Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Consumer Complaints
130 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As I understand it from a law firm, other Honda Pilot owners have filed complaints with the NHTSA the following which is an EXACT description of what is occurring on our Pilot. Ref: 25V-031. Our problem is that there is about a “2-5 second hesitation” or “delay in acceleration” where the engine seems to “bog down for a few seconds before it ‘kicks in’ and then there is a ‘surge of power.’” This surge of power causes a rapid acceleration where the vehicle “jumps forward at a rapid rate.” I took this to Honda two years ago after we first purchased it and they said that "All vehicles are made this way now." This has proven "very dangerous" when trying to do a 3-point turn or a u-turn in traffic. I'd be happy to demonstrate this with someone if they want to ride along so they can see for themselves. I checked your site but it says there aren't any recalls for my vehicle. Problem is, Honda told me the same thing two years ago so if it isn't on your site, appears that it isn't a problem for them. Please help look into this before someone in my family or someone else's gets hurt.
Corrective Action:
As I understand it from a law firm, other Honda Pilot owners have filed complaints with the NHTSA the following which is an EXACT description of what is occurring on our Pilot. Ref: 25V-031. Our problem is that there is about a “2-5 second hesitation” or “delay in acceleration” where the engine seems to “bog down for a few seconds before it ‘kicks in’ and then there is a ‘surge of power.’” This surge of power causes a rapid acceleration where the vehicle “jumps forward at a rapid rate.” I took this to Honda two years ago after we first purchased it and they said that "All vehicles are made this way now." This has proven "very dangerous" when trying to do a 3-point turn or a u-turn in traffic. I'd be happy to demonstrate this with someone if they want to ride along so they can see for themselves. I checked your site but it says there aren't any recalls for my vehicle. Problem is, Honda told me the same thing two years ago so if it isn't on your site, appears that it isn't a problem for them. Please help look into this before someone in my family or someone else's gets hurt.
Additional Notes:
As I understand it from a law firm, other Honda Pilot owners have filed complaints with the NHTSA the following which is an EXACT description of what is occurring on our Pilot. Ref: 25V-031. Our problem is that there is about a “2-5 second hesitation” or “delay in acceleration” where the engine seems to “bog down for a few seconds before it ‘kicks in’ and then there is a ‘surge of power.’” This surge of power causes a rapid acceleration where the vehicle “jumps forward at a rapid rate.” I took this to Honda two years ago after we first purchased it and they said that "All vehicles are made this way now." This has proven "very dangerous" when trying to do a 3-point turn or a u-turn in traffic. I'd be happy to demonstrate this with someone if they want to ride along so they can see for themselves. I checked your site but it says there aren't any recalls for my vehicle. Problem is, Honda told me the same thing two years ago so if it isn't on your site, appears that it isn't a problem for them. Please help look into this before someone in my family or someone else's gets hurt.
Mfg Campaign: 11673790
Recall Date: Jul 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
USB port fail and wireless charger failure
Corrective Action:
USB port fail and wireless charger failure
Additional Notes:
USB port fail and wireless charger failure
Mfg Campaign: 11665657
Recall Date: Jun 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Case 11655023 Hello, I need your help. I spoke with Honda and was told they would buy back my truck and someone would contact me. Mrs. Briana called and said I had to keep taking the truck to the mechanic as many times as needed. I explained I had already taken it 8–9 times, but she said it didn’t matter and that I should take it to another dealer. I had already gone to the Mission Valley dealership, showed the mechanic photos and videos, and he agreed something was wrong. I left the truck for 3–4 days, but they only changed the start button. I asked about the brakes, which were making noise, and was told it was “normal.” I insisted on getting them fixed, but they said if parts weren’t broken, Honda wouldn’t replace them. I spoke to the manager, who drove the truck with me and said they would adjust the brakes and fix the faulty fuel sensor. I brought it back on Wednesday, received a service receipt, but when I tried to leave, the truck wouldn’t start. I showed the manager a video of the issue, and he said they would fix it. I returned on Wednesday, left the truck again, and on Thursday a worker called saying the truck had no issues. I reminded them the manager had promised repairs, and they said he would call me. On Friday, I was told the truck had “bad luck,” nothing was wrong, and I should pick it up — or go to another Honda if I wasn’t satisfied.
Corrective Action:
Case 11655023 Hello, I need your help. I spoke with Honda and was told they would buy back my truck and someone would contact me. Mrs. Briana called and said I had to keep taking the truck to the mechanic as many times as needed. I explained I had already taken it 8–9 times, but she said it didn’t matter and that I should take it to another dealer. I had already gone to the Mission Valley dealership, showed the mechanic photos and videos, and he agreed something was wrong. I left the truck for 3–4 days, but they only changed the start button. I asked about the brakes, which were making noise, and was told it was “normal.” I insisted on getting them fixed, but they said if parts weren’t broken, Honda wouldn’t replace them. I spoke to the manager, who drove the truck with me and said they would adjust the brakes and fix the faulty fuel sensor. I brought it back on Wednesday, received a service receipt, but when I tried to leave, the truck wouldn’t start. I showed the manager a video of the issue, and he said they would fix it. I returned on Wednesday, left the truck again, and on Thursday a worker called saying the truck had no issues. I reminded them the manager had promised repairs, and they said he would call me. On Friday, I was told the truck had “bad luck,” nothing was wrong, and I should pick it up — or go to another Honda if I wasn’t satisfied.
Additional Notes:
Case 11655023 Hello, I need your help. I spoke with Honda and was told they would buy back my truck and someone would contact me. Mrs. Briana called and said I had to keep taking the truck to the mechanic as many times as needed. I explained I had already taken it 8–9 times, but she said it didn’t matter and that I should take it to another dealer. I had already gone to the Mission Valley dealership, showed the mechanic photos and videos, and he agreed something was wrong. I left the truck for 3–4 days, but they only changed the start button. I asked about the brakes, which were making noise, and was told it was “normal.” I insisted on getting them fixed, but they said if parts weren’t broken, Honda wouldn’t replace them. I spoke to the manager, who drove the truck with me and said they would adjust the brakes and fix the faulty fuel sensor. I brought it back on Wednesday, received a service receipt, but when I tried to leave, the truck wouldn’t start. I showed the manager a video of the issue, and he said they would fix it. I returned on Wednesday, left the truck again, and on Thursday a worker called saying the truck had no issues. I reminded them the manager had promised repairs, and they said he would call me. On Friday, I was told the truck had “bad luck,” nothing was wrong, and I should pick it up — or go to another Honda if I wasn’t satisfied.
Mfg Campaign: 11664940
Recall Date: Jun 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
Case 11655023 Hello, I need your help. I spoke with Honda and was told they would buy back my truck and someone would contact me. Mrs. Briana called and said I had to keep taking the truck to the mechanic as many times as needed. I explained I had already taken it 8–9 times, but she said it didn’t matter and that I should take it to another dealer. I had already gone to the Mission Valley dealership, showed the mechanic photos and videos, and he agreed something was wrong. I left the truck for 3–4 days, but they only changed the start button. I asked about the brakes, which were making noise, and was told it was “normal.” I insisted on getting them fixed, but they said if parts weren’t broken, Honda wouldn’t replace them. I spoke to the manager, who drove the truck with me and said they would adjust the brakes and fix the faulty fuel sensor. I brought it back on Wednesday, received a service receipt, but when I tried to leave, the truck wouldn’t start. I showed the manager a video of the issue, and he said they would fix it. I returned on Wednesday, left the truck again, and on Thursday a worker called saying the truck had no issues. I reminded them the manager had promised repairs, and they said he would call me. On Friday, I was told the truck had “bad luck,” nothing was wrong, and I should pick it up — or go to another Honda if I wasn’t satisfied.
Corrective Action:
Case 11655023 Hello, I need your help. I spoke with Honda and was told they would buy back my truck and someone would contact me. Mrs. Briana called and said I had to keep taking the truck to the mechanic as many times as needed. I explained I had already taken it 8–9 times, but she said it didn’t matter and that I should take it to another dealer. I had already gone to the Mission Valley dealership, showed the mechanic photos and videos, and he agreed something was wrong. I left the truck for 3–4 days, but they only changed the start button. I asked about the brakes, which were making noise, and was told it was “normal.” I insisted on getting them fixed, but they said if parts weren’t broken, Honda wouldn’t replace them. I spoke to the manager, who drove the truck with me and said they would adjust the brakes and fix the faulty fuel sensor. I brought it back on Wednesday, received a service receipt, but when I tried to leave, the truck wouldn’t start. I showed the manager a video of the issue, and he said they would fix it. I returned on Wednesday, left the truck again, and on Thursday a worker called saying the truck had no issues. I reminded them the manager had promised repairs, and they said he would call me. On Friday, I was told the truck had “bad luck,” nothing was wrong, and I should pick it up — or go to another Honda if I wasn’t satisfied.
Additional Notes:
Case 11655023 Hello, I need your help. I spoke with Honda and was told they would buy back my truck and someone would contact me. Mrs. Briana called and said I had to keep taking the truck to the mechanic as many times as needed. I explained I had already taken it 8–9 times, but she said it didn’t matter and that I should take it to another dealer. I had already gone to the Mission Valley dealership, showed the mechanic photos and videos, and he agreed something was wrong. I left the truck for 3–4 days, but they only changed the start button. I asked about the brakes, which were making noise, and was told it was “normal.” I insisted on getting them fixed, but they said if parts weren’t broken, Honda wouldn’t replace them. I spoke to the manager, who drove the truck with me and said they would adjust the brakes and fix the faulty fuel sensor. I brought it back on Wednesday, received a service receipt, but when I tried to leave, the truck wouldn’t start. I showed the manager a video of the issue, and he said they would fix it. I returned on Wednesday, left the truck again, and on Thursday a worker called saying the truck had no issues. I reminded them the manager had promised repairs, and they said he would call me. On Friday, I was told the truck had “bad luck,” nothing was wrong, and I should pick it up — or go to another Honda if I wasn’t satisfied.
Mfg Campaign: 11664940
Recall Date: Jun 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Case 11655023 Hello, I need your help. I spoke with Honda and was told they would buy back my truck and someone would contact me. Mrs. Briana called and said I had to keep taking the truck to the mechanic as many times as needed. I explained I had already taken it 8–9 times, but she said it didn’t matter and that I should take it to another dealer. I had already gone to the Mission Valley dealership, showed the mechanic photos and videos, and he agreed something was wrong. I left the truck for 3–4 days, but they only changed the start button. I asked about the brakes, which were making noise, and was told it was “normal.” I insisted on getting them fixed, but they said if parts weren’t broken, Honda wouldn’t replace them. I spoke to the manager, who drove the truck with me and said they would adjust the brakes and fix the faulty fuel sensor. I brought it back on Wednesday, received a service receipt, but when I tried to leave, the truck wouldn’t start. I showed the manager a video of the issue, and he said they would fix it. I returned on Wednesday, left the truck again, and on Thursday a worker called saying the truck had no issues. I reminded them the manager had promised repairs, and they said he would call me. On Friday, I was told the truck had “bad luck,” nothing was wrong, and I should pick it up — or go to another Honda if I wasn’t satisfied.
Corrective Action:
Case 11655023 Hello, I need your help. I spoke with Honda and was told they would buy back my truck and someone would contact me. Mrs. Briana called and said I had to keep taking the truck to the mechanic as many times as needed. I explained I had already taken it 8–9 times, but she said it didn’t matter and that I should take it to another dealer. I had already gone to the Mission Valley dealership, showed the mechanic photos and videos, and he agreed something was wrong. I left the truck for 3–4 days, but they only changed the start button. I asked about the brakes, which were making noise, and was told it was “normal.” I insisted on getting them fixed, but they said if parts weren’t broken, Honda wouldn’t replace them. I spoke to the manager, who drove the truck with me and said they would adjust the brakes and fix the faulty fuel sensor. I brought it back on Wednesday, received a service receipt, but when I tried to leave, the truck wouldn’t start. I showed the manager a video of the issue, and he said they would fix it. I returned on Wednesday, left the truck again, and on Thursday a worker called saying the truck had no issues. I reminded them the manager had promised repairs, and they said he would call me. On Friday, I was told the truck had “bad luck,” nothing was wrong, and I should pick it up — or go to another Honda if I wasn’t satisfied.
Additional Notes:
Case 11655023 Hello, I need your help. I spoke with Honda and was told they would buy back my truck and someone would contact me. Mrs. Briana called and said I had to keep taking the truck to the mechanic as many times as needed. I explained I had already taken it 8–9 times, but she said it didn’t matter and that I should take it to another dealer. I had already gone to the Mission Valley dealership, showed the mechanic photos and videos, and he agreed something was wrong. I left the truck for 3–4 days, but they only changed the start button. I asked about the brakes, which were making noise, and was told it was “normal.” I insisted on getting them fixed, but they said if parts weren’t broken, Honda wouldn’t replace them. I spoke to the manager, who drove the truck with me and said they would adjust the brakes and fix the faulty fuel sensor. I brought it back on Wednesday, received a service receipt, but when I tried to leave, the truck wouldn’t start. I showed the manager a video of the issue, and he said they would fix it. I returned on Wednesday, left the truck again, and on Thursday a worker called saying the truck had no issues. I reminded them the manager had promised repairs, and they said he would call me. On Friday, I was told the truck had “bad luck,” nothing was wrong, and I should pick it up — or go to another Honda if I wasn’t satisfied.
Mfg Campaign: 11664940
Recall Date: Jun 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Vehicle warning lights randomly appeared on dash Adaptive cruise control Vehicle stability assist Hill start assist Trailer stability assist Collision mitigation system assist departure mitigation
Corrective Action:
Vehicle warning lights randomly appeared on dash Adaptive cruise control Vehicle stability assist Hill start assist Trailer stability assist Collision mitigation system assist departure mitigation
Additional Notes:
Vehicle warning lights randomly appeared on dash Adaptive cruise control Vehicle stability assist Hill start assist Trailer stability assist Collision mitigation system assist departure mitigation
Mfg Campaign: 11661815
Recall Date: May 19, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Vehicle warning lights randomly appeared on dash Adaptive cruise control Vehicle stability assist Hill start assist Trailer stability assist Collision mitigation system assist departure mitigation
Corrective Action:
Vehicle warning lights randomly appeared on dash Adaptive cruise control Vehicle stability assist Hill start assist Trailer stability assist Collision mitigation system assist departure mitigation
Additional Notes:
Vehicle warning lights randomly appeared on dash Adaptive cruise control Vehicle stability assist Hill start assist Trailer stability assist Collision mitigation system assist departure mitigation
Mfg Campaign: 11661815
Recall Date: May 19, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Vehicle warning lights randomly appeared on dash Adaptive cruise control Vehicle stability assist Hill start assist Trailer stability assist Collision mitigation system assist departure mitigation
Corrective Action:
Vehicle warning lights randomly appeared on dash Adaptive cruise control Vehicle stability assist Hill start assist Trailer stability assist Collision mitigation system assist departure mitigation
Additional Notes:
Vehicle warning lights randomly appeared on dash Adaptive cruise control Vehicle stability assist Hill start assist Trailer stability assist Collision mitigation system assist departure mitigation
Mfg Campaign: 11661815
Recall Date: May 19, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Auto Start/Stop failing to start back up creating a safety problem.
Corrective Action:
Auto Start/Stop failing to start back up creating a safety problem.
Additional Notes:
Auto Start/Stop failing to start back up creating a safety problem.
Mfg Campaign: 11661819
Recall Date: May 19, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
So this started as a loss of power when traveling down the highway, i would push down on the accelerator to pass and loss of power for at least 2 to 5 seconds. Now it is happening more frequent with normal driving. I believe this to be a safety problem.
Corrective Action:
So this started as a loss of power when traveling down the highway, i would push down on the accelerator to pass and loss of power for at least 2 to 5 seconds. Now it is happening more frequent with normal driving. I believe this to be a safety problem.
Additional Notes:
So this started as a loss of power when traveling down the highway, i would push down on the accelerator to pass and loss of power for at least 2 to 5 seconds. Now it is happening more frequent with normal driving. I believe this to be a safety problem.
Mfg Campaign: 11659471
Recall Date: May 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
So this started as a loss of power when traveling down the highway, i would push down on the accelerator to pass and loss of power for at least 2 to 5 seconds. Now it is happening more frequent with normal driving. I believe this to be a safety problem.
Corrective Action:
So this started as a loss of power when traveling down the highway, i would push down on the accelerator to pass and loss of power for at least 2 to 5 seconds. Now it is happening more frequent with normal driving. I believe this to be a safety problem.
Additional Notes:
So this started as a loss of power when traveling down the highway, i would push down on the accelerator to pass and loss of power for at least 2 to 5 seconds. Now it is happening more frequent with normal driving. I believe this to be a safety problem.
Mfg Campaign: 11659471
Recall Date: May 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
So this started as a loss of power when traveling down the highway, i would push down on the accelerator to pass and loss of power for at least 2 to 5 seconds. Now it is happening more frequent with normal driving. I believe this to be a safety problem.
Corrective Action:
So this started as a loss of power when traveling down the highway, i would push down on the accelerator to pass and loss of power for at least 2 to 5 seconds. Now it is happening more frequent with normal driving. I believe this to be a safety problem.
Additional Notes:
So this started as a loss of power when traveling down the highway, i would push down on the accelerator to pass and loss of power for at least 2 to 5 seconds. Now it is happening more frequent with normal driving. I believe this to be a safety problem.
Mfg Campaign: 11659471
Recall Date: May 7, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Continental Cross Contact Sport LX 245/50 R20 102H tire was faulty. It blew out while I was driving my 2022 Honda Pilot at Hwy speed approx 60 mph. Nothing in the road and other cars in front of me had no unusual avoidance of debris or pot hole. The right rear tire simply loudly popped and deflated quickly. Very dangerous, lucky it was a rear tire. All 4 tires had less than 1500 miles, basically new to me. Honda installed a new rear tire at no charge. I'm now worried about the other 3 tires as this was a previous problem with Continental tires in 2020.
Corrective Action:
Continental Cross Contact Sport LX 245/50 R20 102H tire was faulty. It blew out while I was driving my 2022 Honda Pilot at Hwy speed approx 60 mph. Nothing in the road and other cars in front of me had no unusual avoidance of debris or pot hole. The right rear tire simply loudly popped and deflated quickly. Very dangerous, lucky it was a rear tire. All 4 tires had less than 1500 miles, basically new to me. Honda installed a new rear tire at no charge. I'm now worried about the other 3 tires as this was a previous problem with Continental tires in 2020.
Additional Notes:
Continental Cross Contact Sport LX 245/50 R20 102H tire was faulty. It blew out while I was driving my 2022 Honda Pilot at Hwy speed approx 60 mph. Nothing in the road and other cars in front of me had no unusual avoidance of debris or pot hole. The right rear tire simply loudly popped and deflated quickly. Very dangerous, lucky it was a rear tire. All 4 tires had less than 1500 miles, basically new to me. Honda installed a new rear tire at no charge. I'm now worried about the other 3 tires as this was a previous problem with Continental tires in 2020.
Mfg Campaign: 11656884
Recall Date: Apr 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
About five weeks ago I decided I was going to take my kids to the park. Well, when we got there our vehicle wouldn’t go out of park and was stuck with a check engine light on and an emission light on. So, we had to tow it to Honda and they didn’t have a loaner vehicle for us while they were diagnosing the vehicle so we were without a vehicle for three days and then was called by Honda to come get the car that they cleared the check engine light and it’s drivable. Was told we would need a new transmission if the car check engine light comes on again. So, of course the light comes back on the next day. I don’t believe it needs a new transmission. No signs that it does. So I called the dealership and they wouldn’t answer , all departments went to voice mail. So, I called Honda corporate, and they wouldn’t answer next day thw dealership calls me asking me when I can bring the car back up there. So I brought it up there and got into a loaner this time for three weeks now. Was told last week our car is good to go and I can come pick it up and once I got there the check engine light and emission light was still on so they lied to us The corporate office won’t approve a good will transmission because of documentations that they should already have but don’t. And Duval Honda told us to bring the loaner back or they are gonna report it as an unauthorized use of the vehicle which we prolly put me in jail so I asked the gm at Duval Honda if he can at least extend it till the in of the week so we can figure something out since we have jobs and kids and no way of any transportation that he is gonna put us on the streets far as walking and he could careless and told us to get a rental car and if we don’t turn the car in then he will report it. So now we are car less. This car is a lease and we never missed a car payment and we had a car before this one which was a lease and never missed a payment as well. We are forced to walk while we still make car payments.
Corrective Action:
About five weeks ago I decided I was going to take my kids to the park. Well, when we got there our vehicle wouldn’t go out of park and was stuck with a check engine light on and an emission light on. So, we had to tow it to Honda and they didn’t have a loaner vehicle for us while they were diagnosing the vehicle so we were without a vehicle for three days and then was called by Honda to come get the car that they cleared the check engine light and it’s drivable. Was told we would need a new transmission if the car check engine light comes on again. So, of course the light comes back on the next day. I don’t believe it needs a new transmission. No signs that it does. So I called the dealership and they wouldn’t answer , all departments went to voice mail. So, I called Honda corporate, and they wouldn’t answer next day thw dealership calls me asking me when I can bring the car back up there. So I brought it up there and got into a loaner this time for three weeks now. Was told last week our car is good to go and I can come pick it up and once I got there the check engine light and emission light was still on so they lied to us The corporate office won’t approve a good will transmission because of documentations that they should already have but don’t. And Duval Honda told us to bring the loaner back or they are gonna report it as an unauthorized use of the vehicle which we prolly put me in jail so I asked the gm at Duval Honda if he can at least extend it till the in of the week so we can figure something out since we have jobs and kids and no way of any transportation that he is gonna put us on the streets far as walking and he could careless and told us to get a rental car and if we don’t turn the car in then he will report it. So now we are car less. This car is a lease and we never missed a car payment and we had a car before this one which was a lease and never missed a payment as well. We are forced to walk while we still make car payments.
Additional Notes:
About five weeks ago I decided I was going to take my kids to the park. Well, when we got there our vehicle wouldn’t go out of park and was stuck with a check engine light on and an emission light on. So, we had to tow it to Honda and they didn’t have a loaner vehicle for us while they were diagnosing the vehicle so we were without a vehicle for three days and then was called by Honda to come get the car that they cleared the check engine light and it’s drivable. Was told we would need a new transmission if the car check engine light comes on again. So, of course the light comes back on the next day. I don’t believe it needs a new transmission. No signs that it does. So I called the dealership and they wouldn’t answer , all departments went to voice mail. So, I called Honda corporate, and they wouldn’t answer next day thw dealership calls me asking me when I can bring the car back up there. So I brought it up there and got into a loaner this time for three weeks now. Was told last week our car is good to go and I can come pick it up and once I got there the check engine light and emission light was still on so they lied to us The corporate office won’t approve a good will transmission because of documentations that they should already have but don’t. And Duval Honda told us to bring the loaner back or they are gonna report it as an unauthorized use of the vehicle which we prolly put me in jail so I asked the gm at Duval Honda if he can at least extend it till the in of the week so we can figure something out since we have jobs and kids and no way of any transportation that he is gonna put us on the streets far as walking and he could careless and told us to get a rental car and if we don’t turn the car in then he will report it. So now we are car less. This car is a lease and we never missed a car payment and we had a car before this one which was a lease and never missed a payment as well. We are forced to walk while we still make car payments.
Mfg Campaign: 11655864
Recall Date: Apr 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2022 Honda Pilot. The contact stated while driving 30 MPH, the vehicle suddenly stopped with a hard braking sound. There were no warning lights illuminated. The contact stopped in the middle of the street, and the driver behind the contact got out of the vehicle and informed the contact that he could have caused an accident. The contact stated that he was told by the other driver to take the vehicle to a dealer. The vehicle was taken to a dealer and the battery was replaced; however, the failure persisted. On a separate occasion, while the vehicle was being driven at an undisclosed speed, the vehicle stalled. The vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. The contact stated that the shock absorbers were repaired, and the screen was repaired, and the transmission was inspected. The failure reoccurred and the vehicle was taken back to the dealer; however, the cause of the failure was not determined. The vehicle was taken back to the residence. The contact stated that the brakes were making abnormal sounds. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000.
Corrective Action:
The contact owns a 2022 Honda Pilot. The contact stated while driving 30 MPH, the vehicle suddenly stopped with a hard braking sound. There were no warning lights illuminated. The contact stopped in the middle of the street, and the driver behind the contact got out of the vehicle and informed the contact that he could have caused an accident. The contact stated that he was told by the other driver to take the vehicle to a dealer. The vehicle was taken to a dealer and the battery was replaced; however, the failure persisted. On a separate occasion, while the vehicle was being driven at an undisclosed speed, the vehicle stalled. The vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. The contact stated that the shock absorbers were repaired, and the screen was repaired, and the transmission was inspected. The failure reoccurred and the vehicle was taken back to the dealer; however, the cause of the failure was not determined. The vehicle was taken back to the residence. The contact stated that the brakes were making abnormal sounds. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000.
Additional Notes:
The contact owns a 2022 Honda Pilot. The contact stated while driving 30 MPH, the vehicle suddenly stopped with a hard braking sound. There were no warning lights illuminated. The contact stopped in the middle of the street, and the driver behind the contact got out of the vehicle and informed the contact that he could have caused an accident. The contact stated that he was told by the other driver to take the vehicle to a dealer. The vehicle was taken to a dealer and the battery was replaced; however, the failure persisted. On a separate occasion, while the vehicle was being driven at an undisclosed speed, the vehicle stalled. The vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. The contact stated that the shock absorbers were repaired, and the screen was repaired, and the transmission was inspected. The failure reoccurred and the vehicle was taken back to the dealer; however, the cause of the failure was not determined. The vehicle was taken back to the residence. The contact stated that the brakes were making abnormal sounds. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000.
Mfg Campaign: 11655023
Recall Date: Apr 16, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When I make complete stops vehicle shuts off and it’s creating dangerous conditions while waiting to turn left or at traffic stops. It happens almost every day.
Corrective Action:
When I make complete stops vehicle shuts off and it’s creating dangerous conditions while waiting to turn left or at traffic stops. It happens almost every day.
Additional Notes:
When I make complete stops vehicle shuts off and it’s creating dangerous conditions while waiting to turn left or at traffic stops. It happens almost every day.
Mfg Campaign: 11651449
Recall Date: Mar 29, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When I make complete stops vehicle shuts off and it’s creating dangerous conditions while waiting to turn left or at traffic stops. It happens almost every day.
Corrective Action:
When I make complete stops vehicle shuts off and it’s creating dangerous conditions while waiting to turn left or at traffic stops. It happens almost every day.
Additional Notes:
When I make complete stops vehicle shuts off and it’s creating dangerous conditions while waiting to turn left or at traffic stops. It happens almost every day.
Mfg Campaign: 11651449
Recall Date: Mar 29, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I make complete stops vehicle shuts off and it’s creating dangerous conditions while waiting to turn left or at traffic stops. It happens almost every day.
Corrective Action:
When I make complete stops vehicle shuts off and it’s creating dangerous conditions while waiting to turn left or at traffic stops. It happens almost every day.
Additional Notes:
When I make complete stops vehicle shuts off and it’s creating dangerous conditions while waiting to turn left or at traffic stops. It happens almost every day.
Mfg Campaign: 11651449
Recall Date: Mar 29, 2025
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION:SUBFRAME/MOUNTING BRACKET
Potential Consequences:
The contact's daughter owns a 2022 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal rattling sound. Upon inspection, the contact discovered that the rear sway bar bracket had fractured. The vehicle was taken to an independent mechanic, who determined that the rear sway bar bracket needed to be replaced. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
Corrective Action:
The contact's daughter owns a 2022 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal rattling sound. Upon inspection, the contact discovered that the rear sway bar bracket had fractured. The vehicle was taken to an independent mechanic, who determined that the rear sway bar bracket needed to be replaced. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
Additional Notes:
The contact's daughter owns a 2022 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal rattling sound. Upon inspection, the contact discovered that the rear sway bar bracket had fractured. The vehicle was taken to an independent mechanic, who determined that the rear sway bar bracket needed to be replaced. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
Mfg Campaign: 11650113
Recall Date: Mar 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
On several occasions the Pilot lost power and decreased speed at an alarming rate while I was accelerating to merge on to the interstate creating serious safety problems. The transmission completely died while I was stopped on the roadside 1200 miles from home in a remote area. It took 2 weeks for the local dealer to acquire and install a new transmission.
Corrective Action:
On several occasions the Pilot lost power and decreased speed at an alarming rate while I was accelerating to merge on to the interstate creating serious safety problems. The transmission completely died while I was stopped on the roadside 1200 miles from home in a remote area. It took 2 weeks for the local dealer to acquire and install a new transmission.
Additional Notes:
On several occasions the Pilot lost power and decreased speed at an alarming rate while I was accelerating to merge on to the interstate creating serious safety problems. The transmission completely died while I was stopped on the roadside 1200 miles from home in a remote area. It took 2 weeks for the local dealer to acquire and install a new transmission.
Mfg Campaign: 11644488
Recall Date: Feb 24, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury