Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2023 Civic, Acura RDX, Acura Integra, and 2022 Honda Accord vehicles. A ball valve in the vehicle stability assist (VSA) modulator may leak brake fluid, which can result in unintended vehicle movement when the brake hold feature is engaged or an unexpected increase in brake pedal travel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: OEJ,XEK,AEY,XEX,OEW
Recall Date: Jun 15, 2023
Consumer Complaints
152 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
The contact owns a 2022 Honda Accord. The contact stated while was driving 65 MPH, the infotainment system engaged functions independently. The contact stated that the infotainment system touchscreen had failed to engage the desired function and would engage other functions unintendedly. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The contact stated that the failure had occurred on three different occasions, and the infotainment system was replaced twice. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the investigating team was working on the solution. The failure mileage was approximately 137,927.
Corrective Action:
The contact owns a 2022 Honda Accord. The contact stated while was driving 65 MPH, the infotainment system engaged functions independently. The contact stated that the infotainment system touchscreen had failed to engage the desired function and would engage other functions unintendedly. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The contact stated that the failure had occurred on three different occasions, and the infotainment system was replaced twice. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the investigating team was working on the solution. The failure mileage was approximately 137,927.
Additional Notes:
The contact owns a 2022 Honda Accord. The contact stated while was driving 65 MPH, the infotainment system engaged functions independently. The contact stated that the infotainment system touchscreen had failed to engage the desired function and would engage other functions unintendedly. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The contact stated that the failure had occurred on three different occasions, and the infotainment system was replaced twice. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the investigating team was working on the solution. The failure mileage was approximately 137,927.
Mfg Campaign: 11677048
Recall Date: Jul 29, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car won’t crank. my touch screen is glitching. my idol system doesn’t work nor does my parking brake system.
Corrective Action:
My car won’t crank. my touch screen is glitching. my idol system doesn’t work nor does my parking brake system.
Additional Notes:
My car won’t crank. my touch screen is glitching. my idol system doesn’t work nor does my parking brake system.
Mfg Campaign: 11676636
Recall Date: Jul 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My car won’t crank. my touch screen is glitching. my idol system doesn’t work nor does my parking brake system.
Corrective Action:
My car won’t crank. my touch screen is glitching. my idol system doesn’t work nor does my parking brake system.
Additional Notes:
My car won’t crank. my touch screen is glitching. my idol system doesn’t work nor does my parking brake system.
Mfg Campaign: 11676636
Recall Date: Jul 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Touchscreen display has phantom touch. It changes every second and sounds of clicking touch happen.
Corrective Action:
Touchscreen display has phantom touch. It changes every second and sounds of clicking touch happen.
Additional Notes:
Touchscreen display has phantom touch. It changes every second and sounds of clicking touch happen.
Mfg Campaign: 11676321
Recall Date: Jul 26, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am writing to formally report a serious issue with the infotainment system in my 2022 Honda Accord. The touchscreen consistently exhibits “phantom touch” behavior — screens change on their own, controls do not respond properly, and essential features like navigation and audio become difficult or impossible to use. This issue has persisted since at least July 2025 and creates a significant distraction while driving, compromising safety. I have not yet taken the vehicle to a Honda dealership because I was informed there would be a $190 diagnostic fee just to assess the issue. Before proceeding, I conducted extensive research and discovered that this is a well-documented and widespread defect affecting many 2021–2022 Honda Accord models. Numerous owners have reported identical issues online and through NHTSA complaints. From what I’ve found, even when the screen is replaced, the problem often recurs — and Honda has reportedly advised some customers that no effective fix is available at this time. As a customer, I find this deeply concerning. This is clearly a known issue, yet no formal recall or technical service bulletin appears to have been issued. More importantly, it directly affects driver safety — particularly when it impairs the ability to use built-in navigation, manage phone calls, or adjust vehicle settings without distraction
Corrective Action:
I am writing to formally report a serious issue with the infotainment system in my 2022 Honda Accord. The touchscreen consistently exhibits “phantom touch” behavior — screens change on their own, controls do not respond properly, and essential features like navigation and audio become difficult or impossible to use. This issue has persisted since at least July 2025 and creates a significant distraction while driving, compromising safety. I have not yet taken the vehicle to a Honda dealership because I was informed there would be a $190 diagnostic fee just to assess the issue. Before proceeding, I conducted extensive research and discovered that this is a well-documented and widespread defect affecting many 2021–2022 Honda Accord models. Numerous owners have reported identical issues online and through NHTSA complaints. From what I’ve found, even when the screen is replaced, the problem often recurs — and Honda has reportedly advised some customers that no effective fix is available at this time. As a customer, I find this deeply concerning. This is clearly a known issue, yet no formal recall or technical service bulletin appears to have been issued. More importantly, it directly affects driver safety — particularly when it impairs the ability to use built-in navigation, manage phone calls, or adjust vehicle settings without distraction
Additional Notes:
I am writing to formally report a serious issue with the infotainment system in my 2022 Honda Accord. The touchscreen consistently exhibits “phantom touch” behavior — screens change on their own, controls do not respond properly, and essential features like navigation and audio become difficult or impossible to use. This issue has persisted since at least July 2025 and creates a significant distraction while driving, compromising safety. I have not yet taken the vehicle to a Honda dealership because I was informed there would be a $190 diagnostic fee just to assess the issue. Before proceeding, I conducted extensive research and discovered that this is a well-documented and widespread defect affecting many 2021–2022 Honda Accord models. Numerous owners have reported identical issues online and through NHTSA complaints. From what I’ve found, even when the screen is replaced, the problem often recurs — and Honda has reportedly advised some customers that no effective fix is available at this time. As a customer, I find this deeply concerning. This is clearly a known issue, yet no formal recall or technical service bulletin appears to have been issued. More importantly, it directly affects driver safety — particularly when it impairs the ability to use built-in navigation, manage phone calls, or adjust vehicle settings without distraction
Mfg Campaign: 11675990
Recall Date: Jul 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2022 Honda Accord has a serious infotainment system malfunction, which has persisted since at least September 2023. The touch screen exhibits "phantom touch" issues — screens change erratically, and touch controls do not respond properly. This makes in-car navigation unreliable and forces me to use my phone for directions, which is unsafe and distracting. The dealership and Honda have acknowledged the problem and indicated it is a known defect affecting 2021–2022 Accord models. However, after nearly two years, no remedy or replacement has been provided, and all parts available are apparently affected. Honda has advised against replacing the display panels at this time. I believe this issue constitutes a safety concern due to the distraction and lack of dependable navigation, and I am requesting that the NHTSA investigate and prompt Honda to provide an effective fix.
Corrective Action:
My 2022 Honda Accord has a serious infotainment system malfunction, which has persisted since at least September 2023. The touch screen exhibits "phantom touch" issues — screens change erratically, and touch controls do not respond properly. This makes in-car navigation unreliable and forces me to use my phone for directions, which is unsafe and distracting. The dealership and Honda have acknowledged the problem and indicated it is a known defect affecting 2021–2022 Accord models. However, after nearly two years, no remedy or replacement has been provided, and all parts available are apparently affected. Honda has advised against replacing the display panels at this time. I believe this issue constitutes a safety concern due to the distraction and lack of dependable navigation, and I am requesting that the NHTSA investigate and prompt Honda to provide an effective fix.
Additional Notes:
My 2022 Honda Accord has a serious infotainment system malfunction, which has persisted since at least September 2023. The touch screen exhibits "phantom touch" issues — screens change erratically, and touch controls do not respond properly. This makes in-car navigation unreliable and forces me to use my phone for directions, which is unsafe and distracting. The dealership and Honda have acknowledged the problem and indicated it is a known defect affecting 2021–2022 Accord models. However, after nearly two years, no remedy or replacement has been provided, and all parts available are apparently affected. Honda has advised against replacing the display panels at this time. I believe this issue constitutes a safety concern due to the distraction and lack of dependable navigation, and I am requesting that the NHTSA investigate and prompt Honda to provide an effective fix.
Mfg Campaign: 11675122
Recall Date: Jul 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, the vehicle radio jumps screens without any user input. When you try to interact with it, it freezes and locks up for a period of time, and then catches up. It is especially worse if a phone is plugged into, leading to distracted driving and a potential safety hazard. According to the dealer it’s a known problem, but Honda has no fix.
Corrective Action:
While driving, the vehicle radio jumps screens without any user input. When you try to interact with it, it freezes and locks up for a period of time, and then catches up. It is especially worse if a phone is plugged into, leading to distracted driving and a potential safety hazard. According to the dealer it’s a known problem, but Honda has no fix.
Additional Notes:
While driving, the vehicle radio jumps screens without any user input. When you try to interact with it, it freezes and locks up for a period of time, and then catches up. It is especially worse if a phone is plugged into, leading to distracted driving and a potential safety hazard. According to the dealer it’s a known problem, but Honda has no fix.
Mfg Campaign: 11673129
Recall Date: Jul 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The infotainment system has an issue where it will randomly switch between Car play, radio, or even dial a phone number. In the middle of using navigation it will jump to a different screen then no longer allow inputs ie touch screen stop sensing what is being pressed and is unresponsive. It is a safety issue in regards to navigation. There are many reports of the above occurring on unofficial forums such as Reddit.
Corrective Action:
The infotainment system has an issue where it will randomly switch between Car play, radio, or even dial a phone number. In the middle of using navigation it will jump to a different screen then no longer allow inputs ie touch screen stop sensing what is being pressed and is unresponsive. It is a safety issue in regards to navigation. There are many reports of the above occurring on unofficial forums such as Reddit.
