Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S29
Recall Date: Apr 26, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S24
Recall Date: May 24, 2021
Transitworks
Safety Issue:
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 22, 2019
Consumer Complaints
28 ComplaintsFord Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2018 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 24V294000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that two dealers were made aware of the issue and informed the contact that there were no technicians at the dealer capable of performing the recall repair. The contact was promised a call back once a technician was able to service the vehicle. The manufacturer was made aware of the issue and referred the contact back to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 24V294000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that two dealers were made aware of the issue and informed the contact that there were no technicians at the dealer capable of performing the recall repair. The contact was promised a call back once a technician was able to service the vehicle. The manufacturer was made aware of the issue and referred the contact back to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 24V294000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that two dealers were made aware of the issue and informed the contact that there were no technicians at the dealer capable of performing the recall repair. The contact was promised a call back once a technician was able to service the vehicle. The manufacturer was made aware of the issue and referred the contact back to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11655051
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS brakes are locked up and only release after a few seconds. I have replaced the driver front caliper and now the passenger front is locking. After a quick search online, I have found several cases of the ABS module malfunctioning on this vehicle requiring a new module and programming. The first time the driver side locked, there were no warning lights and when I arrived home, the rotor was glowing red. Could have caused a fire.
Corrective Action:
ABS brakes are locked up and only release after a few seconds. I have replaced the driver front caliper and now the passenger front is locking. After a quick search online, I have found several cases of the ABS module malfunctioning on this vehicle requiring a new module and programming. The first time the driver side locked, there were no warning lights and when I arrived home, the rotor was glowing red. Could have caused a fire.
Additional Notes:
ABS brakes are locked up and only release after a few seconds. I have replaced the driver front caliper and now the passenger front is locking. After a quick search online, I have found several cases of the ABS module malfunctioning on this vehicle requiring a new module and programming. The first time the driver side locked, there were no warning lights and when I arrived home, the rotor was glowing red. Could have caused a fire.
Mfg Campaign: 11639972
Recall Date: Jan 31, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Power steering failed without warning. Rack and pinion had to be replaced. You now have 5 complaints on this but still no investigation open. This is clearly a manufacturer defect. $2,700 to fix. Vehicle only had 65,000 miles on it when it failed.
Corrective Action:
Power steering failed without warning. Rack and pinion had to be replaced. You now have 5 complaints on this but still no investigation open. This is clearly a manufacturer defect. $2,700 to fix. Vehicle only had 65,000 miles on it when it failed.
Additional Notes:
Power steering failed without warning. Rack and pinion had to be replaced. You now have 5 complaints on this but still no investigation open. This is clearly a manufacturer defect. $2,700 to fix. Vehicle only had 65,000 miles on it when it failed.
Mfg Campaign: 11639976
Recall Date: Jan 31, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Driving at higher speeds when going to brake, the vehicle drops gears and slows agressively. It started to do this occasionally a couple of month ago, now it happens every other day.
Corrective Action:
Driving at higher speeds when going to brake, the vehicle drops gears and slows agressively. It started to do this occasionally a couple of month ago, now it happens every other day.
Additional Notes:
Driving at higher speeds when going to brake, the vehicle drops gears and slows agressively. It started to do this occasionally a couple of month ago, now it happens every other day.
Mfg Campaign: 11631955
Recall Date: Dec 21, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving at higher speeds when going to brake, the vehicle drops gears and slows agressively. It started to do this occasionally a couple of month ago, now it happens every other day.
Corrective Action:
Driving at higher speeds when going to brake, the vehicle drops gears and slows agressively. It started to do this occasionally a couple of month ago, now it happens every other day.
Additional Notes:
Driving at higher speeds when going to brake, the vehicle drops gears and slows agressively. It started to do this occasionally a couple of month ago, now it happens every other day.
Mfg Campaign: 11631955
Recall Date: Dec 21, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Transit Connect. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the traction and ABS warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The contact also stated that while the vehicle was parked, the contact became aware that transmission fluid was leaking from the transmission. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Ford Transit Connect. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the traction and ABS warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The contact also stated that while the vehicle was parked, the contact became aware that transmission fluid was leaking from the transmission. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Ford Transit Connect. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the traction and ABS warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The contact also stated that while the vehicle was parked, the contact became aware that transmission fluid was leaking from the transmission. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. The VIN was not available.
Mfg Campaign: 11606483
Recall Date: Aug 5, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ford Transit Connect. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the traction and ABS warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The contact also stated that while the vehicle was parked, the contact became aware that transmission fluid was leaking from the transmission. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Ford Transit Connect. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the traction and ABS warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The contact also stated that while the vehicle was parked, the contact became aware that transmission fluid was leaking from the transmission. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Ford Transit Connect. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the traction and ABS warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The contact also stated that while the vehicle was parked, the contact became aware that transmission fluid was leaking from the transmission. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. The VIN was not available.
Mfg Campaign: 11606483
Recall Date: Aug 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The transmission is having a shuddering issue, and looking online there on tons and tons of people having the same issue and stating it’s the torque converter and this is over many different years and variants of my vehicle… how is this not a recall yet?? People are having this issue right after purchase?
Corrective Action:
The transmission is having a shuddering issue, and looking online there on tons and tons of people having the same issue and stating it’s the torque converter and this is over many different years and variants of my vehicle… how is this not a recall yet?? People are having this issue right after purchase?
Additional Notes:
The transmission is having a shuddering issue, and looking online there on tons and tons of people having the same issue and stating it’s the torque converter and this is over many different years and variants of my vehicle… how is this not a recall yet?? People are having this issue right after purchase?
Mfg Campaign: 11582928
Recall Date: Apr 14, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The transmission is having a shuddering issue, and looking online there on tons and tons of people having the same issue and stating it’s the torque converter and this is over many different years and variants of my vehicle… how is this not a recall yet?? People are having this issue right after purchase?
Corrective Action:
The transmission is having a shuddering issue, and looking online there on tons and tons of people having the same issue and stating it’s the torque converter and this is over many different years and variants of my vehicle… how is this not a recall yet?? People are having this issue right after purchase?
Additional Notes:
The transmission is having a shuddering issue, and looking online there on tons and tons of people having the same issue and stating it’s the torque converter and this is over many different years and variants of my vehicle… how is this not a recall yet?? People are having this issue right after purchase?
Mfg Campaign: 11582928
Recall Date: Apr 14, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact's company owns a 2018 Ford Transit Connect. The contact stated that while an employee was driving at 30 MPH, the rear driver side sliding door unintendedly opened. The employee could not shut the door due to a defective latch. The contact stated that a zip tie was used to secure the door. The vehicle was not diagnosed or repaired. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.
Corrective Action:
The contact's company owns a 2018 Ford Transit Connect. The contact stated that while an employee was driving at 30 MPH, the rear driver side sliding door unintendedly opened. The employee could not shut the door due to a defective latch. The contact stated that a zip tie was used to secure the door. The vehicle was not diagnosed or repaired. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.
Additional Notes:
The contact's company owns a 2018 Ford Transit Connect. The contact stated that while an employee was driving at 30 MPH, the rear driver side sliding door unintendedly opened. The employee could not shut the door due to a defective latch. The contact stated that a zip tie was used to secure the door. The vehicle was not diagnosed or repaired. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.
Mfg Campaign: 11534789
Recall Date: Jul 27, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS light comes on as well as loss of traction control and hill assist. Steering is more difficult, and the speed ohmmeter will not work. This is the second time this has happen. First time mechanic replaced bad speed sensor on drivers' side front wheel and everything went back to normal it only had around 6K miles on it. Now it has around 7.5K on it and it has happen again. Have not taken it in for repair yet.
Corrective Action:
ABS light comes on as well as loss of traction control and hill assist. Steering is more difficult, and the speed ohmmeter will not work. This is the second time this has happen. First time mechanic replaced bad speed sensor on drivers' side front wheel and everything went back to normal it only had around 6K miles on it. Now it has around 7.5K on it and it has happen again. Have not taken it in for repair yet.
Additional Notes:
ABS light comes on as well as loss of traction control and hill assist. Steering is more difficult, and the speed ohmmeter will not work. This is the second time this has happen. First time mechanic replaced bad speed sensor on drivers' side front wheel and everything went back to normal it only had around 6K miles on it. Now it has around 7.5K on it and it has happen again. Have not taken it in for repair yet.
Mfg Campaign: 11529508
Recall Date: Jun 29, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS light comes on as well as loss of traction control and hill assist. Steering is more difficult, and the speed ohmmeter will not work. This is the second time this has happen. First time mechanic replaced bad speed sensor on drivers' side front wheel and everything went back to normal it only had around 6K miles on it. Now it has around 7.5K on it and it has happen again. Have not taken it in for repair yet.
