Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K9E
Recall Date: Dec 17, 2020
Consumer Complaints
29 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On two (2) occasions, the "collision mitigation braking system" braked with no reason. It has happened on a quiet and straight line residential street with no other moving vehicle, pedestrian, animal, or any other obstruction in view. After one second or so of braking, it returned to normal. It is available for inspection. I have not spoken to the local Honda dealer about it, and there were no adverser repercussions. There were no prior warnings of any system malfunction.
Corrective Action:
On two (2) occasions, the "collision mitigation braking system" braked with no reason. It has happened on a quiet and straight line residential street with no other moving vehicle, pedestrian, animal, or any other obstruction in view. After one second or so of braking, it returned to normal. It is available for inspection. I have not spoken to the local Honda dealer about it, and there were no adverser repercussions. There were no prior warnings of any system malfunction.
Additional Notes:
On two (2) occasions, the "collision mitigation braking system" braked with no reason. It has happened on a quiet and straight line residential street with no other moving vehicle, pedestrian, animal, or any other obstruction in view. After one second or so of braking, it returned to normal. It is available for inspection. I have not spoken to the local Honda dealer about it, and there were no adverser repercussions. There were no prior warnings of any system malfunction.
Mfg Campaign: 11675632
Recall Date: Jul 23, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On at least two occasions the automatic emergency braking system has activated with nothing in front of the vehicle. Several instances when cresting a steep rise in the road the forward collision warning system has activated the "BRAKE" warning light.
Corrective Action:
On at least two occasions the automatic emergency braking system has activated with nothing in front of the vehicle. Several instances when cresting a steep rise in the road the forward collision warning system has activated the "BRAKE" warning light.
Additional Notes:
On at least two occasions the automatic emergency braking system has activated with nothing in front of the vehicle. Several instances when cresting a steep rise in the road the forward collision warning system has activated the "BRAKE" warning light.
Mfg Campaign: 11637606
Recall Date: Jan 22, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On at least two occasions the automatic emergency braking system has activated with nothing in front of the vehicle. Several instances when cresting a steep rise in the road the forward collision warning system has activated the "BRAKE" warning light.
Corrective Action:
On at least two occasions the automatic emergency braking system has activated with nothing in front of the vehicle. Several instances when cresting a steep rise in the road the forward collision warning system has activated the "BRAKE" warning light.
Additional Notes:
On at least two occasions the automatic emergency braking system has activated with nothing in front of the vehicle. Several instances when cresting a steep rise in the road the forward collision warning system has activated the "BRAKE" warning light.
Mfg Campaign: 11637606
Recall Date: Jan 22, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am urging your immediate attention to a safety issue affecting the 2021 Honda Insight. The vehicle’s infotainment system, which controls key safety features including the Tire Pressure Monitoring System (TPMS), has failed. This malfunction prevents drivers from monitoring tire pressures, applying necessary software updates, and accessing navigation and hands-free features, which significantly increases the risk of accidents. The system's failure distracts drivers and compromises critical vehicle safety functions, warranting an urgent recall investigation. Thank you for your attention to this critical matter.
Corrective Action:
I am urging your immediate attention to a safety issue affecting the 2021 Honda Insight. The vehicle’s infotainment system, which controls key safety features including the Tire Pressure Monitoring System (TPMS), has failed. This malfunction prevents drivers from monitoring tire pressures, applying necessary software updates, and accessing navigation and hands-free features, which significantly increases the risk of accidents. The system's failure distracts drivers and compromises critical vehicle safety functions, warranting an urgent recall investigation. Thank you for your attention to this critical matter.
Additional Notes:
I am urging your immediate attention to a safety issue affecting the 2021 Honda Insight. The vehicle’s infotainment system, which controls key safety features including the Tire Pressure Monitoring System (TPMS), has failed. This malfunction prevents drivers from monitoring tire pressures, applying necessary software updates, and accessing navigation and hands-free features, which significantly increases the risk of accidents. The system's failure distracts drivers and compromises critical vehicle safety functions, warranting an urgent recall investigation. Thank you for your attention to this critical matter.
Mfg Campaign: 11614324
Recall Date: Sep 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
I received the "important safety recall" letter in March 2024 from the Honda Automobile Division regarding the seat weight sensor circuit board. The letter said that in a crash, the airbags could deploy in a dangerous fashion. I have called my Honda dealer three times since that date. Today, Sept. 10, 2024, I was told again that the dealer did not have the parts to perform the repair, and that it had no idea when it would receive them. I called the national Honda number. Same answer. I called 888-327-4236 to see if NHTSA had more information, held on the phone, then provided my number for a call back. When the NHTSA returned the call, the line was choppy. Either the call dropped, or she hung up on me. She did not call back. I have waited patiently for five months. Neither NHTSA nor my local Honda dealer is able or willing to tell me when this safety issue will be resolved. What is the problem and what is NHTSA doing about it?
Corrective Action:
I received the "important safety recall" letter in March 2024 from the Honda Automobile Division regarding the seat weight sensor circuit board. The letter said that in a crash, the airbags could deploy in a dangerous fashion. I have called my Honda dealer three times since that date. Today, Sept. 10, 2024, I was told again that the dealer did not have the parts to perform the repair, and that it had no idea when it would receive them. I called the national Honda number. Same answer. I called 888-327-4236 to see if NHTSA had more information, held on the phone, then provided my number for a call back. When the NHTSA returned the call, the line was choppy. Either the call dropped, or she hung up on me. She did not call back. I have waited patiently for five months. Neither NHTSA nor my local Honda dealer is able or willing to tell me when this safety issue will be resolved. What is the problem and what is NHTSA doing about it?
Additional Notes:
I received the "important safety recall" letter in March 2024 from the Honda Automobile Division regarding the seat weight sensor circuit board. The letter said that in a crash, the airbags could deploy in a dangerous fashion. I have called my Honda dealer three times since that date. Today, Sept. 10, 2024, I was told again that the dealer did not have the parts to perform the repair, and that it had no idea when it would receive them. I called the national Honda number. Same answer. I called 888-327-4236 to see if NHTSA had more information, held on the phone, then provided my number for a call back. When the NHTSA returned the call, the line was choppy. Either the call dropped, or she hung up on me. She did not call back. I have waited patiently for five months. Neither NHTSA nor my local Honda dealer is able or willing to tell me when this safety issue will be resolved. What is the problem and what is NHTSA doing about it?
Mfg Campaign: 11613881
Recall Date: Sep 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I received the "important safety recall" letter in March 2024 from the Honda Automobile Division regarding the seat weight sensor circuit board. The letter said that in a crash, the airbags could deploy in a dangerous fashion. I have called my Honda dealer three times since that date. Today, Sept. 10, 2024, I was told again that the dealer did not have the parts to perform the repair, and that it had no idea when it would receive them. I called the national Honda number. Same answer. I called 888-327-4236 to see if NHTSA had more information, held on the phone, then provided my number for a call back. When the NHTSA returned the call, the line was choppy. Either the call dropped, or she hung up on me. She did not call back. I have waited patiently for five months. Neither NHTSA nor my local Honda dealer is able or willing to tell me when this safety issue will be resolved. What is the problem and what is NHTSA doing about it?
Corrective Action:
I received the "important safety recall" letter in March 2024 from the Honda Automobile Division regarding the seat weight sensor circuit board. The letter said that in a crash, the airbags could deploy in a dangerous fashion. I have called my Honda dealer three times since that date. Today, Sept. 10, 2024, I was told again that the dealer did not have the parts to perform the repair, and that it had no idea when it would receive them. I called the national Honda number. Same answer. I called 888-327-4236 to see if NHTSA had more information, held on the phone, then provided my number for a call back. When the NHTSA returned the call, the line was choppy. Either the call dropped, or she hung up on me. She did not call back. I have waited patiently for five months. Neither NHTSA nor my local Honda dealer is able or willing to tell me when this safety issue will be resolved. What is the problem and what is NHTSA doing about it?
Additional Notes:
I received the "important safety recall" letter in March 2024 from the Honda Automobile Division regarding the seat weight sensor circuit board. The letter said that in a crash, the airbags could deploy in a dangerous fashion. I have called my Honda dealer three times since that date. Today, Sept. 10, 2024, I was told again that the dealer did not have the parts to perform the repair, and that it had no idea when it would receive them. I called the national Honda number. Same answer. I called 888-327-4236 to see if NHTSA had more information, held on the phone, then provided my number for a call back. When the NHTSA returned the call, the line was choppy. Either the call dropped, or she hung up on me. She did not call back. I have waited patiently for five months. Neither NHTSA nor my local Honda dealer is able or willing to tell me when this safety issue will be resolved. What is the problem and what is NHTSA doing about it?
Mfg Campaign: 11613881
Recall Date: Sep 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
I received the "important safety recall" letter in March 2024 from the Honda Automobile Division regarding the seat weight sensor circuit board. The letter said that in a crash, the airbags could deploy in a dangerous fashion. I have called my Honda dealer three times since that date. Today, Sept. 10, 2024, I was told again that the dealer did not have the parts to perform the repair, and that it had no idea when it would receive them. I called the national Honda number. Same answer. I called 888-327-4236 to see if NHTSA had more information, held on the phone, then provided my number for a call back. When the NHTSA returned the call, the line was choppy. Either the call dropped, or she hung up on me. She did not call back. I have waited patiently for five months. Neither NHTSA nor my local Honda dealer is able or willing to tell me when this safety issue will be resolved. What is the problem and what is NHTSA doing about it?
Corrective Action:
I received the "important safety recall" letter in March 2024 from the Honda Automobile Division regarding the seat weight sensor circuit board. The letter said that in a crash, the airbags could deploy in a dangerous fashion. I have called my Honda dealer three times since that date. Today, Sept. 10, 2024, I was told again that the dealer did not have the parts to perform the repair, and that it had no idea when it would receive them. I called the national Honda number. Same answer. I called 888-327-4236 to see if NHTSA had more information, held on the phone, then provided my number for a call back. When the NHTSA returned the call, the line was choppy. Either the call dropped, or she hung up on me. She did not call back. I have waited patiently for five months. Neither NHTSA nor my local Honda dealer is able or willing to tell me when this safety issue will be resolved. What is the problem and what is NHTSA doing about it?
Additional Notes:
I received the "important safety recall" letter in March 2024 from the Honda Automobile Division regarding the seat weight sensor circuit board. The letter said that in a crash, the airbags could deploy in a dangerous fashion. I have called my Honda dealer three times since that date. Today, Sept. 10, 2024, I was told again that the dealer did not have the parts to perform the repair, and that it had no idea when it would receive them. I called the national Honda number. Same answer. I called 888-327-4236 to see if NHTSA had more information, held on the phone, then provided my number for a call back. When the NHTSA returned the call, the line was choppy. Either the call dropped, or she hung up on me. She did not call back. I have waited patiently for five months. Neither NHTSA nor my local Honda dealer is able or willing to tell me when this safety issue will be resolved. What is the problem and what is NHTSA doing about it?
Mfg Campaign: 11613881
Recall Date: Sep 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Car emergency braking system engaged while there was nothing in front of the car. The automatic brakes were applied and the brake indicator flashed on the driver screen with no warning.
Corrective Action:
Car emergency braking system engaged while there was nothing in front of the car. The automatic brakes were applied and the brake indicator flashed on the driver screen with no warning.
Additional Notes:
Car emergency braking system engaged while there was nothing in front of the car. The automatic brakes were applied and the brake indicator flashed on the driver screen with no warning.
Mfg Campaign: 11594370
Recall Date: Jun 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Car emergency braking system engaged while there was nothing in front of the car. The automatic brakes were applied and the brake indicator flashed on the driver screen with no warning.
Corrective Action:
Car emergency braking system engaged while there was nothing in front of the car. The automatic brakes were applied and the brake indicator flashed on the driver screen with no warning.
Additional Notes:
Car emergency braking system engaged while there was nothing in front of the car. The automatic brakes were applied and the brake indicator flashed on the driver screen with no warning.
Mfg Campaign: 11594370
Recall Date: Jun 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Summary American Honda Motor Co., Inc. (Honda) is recalling certain 2021 model year Insight vehicles. A capacitor in the printed circuit board of the front passenger seat weight sensor may crack and lead to an internal short circuit from the exposure to environmental humidity. Safety Risk In the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury. I have reached out to the dealership and said that they are waiting for the parts from the manufacturer. It has been 4 months and have not heard back from the dealership nor from the manufacturer. The safety risk states in the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury, which is very concerning. Please contact Honda manufacturer to get the parts ready and have it replaced at their earliest convenience.
Corrective Action:
Summary American Honda Motor Co., Inc. (Honda) is recalling certain 2021 model year Insight vehicles. A capacitor in the printed circuit board of the front passenger seat weight sensor may crack and lead to an internal short circuit from the exposure to environmental humidity. Safety Risk In the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury. I have reached out to the dealership and said that they are waiting for the parts from the manufacturer. It has been 4 months and have not heard back from the dealership nor from the manufacturer. The safety risk states in the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury, which is very concerning. Please contact Honda manufacturer to get the parts ready and have it replaced at their earliest convenience.
Additional Notes:
Summary American Honda Motor Co., Inc. (Honda) is recalling certain 2021 model year Insight vehicles. A capacitor in the printed circuit board of the front passenger seat weight sensor may crack and lead to an internal short circuit from the exposure to environmental humidity. Safety Risk In the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury. I have reached out to the dealership and said that they are waiting for the parts from the manufacturer. It has been 4 months and have not heard back from the dealership nor from the manufacturer. The safety risk states in the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury, which is very concerning. Please contact Honda manufacturer to get the parts ready and have it replaced at their earliest convenience.
Mfg Campaign: 11592410
Recall Date: Jun 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
Summary American Honda Motor Co., Inc. (Honda) is recalling certain 2021 model year Insight vehicles. A capacitor in the printed circuit board of the front passenger seat weight sensor may crack and lead to an internal short circuit from the exposure to environmental humidity. Safety Risk In the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury. I have reached out to the dealership and said that they are waiting for the parts from the manufacturer. It has been 4 months and have not heard back from the dealership nor from the manufacturer. The safety risk states in the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury, which is very concerning. Please contact Honda manufacturer to get the parts ready and have it replaced at their earliest convenience.
Corrective Action:
Summary American Honda Motor Co., Inc. (Honda) is recalling certain 2021 model year Insight vehicles. A capacitor in the printed circuit board of the front passenger seat weight sensor may crack and lead to an internal short circuit from the exposure to environmental humidity. Safety Risk In the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury. I have reached out to the dealership and said that they are waiting for the parts from the manufacturer. It has been 4 months and have not heard back from the dealership nor from the manufacturer. The safety risk states in the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury, which is very concerning. Please contact Honda manufacturer to get the parts ready and have it replaced at their earliest convenience.
Additional Notes:
Summary American Honda Motor Co., Inc. (Honda) is recalling certain 2021 model year Insight vehicles. A capacitor in the printed circuit board of the front passenger seat weight sensor may crack and lead to an internal short circuit from the exposure to environmental humidity. Safety Risk In the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury. I have reached out to the dealership and said that they are waiting for the parts from the manufacturer. It has been 4 months and have not heard back from the dealership nor from the manufacturer. The safety risk states in the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury, which is very concerning. Please contact Honda manufacturer to get the parts ready and have it replaced at their earliest convenience.
Mfg Campaign: 11592410
Recall Date: Jun 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This has been happening with my two honda cads. I currently have Honda 2023 CRV and 2021 Honda Insight. the Collison Mitigation Braking System brakes really hard for no reason
Corrective Action:
This has been happening with my two honda cads. I currently have Honda 2023 CRV and 2021 Honda Insight. the Collison Mitigation Braking System brakes really hard for no reason
Additional Notes:
This has been happening with my two honda cads. I currently have Honda 2023 CRV and 2021 Honda Insight. the Collison Mitigation Braking System brakes really hard for no reason
Mfg Campaign: 11544903
Recall Date: Sep 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This has been happening with my two honda cads. I currently have Honda 2023 CRV and 2021 Honda Insight. the Collison Mitigation Braking System brakes really hard for no reason
Corrective Action:
This has been happening with my two honda cads. I currently have Honda 2023 CRV and 2021 Honda Insight. the Collison Mitigation Braking System brakes really hard for no reason
Additional Notes:
This has been happening with my two honda cads. I currently have Honda 2023 CRV and 2021 Honda Insight. the Collison Mitigation Braking System brakes really hard for no reason
Mfg Campaign: 11544903
Recall Date: Sep 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This has been happening with my two honda cads. I currently have Honda 2023 CRV and 2021 Honda Insight. the Collison Mitigation Braking System brakes really hard for no reason
Corrective Action:
This has been happening with my two honda cads. I currently have Honda 2023 CRV and 2021 Honda Insight. the Collison Mitigation Braking System brakes really hard for no reason
Additional Notes:
This has been happening with my two honda cads. I currently have Honda 2023 CRV and 2021 Honda Insight. the Collison Mitigation Braking System brakes really hard for no reason
Mfg Campaign: 11544903
Recall Date: Sep 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I previously reported this issue to NHTSA and was given the case number [XXX]. Here is my recent letter to Honda. RE: Case #[XXX] (I was informed that this case was closed) Although I did not agree that the adaptive cruise control issue was resolved, Honda closed the referenced case. I am writing to confirm that the issue is not resolved. I rarely drive the Insight but did so yesterday on a two lanes in each direction, limited access highway. Here are my experiences: On multiple occasions while driving at 60 mph in the right hand lane with ACC controlling the distance to the vehicle in front of me, the vehicle in front moved to the exit lane clearing the path in front of me. As the exiting vehicle slowed in the exit lane, the ACC applied the Insight's brakes, quickly reducing my speed to 30 mph in the driving lane. This sudden slow down exposed me to possible rear end collisions by following vehicles that were surprised by Insight's slowing in the driving lane. Once while driving at 70 mph in the passing lane with the ACC controlling the distance to the vehicle in front of me, the leading vehicle moved to the right lane, clearing the lane in front of me. When the Insight approached the vehicle that had moved to the driving lane and was then going at a slower speed, the Insight applied its brakes, quickly slowing the Insight to 40-50 mph. Again this sudden slowdown exposed me to a rear end collision by the vehicle behind me that was also going 70 mph. This is the same issue that I reported earlier. Despite the Honda dealer where I bought the vehicle servicing the ACC system under warranty, this unsafe issue still exists. It seems that the ACC is not "unlocking" from a leading vehicle when it moves to the right despite the path directly forward being clear. Please advise as to Honda's next step in resolving this safety issue. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I previously reported this issue to NHTSA and was given the case number [XXX]. Here is my recent letter to Honda. RE: Case #[XXX] (I was informed that this case was closed) Although I did not agree that the adaptive cruise control issue was resolved, Honda closed the referenced case. I am writing to confirm that the issue is not resolved. I rarely drive the Insight but did so yesterday on a two lanes in each direction, limited access highway. Here are my experiences: On multiple occasions while driving at 60 mph in the right hand lane with ACC controlling the distance to the vehicle in front of me, the vehicle in front moved to the exit lane clearing the path in front of me. As the exiting vehicle slowed in the exit lane, the ACC applied the Insight's brakes, quickly reducing my speed to 30 mph in the driving lane. This sudden slow down exposed me to possible rear end collisions by following vehicles that were surprised by Insight's slowing in the driving lane. Once while driving at 70 mph in the passing lane with the ACC controlling the distance to the vehicle in front of me, the leading vehicle moved to the right lane, clearing the lane in front of me. When the Insight approached the vehicle that had moved to the driving lane and was then going at a slower speed, the Insight applied its brakes, quickly slowing the Insight to 40-50 mph. Again this sudden slowdown exposed me to a rear end collision by the vehicle behind me that was also going 70 mph. This is the same issue that I reported earlier. Despite the Honda dealer where I bought the vehicle servicing the ACC system under warranty, this unsafe issue still exists. It seems that the ACC is not "unlocking" from a leading vehicle when it moves to the right despite the path directly forward being clear. Please advise as to Honda's next step in resolving this safety issue. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I previously reported this issue to NHTSA and was given the case number [XXX]. Here is my recent letter to Honda. RE: Case #[XXX] (I was informed that this case was closed) Although I did not agree that the adaptive cruise control issue was resolved, Honda closed the referenced case. I am writing to confirm that the issue is not resolved. I rarely drive the Insight but did so yesterday on a two lanes in each direction, limited access highway. Here are my experiences: On multiple occasions while driving at 60 mph in the right hand lane with ACC controlling the distance to the vehicle in front of me, the vehicle in front moved to the exit lane clearing the path in front of me. As the exiting vehicle slowed in the exit lane, the ACC applied the Insight's brakes, quickly reducing my speed to 30 mph in the driving lane. This sudden slow down exposed me to possible rear end collisions by following vehicles that were surprised by Insight's slowing in the driving lane. Once while driving at 70 mph in the passing lane with the ACC controlling the distance to the vehicle in front of me, the leading vehicle moved to the right lane, clearing the lane in front of me. When the Insight approached the vehicle that had moved to the driving lane and was then going at a slower speed, the Insight applied its brakes, quickly slowing the Insight to 40-50 mph. Again this sudden slowdown exposed me to a rear end collision by the vehicle behind me that was also going 70 mph. This is the same issue that I reported earlier. Despite the Honda dealer where I bought the vehicle servicing the ACC system under warranty, this unsafe issue still exists. It seems that the ACC is not "unlocking" from a leading vehicle when it moves to the right despite the path directly forward being clear. Please advise as to Honda's next step in resolving this safety issue. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11515959
Recall Date: Apr 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Intermittently the car’s forward collision warning will flash and occasionally start applying the brake without any other vehicles or obstacles in front of me.
Corrective Action:
Intermittently the car’s forward collision warning will flash and occasionally start applying the brake without any other vehicles or obstacles in front of me.
Additional Notes:
Intermittently the car’s forward collision warning will flash and occasionally start applying the brake without any other vehicles or obstacles in front of me.
Mfg Campaign: 11502908
Recall Date: Jan 21, 2023
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
driver side headlight failed. available for inspection upon request. can't drive without headlight on at nighttime or dark days. I haven't gone to dealer yet. not inspected by manufacturer yet. warning and message: headlight system problem. headlight performance may be reduced. see your dealer. First appeared on 12/12/22. and I was told by gateguard that my left headlight went out, complete off. there was no incident, I didn't even know that it was completely off.
Corrective Action:
driver side headlight failed. available for inspection upon request. can't drive without headlight on at nighttime or dark days. I haven't gone to dealer yet. not inspected by manufacturer yet. warning and message: headlight system problem. headlight performance may be reduced. see your dealer. First appeared on 12/12/22. and I was told by gateguard that my left headlight went out, complete off. there was no incident, I didn't even know that it was completely off.
Additional Notes:
driver side headlight failed. available for inspection upon request. can't drive without headlight on at nighttime or dark days. I haven't gone to dealer yet. not inspected by manufacturer yet. warning and message: headlight system problem. headlight performance may be reduced. see your dealer. First appeared on 12/12/22. and I was told by gateguard that my left headlight went out, complete off. there was no incident, I didn't even know that it was completely off.
Mfg Campaign: 11497733
Recall Date: Dec 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
driver side headlight failed. available for inspection upon request. can't drive without headlight on at nighttime or dark days. I haven't gone to dealer yet. not inspected by manufacturer yet. warning and message: headlight system problem. headlight performance may be reduced. see your dealer. First appeared on 12/12/22. and I was told by gateguard that my left headlight went out, complete off. there was no incident, I didn't even know that it was completely off.
Corrective Action:
driver side headlight failed. available for inspection upon request. can't drive without headlight on at nighttime or dark days. I haven't gone to dealer yet. not inspected by manufacturer yet. warning and message: headlight system problem. headlight performance may be reduced. see your dealer. First appeared on 12/12/22. and I was told by gateguard that my left headlight went out, complete off. there was no incident, I didn't even know that it was completely off.
Additional Notes:
driver side headlight failed. available for inspection upon request. can't drive without headlight on at nighttime or dark days. I haven't gone to dealer yet. not inspected by manufacturer yet. warning and message: headlight system problem. headlight performance may be reduced. see your dealer. First appeared on 12/12/22. and I was told by gateguard that my left headlight went out, complete off. there was no incident, I didn't even know that it was completely off.
Mfg Campaign: 11497733
Recall Date: Dec 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
driver side headlight failed. available for inspection upon request. can't drive without headlight on at nighttime or dark days. I haven't gone to dealer yet. not inspected by manufacturer yet. warning and message: headlight system problem. headlight performance may be reduced. see your dealer. First appeared on 12/12/22. and I was told by gateguard that my left headlight went out, complete off. there was no incident, I didn't even know that it was completely off.
Corrective Action:
driver side headlight failed. available for inspection upon request. can't drive without headlight on at nighttime or dark days. I haven't gone to dealer yet. not inspected by manufacturer yet. warning and message: headlight system problem. headlight performance may be reduced. see your dealer. First appeared on 12/12/22. and I was told by gateguard that my left headlight went out, complete off. there was no incident, I didn't even know that it was completely off.
Additional Notes:
driver side headlight failed. available for inspection upon request. can't drive without headlight on at nighttime or dark days. I haven't gone to dealer yet. not inspected by manufacturer yet. warning and message: headlight system problem. headlight performance may be reduced. see your dealer. First appeared on 12/12/22. and I was told by gateguard that my left headlight went out, complete off. there was no incident, I didn't even know that it was completely off.
Mfg Campaign: 11497733
Recall Date: Dec 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Several times since purchasing this vehicle the blindspot warning has lighted when no vehicles are present. It has lighted while driving next to the k rail center barrier, driving in the middle lane of a 3 lane highway, also at night when no cars are around on a 2 lane road. It has also lighted while driving in the rain with no vehicles around.
Corrective Action:
Several times since purchasing this vehicle the blindspot warning has lighted when no vehicles are present. It has lighted while driving next to the k rail center barrier, driving in the middle lane of a 3 lane highway, also at night when no cars are around on a 2 lane road. It has also lighted while driving in the rain with no vehicles around.
Additional Notes:
Several times since purchasing this vehicle the blindspot warning has lighted when no vehicles are present. It has lighted while driving next to the k rail center barrier, driving in the middle lane of a 3 lane highway, also at night when no cars are around on a 2 lane road. It has also lighted while driving in the rain with no vehicles around.
Mfg Campaign: 11493465
Recall Date: Nov 14, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury