Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: OKM
Recall Date: Nov 27, 2024
Consumer Complaints
11 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership multiple times and nothing was done until after the accident Still have no car til this day 5/14/25.
Corrective Action:
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership multiple times and nothing was done until after the accident Still have no car til this day 5/14/25.
Additional Notes:
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership multiple times and nothing was done until after the accident Still have no car til this day 5/14/25.
Mfg Campaign: 11660864
Recall Date: May 14, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership multiple times and nothing was done until after the accident Still have no car til this day 5/14/25.
Corrective Action:
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership multiple times and nothing was done until after the accident Still have no car til this day 5/14/25.
Additional Notes:
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership multiple times and nothing was done until after the accident Still have no car til this day 5/14/25.
Mfg Campaign: 11660864
Recall Date: May 14, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership multiple times and nothing was done until after the accident Still have no car til this day 5/14/25.
Corrective Action:
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership multiple times and nothing was done until after the accident Still have no car til this day 5/14/25.
Additional Notes:
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership multiple times and nothing was done until after the accident Still have no car til this day 5/14/25.
Mfg Campaign: 11660864
Recall Date: May 14, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am having an issue with the turn signal / emergency flasher not making any noise while in operation. The system visual components work fine. It's the inability to hear the flashing of the signals while driving down the road This could lead to issues with other cars trying to interpret the intention of the movement of my car while I am driving. I went to the Honda dealership (Gillman Honda) service department and was informed that my particular model does not have a fix or capability for the sound level to be adjusted, whereas other models (Pilot, Accord, etc.) do have this capability. Replacement of the flasher is not an option. Could the NHTSA please create a minimum decibel level standard to help insure safe operation of vehicles on the roads.
Corrective Action:
I am having an issue with the turn signal / emergency flasher not making any noise while in operation. The system visual components work fine. It's the inability to hear the flashing of the signals while driving down the road This could lead to issues with other cars trying to interpret the intention of the movement of my car while I am driving. I went to the Honda dealership (Gillman Honda) service department and was informed that my particular model does not have a fix or capability for the sound level to be adjusted, whereas other models (Pilot, Accord, etc.) do have this capability. Replacement of the flasher is not an option. Could the NHTSA please create a minimum decibel level standard to help insure safe operation of vehicles on the roads.
Additional Notes:
I am having an issue with the turn signal / emergency flasher not making any noise while in operation. The system visual components work fine. It's the inability to hear the flashing of the signals while driving down the road This could lead to issues with other cars trying to interpret the intention of the movement of my car while I am driving. I went to the Honda dealership (Gillman Honda) service department and was informed that my particular model does not have a fix or capability for the sound level to be adjusted, whereas other models (Pilot, Accord, etc.) do have this capability. Replacement of the flasher is not an option. Could the NHTSA please create a minimum decibel level standard to help insure safe operation of vehicles on the roads.
Mfg Campaign: 11655609
Recall Date: Apr 19, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2024 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V900000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2024 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V900000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2024 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V900000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11639093
Recall Date: Jan 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
When backing out of a driveway onto a busy street, I put the car in reverse and back out into the lane of traffic. I then put the car into drive and try to pull forward into the lane of traffic with cars coming up behind me but the car does not respond to the gas pedal for many seconds. I have almost been rear ended because of this several times.
Corrective Action:
When backing out of a driveway onto a busy street, I put the car in reverse and back out into the lane of traffic. I then put the car into drive and try to pull forward into the lane of traffic with cars coming up behind me but the car does not respond to the gas pedal for many seconds. I have almost been rear ended because of this several times.
Additional Notes:
When backing out of a driveway onto a busy street, I put the car in reverse and back out into the lane of traffic. I then put the car into drive and try to pull forward into the lane of traffic with cars coming up behind me but the car does not respond to the gas pedal for many seconds. I have almost been rear ended because of this several times.
Mfg Campaign: 11638496
Recall Date: Jan 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sun roof glass exploded without cause, coving the inside of the vehicle in glass. Vehicle was not struck by anything as it was parked at the time under a carport. Sunroof exploding covered the occupants of the Vehicle in shattered glass.
Corrective Action:
Sun roof glass exploded without cause, coving the inside of the vehicle in glass. Vehicle was not struck by anything as it was parked at the time under a carport. Sunroof exploding covered the occupants of the Vehicle in shattered glass.
Additional Notes:
Sun roof glass exploded without cause, coving the inside of the vehicle in glass. Vehicle was not struck by anything as it was parked at the time under a carport. Sunroof exploding covered the occupants of the Vehicle in shattered glass.
Mfg Campaign: 11637654
Recall Date: Jan 22, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rotors went bad with less than 250 miles on new car. Per American Honda rotors are not defective, because Dealership didn't day were defective; therefore, not covered under warranty, considered wear and tear. Dealership initially stated the cause of the rotors going bad was me: that I was hard braking and riding the brakes; however, first, I'd only had the car about 3 months and second, I contacted the Dealership a few days after I bought the car and informed them of the problem. Next, Dealership said the rotors were bad because my aftermarket floor mats were resting on the brake; however, the mats were put there two days before. The 2024 Honda Passport rotors are defective. At the very least the rotors in the one I purchased are dedective.
Corrective Action:
Rotors went bad with less than 250 miles on new car. Per American Honda rotors are not defective, because Dealership didn't day were defective; therefore, not covered under warranty, considered wear and tear. Dealership initially stated the cause of the rotors going bad was me: that I was hard braking and riding the brakes; however, first, I'd only had the car about 3 months and second, I contacted the Dealership a few days after I bought the car and informed them of the problem. Next, Dealership said the rotors were bad because my aftermarket floor mats were resting on the brake; however, the mats were put there two days before. The 2024 Honda Passport rotors are defective. At the very least the rotors in the one I purchased are dedective.
Additional Notes:
Rotors went bad with less than 250 miles on new car. Per American Honda rotors are not defective, because Dealership didn't day were defective; therefore, not covered under warranty, considered wear and tear. Dealership initially stated the cause of the rotors going bad was me: that I was hard braking and riding the brakes; however, first, I'd only had the car about 3 months and second, I contacted the Dealership a few days after I bought the car and informed them of the problem. Next, Dealership said the rotors were bad because my aftermarket floor mats were resting on the brake; however, the mats were put there two days before. The 2024 Honda Passport rotors are defective. At the very least the rotors in the one I purchased are dedective.
Mfg Campaign: 11636254
Recall Date: Jan 16, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The brake and tmps ights came on for no reason while driving. I pulled over to the side of the road in fear of my safety. I restarted the car to see if they would clear but unfortunately they did not. The manifold and gasket were leaking. The vehicle has been misfiring.
Corrective Action:
The brake and tmps ights came on for no reason while driving. I pulled over to the side of the road in fear of my safety. I restarted the car to see if they would clear but unfortunately they did not. The manifold and gasket were leaking. The vehicle has been misfiring.
Additional Notes:
The brake and tmps ights came on for no reason while driving. I pulled over to the side of the road in fear of my safety. I restarted the car to see if they would clear but unfortunately they did not. The manifold and gasket were leaking. The vehicle has been misfiring.
Mfg Campaign: 11626508
Recall Date: Nov 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake and tmps ights came on for no reason while driving. I pulled over to the side of the road in fear of my safety. I restarted the car to see if they would clear but unfortunately they did not. The manifold and gasket were leaking. The vehicle has been misfiring.
Corrective Action:
The brake and tmps ights came on for no reason while driving. I pulled over to the side of the road in fear of my safety. I restarted the car to see if they would clear but unfortunately they did not. The manifold and gasket were leaking. The vehicle has been misfiring.
Additional Notes:
The brake and tmps ights came on for no reason while driving. I pulled over to the side of the road in fear of my safety. I restarted the car to see if they would clear but unfortunately they did not. The manifold and gasket were leaking. The vehicle has been misfiring.
Mfg Campaign: 11626508
Recall Date: Nov 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2024 Honda Passport equipped with Continental Tires, Tire Line: Cross Contact, Tire Size: 265/45/R20, DOT Number: 1A30H5223. The contact stated that there was a blister on the driver's side front tire on the side wall close to the tread. The contact stated that the blister was the size of a lemon. The vehicle was taken to the dealer who advised the contact to call the tire manufacturer. The contact called the manufacturer and was advised to take the vehicle back to the dealer. The dealer informed the contact that the tire had to be replaced out-of-pocket. Additionally, the contact also noticed a small blister, the size of a cherry on the rear driver's side tire on the side wall near the tread. The vehicle manufacturer was also notified of the failure. The vehicle and tire failure mileage was 2,299.
Corrective Action:
The contact owns a 2024 Honda Passport equipped with Continental Tires, Tire Line: Cross Contact, Tire Size: 265/45/R20, DOT Number: 1A30H5223. The contact stated that there was a blister on the driver's side front tire on the side wall close to the tread. The contact stated that the blister was the size of a lemon. The vehicle was taken to the dealer who advised the contact to call the tire manufacturer. The contact called the manufacturer and was advised to take the vehicle back to the dealer. The dealer informed the contact that the tire had to be replaced out-of-pocket. Additionally, the contact also noticed a small blister, the size of a cherry on the rear driver's side tire on the side wall near the tread. The vehicle manufacturer was also notified of the failure. The vehicle and tire failure mileage was 2,299.
Additional Notes:
The contact owns a 2024 Honda Passport equipped with Continental Tires, Tire Line: Cross Contact, Tire Size: 265/45/R20, DOT Number: 1A30H5223. The contact stated that there was a blister on the driver's side front tire on the side wall close to the tread. The contact stated that the blister was the size of a lemon. The vehicle was taken to the dealer who advised the contact to call the tire manufacturer. The contact called the manufacturer and was advised to take the vehicle back to the dealer. The dealer informed the contact that the tire had to be replaced out-of-pocket. Additionally, the contact also noticed a small blister, the size of a cherry on the rear driver's side tire on the side wall near the tread. The vehicle manufacturer was also notified of the failure. The vehicle and tire failure mileage was 2,299.
Mfg Campaign: 11622761
Recall Date: Oct 30, 2024
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