Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1786
Recall Date: Jun 4, 2024
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Coachmen Adrenaline, Apex, Catalina, Freedom Express, Spirit, East to West Alta, Della Terra, Silver Lake, Forest River Cedar Creek, Cherokee, Columbus, Flagstaff, Impression, Ozark, Rockwood, Sabre, Salem, Sandstorm, Shockwave, Stealth, Stealth Evo, Vengeance, Vibe, Wildwood, XLR Toyhauler, Palomino Puma, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Shasta Oasis, 2022 Coachmen Cross Trail, Prism, Forest River Aurora, Rainier, Wildcat, Work and Play, Prime Time Tracer, 2021-2023 Coachmen Leprechaun, and 2022-2023 Coachmen Freelander fifth wheel and travel trailer recreational vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1501
Recall Date: Apr 13, 2022
Consumer Complaints
11 ComplaintsForest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
On the first trip out, We had a tire blowout. There was no warning on the TPMS, and the tire tread peeled like a retread. It caused major damage to the rv slide out, and threw tire tread across the highway putting other motorists at risk. Forest River refused to cover any of the damage. The tire manufacturer covered less than 30% of the cost of a new tire. After the repairs, we made another trip. This time we had two more blowouts. This damaged the other side of the rv and also took out all of the brake wiring, leaving us with no brakes on the rv. One tire blew across the entire tire from side to side, the other peeled the tread like the first blowout. It also threw tire parts across the interstate. Once again there was no warning on the TPMS with either tire. We then replaced all four tires with US made Goodyear tires and repaired the rv again. The tire manufacturer says it is going to pay for partial reimbursement of the four tires. Forest River will not even acknowledge my emails to these incidents other than to ask for pictures. They no longer responded after that. No brakes, tire parts flying across the highways into other motorists and having to change tires along busy interstates are all safety concerns that Forest River refuses to address. The tires are Lionshead Ridgway Sport ST LH-001 size ST235/80R16. Since there were three incidents in total, I only put the date of the first one below. The others occured on 11/29/2022 at 50mph and 12/4/2022 at 65mph.
Corrective Action:
On the first trip out, We had a tire blowout. There was no warning on the TPMS, and the tire tread peeled like a retread. It caused major damage to the rv slide out, and threw tire tread across the highway putting other motorists at risk. Forest River refused to cover any of the damage. The tire manufacturer covered less than 30% of the cost of a new tire. After the repairs, we made another trip. This time we had two more blowouts. This damaged the other side of the rv and also took out all of the brake wiring, leaving us with no brakes on the rv. One tire blew across the entire tire from side to side, the other peeled the tread like the first blowout. It also threw tire parts across the interstate. Once again there was no warning on the TPMS with either tire. We then replaced all four tires with US made Goodyear tires and repaired the rv again. The tire manufacturer says it is going to pay for partial reimbursement of the four tires. Forest River will not even acknowledge my emails to these incidents other than to ask for pictures. They no longer responded after that. No brakes, tire parts flying across the highways into other motorists and having to change tires along busy interstates are all safety concerns that Forest River refuses to address. The tires are Lionshead Ridgway Sport ST LH-001 size ST235/80R16. Since there were three incidents in total, I only put the date of the first one below. The others occured on 11/29/2022 at 50mph and 12/4/2022 at 65mph.
Additional Notes:
On the first trip out, We had a tire blowout. There was no warning on the TPMS, and the tire tread peeled like a retread. It caused major damage to the rv slide out, and threw tire tread across the highway putting other motorists at risk. Forest River refused to cover any of the damage. The tire manufacturer covered less than 30% of the cost of a new tire. After the repairs, we made another trip. This time we had two more blowouts. This damaged the other side of the rv and also took out all of the brake wiring, leaving us with no brakes on the rv. One tire blew across the entire tire from side to side, the other peeled the tread like the first blowout. It also threw tire parts across the interstate. Once again there was no warning on the TPMS with either tire. We then replaced all four tires with US made Goodyear tires and repaired the rv again. The tire manufacturer says it is going to pay for partial reimbursement of the four tires. Forest River will not even acknowledge my emails to these incidents other than to ask for pictures. They no longer responded after that. No brakes, tire parts flying across the highways into other motorists and having to change tires along busy interstates are all safety concerns that Forest River refuses to address. The tires are Lionshead Ridgway Sport ST LH-001 size ST235/80R16. Since there were three incidents in total, I only put the date of the first one below. The others occured on 11/29/2022 at 50mph and 12/4/2022 at 65mph.
Mfg Campaign: 11498946
Recall Date: Dec 27, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2021 Forest River Cedar Creek. The contact stated that he noticed that the spare tire under the vehicle was missing. The contact stated that he replaced the spare tire however, the contact stated that while driving approximately 60 MPH, he noticed that the spare tire was shaking. Upon inspecting the vehicle, he noticed that the spare tire was loose and hanging, and the carrier winch was also loosened. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Forest River Cedar Creek. The contact stated that he noticed that the spare tire under the vehicle was missing. The contact stated that he replaced the spare tire however, the contact stated that while driving approximately 60 MPH, he noticed that the spare tire was shaking. Upon inspecting the vehicle, he noticed that the spare tire was loose and hanging, and the carrier winch was also loosened. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Forest River Cedar Creek. The contact stated that he noticed that the spare tire under the vehicle was missing. The contact stated that he replaced the spare tire however, the contact stated that while driving approximately 60 MPH, he noticed that the spare tire was shaking. Upon inspecting the vehicle, he noticed that the spare tire was loose and hanging, and the carrier winch was also loosened. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11491781
Recall Date: Nov 1, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The contact owns a 2021 Forest River Cedar Creek. The contact stated that he noticed that the spare tire under the vehicle was missing. The contact stated that he replaced the spare tire however, the contact stated that while driving approximately 60 MPH, he noticed that the spare tire was shaking. Upon inspecting the vehicle, he noticed that the spare tire was loose and hanging, and the carrier winch was also loosened. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Forest River Cedar Creek. The contact stated that he noticed that the spare tire under the vehicle was missing. The contact stated that he replaced the spare tire however, the contact stated that while driving approximately 60 MPH, he noticed that the spare tire was shaking. Upon inspecting the vehicle, he noticed that the spare tire was loose and hanging, and the carrier winch was also loosened. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Forest River Cedar Creek. The contact stated that he noticed that the spare tire under the vehicle was missing. The contact stated that he replaced the spare tire however, the contact stated that while driving approximately 60 MPH, he noticed that the spare tire was shaking. Upon inspecting the vehicle, he noticed that the spare tire was loose and hanging, and the carrier winch was also loosened. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11491781
Recall Date: Nov 1, 2022
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The automatic awning did not have proper backing plates installed, so the first time going out caused the awning to collapse completely against the full glass wall. The wire harness system was not the correct gauge wire, which posed a potential fire hazard. The fuse was pulled out because the motor to the faulty awning was overheating. The front entry (only) door for entering the RV and existing safely was not mounted correctly, so the owners (occupants) were locked inside during the daytime hours when the door expanded with sun/heat. The owner is disabled and was oftentimes locked inside. ALL within the warranty division and build team were aware of my disability; and did nothing to assist or mitigate the potential life-safety hazard. Forest River knew I was living in the coach for an extended period of time; and they knew I was unable to travel the rig. I/We were repeatedly told that the issues would be addressed, but they did little to nothing in assisting us by securing a qualified field team. I/We were forced to secure various RV vendors to assist, to no avail. I was forced to have it trailered into a facility; whereby the wiring issues continue and the Forest River warranty division forced me to pay the vendor over $4k for warranty items that they were supposed to cover. This rig had a poor build and Forest River refuses to take the necessary steps to cure the deficiencies. I am told by the repair shop that the wire harness became a "RECALL" item; which solidifies my concerns, as others were having the same issues. Forest River did not install backing boards for the awning that could have killed someone when it came crashing down (all caught on my Ring Doorbell), plus the array of photography taken to show the shoddy workmanship during the build. They need to be held to a higher standard or an unsuspecting customer (aka: victim) may be severely injured and/or killed. Cedar Creek Champagne 38EKS / Paid $113K / Disgraceful & Unsafe Products
Corrective Action:
The automatic awning did not have proper backing plates installed, so the first time going out caused the awning to collapse completely against the full glass wall. The wire harness system was not the correct gauge wire, which posed a potential fire hazard. The fuse was pulled out because the motor to the faulty awning was overheating. The front entry (only) door for entering the RV and existing safely was not mounted correctly, so the owners (occupants) were locked inside during the daytime hours when the door expanded with sun/heat. The owner is disabled and was oftentimes locked inside. ALL within the warranty division and build team were aware of my disability; and did nothing to assist or mitigate the potential life-safety hazard. Forest River knew I was living in the coach for an extended period of time; and they knew I was unable to travel the rig. I/We were repeatedly told that the issues would be addressed, but they did little to nothing in assisting us by securing a qualified field team. I/We were forced to secure various RV vendors to assist, to no avail. I was forced to have it trailered into a facility; whereby the wiring issues continue and the Forest River warranty division forced me to pay the vendor over $4k for warranty items that they were supposed to cover. This rig had a poor build and Forest River refuses to take the necessary steps to cure the deficiencies. I am told by the repair shop that the wire harness became a "RECALL" item; which solidifies my concerns, as others were having the same issues. Forest River did not install backing boards for the awning that could have killed someone when it came crashing down (all caught on my Ring Doorbell), plus the array of photography taken to show the shoddy workmanship during the build. They need to be held to a higher standard or an unsuspecting customer (aka: victim) may be severely injured and/or killed. Cedar Creek Champagne 38EKS / Paid $113K / Disgraceful & Unsafe Products
Additional Notes:
The automatic awning did not have proper backing plates installed, so the first time going out caused the awning to collapse completely against the full glass wall. The wire harness system was not the correct gauge wire, which posed a potential fire hazard. The fuse was pulled out because the motor to the faulty awning was overheating. The front entry (only) door for entering the RV and existing safely was not mounted correctly, so the owners (occupants) were locked inside during the daytime hours when the door expanded with sun/heat. The owner is disabled and was oftentimes locked inside. ALL within the warranty division and build team were aware of my disability; and did nothing to assist or mitigate the potential life-safety hazard. Forest River knew I was living in the coach for an extended period of time; and they knew I was unable to travel the rig. I/We were repeatedly told that the issues would be addressed, but they did little to nothing in assisting us by securing a qualified field team. I/We were forced to secure various RV vendors to assist, to no avail. I was forced to have it trailered into a facility; whereby the wiring issues continue and the Forest River warranty division forced me to pay the vendor over $4k for warranty items that they were supposed to cover. This rig had a poor build and Forest River refuses to take the necessary steps to cure the deficiencies. I am told by the repair shop that the wire harness became a "RECALL" item; which solidifies my concerns, as others were having the same issues. Forest River did not install backing boards for the awning that could have killed someone when it came crashing down (all caught on my Ring Doorbell), plus the array of photography taken to show the shoddy workmanship during the build. They need to be held to a higher standard or an unsuspecting customer (aka: victim) may be severely injured and/or killed. Cedar Creek Champagne 38EKS / Paid $113K / Disgraceful & Unsafe Products
Mfg Campaign: 11484655
Recall Date: Sep 15, 2022
Forest River, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The automatic awning did not have proper backing plates installed, so the first time going out caused the awning to collapse completely against the full glass wall. The wire harness system was not the correct gauge wire, which posed a potential fire hazard. The fuse was pulled out because the motor to the faulty awning was overheating. The front entry (only) door for entering the RV and existing safely was not mounted correctly, so the owners (occupants) were locked inside during the daytime hours when the door expanded with sun/heat. The owner is disabled and was oftentimes locked inside. ALL within the warranty division and build team were aware of my disability; and did nothing to assist or mitigate the potential life-safety hazard. Forest River knew I was living in the coach for an extended period of time; and they knew I was unable to travel the rig. I/We were repeatedly told that the issues would be addressed, but they did little to nothing in assisting us by securing a qualified field team. I/We were forced to secure various RV vendors to assist, to no avail. I was forced to have it trailered into a facility; whereby the wiring issues continue and the Forest River warranty division forced me to pay the vendor over $4k for warranty items that they were supposed to cover. This rig had a poor build and Forest River refuses to take the necessary steps to cure the deficiencies. I am told by the repair shop that the wire harness became a "RECALL" item; which solidifies my concerns, as others were having the same issues. Forest River did not install backing boards for the awning that could have killed someone when it came crashing down (all caught on my Ring Doorbell), plus the array of photography taken to show the shoddy workmanship during the build. They need to be held to a higher standard or an unsuspecting customer (aka: victim) may be severely injured and/or killed. Cedar Creek Champagne 38EKS / Paid $113K / Disgraceful & Unsafe Products
Corrective Action:
The automatic awning did not have proper backing plates installed, so the first time going out caused the awning to collapse completely against the full glass wall. The wire harness system was not the correct gauge wire, which posed a potential fire hazard. The fuse was pulled out because the motor to the faulty awning was overheating. The front entry (only) door for entering the RV and existing safely was not mounted correctly, so the owners (occupants) were locked inside during the daytime hours when the door expanded with sun/heat. The owner is disabled and was oftentimes locked inside. ALL within the warranty division and build team were aware of my disability; and did nothing to assist or mitigate the potential life-safety hazard. Forest River knew I was living in the coach for an extended period of time; and they knew I was unable to travel the rig. I/We were repeatedly told that the issues would be addressed, but they did little to nothing in assisting us by securing a qualified field team. I/We were forced to secure various RV vendors to assist, to no avail. I was forced to have it trailered into a facility; whereby the wiring issues continue and the Forest River warranty division forced me to pay the vendor over $4k for warranty items that they were supposed to cover. This rig had a poor build and Forest River refuses to take the necessary steps to cure the deficiencies. I am told by the repair shop that the wire harness became a "RECALL" item; which solidifies my concerns, as others were having the same issues. Forest River did not install backing boards for the awning that could have killed someone when it came crashing down (all caught on my Ring Doorbell), plus the array of photography taken to show the shoddy workmanship during the build. They need to be held to a higher standard or an unsuspecting customer (aka: victim) may be severely injured and/or killed. Cedar Creek Champagne 38EKS / Paid $113K / Disgraceful & Unsafe Products
Additional Notes:
The automatic awning did not have proper backing plates installed, so the first time going out caused the awning to collapse completely against the full glass wall. The wire harness system was not the correct gauge wire, which posed a potential fire hazard. The fuse was pulled out because the motor to the faulty awning was overheating. The front entry (only) door for entering the RV and existing safely was not mounted correctly, so the owners (occupants) were locked inside during the daytime hours when the door expanded with sun/heat. The owner is disabled and was oftentimes locked inside. ALL within the warranty division and build team were aware of my disability; and did nothing to assist or mitigate the potential life-safety hazard. Forest River knew I was living in the coach for an extended period of time; and they knew I was unable to travel the rig. I/We were repeatedly told that the issues would be addressed, but they did little to nothing in assisting us by securing a qualified field team. I/We were forced to secure various RV vendors to assist, to no avail. I was forced to have it trailered into a facility; whereby the wiring issues continue and the Forest River warranty division forced me to pay the vendor over $4k for warranty items that they were supposed to cover. This rig had a poor build and Forest River refuses to take the necessary steps to cure the deficiencies. I am told by the repair shop that the wire harness became a "RECALL" item; which solidifies my concerns, as others were having the same issues. Forest River did not install backing boards for the awning that could have killed someone when it came crashing down (all caught on my Ring Doorbell), plus the array of photography taken to show the shoddy workmanship during the build. They need to be held to a higher standard or an unsuspecting customer (aka: victim) may be severely injured and/or killed. Cedar Creek Champagne 38EKS / Paid $113K / Disgraceful & Unsafe Products
Mfg Campaign: 11484655
Recall Date: Sep 15, 2022
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
While towing our 5th wheel cross country on a trip in July 2020 our front hydraulic jack legs starting coming down several times while driving and contacted the road surface which could have possibly resulted in loss of control. Some how the hydraulic system was applying pressure by itself while towing .I first tried disconnecting electrical power to the hydraulic system and keeping the jack legs up with a 400 lb rated ratchet strap and the legs would still come down on its own with enough pressure to break the 400 lb rated strap. I was finally able to keep the leg secured up with 2 x 600 lb rated ratchet straps. While in Indiana we took our new 5th wheel to a Lippert componets service center and they replaced both front jacks and drained and replaced all the fluid under warranty. The service tech said this issue happened sometimes. Searching the internet it appears this a fairly common problem. This is a safety issue and Lippert should be responsible for coming up with a permanent solution.
Corrective Action:
While towing our 5th wheel cross country on a trip in July 2020 our front hydraulic jack legs starting coming down several times while driving and contacted the road surface which could have possibly resulted in loss of control. Some how the hydraulic system was applying pressure by itself while towing .I first tried disconnecting electrical power to the hydraulic system and keeping the jack legs up with a 400 lb rated ratchet strap and the legs would still come down on its own with enough pressure to break the 400 lb rated strap. I was finally able to keep the leg secured up with 2 x 600 lb rated ratchet straps. While in Indiana we took our new 5th wheel to a Lippert componets service center and they replaced both front jacks and drained and replaced all the fluid under warranty. The service tech said this issue happened sometimes. Searching the internet it appears this a fairly common problem. This is a safety issue and Lippert should be responsible for coming up with a permanent solution.
Additional Notes:
While towing our 5th wheel cross country on a trip in July 2020 our front hydraulic jack legs starting coming down several times while driving and contacted the road surface which could have possibly resulted in loss of control. Some how the hydraulic system was applying pressure by itself while towing .I first tried disconnecting electrical power to the hydraulic system and keeping the jack legs up with a 400 lb rated ratchet strap and the legs would still come down on its own with enough pressure to break the 400 lb rated strap. I was finally able to keep the leg secured up with 2 x 600 lb rated ratchet straps. While in Indiana we took our new 5th wheel to a Lippert componets service center and they replaced both front jacks and drained and replaced all the fluid under warranty. The service tech said this issue happened sometimes. Searching the internet it appears this a fairly common problem. This is a safety issue and Lippert should be responsible for coming up with a permanent solution.
Mfg Campaign: 11458311
Recall Date: Mar 25, 2022
Forest River, Inc.
Defect Description:
STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
Potential Consequences:
2021 CEDAR CREEK RV. CONSUMER WRITES IN REGARDS TO WARRANTY ISSUES. THE CONSUMER STATED UPON PICKUP OF THE VEHICLE AFTER PURCHASE, IT EXPERIENCED SOME WARRANTY ISSUES. THE VEHICLE WAS RETURNED TO THE OWNER SEVERAL MONTHS LATER. AFTER ANOTHER FOUR MONTHS THE CONSUMER WAS OFFERED AN IDENTICAL REPLACEMENT VEHICLE. THE DEALER DID NOT HONOR THE REPLACEMENT AND STATED THE VEHICLE HAD BEEN REPAIRED. THE DEALER RETURNED THE VEHICLE WITH BEDROOM SLIDE STILL UNREPAIRED. THE SLIDE NEARLY FELL OUT OF THE RV. THE CONSUMER STATED THERE WERE ISSUES WHEN ATTEMPTING TO LEVEL AND OPEN THE SLIDES AS THE POWER WOULD CONTINUOSLY SHUT DOWN THE CONTROL SCREEN. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THERE WAS AN ODOR THAT TURNED OUT TO BE BATTERY ACID. THE BATTERIES WERE SMOKING AND COULD BE SMELLED FROM 1000 YARDS AWAY. THE CONSUMER STATED THE DEALER WAS MAD AWARE OF THE FAILURE AND OFFERED TO BUY THE VEHICLE BACK IF, THE CONSUMER SIGNED WAIVER NOT TO REPORT THE INCIDENTS. THE CONSUMER REQUESTED THE VEHICLE BE BOUGHT BACK IN FULL.
Corrective Action:
2021 CEDAR CREEK RV. CONSUMER WRITES IN REGARDS TO WARRANTY ISSUES. THE CONSUMER STATED UPON PICKUP OF THE VEHICLE AFTER PURCHASE, IT EXPERIENCED SOME WARRANTY ISSUES. THE VEHICLE WAS RETURNED TO THE OWNER SEVERAL MONTHS LATER. AFTER ANOTHER FOUR MONTHS THE CONSUMER WAS OFFERED AN IDENTICAL REPLACEMENT VEHICLE. THE DEALER DID NOT HONOR THE REPLACEMENT AND STATED THE VEHICLE HAD BEEN REPAIRED. THE DEALER RETURNED THE VEHICLE WITH BEDROOM SLIDE STILL UNREPAIRED. THE SLIDE NEARLY FELL OUT OF THE RV. THE CONSUMER STATED THERE WERE ISSUES WHEN ATTEMPTING TO LEVEL AND OPEN THE SLIDES AS THE POWER WOULD CONTINUOSLY SHUT DOWN THE CONTROL SCREEN. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THERE WAS AN ODOR THAT TURNED OUT TO BE BATTERY ACID. THE BATTERIES WERE SMOKING AND COULD BE SMELLED FROM 1000 YARDS AWAY. THE CONSUMER STATED THE DEALER WAS MAD AWARE OF THE FAILURE AND OFFERED TO BUY THE VEHICLE BACK IF, THE CONSUMER SIGNED WAIVER NOT TO REPORT THE INCIDENTS. THE CONSUMER REQUESTED THE VEHICLE BE BOUGHT BACK IN FULL.
Additional Notes:
2021 CEDAR CREEK RV. CONSUMER WRITES IN REGARDS TO WARRANTY ISSUES. THE CONSUMER STATED UPON PICKUP OF THE VEHICLE AFTER PURCHASE, IT EXPERIENCED SOME WARRANTY ISSUES. THE VEHICLE WAS RETURNED TO THE OWNER SEVERAL MONTHS LATER. AFTER ANOTHER FOUR MONTHS THE CONSUMER WAS OFFERED AN IDENTICAL REPLACEMENT VEHICLE. THE DEALER DID NOT HONOR THE REPLACEMENT AND STATED THE VEHICLE HAD BEEN REPAIRED. THE DEALER RETURNED THE VEHICLE WITH BEDROOM SLIDE STILL UNREPAIRED. THE SLIDE NEARLY FELL OUT OF THE RV. THE CONSUMER STATED THERE WERE ISSUES WHEN ATTEMPTING TO LEVEL AND OPEN THE SLIDES AS THE POWER WOULD CONTINUOSLY SHUT DOWN THE CONTROL SCREEN. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THERE WAS AN ODOR THAT TURNED OUT TO BE BATTERY ACID. THE BATTERIES WERE SMOKING AND COULD BE SMELLED FROM 1000 YARDS AWAY. THE CONSUMER STATED THE DEALER WAS MAD AWARE OF THE FAILURE AND OFFERED TO BUY THE VEHICLE BACK IF, THE CONSUMER SIGNED WAIVER NOT TO REPORT THE INCIDENTS. THE CONSUMER REQUESTED THE VEHICLE BE BOUGHT BACK IN FULL.
Mfg Campaign: 11438865
Recall Date: Nov 1, 2021
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
2021 CEDAR CREEK RV. CONSUMER WRITES IN REGARDS TO WARRANTY ISSUES. THE CONSUMER STATED UPON PICKUP OF THE VEHICLE AFTER PURCHASE, IT EXPERIENCED SOME WARRANTY ISSUES. THE VEHICLE WAS RETURNED TO THE OWNER SEVERAL MONTHS LATER. AFTER ANOTHER FOUR MONTHS THE CONSUMER WAS OFFERED AN IDENTICAL REPLACEMENT VEHICLE. THE DEALER DID NOT HONOR THE REPLACEMENT AND STATED THE VEHICLE HAD BEEN REPAIRED. THE DEALER RETURNED THE VEHICLE WITH BEDROOM SLIDE STILL UNREPAIRED. THE SLIDE NEARLY FELL OUT OF THE RV. THE CONSUMER STATED THERE WERE ISSUES WHEN ATTEMPTING TO LEVEL AND OPEN THE SLIDES AS THE POWER WOULD CONTINUOSLY SHUT DOWN THE CONTROL SCREEN. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THERE WAS AN ODOR THAT TURNED OUT TO BE BATTERY ACID. THE BATTERIES WERE SMOKING AND COULD BE SMELLED FROM 1000 YARDS AWAY. THE CONSUMER STATED THE DEALER WAS MAD AWARE OF THE FAILURE AND OFFERED TO BUY THE VEHICLE BACK IF, THE CONSUMER SIGNED WAIVER NOT TO REPORT THE INCIDENTS. THE CONSUMER REQUESTED THE VEHICLE BE BOUGHT BACK IN FULL.
Corrective Action:
2021 CEDAR CREEK RV. CONSUMER WRITES IN REGARDS TO WARRANTY ISSUES. THE CONSUMER STATED UPON PICKUP OF THE VEHICLE AFTER PURCHASE, IT EXPERIENCED SOME WARRANTY ISSUES. THE VEHICLE WAS RETURNED TO THE OWNER SEVERAL MONTHS LATER. AFTER ANOTHER FOUR MONTHS THE CONSUMER WAS OFFERED AN IDENTICAL REPLACEMENT VEHICLE. THE DEALER DID NOT HONOR THE REPLACEMENT AND STATED THE VEHICLE HAD BEEN REPAIRED. THE DEALER RETURNED THE VEHICLE WITH BEDROOM SLIDE STILL UNREPAIRED. THE SLIDE NEARLY FELL OUT OF THE RV. THE CONSUMER STATED THERE WERE ISSUES WHEN ATTEMPTING TO LEVEL AND OPEN THE SLIDES AS THE POWER WOULD CONTINUOSLY SHUT DOWN THE CONTROL SCREEN. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THERE WAS AN ODOR THAT TURNED OUT TO BE BATTERY ACID. THE BATTERIES WERE SMOKING AND COULD BE SMELLED FROM 1000 YARDS AWAY. THE CONSUMER STATED THE DEALER WAS MAD AWARE OF THE FAILURE AND OFFERED TO BUY THE VEHICLE BACK IF, THE CONSUMER SIGNED WAIVER NOT TO REPORT THE INCIDENTS. THE CONSUMER REQUESTED THE VEHICLE BE BOUGHT BACK IN FULL.
Additional Notes:
2021 CEDAR CREEK RV. CONSUMER WRITES IN REGARDS TO WARRANTY ISSUES. THE CONSUMER STATED UPON PICKUP OF THE VEHICLE AFTER PURCHASE, IT EXPERIENCED SOME WARRANTY ISSUES. THE VEHICLE WAS RETURNED TO THE OWNER SEVERAL MONTHS LATER. AFTER ANOTHER FOUR MONTHS THE CONSUMER WAS OFFERED AN IDENTICAL REPLACEMENT VEHICLE. THE DEALER DID NOT HONOR THE REPLACEMENT AND STATED THE VEHICLE HAD BEEN REPAIRED. THE DEALER RETURNED THE VEHICLE WITH BEDROOM SLIDE STILL UNREPAIRED. THE SLIDE NEARLY FELL OUT OF THE RV. THE CONSUMER STATED THERE WERE ISSUES WHEN ATTEMPTING TO LEVEL AND OPEN THE SLIDES AS THE POWER WOULD CONTINUOSLY SHUT DOWN THE CONTROL SCREEN. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THERE WAS AN ODOR THAT TURNED OUT TO BE BATTERY ACID. THE BATTERIES WERE SMOKING AND COULD BE SMELLED FROM 1000 YARDS AWAY. THE CONSUMER STATED THE DEALER WAS MAD AWARE OF THE FAILURE AND OFFERED TO BUY THE VEHICLE BACK IF, THE CONSUMER SIGNED WAIVER NOT TO REPORT THE INCIDENTS. THE CONSUMER REQUESTED THE VEHICLE BE BOUGHT BACK IN FULL.
Mfg Campaign: 11438865
Recall Date: Nov 1, 2021
Forest River, Inc.
Defect Description:
EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
Potential Consequences:
2021 CEDAR CREEK RV. CONSUMER WRITES IN REGARDS TO WARRANTY ISSUES. THE CONSUMER STATED UPON PICKUP OF THE VEHICLE AFTER PURCHASE, IT EXPERIENCED SOME WARRANTY ISSUES. THE VEHICLE WAS RETURNED TO THE OWNER SEVERAL MONTHS LATER. AFTER ANOTHER FOUR MONTHS THE CONSUMER WAS OFFERED AN IDENTICAL REPLACEMENT VEHICLE. THE DEALER DID NOT HONOR THE REPLACEMENT AND STATED THE VEHICLE HAD BEEN REPAIRED. THE DEALER RETURNED THE VEHICLE WITH BEDROOM SLIDE STILL UNREPAIRED. THE SLIDE NEARLY FELL OUT OF THE RV. THE CONSUMER STATED THERE WERE ISSUES WHEN ATTEMPTING TO LEVEL AND OPEN THE SLIDES AS THE POWER WOULD CONTINUOSLY SHUT DOWN THE CONTROL SCREEN. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THERE WAS AN ODOR THAT TURNED OUT TO BE BATTERY ACID. THE BATTERIES WERE SMOKING AND COULD BE SMELLED FROM 1000 YARDS AWAY. THE CONSUMER STATED THE DEALER WAS MAD AWARE OF THE FAILURE AND OFFERED TO BUY THE VEHICLE BACK IF, THE CONSUMER SIGNED WAIVER NOT TO REPORT THE INCIDENTS. THE CONSUMER REQUESTED THE VEHICLE BE BOUGHT BACK IN FULL.
Corrective Action:
2021 CEDAR CREEK RV. CONSUMER WRITES IN REGARDS TO WARRANTY ISSUES. THE CONSUMER STATED UPON PICKUP OF THE VEHICLE AFTER PURCHASE, IT EXPERIENCED SOME WARRANTY ISSUES. THE VEHICLE WAS RETURNED TO THE OWNER SEVERAL MONTHS LATER. AFTER ANOTHER FOUR MONTHS THE CONSUMER WAS OFFERED AN IDENTICAL REPLACEMENT VEHICLE. THE DEALER DID NOT HONOR THE REPLACEMENT AND STATED THE VEHICLE HAD BEEN REPAIRED. THE DEALER RETURNED THE VEHICLE WITH BEDROOM SLIDE STILL UNREPAIRED. THE SLIDE NEARLY FELL OUT OF THE RV. THE CONSUMER STATED THERE WERE ISSUES WHEN ATTEMPTING TO LEVEL AND OPEN THE SLIDES AS THE POWER WOULD CONTINUOSLY SHUT DOWN THE CONTROL SCREEN. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THERE WAS AN ODOR THAT TURNED OUT TO BE BATTERY ACID. THE BATTERIES WERE SMOKING AND COULD BE SMELLED FROM 1000 YARDS AWAY. THE CONSUMER STATED THE DEALER WAS MAD AWARE OF THE FAILURE AND OFFERED TO BUY THE VEHICLE BACK IF, THE CONSUMER SIGNED WAIVER NOT TO REPORT THE INCIDENTS. THE CONSUMER REQUESTED THE VEHICLE BE BOUGHT BACK IN FULL.
Additional Notes:
2021 CEDAR CREEK RV. CONSUMER WRITES IN REGARDS TO WARRANTY ISSUES. THE CONSUMER STATED UPON PICKUP OF THE VEHICLE AFTER PURCHASE, IT EXPERIENCED SOME WARRANTY ISSUES. THE VEHICLE WAS RETURNED TO THE OWNER SEVERAL MONTHS LATER. AFTER ANOTHER FOUR MONTHS THE CONSUMER WAS OFFERED AN IDENTICAL REPLACEMENT VEHICLE. THE DEALER DID NOT HONOR THE REPLACEMENT AND STATED THE VEHICLE HAD BEEN REPAIRED. THE DEALER RETURNED THE VEHICLE WITH BEDROOM SLIDE STILL UNREPAIRED. THE SLIDE NEARLY FELL OUT OF THE RV. THE CONSUMER STATED THERE WERE ISSUES WHEN ATTEMPTING TO LEVEL AND OPEN THE SLIDES AS THE POWER WOULD CONTINUOSLY SHUT DOWN THE CONTROL SCREEN. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THERE WAS AN ODOR THAT TURNED OUT TO BE BATTERY ACID. THE BATTERIES WERE SMOKING AND COULD BE SMELLED FROM 1000 YARDS AWAY. THE CONSUMER STATED THE DEALER WAS MAD AWARE OF THE FAILURE AND OFFERED TO BUY THE VEHICLE BACK IF, THE CONSUMER SIGNED WAIVER NOT TO REPORT THE INCIDENTS. THE CONSUMER REQUESTED THE VEHICLE BE BOUGHT BACK IN FULL.
Mfg Campaign: 11438865
Recall Date: Nov 1, 2021
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WE PURCHASED OUR BRAND NEW FIFTH WHEEL FROM A DEALER AND PULLED IT ACROSS THE STREET TO A CAMPGROUND FOR A FEW DAYS. ON THE DRIVE HOME WE PULLED OFF INTO A GAS STATION WITH A VERY SLIGHT INCLINE. THE BACK END OF THE CEDAR CREEK 35LFT IS SO LOW THAT IT SCRAPPED THE PAVEMENT AS WE PULLED IN AND DAMAGED THE BACK WALL AS WELL AS ALL THE BRAKE WIRING. DO TO THIS DESIGN FLAW, WE'RE UNABLE TO TAKE OUR RV ANYWHERE IN FEAR OF DAMAGING IT AGAIN. *TR
Corrective Action:
WE PURCHASED OUR BRAND NEW FIFTH WHEEL FROM A DEALER AND PULLED IT ACROSS THE STREET TO A CAMPGROUND FOR A FEW DAYS. ON THE DRIVE HOME WE PULLED OFF INTO A GAS STATION WITH A VERY SLIGHT INCLINE. THE BACK END OF THE CEDAR CREEK 35LFT IS SO LOW THAT IT SCRAPPED THE PAVEMENT AS WE PULLED IN AND DAMAGED THE BACK WALL AS WELL AS ALL THE BRAKE WIRING. DO TO THIS DESIGN FLAW, WE'RE UNABLE TO TAKE OUR RV ANYWHERE IN FEAR OF DAMAGING IT AGAIN. *TR
Additional Notes:
WE PURCHASED OUR BRAND NEW FIFTH WHEEL FROM A DEALER AND PULLED IT ACROSS THE STREET TO A CAMPGROUND FOR A FEW DAYS. ON THE DRIVE HOME WE PULLED OFF INTO A GAS STATION WITH A VERY SLIGHT INCLINE. THE BACK END OF THE CEDAR CREEK 35LFT IS SO LOW THAT IT SCRAPPED THE PAVEMENT AS WE PULLED IN AND DAMAGED THE BACK WALL AS WELL AS ALL THE BRAKE WIRING. DO TO THIS DESIGN FLAW, WE'RE UNABLE TO TAKE OUR RV ANYWHERE IN FEAR OF DAMAGING IT AGAIN. *TR
Mfg Campaign: 11328822
Recall Date: Jun 15, 2020
Forest River, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WE PURCHASED OUR BRAND NEW FIFTH WHEEL FROM A DEALER AND PULLED IT ACROSS THE STREET TO A CAMPGROUND FOR A FEW DAYS. ON THE DRIVE HOME WE PULLED OFF INTO A GAS STATION WITH A VERY SLIGHT INCLINE. THE BACK END OF THE CEDAR CREEK 35LFT IS SO LOW THAT IT SCRAPPED THE PAVEMENT AS WE PULLED IN AND DAMAGED THE BACK WALL AS WELL AS ALL THE BRAKE WIRING. DO TO THIS DESIGN FLAW, WE'RE UNABLE TO TAKE OUR RV ANYWHERE IN FEAR OF DAMAGING IT AGAIN. *TR
Corrective Action:
WE PURCHASED OUR BRAND NEW FIFTH WHEEL FROM A DEALER AND PULLED IT ACROSS THE STREET TO A CAMPGROUND FOR A FEW DAYS. ON THE DRIVE HOME WE PULLED OFF INTO A GAS STATION WITH A VERY SLIGHT INCLINE. THE BACK END OF THE CEDAR CREEK 35LFT IS SO LOW THAT IT SCRAPPED THE PAVEMENT AS WE PULLED IN AND DAMAGED THE BACK WALL AS WELL AS ALL THE BRAKE WIRING. DO TO THIS DESIGN FLAW, WE'RE UNABLE TO TAKE OUR RV ANYWHERE IN FEAR OF DAMAGING IT AGAIN. *TR
Additional Notes:
WE PURCHASED OUR BRAND NEW FIFTH WHEEL FROM A DEALER AND PULLED IT ACROSS THE STREET TO A CAMPGROUND FOR A FEW DAYS. ON THE DRIVE HOME WE PULLED OFF INTO A GAS STATION WITH A VERY SLIGHT INCLINE. THE BACK END OF THE CEDAR CREEK 35LFT IS SO LOW THAT IT SCRAPPED THE PAVEMENT AS WE PULLED IN AND DAMAGED THE BACK WALL AS WELL AS ALL THE BRAKE WIRING. DO TO THIS DESIGN FLAW, WE'RE UNABLE TO TAKE OUR RV ANYWHERE IN FEAR OF DAMAGING IT AGAIN. *TR
Mfg Campaign: 11328822
Recall Date: Jun 15, 2020
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