Complaints & Recalls
Consumer Complaints
14 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We get a warning light saying "Adaptive Cruise Control System Problem". Van has 4200 miles and it happens during hot days, usually at lunch time. I took it to dealer "Honda Cars of Rock Hill, SC" but they told me there is no code showing up in the Van. I emailed honda America with video but so far no response. The system just goes crazy, beeping and the cruise control is no responsive to cancel button or anything. We are not even using the adaptive cruise control when this happens. After you drive for a while, it goes away, like nothing happened. But when another hot summer day comes, around lunch time, it goes... it does it pretty much during high temps. never in the evening or night time. here is link to YouTube video I sent to Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We get a warning light saying "Adaptive Cruise Control System Problem". Van has 4200 miles and it happens during hot days, usually at lunch time. I took it to dealer "Honda Cars of Rock Hill, SC" but they told me there is no code showing up in the Van. I emailed honda America with video but so far no response. The system just goes crazy, beeping and the cruise control is no responsive to cancel button or anything. We are not even using the adaptive cruise control when this happens. After you drive for a while, it goes away, like nothing happened. But when another hot summer day comes, around lunch time, it goes... it does it pretty much during high temps. never in the evening or night time. here is link to YouTube video I sent to Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We get a warning light saying "Adaptive Cruise Control System Problem". Van has 4200 miles and it happens during hot days, usually at lunch time. I took it to dealer "Honda Cars of Rock Hill, SC" but they told me there is no code showing up in the Van. I emailed honda America with video but so far no response. The system just goes crazy, beeping and the cruise control is no responsive to cancel button or anything. We are not even using the adaptive cruise control when this happens. After you drive for a while, it goes away, like nothing happened. But when another hot summer day comes, around lunch time, it goes... it does it pretty much during high temps. never in the evening or night time. here is link to YouTube video I sent to Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11677153
Recall Date: Jul 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
We get a warning light saying "Adaptive Cruise Control System Problem". Van has 4200 miles and it happens during hot days, usually at lunch time. I took it to dealer "Honda Cars of Rock Hill, SC" but they told me there is no code showing up in the Van. I emailed honda America with video but so far no response. The system just goes crazy, beeping and the cruise control is no responsive to cancel button or anything. We are not even using the adaptive cruise control when this happens. After you drive for a while, it goes away, like nothing happened. But when another hot summer day comes, around lunch time, it goes... it does it pretty much during high temps. never in the evening or night time. here is link to YouTube video I sent to Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We get a warning light saying "Adaptive Cruise Control System Problem". Van has 4200 miles and it happens during hot days, usually at lunch time. I took it to dealer "Honda Cars of Rock Hill, SC" but they told me there is no code showing up in the Van. I emailed honda America with video but so far no response. The system just goes crazy, beeping and the cruise control is no responsive to cancel button or anything. We are not even using the adaptive cruise control when this happens. After you drive for a while, it goes away, like nothing happened. But when another hot summer day comes, around lunch time, it goes... it does it pretty much during high temps. never in the evening or night time. here is link to YouTube video I sent to Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We get a warning light saying "Adaptive Cruise Control System Problem". Van has 4200 miles and it happens during hot days, usually at lunch time. I took it to dealer "Honda Cars of Rock Hill, SC" but they told me there is no code showing up in the Van. I emailed honda America with video but so far no response. The system just goes crazy, beeping and the cruise control is no responsive to cancel button or anything. We are not even using the adaptive cruise control when this happens. After you drive for a while, it goes away, like nothing happened. But when another hot summer day comes, around lunch time, it goes... it does it pretty much during high temps. never in the evening or night time. here is link to YouTube video I sent to Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11677153
Recall Date: Jul 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving approximately 40 mph, the vehicles emergency avoidance system activated and applied the brakes very heavily. We were nearly hit by a vehicle behind us, which nearly caused multiple accidents. There was nothing in front of us, and the road was co.pletely clear in front of us.
Corrective Action:
While driving approximately 40 mph, the vehicles emergency avoidance system activated and applied the brakes very heavily. We were nearly hit by a vehicle behind us, which nearly caused multiple accidents. There was nothing in front of us, and the road was co.pletely clear in front of us.
Additional Notes:
While driving approximately 40 mph, the vehicles emergency avoidance system activated and applied the brakes very heavily. We were nearly hit by a vehicle behind us, which nearly caused multiple accidents. There was nothing in front of us, and the road was co.pletely clear in front of us.
Mfg Campaign: 11675281
Recall Date: Jul 22, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving approximately 40 mph, the vehicles emergency avoidance system activated and applied the brakes very heavily. We were nearly hit by a vehicle behind us, which nearly caused multiple accidents. There was nothing in front of us, and the road was co.pletely clear in front of us.
Corrective Action:
While driving approximately 40 mph, the vehicles emergency avoidance system activated and applied the brakes very heavily. We were nearly hit by a vehicle behind us, which nearly caused multiple accidents. There was nothing in front of us, and the road was co.pletely clear in front of us.
Additional Notes:
While driving approximately 40 mph, the vehicles emergency avoidance system activated and applied the brakes very heavily. We were nearly hit by a vehicle behind us, which nearly caused multiple accidents. There was nothing in front of us, and the road was co.pletely clear in front of us.
Mfg Campaign: 11675281
Recall Date: Jul 22, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The auto on/off while idling will randomly fail. The car stalls, all emergency lights turn on and the car won’t start for a few minutes. This has occurred at stop lights and in traffic after coming to a complete stop and the car turns off when idling. The car is only 6 months old. The first occurrence happened at the 3 month mark and has become more persistent. I’ve had my battery checked and that was not an issue.
Corrective Action:
The auto on/off while idling will randomly fail. The car stalls, all emergency lights turn on and the car won’t start for a few minutes. This has occurred at stop lights and in traffic after coming to a complete stop and the car turns off when idling. The car is only 6 months old. The first occurrence happened at the 3 month mark and has become more persistent. I’ve had my battery checked and that was not an issue.
Additional Notes:
The auto on/off while idling will randomly fail. The car stalls, all emergency lights turn on and the car won’t start for a few minutes. This has occurred at stop lights and in traffic after coming to a complete stop and the car turns off when idling. The car is only 6 months old. The first occurrence happened at the 3 month mark and has become more persistent. I’ve had my battery checked and that was not an issue.
Mfg Campaign: 11675182
Recall Date: Jul 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The auto on/off while idling will randomly fail. The car stalls, all emergency lights turn on and the car won’t start for a few minutes. This has occurred at stop lights and in traffic after coming to a complete stop and the car turns off when idling. The car is only 6 months old. The first occurrence happened at the 3 month mark and has become more persistent. I’ve had my battery checked and that was not an issue.
Corrective Action:
The auto on/off while idling will randomly fail. The car stalls, all emergency lights turn on and the car won’t start for a few minutes. This has occurred at stop lights and in traffic after coming to a complete stop and the car turns off when idling. The car is only 6 months old. The first occurrence happened at the 3 month mark and has become more persistent. I’ve had my battery checked and that was not an issue.
Additional Notes:
The auto on/off while idling will randomly fail. The car stalls, all emergency lights turn on and the car won’t start for a few minutes. This has occurred at stop lights and in traffic after coming to a complete stop and the car turns off when idling. The car is only 6 months old. The first occurrence happened at the 3 month mark and has become more persistent. I’ve had my battery checked and that was not an issue.
Mfg Campaign: 11675182
Recall Date: Jul 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On two differed occasions the AIS system failed and left my car disabled at an intersection. I was sitting at a traffic light and the car died when I took my foot off the break and attempted to proceed through the intersection. Additionally, I have a faulty seat/seat belt. The seat does not register an occupant or indicates the occupant is not buckled in when they actually have fastened their seat belt.
Corrective Action:
On two differed occasions the AIS system failed and left my car disabled at an intersection. I was sitting at a traffic light and the car died when I took my foot off the break and attempted to proceed through the intersection. Additionally, I have a faulty seat/seat belt. The seat does not register an occupant or indicates the occupant is not buckled in when they actually have fastened their seat belt.
Additional Notes:
On two differed occasions the AIS system failed and left my car disabled at an intersection. I was sitting at a traffic light and the car died when I took my foot off the break and attempted to proceed through the intersection. Additionally, I have a faulty seat/seat belt. The seat does not register an occupant or indicates the occupant is not buckled in when they actually have fastened their seat belt.
Mfg Campaign: 11668415
Recall Date: Jun 22, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
On June 14th 2025, I reversed up my driveway, uphill, shifted to neutral to allow the vehicle to roll downhill a bit so I could straighten it out. While rolling forward, the transmission was jammed into park with no warning or interaction from me, causing my head to sling forwards in a whiplash fashion from the abrupt change in inertia. This was both harmful to me, to the transmission, and is a major defect. Engaging a transmission into park while moving is reckless, harmful and extremely dangerous. The failing component is most likely the transmission control unit and is available for inspection upon request, but has not been inspected by anyone other than myself. The problem is reproducible by me.
Corrective Action:
On June 14th 2025, I reversed up my driveway, uphill, shifted to neutral to allow the vehicle to roll downhill a bit so I could straighten it out. While rolling forward, the transmission was jammed into park with no warning or interaction from me, causing my head to sling forwards in a whiplash fashion from the abrupt change in inertia. This was both harmful to me, to the transmission, and is a major defect. Engaging a transmission into park while moving is reckless, harmful and extremely dangerous. The failing component is most likely the transmission control unit and is available for inspection upon request, but has not been inspected by anyone other than myself. The problem is reproducible by me.
Additional Notes:
On June 14th 2025, I reversed up my driveway, uphill, shifted to neutral to allow the vehicle to roll downhill a bit so I could straighten it out. While rolling forward, the transmission was jammed into park with no warning or interaction from me, causing my head to sling forwards in a whiplash fashion from the abrupt change in inertia. This was both harmful to me, to the transmission, and is a major defect. Engaging a transmission into park while moving is reckless, harmful and extremely dangerous. The failing component is most likely the transmission control unit and is available for inspection upon request, but has not been inspected by anyone other than myself. The problem is reproducible by me.
Mfg Campaign: 11666930
Recall Date: Jun 14, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am an engineer and my respect of the laws of probability makes me a cautious driver. I've had m+y 2025 Honda Odyssey for six months, but only driven it 500 miles since it cannot be trusted. I stopped at a light waiting to safely make a left hand turn. I began my turn with enough time for two vehicles to follow me. After pressing the accelerator the vehicle slowly responded. The stall left me in the intersection, so I accelerated hard to avoid being killed. The sudden acceleration was difficult to control and almost resulted in me going off the road. I've come to learn this resulted from a Honda design decision. They have a feature called "Auto Idle Stop" that is ON BY DEFAULT. I was never informed of this feature and believe this was a reckless, or should we say reckmore, decision. This was clearly a deadly design decision. The USG must fix this. In addition, the USG should charge the engineers, and their management, for reckless endangerment.
Corrective Action:
I am an engineer and my respect of the laws of probability makes me a cautious driver. I've had m+y 2025 Honda Odyssey for six months, but only driven it 500 miles since it cannot be trusted. I stopped at a light waiting to safely make a left hand turn. I began my turn with enough time for two vehicles to follow me. After pressing the accelerator the vehicle slowly responded. The stall left me in the intersection, so I accelerated hard to avoid being killed. The sudden acceleration was difficult to control and almost resulted in me going off the road. I've come to learn this resulted from a Honda design decision. They have a feature called "Auto Idle Stop" that is ON BY DEFAULT. I was never informed of this feature and believe this was a reckless, or should we say reckmore, decision. This was clearly a deadly design decision. The USG must fix this. In addition, the USG should charge the engineers, and their management, for reckless endangerment.
Additional Notes:
I am an engineer and my respect of the laws of probability makes me a cautious driver. I've had m+y 2025 Honda Odyssey for six months, but only driven it 500 miles since it cannot be trusted. I stopped at a light waiting to safely make a left hand turn. I began my turn with enough time for two vehicles to follow me. After pressing the accelerator the vehicle slowly responded. The stall left me in the intersection, so I accelerated hard to avoid being killed. The sudden acceleration was difficult to control and almost resulted in me going off the road. I've come to learn this resulted from a Honda design decision. They have a feature called "Auto Idle Stop" that is ON BY DEFAULT. I was never informed of this feature and believe this was a reckless, or should we say reckmore, decision. This was clearly a deadly design decision. The USG must fix this. In addition, the USG should charge the engineers, and their management, for reckless endangerment.
Mfg Campaign: 11662244
Recall Date: May 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2025 Honda Odyssey. The contact stated that upon opening the electronic tailgate, the contact noticed 2 inches of water at the bottom of the interior of the trunk. No warning lights were illuminated. The contact stated that a musty odor was emitting from the vehicle. No cause for the failure was found. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the carpet in the back interior has mold. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,500.
Corrective Action:
The contact owns a 2025 Honda Odyssey. The contact stated that upon opening the electronic tailgate, the contact noticed 2 inches of water at the bottom of the interior of the trunk. No warning lights were illuminated. The contact stated that a musty odor was emitting from the vehicle. No cause for the failure was found. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the carpet in the back interior has mold. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,500.
Additional Notes:
The contact owns a 2025 Honda Odyssey. The contact stated that upon opening the electronic tailgate, the contact noticed 2 inches of water at the bottom of the interior of the trunk. No warning lights were illuminated. The contact stated that a musty odor was emitting from the vehicle. No cause for the failure was found. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the carpet in the back interior has mold. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,500.
Mfg Campaign: 11654123
Recall Date: Apr 11, 2025
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving in a construction zone, the vehicle's lane departure system jerked the wheel and almost made me leave the lane Very dangerous. Same vehicle, the A'C was found not operating and a dealer diagnosis found that the system was overfilled and that an electrical connection was not hooked up from the factory. Same vehicle, body panels are not properly aligned from the sliding door to the passenger side door, gap is almost 1/2 inch.
Corrective Action:
While driving in a construction zone, the vehicle's lane departure system jerked the wheel and almost made me leave the lane Very dangerous. Same vehicle, the A'C was found not operating and a dealer diagnosis found that the system was overfilled and that an electrical connection was not hooked up from the factory. Same vehicle, body panels are not properly aligned from the sliding door to the passenger side door, gap is almost 1/2 inch.
Additional Notes:
While driving in a construction zone, the vehicle's lane departure system jerked the wheel and almost made me leave the lane Very dangerous. Same vehicle, the A'C was found not operating and a dealer diagnosis found that the system was overfilled and that an electrical connection was not hooked up from the factory. Same vehicle, body panels are not properly aligned from the sliding door to the passenger side door, gap is almost 1/2 inch.
Mfg Campaign: 11649433
Recall Date: Mar 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving in a construction zone, the vehicle's lane departure system jerked the wheel and almost made me leave the lane Very dangerous. Same vehicle, the A'C was found not operating and a dealer diagnosis found that the system was overfilled and that an electrical connection was not hooked up from the factory. Same vehicle, body panels are not properly aligned from the sliding door to the passenger side door, gap is almost 1/2 inch.
Corrective Action:
While driving in a construction zone, the vehicle's lane departure system jerked the wheel and almost made me leave the lane Very dangerous. Same vehicle, the A'C was found not operating and a dealer diagnosis found that the system was overfilled and that an electrical connection was not hooked up from the factory. Same vehicle, body panels are not properly aligned from the sliding door to the passenger side door, gap is almost 1/2 inch.
Additional Notes:
While driving in a construction zone, the vehicle's lane departure system jerked the wheel and almost made me leave the lane Very dangerous. Same vehicle, the A'C was found not operating and a dealer diagnosis found that the system was overfilled and that an electrical connection was not hooked up from the factory. Same vehicle, body panels are not properly aligned from the sliding door to the passenger side door, gap is almost 1/2 inch.
Mfg Campaign: 11649433
Recall Date: Mar 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
While driving in a construction zone, the vehicle's lane departure system jerked the wheel and almost made me leave the lane Very dangerous. Same vehicle, the A'C was found not operating and a dealer diagnosis found that the system was overfilled and that an electrical connection was not hooked up from the factory. Same vehicle, body panels are not properly aligned from the sliding door to the passenger side door, gap is almost 1/2 inch.
Corrective Action:
While driving in a construction zone, the vehicle's lane departure system jerked the wheel and almost made me leave the lane Very dangerous. Same vehicle, the A'C was found not operating and a dealer diagnosis found that the system was overfilled and that an electrical connection was not hooked up from the factory. Same vehicle, body panels are not properly aligned from the sliding door to the passenger side door, gap is almost 1/2 inch.
Additional Notes:
While driving in a construction zone, the vehicle's lane departure system jerked the wheel and almost made me leave the lane Very dangerous. Same vehicle, the A'C was found not operating and a dealer diagnosis found that the system was overfilled and that an electrical connection was not hooked up from the factory. Same vehicle, body panels are not properly aligned from the sliding door to the passenger side door, gap is almost 1/2 inch.
Mfg Campaign: 11649433
Recall Date: Mar 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving vehicle, the sunroof exploded. I had to fabric inner aspect closed so glass did not enter the vehicle. My [XXX] was in the 2nd row and would have had glass in her face if I had been driving with the fabric part open. Honda is fixing the sunroof currently but I feel unsafe driving with it now. I was on a side street with no overpass near, no cars around and no other vehicle to throw rocks. It simply exploded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving vehicle, the sunroof exploded. I had to fabric inner aspect closed so glass did not enter the vehicle. My [XXX] was in the 2nd row and would have had glass in her face if I had been driving with the fabric part open. Honda is fixing the sunroof currently but I feel unsafe driving with it now. I was on a side street with no overpass near, no cars around and no other vehicle to throw rocks. It simply exploded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving vehicle, the sunroof exploded. I had to fabric inner aspect closed so glass did not enter the vehicle. My [XXX] was in the 2nd row and would have had glass in her face if I had been driving with the fabric part open. Honda is fixing the sunroof currently but I feel unsafe driving with it now. I was on a side street with no overpass near, no cars around and no other vehicle to throw rocks. It simply exploded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11642817
Recall Date: Feb 14, 2025
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