Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco and Ranger vehicles. The lug nuts on the driver's side wheels may have been improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S17
Recall Date: Apr 20, 2023
Consumer Complaints
16 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Ford Ranger. The contact stated while driving at an undisclosed speed, the vehicle inadvertently decelerated to 40 MPH, and the vehicle then shifted into 4WD-Low independently. As a result of the failure, the vehicle dramatically decelerated and skidded to a complete stop. The 4WD warning light was illuminated. The vehicle was taken to the dealer, who observed water damage to the fuse box which caused electrical failures. The contact was informed that the fuse box needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 10,000.
Corrective Action:
The contact owns a 2023 Ford Ranger. The contact stated while driving at an undisclosed speed, the vehicle inadvertently decelerated to 40 MPH, and the vehicle then shifted into 4WD-Low independently. As a result of the failure, the vehicle dramatically decelerated and skidded to a complete stop. The 4WD warning light was illuminated. The vehicle was taken to the dealer, who observed water damage to the fuse box which caused electrical failures. The contact was informed that the fuse box needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 10,000.
Additional Notes:
The contact owns a 2023 Ford Ranger. The contact stated while driving at an undisclosed speed, the vehicle inadvertently decelerated to 40 MPH, and the vehicle then shifted into 4WD-Low independently. As a result of the failure, the vehicle dramatically decelerated and skidded to a complete stop. The 4WD warning light was illuminated. The vehicle was taken to the dealer, who observed water damage to the fuse box which caused electrical failures. The contact was informed that the fuse box needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 10,000.
Mfg Campaign: 11651300
Recall Date: Mar 28, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
in normal drive mode the transmission downs shifts thru the gears and skips from 3 to 1. becuase of that skip it feels like you got rear ended by another car. if your not prepared for it you could let off the brakes which could cuase you to hit the person in front. in sport mode it downshifts thru all the 10 gears properly.
Corrective Action:
in normal drive mode the transmission downs shifts thru the gears and skips from 3 to 1. becuase of that skip it feels like you got rear ended by another car. if your not prepared for it you could let off the brakes which could cuase you to hit the person in front. in sport mode it downshifts thru all the 10 gears properly.
Additional Notes:
in normal drive mode the transmission downs shifts thru the gears and skips from 3 to 1. becuase of that skip it feels like you got rear ended by another car. if your not prepared for it you could let off the brakes which could cuase you to hit the person in front. in sport mode it downshifts thru all the 10 gears properly.
Mfg Campaign: 11638904
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission. Hesitates from a stop to highway speeds and hard downshift upon stopping…either controlled or emergency stop. Seems hard to find a gear. Indecisive acceleration. I took it back to Ford and they drove it and said they could not replicate my complaint. No one has inspected it except when I took it back to my dealership. No warning lamps or issues. There is a definite problem with the shifting and clunking of this transmission. It hesitates & makes a hard noise when stopping. I’m [XXX] and have always bought Fords. This one needs fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Transmission. Hesitates from a stop to highway speeds and hard downshift upon stopping…either controlled or emergency stop. Seems hard to find a gear. Indecisive acceleration. I took it back to Ford and they drove it and said they could not replicate my complaint. No one has inspected it except when I took it back to my dealership. No warning lamps or issues. There is a definite problem with the shifting and clunking of this transmission. It hesitates & makes a hard noise when stopping. I’m [XXX] and have always bought Fords. This one needs fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Transmission. Hesitates from a stop to highway speeds and hard downshift upon stopping…either controlled or emergency stop. Seems hard to find a gear. Indecisive acceleration. I took it back to Ford and they drove it and said they could not replicate my complaint. No one has inspected it except when I took it back to my dealership. No warning lamps or issues. There is a definite problem with the shifting and clunking of this transmission. It hesitates & makes a hard noise when stopping. I’m [XXX] and have always bought Fords. This one needs fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11594547
Recall Date: Jun 15, 2024
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG WARNING LIGHT HAS RECENTLY ILLUMINATED. INDEPENDENT MECHANIC SCAN TOOL READING ON 3/15/24 SHOWS THE FRONT PASSENGER AIRBAG TO HAVE COMPLETELY FAILED AND BECOME INOPERABLE. VEHICLE HAS NOT BEEN INVOLVED IN ANY IMPACTS OR COLLISIONS.
Corrective Action:
AIR BAG WARNING LIGHT HAS RECENTLY ILLUMINATED. INDEPENDENT MECHANIC SCAN TOOL READING ON 3/15/24 SHOWS THE FRONT PASSENGER AIRBAG TO HAVE COMPLETELY FAILED AND BECOME INOPERABLE. VEHICLE HAS NOT BEEN INVOLVED IN ANY IMPACTS OR COLLISIONS.
Additional Notes:
AIR BAG WARNING LIGHT HAS RECENTLY ILLUMINATED. INDEPENDENT MECHANIC SCAN TOOL READING ON 3/15/24 SHOWS THE FRONT PASSENGER AIRBAG TO HAVE COMPLETELY FAILED AND BECOME INOPERABLE. VEHICLE HAS NOT BEEN INVOLVED IN ANY IMPACTS OR COLLISIONS.
Mfg Campaign: 11577700
Recall Date: Mar 15, 2024
Ford Motor Company
Defect Description:
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Potential Consequences:
The contact owns a 2023 Ford Ranger. The contact stated that while the Lane Keep Assist system activated, the system failed to work properly. While the alarm was on, the steering wheel vibrated, and the vehicle remained in the lane. While using the assist option, the vehicle veered into the other lane. While the Lane Keep Assist system was positioned with the alarm and assist, the system was inoperable. The contact called the local dealer and was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 1,700.
Corrective Action:
The contact owns a 2023 Ford Ranger. The contact stated that while the Lane Keep Assist system activated, the system failed to work properly. While the alarm was on, the steering wheel vibrated, and the vehicle remained in the lane. While using the assist option, the vehicle veered into the other lane. While the Lane Keep Assist system was positioned with the alarm and assist, the system was inoperable. The contact called the local dealer and was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 1,700.
Additional Notes:
The contact owns a 2023 Ford Ranger. The contact stated that while the Lane Keep Assist system activated, the system failed to work properly. While the alarm was on, the steering wheel vibrated, and the vehicle remained in the lane. While using the assist option, the vehicle veered into the other lane. While the Lane Keep Assist system was positioned with the alarm and assist, the system was inoperable. The contact called the local dealer and was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 1,700.
Mfg Campaign: 11568744
Recall Date: Jan 30, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
engine revving up, could have engaged the vehicle to move quickly into traffic. the revving up lasted about 15 seconds.
Corrective Action:
engine revving up, could have engaged the vehicle to move quickly into traffic. the revving up lasted about 15 seconds.
Additional Notes:
engine revving up, could have engaged the vehicle to move quickly into traffic. the revving up lasted about 15 seconds.
Mfg Campaign: 11563426
Recall Date: Jan 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
It is automatic shut down. No power. No light. No door lock……I let it sit after few hours it starts working back. No idea what happen. There is very dangerous when traveling for long way in hot or cold weather.
Corrective Action:
It is automatic shut down. No power. No light. No door lock……I let it sit after few hours it starts working back. No idea what happen. There is very dangerous when traveling for long way in hot or cold weather.
Additional Notes:
It is automatic shut down. No power. No light. No door lock……I let it sit after few hours it starts working back. No idea what happen. There is very dangerous when traveling for long way in hot or cold weather.
Mfg Campaign: 11551677
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It is automatic shut down. No power. No light. No door lock……I let it sit after few hours it starts working back. No idea what happen. There is very dangerous when traveling for long way in hot or cold weather.
Corrective Action:
It is automatic shut down. No power. No light. No door lock……I let it sit after few hours it starts working back. No idea what happen. There is very dangerous when traveling for long way in hot or cold weather.
Additional Notes:
It is automatic shut down. No power. No light. No door lock……I let it sit after few hours it starts working back. No idea what happen. There is very dangerous when traveling for long way in hot or cold weather.
Mfg Campaign: 11551677
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
It is automatic shut down. No power. No light. No door lock……I let it sit after few hours it starts working back. No idea what happen. There is very dangerous when traveling for long way in hot or cold weather.
Corrective Action:
It is automatic shut down. No power. No light. No door lock……I let it sit after few hours it starts working back. No idea what happen. There is very dangerous when traveling for long way in hot or cold weather.
Additional Notes:
It is automatic shut down. No power. No light. No door lock……I let it sit after few hours it starts working back. No idea what happen. There is very dangerous when traveling for long way in hot or cold weather.
Mfg Campaign: 11551677
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owned a 2023 Ford Ranger. The contact stated that while driving at an undisclosed speed in tow mode, he heard an abnormal pop emanating from underneath the vehicle, prompting him to pull to the shoulder of the roadway. After a visual inspection, he observed an oil leak, smoke, and a fire near the transmission. Local emergency services were called, and they were able to extinguish the fire. A police and fire report was filed, but no injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,000.
Corrective Action:
The contact owned a 2023 Ford Ranger. The contact stated that while driving at an undisclosed speed in tow mode, he heard an abnormal pop emanating from underneath the vehicle, prompting him to pull to the shoulder of the roadway. After a visual inspection, he observed an oil leak, smoke, and a fire near the transmission. Local emergency services were called, and they were able to extinguish the fire. A police and fire report was filed, but no injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,000.
Additional Notes:
The contact owned a 2023 Ford Ranger. The contact stated that while driving at an undisclosed speed in tow mode, he heard an abnormal pop emanating from underneath the vehicle, prompting him to pull to the shoulder of the roadway. After a visual inspection, he observed an oil leak, smoke, and a fire near the transmission. Local emergency services were called, and they were able to extinguish the fire. A police and fire report was filed, but no injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,000.
Mfg Campaign: 11551701
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
On the right of the gas pedal there is plastic molding, the molding protrudes and causes your foot to catch when attempting to take your foot off the gas pedal, this can cause accidents or crashes that could be deadly, by not allowing your foot to reach the brake in a safe manner.
Corrective Action:
On the right of the gas pedal there is plastic molding, the molding protrudes and causes your foot to catch when attempting to take your foot off the gas pedal, this can cause accidents or crashes that could be deadly, by not allowing your foot to reach the brake in a safe manner.
Additional Notes:
On the right of the gas pedal there is plastic molding, the molding protrudes and causes your foot to catch when attempting to take your foot off the gas pedal, this can cause accidents or crashes that could be deadly, by not allowing your foot to reach the brake in a safe manner.
Mfg Campaign: 11548554
Recall Date: Oct 6, 2023
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2023 Ford Ranger. The contact stated while driving at an undisclosed speed, the front tires were rubbing while turning. The contact also stated that the front windshield was delaminating. The vehicle was taken to the dealer, where it was diagnosed with misaligned front tires and front windshield delamination. The contact was informed that the vehicle needed an alignment and the front windshield needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2023 Ford Ranger. The contact stated while driving at an undisclosed speed, the front tires were rubbing while turning. The contact also stated that the front windshield was delaminating. The vehicle was taken to the dealer, where it was diagnosed with misaligned front tires and front windshield delamination. The contact was informed that the vehicle needed an alignment and the front windshield needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2023 Ford Ranger. The contact stated while driving at an undisclosed speed, the front tires were rubbing while turning. The contact also stated that the front windshield was delaminating. The vehicle was taken to the dealer, where it was diagnosed with misaligned front tires and front windshield delamination. The contact was informed that the vehicle needed an alignment and the front windshield needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA. The failure mileage was approximately 10,000.
Mfg Campaign: 11543233
Recall Date: Sep 7, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2023 Ford Ranger. The contact stated while driving at an undisclosed speed, the front tires were rubbing while turning. The contact also stated that the front windshield was delaminating. The vehicle was taken to the dealer, where it was diagnosed with misaligned front tires and front windshield delamination. The contact was informed that the vehicle needed an alignment and the front windshield needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2023 Ford Ranger. The contact stated while driving at an undisclosed speed, the front tires were rubbing while turning. The contact also stated that the front windshield was delaminating. The vehicle was taken to the dealer, where it was diagnosed with misaligned front tires and front windshield delamination. The contact was informed that the vehicle needed an alignment and the front windshield needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2023 Ford Ranger. The contact stated while driving at an undisclosed speed, the front tires were rubbing while turning. The contact also stated that the front windshield was delaminating. The vehicle was taken to the dealer, where it was diagnosed with misaligned front tires and front windshield delamination. The contact was informed that the vehicle needed an alignment and the front windshield needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA. The failure mileage was approximately 10,000.
Mfg Campaign: 11543233
Recall Date: Sep 7, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
there is an air vent just above the brake pedal .when stepping on the brake my foot presses on that vent, it feels like the brake, until you realize the car is not stopping. took it to the dealer they cant do anything for it. I feel it could be a big issue for someone until the driver figures it out..thank you
Corrective Action:
there is an air vent just above the brake pedal .when stepping on the brake my foot presses on that vent, it feels like the brake, until you realize the car is not stopping. took it to the dealer they cant do anything for it. I feel it could be a big issue for someone until the driver figures it out..thank you
Additional Notes:
there is an air vent just above the brake pedal .when stepping on the brake my foot presses on that vent, it feels like the brake, until you realize the car is not stopping. took it to the dealer they cant do anything for it. I feel it could be a big issue for someone until the driver figures it out..thank you
Mfg Campaign: 11541584
Recall Date: Aug 30, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2023 Ford Ranger. The contact stated that while driving at 40 MPH, another vehicle cut them off, and caused the contact to swerve in order to avoid the vehicle this caused the contact to crash into an electric pole. The air bags did not deploy. The contact had a bruise on his legs and between neck and shoulder. No medical treatment was needed. The vehicle was towed from the scene. Police report had been filled. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
Corrective Action:
The contact owned a 2023 Ford Ranger. The contact stated that while driving at 40 MPH, another vehicle cut them off, and caused the contact to swerve in order to avoid the vehicle this caused the contact to crash into an electric pole. The air bags did not deploy. The contact had a bruise on his legs and between neck and shoulder. No medical treatment was needed. The vehicle was towed from the scene. Police report had been filled. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
Additional Notes:
The contact owned a 2023 Ford Ranger. The contact stated that while driving at 40 MPH, another vehicle cut them off, and caused the contact to swerve in order to avoid the vehicle this caused the contact to crash into an electric pole. The air bags did not deploy. The contact had a bruise on his legs and between neck and shoulder. No medical treatment was needed. The vehicle was towed from the scene. Police report had been filled. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
Mfg Campaign: 11541295
Recall Date: Aug 28, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2023 Ford Ranger. The contact stated that while depressing the brake pedal, the pedal would fade and extend to the floor. The vehicle was taken to the local dealer who bled the brake lines, but after retrieving the vehicle the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 1,640.
Corrective Action:
The contact owns a 2023 Ford Ranger. The contact stated that while depressing the brake pedal, the pedal would fade and extend to the floor. The vehicle was taken to the local dealer who bled the brake lines, but after retrieving the vehicle the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 1,640.
Additional Notes:
The contact owns a 2023 Ford Ranger. The contact stated that while depressing the brake pedal, the pedal would fade and extend to the floor. The vehicle was taken to the local dealer who bled the brake lines, but after retrieving the vehicle the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 1,640.
Mfg Campaign: 11532905
Recall Date: Jul 18, 2023
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