Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2016-2017 Surveyor recreational vehicles, model ORSVT247BHDS, manufactured August 10, 2016, to September 13, 2016. The Federal Placard installed on the vehicles indicate an incorrect tire and rim combination. The Federal Placard states that the trailer is equipped with ST225/75R15D tires with 65 PSI and a rim designation of 15X6.0JJ, when actually they have ST205/75R14C tires with 50 PSI and a rim designation of 14X5.5JJ. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37-10132016-0256
Recall Date: Oct 18, 2016
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2017 Surveyor recreational trailers, model SVT226RLDS, manufactured October 9, 2015, to March 16, 2016. These vehicles may be equipped with tires and rims that do not match the information listed on the Federal Placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37-09082016-0242
Recall Date: Sep 13, 2016
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2016-2017 Surveyor recreational trailers, model SVT226RLDS, manufactured October 9, 2015, to June 9, 2016. The affected vehicles have a Federal Placard that incorrectly classifies the vehicle as a school bus. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37-07142016-0224
Recall Date: Jul 22, 2016
Consumer Complaints
2 ComplaintsForest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE SPRING HANGERS SEPARATED FROM THE FRAME. IT LOOKS LIKE THE FRAME RUSTED OR WAS NOT BUILT STRONG ENOUGH TO HANDLE THE LOAD. THERE ARE HOLES IN THE FRAME. THE FRAME IS ONLY 3 YEARS OLD. I DON'T KNOW THE DATE IT HAPPENED, BUT NOTICED MY TIRES SIGNIFICANTLY WEARING ON THE OUTSIDE. I WENT TO CHANGE THE TIRE AND SAW THE SPRING HANGER HAD SEPARATED. I WAS 200 MILES FROM HOME AT HICKORY RUN STATE PARK WHEN I NOTICED THE PROBLEM. I HAD TO FIND A MOBILE WELDER TO DO A TEMP FIX AND THEN TOW TO A SHOP FOR A MORE PERMANENT FIX, INCLUDING ADDING (WELDING) A STRONG STEEL PIECE TO THE FACTORY I BEAM FRAME,
Corrective Action:
THE SPRING HANGERS SEPARATED FROM THE FRAME. IT LOOKS LIKE THE FRAME RUSTED OR WAS NOT BUILT STRONG ENOUGH TO HANDLE THE LOAD. THERE ARE HOLES IN THE FRAME. THE FRAME IS ONLY 3 YEARS OLD. I DON'T KNOW THE DATE IT HAPPENED, BUT NOTICED MY TIRES SIGNIFICANTLY WEARING ON THE OUTSIDE. I WENT TO CHANGE THE TIRE AND SAW THE SPRING HANGER HAD SEPARATED. I WAS 200 MILES FROM HOME AT HICKORY RUN STATE PARK WHEN I NOTICED THE PROBLEM. I HAD TO FIND A MOBILE WELDER TO DO A TEMP FIX AND THEN TOW TO A SHOP FOR A MORE PERMANENT FIX, INCLUDING ADDING (WELDING) A STRONG STEEL PIECE TO THE FACTORY I BEAM FRAME,
Additional Notes:
THE SPRING HANGERS SEPARATED FROM THE FRAME. IT LOOKS LIKE THE FRAME RUSTED OR WAS NOT BUILT STRONG ENOUGH TO HANDLE THE LOAD. THERE ARE HOLES IN THE FRAME. THE FRAME IS ONLY 3 YEARS OLD. I DON'T KNOW THE DATE IT HAPPENED, BUT NOTICED MY TIRES SIGNIFICANTLY WEARING ON THE OUTSIDE. I WENT TO CHANGE THE TIRE AND SAW THE SPRING HANGER HAD SEPARATED. I WAS 200 MILES FROM HOME AT HICKORY RUN STATE PARK WHEN I NOTICED THE PROBLEM. I HAD TO FIND A MOBILE WELDER TO DO A TEMP FIX AND THEN TOW TO A SHOP FOR A MORE PERMANENT FIX, INCLUDING ADDING (WELDING) A STRONG STEEL PIECE TO THE FACTORY I BEAM FRAME,
Mfg Campaign: 11258970
Recall Date: Sep 30, 2019
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FOREST RIVER SURVEYOR, MODEL: 247-BHDS BEING TOWED BY A 2011 FORD F-150. THE CONTACT STATED THAT THE SPRING HANGERS FRACTURED FROM THE FRAME OF THE RV, WHICH AFFECTED THE SUSPENSION OF THE TRAVEL TRAILER. THE DEALER (DREAM CHASERS RV OF BURLINGTON, 1946 PARK LN, BURLINGTON, WA 98233, 360-755-3218) INDICATED THAT THE TRAVEL TRAILER WAS OUT OF WARRANTY AND DID NOT PROVIDE ANY GUIDELINES FROM THE MANUFACTURER OR THE FRAME DESIGNER, LIPPERT. THE TRAVEL TRAILER WAS TAKEN TO A CERTIFIED WELDING FACILITY THAT REPLACED THE LEAF SPRINGS AND SPRING HANGERS. THE WELDERS STATED THAT THEY HAD TO REDESIGN THE SUSPENSION OF THE TRAILER WITH A REINFORCEMENT FRAME DUE TO THE FRAME NOT BEING PROPERLY INSTALLED FROM THE FACTORY. THE TRAVEL TRAILER WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FOREST RIVER SURVEYOR, MODEL: 247-BHDS BEING TOWED BY A 2011 FORD F-150. THE CONTACT STATED THAT THE SPRING HANGERS FRACTURED FROM THE FRAME OF THE RV, WHICH AFFECTED THE SUSPENSION OF THE TRAVEL TRAILER. THE DEALER (DREAM CHASERS RV OF BURLINGTON, 1946 PARK LN, BURLINGTON, WA 98233, 360-755-3218) INDICATED THAT THE TRAVEL TRAILER WAS OUT OF WARRANTY AND DID NOT PROVIDE ANY GUIDELINES FROM THE MANUFACTURER OR THE FRAME DESIGNER, LIPPERT. THE TRAVEL TRAILER WAS TAKEN TO A CERTIFIED WELDING FACILITY THAT REPLACED THE LEAF SPRINGS AND SPRING HANGERS. THE WELDERS STATED THAT THEY HAD TO REDESIGN THE SUSPENSION OF THE TRAILER WITH A REINFORCEMENT FRAME DUE TO THE FRAME NOT BEING PROPERLY INSTALLED FROM THE FACTORY. THE TRAVEL TRAILER WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FOREST RIVER SURVEYOR, MODEL: 247-BHDS BEING TOWED BY A 2011 FORD F-150. THE CONTACT STATED THAT THE SPRING HANGERS FRACTURED FROM THE FRAME OF THE RV, WHICH AFFECTED THE SUSPENSION OF THE TRAVEL TRAILER. THE DEALER (DREAM CHASERS RV OF BURLINGTON, 1946 PARK LN, BURLINGTON, WA 98233, 360-755-3218) INDICATED THAT THE TRAVEL TRAILER WAS OUT OF WARRANTY AND DID NOT PROVIDE ANY GUIDELINES FROM THE MANUFACTURER OR THE FRAME DESIGNER, LIPPERT. THE TRAVEL TRAILER WAS TAKEN TO A CERTIFIED WELDING FACILITY THAT REPLACED THE LEAF SPRINGS AND SPRING HANGERS. THE WELDERS STATED THAT THEY HAD TO REDESIGN THE SUSPENSION OF THE TRAILER WITH A REINFORCEMENT FRAME DUE TO THE FRAME NOT BEING PROPERLY INSTALLED FROM THE FACTORY. THE TRAVEL TRAILER WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.
Mfg Campaign: 11153942
Recall Date: Nov 26, 2018
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