Complaints & Recalls
Consumer Complaints
37 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering makes a horrible clunking sound, and is impercice/sloppy. Dealership refused to acknowledge any issue. Increased effort required to stay within lane. Tie rods are not damaged or worn, issue appears to be with steering rack as far as I can tell.
Corrective Action:
The steering makes a horrible clunking sound, and is impercice/sloppy. Dealership refused to acknowledge any issue. Increased effort required to stay within lane. Tie rods are not damaged or worn, issue appears to be with steering rack as far as I can tell.
Additional Notes:
The steering makes a horrible clunking sound, and is impercice/sloppy. Dealership refused to acknowledge any issue. Increased effort required to stay within lane. Tie rods are not damaged or worn, issue appears to be with steering rack as far as I can tell.
Mfg Campaign: 11625285
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I bought this car used with a governmental help from replace my ride program, since I bough the car form a dealer [XXX] ) within few days, I took it to the dealer twice for thermostat replacement and spark plugs. and recently, There was an extended warranty from Honda for the ac condenser as this car has a major problem with ac. I took it to the dealer Honda of Riverside, California and they told me, indeed your condenser needs replacement and the good news, In California, Honda has extended its warranty. Then, they said, but you need to replace your evaporator and I need to pay $2350.26 and they refused to replace the ac condenser under warranty without replacing the evaporator and paying that much of money. I called Honda for help (goodwill) and after about a month (without having my car and many emails and phone call and time and efforts) Honda final response was "sorry, you have high mileage" Case [XXX] I really need your help to protect me from them. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought this car used with a governmental help from replace my ride program, since I bough the car form a dealer [XXX] ) within few days, I took it to the dealer twice for thermostat replacement and spark plugs. and recently, There was an extended warranty from Honda for the ac condenser as this car has a major problem with ac. I took it to the dealer Honda of Riverside, California and they told me, indeed your condenser needs replacement and the good news, In California, Honda has extended its warranty. Then, they said, but you need to replace your evaporator and I need to pay $2350.26 and they refused to replace the ac condenser under warranty without replacing the evaporator and paying that much of money. I called Honda for help (goodwill) and after about a month (without having my car and many emails and phone call and time and efforts) Honda final response was "sorry, you have high mileage" Case [XXX] I really need your help to protect me from them. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought this car used with a governmental help from replace my ride program, since I bough the car form a dealer [XXX] ) within few days, I took it to the dealer twice for thermostat replacement and spark plugs. and recently, There was an extended warranty from Honda for the ac condenser as this car has a major problem with ac. I took it to the dealer Honda of Riverside, California and they told me, indeed your condenser needs replacement and the good news, In California, Honda has extended its warranty. Then, they said, but you need to replace your evaporator and I need to pay $2350.26 and they refused to replace the ac condenser under warranty without replacing the evaporator and paying that much of money. I called Honda for help (goodwill) and after about a month (without having my car and many emails and phone call and time and efforts) Honda final response was "sorry, you have high mileage" Case [XXX] I really need your help to protect me from them. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11601789
Recall Date: Jul 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought this car used with a governmental help from replace my ride program, since I bough the car form a dealer [XXX] ) within few days, I took it to the dealer twice for thermostat replacement and spark plugs. and recently, There was an extended warranty from Honda for the ac condenser as this car has a major problem with ac. I took it to the dealer Honda of Riverside, California and they told me, indeed your condenser needs replacement and the good news, In California, Honda has extended its warranty. Then, they said, but you need to replace your evaporator and I need to pay $2350.26 and they refused to replace the ac condenser under warranty without replacing the evaporator and paying that much of money. I called Honda for help (goodwill) and after about a month (without having my car and many emails and phone call and time and efforts) Honda final response was "sorry, you have high mileage" Case [XXX] I really need your help to protect me from them. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought this car used with a governmental help from replace my ride program, since I bough the car form a dealer [XXX] ) within few days, I took it to the dealer twice for thermostat replacement and spark plugs. and recently, There was an extended warranty from Honda for the ac condenser as this car has a major problem with ac. I took it to the dealer Honda of Riverside, California and they told me, indeed your condenser needs replacement and the good news, In California, Honda has extended its warranty. Then, they said, but you need to replace your evaporator and I need to pay $2350.26 and they refused to replace the ac condenser under warranty without replacing the evaporator and paying that much of money. I called Honda for help (goodwill) and after about a month (without having my car and many emails and phone call and time and efforts) Honda final response was "sorry, you have high mileage" Case [XXX] I really need your help to protect me from them. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought this car used with a governmental help from replace my ride program, since I bough the car form a dealer [XXX] ) within few days, I took it to the dealer twice for thermostat replacement and spark plugs. and recently, There was an extended warranty from Honda for the ac condenser as this car has a major problem with ac. I took it to the dealer Honda of Riverside, California and they told me, indeed your condenser needs replacement and the good news, In California, Honda has extended its warranty. Then, they said, but you need to replace your evaporator and I need to pay $2350.26 and they refused to replace the ac condenser under warranty without replacing the evaporator and paying that much of money. I called Honda for help (goodwill) and after about a month (without having my car and many emails and phone call and time and efforts) Honda final response was "sorry, you have high mileage" Case [XXX] I really need your help to protect me from them. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11601789
Recall Date: Jul 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AC working intermittently since the day I bought. Honda replaced the condenser but now the evaporator is leak. This caused the defrost can not work properly. The leaking condenser and the evaporator are well known problems for Clarity owners. Honda should recall this.
