Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Consumer Complaints
15 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Moonroof- I opened my moonroof and when I tried to close it, the sunshade would not retract - it is hanging - causing me not to be able to see the back window when looking through my rear view mirror. I brought to a body shop and they said it is a design flaw. Now they want $1,800 to fix it!
Corrective Action:
Moonroof- I opened my moonroof and when I tried to close it, the sunshade would not retract - it is hanging - causing me not to be able to see the back window when looking through my rear view mirror. I brought to a body shop and they said it is a design flaw. Now they want $1,800 to fix it!
Additional Notes:
Moonroof- I opened my moonroof and when I tried to close it, the sunshade would not retract - it is hanging - causing me not to be able to see the back window when looking through my rear view mirror. I brought to a body shop and they said it is a design flaw. Now they want $1,800 to fix it!
Mfg Campaign: 11546841
Recall Date: Sep 27, 2023
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Moonroof- I opened my moonroof and when I tried to close it, the sunshade would not retract - it is hanging - causing me not to be able to see the back window when looking through my rear view mirror. I brought to a body shop and they said it is a design flaw. Now they want $1,800 to fix it!
Corrective Action:
Moonroof- I opened my moonroof and when I tried to close it, the sunshade would not retract - it is hanging - causing me not to be able to see the back window when looking through my rear view mirror. I brought to a body shop and they said it is a design flaw. Now they want $1,800 to fix it!
Additional Notes:
Moonroof- I opened my moonroof and when I tried to close it, the sunshade would not retract - it is hanging - causing me not to be able to see the back window when looking through my rear view mirror. I brought to a body shop and they said it is a design flaw. Now they want $1,800 to fix it!
Mfg Campaign: 11546841
Recall Date: Sep 27, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Moonroof- I opened my moonroof and when I tried to close it, the sunshade would not retract - it is hanging - causing me not to be able to see the back window when looking through my rear view mirror. I brought to a body shop and they said it is a design flaw. Now they want $1,800 to fix it!
Corrective Action:
Moonroof- I opened my moonroof and when I tried to close it, the sunshade would not retract - it is hanging - causing me not to be able to see the back window when looking through my rear view mirror. I brought to a body shop and they said it is a design flaw. Now they want $1,800 to fix it!
Additional Notes:
Moonroof- I opened my moonroof and when I tried to close it, the sunshade would not retract - it is hanging - causing me not to be able to see the back window when looking through my rear view mirror. I brought to a body shop and they said it is a design flaw. Now they want $1,800 to fix it!
Mfg Campaign: 11546841
Recall Date: Sep 27, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
Air Bag light came on while driving. After getting it checked, the technician stated that the air bag module went out and was erased. A new module would need to be ordered and the old one replaced. repair was not done as the cost was expensive and I don't believe that I should pay for something that is a safety equipment issue, This should be under a lifetime warranty. Currently driving the vehicle without working air bags. Has not been reported to the manufacturer. Light first appeared in February of 2022.
Corrective Action:
Air Bag light came on while driving. After getting it checked, the technician stated that the air bag module went out and was erased. A new module would need to be ordered and the old one replaced. repair was not done as the cost was expensive and I don't believe that I should pay for something that is a safety equipment issue, This should be under a lifetime warranty. Currently driving the vehicle without working air bags. Has not been reported to the manufacturer. Light first appeared in February of 2022.
Additional Notes:
Air Bag light came on while driving. After getting it checked, the technician stated that the air bag module went out and was erased. A new module would need to be ordered and the old one replaced. repair was not done as the cost was expensive and I don't believe that I should pay for something that is a safety equipment issue, This should be under a lifetime warranty. Currently driving the vehicle without working air bags. Has not been reported to the manufacturer. Light first appeared in February of 2022.
Mfg Campaign: 11479563
Recall Date: Aug 16, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving on the interstate, the panoramic sunroof exploded. Pieces of glass flew off my car. The explosive sound was very loud and startling, but I was able to maintain control of my vehicle. Vehicles behind me were potentially impacted by flying pieces of glass. I took my vehicle directly to the dealer, (Nalley Hyundai) who confirmed the glass shattered. There was no evidence of any foreign object impacting the glass. There were no warnings lights, messages or any other symptoms of an impending issue. Reported to Hyundai USA, Case # 19935493.
Corrective Action:
While driving on the interstate, the panoramic sunroof exploded. Pieces of glass flew off my car. The explosive sound was very loud and startling, but I was able to maintain control of my vehicle. Vehicles behind me were potentially impacted by flying pieces of glass. I took my vehicle directly to the dealer, (Nalley Hyundai) who confirmed the glass shattered. There was no evidence of any foreign object impacting the glass. There were no warnings lights, messages or any other symptoms of an impending issue. Reported to Hyundai USA, Case # 19935493.
Additional Notes:
While driving on the interstate, the panoramic sunroof exploded. Pieces of glass flew off my car. The explosive sound was very loud and startling, but I was able to maintain control of my vehicle. Vehicles behind me were potentially impacted by flying pieces of glass. I took my vehicle directly to the dealer, (Nalley Hyundai) who confirmed the glass shattered. There was no evidence of any foreign object impacting the glass. There were no warnings lights, messages or any other symptoms of an impending issue. Reported to Hyundai USA, Case # 19935493.
Mfg Campaign: 11470979
Recall Date: Jun 25, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The hydraulic hood lifting "hinges" did not hold the hood up. When I raised the hood to fill the window washer container, the hood fell, unhindered, on my left wrist, as I was taking the cap off of the filling tube. 2 seconds later it could have been my head as I would have been over the washer reservoir opening. The hand was very bruised, and the wrist was cut. (really hurt) Went to the dealer & he said this was the first Azera they had heard of with the problem but had seen several Sonatas with this problem. I believe the hydraulic lifters are the same, so perhaps the problem affects both models.
Corrective Action:
The hydraulic hood lifting "hinges" did not hold the hood up. When I raised the hood to fill the window washer container, the hood fell, unhindered, on my left wrist, as I was taking the cap off of the filling tube. 2 seconds later it could have been my head as I would have been over the washer reservoir opening. The hand was very bruised, and the wrist was cut. (really hurt) Went to the dealer & he said this was the first Azera they had heard of with the problem but had seen several Sonatas with this problem. I believe the hydraulic lifters are the same, so perhaps the problem affects both models.
Additional Notes:
The hydraulic hood lifting "hinges" did not hold the hood up. When I raised the hood to fill the window washer container, the hood fell, unhindered, on my left wrist, as I was taking the cap off of the filling tube. 2 seconds later it could have been my head as I would have been over the washer reservoir opening. The hand was very bruised, and the wrist was cut. (really hurt) Went to the dealer & he said this was the first Azera they had heard of with the problem but had seen several Sonatas with this problem. I believe the hydraulic lifters are the same, so perhaps the problem affects both models.
Mfg Campaign: 11463370
Recall Date: May 4, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
It has happened now over several years. When the temperature is cold, freezing and below, the gear shift lever is locked in the parking position and can not be moved to the R, N or D position. Last time it happened on the date shown below.
Corrective Action:
It has happened now over several years. When the temperature is cold, freezing and below, the gear shift lever is locked in the parking position and can not be moved to the R, N or D position. Last time it happened on the date shown below.
Additional Notes:
It has happened now over several years. When the temperature is cold, freezing and below, the gear shift lever is locked in the parking position and can not be moved to the R, N or D position. Last time it happened on the date shown below.
Mfg Campaign: 11453107
Recall Date: Feb 20, 2022
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
Vehicle airbag light came on by itself while driving. Diagnosis shows that the Module needs to be replaced. Currently the vehicle does not have working airbags. it has been diagnosed by dealer but not manufacturer. Car is currently at the dealer service shop.
Corrective Action:
Vehicle airbag light came on by itself while driving. Diagnosis shows that the Module needs to be replaced. Currently the vehicle does not have working airbags. it has been diagnosed by dealer but not manufacturer. Car is currently at the dealer service shop.
Additional Notes:
Vehicle airbag light came on by itself while driving. Diagnosis shows that the Module needs to be replaced. Currently the vehicle does not have working airbags. it has been diagnosed by dealer but not manufacturer. Car is currently at the dealer service shop.
Mfg Campaign: 11438110
Recall Date: Oct 25, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Trunk will not open from inside or out unless key is used
Corrective Action:
Trunk will not open from inside or out unless key is used
Additional Notes:
Trunk will not open from inside or out unless key is used
Mfg Campaign: 11429890
Recall Date: Aug 20, 2021
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I have been driving for 55 years, so I have a pretty good handle on "normal" as it pertains to driving. For the last couple of years I have noticed that the steering on my car "sticks" as I travel on nearly straight roads. It does not seem to pose a safety risk, but is very annoying as it causes the driver to over correct steering when it breaks free of the "sticking". This is not an occasional event, but a continuous, ongoing one. It is not noticeable when making turns. I have never had this problem analyzed due to the dealership costs.
Corrective Action:
I have been driving for 55 years, so I have a pretty good handle on "normal" as it pertains to driving. For the last couple of years I have noticed that the steering on my car "sticks" as I travel on nearly straight roads. It does not seem to pose a safety risk, but is very annoying as it causes the driver to over correct steering when it breaks free of the "sticking". This is not an occasional event, but a continuous, ongoing one. It is not noticeable when making turns. I have never had this problem analyzed due to the dealership costs.
Additional Notes:
I have been driving for 55 years, so I have a pretty good handle on "normal" as it pertains to driving. For the last couple of years I have noticed that the steering on my car "sticks" as I travel on nearly straight roads. It does not seem to pose a safety risk, but is very annoying as it causes the driver to over correct steering when it breaks free of the "sticking". This is not an occasional event, but a continuous, ongoing one. It is not noticeable when making turns. I have never had this problem analyzed due to the dealership costs.
Mfg Campaign: 11428927
Recall Date: Aug 13, 2021
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
THE STEERING WOULD ALMOST LOCK UP WHEN TRYING TO MAKE SMALL ADJUSTMENTS. DOESN'T SEEM TO HAPPEN (OR I HAVE NOT NOT NOTICED IT) IN TOWN, BUT DEFINITELY NOTICABLE DURING HIGHWAY DRIVING. I FEEL THIS TO BE A HAZARD IN CASE I NEED TO MAKE A SUDDEN STEERING CHANGE. BROUGHT IT IN TO THE DEALERSHIP, AND THEY INDICATED IT WAS AN ALIGNMENT ISSUE, NOT COVERED UNDER WARRANTY. PAID $120 FOR ALIGNMENT AND IT SEEMED TO BE OK FOR A LITTLE BIT. ISSUE IS BACK NOW 11,000 MILES LATER. I FOUND A TSB ON A SIMILAR ISSUE, WHICH I NOTED TO THE DEALERSHIP, AND THEY INFORMED ME THAT THEY WERE NOT RELATED.
Corrective Action:
THE STEERING WOULD ALMOST LOCK UP WHEN TRYING TO MAKE SMALL ADJUSTMENTS. DOESN'T SEEM TO HAPPEN (OR I HAVE NOT NOT NOTICED IT) IN TOWN, BUT DEFINITELY NOTICABLE DURING HIGHWAY DRIVING. I FEEL THIS TO BE A HAZARD IN CASE I NEED TO MAKE A SUDDEN STEERING CHANGE. BROUGHT IT IN TO THE DEALERSHIP, AND THEY INDICATED IT WAS AN ALIGNMENT ISSUE, NOT COVERED UNDER WARRANTY. PAID $120 FOR ALIGNMENT AND IT SEEMED TO BE OK FOR A LITTLE BIT. ISSUE IS BACK NOW 11,000 MILES LATER. I FOUND A TSB ON A SIMILAR ISSUE, WHICH I NOTED TO THE DEALERSHIP, AND THEY INFORMED ME THAT THEY WERE NOT RELATED.
Additional Notes:
THE STEERING WOULD ALMOST LOCK UP WHEN TRYING TO MAKE SMALL ADJUSTMENTS. DOESN'T SEEM TO HAPPEN (OR I HAVE NOT NOT NOTICED IT) IN TOWN, BUT DEFINITELY NOTICABLE DURING HIGHWAY DRIVING. I FEEL THIS TO BE A HAZARD IN CASE I NEED TO MAKE A SUDDEN STEERING CHANGE. BROUGHT IT IN TO THE DEALERSHIP, AND THEY INDICATED IT WAS AN ALIGNMENT ISSUE, NOT COVERED UNDER WARRANTY. PAID $120 FOR ALIGNMENT AND IT SEEMED TO BE OK FOR A LITTLE BIT. ISSUE IS BACK NOW 11,000 MILES LATER. I FOUND A TSB ON A SIMILAR ISSUE, WHICH I NOTED TO THE DEALERSHIP, AND THEY INFORMED ME THAT THEY WERE NOT RELATED.
Mfg Campaign: 11402797
Recall Date: Mar 13, 2021
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
THE STEERING SEEMS TO "LOCK" OR STICK IN POSITION WHILE DRIVING. IT SOMETIME TAKES CONSIDERABLE FORCE TO MAKE THE STEERING TURN,. THE ACTION NEEDED TO "BREAK" THE STEERING FREE CAUSES THE VEHICLE TO SWERVE. AT HIGHWAY SPEED, ESPECIALLY UNDER SLIPPERY CONDITIONS, THIS COULD CAUSE A LOSS OF CONTROL OF THE VEHICLE. THERE IS ALSO NOISE COMING FROM THE STEERING COLUMN WHILE TURNING. WE LEASED THE CAN WHEN IT WAS NEW AND PURCHASED IT WHEN THE LEASE WAS EXPIRED, SO I KNOW THE HISTORY OF THIS VEHICLE. THERE HAVE BEEN NO ACCIDENTS OR DAMAGE TO THE VEHICLE SO FAR. THE VEHICLE HAS 32,000 MILES ON IT NOW. THIS CONDITION HAS GOTTEN WORSE IN THE LAST MONTH. THANK YOU FOR ANY HELP YOU COULD GIVE WITH THIS.
Corrective Action:
THE STEERING SEEMS TO "LOCK" OR STICK IN POSITION WHILE DRIVING. IT SOMETIME TAKES CONSIDERABLE FORCE TO MAKE THE STEERING TURN,. THE ACTION NEEDED TO "BREAK" THE STEERING FREE CAUSES THE VEHICLE TO SWERVE. AT HIGHWAY SPEED, ESPECIALLY UNDER SLIPPERY CONDITIONS, THIS COULD CAUSE A LOSS OF CONTROL OF THE VEHICLE. THERE IS ALSO NOISE COMING FROM THE STEERING COLUMN WHILE TURNING. WE LEASED THE CAN WHEN IT WAS NEW AND PURCHASED IT WHEN THE LEASE WAS EXPIRED, SO I KNOW THE HISTORY OF THIS VEHICLE. THERE HAVE BEEN NO ACCIDENTS OR DAMAGE TO THE VEHICLE SO FAR. THE VEHICLE HAS 32,000 MILES ON IT NOW. THIS CONDITION HAS GOTTEN WORSE IN THE LAST MONTH. THANK YOU FOR ANY HELP YOU COULD GIVE WITH THIS.
Additional Notes:
THE STEERING SEEMS TO "LOCK" OR STICK IN POSITION WHILE DRIVING. IT SOMETIME TAKES CONSIDERABLE FORCE TO MAKE THE STEERING TURN,. THE ACTION NEEDED TO "BREAK" THE STEERING FREE CAUSES THE VEHICLE TO SWERVE. AT HIGHWAY SPEED, ESPECIALLY UNDER SLIPPERY CONDITIONS, THIS COULD CAUSE A LOSS OF CONTROL OF THE VEHICLE. THERE IS ALSO NOISE COMING FROM THE STEERING COLUMN WHILE TURNING. WE LEASED THE CAN WHEN IT WAS NEW AND PURCHASED IT WHEN THE LEASE WAS EXPIRED, SO I KNOW THE HISTORY OF THIS VEHICLE. THERE HAVE BEEN NO ACCIDENTS OR DAMAGE TO THE VEHICLE SO FAR. THE VEHICLE HAS 32,000 MILES ON IT NOW. THIS CONDITION HAS GOTTEN WORSE IN THE LAST MONTH. THANK YOU FOR ANY HELP YOU COULD GIVE WITH THIS.
Mfg Campaign: 11395198
Recall Date: Feb 8, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNED A 2016 HYUNDAI AZERA. WHILE THE VEHICLE WAS STOPPED, IT BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TRAIN. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO DAYTONA HYUNDAI (901 N NOVA RD, DAYTONA BEACH, FL 32117) AND THEN TRANSFERRED TO AN UNKNOWN BODY SHOP. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Corrective Action:
TL* THE CONTACT OWNED A 2016 HYUNDAI AZERA. WHILE THE VEHICLE WAS STOPPED, IT BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TRAIN. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO DAYTONA HYUNDAI (901 N NOVA RD, DAYTONA BEACH, FL 32117) AND THEN TRANSFERRED TO AN UNKNOWN BODY SHOP. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Additional Notes:
TL* THE CONTACT OWNED A 2016 HYUNDAI AZERA. WHILE THE VEHICLE WAS STOPPED, IT BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TRAIN. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO DAYTONA HYUNDAI (901 N NOVA RD, DAYTONA BEACH, FL 32117) AND THEN TRANSFERRED TO AN UNKNOWN BODY SHOP. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Mfg Campaign: 11046002
Recall Date: Nov 14, 2017
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 HYUNDAI AZERA. WHILE THE VEHICLE WAS STOPPED, IT BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TRAIN. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO DAYTONA HYUNDAI (901 N NOVA RD, DAYTONA BEACH, FL 32117) AND THEN TRANSFERRED TO AN UNKNOWN BODY SHOP. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Corrective Action:
TL* THE CONTACT OWNED A 2016 HYUNDAI AZERA. WHILE THE VEHICLE WAS STOPPED, IT BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TRAIN. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO DAYTONA HYUNDAI (901 N NOVA RD, DAYTONA BEACH, FL 32117) AND THEN TRANSFERRED TO AN UNKNOWN BODY SHOP. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Additional Notes:
TL* THE CONTACT OWNED A 2016 HYUNDAI AZERA. WHILE THE VEHICLE WAS STOPPED, IT BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TRAIN. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO DAYTONA HYUNDAI (901 N NOVA RD, DAYTONA BEACH, FL 32117) AND THEN TRANSFERRED TO AN UNKNOWN BODY SHOP. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Mfg Campaign: 11046002
Recall Date: Nov 14, 2017
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNED A 2016 HYUNDAI AZERA. WHILE THE VEHICLE WAS STOPPED, IT BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TRAIN. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO DAYTONA HYUNDAI (901 N NOVA RD, DAYTONA BEACH, FL 32117) AND THEN TRANSFERRED TO AN UNKNOWN BODY SHOP. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Corrective Action:
TL* THE CONTACT OWNED A 2016 HYUNDAI AZERA. WHILE THE VEHICLE WAS STOPPED, IT BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TRAIN. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO DAYTONA HYUNDAI (901 N NOVA RD, DAYTONA BEACH, FL 32117) AND THEN TRANSFERRED TO AN UNKNOWN BODY SHOP. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Additional Notes:
TL* THE CONTACT OWNED A 2016 HYUNDAI AZERA. WHILE THE VEHICLE WAS STOPPED, IT BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TRAIN. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO DAYTONA HYUNDAI (901 N NOVA RD, DAYTONA BEACH, FL 32117) AND THEN TRANSFERRED TO AN UNKNOWN BODY SHOP. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Mfg Campaign: 11046002
Recall Date: Nov 14, 2017
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