Complaints & Recalls
Consumer Complaints
9 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof stuck in the open position because the headliner failed Dealership says the sunroof can't be closed, even by force, to seal the car while waiting for repairs Two dealerships, a collision auto body shop, and glass repair shop have inspected it and confirmed the sunroof assembly is defective No warnings, problem appeared while driving
Corrective Action:
Sunroof stuck in the open position because the headliner failed Dealership says the sunroof can't be closed, even by force, to seal the car while waiting for repairs Two dealerships, a collision auto body shop, and glass repair shop have inspected it and confirmed the sunroof assembly is defective No warnings, problem appeared while driving
Additional Notes:
Sunroof stuck in the open position because the headliner failed Dealership says the sunroof can't be closed, even by force, to seal the car while waiting for repairs Two dealerships, a collision auto body shop, and glass repair shop have inspected it and confirmed the sunroof assembly is defective No warnings, problem appeared while driving
Mfg Campaign: 11642136
Recall Date: Feb 12, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Hyundai Elantra GT. The contact stated while driving 5 MPH in stop-and-go traffic, the engine light illuminated. While driving, the vehicle stalled. The vehicle was towed to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at 35-45 MPH three days later, the engine light illuminated again, and the vehicle started to decelerate. The vehicle was towed back to the local dealer, who performed a combustion test. The dealer requested permission for a mechanic to take the vehicle to the residence for a road test. The contact declined the request. The manufacturer was contacted and opened a case. The contact requested a buyback. The failure mileage was approximately 29,000. The VIN was not available.
Corrective Action:
The contact owns a 2020 Hyundai Elantra GT. The contact stated while driving 5 MPH in stop-and-go traffic, the engine light illuminated. While driving, the vehicle stalled. The vehicle was towed to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at 35-45 MPH three days later, the engine light illuminated again, and the vehicle started to decelerate. The vehicle was towed back to the local dealer, who performed a combustion test. The dealer requested permission for a mechanic to take the vehicle to the residence for a road test. The contact declined the request. The manufacturer was contacted and opened a case. The contact requested a buyback. The failure mileage was approximately 29,000. The VIN was not available.
Additional Notes:
The contact owns a 2020 Hyundai Elantra GT. The contact stated while driving 5 MPH in stop-and-go traffic, the engine light illuminated. While driving, the vehicle stalled. The vehicle was towed to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at 35-45 MPH three days later, the engine light illuminated again, and the vehicle started to decelerate. The vehicle was towed back to the local dealer, who performed a combustion test. The dealer requested permission for a mechanic to take the vehicle to the residence for a road test. The contact declined the request. The manufacturer was contacted and opened a case. The contact requested a buyback. The failure mileage was approximately 29,000. The VIN was not available.
Mfg Campaign: 11627291
Recall Date: Nov 25, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2020 Hyundai Elantra GT. The contact stated while driving 5 MPH in stop-and-go traffic, the engine light illuminated. While driving, the vehicle stalled. The vehicle was towed to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at 35-45 MPH three days later, the engine light illuminated again, and the vehicle started to decelerate. The vehicle was towed back to the local dealer, who performed a combustion test. The dealer requested permission for a mechanic to take the vehicle to the residence for a road test. The contact declined the request. The manufacturer was contacted and opened a case. The contact requested a buyback. The failure mileage was approximately 29,000. The VIN was not available.
Corrective Action:
The contact owns a 2020 Hyundai Elantra GT. The contact stated while driving 5 MPH in stop-and-go traffic, the engine light illuminated. While driving, the vehicle stalled. The vehicle was towed to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at 35-45 MPH three days later, the engine light illuminated again, and the vehicle started to decelerate. The vehicle was towed back to the local dealer, who performed a combustion test. The dealer requested permission for a mechanic to take the vehicle to the residence for a road test. The contact declined the request. The manufacturer was contacted and opened a case. The contact requested a buyback. The failure mileage was approximately 29,000. The VIN was not available.
Additional Notes:
The contact owns a 2020 Hyundai Elantra GT. The contact stated while driving 5 MPH in stop-and-go traffic, the engine light illuminated. While driving, the vehicle stalled. The vehicle was towed to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at 35-45 MPH three days later, the engine light illuminated again, and the vehicle started to decelerate. The vehicle was towed back to the local dealer, who performed a combustion test. The dealer requested permission for a mechanic to take the vehicle to the residence for a road test. The contact declined the request. The manufacturer was contacted and opened a case. The contact requested a buyback. The failure mileage was approximately 29,000. The VIN was not available.
Mfg Campaign: 11627291
Recall Date: Nov 25, 2024
Hyundai Motor America
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Tire size: 225/4R18 88W Code 2119 indicates manufacture on 21st week of 2019. Factory original equipment on a 2020 Hyundai Elantra GT (N-Line). At the dealer for an unrelated service at approximately 37,000 miles. Tech noticed cracking on sidewall of all original tires. Suspects it is dry rot. There is a previous recall for these tires in a different size from 2015, but it appears the issue has not been resolved. I've attached a photo as an one example of the cracking. All original tires have multiple cracks like this along the sidewall.
Corrective Action:
Tire size: 225/4R18 88W Code 2119 indicates manufacture on 21st week of 2019. Factory original equipment on a 2020 Hyundai Elantra GT (N-Line). At the dealer for an unrelated service at approximately 37,000 miles. Tech noticed cracking on sidewall of all original tires. Suspects it is dry rot. There is a previous recall for these tires in a different size from 2015, but it appears the issue has not been resolved. I've attached a photo as an one example of the cracking. All original tires have multiple cracks like this along the sidewall.
Additional Notes:
Tire size: 225/4R18 88W Code 2119 indicates manufacture on 21st week of 2019. Factory original equipment on a 2020 Hyundai Elantra GT (N-Line). At the dealer for an unrelated service at approximately 37,000 miles. Tech noticed cracking on sidewall of all original tires. Suspects it is dry rot. There is a previous recall for these tires in a different size from 2015, but it appears the issue has not been resolved. I've attached a photo as an one example of the cracking. All original tires have multiple cracks like this along the sidewall.
Mfg Campaign: 11526204
Recall Date: Jun 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2020 Hyundai Elantra stalled on me in the middle of driving it. Only check engine light was on. Had an oil change three months prior to it stalling and not wanting to accelerate. Made an appointment with dealership, they stated it would be fine to drive for another month and a half when they were able to get my vehicle in to look at it. Spoke with guy on phone said there was no recalls, which was a lie. Because last year it had a campaign opened on it that i knew absolutely nothing about, on top of the three recalls on it. My car did not make it in time for the appointment. The engine blew up even though it had another oil change a week before. Dealership wants to blame me. Hyundai National also refuses to accept that it is something malfunctioned bad in the engine that is a safety hazard. I believe the piston rings were bad. Theyd rather blame me because i went over my miles for an oil change the first year i bought the car brand new. Also it had a recall when i bought the car. To my knowledge its illegal to sell anyone a brand new car with a recall on it. Thank god i didnt injure anyone or myself when the vehicle died on me in the middle of a turn with traffic coming behind me. Also i have a full platinum warranty that they refuse let me use. They do not care about their customers. This is also a second car i have bought from this dealership. The first one had a recall on it. It was a kia optima, the dealership did not tell me they are suppose to pay to fix it, instead i traded it in for this piece of crap.
Corrective Action:
My 2020 Hyundai Elantra stalled on me in the middle of driving it. Only check engine light was on. Had an oil change three months prior to it stalling and not wanting to accelerate. Made an appointment with dealership, they stated it would be fine to drive for another month and a half when they were able to get my vehicle in to look at it. Spoke with guy on phone said there was no recalls, which was a lie. Because last year it had a campaign opened on it that i knew absolutely nothing about, on top of the three recalls on it. My car did not make it in time for the appointment. The engine blew up even though it had another oil change a week before. Dealership wants to blame me. Hyundai National also refuses to accept that it is something malfunctioned bad in the engine that is a safety hazard. I believe the piston rings were bad. Theyd rather blame me because i went over my miles for an oil change the first year i bought the car brand new. Also it had a recall when i bought the car. To my knowledge its illegal to sell anyone a brand new car with a recall on it. Thank god i didnt injure anyone or myself when the vehicle died on me in the middle of a turn with traffic coming behind me. Also i have a full platinum warranty that they refuse let me use. They do not care about their customers. This is also a second car i have bought from this dealership. The first one had a recall on it. It was a kia optima, the dealership did not tell me they are suppose to pay to fix it, instead i traded it in for this piece of crap.
Additional Notes:
My 2020 Hyundai Elantra stalled on me in the middle of driving it. Only check engine light was on. Had an oil change three months prior to it stalling and not wanting to accelerate. Made an appointment with dealership, they stated it would be fine to drive for another month and a half when they were able to get my vehicle in to look at it. Spoke with guy on phone said there was no recalls, which was a lie. Because last year it had a campaign opened on it that i knew absolutely nothing about, on top of the three recalls on it. My car did not make it in time for the appointment. The engine blew up even though it had another oil change a week before. Dealership wants to blame me. Hyundai National also refuses to accept that it is something malfunctioned bad in the engine that is a safety hazard. I believe the piston rings were bad. Theyd rather blame me because i went over my miles for an oil change the first year i bought the car brand new. Also it had a recall when i bought the car. To my knowledge its illegal to sell anyone a brand new car with a recall on it. Thank god i didnt injure anyone or myself when the vehicle died on me in the middle of a turn with traffic coming behind me. Also i have a full platinum warranty that they refuse let me use. They do not care about their customers. This is also a second car i have bought from this dealership. The first one had a recall on it. It was a kia optima, the dealership did not tell me they are suppose to pay to fix it, instead i traded it in for this piece of crap.
Mfg Campaign: 11489653
Recall Date: Oct 17, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Had an oil change in March. By June the car stalled in the middle of the street. Restarted it and was difficult to accelerate. Made appt with dealership, couldnt get me in until two months later. Continued having problems car needed more oil and did oil change in July. Continued to drive and it blew a hole in engine. Which is crazy because it had new oil in it. March and july had oil changes. Hyandai is refusing to use any of my warranties and refuses to pay for it. Its a 2020 Elantra. I bought it September of 2020. First oil change was October of 2021, Second March of 2022. Dealership wants to blame me for car malfunction. THE CONSUMER REQUESTED INFORMATION ABOUT RECALL REPAIRS.
Corrective Action:
Had an oil change in March. By June the car stalled in the middle of the street. Restarted it and was difficult to accelerate. Made appt with dealership, couldnt get me in until two months later. Continued having problems car needed more oil and did oil change in July. Continued to drive and it blew a hole in engine. Which is crazy because it had new oil in it. March and july had oil changes. Hyandai is refusing to use any of my warranties and refuses to pay for it. Its a 2020 Elantra. I bought it September of 2020. First oil change was October of 2021, Second March of 2022. Dealership wants to blame me for car malfunction. THE CONSUMER REQUESTED INFORMATION ABOUT RECALL REPAIRS.
Additional Notes:
Had an oil change in March. By June the car stalled in the middle of the street. Restarted it and was difficult to accelerate. Made appt with dealership, couldnt get me in until two months later. Continued having problems car needed more oil and did oil change in July. Continued to drive and it blew a hole in engine. Which is crazy because it had new oil in it. March and july had oil changes. Hyandai is refusing to use any of my warranties and refuses to pay for it. Its a 2020 Elantra. I bought it September of 2020. First oil change was October of 2021, Second March of 2022. Dealership wants to blame me for car malfunction. THE CONSUMER REQUESTED INFORMATION ABOUT RECALL REPAIRS.
Mfg Campaign: 11480411
Recall Date: Aug 21, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ENGINE LOSS OF POWER. WHILE ACCELERATING VEHICLE SEEMED TO HAVE A MAJOR LOSS OF POWER AND REFUSED TO ACCELERATE. 7 SPEED DCT CLUNKS INTO GEAR HARD AND RPMS GO FLYING HIGH BUT CAR WILL NOT MOVE. HAVE TO TURN OFF CAR LEAVE OVERNIGHT.
Corrective Action:
ENGINE LOSS OF POWER. WHILE ACCELERATING VEHICLE SEEMED TO HAVE A MAJOR LOSS OF POWER AND REFUSED TO ACCELERATE. 7 SPEED DCT CLUNKS INTO GEAR HARD AND RPMS GO FLYING HIGH BUT CAR WILL NOT MOVE. HAVE TO TURN OFF CAR LEAVE OVERNIGHT.
Additional Notes:
ENGINE LOSS OF POWER. WHILE ACCELERATING VEHICLE SEEMED TO HAVE A MAJOR LOSS OF POWER AND REFUSED TO ACCELERATE. 7 SPEED DCT CLUNKS INTO GEAR HARD AND RPMS GO FLYING HIGH BUT CAR WILL NOT MOVE. HAVE TO TURN OFF CAR LEAVE OVERNIGHT.
Mfg Campaign: 11354088
Recall Date: Sep 10, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
ENGINE LOSS OF POWER. WHILE ACCELERATING VEHICLE SEEMED TO HAVE A MAJOR LOSS OF POWER AND REFUSED TO ACCELERATE. 7 SPEED DCT CLUNKS INTO GEAR HARD AND RPMS GO FLYING HIGH BUT CAR WILL NOT MOVE. HAVE TO TURN OFF CAR LEAVE OVERNIGHT.
Corrective Action:
ENGINE LOSS OF POWER. WHILE ACCELERATING VEHICLE SEEMED TO HAVE A MAJOR LOSS OF POWER AND REFUSED TO ACCELERATE. 7 SPEED DCT CLUNKS INTO GEAR HARD AND RPMS GO FLYING HIGH BUT CAR WILL NOT MOVE. HAVE TO TURN OFF CAR LEAVE OVERNIGHT.
Additional Notes:
ENGINE LOSS OF POWER. WHILE ACCELERATING VEHICLE SEEMED TO HAVE A MAJOR LOSS OF POWER AND REFUSED TO ACCELERATE. 7 SPEED DCT CLUNKS INTO GEAR HARD AND RPMS GO FLYING HIGH BUT CAR WILL NOT MOVE. HAVE TO TURN OFF CAR LEAVE OVERNIGHT.
Mfg Campaign: 11354088
Recall Date: Sep 10, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ACCELERATING THE VEHICLE TO GET TO HIGHWAY SPEEDS, VEHICLE PULLS HARD AND BOGS DOWN INTO LIMP MODE, RESULTING IN A P0234 MIL. VEHICLE IS AT THE DEALERSHIP BUT HAVEN'T HEARD FROM THEM ABOUT IT.
Corrective Action:
ACCELERATING THE VEHICLE TO GET TO HIGHWAY SPEEDS, VEHICLE PULLS HARD AND BOGS DOWN INTO LIMP MODE, RESULTING IN A P0234 MIL. VEHICLE IS AT THE DEALERSHIP BUT HAVEN'T HEARD FROM THEM ABOUT IT.
Additional Notes:
ACCELERATING THE VEHICLE TO GET TO HIGHWAY SPEEDS, VEHICLE PULLS HARD AND BOGS DOWN INTO LIMP MODE, RESULTING IN A P0234 MIL. VEHICLE IS AT THE DEALERSHIP BUT HAVEN'T HEARD FROM THEM ABOUT IT.
Mfg Campaign: 11341141
Recall Date: Jul 23, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury