Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Ford Transit vehicles previously repaired under recall number 24V-102. Incorrect bolts may have been used to attach the rear axle shaft, which can lead to the rear wheel locking up or separating from the axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S67
Recall Date: Oct 25, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024 Transit vehicles. The front gross axle weight rating may be labeled incorrectly on the vehicle B-pillar label and the owner's manual label, which can result in an overloaded vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S53
Recall Date: Aug 23, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles. The steering column intermediate shaft may have been secured to the steering gear pinion shaft with an incorrect bolt, which can result in the separation of steering components and cause a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S48
Recall Date: Aug 9, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles equipped with a Transit Trail package. The electronic power assist steering (EPAS) ground eyelet joint may experience corrosion, which can result in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S46
Recall Date: Jul 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles equipped with the Transit Trail package. The tires may contact the front wheel arch liner and body flange, causing damage to the tires.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S21
Recall Date: Mar 22, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Ford Transit vehicles. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S05
Recall Date: Feb 9, 2024
Consumer Complaints
19 ComplaintsFord Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2024 Ford Transit. The contact stated that while driving at various speeds; an abnormal fuel odor would leak into the interior cabin, which caused health issues. In addition, the contact stated that while stopped around other vehicles in daily traffic, the exterior exhaust fumes would leak into the interior cabin of the vehicle. No warning lights illuminated. The contact sought medical attention for vomiting and severe dehydration due to a high carbon monoxide poisoning level of 2.6 as a non-smoker. Upon further inspection, the contact noticed a leak on the passenger side manifold and under the flexing coupling. The vehicle was taken to 3 separate dealers, where the vehicle was declined to be diagnosed. The vehicle was then towed to a local dealer, where it was diagnosed; however, no failures were identified. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2024 Ford Transit. The contact stated that while driving at various speeds; an abnormal fuel odor would leak into the interior cabin, which caused health issues. In addition, the contact stated that while stopped around other vehicles in daily traffic, the exterior exhaust fumes would leak into the interior cabin of the vehicle. No warning lights illuminated. The contact sought medical attention for vomiting and severe dehydration due to a high carbon monoxide poisoning level of 2.6 as a non-smoker. Upon further inspection, the contact noticed a leak on the passenger side manifold and under the flexing coupling. The vehicle was taken to 3 separate dealers, where the vehicle was declined to be diagnosed. The vehicle was then towed to a local dealer, where it was diagnosed; however, no failures were identified. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2024 Ford Transit. The contact stated that while driving at various speeds; an abnormal fuel odor would leak into the interior cabin, which caused health issues. In addition, the contact stated that while stopped around other vehicles in daily traffic, the exterior exhaust fumes would leak into the interior cabin of the vehicle. No warning lights illuminated. The contact sought medical attention for vomiting and severe dehydration due to a high carbon monoxide poisoning level of 2.6 as a non-smoker. Upon further inspection, the contact noticed a leak on the passenger side manifold and under the flexing coupling. The vehicle was taken to 3 separate dealers, where the vehicle was declined to be diagnosed. The vehicle was then towed to a local dealer, where it was diagnosed; however, no failures were identified. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
Mfg Campaign: 11675384
Recall Date: Jul 22, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Recall Action Soon Issue Since 07-18-2025 Rear camera screen software update For More Information
Corrective Action:
Recall Action Soon Issue Since 07-18-2025 Rear camera screen software update For More Information
Additional Notes:
Recall Action Soon Issue Since 07-18-2025 Rear camera screen software update For More Information
Mfg Campaign: 11674802
Recall Date: Jul 19, 2025
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
Recall Action Soon Issue Since 07-18-2025 Rear camera screen software update For More Information
Corrective Action:
Recall Action Soon Issue Since 07-18-2025 Rear camera screen software update For More Information
Additional Notes:
Recall Action Soon Issue Since 07-18-2025 Rear camera screen software update For More Information
Mfg Campaign: 11674802
Recall Date: Jul 19, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Recall Action Soon Issue Since 07-18-2025 Rear camera screen software update For More Information
Corrective Action:
Recall Action Soon Issue Since 07-18-2025 Rear camera screen software update For More Information
Additional Notes:
Recall Action Soon Issue Since 07-18-2025 Rear camera screen software update For More Information
Mfg Campaign: 11674802
Recall Date: Jul 19, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
We rented the Vehicle from ACE Rent A Car JFK location. The turn signals were not working. Hazards worked as normal. When inspected it is suspected an electrical issue with the cable connections caused them not to work. Google searches revealed similar issues on other car models.
Corrective Action:
We rented the Vehicle from ACE Rent A Car JFK location. The turn signals were not working. Hazards worked as normal. When inspected it is suspected an electrical issue with the cable connections caused them not to work. Google searches revealed similar issues on other car models.
Additional Notes:
We rented the Vehicle from ACE Rent A Car JFK location. The turn signals were not working. Hazards worked as normal. When inspected it is suspected an electrical issue with the cable connections caused them not to work. Google searches revealed similar issues on other car models.
Mfg Campaign: 11654535
Recall Date: Apr 14, 2025
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11649495
Recall Date: Mar 20, 2025
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2024 Ford Transit The contact received notification of NHTSA Campaign Numbers: 24V226000 (Tires) and 24V591000 (Steering) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 Ford Transit The contact received notification of NHTSA Campaign Numbers: 24V226000 (Tires) and 24V591000 (Steering) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 Ford Transit The contact received notification of NHTSA Campaign Numbers: 24V226000 (Tires) and 24V591000 (Steering) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11634829
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2024 Ford Transit The contact received notification of NHTSA Campaign Numbers: 24V226000 (Tires) and 24V591000 (Steering) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 Ford Transit The contact received notification of NHTSA Campaign Numbers: 24V226000 (Tires) and 24V591000 (Steering) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 Ford Transit The contact received notification of NHTSA Campaign Numbers: 24V226000 (Tires) and 24V591000 (Steering) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11634829
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Purchased this new vehicle from the dealer and while driving from the dealership to my business, I heard a loud bang and the vehicle caught fire.
Corrective Action:
Purchased this new vehicle from the dealer and while driving from the dealership to my business, I heard a loud bang and the vehicle caught fire.
Additional Notes:
Purchased this new vehicle from the dealer and while driving from the dealership to my business, I heard a loud bang and the vehicle caught fire.
Mfg Campaign: 11631096
Recall Date: Dec 16, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased this new vehicle from the dealer and while driving from the dealership to my business, I heard a loud bang and the vehicle caught fire.
Corrective Action:
Purchased this new vehicle from the dealer and while driving from the dealership to my business, I heard a loud bang and the vehicle caught fire.
Additional Notes:
Purchased this new vehicle from the dealer and while driving from the dealership to my business, I heard a loud bang and the vehicle caught fire.
Mfg Campaign: 11631096
Recall Date: Dec 16, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Upon startup center main touch screen black screened making all vehicle settings unavailable. No adjusting radio, climate, settings, parking assistance, etc. Only park that would come up on screen was back up camera view when in reverse but no line assistance.
Corrective Action:
Upon startup center main touch screen black screened making all vehicle settings unavailable. No adjusting radio, climate, settings, parking assistance, etc. Only park that would come up on screen was back up camera view when in reverse but no line assistance.
Additional Notes:
Upon startup center main touch screen black screened making all vehicle settings unavailable. No adjusting radio, climate, settings, parking assistance, etc. Only park that would come up on screen was back up camera view when in reverse but no line assistance.
Mfg Campaign: 11614383
Recall Date: Sep 13, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
sliding passenger doors have no child safety locks.
Corrective Action:
sliding passenger doors have no child safety locks.
Additional Notes:
sliding passenger doors have no child safety locks.
Mfg Campaign: 11604185
Recall Date: Jul 24, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Passenger sliding doors have no child safety locks
Corrective Action:
Passenger sliding doors have no child safety locks
Additional Notes:
Passenger sliding doors have no child safety locks
Mfg Campaign: 11604186
Recall Date: Jul 24, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Passenger sliding doors have no child safety locks
Corrective Action:
Passenger sliding doors have no child safety locks
Additional Notes:
Passenger sliding doors have no child safety locks
Mfg Campaign: 11604187
Recall Date: Jul 24, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Passenger sliding door has no child safety locks
Corrective Action:
Passenger sliding door has no child safety locks
Additional Notes:
Passenger sliding door has no child safety locks
Mfg Campaign: 11604189
Recall Date: Jul 24, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Ford is taking too long to remedy this recall. And also their inference that there may be smaller tires put on the vehicle materially changes the vehicle that I purchased. Based on information at Large It is believed that there are remedies that can be deployed without reducing the tire size. Many are awaiting their decisions so they can move forward with their vehicles.
Corrective Action:
Ford is taking too long to remedy this recall. And also their inference that there may be smaller tires put on the vehicle materially changes the vehicle that I purchased. Based on information at Large It is believed that there are remedies that can be deployed without reducing the tire size. Many are awaiting their decisions so they can move forward with their vehicles.
Additional Notes:
Ford is taking too long to remedy this recall. And also their inference that there may be smaller tires put on the vehicle materially changes the vehicle that I purchased. Based on information at Large It is believed that there are remedies that can be deployed without reducing the tire size. Many are awaiting their decisions so they can move forward with their vehicles.
Mfg Campaign: 11600975
Recall Date: Jul 10, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
We are now 3 months into Ford recall 24S21/24V226 for the Transit Trail. No communication has been received beyond the initial notice in March and no timeline has been given. As seen in forums online, many buyers, myself included, sit in the dark while our vans rot away on the dealers lot with no end in sight. Ford needs to at least give us a timeline so buyers can make an informed decision on proceeding to wait, or back out of their purchases (if possible).
Corrective Action:
We are now 3 months into Ford recall 24S21/24V226 for the Transit Trail. No communication has been received beyond the initial notice in March and no timeline has been given. As seen in forums online, many buyers, myself included, sit in the dark while our vans rot away on the dealers lot with no end in sight. Ford needs to at least give us a timeline so buyers can make an informed decision on proceeding to wait, or back out of their purchases (if possible).
Additional Notes:
We are now 3 months into Ford recall 24S21/24V226 for the Transit Trail. No communication has been received beyond the initial notice in March and no timeline has been given. As seen in forums online, many buyers, myself included, sit in the dark while our vans rot away on the dealers lot with no end in sight. Ford needs to at least give us a timeline so buyers can make an informed decision on proceeding to wait, or back out of their purchases (if possible).
Mfg Campaign: 11597370
Recall Date: Jun 28, 2024
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11589839
Recall Date: May 21, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ford has issued recall 24V226 for apparent tire rub on the Transit Trail package almost two months ago and has since given no information on timeline for this recall. This issue seems to be contingent on a "perfect storm" of variables and therefore seems to pose much less of a safety risk than stated. Many owners online report no tire rub even during aggressive offroad driving. Regardless, the agreed upon preventative fix is very well documented within the Transit community and has been performed by countless van owners in the past, myself included. This potential issue should have been blatant well before production started on these models, but now that we're here, it seems Ford is dragging their feet to publish what should be a very quick and straightforward fix which is holding up many already purchased vans from being released from dealerships. I worry that the low volume of Transit Trails means the resolution of this recall is seen as low priority and will drag on for months to come.
Corrective Action:
Ford has issued recall 24V226 for apparent tire rub on the Transit Trail package almost two months ago and has since given no information on timeline for this recall. This issue seems to be contingent on a "perfect storm" of variables and therefore seems to pose much less of a safety risk than stated. Many owners online report no tire rub even during aggressive offroad driving. Regardless, the agreed upon preventative fix is very well documented within the Transit community and has been performed by countless van owners in the past, myself included. This potential issue should have been blatant well before production started on these models, but now that we're here, it seems Ford is dragging their feet to publish what should be a very quick and straightforward fix which is holding up many already purchased vans from being released from dealerships. I worry that the low volume of Transit Trails means the resolution of this recall is seen as low priority and will drag on for months to come.
Additional Notes:
Ford has issued recall 24V226 for apparent tire rub on the Transit Trail package almost two months ago and has since given no information on timeline for this recall. This issue seems to be contingent on a "perfect storm" of variables and therefore seems to pose much less of a safety risk than stated. Many owners online report no tire rub even during aggressive offroad driving. Regardless, the agreed upon preventative fix is very well documented within the Transit community and has been performed by countless van owners in the past, myself included. This potential issue should have been blatant well before production started on these models, but now that we're here, it seems Ford is dragging their feet to publish what should be a very quick and straightforward fix which is holding up many already purchased vans from being released from dealerships. I worry that the low volume of Transit Trails means the resolution of this recall is seen as low priority and will drag on for months to come.
Mfg Campaign: 11589088
Recall Date: May 16, 2024
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