Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 CRF1100 Africa Twin motorcycles equipped with a dual-clutch transmission (DCT). A software error in the engine control unit (ECU), may disconnect the controller area network (CAN) communication and release the clutch, which can result in an engine stall or a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KN8
Recall Date: Sep 1, 2022
Consumer Complaints
7 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The fuel guage hits empty after only 3 gallons with a 5gal tank, did not do this when I first bought it, started after about 1200 miles on a long road trip. The TFT resets on its own, mileage for a tank will read for instance 22mi. when it should be 140-ish. It has reset while riding and on occasion between turning off ignition and restarting. At what point does this affect the automatic trans mission? The DCT is shifting up into 6th before 30mph creating a bog down situation. The resets also happen while operating on the road, just not when stopped.
Corrective Action:
The fuel guage hits empty after only 3 gallons with a 5gal tank, did not do this when I first bought it, started after about 1200 miles on a long road trip. The TFT resets on its own, mileage for a tank will read for instance 22mi. when it should be 140-ish. It has reset while riding and on occasion between turning off ignition and restarting. At what point does this affect the automatic trans mission? The DCT is shifting up into 6th before 30mph creating a bog down situation. The resets also happen while operating on the road, just not when stopped.
Additional Notes:
The fuel guage hits empty after only 3 gallons with a 5gal tank, did not do this when I first bought it, started after about 1200 miles on a long road trip. The TFT resets on its own, mileage for a tank will read for instance 22mi. when it should be 140-ish. It has reset while riding and on occasion between turning off ignition and restarting. At what point does this affect the automatic trans mission? The DCT is shifting up into 6th before 30mph creating a bog down situation. The resets also happen while operating on the road, just not when stopped.
Mfg Campaign: 11524857
Recall Date: Jun 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel guage hits empty after only 3 gallons with a 5gal tank, did not do this when I first bought it, started after about 1200 miles on a long road trip. The TFT resets on its own, mileage for a tank will read for instance 22mi. when it should be 140-ish. It has reset while riding and on occasion between turning off ignition and restarting. At what point does this affect the automatic trans mission? The DCT is shifting up into 6th before 30mph creating a bog down situation. The resets also happen while operating on the road, just not when stopped.
Corrective Action:
The fuel guage hits empty after only 3 gallons with a 5gal tank, did not do this when I first bought it, started after about 1200 miles on a long road trip. The TFT resets on its own, mileage for a tank will read for instance 22mi. when it should be 140-ish. It has reset while riding and on occasion between turning off ignition and restarting. At what point does this affect the automatic trans mission? The DCT is shifting up into 6th before 30mph creating a bog down situation. The resets also happen while operating on the road, just not when stopped.
Additional Notes:
The fuel guage hits empty after only 3 gallons with a 5gal tank, did not do this when I first bought it, started after about 1200 miles on a long road trip. The TFT resets on its own, mileage for a tank will read for instance 22mi. when it should be 140-ish. It has reset while riding and on occasion between turning off ignition and restarting. At what point does this affect the automatic trans mission? The DCT is shifting up into 6th before 30mph creating a bog down situation. The resets also happen while operating on the road, just not when stopped.
Mfg Campaign: 11524857
Recall Date: Jun 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The fuel guage hits empty after only 3 gallons with a 5gal tank, did not do this when I first bought it, started after about 1200 miles on a long road trip. The TFT resets on its own, mileage for a tank will read for instance 22mi. when it should be 140-ish. It has reset while riding and on occasion between turning off ignition and restarting. At what point does this affect the automatic trans mission? The DCT is shifting up into 6th before 30mph creating a bog down situation. The resets also happen while operating on the road, just not when stopped.
Corrective Action:
The fuel guage hits empty after only 3 gallons with a 5gal tank, did not do this when I first bought it, started after about 1200 miles on a long road trip. The TFT resets on its own, mileage for a tank will read for instance 22mi. when it should be 140-ish. It has reset while riding and on occasion between turning off ignition and restarting. At what point does this affect the automatic trans mission? The DCT is shifting up into 6th before 30mph creating a bog down situation. The resets also happen while operating on the road, just not when stopped.
Additional Notes:
The fuel guage hits empty after only 3 gallons with a 5gal tank, did not do this when I first bought it, started after about 1200 miles on a long road trip. The TFT resets on its own, mileage for a tank will read for instance 22mi. when it should be 140-ish. It has reset while riding and on occasion between turning off ignition and restarting. At what point does this affect the automatic trans mission? The DCT is shifting up into 6th before 30mph creating a bog down situation. The resets also happen while operating on the road, just not when stopped.
Mfg Campaign: 11524857
Recall Date: Jun 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
This concerns a Honda motorcycle with a Dual Clutch Transmission (aka, automatic). This motorcycle has had an NHTSA recall for my specific issue (see below [22V-622 JPH added 01Jun2023]) and has had the recall performed. The issue prompting the recall is still happening to me and others who have had the recall performed. The engine sometimes stalls when given gas after idling (for me, it has always been idling for at least 30 seconds). When it happens, it happens the instant that I turn the throttle (the motorcycle doesn't even move). The hotter the ambient temperature, the more likely it is to happen. This issue has happened 6 times in the last 700 miles. It has only happened to me when it was 84 degrees or hotter. During the 700 mile period, it went about 315 miles without doing it, but eventually did it the heat of the afternoon. It did it twice today in about 80 miles. It's dangerous to be sitting at a stop light with cars/trucks behind me and not accelerate immediately when the light turns green (or worse, with drivers barreling toward me, seeing a green light and not slowing because they expect me to immediately get out of their way). Stalling is especially dangerous on streets/roads with high speed limits. I haven't taken my motorcycle to the Honda dealership where it was purchased yet (I'm the second owner but still covered by the Honda warranty). They informed me that they are not staffed to spend a lot of time trying to reproduce the issue. Nevertheless, I will drop it off with them soon since I don't have another option. Honda dealer techs inspected the vehicle when they performed the initial recall but say they need to inspect it again. I receive no warnings before it happens.
Corrective Action:
This concerns a Honda motorcycle with a Dual Clutch Transmission (aka, automatic). This motorcycle has had an NHTSA recall for my specific issue (see below [22V-622 JPH added 01Jun2023]) and has had the recall performed. The issue prompting the recall is still happening to me and others who have had the recall performed. The engine sometimes stalls when given gas after idling (for me, it has always been idling for at least 30 seconds). When it happens, it happens the instant that I turn the throttle (the motorcycle doesn't even move). The hotter the ambient temperature, the more likely it is to happen. This issue has happened 6 times in the last 700 miles. It has only happened to me when it was 84 degrees or hotter. During the 700 mile period, it went about 315 miles without doing it, but eventually did it the heat of the afternoon. It did it twice today in about 80 miles. It's dangerous to be sitting at a stop light with cars/trucks behind me and not accelerate immediately when the light turns green (or worse, with drivers barreling toward me, seeing a green light and not slowing because they expect me to immediately get out of their way). Stalling is especially dangerous on streets/roads with high speed limits. I haven't taken my motorcycle to the Honda dealership where it was purchased yet (I'm the second owner but still covered by the Honda warranty). They informed me that they are not staffed to spend a lot of time trying to reproduce the issue. Nevertheless, I will drop it off with them soon since I don't have another option. Honda dealer techs inspected the vehicle when they performed the initial recall but say they need to inspect it again. I receive no warnings before it happens.
Additional Notes:
This concerns a Honda motorcycle with a Dual Clutch Transmission (aka, automatic). This motorcycle has had an NHTSA recall for my specific issue (see below [22V-622 JPH added 01Jun2023]) and has had the recall performed. The issue prompting the recall is still happening to me and others who have had the recall performed. The engine sometimes stalls when given gas after idling (for me, it has always been idling for at least 30 seconds). When it happens, it happens the instant that I turn the throttle (the motorcycle doesn't even move). The hotter the ambient temperature, the more likely it is to happen. This issue has happened 6 times in the last 700 miles. It has only happened to me when it was 84 degrees or hotter. During the 700 mile period, it went about 315 miles without doing it, but eventually did it the heat of the afternoon. It did it twice today in about 80 miles. It's dangerous to be sitting at a stop light with cars/trucks behind me and not accelerate immediately when the light turns green (or worse, with drivers barreling toward me, seeing a green light and not slowing because they expect me to immediately get out of their way). Stalling is especially dangerous on streets/roads with high speed limits. I haven't taken my motorcycle to the Honda dealership where it was purchased yet (I'm the second owner but still covered by the Honda warranty). They informed me that they are not staffed to spend a lot of time trying to reproduce the issue. Nevertheless, I will drop it off with them soon since I don't have another option. Honda dealer techs inspected the vehicle when they performed the initial recall but say they need to inspect it again. I receive no warnings before it happens.
Mfg Campaign: 11524717
Recall Date: May 31, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The TFT Touchscreen has failed multiple time. Sometimes it blackouts so I cannot see what speed I am going or my tachometer. Recently it stopped responding to my touch input. This is an issue worldwide with any Honda Africa Twin 202X - to present. If it has a TFT screen they have this issue. There are forums upon forums about this exact issue, we are all waiting patiently for Honda to announce a recall. I am out of warranty so it would cost me upwards of 3K USD to fix this issue which is 100% a manufacturer defect from factory.
Corrective Action:
The TFT Touchscreen has failed multiple time. Sometimes it blackouts so I cannot see what speed I am going or my tachometer. Recently it stopped responding to my touch input. This is an issue worldwide with any Honda Africa Twin 202X - to present. If it has a TFT screen they have this issue. There are forums upon forums about this exact issue, we are all waiting patiently for Honda to announce a recall. I am out of warranty so it would cost me upwards of 3K USD to fix this issue which is 100% a manufacturer defect from factory.
Additional Notes:
The TFT Touchscreen has failed multiple time. Sometimes it blackouts so I cannot see what speed I am going or my tachometer. Recently it stopped responding to my touch input. This is an issue worldwide with any Honda Africa Twin 202X - to present. If it has a TFT screen they have this issue. There are forums upon forums about this exact issue, we are all waiting patiently for Honda to announce a recall. I am out of warranty so it would cost me upwards of 3K USD to fix this issue which is 100% a manufacturer defect from factory.
Mfg Campaign: 11512722
Recall Date: Mar 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While overpassing a slow moving truck doing about 45 MPH on a 2-lane highway, I accelerated to overtake the vehicle. Just before pulling in front of the truck I experienced a total loss of propulsion. I thought I had a broken chain. I quickly looked and discovered the chain was intact. I could rev the engine, but it would not go in gear. This is a Dual-Clutch transmission model. Unable now to overtake the truck and with traffic oncoming, I retreated to the shoulder on the far side of the road. The engine remained at a fast idle, but unable to get it in gear, I shutoff the engine. When I restarted the computer, I could not start the engine because now it was stuck in 3rd gear. After multiple attempts I was able to get the back to downshift to 3, 2, 1, then N by simultaneously rolling the bike back and forth while pressing the downshift button. I was able to ride the motorcycle home approx 165 miles without further fault but this could've ended badly.
Corrective Action:
While overpassing a slow moving truck doing about 45 MPH on a 2-lane highway, I accelerated to overtake the vehicle. Just before pulling in front of the truck I experienced a total loss of propulsion. I thought I had a broken chain. I quickly looked and discovered the chain was intact. I could rev the engine, but it would not go in gear. This is a Dual-Clutch transmission model. Unable now to overtake the truck and with traffic oncoming, I retreated to the shoulder on the far side of the road. The engine remained at a fast idle, but unable to get it in gear, I shutoff the engine. When I restarted the computer, I could not start the engine because now it was stuck in 3rd gear. After multiple attempts I was able to get the back to downshift to 3, 2, 1, then N by simultaneously rolling the bike back and forth while pressing the downshift button. I was able to ride the motorcycle home approx 165 miles without further fault but this could've ended badly.
Additional Notes:
While overpassing a slow moving truck doing about 45 MPH on a 2-lane highway, I accelerated to overtake the vehicle. Just before pulling in front of the truck I experienced a total loss of propulsion. I thought I had a broken chain. I quickly looked and discovered the chain was intact. I could rev the engine, but it would not go in gear. This is a Dual-Clutch transmission model. Unable now to overtake the truck and with traffic oncoming, I retreated to the shoulder on the far side of the road. The engine remained at a fast idle, but unable to get it in gear, I shutoff the engine. When I restarted the computer, I could not start the engine because now it was stuck in 3rd gear. After multiple attempts I was able to get the back to downshift to 3, 2, 1, then N by simultaneously rolling the bike back and forth while pressing the downshift button. I was able to ride the motorcycle home approx 165 miles without further fault but this could've ended badly.
Mfg Campaign: 11489864
Recall Date: Oct 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While overpassing a slow moving truck doing about 45 MPH on a 2-lane highway, I accelerated to overtake the vehicle. Just before pulling in front of the truck I experienced a total loss of propulsion. I thought I had a broken chain. I quickly looked and discovered the chain was intact. I could rev the engine, but it would not go in gear. This is a Dual-Clutch transmission model. Unable now to overtake the truck and with traffic oncoming, I retreated to the shoulder on the far side of the road. The engine remained at a fast idle, but unable to get it in gear, I shutoff the engine. When I restarted the computer, I could not start the engine because now it was stuck in 3rd gear. After multiple attempts I was able to get the back to downshift to 3, 2, 1, then N by simultaneously rolling the bike back and forth while pressing the downshift button. I was able to ride the motorcycle home approx 165 miles without further fault but this could've ended badly.
Corrective Action:
While overpassing a slow moving truck doing about 45 MPH on a 2-lane highway, I accelerated to overtake the vehicle. Just before pulling in front of the truck I experienced a total loss of propulsion. I thought I had a broken chain. I quickly looked and discovered the chain was intact. I could rev the engine, but it would not go in gear. This is a Dual-Clutch transmission model. Unable now to overtake the truck and with traffic oncoming, I retreated to the shoulder on the far side of the road. The engine remained at a fast idle, but unable to get it in gear, I shutoff the engine. When I restarted the computer, I could not start the engine because now it was stuck in 3rd gear. After multiple attempts I was able to get the back to downshift to 3, 2, 1, then N by simultaneously rolling the bike back and forth while pressing the downshift button. I was able to ride the motorcycle home approx 165 miles without further fault but this could've ended badly.
Additional Notes:
While overpassing a slow moving truck doing about 45 MPH on a 2-lane highway, I accelerated to overtake the vehicle. Just before pulling in front of the truck I experienced a total loss of propulsion. I thought I had a broken chain. I quickly looked and discovered the chain was intact. I could rev the engine, but it would not go in gear. This is a Dual-Clutch transmission model. Unable now to overtake the truck and with traffic oncoming, I retreated to the shoulder on the far side of the road. The engine remained at a fast idle, but unable to get it in gear, I shutoff the engine. When I restarted the computer, I could not start the engine because now it was stuck in 3rd gear. After multiple attempts I was able to get the back to downshift to 3, 2, 1, then N by simultaneously rolling the bike back and forth while pressing the downshift button. I was able to ride the motorcycle home approx 165 miles without further fault but this could've ended badly.
Mfg Campaign: 11489864
Recall Date: Oct 18, 2022
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