Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 271
Recall Date: Nov 21, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Elantra HEV vehicles. A software error in the motor control unit may cause unintended vehicle acceleration after the brake pedal is released.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 248
Recall Date: Aug 18, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Accent, 2021-2022 Elantra, and 2021-2022 Elantra HEV vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 229
Recall Date: May 19, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Elantra and Elantra HEV vehicles. In the event of a crash, the front passenger-side seat belt pretensioner may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 220
Recall Date: Mar 3, 2022
Consumer Complaints
49 ComplaintsHyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My Hyundai Elantra hybrid has had the horn and front radar go out 3 times. It will eventually start working again. Heavy rain or snow will disable the front radar and then it won’t go away for a while. When the front radar is out, I cannot use cruise control. It is disabled. I feel adaptive cruise control is much safer and cruise control in general. Apparently many people have similar issues. The horn not working often is also a huge concern. I am concerned I cannot rely on my car.
Corrective Action:
My Hyundai Elantra hybrid has had the horn and front radar go out 3 times. It will eventually start working again. Heavy rain or snow will disable the front radar and then it won’t go away for a while. When the front radar is out, I cannot use cruise control. It is disabled. I feel adaptive cruise control is much safer and cruise control in general. Apparently many people have similar issues. The horn not working often is also a huge concern. I am concerned I cannot rely on my car.
Additional Notes:
My Hyundai Elantra hybrid has had the horn and front radar go out 3 times. It will eventually start working again. Heavy rain or snow will disable the front radar and then it won’t go away for a while. When the front radar is out, I cannot use cruise control. It is disabled. I feel adaptive cruise control is much safer and cruise control in general. Apparently many people have similar issues. The horn not working often is also a huge concern. I am concerned I cannot rely on my car.
Mfg Campaign: 11641473
Recall Date: Feb 8, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Hyundai Elantra hybrid has had the horn and front radar go out 3 times. It will eventually start working again. Heavy rain or snow will disable the front radar and then it won’t go away for a while. When the front radar is out, I cannot use cruise control. It is disabled. I feel adaptive cruise control is much safer and cruise control in general. Apparently many people have similar issues. The horn not working often is also a huge concern. I am concerned I cannot rely on my car.
Corrective Action:
My Hyundai Elantra hybrid has had the horn and front radar go out 3 times. It will eventually start working again. Heavy rain or snow will disable the front radar and then it won’t go away for a while. When the front radar is out, I cannot use cruise control. It is disabled. I feel adaptive cruise control is much safer and cruise control in general. Apparently many people have similar issues. The horn not working often is also a huge concern. I am concerned I cannot rely on my car.
Additional Notes:
My Hyundai Elantra hybrid has had the horn and front radar go out 3 times. It will eventually start working again. Heavy rain or snow will disable the front radar and then it won’t go away for a while. When the front radar is out, I cannot use cruise control. It is disabled. I feel adaptive cruise control is much safer and cruise control in general. Apparently many people have similar issues. The horn not working often is also a huge concern. I am concerned I cannot rely on my car.
Mfg Campaign: 11641473
Recall Date: Feb 8, 2025
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Sometimes when the cruise control is turned on the car starts the cruise setting at 110mph and then starts accelerating the vehicle to that speed. It does not allow the mph setting to be turned down using the controls on the steering wheel, the only way to take it out of the stuck 110 mph setting is by turning cruise control off or braking. This situation happens rarely but does occur with only the cruise control being turned on, without any further prompt. I have a video of the occurance but the website does not allow me to upload a video.
Corrective Action:
Sometimes when the cruise control is turned on the car starts the cruise setting at 110mph and then starts accelerating the vehicle to that speed. It does not allow the mph setting to be turned down using the controls on the steering wheel, the only way to take it out of the stuck 110 mph setting is by turning cruise control off or braking. This situation happens rarely but does occur with only the cruise control being turned on, without any further prompt. I have a video of the occurance but the website does not allow me to upload a video.
Additional Notes:
Sometimes when the cruise control is turned on the car starts the cruise setting at 110mph and then starts accelerating the vehicle to that speed. It does not allow the mph setting to be turned down using the controls on the steering wheel, the only way to take it out of the stuck 110 mph setting is by turning cruise control off or braking. This situation happens rarely but does occur with only the cruise control being turned on, without any further prompt. I have a video of the occurance but the website does not allow me to upload a video.
Mfg Campaign: 11640896
Recall Date: Feb 5, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My hyundai elantra 2022 hybrid abruptly told me to pull over after driving on the highway for 30 minutes. The Hybrid Warning System light came up on dash and told me to pull over. After pulling over the car lost power and had to be jumped with the 12V battery reset button. Car is able to be driven again but will continue to have the same problem every 30 minutes unless the air conditioner and apple airplay or radio is off. I sent the car to Hyundai Dealership 7200 W Sahara Ave, Las Vegas, NV 89117 since [XXX] and the service technician did not contact me back for one week until I went in [XXX] to inquire. They said there is a voltage shortage somewhere but can not pinpoint yet and are working on it. I was given number to Hyundai customer service and a case manager is trying to contact the dealership to inquire the warranty before providing rental car. The dealership is not picking up so this write will go in [XXX] to try to connect case manager and get rental loaner car situated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My hyundai elantra 2022 hybrid abruptly told me to pull over after driving on the highway for 30 minutes. The Hybrid Warning System light came up on dash and told me to pull over. After pulling over the car lost power and had to be jumped with the 12V battery reset button. Car is able to be driven again but will continue to have the same problem every 30 minutes unless the air conditioner and apple airplay or radio is off. I sent the car to Hyundai Dealership 7200 W Sahara Ave, Las Vegas, NV 89117 since [XXX] and the service technician did not contact me back for one week until I went in [XXX] to inquire. They said there is a voltage shortage somewhere but can not pinpoint yet and are working on it. I was given number to Hyundai customer service and a case manager is trying to contact the dealership to inquire the warranty before providing rental car. The dealership is not picking up so this write will go in [XXX] to try to connect case manager and get rental loaner car situated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My hyundai elantra 2022 hybrid abruptly told me to pull over after driving on the highway for 30 minutes. The Hybrid Warning System light came up on dash and told me to pull over. After pulling over the car lost power and had to be jumped with the 12V battery reset button. Car is able to be driven again but will continue to have the same problem every 30 minutes unless the air conditioner and apple airplay or radio is off. I sent the car to Hyundai Dealership 7200 W Sahara Ave, Las Vegas, NV 89117 since [XXX] and the service technician did not contact me back for one week until I went in [XXX] to inquire. They said there is a voltage shortage somewhere but can not pinpoint yet and are working on it. I was given number to Hyundai customer service and a case manager is trying to contact the dealership to inquire the warranty before providing rental car. The dealership is not picking up so this write will go in [XXX] to try to connect case manager and get rental loaner car situated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11616178
Recall Date: Sep 24, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My hyundai elantra 2022 hybrid abruptly told me to pull over after driving on the highway for 30 minutes. The Hybrid Warning System light came up on dash and told me to pull over. After pulling over the car lost power and had to be jumped with the 12V battery reset button. Car is able to be driven again but will continue to have the same problem every 30 minutes unless the air conditioner and apple airplay or radio is off. I sent the car to Hyundai Dealership 7200 W Sahara Ave, Las Vegas, NV 89117 since [XXX] and the service technician did not contact me back for one week until I went in [XXX] to inquire. They said there is a voltage shortage somewhere but can not pinpoint yet and are working on it. I was given number to Hyundai customer service and a case manager is trying to contact the dealership to inquire the warranty before providing rental car. The dealership is not picking up so this write will go in [XXX] to try to connect case manager and get rental loaner car situated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My hyundai elantra 2022 hybrid abruptly told me to pull over after driving on the highway for 30 minutes. The Hybrid Warning System light came up on dash and told me to pull over. After pulling over the car lost power and had to be jumped with the 12V battery reset button. Car is able to be driven again but will continue to have the same problem every 30 minutes unless the air conditioner and apple airplay or radio is off. I sent the car to Hyundai Dealership 7200 W Sahara Ave, Las Vegas, NV 89117 since [XXX] and the service technician did not contact me back for one week until I went in [XXX] to inquire. They said there is a voltage shortage somewhere but can not pinpoint yet and are working on it. I was given number to Hyundai customer service and a case manager is trying to contact the dealership to inquire the warranty before providing rental car. The dealership is not picking up so this write will go in [XXX] to try to connect case manager and get rental loaner car situated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My hyundai elantra 2022 hybrid abruptly told me to pull over after driving on the highway for 30 minutes. The Hybrid Warning System light came up on dash and told me to pull over. After pulling over the car lost power and had to be jumped with the 12V battery reset button. Car is able to be driven again but will continue to have the same problem every 30 minutes unless the air conditioner and apple airplay or radio is off. I sent the car to Hyundai Dealership 7200 W Sahara Ave, Las Vegas, NV 89117 since [XXX] and the service technician did not contact me back for one week until I went in [XXX] to inquire. They said there is a voltage shortage somewhere but can not pinpoint yet and are working on it. I was given number to Hyundai customer service and a case manager is trying to contact the dealership to inquire the warranty before providing rental car. The dealership is not picking up so this write will go in [XXX] to try to connect case manager and get rental loaner car situated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11616178
Recall Date: Sep 24, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My hyundai elantra 2022 hybrid abruptly told me to pull over after driving on the highway for 30 minutes. The Hybrid Warning System light came up on dash and told me to pull over. After pulling over the car lost power and had to be jumped with the 12V battery reset button. Car is able to be driven again but will continue to have the same problem every 30 minutes unless the air conditioner and apple airplay or radio is off. I sent the car to Hyundai Dealership 7200 W Sahara Ave, Las Vegas, NV 89117 since [XXX] and the service technician did not contact me back for one week until I went in [XXX] to inquire. They said there is a voltage shortage somewhere but can not pinpoint yet and are working on it. I was given number to Hyundai customer service and a case manager is trying to contact the dealership to inquire the warranty before providing rental car. The dealership is not picking up so this write will go in [XXX] to try to connect case manager and get rental loaner car situated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My hyundai elantra 2022 hybrid abruptly told me to pull over after driving on the highway for 30 minutes. The Hybrid Warning System light came up on dash and told me to pull over. After pulling over the car lost power and had to be jumped with the 12V battery reset button. Car is able to be driven again but will continue to have the same problem every 30 minutes unless the air conditioner and apple airplay or radio is off. I sent the car to Hyundai Dealership 7200 W Sahara Ave, Las Vegas, NV 89117 since [XXX] and the service technician did not contact me back for one week until I went in [XXX] to inquire. They said there is a voltage shortage somewhere but can not pinpoint yet and are working on it. I was given number to Hyundai customer service and a case manager is trying to contact the dealership to inquire the warranty before providing rental car. The dealership is not picking up so this write will go in [XXX] to try to connect case manager and get rental loaner car situated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My hyundai elantra 2022 hybrid abruptly told me to pull over after driving on the highway for 30 minutes. The Hybrid Warning System light came up on dash and told me to pull over. After pulling over the car lost power and had to be jumped with the 12V battery reset button. Car is able to be driven again but will continue to have the same problem every 30 minutes unless the air conditioner and apple airplay or radio is off. I sent the car to Hyundai Dealership 7200 W Sahara Ave, Las Vegas, NV 89117 since [XXX] and the service technician did not contact me back for one week until I went in [XXX] to inquire. They said there is a voltage shortage somewhere but can not pinpoint yet and are working on it. I was given number to Hyundai customer service and a case manager is trying to contact the dealership to inquire the warranty before providing rental car. The dealership is not picking up so this write will go in [XXX] to try to connect case manager and get rental loaner car situated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11616178
Recall Date: Sep 24, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving the vehicle for more than 10 minutes, the dash will display " Check hybrid system. Stop safely" the vehicle will completely stall and will not allow you accelerate forcing you to pull over, turn the vehicle off and reset the 12v battery. Once this is done the car will turn on normally as if nothing happened. This issue happens randomly and without a warning. It was occurred on the highway many times while traveling 60+ mph and I had to stop abruptly and was forced to slow down drastically and pull over on a median and reset the car. Another incident, I was in the middle of intersection about to turn left and my vehicle stalled out in the middle of oncoming traffic causing cars to have to swerve to avoid me in the middle of the intersection. Also since it occurs very randomly, the car stalling out and it not allowing you to accelerate it poses a risk to drivers that are not paying attention and could cause a rear end accident. I have taken my car to the dealership twice for this issue and they have not been able to diagnose the issue but can see the history of the codes the car gave when it occurs. There was a recall and I took my vehicle so they can perform software update and the issue was still occurring despite the update. This has been occurring since late 2023. I purchased the car in 2021/2022.
Corrective Action:
When driving the vehicle for more than 10 minutes, the dash will display " Check hybrid system. Stop safely" the vehicle will completely stall and will not allow you accelerate forcing you to pull over, turn the vehicle off and reset the 12v battery. Once this is done the car will turn on normally as if nothing happened. This issue happens randomly and without a warning. It was occurred on the highway many times while traveling 60+ mph and I had to stop abruptly and was forced to slow down drastically and pull over on a median and reset the car. Another incident, I was in the middle of intersection about to turn left and my vehicle stalled out in the middle of oncoming traffic causing cars to have to swerve to avoid me in the middle of the intersection. Also since it occurs very randomly, the car stalling out and it not allowing you to accelerate it poses a risk to drivers that are not paying attention and could cause a rear end accident. I have taken my car to the dealership twice for this issue and they have not been able to diagnose the issue but can see the history of the codes the car gave when it occurs. There was a recall and I took my vehicle so they can perform software update and the issue was still occurring despite the update. This has been occurring since late 2023. I purchased the car in 2021/2022.
Additional Notes:
When driving the vehicle for more than 10 minutes, the dash will display " Check hybrid system. Stop safely" the vehicle will completely stall and will not allow you accelerate forcing you to pull over, turn the vehicle off and reset the 12v battery. Once this is done the car will turn on normally as if nothing happened. This issue happens randomly and without a warning. It was occurred on the highway many times while traveling 60+ mph and I had to stop abruptly and was forced to slow down drastically and pull over on a median and reset the car. Another incident, I was in the middle of intersection about to turn left and my vehicle stalled out in the middle of oncoming traffic causing cars to have to swerve to avoid me in the middle of the intersection. Also since it occurs very randomly, the car stalling out and it not allowing you to accelerate it poses a risk to drivers that are not paying attention and could cause a rear end accident. I have taken my car to the dealership twice for this issue and they have not been able to diagnose the issue but can see the history of the codes the car gave when it occurs. There was a recall and I took my vehicle so they can perform software update and the issue was still occurring despite the update. This has been occurring since late 2023. I purchased the car in 2021/2022.
Mfg Campaign: 11612636
Recall Date: Sep 4, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
We were on our way home from the beach on [XXX]. Coming through Birmingham on [XXX] in the far left (fast) lane traveling 78-80 mph with traffic flow, the car starts sounding a loud alarm with red flashing lights on the dashboard. The notification flashing said to “Check Hybrid system HEV BATTERY, Stop safely”. The car began to power down with no acceleration. I was unable to get across to the far-right lane to pull over, we had to just squeeze in between the concrete barrier and the cars flying by. Not to mention no flashers – nothing. The car is DEAD. We started to google hoping someone else had this issue and posted what we could do. There was a video for this exact issue stating to push a button on the left side of the dash that would reset the battery. We did that and it began to power back on. We rode in the far-right lane for the rest of the ride home, worried it would happen again. It did. On [XXX]., I was able to move over while it was powering down and get out of traffic. We received a notice from Hyundai around this time stating there were 3 recalls that needed to be fixed and one involved the HEV battery. We assumed it would fix this issue. We got another notice about 3 additional recalls (one also involved the HEV battery) and we called to get it scheduled but they were already booked out until Sept. So, we scheduled that appointment for the 2nd week in Sept. Fast forward a few weeks after making that appointment and after the recalls were done, it did it again 2 days in a row on my way home from work. One of these times it powered down and the only place to pull off was in a turning lane. The turning lane happened to be for oncoming traffic, but I thought I could hit the reset fast enough to be safe. It took a little longer than expected and I have many videos of this and cars were having to go around me to make their turn. I have one other I can go into more detail another way. We dropped the car at a dealership on 8/12 and have h INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Corrective Action:
We were on our way home from the beach on [XXX]. Coming through Birmingham on [XXX] in the far left (fast) lane traveling 78-80 mph with traffic flow, the car starts sounding a loud alarm with red flashing lights on the dashboard. The notification flashing said to “Check Hybrid system HEV BATTERY, Stop safely”. The car began to power down with no acceleration. I was unable to get across to the far-right lane to pull over, we had to just squeeze in between the concrete barrier and the cars flying by. Not to mention no flashers – nothing. The car is DEAD. We started to google hoping someone else had this issue and posted what we could do. There was a video for this exact issue stating to push a button on the left side of the dash that would reset the battery. We did that and it began to power back on. We rode in the far-right lane for the rest of the ride home, worried it would happen again. It did. On [XXX]., I was able to move over while it was powering down and get out of traffic. We received a notice from Hyundai around this time stating there were 3 recalls that needed to be fixed and one involved the HEV battery. We assumed it would fix this issue. We got another notice about 3 additional recalls (one also involved the HEV battery) and we called to get it scheduled but they were already booked out until Sept. So, we scheduled that appointment for the 2nd week in Sept. Fast forward a few weeks after making that appointment and after the recalls were done, it did it again 2 days in a row on my way home from work. One of these times it powered down and the only place to pull off was in a turning lane. The turning lane happened to be for oncoming traffic, but I thought I could hit the reset fast enough to be safe. It took a little longer than expected and I have many videos of this and cars were having to go around me to make their turn. I have one other I can go into more detail another way. We dropped the car at a dealership on 8/12 and have h INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Additional Notes:
We were on our way home from the beach on [XXX]. Coming through Birmingham on [XXX] in the far left (fast) lane traveling 78-80 mph with traffic flow, the car starts sounding a loud alarm with red flashing lights on the dashboard. The notification flashing said to “Check Hybrid system HEV BATTERY, Stop safely”. The car began to power down with no acceleration. I was unable to get across to the far-right lane to pull over, we had to just squeeze in between the concrete barrier and the cars flying by. Not to mention no flashers – nothing. The car is DEAD. We started to google hoping someone else had this issue and posted what we could do. There was a video for this exact issue stating to push a button on the left side of the dash that would reset the battery. We did that and it began to power back on. We rode in the far-right lane for the rest of the ride home, worried it would happen again. It did. On [XXX]., I was able to move over while it was powering down and get out of traffic. We received a notice from Hyundai around this time stating there were 3 recalls that needed to be fixed and one involved the HEV battery. We assumed it would fix this issue. We got another notice about 3 additional recalls (one also involved the HEV battery) and we called to get it scheduled but they were already booked out until Sept. So, we scheduled that appointment for the 2nd week in Sept. Fast forward a few weeks after making that appointment and after the recalls were done, it did it again 2 days in a row on my way home from work. One of these times it powered down and the only place to pull off was in a turning lane. The turning lane happened to be for oncoming traffic, but I thought I could hit the reset fast enough to be safe. It took a little longer than expected and I have many videos of this and cars were having to go around me to make their turn. I have one other I can go into more detail another way. We dropped the car at a dealership on 8/12 and have h INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Mfg Campaign: 11611209
Recall Date: Aug 27, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We were on our way home from the beach on [XXX]. Coming through Birmingham on [XXX] in the far left (fast) lane traveling 78-80 mph with traffic flow, the car starts sounding a loud alarm with red flashing lights on the dashboard. The notification flashing said to “Check Hybrid system HEV BATTERY, Stop safely”. The car began to power down with no acceleration. I was unable to get across to the far-right lane to pull over, we had to just squeeze in between the concrete barrier and the cars flying by. Not to mention no flashers – nothing. The car is DEAD. We started to google hoping someone else had this issue and posted what we could do. There was a video for this exact issue stating to push a button on the left side of the dash that would reset the battery. We did that and it began to power back on. We rode in the far-right lane for the rest of the ride home, worried it would happen again. It did. On [XXX]., I was able to move over while it was powering down and get out of traffic. We received a notice from Hyundai around this time stating there were 3 recalls that needed to be fixed and one involved the HEV battery. We assumed it would fix this issue. We got another notice about 3 additional recalls (one also involved the HEV battery) and we called to get it scheduled but they were already booked out until Sept. So, we scheduled that appointment for the 2nd week in Sept. Fast forward a few weeks after making that appointment and after the recalls were done, it did it again 2 days in a row on my way home from work. One of these times it powered down and the only place to pull off was in a turning lane. The turning lane happened to be for oncoming traffic, but I thought I could hit the reset fast enough to be safe. It took a little longer than expected and I have many videos of this and cars were having to go around me to make their turn. I have one other I can go into more detail another way. We dropped the car at a dealership on 8/12 and have h INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Corrective Action:
We were on our way home from the beach on [XXX]. Coming through Birmingham on [XXX] in the far left (fast) lane traveling 78-80 mph with traffic flow, the car starts sounding a loud alarm with red flashing lights on the dashboard. The notification flashing said to “Check Hybrid system HEV BATTERY, Stop safely”. The car began to power down with no acceleration. I was unable to get across to the far-right lane to pull over, we had to just squeeze in between the concrete barrier and the cars flying by. Not to mention no flashers – nothing. The car is DEAD. We started to google hoping someone else had this issue and posted what we could do. There was a video for this exact issue stating to push a button on the left side of the dash that would reset the battery. We did that and it began to power back on. We rode in the far-right lane for the rest of the ride home, worried it would happen again. It did. On [XXX]., I was able to move over while it was powering down and get out of traffic. We received a notice from Hyundai around this time stating there were 3 recalls that needed to be fixed and one involved the HEV battery. We assumed it would fix this issue. We got another notice about 3 additional recalls (one also involved the HEV battery) and we called to get it scheduled but they were already booked out until Sept. So, we scheduled that appointment for the 2nd week in Sept. Fast forward a few weeks after making that appointment and after the recalls were done, it did it again 2 days in a row on my way home from work. One of these times it powered down and the only place to pull off was in a turning lane. The turning lane happened to be for oncoming traffic, but I thought I could hit the reset fast enough to be safe. It took a little longer than expected and I have many videos of this and cars were having to go around me to make their turn. I have one other I can go into more detail another way. We dropped the car at a dealership on 8/12 and have h INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Additional Notes:
We were on our way home from the beach on [XXX]. Coming through Birmingham on [XXX] in the far left (fast) lane traveling 78-80 mph with traffic flow, the car starts sounding a loud alarm with red flashing lights on the dashboard. The notification flashing said to “Check Hybrid system HEV BATTERY, Stop safely”. The car began to power down with no acceleration. I was unable to get across to the far-right lane to pull over, we had to just squeeze in between the concrete barrier and the cars flying by. Not to mention no flashers – nothing. The car is DEAD. We started to google hoping someone else had this issue and posted what we could do. There was a video for this exact issue stating to push a button on the left side of the dash that would reset the battery. We did that and it began to power back on. We rode in the far-right lane for the rest of the ride home, worried it would happen again. It did. On [XXX]., I was able to move over while it was powering down and get out of traffic. We received a notice from Hyundai around this time stating there were 3 recalls that needed to be fixed and one involved the HEV battery. We assumed it would fix this issue. We got another notice about 3 additional recalls (one also involved the HEV battery) and we called to get it scheduled but they were already booked out until Sept. So, we scheduled that appointment for the 2nd week in Sept. Fast forward a few weeks after making that appointment and after the recalls were done, it did it again 2 days in a row on my way home from work. One of these times it powered down and the only place to pull off was in a turning lane. The turning lane happened to be for oncoming traffic, but I thought I could hit the reset fast enough to be safe. It took a little longer than expected and I have many videos of this and cars were having to go around me to make their turn. I have one other I can go into more detail another way. We dropped the car at a dealership on 8/12 and have h INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Mfg Campaign: 11611209
Recall Date: Aug 27, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We were on our way home from the beach on [XXX]. Coming through Birmingham on [XXX] in the far left (fast) lane traveling 78-80 mph with traffic flow, the car starts sounding a loud alarm with red flashing lights on the dashboard. The notification flashing said to “Check Hybrid system HEV BATTERY, Stop safely”. The car began to power down with no acceleration. I was unable to get across to the far-right lane to pull over, we had to just squeeze in between the concrete barrier and the cars flying by. Not to mention no flashers – nothing. The car is DEAD. We started to google hoping someone else had this issue and posted what we could do. There was a video for this exact issue stating to push a button on the left side of the dash that would reset the battery. We did that and it began to power back on. We rode in the far-right lane for the rest of the ride home, worried it would happen again. It did. On [XXX]., I was able to move over while it was powering down and get out of traffic. We received a notice from Hyundai around this time stating there were 3 recalls that needed to be fixed and one involved the HEV battery. We assumed it would fix this issue. We got another notice about 3 additional recalls (one also involved the HEV battery) and we called to get it scheduled but they were already booked out until Sept. So, we scheduled that appointment for the 2nd week in Sept. Fast forward a few weeks after making that appointment and after the recalls were done, it did it again 2 days in a row on my way home from work. One of these times it powered down and the only place to pull off was in a turning lane. The turning lane happened to be for oncoming traffic, but I thought I could hit the reset fast enough to be safe. It took a little longer than expected and I have many videos of this and cars were having to go around me to make their turn. I have one other I can go into more detail another way. We dropped the car at a dealership on 8/12 and have h INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Corrective Action:
We were on our way home from the beach on [XXX]. Coming through Birmingham on [XXX] in the far left (fast) lane traveling 78-80 mph with traffic flow, the car starts sounding a loud alarm with red flashing lights on the dashboard. The notification flashing said to “Check Hybrid system HEV BATTERY, Stop safely”. The car began to power down with no acceleration. I was unable to get across to the far-right lane to pull over, we had to just squeeze in between the concrete barrier and the cars flying by. Not to mention no flashers – nothing. The car is DEAD. We started to google hoping someone else had this issue and posted what we could do. There was a video for this exact issue stating to push a button on the left side of the dash that would reset the battery. We did that and it began to power back on. We rode in the far-right lane for the rest of the ride home, worried it would happen again. It did. On [XXX]., I was able to move over while it was powering down and get out of traffic. We received a notice from Hyundai around this time stating there were 3 recalls that needed to be fixed and one involved the HEV battery. We assumed it would fix this issue. We got another notice about 3 additional recalls (one also involved the HEV battery) and we called to get it scheduled but they were already booked out until Sept. So, we scheduled that appointment for the 2nd week in Sept. Fast forward a few weeks after making that appointment and after the recalls were done, it did it again 2 days in a row on my way home from work. One of these times it powered down and the only place to pull off was in a turning lane. The turning lane happened to be for oncoming traffic, but I thought I could hit the reset fast enough to be safe. It took a little longer than expected and I have many videos of this and cars were having to go around me to make their turn. I have one other I can go into more detail another way. We dropped the car at a dealership on 8/12 and have h INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Additional Notes:
We were on our way home from the beach on [XXX]. Coming through Birmingham on [XXX] in the far left (fast) lane traveling 78-80 mph with traffic flow, the car starts sounding a loud alarm with red flashing lights on the dashboard. The notification flashing said to “Check Hybrid system HEV BATTERY, Stop safely”. The car began to power down with no acceleration. I was unable to get across to the far-right lane to pull over, we had to just squeeze in between the concrete barrier and the cars flying by. Not to mention no flashers – nothing. The car is DEAD. We started to google hoping someone else had this issue and posted what we could do. There was a video for this exact issue stating to push a button on the left side of the dash that would reset the battery. We did that and it began to power back on. We rode in the far-right lane for the rest of the ride home, worried it would happen again. It did. On [XXX]., I was able to move over while it was powering down and get out of traffic. We received a notice from Hyundai around this time stating there were 3 recalls that needed to be fixed and one involved the HEV battery. We assumed it would fix this issue. We got another notice about 3 additional recalls (one also involved the HEV battery) and we called to get it scheduled but they were already booked out until Sept. So, we scheduled that appointment for the 2nd week in Sept. Fast forward a few weeks after making that appointment and after the recalls were done, it did it again 2 days in a row on my way home from work. One of these times it powered down and the only place to pull off was in a turning lane. The turning lane happened to be for oncoming traffic, but I thought I could hit the reset fast enough to be safe. It took a little longer than expected and I have many videos of this and cars were having to go around me to make their turn. I have one other I can go into more detail another way. We dropped the car at a dealership on 8/12 and have h INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Mfg Campaign: 11611209
Recall Date: Aug 27, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle, which is under warranty, has shut itself off three times with an error message regarding the hybrid system. After having the vehicle towed to the dealership, they found no codes, errors, or messages to address. As a result, they won’t proceed further with troubleshooting and told me to address Hyundai directly. This is a significant safety hazard.
Corrective Action:
The vehicle, which is under warranty, has shut itself off three times with an error message regarding the hybrid system. After having the vehicle towed to the dealership, they found no codes, errors, or messages to address. As a result, they won’t proceed further with troubleshooting and told me to address Hyundai directly. This is a significant safety hazard.
Additional Notes:
The vehicle, which is under warranty, has shut itself off three times with an error message regarding the hybrid system. After having the vehicle towed to the dealership, they found no codes, errors, or messages to address. As a result, they won’t proceed further with troubleshooting and told me to address Hyundai directly. This is a significant safety hazard.
Mfg Campaign: 11601790
Recall Date: Jul 13, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The vehicle, which is under warranty, has shut itself off three times with an error message regarding the hybrid system. After having the vehicle towed to the dealership, they found no codes, errors, or messages to address. As a result, they won’t proceed further with troubleshooting and told me to address Hyundai directly. This is a significant safety hazard.
Corrective Action:
The vehicle, which is under warranty, has shut itself off three times with an error message regarding the hybrid system. After having the vehicle towed to the dealership, they found no codes, errors, or messages to address. As a result, they won’t proceed further with troubleshooting and told me to address Hyundai directly. This is a significant safety hazard.
Additional Notes:
The vehicle, which is under warranty, has shut itself off three times with an error message regarding the hybrid system. After having the vehicle towed to the dealership, they found no codes, errors, or messages to address. As a result, they won’t proceed further with troubleshooting and told me to address Hyundai directly. This is a significant safety hazard.
Mfg Campaign: 11601790
Recall Date: Jul 13, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle, which is under warranty, has shut itself off three times with an error message regarding the hybrid system. After having the vehicle towed to the dealership, they found no codes, errors, or messages to address. As a result, they won’t proceed further with troubleshooting and told me to address Hyundai directly. This is a significant safety hazard.
Corrective Action:
The vehicle, which is under warranty, has shut itself off three times with an error message regarding the hybrid system. After having the vehicle towed to the dealership, they found no codes, errors, or messages to address. As a result, they won’t proceed further with troubleshooting and told me to address Hyundai directly. This is a significant safety hazard.
Additional Notes:
The vehicle, which is under warranty, has shut itself off three times with an error message regarding the hybrid system. After having the vehicle towed to the dealership, they found no codes, errors, or messages to address. As a result, they won’t proceed further with troubleshooting and told me to address Hyundai directly. This is a significant safety hazard.
Mfg Campaign: 11601790
Recall Date: Jul 13, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Hyundai Elantra HEV. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, upon releasing the accelerator pedal, the vehicle suddenly accelerated independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the power train control module required a software update. The vehicle was repaired, but the failure reoccurred. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The Hybrid system malfunction warning light was illuminated. The vehicle was towed back to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 6,000.
Corrective Action:
The contact owns a 2022 Hyundai Elantra HEV. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, upon releasing the accelerator pedal, the vehicle suddenly accelerated independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the power train control module required a software update. The vehicle was repaired, but the failure reoccurred. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The Hybrid system malfunction warning light was illuminated. The vehicle was towed back to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 6,000.
Additional Notes:
The contact owns a 2022 Hyundai Elantra HEV. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, upon releasing the accelerator pedal, the vehicle suddenly accelerated independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the power train control module required a software update. The vehicle was repaired, but the failure reoccurred. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The Hybrid system malfunction warning light was illuminated. The vehicle was towed back to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 6,000.
Mfg Campaign: 11599310
Recall Date: Jul 5, 2024
Hyundai Motor America
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2022 Hyundai Elantra HEV. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, upon releasing the accelerator pedal, the vehicle suddenly accelerated independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the power train control module required a software update. The vehicle was repaired, but the failure reoccurred. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The Hybrid system malfunction warning light was illuminated. The vehicle was towed back to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 6,000.
Corrective Action:
The contact owns a 2022 Hyundai Elantra HEV. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, upon releasing the accelerator pedal, the vehicle suddenly accelerated independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the power train control module required a software update. The vehicle was repaired, but the failure reoccurred. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The Hybrid system malfunction warning light was illuminated. The vehicle was towed back to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 6,000.
Additional Notes:
The contact owns a 2022 Hyundai Elantra HEV. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, upon releasing the accelerator pedal, the vehicle suddenly accelerated independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the power train control module required a software update. The vehicle was repaired, but the failure reoccurred. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The Hybrid system malfunction warning light was illuminated. The vehicle was towed back to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 6,000.
Mfg Campaign: 11599310
Recall Date: Jul 5, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle has an unintended acceleration recall and I have experienced it a few times during the past few months. almost crashed into vehicle before me after the traffic stop.
Corrective Action:
Vehicle has an unintended acceleration recall and I have experienced it a few times during the past few months. almost crashed into vehicle before me after the traffic stop.
Additional Notes:
Vehicle has an unintended acceleration recall and I have experienced it a few times during the past few months. almost crashed into vehicle before me after the traffic stop.
Mfg Campaign: 11593529
Recall Date: Jun 10, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle has an unintended acceleration recall and I have experienced it a few times during the past few months. almost crashed into vehicle before me after the traffic stop.
Corrective Action:
Vehicle has an unintended acceleration recall and I have experienced it a few times during the past few months. almost crashed into vehicle before me after the traffic stop.
Additional Notes:
Vehicle has an unintended acceleration recall and I have experienced it a few times during the past few months. almost crashed into vehicle before me after the traffic stop.
Mfg Campaign: 11593529
Recall Date: Jun 10, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Issue: manually setting cruise control to current speed (say 55mph) sets the cruise to 110mph . This has happened more than 10 times in 2 years of my ownership. This happens randomly and not possible to reproduced on-command. The dealers have refused to note this info and send it to Hyundai for investigation. Car accelerating to 110mph all of a sudden while you expect it to stay at your current speed can make one loose control of the vehicle, drive off the road if this happens near a sharp bend and potentially hitting other cars. This issue has definitely put the safety of me and other were put at risk. I believe this is a software issue and the dealers cant diagnose this on the spot. Hyundai does not seem to collect such non-reproducible complaints on their end which is really irresponsible.
Corrective Action:
Issue: manually setting cruise control to current speed (say 55mph) sets the cruise to 110mph . This has happened more than 10 times in 2 years of my ownership. This happens randomly and not possible to reproduced on-command. The dealers have refused to note this info and send it to Hyundai for investigation. Car accelerating to 110mph all of a sudden while you expect it to stay at your current speed can make one loose control of the vehicle, drive off the road if this happens near a sharp bend and potentially hitting other cars. This issue has definitely put the safety of me and other were put at risk. I believe this is a software issue and the dealers cant diagnose this on the spot. Hyundai does not seem to collect such non-reproducible complaints on their end which is really irresponsible.
Additional Notes:
Issue: manually setting cruise control to current speed (say 55mph) sets the cruise to 110mph . This has happened more than 10 times in 2 years of my ownership. This happens randomly and not possible to reproduced on-command. The dealers have refused to note this info and send it to Hyundai for investigation. Car accelerating to 110mph all of a sudden while you expect it to stay at your current speed can make one loose control of the vehicle, drive off the road if this happens near a sharp bend and potentially hitting other cars. This issue has definitely put the safety of me and other were put at risk. I believe this is a software issue and the dealers cant diagnose this on the spot. Hyundai does not seem to collect such non-reproducible complaints on their end which is really irresponsible.
Mfg Campaign: 11589642
Recall Date: May 20, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
2 times on freeway and 1 time on city streets, no vehicles within 100 yards and vehicle came to complete random stop. On freeway, tires skidded it was so abrupt and had neck pains for a few days thereafter. One time also on city street, corrective steering pulled shaply to right almost causing accident. Called hyundai and the representative had no advice or care to even intake the issue for records.not a safe vehicle especially since the engine has already failed and the ac has been replaced. It's now a frankenstein death trap being a danger to myself and others but they do not care.
Corrective Action:
2 times on freeway and 1 time on city streets, no vehicles within 100 yards and vehicle came to complete random stop. On freeway, tires skidded it was so abrupt and had neck pains for a few days thereafter. One time also on city street, corrective steering pulled shaply to right almost causing accident. Called hyundai and the representative had no advice or care to even intake the issue for records.not a safe vehicle especially since the engine has already failed and the ac has been replaced. It's now a frankenstein death trap being a danger to myself and others but they do not care.
Additional Notes:
2 times on freeway and 1 time on city streets, no vehicles within 100 yards and vehicle came to complete random stop. On freeway, tires skidded it was so abrupt and had neck pains for a few days thereafter. One time also on city street, corrective steering pulled shaply to right almost causing accident. Called hyundai and the representative had no advice or care to even intake the issue for records.not a safe vehicle especially since the engine has already failed and the ac has been replaced. It's now a frankenstein death trap being a danger to myself and others but they do not care.
Mfg Campaign: 11569635
Recall Date: Feb 3, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
2 times on freeway and 1 time on city streets, no vehicles within 100 yards and vehicle came to complete random stop. On freeway, tires skidded it was so abrupt and had neck pains for a few days thereafter. One time also on city street, corrective steering pulled shaply to right almost causing accident. Called hyundai and the representative had no advice or care to even intake the issue for records.not a safe vehicle especially since the engine has already failed and the ac has been replaced. It's now a frankenstein death trap being a danger to myself and others but they do not care.
Corrective Action:
2 times on freeway and 1 time on city streets, no vehicles within 100 yards and vehicle came to complete random stop. On freeway, tires skidded it was so abrupt and had neck pains for a few days thereafter. One time also on city street, corrective steering pulled shaply to right almost causing accident. Called hyundai and the representative had no advice or care to even intake the issue for records.not a safe vehicle especially since the engine has already failed and the ac has been replaced. It's now a frankenstein death trap being a danger to myself and others but they do not care.
Additional Notes:
2 times on freeway and 1 time on city streets, no vehicles within 100 yards and vehicle came to complete random stop. On freeway, tires skidded it was so abrupt and had neck pains for a few days thereafter. One time also on city street, corrective steering pulled shaply to right almost causing accident. Called hyundai and the representative had no advice or care to even intake the issue for records.not a safe vehicle especially since the engine has already failed and the ac has been replaced. It's now a frankenstein death trap being a danger to myself and others but they do not care.
Mfg Campaign: 11569635
Recall Date: Feb 3, 2024
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