Complaints & Recalls
Official Safety Recalls - Important!
38 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: FLX, XLY
Recall Date: Jun 12, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: EL1, AL0
Recall Date: Jan 23, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: OKM
Recall Date: Nov 27, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FFX
Recall Date: Nov 2, 2023
Consumer Complaints
126 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
7/25/2025 i was driving my wife’s pilot between 55 and 60 mph when the vehicle alerted me to several warnings and the braking system stuck at the top of the pedal not allowing the vehicle to slow in a construction zone. I was able to limp the vehicle home but the vehicle was extremely difficult to slow at red lights. The vehicle was towed from residence after sitting and the tow truck driver said the vehicle was not showing any warning signs. The dealership in paducah test drove the vehicle and did not see anything wrong with it. They subsequently checked and there was a diagnostic for brake booster failure. The vehicle has 41,000 miles on it. In addition it went to the dealership at 9,981 miles for electronic parking brake sticking and the ike dealership said there was nothing wrong. There are other reports of woners on youtube who have had this failure or similar with one member having to ditch the vehicle. I almost wrecked and hit a vehicle that slowed in front of me. The system thew error codes to include failure in electronic steering, transmission, hill descent, electronic braking, and others. I recorded the errors on the dash. This vehicle has also thrown airbag error with only a few thousand miles. The vehicle has side panels that have fallen off and and seals on the panoramic sunroof that have failed.
Corrective Action:
7/25/2025 i was driving my wife’s pilot between 55 and 60 mph when the vehicle alerted me to several warnings and the braking system stuck at the top of the pedal not allowing the vehicle to slow in a construction zone. I was able to limp the vehicle home but the vehicle was extremely difficult to slow at red lights. The vehicle was towed from residence after sitting and the tow truck driver said the vehicle was not showing any warning signs. The dealership in paducah test drove the vehicle and did not see anything wrong with it. They subsequently checked and there was a diagnostic for brake booster failure. The vehicle has 41,000 miles on it. In addition it went to the dealership at 9,981 miles for electronic parking brake sticking and the ike dealership said there was nothing wrong. There are other reports of woners on youtube who have had this failure or similar with one member having to ditch the vehicle. I almost wrecked and hit a vehicle that slowed in front of me. The system thew error codes to include failure in electronic steering, transmission, hill descent, electronic braking, and others. I recorded the errors on the dash. This vehicle has also thrown airbag error with only a few thousand miles. The vehicle has side panels that have fallen off and and seals on the panoramic sunroof that have failed.
Additional Notes:
7/25/2025 i was driving my wife’s pilot between 55 and 60 mph when the vehicle alerted me to several warnings and the braking system stuck at the top of the pedal not allowing the vehicle to slow in a construction zone. I was able to limp the vehicle home but the vehicle was extremely difficult to slow at red lights. The vehicle was towed from residence after sitting and the tow truck driver said the vehicle was not showing any warning signs. The dealership in paducah test drove the vehicle and did not see anything wrong with it. They subsequently checked and there was a diagnostic for brake booster failure. The vehicle has 41,000 miles on it. In addition it went to the dealership at 9,981 miles for electronic parking brake sticking and the ike dealership said there was nothing wrong. There are other reports of woners on youtube who have had this failure or similar with one member having to ditch the vehicle. I almost wrecked and hit a vehicle that slowed in front of me. The system thew error codes to include failure in electronic steering, transmission, hill descent, electronic braking, and others. I recorded the errors on the dash. This vehicle has also thrown airbag error with only a few thousand miles. The vehicle has side panels that have fallen off and and seals on the panoramic sunroof that have failed.
Mfg Campaign: 11677041
Recall Date: Jul 29, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
7/25/2025 i was driving my wife’s pilot between 55 and 60 mph when the vehicle alerted me to several warnings and the braking system stuck at the top of the pedal not allowing the vehicle to slow in a construction zone. I was able to limp the vehicle home but the vehicle was extremely difficult to slow at red lights. The vehicle was towed from residence after sitting and the tow truck driver said the vehicle was not showing any warning signs. The dealership in paducah test drove the vehicle and did not see anything wrong with it. They subsequently checked and there was a diagnostic for brake booster failure. The vehicle has 41,000 miles on it. In addition it went to the dealership at 9,981 miles for electronic parking brake sticking and the ike dealership said there was nothing wrong. There are other reports of woners on youtube who have had this failure or similar with one member having to ditch the vehicle. I almost wrecked and hit a vehicle that slowed in front of me. The system thew error codes to include failure in electronic steering, transmission, hill descent, electronic braking, and others. I recorded the errors on the dash. This vehicle has also thrown airbag error with only a few thousand miles. The vehicle has side panels that have fallen off and and seals on the panoramic sunroof that have failed.
Corrective Action:
7/25/2025 i was driving my wife’s pilot between 55 and 60 mph when the vehicle alerted me to several warnings and the braking system stuck at the top of the pedal not allowing the vehicle to slow in a construction zone. I was able to limp the vehicle home but the vehicle was extremely difficult to slow at red lights. The vehicle was towed from residence after sitting and the tow truck driver said the vehicle was not showing any warning signs. The dealership in paducah test drove the vehicle and did not see anything wrong with it. They subsequently checked and there was a diagnostic for brake booster failure. The vehicle has 41,000 miles on it. In addition it went to the dealership at 9,981 miles for electronic parking brake sticking and the ike dealership said there was nothing wrong. There are other reports of woners on youtube who have had this failure or similar with one member having to ditch the vehicle. I almost wrecked and hit a vehicle that slowed in front of me. The system thew error codes to include failure in electronic steering, transmission, hill descent, electronic braking, and others. I recorded the errors on the dash. This vehicle has also thrown airbag error with only a few thousand miles. The vehicle has side panels that have fallen off and and seals on the panoramic sunroof that have failed.
Additional Notes:
7/25/2025 i was driving my wife’s pilot between 55 and 60 mph when the vehicle alerted me to several warnings and the braking system stuck at the top of the pedal not allowing the vehicle to slow in a construction zone. I was able to limp the vehicle home but the vehicle was extremely difficult to slow at red lights. The vehicle was towed from residence after sitting and the tow truck driver said the vehicle was not showing any warning signs. The dealership in paducah test drove the vehicle and did not see anything wrong with it. They subsequently checked and there was a diagnostic for brake booster failure. The vehicle has 41,000 miles on it. In addition it went to the dealership at 9,981 miles for electronic parking brake sticking and the ike dealership said there was nothing wrong. There are other reports of woners on youtube who have had this failure or similar with one member having to ditch the vehicle. I almost wrecked and hit a vehicle that slowed in front of me. The system thew error codes to include failure in electronic steering, transmission, hill descent, electronic braking, and others. I recorded the errors on the dash. This vehicle has also thrown airbag error with only a few thousand miles. The vehicle has side panels that have fallen off and and seals on the panoramic sunroof that have failed.
Mfg Campaign: 11677041
Recall Date: Jul 29, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
7/25/2025 i was driving my wife’s pilot between 55 and 60 mph when the vehicle alerted me to several warnings and the braking system stuck at the top of the pedal not allowing the vehicle to slow in a construction zone. I was able to limp the vehicle home but the vehicle was extremely difficult to slow at red lights. The vehicle was towed from residence after sitting and the tow truck driver said the vehicle was not showing any warning signs. The dealership in paducah test drove the vehicle and did not see anything wrong with it. They subsequently checked and there was a diagnostic for brake booster failure. The vehicle has 41,000 miles on it. In addition it went to the dealership at 9,981 miles for electronic parking brake sticking and the ike dealership said there was nothing wrong. There are other reports of woners on youtube who have had this failure or similar with one member having to ditch the vehicle. I almost wrecked and hit a vehicle that slowed in front of me. The system thew error codes to include failure in electronic steering, transmission, hill descent, electronic braking, and others. I recorded the errors on the dash. This vehicle has also thrown airbag error with only a few thousand miles. The vehicle has side panels that have fallen off and and seals on the panoramic sunroof that have failed.
Corrective Action:
7/25/2025 i was driving my wife’s pilot between 55 and 60 mph when the vehicle alerted me to several warnings and the braking system stuck at the top of the pedal not allowing the vehicle to slow in a construction zone. I was able to limp the vehicle home but the vehicle was extremely difficult to slow at red lights. The vehicle was towed from residence after sitting and the tow truck driver said the vehicle was not showing any warning signs. The dealership in paducah test drove the vehicle and did not see anything wrong with it. They subsequently checked and there was a diagnostic for brake booster failure. The vehicle has 41,000 miles on it. In addition it went to the dealership at 9,981 miles for electronic parking brake sticking and the ike dealership said there was nothing wrong. There are other reports of woners on youtube who have had this failure or similar with one member having to ditch the vehicle. I almost wrecked and hit a vehicle that slowed in front of me. The system thew error codes to include failure in electronic steering, transmission, hill descent, electronic braking, and others. I recorded the errors on the dash. This vehicle has also thrown airbag error with only a few thousand miles. The vehicle has side panels that have fallen off and and seals on the panoramic sunroof that have failed.
Additional Notes:
7/25/2025 i was driving my wife’s pilot between 55 and 60 mph when the vehicle alerted me to several warnings and the braking system stuck at the top of the pedal not allowing the vehicle to slow in a construction zone. I was able to limp the vehicle home but the vehicle was extremely difficult to slow at red lights. The vehicle was towed from residence after sitting and the tow truck driver said the vehicle was not showing any warning signs. The dealership in paducah test drove the vehicle and did not see anything wrong with it. They subsequently checked and there was a diagnostic for brake booster failure. The vehicle has 41,000 miles on it. In addition it went to the dealership at 9,981 miles for electronic parking brake sticking and the ike dealership said there was nothing wrong. There are other reports of woners on youtube who have had this failure or similar with one member having to ditch the vehicle. I almost wrecked and hit a vehicle that slowed in front of me. The system thew error codes to include failure in electronic steering, transmission, hill descent, electronic braking, and others. I recorded the errors on the dash. This vehicle has also thrown airbag error with only a few thousand miles. The vehicle has side panels that have fallen off and and seals on the panoramic sunroof that have failed.
Mfg Campaign: 11677041
Recall Date: Jul 29, 2025
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:FRAME AND MEMBERS
Potential Consequences:
The contact owns a 2023 Honda Pilot. The contact stated that while shifted into reverse, there was an abnormal popping and cracking sound coming from the driver’s side roof. The failure became worse over time. The vehicle was taken to a dealer where it was diagnosed and determined that the struts needed to be replaced. The vehicle was taken to a dealer and the contact was informed that there were improper welds underneath the third-row seats on the cross member, and that the cross member needed to be properly welded. The vehicle was taken to a body shop and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2023 Honda Pilot. The contact stated that while shifted into reverse, there was an abnormal popping and cracking sound coming from the driver’s side roof. The failure became worse over time. The vehicle was taken to a dealer where it was diagnosed and determined that the struts needed to be replaced. The vehicle was taken to a dealer and the contact was informed that there were improper welds underneath the third-row seats on the cross member, and that the cross member needed to be properly welded. The vehicle was taken to a body shop and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2023 Honda Pilot. The contact stated that while shifted into reverse, there was an abnormal popping and cracking sound coming from the driver’s side roof. The failure became worse over time. The vehicle was taken to a dealer where it was diagnosed and determined that the struts needed to be replaced. The vehicle was taken to a dealer and the contact was informed that there were improper welds underneath the third-row seats on the cross member, and that the cross member needed to be properly welded. The vehicle was taken to a body shop and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.
Mfg Campaign: 11676179
Recall Date: Jul 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle when entering traffic hesitates for 2 to 3 seconds and then surges forward real fast. No warning lights or or messages. Very scary and dangerous . feels like you do not have control of vehicle....This has happened only twice since I have owned the vehicle. I purchased the vehicle new from a dealer...
Corrective Action:
Vehicle when entering traffic hesitates for 2 to 3 seconds and then surges forward real fast. No warning lights or or messages. Very scary and dangerous . feels like you do not have control of vehicle....This has happened only twice since I have owned the vehicle. I purchased the vehicle new from a dealer...
Additional Notes:
Vehicle when entering traffic hesitates for 2 to 3 seconds and then surges forward real fast. No warning lights or or messages. Very scary and dangerous . feels like you do not have control of vehicle....This has happened only twice since I have owned the vehicle. I purchased the vehicle new from a dealer...
Mfg Campaign: 11675835
Recall Date: Jul 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Vision is severely impaired by optical distortion in the windshield, directly in the driver's field of vision. It is also noticeable from anywhere inside or outside of the vehicle. Some areas magnify the view so it looks as though the road is coming up towards the driver. Other areas warp the view horizontally or vertically. It is unsafe because it changes the way the road and other vehicles appear to the driver. The driver feels as though they are wearing strong prescription glasses. Causes dizziness and disorientation to the driver. Visible rippling/warping of the glass of the windshield. One photo is attached showing warped letters through the windshield. (Video is easier to see the other types of warping from inside the vehicle.)
Corrective Action:
Vision is severely impaired by optical distortion in the windshield, directly in the driver's field of vision. It is also noticeable from anywhere inside or outside of the vehicle. Some areas magnify the view so it looks as though the road is coming up towards the driver. Other areas warp the view horizontally or vertically. It is unsafe because it changes the way the road and other vehicles appear to the driver. The driver feels as though they are wearing strong prescription glasses. Causes dizziness and disorientation to the driver. Visible rippling/warping of the glass of the windshield. One photo is attached showing warped letters through the windshield. (Video is easier to see the other types of warping from inside the vehicle.)
Additional Notes:
Vision is severely impaired by optical distortion in the windshield, directly in the driver's field of vision. It is also noticeable from anywhere inside or outside of the vehicle. Some areas magnify the view so it looks as though the road is coming up towards the driver. Other areas warp the view horizontally or vertically. It is unsafe because it changes the way the road and other vehicles appear to the driver. The driver feels as though they are wearing strong prescription glasses. Causes dizziness and disorientation to the driver. Visible rippling/warping of the glass of the windshield. One photo is attached showing warped letters through the windshield. (Video is easier to see the other types of warping from inside the vehicle.)
Mfg Campaign: 11675194
Recall Date: Jul 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.
Corrective Action:
I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.
Additional Notes:
I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.
Mfg Campaign: 11672012
Recall Date: Jul 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.
Corrective Action:
I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.
Additional Notes:
I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.
Mfg Campaign: 11672012
Recall Date: Jul 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.
Corrective Action:
I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.
Additional Notes:
I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.
Mfg Campaign: 11672012
Recall Date: Jul 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Corrective Action:
All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Additional Notes:
All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Mfg Campaign: 11668149
Recall Date: Jun 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Corrective Action:
All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Additional Notes:
All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Mfg Campaign: 11668149
Recall Date: Jun 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Corrective Action:
All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Additional Notes:
All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Mfg Campaign: 11668149
Recall Date: Jun 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025
Corrective Action:
Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025
Additional Notes:
Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025
Mfg Campaign: 11668155
Recall Date: Jun 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025
Corrective Action:
Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025
Additional Notes:
Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025
Mfg Campaign: 11668155
Recall Date: Jun 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025
Corrective Action:
Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025
Additional Notes:
Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025
Mfg Campaign: 11668155
Recall Date: Jun 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Clicking and groaning noise when turning the steering wheel. Happens at any speed including when stopped. Randomly started happening one day.
Corrective Action:
Clicking and groaning noise when turning the steering wheel. Happens at any speed including when stopped. Randomly started happening one day.
Additional Notes:
Clicking and groaning noise when turning the steering wheel. Happens at any speed including when stopped. Randomly started happening one day.
Mfg Campaign: 11665304
Recall Date: Jun 6, 2025
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
Safety Concern: 2023 Honda Pilot – Persistent False Seat Belt Warnings (2nd & 3rd Row Seats) Issue Description: Repeated false seat belt warnings originating from: Second-row middle seat Third-row passenger-side seat The system triggers loud, repetitive auditory alerts and dashboard warnings even when seats are unoccupied or belts are properly buckled. Attempted fixes (unbuckling/rebuckling, restarting the vehicle, power cycles) fail to resolve the issue. Alerts recur intermittently, causing significant distraction. Safety Risks: Driver Distraction: Constant false alarms increase crash risk by diverting attention from the road. Alert Fatigue: Occupants may ignore all seat belt warnings due to repeated false positives, compromising safety. Sensor/System Failure: Indicates potential defects in seat occupancy sensors, wiring harnesses, or body control module (BCM) software affecting multiple seating zones. Expanded Scope: Affects critical seating positions (2nd row middle is common for child seats; 3rd row is high-traffic). Issue emerged IMMEDIATELY post-warranty (typically 3 years/36k miles).
Corrective Action:
Safety Concern: 2023 Honda Pilot – Persistent False Seat Belt Warnings (2nd & 3rd Row Seats) Issue Description: Repeated false seat belt warnings originating from: Second-row middle seat Third-row passenger-side seat The system triggers loud, repetitive auditory alerts and dashboard warnings even when seats are unoccupied or belts are properly buckled. Attempted fixes (unbuckling/rebuckling, restarting the vehicle, power cycles) fail to resolve the issue. Alerts recur intermittently, causing significant distraction. Safety Risks: Driver Distraction: Constant false alarms increase crash risk by diverting attention from the road. Alert Fatigue: Occupants may ignore all seat belt warnings due to repeated false positives, compromising safety. Sensor/System Failure: Indicates potential defects in seat occupancy sensors, wiring harnesses, or body control module (BCM) software affecting multiple seating zones. Expanded Scope: Affects critical seating positions (2nd row middle is common for child seats; 3rd row is high-traffic). Issue emerged IMMEDIATELY post-warranty (typically 3 years/36k miles).
Additional Notes:
Safety Concern: 2023 Honda Pilot – Persistent False Seat Belt Warnings (2nd & 3rd Row Seats) Issue Description: Repeated false seat belt warnings originating from: Second-row middle seat Third-row passenger-side seat The system triggers loud, repetitive auditory alerts and dashboard warnings even when seats are unoccupied or belts are properly buckled. Attempted fixes (unbuckling/rebuckling, restarting the vehicle, power cycles) fail to resolve the issue. Alerts recur intermittently, causing significant distraction. Safety Risks: Driver Distraction: Constant false alarms increase crash risk by diverting attention from the road. Alert Fatigue: Occupants may ignore all seat belt warnings due to repeated false positives, compromising safety. Sensor/System Failure: Indicates potential defects in seat occupancy sensors, wiring harnesses, or body control module (BCM) software affecting multiple seating zones. Expanded Scope: Affects critical seating positions (2nd row middle is common for child seats; 3rd row is high-traffic). Issue emerged IMMEDIATELY post-warranty (typically 3 years/36k miles).
Mfg Campaign: 11664179
Recall Date: Jun 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
Safety Concern: 2023 Honda Pilot – Persistent False Seat Belt Warnings (2nd & 3rd Row Seats) Issue Description: Repeated false seat belt warnings originating from: Second-row middle seat Third-row passenger-side seat The system triggers loud, repetitive auditory alerts and dashboard warnings even when seats are unoccupied or belts are properly buckled. Attempted fixes (unbuckling/rebuckling, restarting the vehicle, power cycles) fail to resolve the issue. Alerts recur intermittently, causing significant distraction. Safety Risks: Driver Distraction: Constant false alarms increase crash risk by diverting attention from the road. Alert Fatigue: Occupants may ignore all seat belt warnings due to repeated false positives, compromising safety. Sensor/System Failure: Indicates potential defects in seat occupancy sensors, wiring harnesses, or body control module (BCM) software affecting multiple seating zones. Expanded Scope: Affects critical seating positions (2nd row middle is common for child seats; 3rd row is high-traffic). Issue emerged IMMEDIATELY post-warranty (typically 3 years/36k miles).
Corrective Action:
Safety Concern: 2023 Honda Pilot – Persistent False Seat Belt Warnings (2nd & 3rd Row Seats) Issue Description: Repeated false seat belt warnings originating from: Second-row middle seat Third-row passenger-side seat The system triggers loud, repetitive auditory alerts and dashboard warnings even when seats are unoccupied or belts are properly buckled. Attempted fixes (unbuckling/rebuckling, restarting the vehicle, power cycles) fail to resolve the issue. Alerts recur intermittently, causing significant distraction. Safety Risks: Driver Distraction: Constant false alarms increase crash risk by diverting attention from the road. Alert Fatigue: Occupants may ignore all seat belt warnings due to repeated false positives, compromising safety. Sensor/System Failure: Indicates potential defects in seat occupancy sensors, wiring harnesses, or body control module (BCM) software affecting multiple seating zones. Expanded Scope: Affects critical seating positions (2nd row middle is common for child seats; 3rd row is high-traffic). Issue emerged IMMEDIATELY post-warranty (typically 3 years/36k miles).
Additional Notes:
Safety Concern: 2023 Honda Pilot – Persistent False Seat Belt Warnings (2nd & 3rd Row Seats) Issue Description: Repeated false seat belt warnings originating from: Second-row middle seat Third-row passenger-side seat The system triggers loud, repetitive auditory alerts and dashboard warnings even when seats are unoccupied or belts are properly buckled. Attempted fixes (unbuckling/rebuckling, restarting the vehicle, power cycles) fail to resolve the issue. Alerts recur intermittently, causing significant distraction. Safety Risks: Driver Distraction: Constant false alarms increase crash risk by diverting attention from the road. Alert Fatigue: Occupants may ignore all seat belt warnings due to repeated false positives, compromising safety. Sensor/System Failure: Indicates potential defects in seat occupancy sensors, wiring harnesses, or body control module (BCM) software affecting multiple seating zones. Expanded Scope: Affects critical seating positions (2nd row middle is common for child seats; 3rd row is high-traffic). Issue emerged IMMEDIATELY post-warranty (typically 3 years/36k miles).
Mfg Campaign: 11664179
Recall Date: Jun 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. Rear tailgate latch will not always release when pressing the dashboard button or remote fob button. The tailgate will attempt to rise, go about 1/2 inch, stop, beep 3 times and then close again. It can only be opened after this by manually pulling on the outside handle and giving it a sharp jerk upwards. 2. While trying to investigate a metallic tapping sound in the rear of the vehicle, I looked under the rear bumper and located a wiring bundle that had lost its support from a plastic clamp. The bundle was frayed, and there were exposed and frayed wires visible showing the copper inside the insulation.
Corrective Action:
1. Rear tailgate latch will not always release when pressing the dashboard button or remote fob button. The tailgate will attempt to rise, go about 1/2 inch, stop, beep 3 times and then close again. It can only be opened after this by manually pulling on the outside handle and giving it a sharp jerk upwards. 2. While trying to investigate a metallic tapping sound in the rear of the vehicle, I looked under the rear bumper and located a wiring bundle that had lost its support from a plastic clamp. The bundle was frayed, and there were exposed and frayed wires visible showing the copper inside the insulation.
Additional Notes:
1. Rear tailgate latch will not always release when pressing the dashboard button or remote fob button. The tailgate will attempt to rise, go about 1/2 inch, stop, beep 3 times and then close again. It can only be opened after this by manually pulling on the outside handle and giving it a sharp jerk upwards. 2. While trying to investigate a metallic tapping sound in the rear of the vehicle, I looked under the rear bumper and located a wiring bundle that had lost its support from a plastic clamp. The bundle was frayed, and there were exposed and frayed wires visible showing the copper inside the insulation.
Mfg Campaign: 11660239
Recall Date: May 11, 2025
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
1. Rear tailgate latch will not always release when pressing the dashboard button or remote fob button. The tailgate will attempt to rise, go about 1/2 inch, stop, beep 3 times and then close again. It can only be opened after this by manually pulling on the outside handle and giving it a sharp jerk upwards. 2. While trying to investigate a metallic tapping sound in the rear of the vehicle, I looked under the rear bumper and located a wiring bundle that had lost its support from a plastic clamp. The bundle was frayed, and there were exposed and frayed wires visible showing the copper inside the insulation.
Corrective Action:
1. Rear tailgate latch will not always release when pressing the dashboard button or remote fob button. The tailgate will attempt to rise, go about 1/2 inch, stop, beep 3 times and then close again. It can only be opened after this by manually pulling on the outside handle and giving it a sharp jerk upwards. 2. While trying to investigate a metallic tapping sound in the rear of the vehicle, I looked under the rear bumper and located a wiring bundle that had lost its support from a plastic clamp. The bundle was frayed, and there were exposed and frayed wires visible showing the copper inside the insulation.
Additional Notes:
1. Rear tailgate latch will not always release when pressing the dashboard button or remote fob button. The tailgate will attempt to rise, go about 1/2 inch, stop, beep 3 times and then close again. It can only be opened after this by manually pulling on the outside handle and giving it a sharp jerk upwards. 2. While trying to investigate a metallic tapping sound in the rear of the vehicle, I looked under the rear bumper and located a wiring bundle that had lost its support from a plastic clamp. The bundle was frayed, and there were exposed and frayed wires visible showing the copper inside the insulation.
Mfg Campaign: 11660239
Recall Date: May 11, 2025
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