Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016 Genesis Coupe vehicles. The mounting bolts securing the driver-side frontal air bag may have been insufficiently tightened, potentially causing the air bag to detach from the steering wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 192
Recall Date: May 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2010-2016 Genesis Coupe vehicles manufactured December 12, 2008, to June 11, 2016. The electrical harness connector for the front passenger seat Occupant Classification System (OCS) may dislodge when the seat is moved.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 151
Recall Date: Oct 7, 2016
Consumer Complaints
8 ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2016 Genesis coupe will spontaneously, randomly accelerate, full throttle. I can't stop it until I throw it into neutral. There doesn't seem to be any common factor for it to happen. More often it was on the start up but sometimes as I was driving in traffic. The incidents are usually far apart. I have nearly wrecked too many times, so I parked it for good until I find the solution. I won't sell it and cause another person to possibly wreck or injure others. The local Hyundai dealership kept it for two months and test drove it but the problem didn't reoccur. They said nothing showed on the diagnostic (that past history on the diagnostic may have been erased) and they found no incident reports on this. So now I don't have transportation as my old truck is in the shop with transmission issues. Prob from over use. I can't afford to buy a new car until I can sell this one. Anyone know anything? The different occurrence is thorough out 2023 until parked approx April 2024
Corrective Action:
My 2016 Genesis coupe will spontaneously, randomly accelerate, full throttle. I can't stop it until I throw it into neutral. There doesn't seem to be any common factor for it to happen. More often it was on the start up but sometimes as I was driving in traffic. The incidents are usually far apart. I have nearly wrecked too many times, so I parked it for good until I find the solution. I won't sell it and cause another person to possibly wreck or injure others. The local Hyundai dealership kept it for two months and test drove it but the problem didn't reoccur. They said nothing showed on the diagnostic (that past history on the diagnostic may have been erased) and they found no incident reports on this. So now I don't have transportation as my old truck is in the shop with transmission issues. Prob from over use. I can't afford to buy a new car until I can sell this one. Anyone know anything? The different occurrence is thorough out 2023 until parked approx April 2024
Additional Notes:
My 2016 Genesis coupe will spontaneously, randomly accelerate, full throttle. I can't stop it until I throw it into neutral. There doesn't seem to be any common factor for it to happen. More often it was on the start up but sometimes as I was driving in traffic. The incidents are usually far apart. I have nearly wrecked too many times, so I parked it for good until I find the solution. I won't sell it and cause another person to possibly wreck or injure others. The local Hyundai dealership kept it for two months and test drove it but the problem didn't reoccur. They said nothing showed on the diagnostic (that past history on the diagnostic may have been erased) and they found no incident reports on this. So now I don't have transportation as my old truck is in the shop with transmission issues. Prob from over use. I can't afford to buy a new car until I can sell this one. Anyone know anything? The different occurrence is thorough out 2023 until parked approx April 2024
Mfg Campaign: 11620078
Recall Date: Oct 16, 2024
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
Tire had a blow out. Total separation from wheel. Bought tire on July 2022 one year ago. Caused damage to vehicle. 226/45R18 91y Continental extreme contact DWS06
Corrective Action:
