corrective Action:
Since around 20,000 miles, my 2018 Ford Fiesta SE has had a grinding noise after shifting at certain gears. I got the car serviced at that time. Now I'm at 70,000 miles and the noise has persisted, and has gotten worse. My transmission slipped at 0mph when I was accelerating, almost causing me to lose control of my car.
Additional Notes:
Since around 20,000 miles, my 2018 Ford Fiesta SE has had a grinding noise after shifting at certain gears. I got the car serviced at that time. Now I'm at 70,000 miles and the noise has persisted, and has gotten worse. My transmission slipped at 0mph when I was accelerating, almost causing me to lose control of my car.
Mfg Campaign: 11556942
Recall Date: Nov 27, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The contact owns a 2018 Ford Fiesta. The contact stated that the backup camera displayed a distorted image. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Ford Fiesta. The contact stated that the backup camera displayed a distorted image. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Ford Fiesta. The contact stated that the backup camera displayed a distorted image. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11468501
Recall Date: Jun 9, 2022
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
Fan stopped working out of no where causing car to over heat happened multiple times even after being replaced. Airbag lights say airbag on passenger side is off even when someone is in the seat this happens alot. Back driver side turn signal will not work and everything has been changed and looked at by several mechanics. When driving it sometimes does not want to shift wants to just stay at one rpm and jerk
Corrective Action:
Fan stopped working out of no where causing car to over heat happened multiple times even after being replaced. Airbag lights say airbag on passenger side is off even when someone is in the seat this happens alot. Back driver side turn signal will not work and everything has been changed and looked at by several mechanics. When driving it sometimes does not want to shift wants to just stay at one rpm and jerk
Additional Notes:
Fan stopped working out of no where causing car to over heat happened multiple times even after being replaced. Airbag lights say airbag on passenger side is off even when someone is in the seat this happens alot. Back driver side turn signal will not work and everything has been changed and looked at by several mechanics. When driving it sometimes does not want to shift wants to just stay at one rpm and jerk
Mfg Campaign: 11467632
Recall Date: Jun 5, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2018 Ford Fiesta. The contact stated that while shifting gears after refueling the vehicle, the vehicle hesitated before returning to normal operation. The contact stated that the accelerator pedal sometimes had to be depressed multiple times before the vehicle accelerated properly. The vehicle also displayed several electrical shortages. The vehicle was taken to the dealer and diagnosed with a defective canister purge valve. The canister purge valve was replaced and several unknown repairs were performed; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
Corrective Action:
The contact owns a 2018 Ford Fiesta. The contact stated that while shifting gears after refueling the vehicle, the vehicle hesitated before returning to normal operation. The contact stated that the accelerator pedal sometimes had to be depressed multiple times before the vehicle accelerated properly. The vehicle also displayed several electrical shortages. The vehicle was taken to the dealer and diagnosed with a defective canister purge valve. The canister purge valve was replaced and several unknown repairs were performed; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
Additional Notes:
The contact owns a 2018 Ford Fiesta. The contact stated that while shifting gears after refueling the vehicle, the vehicle hesitated before returning to normal operation. The contact stated that the accelerator pedal sometimes had to be depressed multiple times before the vehicle accelerated properly. The vehicle also displayed several electrical shortages. The vehicle was taken to the dealer and diagnosed with a defective canister purge valve. The canister purge valve was replaced and several unknown repairs were performed; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
Mfg Campaign: 11466193
Recall Date: May 26, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Fiesta. The contact stated after refueling the vehicle, the vehicle would stall while at a complete stop. The contact would restart the vehicle and continue to drive. The contact stated that the failure had been reoccurring increasingly and had worsened. The contact stated that the vehicle would only start after several attempts and would only gain motive power after depressing the accelerator pedal several times. The check engine warning light was illuminated. The vehicle was taken to the dealer several times where it was diagnosed that the canister purge valve needed to be replaced. The canister purge valve was replaced three times. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 20,000. The VIN was invalid.
Corrective Action:
The contact owns a 2018 Ford Fiesta. The contact stated after refueling the vehicle, the vehicle would stall while at a complete stop. The contact would restart the vehicle and continue to drive. The contact stated that the failure had been reoccurring increasingly and had worsened. The contact stated that the vehicle would only start after several attempts and would only gain motive power after depressing the accelerator pedal several times. The check engine warning light was illuminated. The vehicle was taken to the dealer several times where it was diagnosed that the canister purge valve needed to be replaced. The canister purge valve was replaced three times. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 20,000. The VIN was invalid.
Additional Notes:
The contact owns a 2018 Ford Fiesta. The contact stated after refueling the vehicle, the vehicle would stall while at a complete stop. The contact would restart the vehicle and continue to drive. The contact stated that the failure had been reoccurring increasingly and had worsened. The contact stated that the vehicle would only start after several attempts and would only gain motive power after depressing the accelerator pedal several times. The check engine warning light was illuminated. The vehicle was taken to the dealer several times where it was diagnosed that the canister purge valve needed to be replaced. The canister purge valve was replaced three times. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 20,000. The VIN was invalid.
Mfg Campaign: 11465995
Recall Date: May 24, 2022
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Fiesta. The contact stated after refueling the vehicle, the vehicle would stall while at a complete stop. The contact would restart the vehicle and continue to drive. The contact stated that the failure had been reoccurring increasingly and had worsened. The contact stated that the vehicle would only start after several attempts and would only gain motive power after depressing the accelerator pedal several times. The check engine warning light was illuminated. The vehicle was taken to the dealer several times where it was diagnosed that the canister purge valve needed to be replaced. The canister purge valve was replaced three times. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 20,000. The VIN was invalid.
Corrective Action:
The contact owns a 2018 Ford Fiesta. The contact stated after refueling the vehicle, the vehicle would stall while at a complete stop. The contact would restart the vehicle and continue to drive. The contact stated that the failure had been reoccurring increasingly and had worsened. The contact stated that the vehicle would only start after several attempts and would only gain motive power after depressing the accelerator pedal several times. The check engine warning light was illuminated. The vehicle was taken to the dealer several times where it was diagnosed that the canister purge valve needed to be replaced. The canister purge valve was replaced three times. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 20,000. The VIN was invalid.
Additional Notes:
The contact owns a 2018 Ford Fiesta. The contact stated after refueling the vehicle, the vehicle would stall while at a complete stop. The contact would restart the vehicle and continue to drive. The contact stated that the failure had been reoccurring increasingly and had worsened. The contact stated that the vehicle would only start after several attempts and would only gain motive power after depressing the accelerator pedal several times. The check engine warning light was illuminated. The vehicle was taken to the dealer several times where it was diagnosed that the canister purge valve needed to be replaced. The canister purge valve was replaced three times. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 20,000. The VIN was invalid.
Mfg Campaign: 11465995
Recall Date: May 24, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Fiesta. The contact stated that while driving approximately 5 MPH, the vehicle suddenly stalled. The engine failure message was displayed. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.
Corrective Action:
The contact owns a 2018 Ford Fiesta. The contact stated that while driving approximately 5 MPH, the vehicle suddenly stalled. The engine failure message was displayed. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.
Additional Notes:
The contact owns a 2018 Ford Fiesta. The contact stated that while driving approximately 5 MPH, the vehicle suddenly stalled. The engine failure message was displayed. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.
Mfg Campaign: 11464823
Recall Date: May 16, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The component that failed was the clutch pedal assembly. The part is currently still installed in the vehicle. The clutch pedal randomly will stay full depressed, and requires manually reaching and grabbing the pedal to pull it out. The operator being distracted because they cant get the car into the correct gear and have to pull off the road to reset/pull the clutch pedal back into position. The component has not be inspected. There were no warning signs or symptoms before the failure happened.
Corrective Action:
The component that failed was the clutch pedal assembly. The part is currently still installed in the vehicle. The clutch pedal randomly will stay full depressed, and requires manually reaching and grabbing the pedal to pull it out. The operator being distracted because they cant get the car into the correct gear and have to pull off the road to reset/pull the clutch pedal back into position. The component has not be inspected. There were no warning signs or symptoms before the failure happened.
Additional Notes:
The component that failed was the clutch pedal assembly. The part is currently still installed in the vehicle. The clutch pedal randomly will stay full depressed, and requires manually reaching and grabbing the pedal to pull it out. The operator being distracted because they cant get the car into the correct gear and have to pull off the road to reset/pull the clutch pedal back into position. The component has not be inspected. There were no warning signs or symptoms before the failure happened.
Mfg Campaign: 11463360
Recall Date: May 4, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury