Complaints & Recalls
Consumer Complaints
8 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Received multiple warning alerts that adaptive cruise control, automatic emergency braking, forward collision warning, and Lane Departure/Keeping were not working while driving car. Took car to Honda dealership for repair and was told that this was a "DTC U3000-49" multipurpose camera unit failure. The component was only inspected by the Honda dealership. There were no warning indications prior to the failure warning lights.
Corrective Action:
Received multiple warning alerts that adaptive cruise control, automatic emergency braking, forward collision warning, and Lane Departure/Keeping were not working while driving car. Took car to Honda dealership for repair and was told that this was a "DTC U3000-49" multipurpose camera unit failure. The component was only inspected by the Honda dealership. There were no warning indications prior to the failure warning lights.
Additional Notes:
Received multiple warning alerts that adaptive cruise control, automatic emergency braking, forward collision warning, and Lane Departure/Keeping were not working while driving car. Took car to Honda dealership for repair and was told that this was a "DTC U3000-49" multipurpose camera unit failure. The component was only inspected by the Honda dealership. There were no warning indications prior to the failure warning lights.
Mfg Campaign: 11615319
Recall Date: Sep 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Received multiple warning alerts that adaptive cruise control, automatic emergency braking, forward collision warning, and Lane Departure/Keeping were not working while driving car. Took car to Honda dealership for repair and was told that this was a "DTC U3000-49" multipurpose camera unit failure. The component was only inspected by the Honda dealership. There were no warning indications prior to the failure warning lights.
Corrective Action:
Received multiple warning alerts that adaptive cruise control, automatic emergency braking, forward collision warning, and Lane Departure/Keeping were not working while driving car. Took car to Honda dealership for repair and was told that this was a "DTC U3000-49" multipurpose camera unit failure. The component was only inspected by the Honda dealership. There were no warning indications prior to the failure warning lights.
Additional Notes:
Received multiple warning alerts that adaptive cruise control, automatic emergency braking, forward collision warning, and Lane Departure/Keeping were not working while driving car. Took car to Honda dealership for repair and was told that this was a "DTC U3000-49" multipurpose camera unit failure. The component was only inspected by the Honda dealership. There were no warning indications prior to the failure warning lights.
Mfg Campaign: 11615319
Recall Date: Sep 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Received multiple warning alerts that adaptive cruise control, automatic emergency braking, forward collision warning, and Lane Departure/Keeping were not working while driving car. Took car to Honda dealership for repair and was told that this was a "DTC U3000-49" multipurpose camera unit failure. The component was only inspected by the Honda dealership. There were no warning indications prior to the failure warning lights.
Corrective Action:
Received multiple warning alerts that adaptive cruise control, automatic emergency braking, forward collision warning, and Lane Departure/Keeping were not working while driving car. Took car to Honda dealership for repair and was told that this was a "DTC U3000-49" multipurpose camera unit failure. The component was only inspected by the Honda dealership. There were no warning indications prior to the failure warning lights.
Additional Notes:
Received multiple warning alerts that adaptive cruise control, automatic emergency braking, forward collision warning, and Lane Departure/Keeping were not working while driving car. Took car to Honda dealership for repair and was told that this was a "DTC U3000-49" multipurpose camera unit failure. The component was only inspected by the Honda dealership. There were no warning indications prior to the failure warning lights.
Mfg Campaign: 11615319
Recall Date: Sep 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was reversing in order to go up a driveway at an Airbnb where my husband and I had been staying. The bottom of the car is low to the ground, and it was difficult to clear a rise at the bottom of the driveway. I was putting the car in reverse in order to try again when the car made a loud noise and in a split second veered at high speed to the other side of the cul de sac (the wheel was turned in order to go back up the driveway so it explains the trajectory but not what happened). Luckily, no cars were coming and it was a quiet residential area. The car crashed into the opposite curb and the right passenger airbag deployed. Luckily, no one was hurt. However, the car froze up and I could not steer or brake to avoid hitting the curb at high speed. The car was towed to a local collision service used by Beaverton Honda, and my husband and I flew home as we were out of town. The car sat at the collision lot for several weeks, the company saying they had no time to get to it. It was eventually declared totaled, and we were reimbursed by insurance. I never found out what went wrong with the car. We called Honda corporate and they made a report but we never heard back from them. I wish I knew what caused this to happen to a 2021 Honda Clarity with only 10,000 miles on the odometer. It would seem that scraping the bottom of the car may have jarred the electronics.
Corrective Action:
I was reversing in order to go up a driveway at an Airbnb where my husband and I had been staying. The bottom of the car is low to the ground, and it was difficult to clear a rise at the bottom of the driveway. I was putting the car in reverse in order to try again when the car made a loud noise and in a split second veered at high speed to the other side of the cul de sac (the wheel was turned in order to go back up the driveway so it explains the trajectory but not what happened). Luckily, no cars were coming and it was a quiet residential area. The car crashed into the opposite curb and the right passenger airbag deployed. Luckily, no one was hurt. However, the car froze up and I could not steer or brake to avoid hitting the curb at high speed. The car was towed to a local collision service used by Beaverton Honda, and my husband and I flew home as we were out of town. The car sat at the collision lot for several weeks, the company saying they had no time to get to it. It was eventually declared totaled, and we were reimbursed by insurance. I never found out what went wrong with the car. We called Honda corporate and they made a report but we never heard back from them. I wish I knew what caused this to happen to a 2021 Honda Clarity with only 10,000 miles on the odometer. It would seem that scraping the bottom of the car may have jarred the electronics.
Additional Notes:
I was reversing in order to go up a driveway at an Airbnb where my husband and I had been staying. The bottom of the car is low to the ground, and it was difficult to clear a rise at the bottom of the driveway. I was putting the car in reverse in order to try again when the car made a loud noise and in a split second veered at high speed to the other side of the cul de sac (the wheel was turned in order to go back up the driveway so it explains the trajectory but not what happened). Luckily, no cars were coming and it was a quiet residential area. The car crashed into the opposite curb and the right passenger airbag deployed. Luckily, no one was hurt. However, the car froze up and I could not steer or brake to avoid hitting the curb at high speed. The car was towed to a local collision service used by Beaverton Honda, and my husband and I flew home as we were out of town. The car sat at the collision lot for several weeks, the company saying they had no time to get to it. It was eventually declared totaled, and we were reimbursed by insurance. I never found out what went wrong with the car. We called Honda corporate and they made a report but we never heard back from them. I wish I knew what caused this to happen to a 2021 Honda Clarity with only 10,000 miles on the odometer. It would seem that scraping the bottom of the car may have jarred the electronics.
Mfg Campaign: 11534428
Recall Date: Jul 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I was reversing in order to go up a driveway at an Airbnb where my husband and I had been staying. The bottom of the car is low to the ground, and it was difficult to clear a rise at the bottom of the driveway. I was putting the car in reverse in order to try again when the car made a loud noise and in a split second veered at high speed to the other side of the cul de sac (the wheel was turned in order to go back up the driveway so it explains the trajectory but not what happened). Luckily, no cars were coming and it was a quiet residential area. The car crashed into the opposite curb and the right passenger airbag deployed. Luckily, no one was hurt. However, the car froze up and I could not steer or brake to avoid hitting the curb at high speed. The car was towed to a local collision service used by Beaverton Honda, and my husband and I flew home as we were out of town. The car sat at the collision lot for several weeks, the company saying they had no time to get to it. It was eventually declared totaled, and we were reimbursed by insurance. I never found out what went wrong with the car. We called Honda corporate and they made a report but we never heard back from them. I wish I knew what caused this to happen to a 2021 Honda Clarity with only 10,000 miles on the odometer. It would seem that scraping the bottom of the car may have jarred the electronics.
Corrective Action:
I was reversing in order to go up a driveway at an Airbnb where my husband and I had been staying. The bottom of the car is low to the ground, and it was difficult to clear a rise at the bottom of the driveway. I was putting the car in reverse in order to try again when the car made a loud noise and in a split second veered at high speed to the other side of the cul de sac (the wheel was turned in order to go back up the driveway so it explains the trajectory but not what happened). Luckily, no cars were coming and it was a quiet residential area. The car crashed into the opposite curb and the right passenger airbag deployed. Luckily, no one was hurt. However, the car froze up and I could not steer or brake to avoid hitting the curb at high speed. The car was towed to a local collision service used by Beaverton Honda, and my husband and I flew home as we were out of town. The car sat at the collision lot for several weeks, the company saying they had no time to get to it. It was eventually declared totaled, and we were reimbursed by insurance. I never found out what went wrong with the car. We called Honda corporate and they made a report but we never heard back from them. I wish I knew what caused this to happen to a 2021 Honda Clarity with only 10,000 miles on the odometer. It would seem that scraping the bottom of the car may have jarred the electronics.
Additional Notes:
I was reversing in order to go up a driveway at an Airbnb where my husband and I had been staying. The bottom of the car is low to the ground, and it was difficult to clear a rise at the bottom of the driveway. I was putting the car in reverse in order to try again when the car made a loud noise and in a split second veered at high speed to the other side of the cul de sac (the wheel was turned in order to go back up the driveway so it explains the trajectory but not what happened). Luckily, no cars were coming and it was a quiet residential area. The car crashed into the opposite curb and the right passenger airbag deployed. Luckily, no one was hurt. However, the car froze up and I could not steer or brake to avoid hitting the curb at high speed. The car was towed to a local collision service used by Beaverton Honda, and my husband and I flew home as we were out of town. The car sat at the collision lot for several weeks, the company saying they had no time to get to it. It was eventually declared totaled, and we were reimbursed by insurance. I never found out what went wrong with the car. We called Honda corporate and they made a report but we never heard back from them. I wish I knew what caused this to happen to a 2021 Honda Clarity with only 10,000 miles on the odometer. It would seem that scraping the bottom of the car may have jarred the electronics.
Mfg Campaign: 11534428
Recall Date: Jul 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was reversing in order to go up a driveway at an Airbnb where my husband and I had been staying. The bottom of the car is low to the ground, and it was difficult to clear a rise at the bottom of the driveway. I was putting the car in reverse in order to try again when the car made a loud noise and in a split second veered at high speed to the other side of the cul de sac (the wheel was turned in order to go back up the driveway so it explains the trajectory but not what happened). Luckily, no cars were coming and it was a quiet residential area. The car crashed into the opposite curb and the right passenger airbag deployed. Luckily, no one was hurt. However, the car froze up and I could not steer or brake to avoid hitting the curb at high speed. The car was towed to a local collision service used by Beaverton Honda, and my husband and I flew home as we were out of town. The car sat at the collision lot for several weeks, the company saying they had no time to get to it. It was eventually declared totaled, and we were reimbursed by insurance. I never found out what went wrong with the car. We called Honda corporate and they made a report but we never heard back from them. I wish I knew what caused this to happen to a 2021 Honda Clarity with only 10,000 miles on the odometer. It would seem that scraping the bottom of the car may have jarred the electronics.
Corrective Action:
I was reversing in order to go up a driveway at an Airbnb where my husband and I had been staying. The bottom of the car is low to the ground, and it was difficult to clear a rise at the bottom of the driveway. I was putting the car in reverse in order to try again when the car made a loud noise and in a split second veered at high speed to the other side of the cul de sac (the wheel was turned in order to go back up the driveway so it explains the trajectory but not what happened). Luckily, no cars were coming and it was a quiet residential area. The car crashed into the opposite curb and the right passenger airbag deployed. Luckily, no one was hurt. However, the car froze up and I could not steer or brake to avoid hitting the curb at high speed. The car was towed to a local collision service used by Beaverton Honda, and my husband and I flew home as we were out of town. The car sat at the collision lot for several weeks, the company saying they had no time to get to it. It was eventually declared totaled, and we were reimbursed by insurance. I never found out what went wrong with the car. We called Honda corporate and they made a report but we never heard back from them. I wish I knew what caused this to happen to a 2021 Honda Clarity with only 10,000 miles on the odometer. It would seem that scraping the bottom of the car may have jarred the electronics.
Additional Notes:
I was reversing in order to go up a driveway at an Airbnb where my husband and I had been staying. The bottom of the car is low to the ground, and it was difficult to clear a rise at the bottom of the driveway. I was putting the car in reverse in order to try again when the car made a loud noise and in a split second veered at high speed to the other side of the cul de sac (the wheel was turned in order to go back up the driveway so it explains the trajectory but not what happened). Luckily, no cars were coming and it was a quiet residential area. The car crashed into the opposite curb and the right passenger airbag deployed. Luckily, no one was hurt. However, the car froze up and I could not steer or brake to avoid hitting the curb at high speed. The car was towed to a local collision service used by Beaverton Honda, and my husband and I flew home as we were out of town. The car sat at the collision lot for several weeks, the company saying they had no time to get to it. It was eventually declared totaled, and we were reimbursed by insurance. I never found out what went wrong with the car. We called Honda corporate and they made a report but we never heard back from them. I wish I knew what caused this to happen to a 2021 Honda Clarity with only 10,000 miles on the odometer. It would seem that scraping the bottom of the car may have jarred the electronics.
Mfg Campaign: 11534428
Recall Date: Jul 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE REVS A LOT WHEN BATTERY CHARGE IS LOW THE ENGINE AND TRANSMISION GETS VERY LOUD CAR HAS ONLY 500 MILES AND IS DOING IT CONSTANT
Corrective Action:
THE ENGINE REVS A LOT WHEN BATTERY CHARGE IS LOW THE ENGINE AND TRANSMISION GETS VERY LOUD CAR HAS ONLY 500 MILES AND IS DOING IT CONSTANT
Additional Notes:
THE ENGINE REVS A LOT WHEN BATTERY CHARGE IS LOW THE ENGINE AND TRANSMISION GETS VERY LOUD CAR HAS ONLY 500 MILES AND IS DOING IT CONSTANT
Mfg Campaign: 11385537
Recall Date: Dec 29, 2020
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
THE ENGINE REVS A LOT WHEN BATTERY CHARGE IS LOW THE ENGINE AND TRANSMISION GETS VERY LOUD CAR HAS ONLY 500 MILES AND IS DOING IT CONSTANT
Corrective Action:
THE ENGINE REVS A LOT WHEN BATTERY CHARGE IS LOW THE ENGINE AND TRANSMISION GETS VERY LOUD CAR HAS ONLY 500 MILES AND IS DOING IT CONSTANT
Additional Notes:
THE ENGINE REVS A LOT WHEN BATTERY CHARGE IS LOW THE ENGINE AND TRANSMISION GETS VERY LOUD CAR HAS ONLY 500 MILES AND IS DOING IT CONSTANT
Mfg Campaign: 11385537
Recall Date: Dec 29, 2020
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