Corrective Action:
AC working intermittently since the day I bought. Honda replaced the condenser but now the evaporator is leak. This caused the defrost can not work properly. The leaking condenser and the evaporator are well known problems for Clarity owners. Honda should recall this.
Additional Notes:
AC working intermittently since the day I bought. Honda replaced the condenser but now the evaporator is leak. This caused the defrost can not work properly. The leaking condenser and the evaporator are well known problems for Clarity owners. Honda should recall this.
Mfg Campaign: 11595039
Recall Date: Jun 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AC evaporator leaks under normal usage and low mileage.
Corrective Action:
AC evaporator leaks under normal usage and low mileage.
Additional Notes:
AC evaporator leaks under normal usage and low mileage.
Mfg Campaign: 11585619
Recall Date: Apr 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The A/C isn't working (AGAIN!) this time due to a leak in the A/C evaporator. The dealership just replaced the condensor 7 mos ago and now the evaporator is bad. Honda's whole A/C seems to be a problem for everyone.
Corrective Action:
The A/C isn't working (AGAIN!) this time due to a leak in the A/C evaporator. The dealership just replaced the condensor 7 mos ago and now the evaporator is bad. Honda's whole A/C seems to be a problem for everyone.
Additional Notes:
The A/C isn't working (AGAIN!) this time due to a leak in the A/C evaporator. The dealership just replaced the condensor 7 mos ago and now the evaporator is bad. Honda's whole A/C seems to be a problem for everyone.
Mfg Campaign: 11583345
Recall Date: Apr 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The A/C isn't working (AGAIN!) this time due to a leak in the A/C evaporator. The dealership just replaced the condensor 7 mos ago and now the evaporator is bad. Honda's whole A/C seems to be a problem for everyone.
Corrective Action:
The A/C isn't working (AGAIN!) this time due to a leak in the A/C evaporator. The dealership just replaced the condensor 7 mos ago and now the evaporator is bad. Honda's whole A/C seems to be a problem for everyone.
Additional Notes:
The A/C isn't working (AGAIN!) this time due to a leak in the A/C evaporator. The dealership just replaced the condensor 7 mos ago and now the evaporator is bad. Honda's whole A/C seems to be a problem for everyone.
Mfg Campaign: 11583345
Recall Date: Apr 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I received a notice in the mail last YEAR stating that there was a problem with fuel pump in Honda Clarity and there would be a recall. I cannot get my car serviced. Honda will not respond. A dealer said not safe to drive. And they said they have no idea if they will even have parts this YEAR. Help please.
Corrective Action:
I received a notice in the mail last YEAR stating that there was a problem with fuel pump in Honda Clarity and there would be a recall. I cannot get my car serviced. Honda will not respond. A dealer said not safe to drive. And they said they have no idea if they will even have parts this YEAR. Help please.
Additional Notes:
I received a notice in the mail last YEAR stating that there was a problem with fuel pump in Honda Clarity and there would be a recall. I cannot get my car serviced. Honda will not respond. A dealer said not safe to drive. And they said they have no idea if they will even have parts this YEAR. Help please.
Mfg Campaign: 11578115
Recall Date: Mar 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Despite what your website says, there is a recall on this car - for the fuel pump. Honda has sent notice of the recall but they have NO parts and NO timeline for the repair. The dealer advised me not "to drive long distances" in the car - that is not an acceptable resolution. Also, I asked the dealer if they could narrow down part availability to "weeks, months or years" and they told me they could not.
Corrective Action:
Despite what your website says, there is a recall on this car - for the fuel pump. Honda has sent notice of the recall but they have NO parts and NO timeline for the repair. The dealer advised me not "to drive long distances" in the car - that is not an acceptable resolution. Also, I asked the dealer if they could narrow down part availability to "weeks, months or years" and they told me they could not.
Additional Notes:
Despite what your website says, there is a recall on this car - for the fuel pump. Honda has sent notice of the recall but they have NO parts and NO timeline for the repair. The dealer advised me not "to drive long distances" in the car - that is not an acceptable resolution. Also, I asked the dealer if they could narrow down part availability to "weeks, months or years" and they told me they could not.
Mfg Campaign: 11572190
Recall Date: Feb 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A/C system has gone out for the third time on the Honda Clarity. This is a safety issue in Minnesota due to windshield fogging during the winter. The A/C system is used to dry the cabin air and prevent fogging. Honda had an extended warranty on the A/C condenser, however, now the A/C evaporator is failing under the same conditions. Dealer wants $2832 to repair.
Corrective Action:
A/C system has gone out for the third time on the Honda Clarity. This is a safety issue in Minnesota due to windshield fogging during the winter. The A/C system is used to dry the cabin air and prevent fogging. Honda had an extended warranty on the A/C condenser, however, now the A/C evaporator is failing under the same conditions. Dealer wants $2832 to repair.
Additional Notes:
A/C system has gone out for the third time on the Honda Clarity. This is a safety issue in Minnesota due to windshield fogging during the winter. The A/C system is used to dry the cabin air and prevent fogging. Honda had an extended warranty on the A/C condenser, however, now the A/C evaporator is failing under the same conditions. Dealer wants $2832 to repair.
Mfg Campaign: 11563333
Recall Date: Jan 3, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving straight, no objects in my way, 100 yards behind the car in front of me, and the car automatically breaked with the brake sign flashing on the dash and dinging, bringing me to almost a full stop without my ability to control the car. I had been going ~50mph. It was jarring. I lurched forward, bags and anything on seats flew off. The car behind me almost hit me. There was no reason for the stop. The car has NEVER done this before. I drive 500 miles per week commuting.
Corrective Action:
I was driving straight, no objects in my way, 100 yards behind the car in front of me, and the car automatically breaked with the brake sign flashing on the dash and dinging, bringing me to almost a full stop without my ability to control the car. I had been going ~50mph. It was jarring. I lurched forward, bags and anything on seats flew off. The car behind me almost hit me. There was no reason for the stop. The car has NEVER done this before. I drive 500 miles per week commuting.
Additional Notes:
I was driving straight, no objects in my way, 100 yards behind the car in front of me, and the car automatically breaked with the brake sign flashing on the dash and dinging, bringing me to almost a full stop without my ability to control the car. I had been going ~50mph. It was jarring. I lurched forward, bags and anything on seats flew off. The car behind me almost hit me. There was no reason for the stop. The car has NEVER done this before. I drive 500 miles per week commuting.
Mfg Campaign: 11555399
Recall Date: Nov 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving straight, no objects in my way, 100 yards behind the car in front of me, and the car automatically breaked with the brake sign flashing on the dash and dinging, bringing me to almost a full stop without my ability to control the car. I had been going ~50mph. It was jarring. I lurched forward, bags and anything on seats flew off. The car behind me almost hit me. There was no reason for the stop. The car has NEVER done this before. I drive 500 miles per week commuting.
Corrective Action:
I was driving straight, no objects in my way, 100 yards behind the car in front of me, and the car automatically breaked with the brake sign flashing on the dash and dinging, bringing me to almost a full stop without my ability to control the car. I had been going ~50mph. It was jarring. I lurched forward, bags and anything on seats flew off. The car behind me almost hit me. There was no reason for the stop. The car has NEVER done this before. I drive 500 miles per week commuting.
Additional Notes:
I was driving straight, no objects in my way, 100 yards behind the car in front of me, and the car automatically breaked with the brake sign flashing on the dash and dinging, bringing me to almost a full stop without my ability to control the car. I had been going ~50mph. It was jarring. I lurched forward, bags and anything on seats flew off. The car behind me almost hit me. There was no reason for the stop. The car has NEVER done this before. I drive 500 miles per week commuting.
Mfg Campaign: 11555399
Recall Date: Nov 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The vehicle's air condition has been broke down three times. It is leaking freon every where. It costs me $826 to fix the problems. The extended warranty only cover part of the issue. The Honda should cover all the freon leaking related problem.
Corrective Action:
The vehicle's air condition has been broke down three times. It is leaking freon every where. It costs me $826 to fix the problems. The extended warranty only cover part of the issue. The Honda should cover all the freon leaking related problem.
Additional Notes:
The vehicle's air condition has been broke down three times. It is leaking freon every where. It costs me $826 to fix the problems. The extended warranty only cover part of the issue. The Honda should cover all the freon leaking related problem.
Mfg Campaign: 11524743
Recall Date: May 31, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The infotainment display camera combination is the worst system in any vehicle I’ve seen that has these installed. If it is daylight the screen is nearly impossible to see anything plainly. Someone is going to back into other vehicles or people. This occurs every day the car is used and backed up while the sun is up.
Corrective Action:
The infotainment display camera combination is the worst system in any vehicle I’ve seen that has these installed. If it is daylight the screen is nearly impossible to see anything plainly. Someone is going to back into other vehicles or people. This occurs every day the car is used and backed up while the sun is up.
Additional Notes:
The infotainment display camera combination is the worst system in any vehicle I’ve seen that has these installed. If it is daylight the screen is nearly impossible to see anything plainly. Someone is going to back into other vehicles or people. This occurs every day the car is used and backed up while the sun is up.
Mfg Campaign: 11517949
Recall Date: Apr 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The infotainment display camera combination is the worst system in any vehicle I’ve seen that has these installed. If it is daylight the screen is nearly impossible to see anything plainly. Someone is going to back into other vehicles or people. This occurs every day the car is used and backed up while the sun is up.
Corrective Action:
The infotainment display camera combination is the worst system in any vehicle I’ve seen that has these installed. If it is daylight the screen is nearly impossible to see anything plainly. Someone is going to back into other vehicles or people. This occurs every day the car is used and backed up while the sun is up.
Additional Notes:
The infotainment display camera combination is the worst system in any vehicle I’ve seen that has these installed. If it is daylight the screen is nearly impossible to see anything plainly. Someone is going to back into other vehicles or people. This occurs every day the car is used and backed up while the sun is up.
Mfg Campaign: 11517949
Recall Date: Apr 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The infotainment display camera combination is the worst system in any vehicle I’ve seen that has these installed. If it is daylight the screen is nearly impossible to see anything plainly. Someone is going to back into other vehicles or people. This occurs every day the car is used and backed up while the sun is up.
Corrective Action:
The infotainment display camera combination is the worst system in any vehicle I’ve seen that has these installed. If it is daylight the screen is nearly impossible to see anything plainly. Someone is going to back into other vehicles or people. This occurs every day the car is used and backed up while the sun is up.
Additional Notes:
The infotainment display camera combination is the worst system in any vehicle I’ve seen that has these installed. If it is daylight the screen is nearly impossible to see anything plainly. Someone is going to back into other vehicles or people. This occurs every day the car is used and backed up while the sun is up.
Mfg Campaign: 11517949
Recall Date: Apr 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine revs very high and the car dramatically slows down. This has happened three times (including today) in the two years I have owned the car. Once was extremely dangerous as it happened on an Interstate highway when traffic was at highway speeds. We were able to avoid getting in an accident though. Why is there no recall for this common problem with this car?
Corrective Action:
The engine revs very high and the car dramatically slows down. This has happened three times (including today) in the two years I have owned the car. Once was extremely dangerous as it happened on an Interstate highway when traffic was at highway speeds. We were able to avoid getting in an accident though. Why is there no recall for this common problem with this car?
Additional Notes:
The engine revs very high and the car dramatically slows down. This has happened three times (including today) in the two years I have owned the car. Once was extremely dangerous as it happened on an Interstate highway when traffic was at highway speeds. We were able to avoid getting in an accident though. Why is there no recall for this common problem with this car?
Mfg Campaign: 11513787
Recall Date: Mar 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The engine revs very high and the car dramatically slows down. This has happened three times (including today) in the two years I have owned the car. Once was extremely dangerous as it happened on an Interstate highway when traffic was at highway speeds. We were able to avoid getting in an accident though. Why is there no recall for this common problem with this car?
Corrective Action:
The engine revs very high and the car dramatically slows down. This has happened three times (including today) in the two years I have owned the car. Once was extremely dangerous as it happened on an Interstate highway when traffic was at highway speeds. We were able to avoid getting in an accident though. Why is there no recall for this common problem with this car?
Additional Notes:
The engine revs very high and the car dramatically slows down. This has happened three times (including today) in the two years I have owned the car. Once was extremely dangerous as it happened on an Interstate highway when traffic was at highway speeds. We were able to avoid getting in an accident though. Why is there no recall for this common problem with this car?
Mfg Campaign: 11513787
Recall Date: Mar 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving home at night I exited the 60 Freeway and turned right to go up a hill. The car would not move forward and I had to pull over. I noticed the battery indicator had 1 bar on it and the engine revved but the car would not go. After waiting the battery got recharged and we were able to complete our trip. I believe we were at risk due to the car slowing so suddenly it could have resulted in being rear ended. The car has not been taken yet to a dealer for this issue or been inspected by anyone. There were no warning lights or sounds from the car. This is second time this has happened in similar circumstances.
Corrective Action:
While driving home at night I exited the 60 Freeway and turned right to go up a hill. The car would not move forward and I had to pull over. I noticed the battery indicator had 1 bar on it and the engine revved but the car would not go. After waiting the battery got recharged and we were able to complete our trip. I believe we were at risk due to the car slowing so suddenly it could have resulted in being rear ended. The car has not been taken yet to a dealer for this issue or been inspected by anyone. There were no warning lights or sounds from the car. This is second time this has happened in similar circumstances.
Additional Notes:
While driving home at night I exited the 60 Freeway and turned right to go up a hill. The car would not move forward and I had to pull over. I noticed the battery indicator had 1 bar on it and the engine revved but the car would not go. After waiting the battery got recharged and we were able to complete our trip. I believe we were at risk due to the car slowing so suddenly it could have resulted in being rear ended. The car has not been taken yet to a dealer for this issue or been inspected by anyone. There were no warning lights or sounds from the car. This is second time this has happened in similar circumstances.
Mfg Campaign: 11495376
Recall Date: Nov 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving home at night I exited the 60 Freeway and turned right to go up a hill. The car would not move forward and I had to pull over. I noticed the battery indicator had 1 bar on it and the engine revved but the car would not go. After waiting the battery got recharged and we were able to complete our trip. I believe we were at risk due to the car slowing so suddenly it could have resulted in being rear ended. The car has not been taken yet to a dealer for this issue or been inspected by anyone. There were no warning lights or sounds from the car. This is second time this has happened in similar circumstances.
Corrective Action:
While driving home at night I exited the 60 Freeway and turned right to go up a hill. The car would not move forward and I had to pull over. I noticed the battery indicator had 1 bar on it and the engine revved but the car would not go. After waiting the battery got recharged and we were able to complete our trip. I believe we were at risk due to the car slowing so suddenly it could have resulted in being rear ended. The car has not been taken yet to a dealer for this issue or been inspected by anyone. There were no warning lights or sounds from the car. This is second time this has happened in similar circumstances.
Additional Notes:
While driving home at night I exited the 60 Freeway and turned right to go up a hill. The car would not move forward and I had to pull over. I noticed the battery indicator had 1 bar on it and the engine revved but the car would not go. After waiting the battery got recharged and we were able to complete our trip. I believe we were at risk due to the car slowing so suddenly it could have resulted in being rear ended. The car has not been taken yet to a dealer for this issue or been inspected by anyone. There were no warning lights or sounds from the car. This is second time this has happened in similar circumstances.
Mfg Campaign: 11495376
Recall Date: Nov 29, 2022
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