Tire had a blow out. Total separation from wheel. Bought tire on July 2022 one year ago. Caused damage to vehicle. 226/45R18 91y Continental extreme contact DWS06
Additional Notes:
Tire had a blow out. Total separation from wheel. Bought tire on July 2022 one year ago. Caused damage to vehicle. 226/45R18 91y Continental extreme contact DWS06
Mfg Campaign: 11534688
Recall Date: Jul 26, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
ON 7/20/20 AT 6:48 PM I WAS IN A MAJOR ACCIDENT. TAKING OUT 60 FEET OF FENCE AND ROLLING MULTIPLE TIMES. THANKFULL TO BE ALIVE; HOWEVER, THE AIRBAGS NEVER DEPLOYED. AND MY VIN SHOWED NO RECALLS
Corrective Action:
ON 7/20/20 AT 6:48 PM I WAS IN A MAJOR ACCIDENT. TAKING OUT 60 FEET OF FENCE AND ROLLING MULTIPLE TIMES. THANKFULL TO BE ALIVE; HOWEVER, THE AIRBAGS NEVER DEPLOYED. AND MY VIN SHOWED NO RECALLS
Additional Notes:
ON 7/20/20 AT 6:48 PM I WAS IN A MAJOR ACCIDENT. TAKING OUT 60 FEET OF FENCE AND ROLLING MULTIPLE TIMES. THANKFULL TO BE ALIVE; HOWEVER, THE AIRBAGS NEVER DEPLOYED. AND MY VIN SHOWED NO RECALLS
Mfg Campaign: 11341464
Recall Date: Jul 26, 2020
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2300 STARTED MY CAR TO GO GET LUNCH (AT WORK). I FIRST NOTICED THAT MY LIGHTS WERE NOT ON (THEY ARE SET TO AUTOMATIC) SO I TURNED IT BACK ONE AND THEY TURNED ON; HOWEVER, THE HEADLIGHTS WOULD NOT. ALSO NO SOUND WHEN USING SIGNALS. LASTLY, THE SEAT BELT CHIME WOULD ALARM EVERY 15 SEC OR SO, THE WARNING LIGHT ON DASH STAYED ON. AFTER SHUTTING OFF THE CAR (WENT IN STORE) AND RESTARTED IT ALL SEEMS TO BE GOOD? *TR
Corrective Action:
2300 STARTED MY CAR TO GO GET LUNCH (AT WORK). I FIRST NOTICED THAT MY LIGHTS WERE NOT ON (THEY ARE SET TO AUTOMATIC) SO I TURNED IT BACK ONE AND THEY TURNED ON; HOWEVER, THE HEADLIGHTS WOULD NOT. ALSO NO SOUND WHEN USING SIGNALS. LASTLY, THE SEAT BELT CHIME WOULD ALARM EVERY 15 SEC OR SO, THE WARNING LIGHT ON DASH STAYED ON. AFTER SHUTTING OFF THE CAR (WENT IN STORE) AND RESTARTED IT ALL SEEMS TO BE GOOD? *TR
Additional Notes:
2300 STARTED MY CAR TO GO GET LUNCH (AT WORK). I FIRST NOTICED THAT MY LIGHTS WERE NOT ON (THEY ARE SET TO AUTOMATIC) SO I TURNED IT BACK ONE AND THEY TURNED ON; HOWEVER, THE HEADLIGHTS WOULD NOT. ALSO NO SOUND WHEN USING SIGNALS. LASTLY, THE SEAT BELT CHIME WOULD ALARM EVERY 15 SEC OR SO, THE WARNING LIGHT ON DASH STAYED ON. AFTER SHUTTING OFF THE CAR (WENT IN STORE) AND RESTARTED IT ALL SEEMS TO BE GOOD? *TR
Mfg Campaign: 11324613
Recall Date: May 15, 2020
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
2300 STARTED MY CAR TO GO GET LUNCH (AT WORK). I FIRST NOTICED THAT MY LIGHTS WERE NOT ON (THEY ARE SET TO AUTOMATIC) SO I TURNED IT BACK ONE AND THEY TURNED ON; HOWEVER, THE HEADLIGHTS WOULD NOT. ALSO NO SOUND WHEN USING SIGNALS. LASTLY, THE SEAT BELT CHIME WOULD ALARM EVERY 15 SEC OR SO, THE WARNING LIGHT ON DASH STAYED ON. AFTER SHUTTING OFF THE CAR (WENT IN STORE) AND RESTARTED IT ALL SEEMS TO BE GOOD? *TR
Corrective Action:
2300 STARTED MY CAR TO GO GET LUNCH (AT WORK). I FIRST NOTICED THAT MY LIGHTS WERE NOT ON (THEY ARE SET TO AUTOMATIC) SO I TURNED IT BACK ONE AND THEY TURNED ON; HOWEVER, THE HEADLIGHTS WOULD NOT. ALSO NO SOUND WHEN USING SIGNALS. LASTLY, THE SEAT BELT CHIME WOULD ALARM EVERY 15 SEC OR SO, THE WARNING LIGHT ON DASH STAYED ON. AFTER SHUTTING OFF THE CAR (WENT IN STORE) AND RESTARTED IT ALL SEEMS TO BE GOOD? *TR
Additional Notes:
2300 STARTED MY CAR TO GO GET LUNCH (AT WORK). I FIRST NOTICED THAT MY LIGHTS WERE NOT ON (THEY ARE SET TO AUTOMATIC) SO I TURNED IT BACK ONE AND THEY TURNED ON; HOWEVER, THE HEADLIGHTS WOULD NOT. ALSO NO SOUND WHEN USING SIGNALS. LASTLY, THE SEAT BELT CHIME WOULD ALARM EVERY 15 SEC OR SO, THE WARNING LIGHT ON DASH STAYED ON. AFTER SHUTTING OFF THE CAR (WENT IN STORE) AND RESTARTED IT ALL SEEMS TO BE GOOD? *TR
Mfg Campaign: 11324613
Recall Date: May 15, 2020
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE A PILLAR HINGE HAS BROKEN ALL OF THE WELLS IN THIS AREA. IT MAKE A LOT OF NOISE WHEN GOING ON BUMPS. THE WELLS HAVE BROKE ON BOTH SIDES OF THE CAR. THE CAR HAS NEVER BEEN IN A ACCIDENT AND OCCURRED OVER A FEW WEEKS OF DRIVING.
Corrective Action:
THE A PILLAR HINGE HAS BROKEN ALL OF THE WELLS IN THIS AREA. IT MAKE A LOT OF NOISE WHEN GOING ON BUMPS. THE WELLS HAVE BROKE ON BOTH SIDES OF THE CAR. THE CAR HAS NEVER BEEN IN A ACCIDENT AND OCCURRED OVER A FEW WEEKS OF DRIVING.
Additional Notes:
THE A PILLAR HINGE HAS BROKEN ALL OF THE WELLS IN THIS AREA. IT MAKE A LOT OF NOISE WHEN GOING ON BUMPS. THE WELLS HAVE BROKE ON BOTH SIDES OF THE CAR. THE CAR HAS NEVER BEEN IN A ACCIDENT AND OCCURRED OVER A FEW WEEKS OF DRIVING.
Mfg Campaign: 11115684
Recall Date: Aug 4, 2018
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER REFUELING, STARTED VEHICLE AND NOTICED THAT AUTO-ON HEADLIGHTS DID NOT WORK AS I HAD TO TURN THEM TO THE MANUAL "ON" SETTING. NEXT, MY DOORS WOULD NOT LOCK AND THE DASH LIGHTS BECAME EXTREMELY BRIGHT. NEXT, MY SEAT BELT CONTINUOUSLY "CHIMED" WHILE I WAS DRIVING WITH IT ON. I ALSO NOTICED THAT MY TURN SIGNALS, WHEN ACTIVATED, DID NOT MAKE A SOUND. I DROVE LIKE THIS FOR ABOUT (30) MINUTES IN THE EVENING.
Corrective Action:
AFTER REFUELING, STARTED VEHICLE AND NOTICED THAT AUTO-ON HEADLIGHTS DID NOT WORK AS I HAD TO TURN THEM TO THE MANUAL "ON" SETTING. NEXT, MY DOORS WOULD NOT LOCK AND THE DASH LIGHTS BECAME EXTREMELY BRIGHT. NEXT, MY SEAT BELT CONTINUOUSLY "CHIMED" WHILE I WAS DRIVING WITH IT ON. I ALSO NOTICED THAT MY TURN SIGNALS, WHEN ACTIVATED, DID NOT MAKE A SOUND. I DROVE LIKE THIS FOR ABOUT (30) MINUTES IN THE EVENING.
Additional Notes:
AFTER REFUELING, STARTED VEHICLE AND NOTICED THAT AUTO-ON HEADLIGHTS DID NOT WORK AS I HAD TO TURN THEM TO THE MANUAL "ON" SETTING. NEXT, MY DOORS WOULD NOT LOCK AND THE DASH LIGHTS BECAME EXTREMELY BRIGHT. NEXT, MY SEAT BELT CONTINUOUSLY "CHIMED" WHILE I WAS DRIVING WITH IT ON. I ALSO NOTICED THAT MY TURN SIGNALS, WHEN ACTIVATED, DID NOT MAKE A SOUND. I DROVE LIKE THIS FOR ABOUT (30) MINUTES IN THE EVENING.
Mfg Campaign: 11045058
Recall Date: Nov 10, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
MANUAL TRANSMISSION GRINDS WHEN SHIFTING, SOMETIMES THE GEAR DOESN'T WANT TO GO IN AND YOU HAVE TO FORCE IT.. CAR HAS HAD THIS ISSUE SINCE THE FIRST WEEK I PURCHASED IT. CAR HAS 15,000 MILES.
Corrective Action:
MANUAL TRANSMISSION GRINDS WHEN SHIFTING, SOMETIMES THE GEAR DOESN'T WANT TO GO IN AND YOU HAVE TO FORCE IT.. CAR HAS HAD THIS ISSUE SINCE THE FIRST WEEK I PURCHASED IT. CAR HAS 15,000 MILES.
Additional Notes:
MANUAL TRANSMISSION GRINDS WHEN SHIFTING, SOMETIMES THE GEAR DOESN'T WANT TO GO IN AND YOU HAVE TO FORCE IT.. CAR HAS HAD THIS ISSUE SINCE THE FIRST WEEK I PURCHASED IT. CAR HAS 15,000 MILES.
Mfg Campaign: 10980211
Recall Date: Apr 24, 2017
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