Additional Notes:
The infotainment system has an issue where it will randomly switch between Car play, radio, or even dial a phone number. In the middle of using navigation it will jump to a different screen then no longer allow inputs ie touch screen stop sensing what is being pressed and is unresponsive. It is a safety issue in regards to navigation. There are many reports of the above occurring on unofficial forums such as Reddit.
Mfg Campaign: 11672111
Recall Date: Jul 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The entire dashboard light up like a Christmas tree. Multiple error codes detected with no fix.
Corrective Action:
The entire dashboard light up like a Christmas tree. Multiple error codes detected with no fix.
Additional Notes:
The entire dashboard light up like a Christmas tree. Multiple error codes detected with no fix.
Mfg Campaign: 11671028
Recall Date: Jul 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The entire dashboard light up like a Christmas tree. Multiple error codes detected with no fix.
Corrective Action:
The entire dashboard light up like a Christmas tree. Multiple error codes detected with no fix.
Additional Notes:
The entire dashboard light up like a Christmas tree. Multiple error codes detected with no fix.
Mfg Campaign: 11671028
Recall Date: Jul 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The entire dashboard light up like a Christmas tree. Multiple error codes detected with no fix.
Corrective Action:
The entire dashboard light up like a Christmas tree. Multiple error codes detected with no fix.
Additional Notes:
The entire dashboard light up like a Christmas tree. Multiple error codes detected with no fix.
Mfg Campaign: 11671028
Recall Date: Jul 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Digital display (screen) is glitching by unexpectedly changing screens and performing operations by itself such as changing driving direction settings (GPS), and making phone calls while driving. The issue is not consistent, sometimes no issues are experienced for entire drive time, while other times it keeps glitching from start to finish of the drive time. There is no way to turn display off, and when glitching the display does not respond to any commands (touch screen). This sudden change of screens or performed operations take driver's attention away. The issue almost cost me an accident while driving on a highway. My wife afraid to drive the car since she does not trust its electronics now. Honda refuses to fix the issue and asks to replace the entire display unit without providing any diagnostic details on the issue also failing to provide explanation on why it is so inconsistent. If display is broken then it should be consistent...
Corrective Action:
Digital display (screen) is glitching by unexpectedly changing screens and performing operations by itself such as changing driving direction settings (GPS), and making phone calls while driving. The issue is not consistent, sometimes no issues are experienced for entire drive time, while other times it keeps glitching from start to finish of the drive time. There is no way to turn display off, and when glitching the display does not respond to any commands (touch screen). This sudden change of screens or performed operations take driver's attention away. The issue almost cost me an accident while driving on a highway. My wife afraid to drive the car since she does not trust its electronics now. Honda refuses to fix the issue and asks to replace the entire display unit without providing any diagnostic details on the issue also failing to provide explanation on why it is so inconsistent. If display is broken then it should be consistent...
Additional Notes:
Digital display (screen) is glitching by unexpectedly changing screens and performing operations by itself such as changing driving direction settings (GPS), and making phone calls while driving. The issue is not consistent, sometimes no issues are experienced for entire drive time, while other times it keeps glitching from start to finish of the drive time. There is no way to turn display off, and when glitching the display does not respond to any commands (touch screen). This sudden change of screens or performed operations take driver's attention away. The issue almost cost me an accident while driving on a highway. My wife afraid to drive the car since she does not trust its electronics now. Honda refuses to fix the issue and asks to replace the entire display unit without providing any diagnostic details on the issue also failing to provide explanation on why it is so inconsistent. If display is broken then it should be consistent...
Mfg Campaign: 11670059
Recall Date: Jun 29, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The panel in the car glitches as you’re driving, you can’t use CarPlay because it keeps switching to the radio back and forth randomly. Also while you’re using maps, it turns off your route in the middle of your driving.
Corrective Action:
The panel in the car glitches as you’re driving, you can’t use CarPlay because it keeps switching to the radio back and forth randomly. Also while you’re using maps, it turns off your route in the middle of your driving.
Additional Notes:
The panel in the car glitches as you’re driving, you can’t use CarPlay because it keeps switching to the radio back and forth randomly. Also while you’re using maps, it turns off your route in the middle of your driving.
