Complaints & Recalls
Consumer Complaints
2 ComplaintsKtm North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I had this in the shop twice now for 15 days each and they did nada. I took it in for so much heat radiating off the engine/exhaust it heat boiled my leg thru thick jeans ( never touched me just radiating heat). That was immediately after buying it. Now its over a year old and 6500 miles and still under warranty and now the cams are junk like thousands of others with the 690 790 890 901 1290 made by KTM/Husqvarna. Right now they want to do nothing so I have a $19,000 motorcycle that is really junk . I have pics of the junk cams
Corrective Action:
I had this in the shop twice now for 15 days each and they did nada. I took it in for so much heat radiating off the engine/exhaust it heat boiled my leg thru thick jeans ( never touched me just radiating heat). That was immediately after buying it. Now its over a year old and 6500 miles and still under warranty and now the cams are junk like thousands of others with the 690 790 890 901 1290 made by KTM/Husqvarna. Right now they want to do nothing so I have a $19,000 motorcycle that is really junk . I have pics of the junk cams
Additional Notes:
I had this in the shop twice now for 15 days each and they did nada. I took it in for so much heat radiating off the engine/exhaust it heat boiled my leg thru thick jeans ( never touched me just radiating heat). That was immediately after buying it. Now its over a year old and 6500 miles and still under warranty and now the cams are junk like thousands of others with the 690 790 890 901 1290 made by KTM/Husqvarna. Right now they want to do nothing so I have a $19,000 motorcycle that is really junk . I have pics of the junk cams
Mfg Campaign: 11618312
Recall Date: Oct 6, 2024
Ktm North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Bought this brand new. Couple days later was riding it and had thick jeans on and the heat that radiates off this motor boiled my leg thru jeans. I took it in and they had it for 2 weeks. I got it home and it was the sam so I emailed husqvarna and they said to bring it back so I did. It was in another 2 weeks (over 30 days) and the shop said many times we are working with husqvarna to fix it. In the end they did nothing. I even took a pic of the odometer before and after and they never rode it. I started a lemon law case and all out of state companys said I had a case but to call in state. All in state would not return my call. I started with a state mediator and husqvarna said it runs hot because it changed the exhaust and the exhaust is built to get heat away from the motor. So I put the factory exhaust back on it and told the mediator and husqvarna would not respond to them at all!!!
Corrective Action:
Bought this brand new. Couple days later was riding it and had thick jeans on and the heat that radiates off this motor boiled my leg thru jeans. I took it in and they had it for 2 weeks. I got it home and it was the sam so I emailed husqvarna and they said to bring it back so I did. It was in another 2 weeks (over 30 days) and the shop said many times we are working with husqvarna to fix it. In the end they did nothing. I even took a pic of the odometer before and after and they never rode it. I started a lemon law case and all out of state companys said I had a case but to call in state. All in state would not return my call. I started with a state mediator and husqvarna said it runs hot because it changed the exhaust and the exhaust is built to get heat away from the motor. So I put the factory exhaust back on it and told the mediator and husqvarna would not respond to them at all!!!
Additional Notes:
Bought this brand new. Couple days later was riding it and had thick jeans on and the heat that radiates off this motor boiled my leg thru jeans. I took it in and they had it for 2 weeks. I got it home and it was the sam so I emailed husqvarna and they said to bring it back so I did. It was in another 2 weeks (over 30 days) and the shop said many times we are working with husqvarna to fix it. In the end they did nothing. I even took a pic of the odometer before and after and they never rode it. I started a lemon law case and all out of state companys said I had a case but to call in state. All in state would not return my call. I started with a state mediator and husqvarna said it runs hot because it changed the exhaust and the exhaust is built to get heat away from the motor. So I put the factory exhaust back on it and told the mediator and husqvarna would not respond to them at all!!!
Mfg Campaign: 11604426
Recall Date: Jul 25, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury