Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Consumer Complaints
62 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact a 2022 Honda Passport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission hesitated prior to accelerating. In addition, the contact stated that while reversing, the transmission jerked into reverse. No warning lights were illuminated. The contact stated that the failure was persistent during cold temperatures. The vehicle was taken to the dealer; however, the contact was informed that the transmission was shifting normally. The vehicle was taken to another dealer for a second opinion, and the contact was informed that the transmission was shifting abnormally. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 8.
Corrective Action:
The contact a 2022 Honda Passport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission hesitated prior to accelerating. In addition, the contact stated that while reversing, the transmission jerked into reverse. No warning lights were illuminated. The contact stated that the failure was persistent during cold temperatures. The vehicle was taken to the dealer; however, the contact was informed that the transmission was shifting normally. The vehicle was taken to another dealer for a second opinion, and the contact was informed that the transmission was shifting abnormally. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 8.
Additional Notes:
The contact a 2022 Honda Passport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission hesitated prior to accelerating. In addition, the contact stated that while reversing, the transmission jerked into reverse. No warning lights were illuminated. The contact stated that the failure was persistent during cold temperatures. The vehicle was taken to the dealer; however, the contact was informed that the transmission was shifting normally. The vehicle was taken to another dealer for a second opinion, and the contact was informed that the transmission was shifting abnormally. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 8.
Mfg Campaign: 11672920
Recall Date: Jul 11, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Auto has a known defect with headlight condensation ,Honda put out a bulletin sb 23-024 Stating they are aware of this issue.Vehicle had this problem at 38000 miles just outside Their standard 3 year 36000 mile warranty. To repair this Honda dealer stated a price of $1400.00 ,which is a lot of money ,my concern is that failure to fix will lead to other headlight Issues such as burned out bulbs and harness corrosion. Not to mention adding to dim light poor visibility
Corrective Action:
Auto has a known defect with headlight condensation ,Honda put out a bulletin sb 23-024 Stating they are aware of this issue.Vehicle had this problem at 38000 miles just outside Their standard 3 year 36000 mile warranty. To repair this Honda dealer stated a price of $1400.00 ,which is a lot of money ,my concern is that failure to fix will lead to other headlight Issues such as burned out bulbs and harness corrosion. Not to mention adding to dim light poor visibility
Additional Notes:
Auto has a known defect with headlight condensation ,Honda put out a bulletin sb 23-024 Stating they are aware of this issue.Vehicle had this problem at 38000 miles just outside Their standard 3 year 36000 mile warranty. To repair this Honda dealer stated a price of $1400.00 ,which is a lot of money ,my concern is that failure to fix will lead to other headlight Issues such as burned out bulbs and harness corrosion. Not to mention adding to dim light poor visibility
Mfg Campaign: 11669011
Recall Date: Jun 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Auto has a known defect with headlight condensation ,Honda put out a bulletin sb 23-024 Stating they are aware of this issue.Vehicle had this problem at 38000 miles just outside Their standard 3 year 36000 mile warranty. To repair this Honda dealer stated a price of $1400.00 ,which is a lot of money ,my concern is that failure to fix will lead to other headlight Issues such as burned out bulbs and harness corrosion. Not to mention adding to dim light poor visibility
Corrective Action:
Auto has a known defect with headlight condensation ,Honda put out a bulletin sb 23-024 Stating they are aware of this issue.Vehicle had this problem at 38000 miles just outside Their standard 3 year 36000 mile warranty. To repair this Honda dealer stated a price of $1400.00 ,which is a lot of money ,my concern is that failure to fix will lead to other headlight Issues such as burned out bulbs and harness corrosion. Not to mention adding to dim light poor visibility
Additional Notes:
Auto has a known defect with headlight condensation ,Honda put out a bulletin sb 23-024 Stating they are aware of this issue.Vehicle had this problem at 38000 miles just outside Their standard 3 year 36000 mile warranty. To repair this Honda dealer stated a price of $1400.00 ,which is a lot of money ,my concern is that failure to fix will lead to other headlight Issues such as burned out bulbs and harness corrosion. Not to mention adding to dim light poor visibility
Mfg Campaign: 11669011
Recall Date: Jun 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
At speeds above 55 mph, car will make a noise like paper being torn, followed by a loss of throttle response. This lasts for 3 to 5 seconds, then everything returns to normal. This has happened with the cruise control set, or while under foot control. No warning of any kind show up on the dashboard. We have taken our vehicle to the dealership on May 15 2025. They could find nothing after polling the computer or on multiple road trips. This loss of throttle has occurred six times in the last five months. We will keep a written record of these events as they happen, and pray that nobody gets hurt or dies from this.
Corrective Action:
At speeds above 55 mph, car will make a noise like paper being torn, followed by a loss of throttle response. This lasts for 3 to 5 seconds, then everything returns to normal. This has happened with the cruise control set, or while under foot control. No warning of any kind show up on the dashboard. We have taken our vehicle to the dealership on May 15 2025. They could find nothing after polling the computer or on multiple road trips. This loss of throttle has occurred six times in the last five months. We will keep a written record of these events as they happen, and pray that nobody gets hurt or dies from this.
Additional Notes:
At speeds above 55 mph, car will make a noise like paper being torn, followed by a loss of throttle response. This lasts for 3 to 5 seconds, then everything returns to normal. This has happened with the cruise control set, or while under foot control. No warning of any kind show up on the dashboard. We have taken our vehicle to the dealership on May 15 2025. They could find nothing after polling the computer or on multiple road trips. This loss of throttle has occurred six times in the last five months. We will keep a written record of these events as they happen, and pray that nobody gets hurt or dies from this.
Mfg Campaign: 11664302
Recall Date: Jun 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
At speeds above 55 mph, car will make a noise like paper being torn, followed by a loss of throttle response. This lasts for 3 to 5 seconds, then everything returns to normal. This has happened with the cruise control set, or while under foot control. No warning of any kind show up on the dashboard. We have taken our vehicle to the dealership on May 15 2025. They could find nothing after polling the computer or on multiple road trips. This loss of throttle has occurred six times in the last five months. We will keep a written record of these events as they happen, and pray that nobody gets hurt or dies from this.
Corrective Action:
At speeds above 55 mph, car will make a noise like paper being torn, followed by a loss of throttle response. This lasts for 3 to 5 seconds, then everything returns to normal. This has happened with the cruise control set, or while under foot control. No warning of any kind show up on the dashboard. We have taken our vehicle to the dealership on May 15 2025. They could find nothing after polling the computer or on multiple road trips. This loss of throttle has occurred six times in the last five months. We will keep a written record of these events as they happen, and pray that nobody gets hurt or dies from this.
Additional Notes:
At speeds above 55 mph, car will make a noise like paper being torn, followed by a loss of throttle response. This lasts for 3 to 5 seconds, then everything returns to normal. This has happened with the cruise control set, or while under foot control. No warning of any kind show up on the dashboard. We have taken our vehicle to the dealership on May 15 2025. They could find nothing after polling the computer or on multiple road trips. This loss of throttle has occurred six times in the last five months. We will keep a written record of these events as they happen, and pray that nobody gets hurt or dies from this.
Mfg Campaign: 11664302
Recall Date: Jun 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
At speeds above 55 mph, car will make a noise like paper being torn, followed by a loss of throttle response. This lasts for 3 to 5 seconds, then everything returns to normal. This has happened with the cruise control set, or while under foot control. No warning of any kind show up on the dashboard. We have taken our vehicle to the dealership on May 15 2025. They could find nothing after polling the computer or on multiple road trips. This loss of throttle has occurred six times in the last five months. We will keep a written record of these events as they happen, and pray that nobody gets hurt or dies from this.
Corrective Action:
At speeds above 55 mph, car will make a noise like paper being torn, followed by a loss of throttle response. This lasts for 3 to 5 seconds, then everything returns to normal. This has happened with the cruise control set, or while under foot control. No warning of any kind show up on the dashboard. We have taken our vehicle to the dealership on May 15 2025. They could find nothing after polling the computer or on multiple road trips. This loss of throttle has occurred six times in the last five months. We will keep a written record of these events as they happen, and pray that nobody gets hurt or dies from this.
Additional Notes:
At speeds above 55 mph, car will make a noise like paper being torn, followed by a loss of throttle response. This lasts for 3 to 5 seconds, then everything returns to normal. This has happened with the cruise control set, or while under foot control. No warning of any kind show up on the dashboard. We have taken our vehicle to the dealership on May 15 2025. They could find nothing after polling the computer or on multiple road trips. This loss of throttle has occurred six times in the last five months. We will keep a written record of these events as they happen, and pray that nobody gets hurt or dies from this.
Mfg Campaign: 11664302
Recall Date: Jun 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, documented in various forums.
Corrective Action:
The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, documented in various forums.
Additional Notes:
The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, documented in various forums.
Mfg Campaign: 11662907
Recall Date: May 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, documented in various forums.
Corrective Action:
The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, documented in various forums.
Additional Notes:
The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, documented in various forums.
Mfg Campaign: 11662907
Recall Date: May 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, documented in various forums.
Corrective Action:
The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, documented in various forums.
Additional Notes:
The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, documented in various forums.
Mfg Campaign: 11662907
Recall Date: May 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
At 62,000 a very noticeable gap in steering going left or right become present. As you turn the steering left or right before the tires began to turn a noticeable clanking notice like gears hitting. The action of clanking was repeating every move more noticeable in park while running and off. Same while driving at 30 and below. ASE mechanic stated it was the rack and pinion issue which could lead to a lost in control resulting in a crash. Dealer refuses to fix due being a 2022 not a 2023
Corrective Action:
At 62,000 a very noticeable gap in steering going left or right become present. As you turn the steering left or right before the tires began to turn a noticeable clanking notice like gears hitting. The action of clanking was repeating every move more noticeable in park while running and off. Same while driving at 30 and below. ASE mechanic stated it was the rack and pinion issue which could lead to a lost in control resulting in a crash. Dealer refuses to fix due being a 2022 not a 2023
Additional Notes:
At 62,000 a very noticeable gap in steering going left or right become present. As you turn the steering left or right before the tires began to turn a noticeable clanking notice like gears hitting. The action of clanking was repeating every move more noticeable in park while running and off. Same while driving at 30 and below. ASE mechanic stated it was the rack and pinion issue which could lead to a lost in control resulting in a crash. Dealer refuses to fix due being a 2022 not a 2023
Mfg Campaign: 11662826
Recall Date: May 23, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Honda Passport. The contact stated that while driving 40 MPH, the transmission shuddered. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel injectors needed to be flushed. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where the same diagnostic information was provided. The contact stated that the fuel injectors were flushed again. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 25,300.
Corrective Action:
The contact owns a 2022 Honda Passport. The contact stated that while driving 40 MPH, the transmission shuddered. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel injectors needed to be flushed. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where the same diagnostic information was provided. The contact stated that the fuel injectors were flushed again. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 25,300.
Additional Notes:
The contact owns a 2022 Honda Passport. The contact stated that while driving 40 MPH, the transmission shuddered. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel injectors needed to be flushed. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where the same diagnostic information was provided. The contact stated that the fuel injectors were flushed again. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 25,300.
Mfg Campaign: 11653969
Recall Date: Apr 10, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Potential Consequences:
The contact owns a 2022 Honda Passport. The contact stated that while driving 40 MPH, the transmission shuddered. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel injectors needed to be flushed. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where the same diagnostic information was provided. The contact stated that the fuel injectors were flushed again. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 25,300.
Corrective Action:
The contact owns a 2022 Honda Passport. The contact stated that while driving 40 MPH, the transmission shuddered. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel injectors needed to be flushed. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where the same diagnostic information was provided. The contact stated that the fuel injectors were flushed again. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 25,300.
Additional Notes:
The contact owns a 2022 Honda Passport. The contact stated that while driving 40 MPH, the transmission shuddered. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel injectors needed to be flushed. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where the same diagnostic information was provided. The contact stated that the fuel injectors were flushed again. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 25,300.
Mfg Campaign: 11653969
Recall Date: Apr 10, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I was exiting a highway onto another highway. It was a pretty sharp exit to the right. The vehicle lost engine power, and I couldn't travel greater than about 40 miles/hour. The vehicle would not respond to my pressing the accelerator. Upon getting off the exit onto the next highway, I immediately pulled over and shut the vehicle off. I waited a few minutes before restarting the vehicle. Once I restarted the vehicle, it was back to normal. There were no further issues for the rest of the drive (about 90 miles). This has happened 3-4 times since I purchased the vehicle.
Corrective Action:
I was exiting a highway onto another highway. It was a pretty sharp exit to the right. The vehicle lost engine power, and I couldn't travel greater than about 40 miles/hour. The vehicle would not respond to my pressing the accelerator. Upon getting off the exit onto the next highway, I immediately pulled over and shut the vehicle off. I waited a few minutes before restarting the vehicle. Once I restarted the vehicle, it was back to normal. There were no further issues for the rest of the drive (about 90 miles). This has happened 3-4 times since I purchased the vehicle.
Additional Notes:
I was exiting a highway onto another highway. It was a pretty sharp exit to the right. The vehicle lost engine power, and I couldn't travel greater than about 40 miles/hour. The vehicle would not respond to my pressing the accelerator. Upon getting off the exit onto the next highway, I immediately pulled over and shut the vehicle off. I waited a few minutes before restarting the vehicle. Once I restarted the vehicle, it was back to normal. There were no further issues for the rest of the drive (about 90 miles). This has happened 3-4 times since I purchased the vehicle.
Mfg Campaign: 11643095
Recall Date: Feb 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was exiting a highway onto another highway. It was a pretty sharp exit to the right. The vehicle lost engine power, and I couldn't travel greater than about 40 miles/hour. The vehicle would not respond to my pressing the accelerator. Upon getting off the exit onto the next highway, I immediately pulled over and shut the vehicle off. I waited a few minutes before restarting the vehicle. Once I restarted the vehicle, it was back to normal. There were no further issues for the rest of the drive (about 90 miles). This has happened 3-4 times since I purchased the vehicle.
Corrective Action:
I was exiting a highway onto another highway. It was a pretty sharp exit to the right. The vehicle lost engine power, and I couldn't travel greater than about 40 miles/hour. The vehicle would not respond to my pressing the accelerator. Upon getting off the exit onto the next highway, I immediately pulled over and shut the vehicle off. I waited a few minutes before restarting the vehicle. Once I restarted the vehicle, it was back to normal. There were no further issues for the rest of the drive (about 90 miles). This has happened 3-4 times since I purchased the vehicle.
Additional Notes:
I was exiting a highway onto another highway. It was a pretty sharp exit to the right. The vehicle lost engine power, and I couldn't travel greater than about 40 miles/hour. The vehicle would not respond to my pressing the accelerator. Upon getting off the exit onto the next highway, I immediately pulled over and shut the vehicle off. I waited a few minutes before restarting the vehicle. Once I restarted the vehicle, it was back to normal. There were no further issues for the rest of the drive (about 90 miles). This has happened 3-4 times since I purchased the vehicle.
Mfg Campaign: 11643095
Recall Date: Feb 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
When driving on Highway the engine will lose drive power, hesitate and temporarily stall. This happened soon after we purchased and again multiple time and when in traffic nearly cause cars behind to crash into us. This is very scary. We have taken into Honda dealership multiple times and the first time they said it came back with code for transmission failure and scheduled a new transmission but later said they are disregarding code and no problem with vehicle. The problem is not collision avoidance since sometimes happens when no other vehicles around. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When driving on Highway the engine will lose drive power, hesitate and temporarily stall. This happened soon after we purchased and again multiple time and when in traffic nearly cause cars behind to crash into us. This is very scary. We have taken into Honda dealership multiple times and the first time they said it came back with code for transmission failure and scheduled a new transmission but later said they are disregarding code and no problem with vehicle. The problem is not collision avoidance since sometimes happens when no other vehicles around. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When driving on Highway the engine will lose drive power, hesitate and temporarily stall. This happened soon after we purchased and again multiple time and when in traffic nearly cause cars behind to crash into us. This is very scary. We have taken into Honda dealership multiple times and the first time they said it came back with code for transmission failure and scheduled a new transmission but later said they are disregarding code and no problem with vehicle. The problem is not collision avoidance since sometimes happens when no other vehicles around. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11640224
Recall Date: Feb 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When driving on Highway the engine will lose drive power, hesitate and temporarily stall. This happened soon after we purchased and again multiple time and when in traffic nearly cause cars behind to crash into us. This is very scary. We have taken into Honda dealership multiple times and the first time they said it came back with code for transmission failure and scheduled a new transmission but later said they are disregarding code and no problem with vehicle. The problem is not collision avoidance since sometimes happens when no other vehicles around. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When driving on Highway the engine will lose drive power, hesitate and temporarily stall. This happened soon after we purchased and again multiple time and when in traffic nearly cause cars behind to crash into us. This is very scary. We have taken into Honda dealership multiple times and the first time they said it came back with code for transmission failure and scheduled a new transmission but later said they are disregarding code and no problem with vehicle. The problem is not collision avoidance since sometimes happens when no other vehicles around. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When driving on Highway the engine will lose drive power, hesitate and temporarily stall. This happened soon after we purchased and again multiple time and when in traffic nearly cause cars behind to crash into us. This is very scary. We have taken into Honda dealership multiple times and the first time they said it came back with code for transmission failure and scheduled a new transmission but later said they are disregarding code and no problem with vehicle. The problem is not collision avoidance since sometimes happens when no other vehicles around. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11640224
Recall Date: Feb 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
In February of 2024 my 2022 Honda Passport wouldn't let me reverse out of my sloped driveway. I realized the emergency brake must be frozen and sure enough as soon as it hit 33F I was able to release the brake and drive the vehicle. I figured just a little water got into the cable in the rear. In January of 2025 I found myself with the same problem with another frozen brake. I took it into the Honda dealership and after a week they found out there was a leak in the body seam that let water under the driver's seat and froze the emergency brake cables. According to the mechanic, this was either the result of a major collision or a defect. Since the vehicle hasn't been in a collision, this is a concerning defect that Honda has so far refused to cover, including the damage to the soaked carpet. Both times, I had driven for 3-8 hours in pouring rain on the highway. Unacceptable for a 2- year old vehicle to have this issue.
Corrective Action:
In February of 2024 my 2022 Honda Passport wouldn't let me reverse out of my sloped driveway. I realized the emergency brake must be frozen and sure enough as soon as it hit 33F I was able to release the brake and drive the vehicle. I figured just a little water got into the cable in the rear. In January of 2025 I found myself with the same problem with another frozen brake. I took it into the Honda dealership and after a week they found out there was a leak in the body seam that let water under the driver's seat and froze the emergency brake cables. According to the mechanic, this was either the result of a major collision or a defect. Since the vehicle hasn't been in a collision, this is a concerning defect that Honda has so far refused to cover, including the damage to the soaked carpet. Both times, I had driven for 3-8 hours in pouring rain on the highway. Unacceptable for a 2- year old vehicle to have this issue.
Additional Notes:
In February of 2024 my 2022 Honda Passport wouldn't let me reverse out of my sloped driveway. I realized the emergency brake must be frozen and sure enough as soon as it hit 33F I was able to release the brake and drive the vehicle. I figured just a little water got into the cable in the rear. In January of 2025 I found myself with the same problem with another frozen brake. I took it into the Honda dealership and after a week they found out there was a leak in the body seam that let water under the driver's seat and froze the emergency brake cables. According to the mechanic, this was either the result of a major collision or a defect. Since the vehicle hasn't been in a collision, this is a concerning defect that Honda has so far refused to cover, including the damage to the soaked carpet. Both times, I had driven for 3-8 hours in pouring rain on the highway. Unacceptable for a 2- year old vehicle to have this issue.
Mfg Campaign: 11638955
Recall Date: Jan 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
In February of 2024 my 2022 Honda Passport wouldn't let me reverse out of my sloped driveway. I realized the emergency brake must be frozen and sure enough as soon as it hit 33F I was able to release the brake and drive the vehicle. I figured just a little water got into the cable in the rear. In January of 2025 I found myself with the same problem with another frozen brake. I took it into the Honda dealership and after a week they found out there was a leak in the body seam that let water under the driver's seat and froze the emergency brake cables. According to the mechanic, this was either the result of a major collision or a defect. Since the vehicle hasn't been in a collision, this is a concerning defect that Honda has so far refused to cover, including the damage to the soaked carpet. Both times, I had driven for 3-8 hours in pouring rain on the highway. Unacceptable for a 2- year old vehicle to have this issue.
Corrective Action:
In February of 2024 my 2022 Honda Passport wouldn't let me reverse out of my sloped driveway. I realized the emergency brake must be frozen and sure enough as soon as it hit 33F I was able to release the brake and drive the vehicle. I figured just a little water got into the cable in the rear. In January of 2025 I found myself with the same problem with another frozen brake. I took it into the Honda dealership and after a week they found out there was a leak in the body seam that let water under the driver's seat and froze the emergency brake cables. According to the mechanic, this was either the result of a major collision or a defect. Since the vehicle hasn't been in a collision, this is a concerning defect that Honda has so far refused to cover, including the damage to the soaked carpet. Both times, I had driven for 3-8 hours in pouring rain on the highway. Unacceptable for a 2- year old vehicle to have this issue.
Additional Notes:
In February of 2024 my 2022 Honda Passport wouldn't let me reverse out of my sloped driveway. I realized the emergency brake must be frozen and sure enough as soon as it hit 33F I was able to release the brake and drive the vehicle. I figured just a little water got into the cable in the rear. In January of 2025 I found myself with the same problem with another frozen brake. I took it into the Honda dealership and after a week they found out there was a leak in the body seam that let water under the driver's seat and froze the emergency brake cables. According to the mechanic, this was either the result of a major collision or a defect. Since the vehicle hasn't been in a collision, this is a concerning defect that Honda has so far refused to cover, including the damage to the soaked carpet. Both times, I had driven for 3-8 hours in pouring rain on the highway. Unacceptable for a 2- year old vehicle to have this issue.
Mfg Campaign: 11638955
Recall Date: Jan 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The idle stop system comes on when I must apply my brakes and stop - for example at a red light. This week, more than once, after when the idle stop system came on, the care stalled. Both times, I was in traffic and this created a dangerous situation for me. When I took my foot off the brake and touched the gas to proceed when the light turned green, the car stalled. I had to put the car in park and restart the engine. When this happened, the cars behind me assumed I was going to move forward, and they had to hit their brakes to avoid hitting me. A warning light came on behind my steering wheel and said the idle stop was interrupted. The message said I needed to put the car in Park and restart the car. I am sure the traffic behind me at rush hour was not happy. Thank goodness this did not happen while I was starting to make a left turn, I could have been hit if the car stalled in the intersection.
Corrective Action:
The idle stop system comes on when I must apply my brakes and stop - for example at a red light. This week, more than once, after when the idle stop system came on, the care stalled. Both times, I was in traffic and this created a dangerous situation for me. When I took my foot off the brake and touched the gas to proceed when the light turned green, the car stalled. I had to put the car in park and restart the engine. When this happened, the cars behind me assumed I was going to move forward, and they had to hit their brakes to avoid hitting me. A warning light came on behind my steering wheel and said the idle stop was interrupted. The message said I needed to put the car in Park and restart the car. I am sure the traffic behind me at rush hour was not happy. Thank goodness this did not happen while I was starting to make a left turn, I could have been hit if the car stalled in the intersection.
Additional Notes:
The idle stop system comes on when I must apply my brakes and stop - for example at a red light. This week, more than once, after when the idle stop system came on, the care stalled. Both times, I was in traffic and this created a dangerous situation for me. When I took my foot off the brake and touched the gas to proceed when the light turned green, the car stalled. I had to put the car in park and restart the engine. When this happened, the cars behind me assumed I was going to move forward, and they had to hit their brakes to avoid hitting me. A warning light came on behind my steering wheel and said the idle stop was interrupted. The message said I needed to put the car in Park and restart the car. I am sure the traffic behind me at rush hour was not happy. Thank goodness this did not happen while I was starting to make a left turn, I could have been hit if the car stalled in the intersection.
Mfg Campaign: 11619081
Recall Date: Oct 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The car behind me was very close. I wanted to get up to the speed limit and pressed the gas. The car did not accelerate. I heard
Corrective Action:
The car behind me was very close. I wanted to get up to the speed limit and pressed the gas. The car did not accelerate. I heard
Additional Notes:
The car behind me was very close. I wanted to get up to the speed limit and pressed the gas. The car did not accelerate. I heard
Mfg Campaign: 11619207
Recall Date: Oct 10, 2024
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Valencia, CA • 36 yrs
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