Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S33
Recall Date: Jun 23, 2023
Consumer Complaints
188 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford Fusion. The contact stated that upon starting the vehicle, the contact noticed smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into the cylinder had caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 112, 000.
Corrective Action:
The contact owns a 2020 Ford Fusion. The contact stated that upon starting the vehicle, the contact noticed smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into the cylinder had caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 112, 000.
Additional Notes:
The contact owns a 2020 Ford Fusion. The contact stated that upon starting the vehicle, the contact noticed smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into the cylinder had caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 112, 000.
Mfg Campaign: 11677234
Recall Date: Jul 30, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The check engine light came on. The car was regularly losing coolant but none was leaking out. I topped it off but the coolant level lowered again. My mechanic suspects it is a problem with the Ecoboost engine where the coolant leaks into the cylinders. I know there is currently a class action lawsuit against for for Fusions from 2013-2019 addressing this problem.
Corrective Action:
The check engine light came on. The car was regularly losing coolant but none was leaking out. I topped it off but the coolant level lowered again. My mechanic suspects it is a problem with the Ecoboost engine where the coolant leaks into the cylinders. I know there is currently a class action lawsuit against for for Fusions from 2013-2019 addressing this problem.
Additional Notes:
The check engine light came on. The car was regularly losing coolant but none was leaking out. I topped it off but the coolant level lowered again. My mechanic suspects it is a problem with the Ecoboost engine where the coolant leaks into the cylinders. I know there is currently a class action lawsuit against for for Fusions from 2013-2019 addressing this problem.
Mfg Campaign: 11676543
Recall Date: Jul 28, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RANDOMLY 'SERVICE ADVANCE TRAC', 'PRE-COLLISION ASSIST NOT AVAILABLE', LANE ASSIST NOT AVAILABLE', POWER ASSIST STEERING NOT AVAILABLE', HILL ASSIST NOT AVAILABLE', WARNING LIGHTS APPEAR. WHEN THEY DO I COMPLETELY LOSE POWER STEERING. WHICH IS EXTREMELY DANGEROUS WHILE DRIVING. MOST THE TIME I CAN TURN OFF AND RESTART THE CAR AND IT GOES AWAY. HOWEVER, NOW IT HAS BECOME MORE FREQUENT AND HAS STARTED LOSING COMPLETE POWER OF THE CAR TURNING OFF WHILE DRIVING. I ALMOST DIED ON THE INTERSTATE. FORD DEALERSHIPS ONLY RECOMMENDATION WAS A NEW CIRCUIT BOARD THAT WAS LIKE $5K, MORE THAN THE CAR IS WORTH. THEY SAID IT WAS SOMETHING COMMON WITH THE FORD FUSIONS, THATS WHY THEY WERE QUIT BEING MADE. I RESEARCHED AND IT IS A COMMON ISSUE, BUT NO RECALLS HAVE BEEN MADE???!!???
Corrective Action:
RANDOMLY 'SERVICE ADVANCE TRAC', 'PRE-COLLISION ASSIST NOT AVAILABLE', LANE ASSIST NOT AVAILABLE', POWER ASSIST STEERING NOT AVAILABLE', HILL ASSIST NOT AVAILABLE', WARNING LIGHTS APPEAR. WHEN THEY DO I COMPLETELY LOSE POWER STEERING. WHICH IS EXTREMELY DANGEROUS WHILE DRIVING. MOST THE TIME I CAN TURN OFF AND RESTART THE CAR AND IT GOES AWAY. HOWEVER, NOW IT HAS BECOME MORE FREQUENT AND HAS STARTED LOSING COMPLETE POWER OF THE CAR TURNING OFF WHILE DRIVING. I ALMOST DIED ON THE INTERSTATE. FORD DEALERSHIPS ONLY RECOMMENDATION WAS A NEW CIRCUIT BOARD THAT WAS LIKE $5K, MORE THAN THE CAR IS WORTH. THEY SAID IT WAS SOMETHING COMMON WITH THE FORD FUSIONS, THATS WHY THEY WERE QUIT BEING MADE. I RESEARCHED AND IT IS A COMMON ISSUE, BUT NO RECALLS HAVE BEEN MADE???!!???
Additional Notes:
RANDOMLY 'SERVICE ADVANCE TRAC', 'PRE-COLLISION ASSIST NOT AVAILABLE', LANE ASSIST NOT AVAILABLE', POWER ASSIST STEERING NOT AVAILABLE', HILL ASSIST NOT AVAILABLE', WARNING LIGHTS APPEAR. WHEN THEY DO I COMPLETELY LOSE POWER STEERING. WHICH IS EXTREMELY DANGEROUS WHILE DRIVING. MOST THE TIME I CAN TURN OFF AND RESTART THE CAR AND IT GOES AWAY. HOWEVER, NOW IT HAS BECOME MORE FREQUENT AND HAS STARTED LOSING COMPLETE POWER OF THE CAR TURNING OFF WHILE DRIVING. I ALMOST DIED ON THE INTERSTATE. FORD DEALERSHIPS ONLY RECOMMENDATION WAS A NEW CIRCUIT BOARD THAT WAS LIKE $5K, MORE THAN THE CAR IS WORTH. THEY SAID IT WAS SOMETHING COMMON WITH THE FORD FUSIONS, THATS WHY THEY WERE QUIT BEING MADE. I RESEARCHED AND IT IS A COMMON ISSUE, BUT NO RECALLS HAVE BEEN MADE???!!???
Mfg Campaign: 11675920
Recall Date: Jul 24, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
RANDOMLY 'SERVICE ADVANCE TRAC', 'PRE-COLLISION ASSIST NOT AVAILABLE', LANE ASSIST NOT AVAILABLE', POWER ASSIST STEERING NOT AVAILABLE', HILL ASSIST NOT AVAILABLE', WARNING LIGHTS APPEAR. WHEN THEY DO I COMPLETELY LOSE POWER STEERING. WHICH IS EXTREMELY DANGEROUS WHILE DRIVING. MOST THE TIME I CAN TURN OFF AND RESTART THE CAR AND IT GOES AWAY. HOWEVER, NOW IT HAS BECOME MORE FREQUENT AND HAS STARTED LOSING COMPLETE POWER OF THE CAR TURNING OFF WHILE DRIVING. I ALMOST DIED ON THE INTERSTATE. FORD DEALERSHIPS ONLY RECOMMENDATION WAS A NEW CIRCUIT BOARD THAT WAS LIKE $5K, MORE THAN THE CAR IS WORTH. THEY SAID IT WAS SOMETHING COMMON WITH THE FORD FUSIONS, THATS WHY THEY WERE QUIT BEING MADE. I RESEARCHED AND IT IS A COMMON ISSUE, BUT NO RECALLS HAVE BEEN MADE???!!???
Corrective Action:
RANDOMLY 'SERVICE ADVANCE TRAC', 'PRE-COLLISION ASSIST NOT AVAILABLE', LANE ASSIST NOT AVAILABLE', POWER ASSIST STEERING NOT AVAILABLE', HILL ASSIST NOT AVAILABLE', WARNING LIGHTS APPEAR. WHEN THEY DO I COMPLETELY LOSE POWER STEERING. WHICH IS EXTREMELY DANGEROUS WHILE DRIVING. MOST THE TIME I CAN TURN OFF AND RESTART THE CAR AND IT GOES AWAY. HOWEVER, NOW IT HAS BECOME MORE FREQUENT AND HAS STARTED LOSING COMPLETE POWER OF THE CAR TURNING OFF WHILE DRIVING. I ALMOST DIED ON THE INTERSTATE. FORD DEALERSHIPS ONLY RECOMMENDATION WAS A NEW CIRCUIT BOARD THAT WAS LIKE $5K, MORE THAN THE CAR IS WORTH. THEY SAID IT WAS SOMETHING COMMON WITH THE FORD FUSIONS, THATS WHY THEY WERE QUIT BEING MADE. I RESEARCHED AND IT IS A COMMON ISSUE, BUT NO RECALLS HAVE BEEN MADE???!!???
Additional Notes:
RANDOMLY 'SERVICE ADVANCE TRAC', 'PRE-COLLISION ASSIST NOT AVAILABLE', LANE ASSIST NOT AVAILABLE', POWER ASSIST STEERING NOT AVAILABLE', HILL ASSIST NOT AVAILABLE', WARNING LIGHTS APPEAR. WHEN THEY DO I COMPLETELY LOSE POWER STEERING. WHICH IS EXTREMELY DANGEROUS WHILE DRIVING. MOST THE TIME I CAN TURN OFF AND RESTART THE CAR AND IT GOES AWAY. HOWEVER, NOW IT HAS BECOME MORE FREQUENT AND HAS STARTED LOSING COMPLETE POWER OF THE CAR TURNING OFF WHILE DRIVING. I ALMOST DIED ON THE INTERSTATE. FORD DEALERSHIPS ONLY RECOMMENDATION WAS A NEW CIRCUIT BOARD THAT WAS LIKE $5K, MORE THAN THE CAR IS WORTH. THEY SAID IT WAS SOMETHING COMMON WITH THE FORD FUSIONS, THATS WHY THEY WERE QUIT BEING MADE. I RESEARCHED AND IT IS A COMMON ISSUE, BUT NO RECALLS HAVE BEEN MADE???!!???
Mfg Campaign: 11675920
Recall Date: Jul 24, 2025
Ford Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
RANDOMLY 'SERVICE ADVANCE TRAC', 'PRE-COLLISION ASSIST NOT AVAILABLE', LANE ASSIST NOT AVAILABLE', POWER ASSIST STEERING NOT AVAILABLE', HILL ASSIST NOT AVAILABLE', WARNING LIGHTS APPEAR. WHEN THEY DO I COMPLETELY LOSE POWER STEERING. WHICH IS EXTREMELY DANGEROUS WHILE DRIVING. MOST THE TIME I CAN TURN OFF AND RESTART THE CAR AND IT GOES AWAY. HOWEVER, NOW IT HAS BECOME MORE FREQUENT AND HAS STARTED LOSING COMPLETE POWER OF THE CAR TURNING OFF WHILE DRIVING. I ALMOST DIED ON THE INTERSTATE. FORD DEALERSHIPS ONLY RECOMMENDATION WAS A NEW CIRCUIT BOARD THAT WAS LIKE $5K, MORE THAN THE CAR IS WORTH. THEY SAID IT WAS SOMETHING COMMON WITH THE FORD FUSIONS, THATS WHY THEY WERE QUIT BEING MADE. I RESEARCHED AND IT IS A COMMON ISSUE, BUT NO RECALLS HAVE BEEN MADE???!!???
Corrective Action:
RANDOMLY 'SERVICE ADVANCE TRAC', 'PRE-COLLISION ASSIST NOT AVAILABLE', LANE ASSIST NOT AVAILABLE', POWER ASSIST STEERING NOT AVAILABLE', HILL ASSIST NOT AVAILABLE', WARNING LIGHTS APPEAR. WHEN THEY DO I COMPLETELY LOSE POWER STEERING. WHICH IS EXTREMELY DANGEROUS WHILE DRIVING. MOST THE TIME I CAN TURN OFF AND RESTART THE CAR AND IT GOES AWAY. HOWEVER, NOW IT HAS BECOME MORE FREQUENT AND HAS STARTED LOSING COMPLETE POWER OF THE CAR TURNING OFF WHILE DRIVING. I ALMOST DIED ON THE INTERSTATE. FORD DEALERSHIPS ONLY RECOMMENDATION WAS A NEW CIRCUIT BOARD THAT WAS LIKE $5K, MORE THAN THE CAR IS WORTH. THEY SAID IT WAS SOMETHING COMMON WITH THE FORD FUSIONS, THATS WHY THEY WERE QUIT BEING MADE. I RESEARCHED AND IT IS A COMMON ISSUE, BUT NO RECALLS HAVE BEEN MADE???!!???
Additional Notes:
RANDOMLY 'SERVICE ADVANCE TRAC', 'PRE-COLLISION ASSIST NOT AVAILABLE', LANE ASSIST NOT AVAILABLE', POWER ASSIST STEERING NOT AVAILABLE', HILL ASSIST NOT AVAILABLE', WARNING LIGHTS APPEAR. WHEN THEY DO I COMPLETELY LOSE POWER STEERING. WHICH IS EXTREMELY DANGEROUS WHILE DRIVING. MOST THE TIME I CAN TURN OFF AND RESTART THE CAR AND IT GOES AWAY. HOWEVER, NOW IT HAS BECOME MORE FREQUENT AND HAS STARTED LOSING COMPLETE POWER OF THE CAR TURNING OFF WHILE DRIVING. I ALMOST DIED ON THE INTERSTATE. FORD DEALERSHIPS ONLY RECOMMENDATION WAS A NEW CIRCUIT BOARD THAT WAS LIKE $5K, MORE THAN THE CAR IS WORTH. THEY SAID IT WAS SOMETHING COMMON WITH THE FORD FUSIONS, THATS WHY THEY WERE QUIT BEING MADE. I RESEARCHED AND IT IS A COMMON ISSUE, BUT NO RECALLS HAVE BEEN MADE???!!???
Mfg Campaign: 11675920
Recall Date: Jul 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford Fusion. The contact stated while driving 25 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated there was an abnormal sound coming from the engine. The vehicle as taken to the dealer; however, no cause for the failure was found. The cam shaft sensor was replaced; however, the failure persisted. The contact stated that on another occasion, while driving 8 MPH, the engine seized. The message "See Manual" was displayed. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The vehicle was taken to several dealers and independent mechanics. The contact was recently informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 152,000.
Corrective Action:
The contact owns a 2020 Ford Fusion. The contact stated while driving 25 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated there was an abnormal sound coming from the engine. The vehicle as taken to the dealer; however, no cause for the failure was found. The cam shaft sensor was replaced; however, the failure persisted. The contact stated that on another occasion, while driving 8 MPH, the engine seized. The message "See Manual" was displayed. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The vehicle was taken to several dealers and independent mechanics. The contact was recently informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 152,000.
Additional Notes:
The contact owns a 2020 Ford Fusion. The contact stated while driving 25 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated there was an abnormal sound coming from the engine. The vehicle as taken to the dealer; however, no cause for the failure was found. The cam shaft sensor was replaced; however, the failure persisted. The contact stated that on another occasion, while driving 8 MPH, the engine seized. The message "See Manual" was displayed. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The vehicle was taken to several dealers and independent mechanics. The contact was recently informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 152,000.
Mfg Campaign: 11676035
Recall Date: Jul 24, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle Make/Model/Year: Ford Fusion, 20XX (replace with your year) Component Affected: Suspension – lower control arm bushing or mount Summary of the problem: I am reporting a recurring and well-known issue with the lower control arm bushings on Ford Fusion models from 2013 and newer. In my case, the bushing wore prematurely, causing a clunking or cranking noise when turning, especially at low speeds. The bushing or bolt appears to shift even when torqued properly. This problem has been acknowledged by many other owners as well. Safety risk: This affects the vehicle’s handling and stability. It can cause loose steering, misalignment, premature tire wear, and could result in suspension failure while driving. This poses a real safety concern, especially during cornering or evasive maneuvers. Repair history: This issue is so common that owners often have to replace the bushings or the full control arm multiple times. Even after replacement, the problem can come back, suggesting a design flaw. Community evidence: There are many online complaints and forum threads about the same issue in Ford Fusions from 2013–2020. This appears to be a widespread defect that has not been formally acknowledged by the manufacturer. Request for action: I’m asking NHTSA to investigate this recurring suspension issue and determine if a safety recall is warranted. This is a design defect that affects vehicle safety and should be addressed by Ford.
Corrective Action:
Vehicle Make/Model/Year: Ford Fusion, 20XX (replace with your year) Component Affected: Suspension – lower control arm bushing or mount Summary of the problem: I am reporting a recurring and well-known issue with the lower control arm bushings on Ford Fusion models from 2013 and newer. In my case, the bushing wore prematurely, causing a clunking or cranking noise when turning, especially at low speeds. The bushing or bolt appears to shift even when torqued properly. This problem has been acknowledged by many other owners as well. Safety risk: This affects the vehicle’s handling and stability. It can cause loose steering, misalignment, premature tire wear, and could result in suspension failure while driving. This poses a real safety concern, especially during cornering or evasive maneuvers. Repair history: This issue is so common that owners often have to replace the bushings or the full control arm multiple times. Even after replacement, the problem can come back, suggesting a design flaw. Community evidence: There are many online complaints and forum threads about the same issue in Ford Fusions from 2013–2020. This appears to be a widespread defect that has not been formally acknowledged by the manufacturer. Request for action: I’m asking NHTSA to investigate this recurring suspension issue and determine if a safety recall is warranted. This is a design defect that affects vehicle safety and should be addressed by Ford.
Additional Notes:
Vehicle Make/Model/Year: Ford Fusion, 20XX (replace with your year) Component Affected: Suspension – lower control arm bushing or mount Summary of the problem: I am reporting a recurring and well-known issue with the lower control arm bushings on Ford Fusion models from 2013 and newer. In my case, the bushing wore prematurely, causing a clunking or cranking noise when turning, especially at low speeds. The bushing or bolt appears to shift even when torqued properly. This problem has been acknowledged by many other owners as well. Safety risk: This affects the vehicle’s handling and stability. It can cause loose steering, misalignment, premature tire wear, and could result in suspension failure while driving. This poses a real safety concern, especially during cornering or evasive maneuvers. Repair history: This issue is so common that owners often have to replace the bushings or the full control arm multiple times. Even after replacement, the problem can come back, suggesting a design flaw. Community evidence: There are many online complaints and forum threads about the same issue in Ford Fusions from 2013–2020. This appears to be a widespread defect that has not been formally acknowledged by the manufacturer. Request for action: I’m asking NHTSA to investigate this recurring suspension issue and determine if a safety recall is warranted. This is a design defect that affects vehicle safety and should be addressed by Ford.
Mfg Campaign: 11675220
Recall Date: Jul 21, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Tire Pressure Monitor System Warning Action Now Issue Since 09-22-2024 The tire pressure monitoring system has detected one or more tires are significantly under-inflated. Suggested Actions: Check the tire pressure to ensure the tires are properly inflated. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge. See Inflating Your Tires in the Wheels and Tires chapter of your Owner's Guide. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
Corrective Action:
Tire Pressure Monitor System Warning Action Now Issue Since 09-22-2024 The tire pressure monitoring system has detected one or more tires are significantly under-inflated. Suggested Actions: Check the tire pressure to ensure the tires are properly inflated. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge. See Inflating Your Tires in the Wheels and Tires chapter of your Owner's Guide. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
Additional Notes:
Tire Pressure Monitor System Warning Action Now Issue Since 09-22-2024 The tire pressure monitoring system has detected one or more tires are significantly under-inflated. Suggested Actions: Check the tire pressure to ensure the tires are properly inflated. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge. See Inflating Your Tires in the Wheels and Tires chapter of your Owner's Guide. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
Mfg Campaign: 11674798
Recall Date: Jul 19, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Tire Pressure Monitor System Warning Action Now Issue Since 09-22-2024 The tire pressure monitoring system has detected one or more tires are significantly under-inflated. Suggested Actions: Check the tire pressure to ensure the tires are properly inflated. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge. See Inflating Your Tires in the Wheels and Tires chapter of your Owner's Guide. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
Corrective Action:
Tire Pressure Monitor System Warning Action Now Issue Since 09-22-2024 The tire pressure monitoring system has detected one or more tires are significantly under-inflated. Suggested Actions: Check the tire pressure to ensure the tires are properly inflated. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge. See Inflating Your Tires in the Wheels and Tires chapter of your Owner's Guide. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
Additional Notes:
Tire Pressure Monitor System Warning Action Now Issue Since 09-22-2024 The tire pressure monitoring system has detected one or more tires are significantly under-inflated. Suggested Actions: Check the tire pressure to ensure the tires are properly inflated. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge. See Inflating Your Tires in the Wheels and Tires chapter of your Owner's Guide. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
Mfg Campaign: 11674798
Recall Date: Jul 19, 2025
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Tire Pressure Monitor System Warning Action Now Issue Since 09-22-2024 The tire pressure monitoring system has detected one or more tires are significantly under-inflated. Suggested Actions: Check the tire pressure to ensure the tires are properly inflated. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge. See Inflating Your Tires in the Wheels and Tires chapter of your Owner's Guide. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
Corrective Action:
Tire Pressure Monitor System Warning Action Now Issue Since 09-22-2024 The tire pressure monitoring system has detected one or more tires are significantly under-inflated. Suggested Actions: Check the tire pressure to ensure the tires are properly inflated. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge. See Inflating Your Tires in the Wheels and Tires chapter of your Owner's Guide. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
Additional Notes:
Tire Pressure Monitor System Warning Action Now Issue Since 09-22-2024 The tire pressure monitoring system has detected one or more tires are significantly under-inflated. Suggested Actions: Check the tire pressure to ensure the tires are properly inflated. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge. See Inflating Your Tires in the Wheels and Tires chapter of your Owner's Guide. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
Mfg Campaign: 11674798
Recall Date: Jul 19, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The ball joint broke off while driving and the car only has 44,000 miles.
Corrective Action:
The ball joint broke off while driving and the car only has 44,000 miles.
Additional Notes:
The ball joint broke off while driving and the car only has 44,000 miles.
Mfg Campaign: 11673586
Recall Date: Jul 15, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hood latch, unable to open the hood latch of vehicle
Corrective Action:
Hood latch, unable to open the hood latch of vehicle
Additional Notes:
Hood latch, unable to open the hood latch of vehicle
Mfg Campaign: 11670833
Recall Date: Jul 2, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
since day number one this vehicle has had an issue of maintaining a charge even when you drive it regularly , if you don't start it the next day it needs a jump , agew days after purchase a new battery was installed and the problem persisted , this vehicle has the same issues as the other 2020 Ford Fusion models that have been recalled?? But unfortunately under the VIN there has been no recall when this vehicle suffers from the same issues the ones that have been recalled suffer from Just add it like the others please . The incident has happened every day since 2020 If you miss a day starting it the next day it needs a jump even in warm weather , and it's been driven .,Just doesn't hold a charge I assume , needs a jump There's a record on the Ford app of the numerous jumps for rhe vehicle
Corrective Action:
since day number one this vehicle has had an issue of maintaining a charge even when you drive it regularly , if you don't start it the next day it needs a jump , agew days after purchase a new battery was installed and the problem persisted , this vehicle has the same issues as the other 2020 Ford Fusion models that have been recalled?? But unfortunately under the VIN there has been no recall when this vehicle suffers from the same issues the ones that have been recalled suffer from Just add it like the others please . The incident has happened every day since 2020 If you miss a day starting it the next day it needs a jump even in warm weather , and it's been driven .,Just doesn't hold a charge I assume , needs a jump There's a record on the Ford app of the numerous jumps for rhe vehicle
Additional Notes:
since day number one this vehicle has had an issue of maintaining a charge even when you drive it regularly , if you don't start it the next day it needs a jump , agew days after purchase a new battery was installed and the problem persisted , this vehicle has the same issues as the other 2020 Ford Fusion models that have been recalled?? But unfortunately under the VIN there has been no recall when this vehicle suffers from the same issues the ones that have been recalled suffer from Just add it like the others please . The incident has happened every day since 2020 If you miss a day starting it the next day it needs a jump even in warm weather , and it's been driven .,Just doesn't hold a charge I assume , needs a jump There's a record on the Ford app of the numerous jumps for rhe vehicle
Mfg Campaign: 11669622
Recall Date: Jun 27, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The accelerator pedal broke off while merging into traffic resulting in the immediate loss of speed control.
Corrective Action:
The accelerator pedal broke off while merging into traffic resulting in the immediate loss of speed control.
Additional Notes:
The accelerator pedal broke off while merging into traffic resulting in the immediate loss of speed control.
Mfg Campaign: 11668125
Recall Date: Jun 20, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The flexplate in my 2020 Ford Fusion SE (1.5L EcoBoost engine) failed at just over 53,000 miles. The car began making loud knocking and rattling noises while driving, and it vibrated heavily at idle and during acceleration. This posed a serious safety concern, as we feared the car could stall or break down while on the road with our toddler in the backseat. We took it to an independent, certified repair shop where they diagnosed a broken transmission flexplate, which required immediate replacement. The repair cost nearly $3,000, and the shop confirmed it was not caused by driver error or normal wear-and-tear. The failure was premature and mechanical in nature. The mechanic informed us that this specific engine and flexplate design have been recalled before in other Ford models using the same 1.5L EcoBoost engine and parts. They suggested we contact Ford, as this appeared to be a known defect that should be covered under goodwill or extended warranty. We followed their advice and reached out to Ford directly, but Ford refused to offer any assistance — even though they are aware of these ongoing flexplate failures across similar vehicles. After researching, I discovered Ford has had multiple flexplate and powertrain-related recalls in other 1.5L and 1.6L EcoBoost engines in previous model years. I also found many online complaints from other Ford owners experiencing the same flexplate failures, often at similar mileage. Yet, this issue has not been acknowledged or recalled for the 2020 Ford Fusion SE. This is clearly a design or manufacturing flaw that should be investigated by the NHTSA. Flexplate failure puts lives at risk and results in major repair bills for consumers. Please investigate this ongoing issue before someone is seriously hurt.
Corrective Action:
The flexplate in my 2020 Ford Fusion SE (1.5L EcoBoost engine) failed at just over 53,000 miles. The car began making loud knocking and rattling noises while driving, and it vibrated heavily at idle and during acceleration. This posed a serious safety concern, as we feared the car could stall or break down while on the road with our toddler in the backseat. We took it to an independent, certified repair shop where they diagnosed a broken transmission flexplate, which required immediate replacement. The repair cost nearly $3,000, and the shop confirmed it was not caused by driver error or normal wear-and-tear. The failure was premature and mechanical in nature. The mechanic informed us that this specific engine and flexplate design have been recalled before in other Ford models using the same 1.5L EcoBoost engine and parts. They suggested we contact Ford, as this appeared to be a known defect that should be covered under goodwill or extended warranty. We followed their advice and reached out to Ford directly, but Ford refused to offer any assistance — even though they are aware of these ongoing flexplate failures across similar vehicles. After researching, I discovered Ford has had multiple flexplate and powertrain-related recalls in other 1.5L and 1.6L EcoBoost engines in previous model years. I also found many online complaints from other Ford owners experiencing the same flexplate failures, often at similar mileage. Yet, this issue has not been acknowledged or recalled for the 2020 Ford Fusion SE. This is clearly a design or manufacturing flaw that should be investigated by the NHTSA. Flexplate failure puts lives at risk and results in major repair bills for consumers. Please investigate this ongoing issue before someone is seriously hurt.
Additional Notes:
The flexplate in my 2020 Ford Fusion SE (1.5L EcoBoost engine) failed at just over 53,000 miles. The car began making loud knocking and rattling noises while driving, and it vibrated heavily at idle and during acceleration. This posed a serious safety concern, as we feared the car could stall or break down while on the road with our toddler in the backseat. We took it to an independent, certified repair shop where they diagnosed a broken transmission flexplate, which required immediate replacement. The repair cost nearly $3,000, and the shop confirmed it was not caused by driver error or normal wear-and-tear. The failure was premature and mechanical in nature. The mechanic informed us that this specific engine and flexplate design have been recalled before in other Ford models using the same 1.5L EcoBoost engine and parts. They suggested we contact Ford, as this appeared to be a known defect that should be covered under goodwill or extended warranty. We followed their advice and reached out to Ford directly, but Ford refused to offer any assistance — even though they are aware of these ongoing flexplate failures across similar vehicles. After researching, I discovered Ford has had multiple flexplate and powertrain-related recalls in other 1.5L and 1.6L EcoBoost engines in previous model years. I also found many online complaints from other Ford owners experiencing the same flexplate failures, often at similar mileage. Yet, this issue has not been acknowledged or recalled for the 2020 Ford Fusion SE. This is clearly a design or manufacturing flaw that should be investigated by the NHTSA. Flexplate failure puts lives at risk and results in major repair bills for consumers. Please investigate this ongoing issue before someone is seriously hurt.
Mfg Campaign: 11667817
Recall Date: Jun 18, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
At approximately 99,900 miles, my 2020 Ford Fusion began experiencing serious transmission issues, including rough shifting, hesitation, jerking, and difficulty accelerating, especially at low speeds or while merging onto highways. These symptoms created an unsafe driving situation, particularly in traffic and intersections. I took the vehicle to multiple repair shops to have the issue diagnosed. This process caused my mileage to go slightly over the 100,000-mile recall coverage limit for transmission repair assistance, but I have full documentation showing that the transmission problem clearly began while the vehicle was still under the limit. I later discovered that Ford had issued a recall or Customer Satisfaction Program (CSP) related to known transmission issues on this model. The CSP is 22N12, however, I never received any notice from Ford by mail, phone, or email about this recall or warranty extension. I was unaware it existed until after my car began to fail. Despite being under the recall threshold when the issue began, and having proof, Ford has so far refused to fully cover the cost of the repair, only offering partial assistance due to the slight overage in mileage. This is a serious safety defect. My vehicle hesitates or fails to shift properly at critical times, putting myself and others at risk of collision. I was not informed of the recall, and now I'm being financially penalized for Ford’s delay and lack of notification. I cannot afford this out-of-pocket expense, and I believe it is unfair and unreasonable to place this burden on consumers, especially when safety is involved. I respectfully request that NHTSA review this matter and urge Ford to take full financial responsibility for the recall repair. This defect is not due to misuse or wear-and-tear, but is acknowledged by Ford as a manufacturer issue I have an open case with Ford Corporate in which they have failed to get back to me about the issue. Case number ([XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Corrective Action:
At approximately 99,900 miles, my 2020 Ford Fusion began experiencing serious transmission issues, including rough shifting, hesitation, jerking, and difficulty accelerating, especially at low speeds or while merging onto highways. These symptoms created an unsafe driving situation, particularly in traffic and intersections. I took the vehicle to multiple repair shops to have the issue diagnosed. This process caused my mileage to go slightly over the 100,000-mile recall coverage limit for transmission repair assistance, but I have full documentation showing that the transmission problem clearly began while the vehicle was still under the limit. I later discovered that Ford had issued a recall or Customer Satisfaction Program (CSP) related to known transmission issues on this model. The CSP is 22N12, however, I never received any notice from Ford by mail, phone, or email about this recall or warranty extension. I was unaware it existed until after my car began to fail. Despite being under the recall threshold when the issue began, and having proof, Ford has so far refused to fully cover the cost of the repair, only offering partial assistance due to the slight overage in mileage. This is a serious safety defect. My vehicle hesitates or fails to shift properly at critical times, putting myself and others at risk of collision. I was not informed of the recall, and now I'm being financially penalized for Ford’s delay and lack of notification. I cannot afford this out-of-pocket expense, and I believe it is unfair and unreasonable to place this burden on consumers, especially when safety is involved. I respectfully request that NHTSA review this matter and urge Ford to take full financial responsibility for the recall repair. This defect is not due to misuse or wear-and-tear, but is acknowledged by Ford as a manufacturer issue I have an open case with Ford Corporate in which they have failed to get back to me about the issue. Case number ([XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Additional Notes:
At approximately 99,900 miles, my 2020 Ford Fusion began experiencing serious transmission issues, including rough shifting, hesitation, jerking, and difficulty accelerating, especially at low speeds or while merging onto highways. These symptoms created an unsafe driving situation, particularly in traffic and intersections. I took the vehicle to multiple repair shops to have the issue diagnosed. This process caused my mileage to go slightly over the 100,000-mile recall coverage limit for transmission repair assistance, but I have full documentation showing that the transmission problem clearly began while the vehicle was still under the limit. I later discovered that Ford had issued a recall or Customer Satisfaction Program (CSP) related to known transmission issues on this model. The CSP is 22N12, however, I never received any notice from Ford by mail, phone, or email about this recall or warranty extension. I was unaware it existed until after my car began to fail. Despite being under the recall threshold when the issue began, and having proof, Ford has so far refused to fully cover the cost of the repair, only offering partial assistance due to the slight overage in mileage. This is a serious safety defect. My vehicle hesitates or fails to shift properly at critical times, putting myself and others at risk of collision. I was not informed of the recall, and now I'm being financially penalized for Ford’s delay and lack of notification. I cannot afford this out-of-pocket expense, and I believe it is unfair and unreasonable to place this burden on consumers, especially when safety is involved. I respectfully request that NHTSA review this matter and urge Ford to take full financial responsibility for the recall repair. This defect is not due to misuse or wear-and-tear, but is acknowledged by Ford as a manufacturer issue I have an open case with Ford Corporate in which they have failed to get back to me about the issue. Case number ([XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Mfg Campaign: 11667067
Recall Date: Jun 16, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Ford Fusion. The contact stated that while making a turn in either left or right direction, the Traction Control warning light had displayed, and the vehicle had reduced speed independently. During failure, the contact lost control of the vehicle and crashed into a mailbox. During the crash, no injuries were reported. No police report was filed and the vehicle was driven home. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 81,000.
Corrective Action:
The contact owns a 2020 Ford Fusion. The contact stated that while making a turn in either left or right direction, the Traction Control warning light had displayed, and the vehicle had reduced speed independently. During failure, the contact lost control of the vehicle and crashed into a mailbox. During the crash, no injuries were reported. No police report was filed and the vehicle was driven home. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 81,000.
Additional Notes:
The contact owns a 2020 Ford Fusion. The contact stated that while making a turn in either left or right direction, the Traction Control warning light had displayed, and the vehicle had reduced speed independently. During failure, the contact lost control of the vehicle and crashed into a mailbox. During the crash, no injuries were reported. No police report was filed and the vehicle was driven home. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 81,000.
Mfg Campaign: 11666224
Recall Date: Jun 11, 2025
Ford Motor Company
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
The contact owns a 2020 Ford Fusion. The contact stated that while making a turn in either left or right direction, the Traction Control warning light had displayed, and the vehicle had reduced speed independently. During failure, the contact lost control of the vehicle and crashed into a mailbox. During the crash, no injuries were reported. No police report was filed and the vehicle was driven home. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 81,000.
Corrective Action:
The contact owns a 2020 Ford Fusion. The contact stated that while making a turn in either left or right direction, the Traction Control warning light had displayed, and the vehicle had reduced speed independently. During failure, the contact lost control of the vehicle and crashed into a mailbox. During the crash, no injuries were reported. No police report was filed and the vehicle was driven home. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 81,000.
Additional Notes:
The contact owns a 2020 Ford Fusion. The contact stated that while making a turn in either left or right direction, the Traction Control warning light had displayed, and the vehicle had reduced speed independently. During failure, the contact lost control of the vehicle and crashed into a mailbox. During the crash, no injuries were reported. No police report was filed and the vehicle was driven home. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 81,000.
Mfg Campaign: 11666224
Recall Date: Jun 11, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford Fusion. The contact stated that the vehicle was started, there was a large amount of white smoke coming from the exhaust pipe, with the engine sputtering. The vehicle as taken to an independent mechanic and was diagnosed with engine block failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 71,000.
Corrective Action:
The contact owns a 2020 Ford Fusion. The contact stated that the vehicle was started, there was a large amount of white smoke coming from the exhaust pipe, with the engine sputtering. The vehicle as taken to an independent mechanic and was diagnosed with engine block failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 71,000.
Additional Notes:
The contact owns a 2020 Ford Fusion. The contact stated that the vehicle was started, there was a large amount of white smoke coming from the exhaust pipe, with the engine sputtering. The vehicle as taken to an independent mechanic and was diagnosed with engine block failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 71,000.
Mfg Campaign: 11666086
Recall Date: Jun 10, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds or while the vehicle was idling, there was an abnormal clunking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the flex plate had fractured. The vehicle was repaired; however, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds or while the vehicle was idling, there was an abnormal clunking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the flex plate had fractured. The vehicle was repaired; however, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds or while the vehicle was idling, there was an abnormal clunking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the flex plate had fractured. The vehicle was repaired; however, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 25,000.
Mfg Campaign: 11665354
Recall Date: Jun 6, 2025
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Valencia, CA • 36 yrs
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