HONDA INSIGHT 2019

Complete listing of complaints and recalls for this vehicle

112
Complaints
313
Recalls

Complaints & Recalls

112 Complaints 313 Recalls

Official Safety Recalls - Important!

313 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V158000 SAFETY RECALL
448.6K Vehicles Affected
Recall Date: Mar 9, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

Potential Risk:
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
FREE Recall Solution:
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: NDA, QDB, BDC, MDD
Notice Date: Apr 18, 2023
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V215000 SAFETY RECALL
624.6K Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Multiple Codes
Notice Date: May 18, 2021
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V771000 SAFETY RECALL
737.2K Vehicles Affected
Recall Date: Dec 10, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.

Potential Risk:
Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: X95
Notice Date: Feb 22, 2021
Recall Date: Dec 10, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V314000 SAFETY RECALL
136K Vehicles Affected
Recall Date: May 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Notice Date: Jul 22, 2020
Recall Date: May 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 18V664000 SAFETY RECALL
118 Vehicles Affected
Recall Date: Sep 27, 2018
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Honda Insight, Odyssey, and Ridgeline vehicles. The Supplemental Restraint System (SRS) control unit may have a manufacturing error, possibly resulting in the air bags or seatbelt pretensioners not deploying in the event of a crash.

Potential Risk:
In the event of a crash, if the air bags or seatbelt pretensioners do not function as intended, there would be an increased risk of injury.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the SRS unit, free of charge. The recall began November 8, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B2R, C2P, and Z2Q.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: B2R, C2P, Z2Q
Notice Date: Nov 8, 2018
Recall Date: Sep 27, 2018
Honda (american Honda Motor Co.)
NHTSA Campaign: 18V629000 SAFETY RECALL
232.1K Vehicles Affected
Recall Date: Sep 13, 2018
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018 Honda Accord and 2019 Honda Insight vehicles. In certain scenarios, the back-up camera center display may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
If the rearview camera display does not show what is behind the vehicle, it can increase the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will reprogram the display audio unit software, free of charge. The recall began October 30, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K2G and V2F.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: K2G, V2F
Notice Date: Oct 30, 2018
Recall Date: Sep 13, 2018

Consumer Complaints

112 Complaints
Honda (american Honda Motor Co.)
Campaign: 11672040 Other
Jul 8, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have a 2019 Honda Insight that has had two previous air conditioner failures that were covered under an extended warranty that Honda issued for the compressor and condenser based on known problems with the system. The air conditioner, as of 6/2025, has again failed for the third time. The local dealer Victory Honda of Morgan Hill diagnosed a leaking evaporator which Honda is refusing to cover as the car is out of factory warranty. Upon researching the matter online I learned it is a widespread issue and even resulted in an unsuccessful class action lawsuit. The air conditioner failures are a safety issue because the defroster does not function effectively without it. This can result in fogged windows causing impaired visibility while driving. I believe that the evaporator repair should be included in the 10 year air conditioner condenser and compressor warranty that Honda previously issued. The air conditioner is a closed system and whatever the root issues causing failures are, they don’t appear to be limited to just the two components covered under the extended warranty that Honda issued.

Corrective Action:

I have a 2019 Honda Insight that has had two previous air conditioner failures that were covered under an extended warranty that Honda issued for the compressor and condenser based on known problems with the system. The air conditioner, as of 6/2025, has again failed for the third time. The local dealer Victory Honda of Morgan Hill diagnosed a leaking evaporator which Honda is refusing to cover as the car is out of factory warranty. Upon researching the matter online I learned it is a widespread issue and even resulted in an unsuccessful class action lawsuit. The air conditioner failures are a safety issue because the defroster does not function effectively without it. This can result in fogged windows causing impaired visibility while driving. I believe that the evaporator repair should be included in the 10 year air conditioner condenser and compressor warranty that Honda previously issued. The air conditioner is a closed system and whatever the root issues causing failures are, they don’t appear to be limited to just the two components covered under the extended warranty that Honda issued.

