Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2024 Elantra, Venue, and Kona vehicles. An electrical short circuit may occur in the exhaust gas recirculation (EGR) valve assembly, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 260
Recall Date: May 1, 2024
Consumer Complaints
51 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When you accelerate & let off the gas pedal, the vehicle still accelerated for 2 seconds after you release the gas pedal. It is like there is a delay with drive by wire signal. This situation can cause rear end collisions & hard panic braking. Please recall this situation to prevent higher insurance cost & increased accidents!
Corrective Action:
When you accelerate & let off the gas pedal, the vehicle still accelerated for 2 seconds after you release the gas pedal. It is like there is a delay with drive by wire signal. This situation can cause rear end collisions & hard panic braking. Please recall this situation to prevent higher insurance cost & increased accidents!
Additional Notes:
When you accelerate & let off the gas pedal, the vehicle still accelerated for 2 seconds after you release the gas pedal. It is like there is a delay with drive by wire signal. This situation can cause rear end collisions & hard panic braking. Please recall this situation to prevent higher insurance cost & increased accidents!
Mfg Campaign: 11677506
Recall Date: Jul 31, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
When you accelerate & let off the gas pedal, the vehicle still accelerated for 2 seconds after you release the gas pedal. It is like there is a delay with drive by wire signal. This situation can cause rear end collisions & hard panic braking. Please recall this situation to prevent higher insurance cost & increased accidents!
Corrective Action:
When you accelerate & let off the gas pedal, the vehicle still accelerated for 2 seconds after you release the gas pedal. It is like there is a delay with drive by wire signal. This situation can cause rear end collisions & hard panic braking. Please recall this situation to prevent higher insurance cost & increased accidents!
Additional Notes:
When you accelerate & let off the gas pedal, the vehicle still accelerated for 2 seconds after you release the gas pedal. It is like there is a delay with drive by wire signal. This situation can cause rear end collisions & hard panic braking. Please recall this situation to prevent higher insurance cost & increased accidents!
Mfg Campaign: 11677506
Recall Date: Jul 31, 2025
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When you accelerate & let off the gas pedal, the vehicle still accelerated for 2 seconds after you release the gas pedal. It is like there is a delay with drive by wire signal. This situation can cause rear end collisions & hard panic braking. Please recall this situation to prevent higher insurance cost & increased accidents!
Corrective Action:
When you accelerate & let off the gas pedal, the vehicle still accelerated for 2 seconds after you release the gas pedal. It is like there is a delay with drive by wire signal. This situation can cause rear end collisions & hard panic braking. Please recall this situation to prevent higher insurance cost & increased accidents!
Additional Notes:
When you accelerate & let off the gas pedal, the vehicle still accelerated for 2 seconds after you release the gas pedal. It is like there is a delay with drive by wire signal. This situation can cause rear end collisions & hard panic braking. Please recall this situation to prevent higher insurance cost & increased accidents!
Mfg Campaign: 11677506
Recall Date: Jul 31, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My oil plug fell out causing engine damage. They are saying it is fault of wal mart who did last oil change but 2 months and 12,000 miles have passed since oil change and they will not cover under warranty
Corrective Action:
My oil plug fell out causing engine damage. They are saying it is fault of wal mart who did last oil change but 2 months and 12,000 miles have passed since oil change and they will not cover under warranty
Additional Notes:
My oil plug fell out causing engine damage. They are saying it is fault of wal mart who did last oil change but 2 months and 12,000 miles have passed since oil change and they will not cover under warranty
Mfg Campaign: 11672727
Recall Date: Jul 11, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’m writing as a concerned consumer to flag a serious flaw in current vehicle VIN labeling standards. Specifically, the use of tamper-evident paper VIN stickers on body panels (such as rear doors) is unnecessarily fragile, outdated, and punitive — with no warning or protection for normal car owners. I recently purchased a 2024 vehicle and accidentally peeled part of a VIN sticker located on the rear door jamb while cleaning the interior. There was no visible warning on the label, no digital alert, and no indication that this sticker had legal or resale significance. After researching, I learned that this small, unprotected sticker can: •Invalidate Certified Pre-Owned (CPO) eligibility •Flag the car during future inspections, even if there’s zero damage •Require a complicated and expensive ($100–$300) process to replace •Create suspicion over a vehicle’s history despite clean title and ownership This is unacceptable in 2025. We are in an era of digital keys, over-the-air updates, and software-based identity systems — and yet a fragile, unmarked paper sticker can still materially harm a consumer’s vehicle value. My ask: Please consider updating FMVSS 115 or 567 to allow for: •Laser-etched, permanent VIN identifiers on all major body panels •Digital VIN linking through ECU or OEM ownership systems •Elimination or redundancy of peel-sensitive stickers that have no protection or warning A normal consumer performing normal maintenance or cleaning should not be able to accidentally reduce the value of their car or disqualify it from certification. I urge you to take this issue seriously and consider this as part of ongoing vehicle identification modernization efforts.
Corrective Action:
I’m writing as a concerned consumer to flag a serious flaw in current vehicle VIN labeling standards. Specifically, the use of tamper-evident paper VIN stickers on body panels (such as rear doors) is unnecessarily fragile, outdated, and punitive — with no warning or protection for normal car owners. I recently purchased a 2024 vehicle and accidentally peeled part of a VIN sticker located on the rear door jamb while cleaning the interior. There was no visible warning on the label, no digital alert, and no indication that this sticker had legal or resale significance. After researching, I learned that this small, unprotected sticker can: •Invalidate Certified Pre-Owned (CPO) eligibility •Flag the car during future inspections, even if there’s zero damage •Require a complicated and expensive ($100–$300) process to replace •Create suspicion over a vehicle’s history despite clean title and ownership This is unacceptable in 2025. We are in an era of digital keys, over-the-air updates, and software-based identity systems — and yet a fragile, unmarked paper sticker can still materially harm a consumer’s vehicle value. My ask: Please consider updating FMVSS 115 or 567 to allow for: •Laser-etched, permanent VIN identifiers on all major body panels •Digital VIN linking through ECU or OEM ownership systems •Elimination or redundancy of peel-sensitive stickers that have no protection or warning A normal consumer performing normal maintenance or cleaning should not be able to accidentally reduce the value of their car or disqualify it from certification. I urge you to take this issue seriously and consider this as part of ongoing vehicle identification modernization efforts.
Additional Notes:
I’m writing as a concerned consumer to flag a serious flaw in current vehicle VIN labeling standards. Specifically, the use of tamper-evident paper VIN stickers on body panels (such as rear doors) is unnecessarily fragile, outdated, and punitive — with no warning or protection for normal car owners. I recently purchased a 2024 vehicle and accidentally peeled part of a VIN sticker located on the rear door jamb while cleaning the interior. There was no visible warning on the label, no digital alert, and no indication that this sticker had legal or resale significance. After researching, I learned that this small, unprotected sticker can: •Invalidate Certified Pre-Owned (CPO) eligibility •Flag the car during future inspections, even if there’s zero damage •Require a complicated and expensive ($100–$300) process to replace •Create suspicion over a vehicle’s history despite clean title and ownership This is unacceptable in 2025. We are in an era of digital keys, over-the-air updates, and software-based identity systems — and yet a fragile, unmarked paper sticker can still materially harm a consumer’s vehicle value. My ask: Please consider updating FMVSS 115 or 567 to allow for: •Laser-etched, permanent VIN identifiers on all major body panels •Digital VIN linking through ECU or OEM ownership systems •Elimination or redundancy of peel-sensitive stickers that have no protection or warning A normal consumer performing normal maintenance or cleaning should not be able to accidentally reduce the value of their car or disqualify it from certification. I urge you to take this issue seriously and consider this as part of ongoing vehicle identification modernization efforts.
Mfg Campaign: 11668485
Recall Date: Jun 22, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is a repeat incident. While driving, the speedometer stops working, tachometer, all of the collision warning systems start going through a self test, the check engine light comes on, and most concerning is the power steering. It becomes heavy, as if it is working at half power. The dealer kept the car for over a week recently, and they said that they were unable to duplicate the issue. It happened again while I was on a road trip , and I stopped by five star Hyundai in Albany ga. The service advisor was aware of similar issues have occurred on Hyundai's, but that they were too busy to look at it. She wouldn't even come out of the building to look at the car and wasn't interested in looking at my video. I tried to upload video to this form, but was unable to do so
Corrective Action:
This is a repeat incident. While driving, the speedometer stops working, tachometer, all of the collision warning systems start going through a self test, the check engine light comes on, and most concerning is the power steering. It becomes heavy, as if it is working at half power. The dealer kept the car for over a week recently, and they said that they were unable to duplicate the issue. It happened again while I was on a road trip , and I stopped by five star Hyundai in Albany ga. The service advisor was aware of similar issues have occurred on Hyundai's, but that they were too busy to look at it. She wouldn't even come out of the building to look at the car and wasn't interested in looking at my video. I tried to upload video to this form, but was unable to do so
Additional Notes:
This is a repeat incident. While driving, the speedometer stops working, tachometer, all of the collision warning systems start going through a self test, the check engine light comes on, and most concerning is the power steering. It becomes heavy, as if it is working at half power. The dealer kept the car for over a week recently, and they said that they were unable to duplicate the issue. It happened again while I was on a road trip , and I stopped by five star Hyundai in Albany ga. The service advisor was aware of similar issues have occurred on Hyundai's, but that they were too busy to look at it. She wouldn't even come out of the building to look at the car and wasn't interested in looking at my video. I tried to upload video to this form, but was unable to do so
Mfg Campaign: 11666981
Recall Date: Jun 15, 2025
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
This is a repeat incident. While driving, the speedometer stops working, tachometer, all of the collision warning systems start going through a self test, the check engine light comes on, and most concerning is the power steering. It becomes heavy, as if it is working at half power. The dealer kept the car for over a week recently, and they said that they were unable to duplicate the issue. It happened again while I was on a road trip , and I stopped by five star Hyundai in Albany ga. The service advisor was aware of similar issues have occurred on Hyundai's, but that they were too busy to look at it. She wouldn't even come out of the building to look at the car and wasn't interested in looking at my video. I tried to upload video to this form, but was unable to do so
Corrective Action:
This is a repeat incident. While driving, the speedometer stops working, tachometer, all of the collision warning systems start going through a self test, the check engine light comes on, and most concerning is the power steering. It becomes heavy, as if it is working at half power. The dealer kept the car for over a week recently, and they said that they were unable to duplicate the issue. It happened again while I was on a road trip , and I stopped by five star Hyundai in Albany ga. The service advisor was aware of similar issues have occurred on Hyundai's, but that they were too busy to look at it. She wouldn't even come out of the building to look at the car and wasn't interested in looking at my video. I tried to upload video to this form, but was unable to do so
Additional Notes:
This is a repeat incident. While driving, the speedometer stops working, tachometer, all of the collision warning systems start going through a self test, the check engine light comes on, and most concerning is the power steering. It becomes heavy, as if it is working at half power. The dealer kept the car for over a week recently, and they said that they were unable to duplicate the issue. It happened again while I was on a road trip , and I stopped by five star Hyundai in Albany ga. The service advisor was aware of similar issues have occurred on Hyundai's, but that they were too busy to look at it. She wouldn't even come out of the building to look at the car and wasn't interested in looking at my video. I tried to upload video to this form, but was unable to do so
Mfg Campaign: 11666981
Recall Date: Jun 15, 2025
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This is a repeat incident. While driving, the speedometer stops working, tachometer, all of the collision warning systems start going through a self test, the check engine light comes on, and most concerning is the power steering. It becomes heavy, as if it is working at half power. The dealer kept the car for over a week recently, and they said that they were unable to duplicate the issue. It happened again while I was on a road trip , and I stopped by five star Hyundai in Albany ga. The service advisor was aware of similar issues have occurred on Hyundai's, but that they were too busy to look at it. She wouldn't even come out of the building to look at the car and wasn't interested in looking at my video. I tried to upload video to this form, but was unable to do so
Corrective Action:
This is a repeat incident. While driving, the speedometer stops working, tachometer, all of the collision warning systems start going through a self test, the check engine light comes on, and most concerning is the power steering. It becomes heavy, as if it is working at half power. The dealer kept the car for over a week recently, and they said that they were unable to duplicate the issue. It happened again while I was on a road trip , and I stopped by five star Hyundai in Albany ga. The service advisor was aware of similar issues have occurred on Hyundai's, but that they were too busy to look at it. She wouldn't even come out of the building to look at the car and wasn't interested in looking at my video. I tried to upload video to this form, but was unable to do so
Additional Notes:
This is a repeat incident. While driving, the speedometer stops working, tachometer, all of the collision warning systems start going through a self test, the check engine light comes on, and most concerning is the power steering. It becomes heavy, as if it is working at half power. The dealer kept the car for over a week recently, and they said that they were unable to duplicate the issue. It happened again while I was on a road trip , and I stopped by five star Hyundai in Albany ga. The service advisor was aware of similar issues have occurred on Hyundai's, but that they were too busy to look at it. She wouldn't even come out of the building to look at the car and wasn't interested in looking at my video. I tried to upload video to this form, but was unable to do so
Mfg Campaign: 11666981
Recall Date: Jun 15, 2025
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The horn on my 2024 Elantra has stopped working. It was intermittent at first, but it doesn't work at all now. I will need to return the vehicle to the dealer for diagnosis. The vehicle has just over 13K miles on the odometer. The horn is an important safety feature, and based on the experiences of other owners of this model, it appears that this is a chronic issue. There are no messages displayed, and I will need to schedule with the dealer for warranty repairs.
Corrective Action:
The horn on my 2024 Elantra has stopped working. It was intermittent at first, but it doesn't work at all now. I will need to return the vehicle to the dealer for diagnosis. The vehicle has just over 13K miles on the odometer. The horn is an important safety feature, and based on the experiences of other owners of this model, it appears that this is a chronic issue. There are no messages displayed, and I will need to schedule with the dealer for warranty repairs.
Additional Notes:
The horn on my 2024 Elantra has stopped working. It was intermittent at first, but it doesn't work at all now. I will need to return the vehicle to the dealer for diagnosis. The vehicle has just over 13K miles on the odometer. The horn is an important safety feature, and based on the experiences of other owners of this model, it appears that this is a chronic issue. There are no messages displayed, and I will need to schedule with the dealer for warranty repairs.
Mfg Campaign: 11666968
Recall Date: Jun 14, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear camera suddenly stopped working while reversing. Happened approximately at 19,000 miles. Don't know the cause but seems like a safety issue since rear view cameras are federally mandated. The usual camera view is now replaced by green error screen that says "No signal received. Please try again later"
Corrective Action:
Rear camera suddenly stopped working while reversing. Happened approximately at 19,000 miles. Don't know the cause but seems like a safety issue since rear view cameras are federally mandated. The usual camera view is now replaced by green error screen that says "No signal received. Please try again later"
Additional Notes:
Rear camera suddenly stopped working while reversing. Happened approximately at 19,000 miles. Don't know the cause but seems like a safety issue since rear view cameras are federally mandated. The usual camera view is now replaced by green error screen that says "No signal received. Please try again later"
Mfg Campaign: 11663818
Recall Date: May 29, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The horn stopped working in our 2024 Elantra. This is a widespread issue (see NHTSA complaints and Reddit posts). I called ahead to verify with the San Leandro dealership that parts were in stock to perform this repair under warranty (prior to scheduling appointment). We arrived and were told that parts were actually not available (after a 3-hour diagnostic). What changed? Hyundai issued a TSB (technical service bulletin) informing dealerships of how this issue is to be repaired (designating a specific part number, while excluding otherwise qualified Hyundai parts). Without TSB, the dealership could have performed this repair under warranty with the in-stock parts. The dealership could still perform the repair, but Hyundai would not reimburse them under warranty. With a[XXX] wife, I was unable to wait and return later for the warranty to cover the repair. I paid $429 to the dealership for the repair to be done with in-stock parts. I left the dealership with a genuine & working Hyundai horn, but it was not covered by Hyundai’s warranty. Hyundai has refused to reimburse us. Two key takeaways: 1 - Hyundai is denying there is a widespread issue while secretly telling dealerships how to address it. The unpublished TSB demonstrates that Hyundai is aware of a widespread safety issue, and is failing to issue a recall. The majority of NHSTA complaints for this vehicle reference horn failure. This is a safety issue. I was involved in an accident where I could not warn another driver before the collision. 2 - The TSB is a mechanism by which Hyundai is refusing to perform repairs that should be covered by warranty. This is a violation of Hyundai’s stated commitment to customers that is not stated even in the fine print of the warranty. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The horn stopped working in our 2024 Elantra. This is a widespread issue (see NHTSA complaints and Reddit posts). I called ahead to verify with the San Leandro dealership that parts were in stock to perform this repair under warranty (prior to scheduling appointment). We arrived and were told that parts were actually not available (after a 3-hour diagnostic). What changed? Hyundai issued a TSB (technical service bulletin) informing dealerships of how this issue is to be repaired (designating a specific part number, while excluding otherwise qualified Hyundai parts). Without TSB, the dealership could have performed this repair under warranty with the in-stock parts. The dealership could still perform the repair, but Hyundai would not reimburse them under warranty. With a[XXX] wife, I was unable to wait and return later for the warranty to cover the repair. I paid $429 to the dealership for the repair to be done with in-stock parts. I left the dealership with a genuine & working Hyundai horn, but it was not covered by Hyundai’s warranty. Hyundai has refused to reimburse us. Two key takeaways: 1 - Hyundai is denying there is a widespread issue while secretly telling dealerships how to address it. The unpublished TSB demonstrates that Hyundai is aware of a widespread safety issue, and is failing to issue a recall. The majority of NHSTA complaints for this vehicle reference horn failure. This is a safety issue. I was involved in an accident where I could not warn another driver before the collision. 2 - The TSB is a mechanism by which Hyundai is refusing to perform repairs that should be covered by warranty. This is a violation of Hyundai’s stated commitment to customers that is not stated even in the fine print of the warranty. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The horn stopped working in our 2024 Elantra. This is a widespread issue (see NHTSA complaints and Reddit posts). I called ahead to verify with the San Leandro dealership that parts were in stock to perform this repair under warranty (prior to scheduling appointment). We arrived and were told that parts were actually not available (after a 3-hour diagnostic). What changed? Hyundai issued a TSB (technical service bulletin) informing dealerships of how this issue is to be repaired (designating a specific part number, while excluding otherwise qualified Hyundai parts). Without TSB, the dealership could have performed this repair under warranty with the in-stock parts. The dealership could still perform the repair, but Hyundai would not reimburse them under warranty. With a[XXX] wife, I was unable to wait and return later for the warranty to cover the repair. I paid $429 to the dealership for the repair to be done with in-stock parts. I left the dealership with a genuine & working Hyundai horn, but it was not covered by Hyundai’s warranty. Hyundai has refused to reimburse us. Two key takeaways: 1 - Hyundai is denying there is a widespread issue while secretly telling dealerships how to address it. The unpublished TSB demonstrates that Hyundai is aware of a widespread safety issue, and is failing to issue a recall. The majority of NHSTA complaints for this vehicle reference horn failure. This is a safety issue. I was involved in an accident where I could not warn another driver before the collision. 2 - The TSB is a mechanism by which Hyundai is refusing to perform repairs that should be covered by warranty. This is a violation of Hyundai’s stated commitment to customers that is not stated even in the fine print of the warranty. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656883
Recall Date: Apr 25, 2025
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The horn stopped working in our 2024 Elantra. This is a widespread issue (see NHTSA complaints and Reddit posts). I called ahead to verify with the San Leandro dealership that parts were in stock to perform this repair under warranty (prior to scheduling appointment). We arrived and were told that parts were actually not available (after a 3-hour diagnostic). What changed? Hyundai issued a TSB (technical service bulletin) informing dealerships of how this issue is to be repaired (designating a specific part number, while excluding otherwise qualified Hyundai parts). Without TSB, the dealership could have performed this repair under warranty with the in-stock parts. The dealership could still perform the repair, but Hyundai would not reimburse them under warranty. With a[XXX] wife, I was unable to wait and return later for the warranty to cover the repair. I paid $429 to the dealership for the repair to be done with in-stock parts. I left the dealership with a genuine & working Hyundai horn, but it was not covered by Hyundai’s warranty. Hyundai has refused to reimburse us. Two key takeaways: 1 - Hyundai is denying there is a widespread issue while secretly telling dealerships how to address it. The unpublished TSB demonstrates that Hyundai is aware of a widespread safety issue, and is failing to issue a recall. The majority of NHSTA complaints for this vehicle reference horn failure. This is a safety issue. I was involved in an accident where I could not warn another driver before the collision. 2 - The TSB is a mechanism by which Hyundai is refusing to perform repairs that should be covered by warranty. This is a violation of Hyundai’s stated commitment to customers that is not stated even in the fine print of the warranty. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The horn stopped working in our 2024 Elantra. This is a widespread issue (see NHTSA complaints and Reddit posts). I called ahead to verify with the San Leandro dealership that parts were in stock to perform this repair under warranty (prior to scheduling appointment). We arrived and were told that parts were actually not available (after a 3-hour diagnostic). What changed? Hyundai issued a TSB (technical service bulletin) informing dealerships of how this issue is to be repaired (designating a specific part number, while excluding otherwise qualified Hyundai parts). Without TSB, the dealership could have performed this repair under warranty with the in-stock parts. The dealership could still perform the repair, but Hyundai would not reimburse them under warranty. With a[XXX] wife, I was unable to wait and return later for the warranty to cover the repair. I paid $429 to the dealership for the repair to be done with in-stock parts. I left the dealership with a genuine & working Hyundai horn, but it was not covered by Hyundai’s warranty. Hyundai has refused to reimburse us. Two key takeaways: 1 - Hyundai is denying there is a widespread issue while secretly telling dealerships how to address it. The unpublished TSB demonstrates that Hyundai is aware of a widespread safety issue, and is failing to issue a recall. The majority of NHSTA complaints for this vehicle reference horn failure. This is a safety issue. I was involved in an accident where I could not warn another driver before the collision. 2 - The TSB is a mechanism by which Hyundai is refusing to perform repairs that should be covered by warranty. This is a violation of Hyundai’s stated commitment to customers that is not stated even in the fine print of the warranty. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The horn stopped working in our 2024 Elantra. This is a widespread issue (see NHTSA complaints and Reddit posts). I called ahead to verify with the San Leandro dealership that parts were in stock to perform this repair under warranty (prior to scheduling appointment). We arrived and were told that parts were actually not available (after a 3-hour diagnostic). What changed? Hyundai issued a TSB (technical service bulletin) informing dealerships of how this issue is to be repaired (designating a specific part number, while excluding otherwise qualified Hyundai parts). Without TSB, the dealership could have performed this repair under warranty with the in-stock parts. The dealership could still perform the repair, but Hyundai would not reimburse them under warranty. With a[XXX] wife, I was unable to wait and return later for the warranty to cover the repair. I paid $429 to the dealership for the repair to be done with in-stock parts. I left the dealership with a genuine & working Hyundai horn, but it was not covered by Hyundai’s warranty. Hyundai has refused to reimburse us. Two key takeaways: 1 - Hyundai is denying there is a widespread issue while secretly telling dealerships how to address it. The unpublished TSB demonstrates that Hyundai is aware of a widespread safety issue, and is failing to issue a recall. The majority of NHSTA complaints for this vehicle reference horn failure. This is a safety issue. I was involved in an accident where I could not warn another driver before the collision. 2 - The TSB is a mechanism by which Hyundai is refusing to perform repairs that should be covered by warranty. This is a violation of Hyundai’s stated commitment to customers that is not stated even in the fine print of the warranty. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656883
Recall Date: Apr 25, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The horn stopped working in our 2024 Elantra. This is a widespread issue (see NHTSA complaints and Reddit posts). I called ahead to verify with the San Leandro dealership that parts were in stock to perform this repair under warranty (prior to scheduling appointment). We arrived and were told that parts were actually not available (after a 3-hour diagnostic). What changed? Hyundai issued a TSB (technical service bulletin) informing dealerships of how this issue is to be repaired (designating a specific part number, while excluding otherwise qualified Hyundai parts). Without TSB, the dealership could have performed this repair under warranty with the in-stock parts. The dealership could still perform the repair, but Hyundai would not reimburse them under warranty. With a[XXX] wife, I was unable to wait and return later for the warranty to cover the repair. I paid $429 to the dealership for the repair to be done with in-stock parts. I left the dealership with a genuine & working Hyundai horn, but it was not covered by Hyundai’s warranty. Hyundai has refused to reimburse us. Two key takeaways: 1 - Hyundai is denying there is a widespread issue while secretly telling dealerships how to address it. The unpublished TSB demonstrates that Hyundai is aware of a widespread safety issue, and is failing to issue a recall. The majority of NHSTA complaints for this vehicle reference horn failure. This is a safety issue. I was involved in an accident where I could not warn another driver before the collision. 2 - The TSB is a mechanism by which Hyundai is refusing to perform repairs that should be covered by warranty. This is a violation of Hyundai’s stated commitment to customers that is not stated even in the fine print of the warranty. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The horn stopped working in our 2024 Elantra. This is a widespread issue (see NHTSA complaints and Reddit posts). I called ahead to verify with the San Leandro dealership that parts were in stock to perform this repair under warranty (prior to scheduling appointment). We arrived and were told that parts were actually not available (after a 3-hour diagnostic). What changed? Hyundai issued a TSB (technical service bulletin) informing dealerships of how this issue is to be repaired (designating a specific part number, while excluding otherwise qualified Hyundai parts). Without TSB, the dealership could have performed this repair under warranty with the in-stock parts. The dealership could still perform the repair, but Hyundai would not reimburse them under warranty. With a[XXX] wife, I was unable to wait and return later for the warranty to cover the repair. I paid $429 to the dealership for the repair to be done with in-stock parts. I left the dealership with a genuine & working Hyundai horn, but it was not covered by Hyundai’s warranty. Hyundai has refused to reimburse us. Two key takeaways: 1 - Hyundai is denying there is a widespread issue while secretly telling dealerships how to address it. The unpublished TSB demonstrates that Hyundai is aware of a widespread safety issue, and is failing to issue a recall. The majority of NHSTA complaints for this vehicle reference horn failure. This is a safety issue. I was involved in an accident where I could not warn another driver before the collision. 2 - The TSB is a mechanism by which Hyundai is refusing to perform repairs that should be covered by warranty. This is a violation of Hyundai’s stated commitment to customers that is not stated even in the fine print of the warranty. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The horn stopped working in our 2024 Elantra. This is a widespread issue (see NHTSA complaints and Reddit posts). I called ahead to verify with the San Leandro dealership that parts were in stock to perform this repair under warranty (prior to scheduling appointment). We arrived and were told that parts were actually not available (after a 3-hour diagnostic). What changed? Hyundai issued a TSB (technical service bulletin) informing dealerships of how this issue is to be repaired (designating a specific part number, while excluding otherwise qualified Hyundai parts). Without TSB, the dealership could have performed this repair under warranty with the in-stock parts. The dealership could still perform the repair, but Hyundai would not reimburse them under warranty. With a[XXX] wife, I was unable to wait and return later for the warranty to cover the repair. I paid $429 to the dealership for the repair to be done with in-stock parts. I left the dealership with a genuine & working Hyundai horn, but it was not covered by Hyundai’s warranty. Hyundai has refused to reimburse us. Two key takeaways: 1 - Hyundai is denying there is a widespread issue while secretly telling dealerships how to address it. The unpublished TSB demonstrates that Hyundai is aware of a widespread safety issue, and is failing to issue a recall. The majority of NHSTA complaints for this vehicle reference horn failure. This is a safety issue. I was involved in an accident where I could not warn another driver before the collision. 2 - The TSB is a mechanism by which Hyundai is refusing to perform repairs that should be covered by warranty. This is a violation of Hyundai’s stated commitment to customers that is not stated even in the fine print of the warranty. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656883
Recall Date: Apr 25, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1- Horn. 2- Was not able to warn other driver of improper lane change. Was not able to warn driver backing out of parking space almost causing accident. 3- Yes, by dealer. 4- Yes, by dealer. 5-No warning. Horn just stops working. Appeared at first 5k miles. Note: This is a common complaint in Hyundai forums for many years.
Corrective Action:
1- Horn. 2- Was not able to warn other driver of improper lane change. Was not able to warn driver backing out of parking space almost causing accident. 3- Yes, by dealer. 4- Yes, by dealer. 5-No warning. Horn just stops working. Appeared at first 5k miles. Note: This is a common complaint in Hyundai forums for many years.
Additional Notes:
1- Horn. 2- Was not able to warn other driver of improper lane change. Was not able to warn driver backing out of parking space almost causing accident. 3- Yes, by dealer. 4- Yes, by dealer. 5-No warning. Horn just stops working. Appeared at first 5k miles. Note: This is a common complaint in Hyundai forums for many years.
Mfg Campaign: 11655562
Recall Date: Apr 18, 2025
Hyundai Motor America
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES
Potential Consequences:
The contact owns a 2024 Hyundai Elantra. The contact stated while driving 35 MPH, the vehicle unintendedly decelerated to 20 MPH with a message was displayed "School Zone, 20 MPH", however the contact was not driving in a School Zone during the failure. The contact stated that occasionally while driving at various speeds, the instrument panel and the center console display went blank. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
Corrective Action:
The contact owns a 2024 Hyundai Elantra. The contact stated while driving 35 MPH, the vehicle unintendedly decelerated to 20 MPH with a message was displayed "School Zone, 20 MPH", however the contact was not driving in a School Zone during the failure. The contact stated that occasionally while driving at various speeds, the instrument panel and the center console display went blank. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
Additional Notes:
The contact owns a 2024 Hyundai Elantra. The contact stated while driving 35 MPH, the vehicle unintendedly decelerated to 20 MPH with a message was displayed "School Zone, 20 MPH", however the contact was not driving in a School Zone during the failure. The contact stated that occasionally while driving at various speeds, the instrument panel and the center console display went blank. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
Mfg Campaign: 11654193
Recall Date: Apr 11, 2025
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2024 Hyundai Elantra. The contact stated while driving 35 MPH, the vehicle unintendedly decelerated to 20 MPH with a message was displayed "School Zone, 20 MPH", however the contact was not driving in a School Zone during the failure. The contact stated that occasionally while driving at various speeds, the instrument panel and the center console display went blank. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
Corrective Action:
The contact owns a 2024 Hyundai Elantra. The contact stated while driving 35 MPH, the vehicle unintendedly decelerated to 20 MPH with a message was displayed "School Zone, 20 MPH", however the contact was not driving in a School Zone during the failure. The contact stated that occasionally while driving at various speeds, the instrument panel and the center console display went blank. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
Additional Notes:
The contact owns a 2024 Hyundai Elantra. The contact stated while driving 35 MPH, the vehicle unintendedly decelerated to 20 MPH with a message was displayed "School Zone, 20 MPH", however the contact was not driving in a School Zone during the failure. The contact stated that occasionally while driving at various speeds, the instrument panel and the center console display went blank. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
Mfg Campaign: 11654193
Recall Date: Apr 11, 2025
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2024 Hyundai Elantra. The contact stated that while stopped in traffic on a three-lane highway, another vehicle with a distracted driver crashed into the rear driver’s side and side-swiped the vehicle up to the front driver’s side door of the contact’s vehicle at approximately 50 MPH and pushed the contact’s vehicle into rear-end of the vehicle in front, causing that vehicle to spin around on the highway. The vehicles came to a stop after the impact. The contact stated that the air bags failed to deploy. Additionally, the Blue Link Service in the vehicle failed to activate to notify the Emergency Services of the crash. No warning lights were illuminated. The vehicle was towed to the local Caliber Collision body shop. The contact stated that the vehicle was deemed a total loss by the body shop and the Insurance provider. A Police report was filed. The contact sustained injuries to her neck, back, a torn left rotator cuff, and injuries to her shoulders. Medical attention was sought for the injuries sustained. The contact was receiving physical therapy and pain management for the injuries. The contact stated that there were no injuries to the other drivers. The local dealer was contacted; however, the vehicle was not diagnosed as it had been declared a total loss. The manufacturer was notified of the failure and informed the contact that there was no fault with the air bags or the Blue Link Service. The approximate failure mileage was 5,308.
Corrective Action:
The contact owned a 2024 Hyundai Elantra. The contact stated that while stopped in traffic on a three-lane highway, another vehicle with a distracted driver crashed into the rear driver’s side and side-swiped the vehicle up to the front driver’s side door of the contact’s vehicle at approximately 50 MPH and pushed the contact’s vehicle into rear-end of the vehicle in front, causing that vehicle to spin around on the highway. The vehicles came to a stop after the impact. The contact stated that the air bags failed to deploy. Additionally, the Blue Link Service in the vehicle failed to activate to notify the Emergency Services of the crash. No warning lights were illuminated. The vehicle was towed to the local Caliber Collision body shop. The contact stated that the vehicle was deemed a total loss by the body shop and the Insurance provider. A Police report was filed. The contact sustained injuries to her neck, back, a torn left rotator cuff, and injuries to her shoulders. Medical attention was sought for the injuries sustained. The contact was receiving physical therapy and pain management for the injuries. The contact stated that there were no injuries to the other drivers. The local dealer was contacted; however, the vehicle was not diagnosed as it had been declared a total loss. The manufacturer was notified of the failure and informed the contact that there was no fault with the air bags or the Blue Link Service. The approximate failure mileage was 5,308.