Mfg Campaign: 11664981
Recall Date: Jun 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2022 Honda Accord. The contact stated while driving approximately 35 MPH, the vehicle independently stopped. The contact stated that the Forward Collision Avoidance warning light was blinking on the instrument cluster with an audible alert. The contact had experienced the failure four times. The contact had taken the vehicle to the same dealer for the prior independent braking failures however, the dealer was unable to determine the cause of the failure. The vehicle was taken back to the same dealer after the most recent failure, and it was determined that the Forward Collision Avoidance front sensor was misaligned. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2022 Honda Accord. The contact stated while driving approximately 35 MPH, the vehicle independently stopped. The contact stated that the Forward Collision Avoidance warning light was blinking on the instrument cluster with an audible alert. The contact had experienced the failure four times. The contact had taken the vehicle to the same dealer for the prior independent braking failures however, the dealer was unable to determine the cause of the failure. The vehicle was taken back to the same dealer after the most recent failure, and it was determined that the Forward Collision Avoidance front sensor was misaligned. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2022 Honda Accord. The contact stated while driving approximately 35 MPH, the vehicle independently stopped. The contact stated that the Forward Collision Avoidance warning light was blinking on the instrument cluster with an audible alert. The contact had experienced the failure four times. The contact had taken the vehicle to the same dealer for the prior independent braking failures however, the dealer was unable to determine the cause of the failure. The vehicle was taken back to the same dealer after the most recent failure, and it was determined that the Forward Collision Avoidance front sensor was misaligned. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 38,000.
Mfg Campaign: 11663972
Recall Date: May 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The radio is malfunctioning. It is switching off, toggling between screens, switching stations, turning off car play when in use and closing out assitive driving apps and there is no one touching the screen.
Corrective Action:
The radio is malfunctioning. It is switching off, toggling between screens, switching stations, turning off car play when in use and closing out assitive driving apps and there is no one touching the screen.
Additional Notes:
The radio is malfunctioning. It is switching off, toggling between screens, switching stations, turning off car play when in use and closing out assitive driving apps and there is no one touching the screen.
Mfg Campaign: 11662204
Recall Date: May 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The infotainment system keeps flashing. It changes on its own. The radio turns off the settings are changing on the screen on there own. Without touch to screen. Ive reset the radio took it to honda to get checked the problem wasnt happening when i had the appointment so they couldnt help.
Corrective Action:
The infotainment system keeps flashing. It changes on its own. The radio turns off the settings are changing on the screen on there own. Without touch to screen. Ive reset the radio took it to honda to get checked the problem wasnt happening when i had the appointment so they couldnt help.
Additional Notes:
The infotainment system keeps flashing. It changes on its own. The radio turns off the settings are changing on the screen on there own. Without touch to screen. Ive reset the radio took it to honda to get checked the problem wasnt happening when i had the appointment so they couldnt help.
Mfg Campaign: 11661089
Recall Date: May 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car won’t start it’s saying my brake system. It will turn on but won’t drive.
Corrective Action:
My car won’t start it’s saying my brake system. It will turn on but won’t drive.
Additional Notes:
My car won’t start it’s saying my brake system. It will turn on but won’t drive.
Mfg Campaign: 11660286
Recall Date: May 11, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car won’t start it’s saying my brake system. It will turn on but won’t drive.
Corrective Action:
My car won’t start it’s saying my brake system. It will turn on but won’t drive.
Additional Notes:
My car won’t start it’s saying my brake system. It will turn on but won’t drive.
Mfg Campaign: 11660286
Recall Date: May 11, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My car won’t start it’s saying my brake system. It will turn on but won’t drive.
Corrective Action:
My car won’t start it’s saying my brake system. It will turn on but won’t drive.
Additional Notes:
My car won’t start it’s saying my brake system. It will turn on but won’t drive.
Mfg Campaign: 11660286
Recall Date: May 11, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving down the interstate the car lost power. The engine would continue to rev, but the car was not receiving power and was unable to accelerate. As this happened on the interstate where vehicles travel at high rates of speed, this was a safety concern because the car suddenly lost power. No lights lit up on the dash indicating a problem. Once the vehicle was towed to a Honda dealership, the mechanic stated that the belt in the CVT transmission had "disintegrated". He said this was not something that we could have prevented or foreseen beforehand.
Corrective Action:
While driving down the interstate the car lost power. The engine would continue to rev, but the car was not receiving power and was unable to accelerate. As this happened on the interstate where vehicles travel at high rates of speed, this was a safety concern because the car suddenly lost power. No lights lit up on the dash indicating a problem. Once the vehicle was towed to a Honda dealership, the mechanic stated that the belt in the CVT transmission had "disintegrated". He said this was not something that we could have prevented or foreseen beforehand.
Additional Notes:
While driving down the interstate the car lost power. The engine would continue to rev, but the car was not receiving power and was unable to accelerate. As this happened on the interstate where vehicles travel at high rates of speed, this was a safety concern because the car suddenly lost power. No lights lit up on the dash indicating a problem. Once the vehicle was towed to a Honda dealership, the mechanic stated that the belt in the CVT transmission had "disintegrated". He said this was not something that we could have prevented or foreseen beforehand.
Mfg Campaign: 11660012
Recall Date: May 9, 2025
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