Additional Notes:

I have a 2019 Honda Insight that has had two previous air conditioner failures that were covered under an extended warranty that Honda issued for the compressor and condenser based on known problems with the system. The air conditioner, as of 6/2025, has again failed for the third time. The local dealer Victory Honda of Morgan Hill diagnosed a leaking evaporator which Honda is refusing to cover as the car is out of factory warranty. Upon researching the matter online I learned it is a widespread issue and even resulted in an unsuccessful class action lawsuit. The air conditioner failures are a safety issue because the defroster does not function effectively without it. This can result in fogged windows causing impaired visibility while driving. I believe that the evaporator repair should be included in the 10 year air conditioner condenser and compressor warranty that Honda previously issued. The air conditioner is a closed system and whatever the root issues causing failures are, they don’t appear to be limited to just the two components covered under the extended warranty that Honda issued.

Manufacturer: HONDA
Mfg Campaign: 11672040
Notice Date: Jul 8, 2025
Recall Date: Jul 8, 2025
Honda (american Honda Motor Co.)
Campaign: 11672040 Other
Jul 8, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

I have a 2019 Honda Insight that has had two previous air conditioner failures that were covered under an extended warranty that Honda issued for the compressor and condenser based on known problems with the system. The air conditioner, as of 6/2025, has again failed for the third time. The local dealer Victory Honda of Morgan Hill diagnosed a leaking evaporator which Honda is refusing to cover as the car is out of factory warranty. Upon researching the matter online I learned it is a widespread issue and even resulted in an unsuccessful class action lawsuit. The air conditioner failures are a safety issue because the defroster does not function effectively without it. This can result in fogged windows causing impaired visibility while driving. I believe that the evaporator repair should be included in the 10 year air conditioner condenser and compressor warranty that Honda previously issued. The air conditioner is a closed system and whatever the root issues causing failures are, they don’t appear to be limited to just the two components covered under the extended warranty that Honda issued.

Corrective Action:

I have a 2019 Honda Insight that has had two previous air conditioner failures that were covered under an extended warranty that Honda issued for the compressor and condenser based on known problems with the system. The air conditioner, as of 6/2025, has again failed for the third time. The local dealer Victory Honda of Morgan Hill diagnosed a leaking evaporator which Honda is refusing to cover as the car is out of factory warranty. Upon researching the matter online I learned it is a widespread issue and even resulted in an unsuccessful class action lawsuit. The air conditioner failures are a safety issue because the defroster does not function effectively without it. This can result in fogged windows causing impaired visibility while driving. I believe that the evaporator repair should be included in the 10 year air conditioner condenser and compressor warranty that Honda previously issued. The air conditioner is a closed system and whatever the root issues causing failures are, they don’t appear to be limited to just the two components covered under the extended warranty that Honda issued.

Additional Notes:

I have a 2019 Honda Insight that has had two previous air conditioner failures that were covered under an extended warranty that Honda issued for the compressor and condenser based on known problems with the system. The air conditioner, as of 6/2025, has again failed for the third time. The local dealer Victory Honda of Morgan Hill diagnosed a leaking evaporator which Honda is refusing to cover as the car is out of factory warranty. Upon researching the matter online I learned it is a widespread issue and even resulted in an unsuccessful class action lawsuit. The air conditioner failures are a safety issue because the defroster does not function effectively without it. This can result in fogged windows causing impaired visibility while driving. I believe that the evaporator repair should be included in the 10 year air conditioner condenser and compressor warranty that Honda previously issued. The air conditioner is a closed system and whatever the root issues causing failures are, they don’t appear to be limited to just the two components covered under the extended warranty that Honda issued.

Manufacturer: HONDA
Mfg Campaign: 11672040
Notice Date: Jul 8, 2025
Recall Date: Jul 8, 2025
Honda (american Honda Motor Co.)
Campaign: 11663269 Other
May 27, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Consistent failure of A/C Evaporator and Condensor, which causes failure of entire A/C system and requires expensive replacement parts/repairs. Recall issued on Condensor but not on Evaporator, which makes no sense. Both are needed for A/C to run. The leaks from condensor and evaporator impact function of the engine by making it skip on acceleration. It also impacts the filter systems. Dangerous for health and safety.

Corrective Action:

Consistent failure of A/C Evaporator and Condensor, which causes failure of entire A/C system and requires expensive replacement parts/repairs. Recall issued on Condensor but not on Evaporator, which makes no sense. Both are needed for A/C to run. The leaks from condensor and evaporator impact function of the engine by making it skip on acceleration. It also impacts the filter systems. Dangerous for health and safety.

Additional Notes:

Consistent failure of A/C Evaporator and Condensor, which causes failure of entire A/C system and requires expensive replacement parts/repairs. Recall issued on Condensor but not on Evaporator, which makes no sense. Both are needed for A/C to run. The leaks from condensor and evaporator impact function of the engine by making it skip on acceleration. It also impacts the filter systems. Dangerous for health and safety.

Manufacturer: HONDA
Mfg Campaign: 11663269
Notice Date: May 27, 2025
Recall Date: May 27, 2025
Honda (american Honda Motor Co.)
Campaign: 11647876 Other
Mar 12, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Driving normally about to enter a clear intersections when the brakes automatically fully engaged bringing the vehicle to a complete stop. There was nothing in front of me, and no cars about to cross in front of me. Lucky there was no accident and I was able to continue on. There have been no issues, inspections, or changes leading up to this incident.

Corrective Action:

Driving normally about to enter a clear intersections when the brakes automatically fully engaged bringing the vehicle to a complete stop. There was nothing in front of me, and no cars about to cross in front of me. Lucky there was no accident and I was able to continue on. There have been no issues, inspections, or changes leading up to this incident.

Additional Notes:

Driving normally about to enter a clear intersections when the brakes automatically fully engaged bringing the vehicle to a complete stop. There was nothing in front of me, and no cars about to cross in front of me. Lucky there was no accident and I was able to continue on. There have been no issues, inspections, or changes leading up to this incident.

Manufacturer: HONDA
Mfg Campaign: 11647876
Notice Date: Mar 12, 2025
Recall Date: Mar 12, 2025
Honda (american Honda Motor Co.)
Campaign: 11647876 Other
Mar 12, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Driving normally about to enter a clear intersections when the brakes automatically fully engaged bringing the vehicle to a complete stop. There was nothing in front of me, and no cars about to cross in front of me. Lucky there was no accident and I was able to continue on. There have been no issues, inspections, or changes leading up to this incident.

Corrective Action:

Driving normally about to enter a clear intersections when the brakes automatically fully engaged bringing the vehicle to a complete stop. There was nothing in front of me, and no cars about to cross in front of me. Lucky there was no accident and I was able to continue on. There have been no issues, inspections, or changes leading up to this incident.

Additional Notes:

Driving normally about to enter a clear intersections when the brakes automatically fully engaged bringing the vehicle to a complete stop. There was nothing in front of me, and no cars about to cross in front of me. Lucky there was no accident and I was able to continue on. There have been no issues, inspections, or changes leading up to this incident.

Manufacturer: HONDA
Mfg Campaign: 11647876
Notice Date: Mar 12, 2025
Recall Date: Mar 12, 2025
Honda (american Honda Motor Co.)
Campaign: 11644561 Other
Feb 24, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2019 Honda Insight. The contact stated that while her husband was driving the vehicle at an undisclosed speed, the automatic braking system failed to deactivate as intended. There was no warning light illuminated. The contact stated that an appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

Corrective Action:

The contact owns a 2019 Honda Insight. The contact stated that while her husband was driving the vehicle at an undisclosed speed, the automatic braking system failed to deactivate as intended. There was no warning light illuminated. The contact stated that an appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

Additional Notes:

The contact owns a 2019 Honda Insight. The contact stated that while her husband was driving the vehicle at an undisclosed speed, the automatic braking system failed to deactivate as intended. There was no warning light illuminated. The contact stated that an appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

Manufacturer: HONDA
Mfg Campaign: 11644561
Notice Date: Feb 24, 2025
Recall Date: Feb 24, 2025
Honda (american Honda Motor Co.)
Campaign: 11640438 Other
Feb 3, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The car was serviced due to a recall about fuel pump defect and after the service, the car was halted in the middle of the trip. This incident is not acceptable and especially the recall service was supposed to fix that problem. The sudden stop of malfunctioning fuel pump could cause collision, injury and possible lives!

Corrective Action:

The car was serviced due to a recall about fuel pump defect and after the service, the car was halted in the middle of the trip. This incident is not acceptable and especially the recall service was supposed to fix that problem. The sudden stop of malfunctioning fuel pump could cause collision, injury and possible lives!

Additional Notes:

The car was serviced due to a recall about fuel pump defect and after the service, the car was halted in the middle of the trip. This incident is not acceptable and especially the recall service was supposed to fix that problem. The sudden stop of malfunctioning fuel pump could cause collision, injury and possible lives!

Manufacturer: HONDA
Mfg Campaign: 11640438
Notice Date: Feb 3, 2025
Recall Date: Feb 3, 2025
Honda (american Honda Motor Co.)
Campaign: 11639281 Other
Jan 29, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Was taken into the dealership on 1/27 for an oil change and a general check-up. This morning 1/29 before starting up the vehicle noticed that the windshield had cracked windshield that looked like it was due to a bubble being created between the panes of glass which caused it to crack and shatter. This is not only a safety concern but an issue as well. Thankfully I was not driving the vehicle at the time that this happened.

Corrective Action:

Was taken into the dealership on 1/27 for an oil change and a general check-up. This morning 1/29 before starting up the vehicle noticed that the windshield had cracked windshield that looked like it was due to a bubble being created between the panes of glass which caused it to crack and shatter. This is not only a safety concern but an issue as well. Thankfully I was not driving the vehicle at the time that this happened.

Additional Notes:

Was taken into the dealership on 1/27 for an oil change and a general check-up. This morning 1/29 before starting up the vehicle noticed that the windshield had cracked windshield that looked like it was due to a bubble being created between the panes of glass which caused it to crack and shatter. This is not only a safety concern but an issue as well. Thankfully I was not driving the vehicle at the time that this happened.

Manufacturer: HONDA
Mfg Campaign: 11639281
Notice Date: Jan 29, 2025
Recall Date: Jan 29, 2025
Honda (american Honda Motor Co.)
Campaign: 11637156 Other
Jan 20, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I experienced an inadvertent emergency braking action in my 2019 Insight while cruising at highway speed. I was in the right lane, which had just doubled in width due to an on-ramp joining the highway. This situation will sometimes confuse my car's Lane Keeping Assist System, causing a side-to-side shudder or swerve, but in this case the Automatic Emergency Braking activated, causing me to lose about 10-15 mph in speed. There were no other cars around, and I never lost control of the vehicle. Most of the time, an AEB activation like what I experienced is completely harmless. There are no other cars around, and the road surface is good enough to prevent a loss of control. If another car is close behind or the road surface is extremely poor (ice, substantial water, etc.), this experience could possibly result in a rear-end collision or a spin-out. Because my AEB incident was harmless, I never reported it to the police, insurance, dealership, or manufacturer. I'm unaware of any warning lamps, messages, or symptoms before or after that could be related to the incident. As you can see, my report is anecdotal and I didn't save any precise documentation (e.g. dashcam footage) from when the incident occurred. My main goals in reporting are to corroborate the potential issue in investigation EA25002 and add my car's VIN as another data point.

Corrective Action:

I experienced an inadvertent emergency braking action in my 2019 Insight while cruising at highway speed. I was in the right lane, which had just doubled in width due to an on-ramp joining the highway. This situation will sometimes confuse my car's Lane Keeping Assist System, causing a side-to-side shudder or swerve, but in this case the Automatic Emergency Braking activated, causing me to lose about 10-15 mph in speed. There were no other cars around, and I never lost control of the vehicle. Most of the time, an AEB activation like what I experienced is completely harmless. There are no other cars around, and the road surface is good enough to prevent a loss of control. If another car is close behind or the road surface is extremely poor (ice, substantial water, etc.), this experience could possibly result in a rear-end collision or a spin-out. Because my AEB incident was harmless, I never reported it to the police, insurance, dealership, or manufacturer. I'm unaware of any warning lamps, messages, or symptoms before or after that could be related to the incident. As you can see, my report is anecdotal and I didn't save any precise documentation (e.g. dashcam footage) from when the incident occurred. My main goals in reporting are to corroborate the potential issue in investigation EA25002 and add my car's VIN as another data point.

Additional Notes:

I experienced an inadvertent emergency braking action in my 2019 Insight while cruising at highway speed. I was in the right lane, which had just doubled in width due to an on-ramp joining the highway. This situation will sometimes confuse my car's Lane Keeping Assist System, causing a side-to-side shudder or swerve, but in this case the Automatic Emergency Braking activated, causing me to lose about 10-15 mph in speed. There were no other cars around, and I never lost control of the vehicle. Most of the time, an AEB activation like what I experienced is completely harmless. There are no other cars around, and the road surface is good enough to prevent a loss of control. If another car is close behind or the road surface is extremely poor (ice, substantial water, etc.), this experience could possibly result in a rear-end collision or a spin-out. Because my AEB incident was harmless, I never reported it to the police, insurance, dealership, or manufacturer. I'm unaware of any warning lamps, messages, or symptoms before or after that could be related to the incident. As you can see, my report is anecdotal and I didn't save any precise documentation (e.g. dashcam footage) from when the incident occurred. My main goals in reporting are to corroborate the potential issue in investigation EA25002 and add my car's VIN as another data point.

Manufacturer: HONDA
Mfg Campaign: 11637156
Notice Date: Jan 20, 2025
Recall Date: Jan 20, 2025
Honda (american Honda Motor Co.)
Campaign: 11631450 Other
Dec 18, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I was stopped at a stoplight and then the light turned green. I began to accelerate and immediately and simultaneously my car began flashing BRAKE, beeping, and slamming on the brakes. I came to a literal grinding halt. There was no car in front of me nor was one merging into my lane. It was completely unwarranted and quite honestly frightening. There was a car behind me but thankfully they did not hit me. The CMBS clearly malfunctioned. Because there was no collision I did not file a police report. This however did put me at a huge risk of getting rear ended. The car has not been inspected since as this is not an open recall. There were no warning signs (lamps, messages, etc) before this occured.

Corrective Action:

I was stopped at a stoplight and then the light turned green. I began to accelerate and immediately and simultaneously my car began flashing BRAKE, beeping, and slamming on the brakes. I came to a literal grinding halt. There was no car in front of me nor was one merging into my lane. It was completely unwarranted and quite honestly frightening. There was a car behind me but thankfully they did not hit me. The CMBS clearly malfunctioned. Because there was no collision I did not file a police report. This however did put me at a huge risk of getting rear ended. The car has not been inspected since as this is not an open recall. There were no warning signs (lamps, messages, etc) before this occured.

Additional Notes:

I was stopped at a stoplight and then the light turned green. I began to accelerate and immediately and simultaneously my car began flashing BRAKE, beeping, and slamming on the brakes. I came to a literal grinding halt. There was no car in front of me nor was one merging into my lane. It was completely unwarranted and quite honestly frightening. There was a car behind me but thankfully they did not hit me. The CMBS clearly malfunctioned. Because there was no collision I did not file a police report. This however did put me at a huge risk of getting rear ended. The car has not been inspected since as this is not an open recall. There were no warning signs (lamps, messages, etc) before this occured.

Manufacturer: HONDA
Mfg Campaign: 11631450
Notice Date: Dec 18, 2024
Recall Date: Dec 18, 2024
Honda (american Honda Motor Co.)
Campaign: 11630288 Other
Dec 12, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11630288
Notice Date: Dec 12, 2024
Recall Date: Dec 12, 2024
Honda (american Honda Motor Co.)
Campaign: 11629454 Other
Dec 7, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

When we took it in for the front seat, buckle recall, we informed the dealership there was an issue with the driver side rear seatbelt. At that time, we only had two kids. Now we have three children, and we are not able to buckle all our children in the backseat. Each time we take the car to the dealership for an oil change we tell him the same issue they state there is no recall and won’t look at it. . How can you help?

Corrective Action:

When we took it in for the front seat, buckle recall, we informed the dealership there was an issue with the driver side rear seatbelt. At that time, we only had two kids. Now we have three children, and we are not able to buckle all our children in the backseat. Each time we take the car to the dealership for an oil change we tell him the same issue they state there is no recall and won’t look at it. . How can you help?

Additional Notes:

When we took it in for the front seat, buckle recall, we informed the dealership there was an issue with the driver side rear seatbelt. At that time, we only had two kids. Now we have three children, and we are not able to buckle all our children in the backseat. Each time we take the car to the dealership for an oil change we tell him the same issue they state there is no recall and won’t look at it. . How can you help?

Manufacturer: HONDA
Mfg Campaign: 11629454
Notice Date: Dec 7, 2024
Recall Date: Dec 7, 2024
Honda (american Honda Motor Co.)
Campaign: 11629202 Other
Dec 6, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11629202
Notice Date: Dec 6, 2024
Recall Date: Dec 6, 2024
Honda (american Honda Motor Co.)
Campaign: 11628494 Other
Dec 3, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

AFTER PREVIOUS RECALL 748083 WAS PERFORMED THE SEATBELT LATCH FAILED INTERNALLY.

Corrective Action:

AFTER PREVIOUS RECALL 748083 WAS PERFORMED THE SEATBELT LATCH FAILED INTERNALLY.

Additional Notes:

AFTER PREVIOUS RECALL 748083 WAS PERFORMED THE SEATBELT LATCH FAILED INTERNALLY.

Manufacturer: HONDA
Mfg Campaign: 11628494
Notice Date: Dec 3, 2024
Recall Date: Dec 3, 2024
Honda (american Honda Motor Co.)
Campaign: 11625326 Other
Nov 14, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

See attached document for complaint.

Corrective Action:

See attached document for complaint.

Additional Notes:

See attached document for complaint.

Manufacturer: HONDA
Mfg Campaign: 11625326
Notice Date: Nov 14, 2024
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Campaign: 11624923 Other
Nov 13, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11624923
Notice Date: Nov 13, 2024
Recall Date: Nov 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11623803 Other
Nov 6, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11623803
Notice Date: Nov 6, 2024
Recall Date: Nov 6, 2024
Honda (american Honda Motor Co.)
Campaign: 11621862 Other
Oct 25, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle a/c system did not effectively cool cabin in warm weather on long drives. Last trip there were white particles coming from the vents. There is a known issue with the systems and Honda extended the warranty on a/c system due to problem condensors. Brought it to a dealer who found that the evaporator was leaking causing refrigerant to enter cabin area. Dealer quoted over $1500 to replace a part that was defective from the factory. Vehicle is out of bumper to bumper warranty and Honda has refused to cover the repairs.

Corrective Action:

Vehicle a/c system did not effectively cool cabin in warm weather on long drives. Last trip there were white particles coming from the vents. There is a known issue with the systems and Honda extended the warranty on a/c system due to problem condensors. Brought it to a dealer who found that the evaporator was leaking causing refrigerant to enter cabin area. Dealer quoted over $1500 to replace a part that was defective from the factory. Vehicle is out of bumper to bumper warranty and Honda has refused to cover the repairs.

Additional Notes:

Vehicle a/c system did not effectively cool cabin in warm weather on long drives. Last trip there were white particles coming from the vents. There is a known issue with the systems and Honda extended the warranty on a/c system due to problem condensors. Brought it to a dealer who found that the evaporator was leaking causing refrigerant to enter cabin area. Dealer quoted over $1500 to replace a part that was defective from the factory. Vehicle is out of bumper to bumper warranty and Honda has refused to cover the repairs.

Manufacturer: HONDA
Mfg Campaign: 11621862
Notice Date: Oct 25, 2024
Recall Date: Oct 25, 2024
Honda (american Honda Motor Co.)
Campaign: 11616617 Other
Sep 26, 2024
Defect Description:

AIR BAGS

Potential Consequences:

While driving on or around September 4th, 2024, a warning light appeared on my dashboard. The warning stated “Supplemental Restraint System (SRS) Problem. See Your Dealer.” I took my car to Hare Honda for an inspection and service on September 18th, 2024, and was informed that the diagnostic process would need the car to be in the shop overnight. I rescheduled my diagnostic service for September 26, 2024. On the 26th, I received a notification regarding the diagnostic test and the warning turned out to be an internal issue with the Air Bag Control Module and it needed to be replaced. The cost for this replacement was quoted at $1,353.91. I tried searching for any recalls for my vehicle and could not find any active ones. I dug a little deeper and found out that Honda has a safety recall for the same SRS issue regarding the module used to deploy airbags. The NHTSA recall number is 18V664000 and the Honda recall numbers are B2R, C2P, and Z2Q. I tried searching for a place to claim that my car should be part of a recall that is no longer active, but I could not find a place to submit a claim for it until I found the reporting tool for the NHTSA. Any assistance would be appreciated, especially because this seems to be part of the same part that had a recall in the past and I was not notified. Looking forward to hearing from anyone! I will likely have to approve the service because I am using my car for an extended road journey on October 3rd. 2024.

Corrective Action:

While driving on or around September 4th, 2024, a warning light appeared on my dashboard. The warning stated “Supplemental Restraint System (SRS) Problem. See Your Dealer.” I took my car to Hare Honda for an inspection and service on September 18th, 2024, and was informed that the diagnostic process would need the car to be in the shop overnight. I rescheduled my diagnostic service for September 26, 2024. On the 26th, I received a notification regarding the diagnostic test and the warning turned out to be an internal issue with the Air Bag Control Module and it needed to be replaced. The cost for this replacement was quoted at $1,353.91. I tried searching for any recalls for my vehicle and could not find any active ones. I dug a little deeper and found out that Honda has a safety recall for the same SRS issue regarding the module used to deploy airbags. The NHTSA recall number is 18V664000 and the Honda recall numbers are B2R, C2P, and Z2Q. I tried searching for a place to claim that my car should be part of a recall that is no longer active, but I could not find a place to submit a claim for it until I found the reporting tool for the NHTSA. Any assistance would be appreciated, especially because this seems to be part of the same part that had a recall in the past and I was not notified. Looking forward to hearing from anyone! I will likely have to approve the service because I am using my car for an extended road journey on October 3rd. 2024.

Additional Notes:

While driving on or around September 4th, 2024, a warning light appeared on my dashboard. The warning stated “Supplemental Restraint System (SRS) Problem. See Your Dealer.” I took my car to Hare Honda for an inspection and service on September 18th, 2024, and was informed that the diagnostic process would need the car to be in the shop overnight. I rescheduled my diagnostic service for September 26, 2024. On the 26th, I received a notification regarding the diagnostic test and the warning turned out to be an internal issue with the Air Bag Control Module and it needed to be replaced. The cost for this replacement was quoted at $1,353.91. I tried searching for any recalls for my vehicle and could not find any active ones. I dug a little deeper and found out that Honda has a safety recall for the same SRS issue regarding the module used to deploy airbags. The NHTSA recall number is 18V664000 and the Honda recall numbers are B2R, C2P, and Z2Q. I tried searching for a place to claim that my car should be part of a recall that is no longer active, but I could not find a place to submit a claim for it until I found the reporting tool for the NHTSA. Any assistance would be appreciated, especially because this seems to be part of the same part that had a recall in the past and I was not notified. Looking forward to hearing from anyone! I will likely have to approve the service because I am using my car for an extended road journey on October 3rd. 2024.

Manufacturer: HONDA
Mfg Campaign: 11616617
Notice Date: Sep 26, 2024
Recall Date: Sep 26, 2024
Honda (american Honda Motor Co.)
Campaign: 11616374 Other
Sep 25, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Sloane Honda Service (9903 Bustleton Ave., Philadelphia, PA 19115); but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Sloane Honda Service (9903 Bustleton Ave., Philadelphia, PA 19115); but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Sloane Honda Service (9903 Bustleton Ave., Philadelphia, PA 19115); but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11616374
Notice Date: Sep 25, 2024
Recall Date: Sep 25, 2024

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