Complaints & Recalls
Official Safety Recalls - Important!
47 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Consumer Complaints
156 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving along at 65 miles an hour when the car randomly threw itself into neutral. I turned the car off restarted it drive a little bit. It continued to happen over and over and it usually does not matter on the speed. After the transmission replacement, the transmission still continues to hit hard on third and fourth gear..
Corrective Action:
I was driving along at 65 miles an hour when the car randomly threw itself into neutral. I turned the car off restarted it drive a little bit. It continued to happen over and over and it usually does not matter on the speed. After the transmission replacement, the transmission still continues to hit hard on third and fourth gear..
Additional Notes:
I was driving along at 65 miles an hour when the car randomly threw itself into neutral. I turned the car off restarted it drive a little bit. It continued to happen over and over and it usually does not matter on the speed. After the transmission replacement, the transmission still continues to hit hard on third and fourth gear..
Mfg Campaign: 11676726
Recall Date: Jul 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The rod bearings failed requiring a new motor. The vehicle is available for inspection. My safety is at risk as well as the risk of others because the vehicle is not able to be driven. The problem has been confirmed by Ziegler Honda of Racine. They formed a diagnostic test and quoted me $6K+ repair. There were no warning lamps and this issues started about 1 week ago.
Corrective Action:
The rod bearings failed requiring a new motor. The vehicle is available for inspection. My safety is at risk as well as the risk of others because the vehicle is not able to be driven. The problem has been confirmed by Ziegler Honda of Racine. They formed a diagnostic test and quoted me $6K+ repair. There were no warning lamps and this issues started about 1 week ago.
Additional Notes:
The rod bearings failed requiring a new motor. The vehicle is available for inspection. My safety is at risk as well as the risk of others because the vehicle is not able to be driven. The problem has been confirmed by Ziegler Honda of Racine. They formed a diagnostic test and quoted me $6K+ repair. There were no warning lamps and this issues started about 1 week ago.
Mfg Campaign: 11675980
Recall Date: Jul 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Owned the 2021 Honda Passport for 4 years and have had multiple issues over that time. 1st. Electrical issues. Randomly while driving the center/head unit will continuously restart on a loop until vehicle is turned off and turned back on. 2nd. The speakers make crackling noises randomly while driving. Even when the audio/speakers are turned off the crackling continues. (Very loud and annoying) 3rd. The Passport sometimes shuts off completely when stopped at red lights and has difficultly turning back on / restarting. This showed an error that there was a battery issue, which the battery had just been replaced a month or two earlier. It said something about being in accessory mode. 4th. The sensor that tracks oncoming traffic goes off sporadically. There are times on single lane roads that the car forces the breaks on because it senses cars on the other side. 5th. There has been issues while accelerating that feel like the car is having trouble shifting. It continues to rev but not go, when letting off the gas it almost feels like its doing an engine break to get back down to a certain rpm or something. Had the whole car bouncing, had to pull over and turn off the car to get it to start working properly. *** All of that said, this car has been and continues to feel unsafe to drive for multiple reasons listed above. I'd be more than happy to go into more detail for them if needed. ***
Corrective Action:
Owned the 2021 Honda Passport for 4 years and have had multiple issues over that time. 1st. Electrical issues. Randomly while driving the center/head unit will continuously restart on a loop until vehicle is turned off and turned back on. 2nd. The speakers make crackling noises randomly while driving. Even when the audio/speakers are turned off the crackling continues. (Very loud and annoying) 3rd. The Passport sometimes shuts off completely when stopped at red lights and has difficultly turning back on / restarting. This showed an error that there was a battery issue, which the battery had just been replaced a month or two earlier. It said something about being in accessory mode. 4th. The sensor that tracks oncoming traffic goes off sporadically. There are times on single lane roads that the car forces the breaks on because it senses cars on the other side. 5th. There has been issues while accelerating that feel like the car is having trouble shifting. It continues to rev but not go, when letting off the gas it almost feels like its doing an engine break to get back down to a certain rpm or something. Had the whole car bouncing, had to pull over and turn off the car to get it to start working properly. *** All of that said, this car has been and continues to feel unsafe to drive for multiple reasons listed above. I'd be more than happy to go into more detail for them if needed. ***
Additional Notes:
Owned the 2021 Honda Passport for 4 years and have had multiple issues over that time. 1st. Electrical issues. Randomly while driving the center/head unit will continuously restart on a loop until vehicle is turned off and turned back on. 2nd. The speakers make crackling noises randomly while driving. Even when the audio/speakers are turned off the crackling continues. (Very loud and annoying) 3rd. The Passport sometimes shuts off completely when stopped at red lights and has difficultly turning back on / restarting. This showed an error that there was a battery issue, which the battery had just been replaced a month or two earlier. It said something about being in accessory mode. 4th. The sensor that tracks oncoming traffic goes off sporadically. There are times on single lane roads that the car forces the breaks on because it senses cars on the other side. 5th. There has been issues while accelerating that feel like the car is having trouble shifting. It continues to rev but not go, when letting off the gas it almost feels like its doing an engine break to get back down to a certain rpm or something. Had the whole car bouncing, had to pull over and turn off the car to get it to start working properly. *** All of that said, this car has been and continues to feel unsafe to drive for multiple reasons listed above. I'd be more than happy to go into more detail for them if needed. ***
Mfg Campaign: 11672023
Recall Date: Jul 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Owned the 2021 Honda Passport for 4 years and have had multiple issues over that time. 1st. Electrical issues. Randomly while driving the center/head unit will continuously restart on a loop until vehicle is turned off and turned back on. 2nd. The speakers make crackling noises randomly while driving. Even when the audio/speakers are turned off the crackling continues. (Very loud and annoying) 3rd. The Passport sometimes shuts off completely when stopped at red lights and has difficultly turning back on / restarting. This showed an error that there was a battery issue, which the battery had just been replaced a month or two earlier. It said something about being in accessory mode. 4th. The sensor that tracks oncoming traffic goes off sporadically. There are times on single lane roads that the car forces the breaks on because it senses cars on the other side. 5th. There has been issues while accelerating that feel like the car is having trouble shifting. It continues to rev but not go, when letting off the gas it almost feels like its doing an engine break to get back down to a certain rpm or something. Had the whole car bouncing, had to pull over and turn off the car to get it to start working properly. *** All of that said, this car has been and continues to feel unsafe to drive for multiple reasons listed above. I'd be more than happy to go into more detail for them if needed. ***
Corrective Action:
Owned the 2021 Honda Passport for 4 years and have had multiple issues over that time. 1st. Electrical issues. Randomly while driving the center/head unit will continuously restart on a loop until vehicle is turned off and turned back on. 2nd. The speakers make crackling noises randomly while driving. Even when the audio/speakers are turned off the crackling continues. (Very loud and annoying) 3rd. The Passport sometimes shuts off completely when stopped at red lights and has difficultly turning back on / restarting. This showed an error that there was a battery issue, which the battery had just been replaced a month or two earlier. It said something about being in accessory mode. 4th. The sensor that tracks oncoming traffic goes off sporadically. There are times on single lane roads that the car forces the breaks on because it senses cars on the other side. 5th. There has been issues while accelerating that feel like the car is having trouble shifting. It continues to rev but not go, when letting off the gas it almost feels like its doing an engine break to get back down to a certain rpm or something. Had the whole car bouncing, had to pull over and turn off the car to get it to start working properly. *** All of that said, this car has been and continues to feel unsafe to drive for multiple reasons listed above. I'd be more than happy to go into more detail for them if needed. ***
Additional Notes:
Owned the 2021 Honda Passport for 4 years and have had multiple issues over that time. 1st. Electrical issues. Randomly while driving the center/head unit will continuously restart on a loop until vehicle is turned off and turned back on. 2nd. The speakers make crackling noises randomly while driving. Even when the audio/speakers are turned off the crackling continues. (Very loud and annoying) 3rd. The Passport sometimes shuts off completely when stopped at red lights and has difficultly turning back on / restarting. This showed an error that there was a battery issue, which the battery had just been replaced a month or two earlier. It said something about being in accessory mode. 4th. The sensor that tracks oncoming traffic goes off sporadically. There are times on single lane roads that the car forces the breaks on because it senses cars on the other side. 5th. There has been issues while accelerating that feel like the car is having trouble shifting. It continues to rev but not go, when letting off the gas it almost feels like its doing an engine break to get back down to a certain rpm or something. Had the whole car bouncing, had to pull over and turn off the car to get it to start working properly. *** All of that said, this car has been and continues to feel unsafe to drive for multiple reasons listed above. I'd be more than happy to go into more detail for them if needed. ***
Mfg Campaign: 11672023
Recall Date: Jul 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Owned the 2021 Honda Passport for 4 years and have had multiple issues over that time. 1st. Electrical issues. Randomly while driving the center/head unit will continuously restart on a loop until vehicle is turned off and turned back on. 2nd. The speakers make crackling noises randomly while driving. Even when the audio/speakers are turned off the crackling continues. (Very loud and annoying) 3rd. The Passport sometimes shuts off completely when stopped at red lights and has difficultly turning back on / restarting. This showed an error that there was a battery issue, which the battery had just been replaced a month or two earlier. It said something about being in accessory mode. 4th. The sensor that tracks oncoming traffic goes off sporadically. There are times on single lane roads that the car forces the breaks on because it senses cars on the other side. 5th. There has been issues while accelerating that feel like the car is having trouble shifting. It continues to rev but not go, when letting off the gas it almost feels like its doing an engine break to get back down to a certain rpm or something. Had the whole car bouncing, had to pull over and turn off the car to get it to start working properly. *** All of that said, this car has been and continues to feel unsafe to drive for multiple reasons listed above. I'd be more than happy to go into more detail for them if needed. ***
Corrective Action:
Owned the 2021 Honda Passport for 4 years and have had multiple issues over that time. 1st. Electrical issues. Randomly while driving the center/head unit will continuously restart on a loop until vehicle is turned off and turned back on. 2nd. The speakers make crackling noises randomly while driving. Even when the audio/speakers are turned off the crackling continues. (Very loud and annoying) 3rd. The Passport sometimes shuts off completely when stopped at red lights and has difficultly turning back on / restarting. This showed an error that there was a battery issue, which the battery had just been replaced a month or two earlier. It said something about being in accessory mode. 4th. The sensor that tracks oncoming traffic goes off sporadically. There are times on single lane roads that the car forces the breaks on because it senses cars on the other side. 5th. There has been issues while accelerating that feel like the car is having trouble shifting. It continues to rev but not go, when letting off the gas it almost feels like its doing an engine break to get back down to a certain rpm or something. Had the whole car bouncing, had to pull over and turn off the car to get it to start working properly. *** All of that said, this car has been and continues to feel unsafe to drive for multiple reasons listed above. I'd be more than happy to go into more detail for them if needed. ***
Additional Notes:
Owned the 2021 Honda Passport for 4 years and have had multiple issues over that time. 1st. Electrical issues. Randomly while driving the center/head unit will continuously restart on a loop until vehicle is turned off and turned back on. 2nd. The speakers make crackling noises randomly while driving. Even when the audio/speakers are turned off the crackling continues. (Very loud and annoying) 3rd. The Passport sometimes shuts off completely when stopped at red lights and has difficultly turning back on / restarting. This showed an error that there was a battery issue, which the battery had just been replaced a month or two earlier. It said something about being in accessory mode. 4th. The sensor that tracks oncoming traffic goes off sporadically. There are times on single lane roads that the car forces the breaks on because it senses cars on the other side. 5th. There has been issues while accelerating that feel like the car is having trouble shifting. It continues to rev but not go, when letting off the gas it almost feels like its doing an engine break to get back down to a certain rpm or something. Had the whole car bouncing, had to pull over and turn off the car to get it to start working properly. *** All of that said, this car has been and continues to feel unsafe to drive for multiple reasons listed above. I'd be more than happy to go into more detail for them if needed. ***
Mfg Campaign: 11672023
Recall Date: Jul 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Concerns with the brake master cylinder and brake booster. Bolts not torqued enough during manufacturing. I had an independent inspection completed on 6/4/25. Technician determined the bolts were not torqued properly. Concern is my brakes could fail causing fatal crash
Corrective Action:
Concerns with the brake master cylinder and brake booster. Bolts not torqued enough during manufacturing. I had an independent inspection completed on 6/4/25. Technician determined the bolts were not torqued properly. Concern is my brakes could fail causing fatal crash
Additional Notes:
Concerns with the brake master cylinder and brake booster. Bolts not torqued enough during manufacturing. I had an independent inspection completed on 6/4/25. Technician determined the bolts were not torqued properly. Concern is my brakes could fail causing fatal crash
Mfg Campaign: 11665781
Recall Date: Jun 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2021 car manufactured. 10/2022 car purchased used/certified from Honda dealer. 12/10/2023 Car would not start. All lights not working. Called roadside assistance. While waiting, approximately 30 minutes later, tried starting the vehicle and it started. 12/11/2023 Took the car to the dealership, still under warranty, dealership replaced the battery 5/6/2025 car would not start. Waited approximately 10 minutes, tried starting the vehicle and it started. Dashlights were working, batter light did not come on. 5/6/2025 Took car to the dealership, battery not under warranty. was told they would replace the battery for $400-$500 or I could have a diagnosis performed for $150. I declined both because it has only been 1 year and 5 months since the battery had been replaced. I feel like its another issue and it should be looked into for free. The manager would not meet my request. I left. 5/7/2025 Spoke with another manager at the dealership. Explained the situation. Was told I could bring the car in for a battery test for free. I declined because I didn't want to purchase a battery or other services from the dealership at potentially higher cost than a don-dealership mechanic. 5/8/2025 Brought car to local mechanic. Battery test performed, cranking/starter test performed. Both were in normal ranges. I did not receive any other service at the mechanic. Approx 1/2024 stopped using the auto-idle stop feature due to feeling unsafe at stop lights. Occassionally, when auto-idle goes off then restarts the car feels like it is struggling to restart and dashlights briefly dim. I now manually turn off this feature each time I drive. These problems have been reported to the dealership, Holler Honda. The problems have not been reproduced or confirmed at the dealership because they have only happened twice. The vehicle has not been inspected other than during recalls and oil changes. No warning lamps or messages have appeared.
Corrective Action:
2021 car manufactured. 10/2022 car purchased used/certified from Honda dealer. 12/10/2023 Car would not start. All lights not working. Called roadside assistance. While waiting, approximately 30 minutes later, tried starting the vehicle and it started. 12/11/2023 Took the car to the dealership, still under warranty, dealership replaced the battery 5/6/2025 car would not start. Waited approximately 10 minutes, tried starting the vehicle and it started. Dashlights were working, batter light did not come on. 5/6/2025 Took car to the dealership, battery not under warranty. was told they would replace the battery for $400-$500 or I could have a diagnosis performed for $150. I declined both because it has only been 1 year and 5 months since the battery had been replaced. I feel like its another issue and it should be looked into for free. The manager would not meet my request. I left. 5/7/2025 Spoke with another manager at the dealership. Explained the situation. Was told I could bring the car in for a battery test for free. I declined because I didn't want to purchase a battery or other services from the dealership at potentially higher cost than a don-dealership mechanic. 5/8/2025 Brought car to local mechanic. Battery test performed, cranking/starter test performed. Both were in normal ranges. I did not receive any other service at the mechanic. Approx 1/2024 stopped using the auto-idle stop feature due to feeling unsafe at stop lights. Occassionally, when auto-idle goes off then restarts the car feels like it is struggling to restart and dashlights briefly dim. I now manually turn off this feature each time I drive. These problems have been reported to the dealership, Holler Honda. The problems have not been reproduced or confirmed at the dealership because they have only happened twice. The vehicle has not been inspected other than during recalls and oil changes. No warning lamps or messages have appeared.
Additional Notes:
2021 car manufactured. 10/2022 car purchased used/certified from Honda dealer. 12/10/2023 Car would not start. All lights not working. Called roadside assistance. While waiting, approximately 30 minutes later, tried starting the vehicle and it started. 12/11/2023 Took the car to the dealership, still under warranty, dealership replaced the battery 5/6/2025 car would not start. Waited approximately 10 minutes, tried starting the vehicle and it started. Dashlights were working, batter light did not come on. 5/6/2025 Took car to the dealership, battery not under warranty. was told they would replace the battery for $400-$500 or I could have a diagnosis performed for $150. I declined both because it has only been 1 year and 5 months since the battery had been replaced. I feel like its another issue and it should be looked into for free. The manager would not meet my request. I left. 5/7/2025 Spoke with another manager at the dealership. Explained the situation. Was told I could bring the car in for a battery test for free. I declined because I didn't want to purchase a battery or other services from the dealership at potentially higher cost than a don-dealership mechanic. 5/8/2025 Brought car to local mechanic. Battery test performed, cranking/starter test performed. Both were in normal ranges. I did not receive any other service at the mechanic. Approx 1/2024 stopped using the auto-idle stop feature due to feeling unsafe at stop lights. Occassionally, when auto-idle goes off then restarts the car feels like it is struggling to restart and dashlights briefly dim. I now manually turn off this feature each time I drive. These problems have been reported to the dealership, Holler Honda. The problems have not been reproduced or confirmed at the dealership because they have only happened twice. The vehicle has not been inspected other than during recalls and oil changes. No warning lamps or messages have appeared.
Mfg Campaign: 11659804
Recall Date: May 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
There were no warning light, malfunction errors or anything prior to 1/4/2025. My passenger seat weight sensor was supposedly finally replaced on 4/9/2025 (I kept being turned away due to the part not being available), but it is still not working, as it is not illuminating/communicating with the dashboard appropriately. I told the dealer this the same day and they said it was late in the day so I had to bring it back. I went back to the shop twice and the second time they kept my car for 5 hours and said they couldn’t figure out why it’s not working so I would have to go back to the collision shop from 1/9/2024 to see if it is a wire or air bag issue. I got in my car and noticed that now the passer seat belt alarm is on so I took it back. They told me they can’t keep examining my car and I would have to pay for a full diagnostic test to see why the seat belt alarm and weight sensor is not working. I kept going back and forth with them that this is a safety issue and it needs to be fixed and I should not have to pay for this because at least the seat belt alarm was working before I went to them on 4/29/25. I also asked for a supervisor and was told no one was available and I would have to come back a 4th time. I left and instead of going back for who knows how long, I called the collision shop on 4/30/25 and have gone back and forth with them about finding out why my car is still not fixed. It is now 5/7/2025 and neither my passenger air bag sensor or seat belt sensor is working properly and the alarm is still beeping unless I lock the passenger seat belt. I do not trust the dealership and I am pissed off at the collision shop because no one seems to care that there are safety defects that are still not working correctly. I should also not have to pay for something that was out of my control and should have been done correctly the first time. I need some help now as this is an urgent matter and I do not feel safe or that my passenger will be safe in my vehicle.
Corrective Action:
There were no warning light, malfunction errors or anything prior to 1/4/2025. My passenger seat weight sensor was supposedly finally replaced on 4/9/2025 (I kept being turned away due to the part not being available), but it is still not working, as it is not illuminating/communicating with the dashboard appropriately. I told the dealer this the same day and they said it was late in the day so I had to bring it back. I went back to the shop twice and the second time they kept my car for 5 hours and said they couldn’t figure out why it’s not working so I would have to go back to the collision shop from 1/9/2024 to see if it is a wire or air bag issue. I got in my car and noticed that now the passer seat belt alarm is on so I took it back. They told me they can’t keep examining my car and I would have to pay for a full diagnostic test to see why the seat belt alarm and weight sensor is not working. I kept going back and forth with them that this is a safety issue and it needs to be fixed and I should not have to pay for this because at least the seat belt alarm was working before I went to them on 4/29/25. I also asked for a supervisor and was told no one was available and I would have to come back a 4th time. I left and instead of going back for who knows how long, I called the collision shop on 4/30/25 and have gone back and forth with them about finding out why my car is still not fixed. It is now 5/7/2025 and neither my passenger air bag sensor or seat belt sensor is working properly and the alarm is still beeping unless I lock the passenger seat belt. I do not trust the dealership and I am pissed off at the collision shop because no one seems to care that there are safety defects that are still not working correctly. I should also not have to pay for something that was out of my control and should have been done correctly the first time. I need some help now as this is an urgent matter and I do not feel safe or that my passenger will be safe in my vehicle.
Additional Notes:
There were no warning light, malfunction errors or anything prior to 1/4/2025. My passenger seat weight sensor was supposedly finally replaced on 4/9/2025 (I kept being turned away due to the part not being available), but it is still not working, as it is not illuminating/communicating with the dashboard appropriately. I told the dealer this the same day and they said it was late in the day so I had to bring it back. I went back to the shop twice and the second time they kept my car for 5 hours and said they couldn’t figure out why it’s not working so I would have to go back to the collision shop from 1/9/2024 to see if it is a wire or air bag issue. I got in my car and noticed that now the passer seat belt alarm is on so I took it back. They told me they can’t keep examining my car and I would have to pay for a full diagnostic test to see why the seat belt alarm and weight sensor is not working. I kept going back and forth with them that this is a safety issue and it needs to be fixed and I should not have to pay for this because at least the seat belt alarm was working before I went to them on 4/29/25. I also asked for a supervisor and was told no one was available and I would have to come back a 4th time. I left and instead of going back for who knows how long, I called the collision shop on 4/30/25 and have gone back and forth with them about finding out why my car is still not fixed. It is now 5/7/2025 and neither my passenger air bag sensor or seat belt sensor is working properly and the alarm is still beeping unless I lock the passenger seat belt. I do not trust the dealership and I am pissed off at the collision shop because no one seems to care that there are safety defects that are still not working correctly. I should also not have to pay for something that was out of my control and should have been done correctly the first time. I need some help now as this is an urgent matter and I do not feel safe or that my passenger will be safe in my vehicle.
Mfg Campaign: 11659429
Recall Date: May 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
There were no warning light, malfunction errors or anything prior to 1/4/2025. My passenger seat weight sensor was supposedly finally replaced on 4/9/2025 (I kept being turned away due to the part not being available), but it is still not working, as it is not illuminating/communicating with the dashboard appropriately. I told the dealer this the same day and they said it was late in the day so I had to bring it back. I went back to the shop twice and the second time they kept my car for 5 hours and said they couldn’t figure out why it’s not working so I would have to go back to the collision shop from 1/9/2024 to see if it is a wire or air bag issue. I got in my car and noticed that now the passer seat belt alarm is on so I took it back. They told me they can’t keep examining my car and I would have to pay for a full diagnostic test to see why the seat belt alarm and weight sensor is not working. I kept going back and forth with them that this is a safety issue and it needs to be fixed and I should not have to pay for this because at least the seat belt alarm was working before I went to them on 4/29/25. I also asked for a supervisor and was told no one was available and I would have to come back a 4th time. I left and instead of going back for who knows how long, I called the collision shop on 4/30/25 and have gone back and forth with them about finding out why my car is still not fixed. It is now 5/7/2025 and neither my passenger air bag sensor or seat belt sensor is working properly and the alarm is still beeping unless I lock the passenger seat belt. I do not trust the dealership and I am pissed off at the collision shop because no one seems to care that there are safety defects that are still not working correctly. I should also not have to pay for something that was out of my control and should have been done correctly the first time. I need some help now as this is an urgent matter and I do not feel safe or that my passenger will be safe in my vehicle.
Corrective Action:
There were no warning light, malfunction errors or anything prior to 1/4/2025. My passenger seat weight sensor was supposedly finally replaced on 4/9/2025 (I kept being turned away due to the part not being available), but it is still not working, as it is not illuminating/communicating with the dashboard appropriately. I told the dealer this the same day and they said it was late in the day so I had to bring it back. I went back to the shop twice and the second time they kept my car for 5 hours and said they couldn’t figure out why it’s not working so I would have to go back to the collision shop from 1/9/2024 to see if it is a wire or air bag issue. I got in my car and noticed that now the passer seat belt alarm is on so I took it back. They told me they can’t keep examining my car and I would have to pay for a full diagnostic test to see why the seat belt alarm and weight sensor is not working. I kept going back and forth with them that this is a safety issue and it needs to be fixed and I should not have to pay for this because at least the seat belt alarm was working before I went to them on 4/29/25. I also asked for a supervisor and was told no one was available and I would have to come back a 4th time. I left and instead of going back for who knows how long, I called the collision shop on 4/30/25 and have gone back and forth with them about finding out why my car is still not fixed. It is now 5/7/2025 and neither my passenger air bag sensor or seat belt sensor is working properly and the alarm is still beeping unless I lock the passenger seat belt. I do not trust the dealership and I am pissed off at the collision shop because no one seems to care that there are safety defects that are still not working correctly. I should also not have to pay for something that was out of my control and should have been done correctly the first time. I need some help now as this is an urgent matter and I do not feel safe or that my passenger will be safe in my vehicle.
Additional Notes:
There were no warning light, malfunction errors or anything prior to 1/4/2025. My passenger seat weight sensor was supposedly finally replaced on 4/9/2025 (I kept being turned away due to the part not being available), but it is still not working, as it is not illuminating/communicating with the dashboard appropriately. I told the dealer this the same day and they said it was late in the day so I had to bring it back. I went back to the shop twice and the second time they kept my car for 5 hours and said they couldn’t figure out why it’s not working so I would have to go back to the collision shop from 1/9/2024 to see if it is a wire or air bag issue. I got in my car and noticed that now the passer seat belt alarm is on so I took it back. They told me they can’t keep examining my car and I would have to pay for a full diagnostic test to see why the seat belt alarm and weight sensor is not working. I kept going back and forth with them that this is a safety issue and it needs to be fixed and I should not have to pay for this because at least the seat belt alarm was working before I went to them on 4/29/25. I also asked for a supervisor and was told no one was available and I would have to come back a 4th time. I left and instead of going back for who knows how long, I called the collision shop on 4/30/25 and have gone back and forth with them about finding out why my car is still not fixed. It is now 5/7/2025 and neither my passenger air bag sensor or seat belt sensor is working properly and the alarm is still beeping unless I lock the passenger seat belt. I do not trust the dealership and I am pissed off at the collision shop because no one seems to care that there are safety defects that are still not working correctly. I should also not have to pay for something that was out of my control and should have been done correctly the first time. I need some help now as this is an urgent matter and I do not feel safe or that my passenger will be safe in my vehicle.
Mfg Campaign: 11659429
Recall Date: May 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
There were no warning light, malfunction errors or anything prior to 1/4/2025. My passenger seat weight sensor was supposedly finally replaced on 4/9/2025 (I kept being turned away due to the part not being available), but it is still not working, as it is not illuminating/communicating with the dashboard appropriately. I told the dealer this the same day and they said it was late in the day so I had to bring it back. I went back to the shop twice and the second time they kept my car for 5 hours and said they couldn’t figure out why it’s not working so I would have to go back to the collision shop from 1/9/2024 to see if it is a wire or air bag issue. I got in my car and noticed that now the passer seat belt alarm is on so I took it back. They told me they can’t keep examining my car and I would have to pay for a full diagnostic test to see why the seat belt alarm and weight sensor is not working. I kept going back and forth with them that this is a safety issue and it needs to be fixed and I should not have to pay for this because at least the seat belt alarm was working before I went to them on 4/29/25. I also asked for a supervisor and was told no one was available and I would have to come back a 4th time. I left and instead of going back for who knows how long, I called the collision shop on 4/30/25 and have gone back and forth with them about finding out why my car is still not fixed. It is now 5/7/2025 and neither my passenger air bag sensor or seat belt sensor is working properly and the alarm is still beeping unless I lock the passenger seat belt. I do not trust the dealership and I am pissed off at the collision shop because no one seems to care that there are safety defects that are still not working correctly. I should also not have to pay for something that was out of my control and should have been done correctly the first time. I need some help now as this is an urgent matter and I do not feel safe or that my passenger will be safe in my vehicle.
Corrective Action:
There were no warning light, malfunction errors or anything prior to 1/4/2025. My passenger seat weight sensor was supposedly finally replaced on 4/9/2025 (I kept being turned away due to the part not being available), but it is still not working, as it is not illuminating/communicating with the dashboard appropriately. I told the dealer this the same day and they said it was late in the day so I had to bring it back. I went back to the shop twice and the second time they kept my car for 5 hours and said they couldn’t figure out why it’s not working so I would have to go back to the collision shop from 1/9/2024 to see if it is a wire or air bag issue. I got in my car and noticed that now the passer seat belt alarm is on so I took it back. They told me they can’t keep examining my car and I would have to pay for a full diagnostic test to see why the seat belt alarm and weight sensor is not working. I kept going back and forth with them that this is a safety issue and it needs to be fixed and I should not have to pay for this because at least the seat belt alarm was working before I went to them on 4/29/25. I also asked for a supervisor and was told no one was available and I would have to come back a 4th time. I left and instead of going back for who knows how long, I called the collision shop on 4/30/25 and have gone back and forth with them about finding out why my car is still not fixed. It is now 5/7/2025 and neither my passenger air bag sensor or seat belt sensor is working properly and the alarm is still beeping unless I lock the passenger seat belt. I do not trust the dealership and I am pissed off at the collision shop because no one seems to care that there are safety defects that are still not working correctly. I should also not have to pay for something that was out of my control and should have been done correctly the first time. I need some help now as this is an urgent matter and I do not feel safe or that my passenger will be safe in my vehicle.
Additional Notes:
There were no warning light, malfunction errors or anything prior to 1/4/2025. My passenger seat weight sensor was supposedly finally replaced on 4/9/2025 (I kept being turned away due to the part not being available), but it is still not working, as it is not illuminating/communicating with the dashboard appropriately. I told the dealer this the same day and they said it was late in the day so I had to bring it back. I went back to the shop twice and the second time they kept my car for 5 hours and said they couldn’t figure out why it’s not working so I would have to go back to the collision shop from 1/9/2024 to see if it is a wire or air bag issue. I got in my car and noticed that now the passer seat belt alarm is on so I took it back. They told me they can’t keep examining my car and I would have to pay for a full diagnostic test to see why the seat belt alarm and weight sensor is not working. I kept going back and forth with them that this is a safety issue and it needs to be fixed and I should not have to pay for this because at least the seat belt alarm was working before I went to them on 4/29/25. I also asked for a supervisor and was told no one was available and I would have to come back a 4th time. I left and instead of going back for who knows how long, I called the collision shop on 4/30/25 and have gone back and forth with them about finding out why my car is still not fixed. It is now 5/7/2025 and neither my passenger air bag sensor or seat belt sensor is working properly and the alarm is still beeping unless I lock the passenger seat belt. I do not trust the dealership and I am pissed off at the collision shop because no one seems to care that there are safety defects that are still not working correctly. I should also not have to pay for something that was out of my control and should have been done correctly the first time. I need some help now as this is an urgent matter and I do not feel safe or that my passenger will be safe in my vehicle.
Mfg Campaign: 11659429
Recall Date: May 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SLOW TO ENGAGE FROM REVERSE TO DRIVE WHEN BACKING OUT OF DRIVEWAY. SO SLOW THAT ONCOMMING VEHICLE HAD TO STOP QUICKLY. RIDING AT ABOUT 30MPH ON A DOWNHILL GRADE THE TRANSMISSION IS CONFUSED AND IT FEELS LIKE IT CAN'T FIND A GEAR TO STAY IN THUS CAUSING MUCH DISTRESS TO DRIVER IT FEELS LIKE CAR IS BREAKING AND SURGING FOWARD WITH DRIVER HAVING LITTLE CONTROLL OVER SITUATION. REPORTED TO HONDA IN COMPLAINT AND WAS TOLD THAT IS THE WAY TRANSMISSION IS
Corrective Action:
TRANSMISSION SLOW TO ENGAGE FROM REVERSE TO DRIVE WHEN BACKING OUT OF DRIVEWAY. SO SLOW THAT ONCOMMING VEHICLE HAD TO STOP QUICKLY. RIDING AT ABOUT 30MPH ON A DOWNHILL GRADE THE TRANSMISSION IS CONFUSED AND IT FEELS LIKE IT CAN'T FIND A GEAR TO STAY IN THUS CAUSING MUCH DISTRESS TO DRIVER IT FEELS LIKE CAR IS BREAKING AND SURGING FOWARD WITH DRIVER HAVING LITTLE CONTROLL OVER SITUATION. REPORTED TO HONDA IN COMPLAINT AND WAS TOLD THAT IS THE WAY TRANSMISSION IS
Additional Notes:
TRANSMISSION SLOW TO ENGAGE FROM REVERSE TO DRIVE WHEN BACKING OUT OF DRIVEWAY. SO SLOW THAT ONCOMMING VEHICLE HAD TO STOP QUICKLY. RIDING AT ABOUT 30MPH ON A DOWNHILL GRADE THE TRANSMISSION IS CONFUSED AND IT FEELS LIKE IT CAN'T FIND A GEAR TO STAY IN THUS CAUSING MUCH DISTRESS TO DRIVER IT FEELS LIKE CAR IS BREAKING AND SURGING FOWARD WITH DRIVER HAVING LITTLE CONTROLL OVER SITUATION. REPORTED TO HONDA IN COMPLAINT AND WAS TOLD THAT IS THE WAY TRANSMISSION IS
Mfg Campaign: 11656451
Recall Date: Apr 23, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Engine Restart failure. Vehicle approached intersection, came to complete start and engine stopped. Vehicle would not restart when I lifted foot off of brake pedal. I had to shut vehicle off, waited a few minutes and restarted it again. Vehicle's Auto Idle Stop system was activate at time. on 12/11/2024 reported incident to NuCar Honda, Norwood, MA. They were unable to duplicate issue.
Corrective Action:
Engine Restart failure. Vehicle approached intersection, came to complete start and engine stopped. Vehicle would not restart when I lifted foot off of brake pedal. I had to shut vehicle off, waited a few minutes and restarted it again. Vehicle's Auto Idle Stop system was activate at time. on 12/11/2024 reported incident to NuCar Honda, Norwood, MA. They were unable to duplicate issue.
Additional Notes:
Engine Restart failure. Vehicle approached intersection, came to complete start and engine stopped. Vehicle would not restart when I lifted foot off of brake pedal. I had to shut vehicle off, waited a few minutes and restarted it again. Vehicle's Auto Idle Stop system was activate at time. on 12/11/2024 reported incident to NuCar Honda, Norwood, MA. They were unable to duplicate issue.
Mfg Campaign: 11653020
Recall Date: Apr 6, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle infotainment system froze. Several minutes later after driving, I pressed the brakes but they did not function. The vehicle would not stop and crashed into the vehicle in front of me. Emergency braking did not engage or otherwise show signs of activation. After turning off the car and dealing with the accident, I restarted the vehicle and the brakes and infotainment system operated normally.
Corrective Action:
The vehicle infotainment system froze. Several minutes later after driving, I pressed the brakes but they did not function. The vehicle would not stop and crashed into the vehicle in front of me. Emergency braking did not engage or otherwise show signs of activation. After turning off the car and dealing with the accident, I restarted the vehicle and the brakes and infotainment system operated normally.
Additional Notes:
The vehicle infotainment system froze. Several minutes later after driving, I pressed the brakes but they did not function. The vehicle would not stop and crashed into the vehicle in front of me. Emergency braking did not engage or otherwise show signs of activation. After turning off the car and dealing with the accident, I restarted the vehicle and the brakes and infotainment system operated normally.
Mfg Campaign: 11653080
Recall Date: Apr 6, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle infotainment system froze. Several minutes later after driving, I pressed the brakes but they did not function. The vehicle would not stop and crashed into the vehicle in front of me. Emergency braking did not engage or otherwise show signs of activation. After turning off the car and dealing with the accident, I restarted the vehicle and the brakes and infotainment system operated normally.
Corrective Action:
The vehicle infotainment system froze. Several minutes later after driving, I pressed the brakes but they did not function. The vehicle would not stop and crashed into the vehicle in front of me. Emergency braking did not engage or otherwise show signs of activation. After turning off the car and dealing with the accident, I restarted the vehicle and the brakes and infotainment system operated normally.
Additional Notes:
The vehicle infotainment system froze. Several minutes later after driving, I pressed the brakes but they did not function. The vehicle would not stop and crashed into the vehicle in front of me. Emergency braking did not engage or otherwise show signs of activation. After turning off the car and dealing with the accident, I restarted the vehicle and the brakes and infotainment system operated normally.
Mfg Campaign: 11653080
Recall Date: Apr 6, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle infotainment system froze. Several minutes later after driving, I pressed the brakes but they did not function. The vehicle would not stop and crashed into the vehicle in front of me. Emergency braking did not engage or otherwise show signs of activation. After turning off the car and dealing with the accident, I restarted the vehicle and the brakes and infotainment system operated normally.
Corrective Action:
The vehicle infotainment system froze. Several minutes later after driving, I pressed the brakes but they did not function. The vehicle would not stop and crashed into the vehicle in front of me. Emergency braking did not engage or otherwise show signs of activation. After turning off the car and dealing with the accident, I restarted the vehicle and the brakes and infotainment system operated normally.
Additional Notes:
The vehicle infotainment system froze. Several minutes later after driving, I pressed the brakes but they did not function. The vehicle would not stop and crashed into the vehicle in front of me. Emergency braking did not engage or otherwise show signs of activation. After turning off the car and dealing with the accident, I restarted the vehicle and the brakes and infotainment system operated normally.
Mfg Campaign: 11653080
Recall Date: Apr 6, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While at a stop light, there was an engine start failure that caused the vehicle not to restart. It took me approximately 5 minutes to get it to start again.
Corrective Action:
While at a stop light, there was an engine start failure that caused the vehicle not to restart. It took me approximately 5 minutes to get it to start again.
Additional Notes:
While at a stop light, there was an engine start failure that caused the vehicle not to restart. It took me approximately 5 minutes to get it to start again.
Mfg Campaign: 11651961
Recall Date: Apr 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My automati braking has repeatedly malfunctioned and deployed emergency braking when no other vehicle is in the front of mine
Corrective Action:
My automati braking has repeatedly malfunctioned and deployed emergency braking when no other vehicle is in the front of mine
Additional Notes:
My automati braking has repeatedly malfunctioned and deployed emergency braking when no other vehicle is in the front of mine
Mfg Campaign: 11648143
Recall Date: Mar 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Vehicle engine keeps stopping while in drive and puts itself in neutral and turn offs, metal flying around the engine, vehicle jumps and makes loud rattling noise, vehicle electrical issue all components turned themselves off, Catalyst converter and several other vehicle issues alarm safety , vehicle gets stuck on hill
Corrective Action:
Vehicle engine keeps stopping while in drive and puts itself in neutral and turn offs, metal flying around the engine, vehicle jumps and makes loud rattling noise, vehicle electrical issue all components turned themselves off, Catalyst converter and several other vehicle issues alarm safety , vehicle gets stuck on hill
Additional Notes:
Vehicle engine keeps stopping while in drive and puts itself in neutral and turn offs, metal flying around the engine, vehicle jumps and makes loud rattling noise, vehicle electrical issue all components turned themselves off, Catalyst converter and several other vehicle issues alarm safety , vehicle gets stuck on hill
Mfg Campaign: 11647468
Recall Date: Mar 10, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle engine keeps stopping while in drive and puts itself in neutral and turn offs, metal flying around the engine, vehicle jumps and makes loud rattling noise, vehicle electrical issue all components turned themselves off, Catalyst converter and several other vehicle issues alarm safety , vehicle gets stuck on hill
Corrective Action:
Vehicle engine keeps stopping while in drive and puts itself in neutral and turn offs, metal flying around the engine, vehicle jumps and makes loud rattling noise, vehicle electrical issue all components turned themselves off, Catalyst converter and several other vehicle issues alarm safety , vehicle gets stuck on hill
Additional Notes:
Vehicle engine keeps stopping while in drive and puts itself in neutral and turn offs, metal flying around the engine, vehicle jumps and makes loud rattling noise, vehicle electrical issue all components turned themselves off, Catalyst converter and several other vehicle issues alarm safety , vehicle gets stuck on hill
Mfg Campaign: 11647468
Recall Date: Mar 10, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle engine keeps stopping while in drive and puts itself in neutral and turn offs, metal flying around the engine, vehicle jumps and makes loud rattling noise, vehicle electrical issue all components turned themselves off, Catalyst converter and several other vehicle issues alarm safety , vehicle gets stuck on hill
Corrective Action:
Vehicle engine keeps stopping while in drive and puts itself in neutral and turn offs, metal flying around the engine, vehicle jumps and makes loud rattling noise, vehicle electrical issue all components turned themselves off, Catalyst converter and several other vehicle issues alarm safety , vehicle gets stuck on hill
Additional Notes:
Vehicle engine keeps stopping while in drive and puts itself in neutral and turn offs, metal flying around the engine, vehicle jumps and makes loud rattling noise, vehicle electrical issue all components turned themselves off, Catalyst converter and several other vehicle issues alarm safety , vehicle gets stuck on hill
Mfg Campaign: 11647468
Recall Date: Mar 10, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury