Complaints & Recalls
Consumer Complaints
3 ComplaintsHeartland Recreational Vehicles, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I noticed the camper was not pulling straight pulled over a found the spring hangers for leaf springs had broken and others bent and frame was bent. The camper has a correct track system from Lippert co. And now from past problems was discontinued due to failures a video is out on you tube showing the hangers flexing in motion. I have frame damage an new hangers can not be installed by my welder to make repairs due to alignment issues an will not bolt up. Pics included Lippert has sent new hangers an gussets now but frame is bent. If they knew this why have they not ha a recall an now my camper is not repairable what do I do?
Corrective Action:
I noticed the camper was not pulling straight pulled over a found the spring hangers for leaf springs had broken and others bent and frame was bent. The camper has a correct track system from Lippert co. And now from past problems was discontinued due to failures a video is out on you tube showing the hangers flexing in motion. I have frame damage an new hangers can not be installed by my welder to make repairs due to alignment issues an will not bolt up. Pics included Lippert has sent new hangers an gussets now but frame is bent. If they knew this why have they not ha a recall an now my camper is not repairable what do I do?
Additional Notes:
I noticed the camper was not pulling straight pulled over a found the spring hangers for leaf springs had broken and others bent and frame was bent. The camper has a correct track system from Lippert co. And now from past problems was discontinued due to failures a video is out on you tube showing the hangers flexing in motion. I have frame damage an new hangers can not be installed by my welder to make repairs due to alignment issues an will not bolt up. Pics included Lippert has sent new hangers an gussets now but frame is bent. If they knew this why have they not ha a recall an now my camper is not repairable what do I do?
Mfg Campaign: 11627661
Recall Date: Nov 27, 2024
Heartland Recreational Vehicles, Llc
Defect Description:
WHEELS
Potential Consequences:
I noticed the camper was not pulling straight pulled over a found the spring hangers for leaf springs had broken and others bent and frame was bent. The camper has a correct track system from Lippert co. And now from past problems was discontinued due to failures a video is out on you tube showing the hangers flexing in motion. I have frame damage an new hangers can not be installed by my welder to make repairs due to alignment issues an will not bolt up. Pics included Lippert has sent new hangers an gussets now but frame is bent. If they knew this why have they not ha a recall an now my camper is not repairable what do I do?
Corrective Action:
I noticed the camper was not pulling straight pulled over a found the spring hangers for leaf springs had broken and others bent and frame was bent. The camper has a correct track system from Lippert co. And now from past problems was discontinued due to failures a video is out on you tube showing the hangers flexing in motion. I have frame damage an new hangers can not be installed by my welder to make repairs due to alignment issues an will not bolt up. Pics included Lippert has sent new hangers an gussets now but frame is bent. If they knew this why have they not ha a recall an now my camper is not repairable what do I do?
Additional Notes:
I noticed the camper was not pulling straight pulled over a found the spring hangers for leaf springs had broken and others bent and frame was bent. The camper has a correct track system from Lippert co. And now from past problems was discontinued due to failures a video is out on you tube showing the hangers flexing in motion. I have frame damage an new hangers can not be installed by my welder to make repairs due to alignment issues an will not bolt up. Pics included Lippert has sent new hangers an gussets now but frame is bent. If they knew this why have they not ha a recall an now my camper is not repairable what do I do?
Mfg Campaign: 11627661
Recall Date: Nov 27, 2024
Heartland Recreational Vehicles, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I noticed the camper was not pulling straight pulled over a found the spring hangers for leaf springs had broken and others bent and frame was bent. The camper has a correct track system from Lippert co. And now from past problems was discontinued due to failures a video is out on you tube showing the hangers flexing in motion. I have frame damage an new hangers can not be installed by my welder to make repairs due to alignment issues an will not bolt up. Pics included Lippert has sent new hangers an gussets now but frame is bent. If they knew this why have they not ha a recall an now my camper is not repairable what do I do?
Corrective Action:
I noticed the camper was not pulling straight pulled over a found the spring hangers for leaf springs had broken and others bent and frame was bent. The camper has a correct track system from Lippert co. And now from past problems was discontinued due to failures a video is out on you tube showing the hangers flexing in motion. I have frame damage an new hangers can not be installed by my welder to make repairs due to alignment issues an will not bolt up. Pics included Lippert has sent new hangers an gussets now but frame is bent. If they knew this why have they not ha a recall an now my camper is not repairable what do I do?
Additional Notes:
I noticed the camper was not pulling straight pulled over a found the spring hangers for leaf springs had broken and others bent and frame was bent. The camper has a correct track system from Lippert co. And now from past problems was discontinued due to failures a video is out on you tube showing the hangers flexing in motion. I have frame damage an new hangers can not be installed by my welder to make repairs due to alignment issues an will not bolt up. Pics included Lippert has sent new hangers an gussets now but frame is bent. If they knew this why have they not ha a recall an now my camper is not repairable what do I do?
Mfg Campaign: 11627661
Recall Date: Nov 27, 2024
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