Additional Notes:
The contact owned a 2024 Hyundai Elantra. The contact stated that while stopped in traffic on a three-lane highway, another vehicle with a distracted driver crashed into the rear driver’s side and side-swiped the vehicle up to the front driver’s side door of the contact’s vehicle at approximately 50 MPH and pushed the contact’s vehicle into rear-end of the vehicle in front, causing that vehicle to spin around on the highway. The vehicles came to a stop after the impact. The contact stated that the air bags failed to deploy. Additionally, the Blue Link Service in the vehicle failed to activate to notify the Emergency Services of the crash. No warning lights were illuminated. The vehicle was towed to the local Caliber Collision body shop. The contact stated that the vehicle was deemed a total loss by the body shop and the Insurance provider. A Police report was filed. The contact sustained injuries to her neck, back, a torn left rotator cuff, and injuries to her shoulders. Medical attention was sought for the injuries sustained. The contact was receiving physical therapy and pain management for the injuries. The contact stated that there were no injuries to the other drivers. The local dealer was contacted; however, the vehicle was not diagnosed as it had been declared a total loss. The manufacturer was notified of the failure and informed the contact that there was no fault with the air bags or the Blue Link Service. The approximate failure mileage was 5,308.
Mfg Campaign: 11652401
Recall Date: Apr 2, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
The contact owns a 2024 Hyundai Elantra. The contact stated that the horn was inoperable. The contact had taken the vehicle to a dealer who diagnosed that the horn system needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle back to the same dealer. The vehicle was diagnosed, and a fuse for the horn was replaced. The vehicle was repaired. The contact reported that the horn had become inoperative and was returning the vehicle to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 36,600.
Corrective Action:
The contact owns a 2024 Hyundai Elantra. The contact stated that the horn was inoperable. The contact had taken the vehicle to a dealer who diagnosed that the horn system needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle back to the same dealer. The vehicle was diagnosed, and a fuse for the horn was replaced. The vehicle was repaired. The contact reported that the horn had become inoperative and was returning the vehicle to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 36,600.
Additional Notes:
The contact owns a 2024 Hyundai Elantra. The contact stated that the horn was inoperable. The contact had taken the vehicle to a dealer who diagnosed that the horn system needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle back to the same dealer. The vehicle was diagnosed, and a fuse for the horn was replaced. The vehicle was repaired. The contact reported that the horn had become inoperative and was returning the vehicle to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 36,600.
Mfg Campaign: 11649659
Recall Date: Mar 21, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car makes loud beeping and says "consider taking a break" even when staying in lane and obeying all traffic rules. Severely distracting while driving and no way to turn it off.
Corrective Action:
Car makes loud beeping and says "consider taking a break" even when staying in lane and obeying all traffic rules. Severely distracting while driving and no way to turn it off.
Additional Notes:
Car makes loud beeping and says "consider taking a break" even when staying in lane and obeying all traffic rules. Severely distracting while driving and no way to turn it off.
Mfg Campaign: 11648243
Recall Date: Mar 13, 2025
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Towards the end of January, my car computer was reset because the car was telling me that I needed an oil change early and the dealership told me it could just be a computer issue. I then took my car to get an oil change and full vehicle inspection on February 24th, 2 days after that on the 26th I was leaving my school parking lot when the vehicle accelerated awkwardly when I was leaving out of a parking spot, I was then able to gain control back over the speed until the vehicle again abruptly accelerated and jerked to the left sending my car over a curb, deploying the air bag, and completely totaling out the vehicle.
Corrective Action:
Towards the end of January, my car computer was reset because the car was telling me that I needed an oil change early and the dealership told me it could just be a computer issue. I then took my car to get an oil change and full vehicle inspection on February 24th, 2 days after that on the 26th I was leaving my school parking lot when the vehicle accelerated awkwardly when I was leaving out of a parking spot, I was then able to gain control back over the speed until the vehicle again abruptly accelerated and jerked to the left sending my car over a curb, deploying the air bag, and completely totaling out the vehicle.
Additional Notes:
Towards the end of January, my car computer was reset because the car was telling me that I needed an oil change early and the dealership told me it could just be a computer issue. I then took my car to get an oil change and full vehicle inspection on February 24th, 2 days after that on the 26th I was leaving my school parking lot when the vehicle accelerated awkwardly when I was leaving out of a parking spot, I was then able to gain control back over the speed until the vehicle again abruptly accelerated and jerked to the left sending my car over a curb, deploying the air bag, and completely totaling out the vehicle.
Mfg Campaign: 11647170
Recall Date: Mar 8, 2025
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