Corrective Action:
ABS light comes on as well as loss of traction control and hill assist. Steering is more difficult, and the speed ohmmeter will not work. This is the second time this has happen. First time mechanic replaced bad speed sensor on drivers' side front wheel and everything went back to normal it only had around 6K miles on it. Now it has around 7.5K on it and it has happen again. Have not taken it in for repair yet.
Additional Notes:
ABS light comes on as well as loss of traction control and hill assist. Steering is more difficult, and the speed ohmmeter will not work. This is the second time this has happen. First time mechanic replaced bad speed sensor on drivers' side front wheel and everything went back to normal it only had around 6K miles on it. Now it has around 7.5K on it and it has happen again. Have not taken it in for repair yet.
Mfg Campaign: 11529508
Recall Date: Jun 29, 2023
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
hello - this is not a safety issue with my car. for the moment. inputting the VIN it states that there is only 1 row of seats (D/P). this is not accurate. there are 3 seat rows in my van. (front x2, middle x3 and rear seats x2) total of 7 seats. thus this should be corrected for my VIN. if or when i have a complaint about the safety of the seats, belts, head rests etc... it will make sense. i do not have a cargo van. it's a seven passenger seat van.
Corrective Action:
hello - this is not a safety issue with my car. for the moment. inputting the VIN it states that there is only 1 row of seats (D/P). this is not accurate. there are 3 seat rows in my van. (front x2, middle x3 and rear seats x2) total of 7 seats. thus this should be corrected for my VIN. if or when i have a complaint about the safety of the seats, belts, head rests etc... it will make sense. i do not have a cargo van. it's a seven passenger seat van.
Additional Notes:
hello - this is not a safety issue with my car. for the moment. inputting the VIN it states that there is only 1 row of seats (D/P). this is not accurate. there are 3 seat rows in my van. (front x2, middle x3 and rear seats x2) total of 7 seats. thus this should be corrected for my VIN. if or when i have a complaint about the safety of the seats, belts, head rests etc... it will make sense. i do not have a cargo van. it's a seven passenger seat van.
Mfg Campaign: 11523293
Recall Date: May 22, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
hello - this is not a safety issue with my car. for the moment. inputting the VIN it states that there is only 1 row of seats (D/P). this is not accurate. there are 3 seat rows in my van. (front x2, middle x3 and rear seats x2) total of 7 seats. thus this should be corrected for my VIN. if or when i have a complaint about the safety of the seats, belts, head rests etc... it will make sense. i do not have a cargo van. it's a seven passenger seat van.
Corrective Action:
hello - this is not a safety issue with my car. for the moment. inputting the VIN it states that there is only 1 row of seats (D/P). this is not accurate. there are 3 seat rows in my van. (front x2, middle x3 and rear seats x2) total of 7 seats. thus this should be corrected for my VIN. if or when i have a complaint about the safety of the seats, belts, head rests etc... it will make sense. i do not have a cargo van. it's a seven passenger seat van.
Additional Notes:
hello - this is not a safety issue with my car. for the moment. inputting the VIN it states that there is only 1 row of seats (D/P). this is not accurate. there are 3 seat rows in my van. (front x2, middle x3 and rear seats x2) total of 7 seats. thus this should be corrected for my VIN. if or when i have a complaint about the safety of the seats, belts, head rests etc... it will make sense. i do not have a cargo van. it's a seven passenger seat van.
Mfg Campaign: 11523293
Recall Date: May 22, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Steering system failed while driving put driver at risk of crash. The problem still exists. It appears that the power steering rack has failed for the second time and will need to be replaced. There was no warning prior to failure
Corrective Action:
Steering system failed while driving put driver at risk of crash. The problem still exists. It appears that the power steering rack has failed for the second time and will need to be replaced. There was no warning prior to failure
Additional Notes:
Steering system failed while driving put driver at risk of crash. The problem still exists. It appears that the power steering rack has failed for the second time and will need to be replaced. There was no warning prior to failure
Mfg Campaign: 11467730
Recall Date: Jun 6, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Power steering failed without warning while vehicle was being driven at highway speeds. Vehicle required replacement of power steering rack. This is the 4th time this has happened with my Ford Transit Connect vans
Corrective Action:
Power steering failed without warning while vehicle was being driven at highway speeds. Vehicle required replacement of power steering rack. This is the 4th time this has happened with my Ford Transit Connect vans
Additional Notes:
Power steering failed without warning while vehicle was being driven at highway speeds. Vehicle required replacement of power steering rack. This is the 4th time this has happened with my Ford Transit Connect vans
Mfg Campaign: 11467735
Recall Date: Jun 6, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Unexpected power steering failure while driving. Driver and surrounding vehicles at risk Ford Dealer has reproduced the problem but can't identify the cause There weren't any warning lamps or messages before failure I own two other Ford Transit Connect vans from 2018, each has had the same problem
Corrective Action:
Unexpected power steering failure while driving. Driver and surrounding vehicles at risk Ford Dealer has reproduced the problem but can't identify the cause There weren't any warning lamps or messages before failure I own two other Ford Transit Connect vans from 2018, each has had the same problem
Additional Notes:
Unexpected power steering failure while driving. Driver and surrounding vehicles at risk Ford Dealer has reproduced the problem but can't identify the cause There weren't any warning lamps or messages before failure I own two other Ford Transit Connect vans from 2018, each has had the same problem
Mfg Campaign: 11464032
Recall Date: May 10, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Power steering failure while driving Driver safety at risk as well as surrounding vehicles yes yes no warning lights, messages or other symptoms prior to failure
Corrective Action:
Power steering failure while driving Driver safety at risk as well as surrounding vehicles yes yes no warning lights, messages or other symptoms prior to failure
Additional Notes:
Power steering failure while driving Driver safety at risk as well as surrounding vehicles yes yes no warning lights, messages or other symptoms prior to failure
Mfg Campaign: 11464044
Recall Date: May 10, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle is less than 5 years old, 10 months out of warranty. The LOCKS stopped working. They made the noise, but no action. So, I thought the locks were still working. The dealership had no idea what the issue was - they've had my vehicle for almost a month trying to figure it out. So far they've changed the Body Control Module and are getting another part. Ford will do nothing even though Locks should be something always covered or at least for 5 years. No warnings. This put me at risk as I camp in the vehicle and didn't know it wasn't locking (because it made the noise like it was).
Corrective Action:
My vehicle is less than 5 years old, 10 months out of warranty. The LOCKS stopped working. They made the noise, but no action. So, I thought the locks were still working. The dealership had no idea what the issue was - they've had my vehicle for almost a month trying to figure it out. So far they've changed the Body Control Module and are getting another part. Ford will do nothing even though Locks should be something always covered or at least for 5 years. No warnings. This put me at risk as I camp in the vehicle and didn't know it wasn't locking (because it made the noise like it was).
Additional Notes:
My vehicle is less than 5 years old, 10 months out of warranty. The LOCKS stopped working. They made the noise, but no action. So, I thought the locks were still working. The dealership had no idea what the issue was - they've had my vehicle for almost a month trying to figure it out. So far they've changed the Body Control Module and are getting another part. Ford will do nothing even though Locks should be something always covered or at least for 5 years. No warnings. This put me at risk as I camp in the vehicle and didn't know it wasn't locking (because it made the noise like it was).
Mfg Campaign: 11463851
Recall Date: May 9, 2022
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I had been driving my car for a few minutes when I heard a loud pop and my rear window glass shattered. Covered in spider glass cracks and only held in place by the tint. No point of impact visible to show that it had been hit by an object. It was chilly, 43 F, and I had the heat/defrost on. Unfortunately, when arriving to work, I opened my sliding door look at the damage from the inside and doing so caused glass to fall out, so I have no picture of just the glass the way it was when it broke. A quick search shows this has happened to other vehicles including transit connects like mine, and caused by the heated glass.
Corrective Action:
I had been driving my car for a few minutes when I heard a loud pop and my rear window glass shattered. Covered in spider glass cracks and only held in place by the tint. No point of impact visible to show that it had been hit by an object. It was chilly, 43 F, and I had the heat/defrost on. Unfortunately, when arriving to work, I opened my sliding door look at the damage from the inside and doing so caused glass to fall out, so I have no picture of just the glass the way it was when it broke. A quick search shows this has happened to other vehicles including transit connects like mine, and caused by the heated glass.
Additional Notes:
I had been driving my car for a few minutes when I heard a loud pop and my rear window glass shattered. Covered in spider glass cracks and only held in place by the tint. No point of impact visible to show that it had been hit by an object. It was chilly, 43 F, and I had the heat/defrost on. Unfortunately, when arriving to work, I opened my sliding door look at the damage from the inside and doing so caused glass to fall out, so I have no picture of just the glass the way it was when it broke. A quick search shows this has happened to other vehicles including transit connects like mine, and caused by the heated glass.
Mfg Campaign: 11438866
Recall Date: Nov 1, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury