Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns 2018 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The message "Transmission Is Overheating" was displayed. Additionally, the contact stated that the vehicle had failed to reverse as intended. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure NHTSA Campaign Number: 18V845000(Power Train); however, the VIN was not included in the recall. The manufacturer was notified of the failure, but the contact was informed through a voicemail message that no assistance would be provided. The failure mileage was 99,500.
Corrective Action:
The contact owns 2018 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The message "Transmission Is Overheating" was displayed. Additionally, the contact stated that the vehicle had failed to reverse as intended. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure NHTSA Campaign Number: 18V845000(Power Train); however, the VIN was not included in the recall. The manufacturer was notified of the failure, but the contact was informed through a voicemail message that no assistance would be provided. The failure mileage was 99,500.
Additional Notes:
The contact owns 2018 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The message "Transmission Is Overheating" was displayed. Additionally, the contact stated that the vehicle had failed to reverse as intended. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure NHTSA Campaign Number: 18V845000(Power Train); however, the VIN was not included in the recall. The manufacturer was notified of the failure, but the contact was informed through a voicemail message that no assistance would be provided. The failure mileage was 99,500.
Mfg Campaign: 11677067
Recall Date: Jul 29, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have had problems with the clutch 3 times and had it repaired and it sounds like it is going again i have only 44,000 miles on my 2018 and this is ridiculous I love my ford but something has to be done. My warranty is over 7/2026.
Corrective Action:
I have had problems with the clutch 3 times and had it repaired and it sounds like it is going again i have only 44,000 miles on my 2018 and this is ridiculous I love my ford but something has to be done. My warranty is over 7/2026.
Additional Notes:
I have had problems with the clutch 3 times and had it repaired and it sounds like it is going again i have only 44,000 miles on my 2018 and this is ridiculous I love my ford but something has to be done. My warranty is over 7/2026.
Mfg Campaign: 11676572
Recall Date: Jul 28, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11674457
Recall Date: Jul 18, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle jerked abnormally. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local dealer, where the fuel line was replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the local dealer where it was diagnosed with clutch failure. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle jerked abnormally. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local dealer, where the fuel line was replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the local dealer where it was diagnosed with clutch failure. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle jerked abnormally. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local dealer, where the fuel line was replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the local dealer where it was diagnosed with clutch failure. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Mfg Campaign: 11674595
Recall Date: Jul 18, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My battery died in my car. I replaced the battery with a brand new battery and then I noticed transmission issues that were not present 1 day prior. My check engine light came on as well as a “transmission fault warning” message. My car would not drive over 10 mph in drive. My car would shift into reverse, but would not drive at all. Car would not shift into S gear. Dealer told me it was the TCM. And that I just missed the TCM warrant by 3 days. They replaced the TCM and now they’re telling me there are deeper issues with the transmission.
Corrective Action:
My battery died in my car. I replaced the battery with a brand new battery and then I noticed transmission issues that were not present 1 day prior. My check engine light came on as well as a “transmission fault warning” message. My car would not drive over 10 mph in drive. My car would shift into reverse, but would not drive at all. Car would not shift into S gear. Dealer told me it was the TCM. And that I just missed the TCM warrant by 3 days. They replaced the TCM and now they’re telling me there are deeper issues with the transmission.
Additional Notes:
My battery died in my car. I replaced the battery with a brand new battery and then I noticed transmission issues that were not present 1 day prior. My check engine light came on as well as a “transmission fault warning” message. My car would not drive over 10 mph in drive. My car would shift into reverse, but would not drive at all. Car would not shift into S gear. Dealer told me it was the TCM. And that I just missed the TCM warrant by 3 days. They replaced the TCM and now they’re telling me there are deeper issues with the transmission.
Mfg Campaign: 11673922
Recall Date: Jul 16, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's daughter owns a 2018 Ford Focus. The contact’s daughter received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact's daughter was fearful of driving the vehicle with the open recall. The contact stated that previously the vehicle experienced engine failure and the failure had occurred without warning. The contact stated that his daughter was traumatized and afraid of the failure reoccurring while driving. The manufacturer was made aware of the issue. The failure mileage was unavailable. VIN tool confirms parts not available.
Corrective Action:
The contact's daughter owns a 2018 Ford Focus. The contact’s daughter received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact's daughter was fearful of driving the vehicle with the open recall. The contact stated that previously the vehicle experienced engine failure and the failure had occurred without warning. The contact stated that his daughter was traumatized and afraid of the failure reoccurring while driving. The manufacturer was made aware of the issue. The failure mileage was unavailable. VIN tool confirms parts not available.
Additional Notes:
The contact's daughter owns a 2018 Ford Focus. The contact’s daughter received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact's daughter was fearful of driving the vehicle with the open recall. The contact stated that previously the vehicle experienced engine failure and the failure had occurred without warning. The contact stated that his daughter was traumatized and afraid of the failure reoccurring while driving. The manufacturer was made aware of the issue. The failure mileage was unavailable. VIN tool confirms parts not available.
Mfg Campaign: 11673707
Recall Date: Jul 15, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I was waiting to pull out of the parking lot after work making a left turn. When it was clear I accelerated but the car felt like it didn't want to turn, it just went straight, the wheel felt like it had locked up, it was super stiff. I almost hit parked cars and almost was hit by the oncoming traffic. I was able to stop before hitting the parked cars, put my emergency lights on, put the car in reverse and had to go incredible hulk mode on the steering wheel to turn it any kind of amount.. I managed to steer the car towards the curb and park. I was stuck on the side of the road for a bit looking up what it could be and I found that it was most likely the electronic power steering system going out. I also found that there was a recall on the 2018 Ford Focus already for that same issue NHTSA#15S18/15V340. I took it to the dealer and explained what happened, they looked at it and said it is the power steering and needs to be replaced but that it's not showing up as under recall for my VIN. I called Ford but they say my VIN is not effected as well. I don't understand how since the description in the recall is exactly what happened to me and the dealer is saying that is also the problem. The car is a 2018 and has 22k miles on it, used just for work commutes. It should not be having these issues. I have 3 payments left on this car and they now want $5k plus for repairs..
Corrective Action:
I was waiting to pull out of the parking lot after work making a left turn. When it was clear I accelerated but the car felt like it didn't want to turn, it just went straight, the wheel felt like it had locked up, it was super stiff. I almost hit parked cars and almost was hit by the oncoming traffic. I was able to stop before hitting the parked cars, put my emergency lights on, put the car in reverse and had to go incredible hulk mode on the steering wheel to turn it any kind of amount.. I managed to steer the car towards the curb and park. I was stuck on the side of the road for a bit looking up what it could be and I found that it was most likely the electronic power steering system going out. I also found that there was a recall on the 2018 Ford Focus already for that same issue NHTSA#15S18/15V340. I took it to the dealer and explained what happened, they looked at it and said it is the power steering and needs to be replaced but that it's not showing up as under recall for my VIN. I called Ford but they say my VIN is not effected as well. I don't understand how since the description in the recall is exactly what happened to me and the dealer is saying that is also the problem. The car is a 2018 and has 22k miles on it, used just for work commutes. It should not be having these issues. I have 3 payments left on this car and they now want $5k plus for repairs..
Additional Notes:
I was waiting to pull out of the parking lot after work making a left turn. When it was clear I accelerated but the car felt like it didn't want to turn, it just went straight, the wheel felt like it had locked up, it was super stiff. I almost hit parked cars and almost was hit by the oncoming traffic. I was able to stop before hitting the parked cars, put my emergency lights on, put the car in reverse and had to go incredible hulk mode on the steering wheel to turn it any kind of amount.. I managed to steer the car towards the curb and park. I was stuck on the side of the road for a bit looking up what it could be and I found that it was most likely the electronic power steering system going out. I also found that there was a recall on the 2018 Ford Focus already for that same issue NHTSA#15S18/15V340. I took it to the dealer and explained what happened, they looked at it and said it is the power steering and needs to be replaced but that it's not showing up as under recall for my VIN. I called Ford but they say my VIN is not effected as well. I don't understand how since the description in the recall is exactly what happened to me and the dealer is saying that is also the problem. The car is a 2018 and has 22k miles on it, used just for work commutes. It should not be having these issues. I have 3 payments left on this car and they now want $5k plus for repairs..
Mfg Campaign: 11673117
Recall Date: Jul 13, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Most recently, my transmission stopped working leaving my [XXX] daughter and I stranded at an airport, in congested traffic, right around a bend where traffic was exiting in Phoenix, Arizona. It was 111 degrees outside and we had to be towed by the airport contracted tow company to a little area where we could only stay for 20 minutes. They were originally going to tow us to the top of the parking garage, where the sun blazes down, but decided since I had my daughter with me that they would take us to a shaded area. I’m a [XXX], her father [XXX] and hasn’t been any help her entire life. I don’t have any family besides my sister which lives in California. I couldn’t afford a tow truck back to Kingman, AZ which is a which is a 3 1/2 hour drive. My car ended up starting and I was able to park in the parking garage so we got her flight moved back a couple of hours. Again, I was able to get the car started and it drove fine until it cut out about two hours from Phoenix in Wikieup Arizona where I stayed for 12 hours in my vehicle waiting for somebody to come and pick me up with a tow dolly. Now it’s at Anderson Ford in Kingman with an $8000 bill for a new transmission. This transmission issue is a known issue with many of the Ford focuses and I think that Ford needs to fix it and or give me a new vehicle because I’ve already had two new engines put in and I’m waiting on the third engine for the oil pump failure the first time the oil pump went out again. The first time the engine failed at 47,000 miles just outside of Wikiup Arizona, it was hot outside, I had two young girls with me and we were driving 65 mph up a hill in the car just lost power and we were stuck on the side of the road with no tow trucks even available for over 4 hours to come and help us. It was a mess. I included the repair invoices from both times the engine was replaced and then verbal communication between the dealership and I about the current transmission issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Corrective Action:
Most recently, my transmission stopped working leaving my [XXX] daughter and I stranded at an airport, in congested traffic, right around a bend where traffic was exiting in Phoenix, Arizona. It was 111 degrees outside and we had to be towed by the airport contracted tow company to a little area where we could only stay for 20 minutes. They were originally going to tow us to the top of the parking garage, where the sun blazes down, but decided since I had my daughter with me that they would take us to a shaded area. I’m a [XXX], her father [XXX] and hasn’t been any help her entire life. I don’t have any family besides my sister which lives in California. I couldn’t afford a tow truck back to Kingman, AZ which is a which is a 3 1/2 hour drive. My car ended up starting and I was able to park in the parking garage so we got her flight moved back a couple of hours. Again, I was able to get the car started and it drove fine until it cut out about two hours from Phoenix in Wikieup Arizona where I stayed for 12 hours in my vehicle waiting for somebody to come and pick me up with a tow dolly. Now it’s at Anderson Ford in Kingman with an $8000 bill for a new transmission. This transmission issue is a known issue with many of the Ford focuses and I think that Ford needs to fix it and or give me a new vehicle because I’ve already had two new engines put in and I’m waiting on the third engine for the oil pump failure the first time the oil pump went out again. The first time the engine failed at 47,000 miles just outside of Wikiup Arizona, it was hot outside, I had two young girls with me and we were driving 65 mph up a hill in the car just lost power and we were stuck on the side of the road with no tow trucks even available for over 4 hours to come and help us. It was a mess. I included the repair invoices from both times the engine was replaced and then verbal communication between the dealership and I about the current transmission issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Additional Notes:
Most recently, my transmission stopped working leaving my [XXX] daughter and I stranded at an airport, in congested traffic, right around a bend where traffic was exiting in Phoenix, Arizona. It was 111 degrees outside and we had to be towed by the airport contracted tow company to a little area where we could only stay for 20 minutes. They were originally going to tow us to the top of the parking garage, where the sun blazes down, but decided since I had my daughter with me that they would take us to a shaded area. I’m a [XXX], her father [XXX] and hasn’t been any help her entire life. I don’t have any family besides my sister which lives in California. I couldn’t afford a tow truck back to Kingman, AZ which is a which is a 3 1/2 hour drive. My car ended up starting and I was able to park in the parking garage so we got her flight moved back a couple of hours. Again, I was able to get the car started and it drove fine until it cut out about two hours from Phoenix in Wikieup Arizona where I stayed for 12 hours in my vehicle waiting for somebody to come and pick me up with a tow dolly. Now it’s at Anderson Ford in Kingman with an $8000 bill for a new transmission. This transmission issue is a known issue with many of the Ford focuses and I think that Ford needs to fix it and or give me a new vehicle because I’ve already had two new engines put in and I’m waiting on the third engine for the oil pump failure the first time the oil pump went out again. The first time the engine failed at 47,000 miles just outside of Wikiup Arizona, it was hot outside, I had two young girls with me and we were driving 65 mph up a hill in the car just lost power and we were stuck on the side of the road with no tow trucks even available for over 4 hours to come and help us. It was a mess. I included the repair invoices from both times the engine was replaced and then verbal communication between the dealership and I about the current transmission issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Mfg Campaign: 11673223
Recall Date: Jul 13, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine light is on for no reason and when the rpm’s spike and stutter when accelerating
Corrective Action:
Engine light is on for no reason and when the rpm’s spike and stutter when accelerating
Additional Notes:
Engine light is on for no reason and when the rpm’s spike and stutter when accelerating
Mfg Campaign: 11672268
Recall Date: Jul 9, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving 65 MPH, the transmission unexpectedly downshifted to a lower gear and the vehicle jerked abnormally. The transmission warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving 65 MPH, the transmission unexpectedly downshifted to a lower gear and the vehicle jerked abnormally. The transmission warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving 65 MPH, the transmission unexpectedly downshifted to a lower gear and the vehicle jerked abnormally. The transmission warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.
Mfg Campaign: 11672370
Recall Date: Jul 9, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have had the clutch replaced and after 5 months I'm having issues with it again. The Ford dealer that I purchased it from it saying that there is no issue and they cannot duplicate the problem that I am telling them is occurring.
Corrective Action:
I have had the clutch replaced and after 5 months I'm having issues with it again. The Ford dealer that I purchased it from it saying that there is no issue and they cannot duplicate the problem that I am telling them is occurring.
Additional Notes:
I have had the clutch replaced and after 5 months I'm having issues with it again. The Ford dealer that I purchased it from it saying that there is no issue and they cannot duplicate the problem that I am telling them is occurring.
Mfg Campaign: 11671794
Recall Date: Jul 7, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving the vehicle at 60 mph in traffic, all propulsion was lost and the car displayed "stop safely now." Fortunately, I had enough momentum to drift to the side of the road, but this was a very unsafe situation. The vehicle was towed to a dealership where they diagnosed the high voltage battery to have experienced a sudden failure. The vehicle has approximately 60k miles, and searching online indicates that this is a common problem at this mileage. The replacement batteries are jow only built to order, so the vehicle has now been out of service for over 2 months while waiting on a replacement battery.
Corrective Action:
While driving the vehicle at 60 mph in traffic, all propulsion was lost and the car displayed "stop safely now." Fortunately, I had enough momentum to drift to the side of the road, but this was a very unsafe situation. The vehicle was towed to a dealership where they diagnosed the high voltage battery to have experienced a sudden failure. The vehicle has approximately 60k miles, and searching online indicates that this is a common problem at this mileage. The replacement batteries are jow only built to order, so the vehicle has now been out of service for over 2 months while waiting on a replacement battery.
Additional Notes:
While driving the vehicle at 60 mph in traffic, all propulsion was lost and the car displayed "stop safely now." Fortunately, I had enough momentum to drift to the side of the road, but this was a very unsafe situation. The vehicle was towed to a dealership where they diagnosed the high voltage battery to have experienced a sudden failure. The vehicle has approximately 60k miles, and searching online indicates that this is a common problem at this mileage. The replacement batteries are jow only built to order, so the vehicle has now been out of service for over 2 months while waiting on a replacement battery.
Mfg Campaign: 11669053
Recall Date: Jun 24, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH, the engine overheated and the vehicle stalled. The contact stated that the engine was revving and the message to pull over was displayed. The contact turned on the hazard lights and waited for the engine to cool down. The contact stated that the vehicle was making an abnormal clunking noise. Additionally, the transmission was slipping, and the gears were sticking. The vehicle was taken to the local dealer, who confirmed there were no associated recalls on the VIN for the failures. The vehicle was diagnosed, and it was determined that the engine mount, transmission, canister, water pump, and axle needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic. The manufacturer was contacted and confirmed that the vehicle was out of warranty. The failure mileage was approximately 198,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH, the engine overheated and the vehicle stalled. The contact stated that the engine was revving and the message to pull over was displayed. The contact turned on the hazard lights and waited for the engine to cool down. The contact stated that the vehicle was making an abnormal clunking noise. Additionally, the transmission was slipping, and the gears were sticking. The vehicle was taken to the local dealer, who confirmed there were no associated recalls on the VIN for the failures. The vehicle was diagnosed, and it was determined that the engine mount, transmission, canister, water pump, and axle needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic. The manufacturer was contacted and confirmed that the vehicle was out of warranty. The failure mileage was approximately 198,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH, the engine overheated and the vehicle stalled. The contact stated that the engine was revving and the message to pull over was displayed. The contact turned on the hazard lights and waited for the engine to cool down. The contact stated that the vehicle was making an abnormal clunking noise. Additionally, the transmission was slipping, and the gears were sticking. The vehicle was taken to the local dealer, who confirmed there were no associated recalls on the VIN for the failures. The vehicle was diagnosed, and it was determined that the engine mount, transmission, canister, water pump, and axle needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic. The manufacturer was contacted and confirmed that the vehicle was out of warranty. The failure mileage was approximately 198,000.
Mfg Campaign: 11668555
Recall Date: Jun 23, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH, the engine overheated and the vehicle stalled. The contact stated that the engine was revving and the message to pull over was displayed. The contact turned on the hazard lights and waited for the engine to cool down. The contact stated that the vehicle was making an abnormal clunking noise. Additionally, the transmission was slipping, and the gears were sticking. The vehicle was taken to the local dealer, who confirmed there were no associated recalls on the VIN for the failures. The vehicle was diagnosed, and it was determined that the engine mount, transmission, canister, water pump, and axle needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic. The manufacturer was contacted and confirmed that the vehicle was out of warranty. The failure mileage was approximately 198,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH, the engine overheated and the vehicle stalled. The contact stated that the engine was revving and the message to pull over was displayed. The contact turned on the hazard lights and waited for the engine to cool down. The contact stated that the vehicle was making an abnormal clunking noise. Additionally, the transmission was slipping, and the gears were sticking. The vehicle was taken to the local dealer, who confirmed there were no associated recalls on the VIN for the failures. The vehicle was diagnosed, and it was determined that the engine mount, transmission, canister, water pump, and axle needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic. The manufacturer was contacted and confirmed that the vehicle was out of warranty. The failure mileage was approximately 198,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH, the engine overheated and the vehicle stalled. The contact stated that the engine was revving and the message to pull over was displayed. The contact turned on the hazard lights and waited for the engine to cool down. The contact stated that the vehicle was making an abnormal clunking noise. Additionally, the transmission was slipping, and the gears were sticking. The vehicle was taken to the local dealer, who confirmed there were no associated recalls on the VIN for the failures. The vehicle was diagnosed, and it was determined that the engine mount, transmission, canister, water pump, and axle needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic. The manufacturer was contacted and confirmed that the vehicle was out of warranty. The failure mileage was approximately 198,000.
Mfg Campaign: 11668555
Recall Date: Jun 23, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, and while driving at various speeds, messages that the brake fluid level was low, and to shift into park were displayed. The contact stated that other unknown messages were displayed. Additionally, the contact stated that upon turning off the vehicle, the instrument cluster and the infotainment system screen failed to turn off intermittently. The contact stated that the vehicle had also experienced abnormal battery drainage. The vehicle was taken to the dealer, where it was recommended to replace the negative (-) ground wiring cable. The vehicle was repaired; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed and determined that the TCM had failed, and the failure could be the cause of the battery drainage. The dealer determined that the TCM needed to be replaced and ordered the part. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, and a case was filed, but no assistance was provided. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, and while driving at various speeds, messages that the brake fluid level was low, and to shift into park were displayed. The contact stated that other unknown messages were displayed. Additionally, the contact stated that upon turning off the vehicle, the instrument cluster and the infotainment system screen failed to turn off intermittently. The contact stated that the vehicle had also experienced abnormal battery drainage. The vehicle was taken to the dealer, where it was recommended to replace the negative (-) ground wiring cable. The vehicle was repaired; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed and determined that the TCM had failed, and the failure could be the cause of the battery drainage. The dealer determined that the TCM needed to be replaced and ordered the part. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, and a case was filed, but no assistance was provided. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, and while driving at various speeds, messages that the brake fluid level was low, and to shift into park were displayed. The contact stated that other unknown messages were displayed. Additionally, the contact stated that upon turning off the vehicle, the instrument cluster and the infotainment system screen failed to turn off intermittently. The contact stated that the vehicle had also experienced abnormal battery drainage. The vehicle was taken to the dealer, where it was recommended to replace the negative (-) ground wiring cable. The vehicle was repaired; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed and determined that the TCM had failed, and the failure could be the cause of the battery drainage. The dealer determined that the TCM needed to be replaced and ordered the part. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, and a case was filed, but no assistance was provided. The failure mileage was approximately 106,000.
Mfg Campaign: 11666257
Recall Date: Jun 11, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, and while driving at various speeds, messages that the brake fluid level was low, and to shift into park were displayed. The contact stated that other unknown messages were displayed. Additionally, the contact stated that upon turning off the vehicle, the instrument cluster and the infotainment system screen failed to turn off intermittently. The contact stated that the vehicle had also experienced abnormal battery drainage. The vehicle was taken to the dealer, where it was recommended to replace the negative (-) ground wiring cable. The vehicle was repaired; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed and determined that the TCM had failed, and the failure could be the cause of the battery drainage. The dealer determined that the TCM needed to be replaced and ordered the part. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, and a case was filed, but no assistance was provided. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, and while driving at various speeds, messages that the brake fluid level was low, and to shift into park were displayed. The contact stated that other unknown messages were displayed. Additionally, the contact stated that upon turning off the vehicle, the instrument cluster and the infotainment system screen failed to turn off intermittently. The contact stated that the vehicle had also experienced abnormal battery drainage. The vehicle was taken to the dealer, where it was recommended to replace the negative (-) ground wiring cable. The vehicle was repaired; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed and determined that the TCM had failed, and the failure could be the cause of the battery drainage. The dealer determined that the TCM needed to be replaced and ordered the part. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, and a case was filed, but no assistance was provided. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, and while driving at various speeds, messages that the brake fluid level was low, and to shift into park were displayed. The contact stated that other unknown messages were displayed. Additionally, the contact stated that upon turning off the vehicle, the instrument cluster and the infotainment system screen failed to turn off intermittently. The contact stated that the vehicle had also experienced abnormal battery drainage. The vehicle was taken to the dealer, where it was recommended to replace the negative (-) ground wiring cable. The vehicle was repaired; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed and determined that the TCM had failed, and the failure could be the cause of the battery drainage. The dealer determined that the TCM needed to be replaced and ordered the part. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, and a case was filed, but no assistance was provided. The failure mileage was approximately 106,000.
Mfg Campaign: 11666257
Recall Date: Jun 11, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective transmission clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 96,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective transmission clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 96,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective transmission clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 96,000.
Mfg Campaign: 11664781
Recall Date: Jun 4, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to shift to reverse(R) as needed. The contact stated that the transmission warning light was illuminated. The contact stated that when the gear shifter was shifted to drive(D), the transmission downshifted unintendedly. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 134,225.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to shift to reverse(R) as needed. The contact stated that the transmission warning light was illuminated. The contact stated that when the gear shifter was shifted to drive(D), the transmission downshifted unintendedly. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 134,225.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to shift to reverse(R) as needed. The contact stated that the transmission warning light was illuminated. The contact stated that when the gear shifter was shifted to drive(D), the transmission downshifted unintendedly. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 134,225.
Mfg Campaign: 11664897
Recall Date: Jun 4, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at undisclosed speeds, the vehicle lost motive power and decelerated unintendedly. The check engine, oil, and engine failure warning lights were illuminated. The contact pulled over to the side of the road and restarted the vehicle. The vehicle was then towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired three times, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at undisclosed speeds, the vehicle lost motive power and decelerated unintendedly. The check engine, oil, and engine failure warning lights were illuminated. The contact pulled over to the side of the road and restarted the vehicle. The vehicle was then towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired three times, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at undisclosed speeds, the vehicle lost motive power and decelerated unintendedly. The check engine, oil, and engine failure warning lights were illuminated. The contact pulled over to the side of the road and restarted the vehicle. The vehicle was then towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired three times, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Mfg Campaign: 11664911
Recall Date: Jun 4, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Loss of engine oil pressure, possible engine damage, and/or seizure.
Corrective Action:
Loss of engine oil pressure, possible engine damage, and/or seizure.
Additional Notes:
Loss of engine oil pressure, possible engine damage, and/or seizure.
Mfg Campaign: 11663921
Recall Date: May 30, 2025
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury