Complaints & Recalls
Consumer Complaints
8 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine suffered a failure of the connecting rod bearings and wrist pin or pins. It necessitated a short block replacement
Corrective Action:
The engine suffered a failure of the connecting rod bearings and wrist pin or pins. It necessitated a short block replacement
Additional Notes:
The engine suffered a failure of the connecting rod bearings and wrist pin or pins. It necessitated a short block replacement
Mfg Campaign: 11675517
Recall Date: Jul 23, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It’s not an incident. Looking out The windshield has a slight distortion, that looking through it, it seems like looking through a low grade prescription glasses. I have reported it to the dealership and they took note of it and mentioned that they will check it. In terms of safety, it puts some strain into my eyes while driving.
Corrective Action:
It’s not an incident. Looking out The windshield has a slight distortion, that looking through it, it seems like looking through a low grade prescription glasses. I have reported it to the dealership and they took note of it and mentioned that they will check it. In terms of safety, it puts some strain into my eyes while driving.
Additional Notes:
It’s not an incident. Looking out The windshield has a slight distortion, that looking through it, it seems like looking through a low grade prescription glasses. I have reported it to the dealership and they took note of it and mentioned that they will check it. In terms of safety, it puts some strain into my eyes while driving.
Mfg Campaign: 11671027
Recall Date: Jul 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Tiny rock hit windshield and immediately cracked the windshield a foot long. Driver side internal upper Door panel foam seems to have blistered and created bubbles/hump.
Corrective Action:
Tiny rock hit windshield and immediately cracked the windshield a foot long. Driver side internal upper Door panel foam seems to have blistered and created bubbles/hump.
Additional Notes:
Tiny rock hit windshield and immediately cracked the windshield a foot long. Driver side internal upper Door panel foam seems to have blistered and created bubbles/hump.
Mfg Campaign: 11669799
Recall Date: Jun 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tiny rock hit windshield and immediately cracked the windshield a foot long. Driver side internal upper Door panel foam seems to have blistered and created bubbles/hump.
Corrective Action:
Tiny rock hit windshield and immediately cracked the windshield a foot long. Driver side internal upper Door panel foam seems to have blistered and created bubbles/hump.
Additional Notes:
Tiny rock hit windshield and immediately cracked the windshield a foot long. Driver side internal upper Door panel foam seems to have blistered and created bubbles/hump.
Mfg Campaign: 11669799
Recall Date: Jun 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The navigation when using apple maps simultaneously tells the driver 2 different sets of directions that do not match. The small screen on the gauge cluster shows incorrect street names that are nowhere near your location, and also tells you incorrect turns. For example, the large navigation screen on the infotainment system will say to make a right turn on the correct street, while the small screen on the gauge cluster will tell the driver to make a left turn an a different street that that the vehicle is not near. Sometimes it will make up random street names. This is dangerous to drivers who are not aware of the problem or forget about it because it causes confusion while driving. This causes the driver to wonder which set of directions to follow, make wrong turns, and look for streets that are not there. This would be especially dangerous to new drivers or elderly drivers. The vehicle was taken to 2 different dealerships for service but neither one of them were able to fix the problem. The dealerships have acknowledged the problem. There are no warnings or messages about the problem. The vehicle is available for inspection and the problem can be easily reproduced 100% of the time.
Corrective Action:
The navigation when using apple maps simultaneously tells the driver 2 different sets of directions that do not match. The small screen on the gauge cluster shows incorrect street names that are nowhere near your location, and also tells you incorrect turns. For example, the large navigation screen on the infotainment system will say to make a right turn on the correct street, while the small screen on the gauge cluster will tell the driver to make a left turn an a different street that that the vehicle is not near. Sometimes it will make up random street names. This is dangerous to drivers who are not aware of the problem or forget about it because it causes confusion while driving. This causes the driver to wonder which set of directions to follow, make wrong turns, and look for streets that are not there. This would be especially dangerous to new drivers or elderly drivers. The vehicle was taken to 2 different dealerships for service but neither one of them were able to fix the problem. The dealerships have acknowledged the problem. There are no warnings or messages about the problem. The vehicle is available for inspection and the problem can be easily reproduced 100% of the time.
Additional Notes:
The navigation when using apple maps simultaneously tells the driver 2 different sets of directions that do not match. The small screen on the gauge cluster shows incorrect street names that are nowhere near your location, and also tells you incorrect turns. For example, the large navigation screen on the infotainment system will say to make a right turn on the correct street, while the small screen on the gauge cluster will tell the driver to make a left turn an a different street that that the vehicle is not near. Sometimes it will make up random street names. This is dangerous to drivers who are not aware of the problem or forget about it because it causes confusion while driving. This causes the driver to wonder which set of directions to follow, make wrong turns, and look for streets that are not there. This would be especially dangerous to new drivers or elderly drivers. The vehicle was taken to 2 different dealerships for service but neither one of them were able to fix the problem. The dealerships have acknowledged the problem. There are no warnings or messages about the problem. The vehicle is available for inspection and the problem can be easily reproduced 100% of the time.
Mfg Campaign: 11661368
Recall Date: May 16, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Today, while backing from my driveway into our residential street, I came to a complete stop and placed the vehicle's transmission from Reverse to Drive and when doing so, the vehicle shut itself off, put itself into park and engaged the parking brake. I was able to re-start the vehicle and it operated as usual. We have an appointment scheduled with our local Honda dealership on 05/19/25 to inspect the vehicle.
Corrective Action:
Today, while backing from my driveway into our residential street, I came to a complete stop and placed the vehicle's transmission from Reverse to Drive and when doing so, the vehicle shut itself off, put itself into park and engaged the parking brake. I was able to re-start the vehicle and it operated as usual. We have an appointment scheduled with our local Honda dealership on 05/19/25 to inspect the vehicle.
Additional Notes:
Today, while backing from my driveway into our residential street, I came to a complete stop and placed the vehicle's transmission from Reverse to Drive and when doing so, the vehicle shut itself off, put itself into park and engaged the parking brake. I was able to re-start the vehicle and it operated as usual. We have an appointment scheduled with our local Honda dealership on 05/19/25 to inspect the vehicle.
Mfg Campaign: 11661174
Recall Date: May 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Today, while backing from my driveway into our residential street, I came to a complete stop and placed the vehicle's transmission from Reverse to Drive and when doing so, the vehicle shut itself off, put itself into park and engaged the parking brake. I was able to re-start the vehicle and it operated as usual. We have an appointment scheduled with our local Honda dealership on 05/19/25 to inspect the vehicle.
Corrective Action:
Today, while backing from my driveway into our residential street, I came to a complete stop and placed the vehicle's transmission from Reverse to Drive and when doing so, the vehicle shut itself off, put itself into park and engaged the parking brake. I was able to re-start the vehicle and it operated as usual. We have an appointment scheduled with our local Honda dealership on 05/19/25 to inspect the vehicle.
Additional Notes:
Today, while backing from my driveway into our residential street, I came to a complete stop and placed the vehicle's transmission from Reverse to Drive and when doing so, the vehicle shut itself off, put itself into park and engaged the parking brake. I was able to re-start the vehicle and it operated as usual. We have an appointment scheduled with our local Honda dealership on 05/19/25 to inspect the vehicle.
Mfg Campaign: 11661174
Recall Date: May 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The LED headlights are so dim that when other cars with normal LED headlights pass you on the left or on the right it appears as though the headlights on the 2026 Passport are not even turned on. This constitutes a safety hazard. This is a well known issue with Honda as I discovered when researching the matter online after the vehicle purchase.
Corrective Action:
The LED headlights are so dim that when other cars with normal LED headlights pass you on the left or on the right it appears as though the headlights on the 2026 Passport are not even turned on. This constitutes a safety hazard. This is a well known issue with Honda as I discovered when researching the matter online after the vehicle purchase.
Additional Notes:
The LED headlights are so dim that when other cars with normal LED headlights pass you on the left or on the right it appears as though the headlights on the 2026 Passport are not even turned on. This constitutes a safety hazard. This is a well known issue with Honda as I discovered when researching the matter online after the vehicle purchase.
Mfg Campaign: 11654960
Recall Date: Apr 16, 2025
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