Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Highland Ridge Rv
Safety Issue:
Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9904564
Recall Date: Mar 16, 2021
Consumer Complaints
1 ComplaintHighland Ridge Rv
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. Stress crack running outwards from door side slide out. "Frame Flex" 2. Integrity of couch was compromised for towing. 3. Confirmed by dealer and repaired 2021. 4. Inspected and repaired by manufacturer. 5. N/A
Corrective Action:
1. Stress crack running outwards from door side slide out. "Frame Flex" 2. Integrity of couch was compromised for towing. 3. Confirmed by dealer and repaired 2021. 4. Inspected and repaired by manufacturer. 5. N/A
Additional Notes:
1. Stress crack running outwards from door side slide out. "Frame Flex" 2. Integrity of couch was compromised for towing. 3. Confirmed by dealer and repaired 2021. 4. Inspected and repaired by manufacturer. 5. N/A
Mfg Campaign: 11569769
Recall Date: Feb 4, 2024
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