Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 272 (H), 025G (G)
Recall Date: Nov 18, 2024
Consumer Complaints
3 ComplaintsHyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
My car was parked and I noticed that there was a bump in the sidewall of my vehicles driver front tire. This is the 2nd time this has happened in a month with factory installed tires that came with the vehicle when purchased brand new. I have had my 2025 Hyundai Ioniq 6 SEL since 12/13/2024. I already submitted an NHSTA safety ticket on 2/3/2025 due to my driver rear tire exploding while driving. Ticket # 11640496. This is extremely dangerous and can kill myself or someone else on the road, especially on highways. There is a defect in these tires that Hyundai had partnered with Pirelli to install on brand new Ioniq 6 SEL vehicles. I am lucky I caught the bump on the side of the tire before it exploded while driving. I have attached the pictures of the tire from this 2nd incident.
Corrective Action:
My car was parked and I noticed that there was a bump in the sidewall of my vehicles driver front tire. This is the 2nd time this has happened in a month with factory installed tires that came with the vehicle when purchased brand new. I have had my 2025 Hyundai Ioniq 6 SEL since 12/13/2024. I already submitted an NHSTA safety ticket on 2/3/2025 due to my driver rear tire exploding while driving. Ticket # 11640496. This is extremely dangerous and can kill myself or someone else on the road, especially on highways. There is a defect in these tires that Hyundai had partnered with Pirelli to install on brand new Ioniq 6 SEL vehicles. I am lucky I caught the bump on the side of the tire before it exploded while driving. I have attached the pictures of the tire from this 2nd incident.
Additional Notes:
My car was parked and I noticed that there was a bump in the sidewall of my vehicles driver front tire. This is the 2nd time this has happened in a month with factory installed tires that came with the vehicle when purchased brand new. I have had my 2025 Hyundai Ioniq 6 SEL since 12/13/2024. I already submitted an NHSTA safety ticket on 2/3/2025 due to my driver rear tire exploding while driving. Ticket # 11640496. This is extremely dangerous and can kill myself or someone else on the road, especially on highways. There is a defect in these tires that Hyundai had partnered with Pirelli to install on brand new Ioniq 6 SEL vehicles. I am lucky I caught the bump on the side of the tire before it exploded while driving. I have attached the pictures of the tire from this 2nd incident.
Mfg Campaign: 11646609
Recall Date: Mar 5, 2025
Hyundai Motor America
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
Pirelli 245/40 R20 99W The driver rear tire had blown out on me as I was merging onto a highway. I heard a heard a loud pop sound and the car shook and I had to swerve back into my lane. I looked around me and there were no objects or pot holes. My tire emptied down to 7 PSI in about 5-10 seconds. I immediately pulled over to the side of the road. I inspected my tire and there was no damage to the exterior of the tire (nails, screws, debris, etc.), as well there was no scraping of the tire or abrasion. When the repair tech took off the tire to replace it he noticed the steel belt had separated on the tire and had protruded from the inside out and caused the tire to blow. This was extremely scary and dangerous. If there would have been a car to my right my car would have crashed into another car. My car is brand new and I've had it for about 1 1/2 months. It is a 2025 Hyundai Ioniq 6 SEL that was manufactured in 2024. The car has it's original tires from the manufacturer Hyundai. The tire is defective and was not safe to drive. I contacted Hyundai corporate and the dealership about this and they did nothing to reimburse me for the defective tire. I not only am still working for compensation for the tire that was $400 after taxes and fees, but I am trying to alert Hyundai about safety of this model tire.
Corrective Action:
Pirelli 245/40 R20 99W The driver rear tire had blown out on me as I was merging onto a highway. I heard a heard a loud pop sound and the car shook and I had to swerve back into my lane. I looked around me and there were no objects or pot holes. My tire emptied down to 7 PSI in about 5-10 seconds. I immediately pulled over to the side of the road. I inspected my tire and there was no damage to the exterior of the tire (nails, screws, debris, etc.), as well there was no scraping of the tire or abrasion. When the repair tech took off the tire to replace it he noticed the steel belt had separated on the tire and had protruded from the inside out and caused the tire to blow. This was extremely scary and dangerous. If there would have been a car to my right my car would have crashed into another car. My car is brand new and I've had it for about 1 1/2 months. It is a 2025 Hyundai Ioniq 6 SEL that was manufactured in 2024. The car has it's original tires from the manufacturer Hyundai. The tire is defective and was not safe to drive. I contacted Hyundai corporate and the dealership about this and they did nothing to reimburse me for the defective tire. I not only am still working for compensation for the tire that was $400 after taxes and fees, but I am trying to alert Hyundai about safety of this model tire.
Additional Notes:
Pirelli 245/40 R20 99W The driver rear tire had blown out on me as I was merging onto a highway. I heard a heard a loud pop sound and the car shook and I had to swerve back into my lane. I looked around me and there were no objects or pot holes. My tire emptied down to 7 PSI in about 5-10 seconds. I immediately pulled over to the side of the road. I inspected my tire and there was no damage to the exterior of the tire (nails, screws, debris, etc.), as well there was no scraping of the tire or abrasion. When the repair tech took off the tire to replace it he noticed the steel belt had separated on the tire and had protruded from the inside out and caused the tire to blow. This was extremely scary and dangerous. If there would have been a car to my right my car would have crashed into another car. My car is brand new and I've had it for about 1 1/2 months. It is a 2025 Hyundai Ioniq 6 SEL that was manufactured in 2024. The car has it's original tires from the manufacturer Hyundai. The tire is defective and was not safe to drive. I contacted Hyundai corporate and the dealership about this and they did nothing to reimburse me for the defective tire. I not only am still working for compensation for the tire that was $400 after taxes and fees, but I am trying to alert Hyundai about safety of this model tire.
Mfg Campaign: 11640496
Recall Date: Feb 3, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We were not informed of the recall in a timely manner. Discovered it online and called dealer to make appointment. They would not give us an appointment for about 3-1/2 weeks and we were told we have to leave the car for 4 to 5 hours. Notification we eventually got later stated repair would take 30 minutes. The dealer provides no transportation to or from, so it means waiting there for 5 hours or paying a service to drive us home and back. This is inexcusable. The car is brand new and repair is supposed to be free. It would cost us $100 in transportation to and from if we do not wait for it. If this is a safety issue, we should not have had to wait so long for an appointment. That is NOT timely.
Corrective Action:
We were not informed of the recall in a timely manner. Discovered it online and called dealer to make appointment. They would not give us an appointment for about 3-1/2 weeks and we were told we have to leave the car for 4 to 5 hours. Notification we eventually got later stated repair would take 30 minutes. The dealer provides no transportation to or from, so it means waiting there for 5 hours or paying a service to drive us home and back. This is inexcusable. The car is brand new and repair is supposed to be free. It would cost us $100 in transportation to and from if we do not wait for it. If this is a safety issue, we should not have had to wait so long for an appointment. That is NOT timely.
Additional Notes:
We were not informed of the recall in a timely manner. Discovered it online and called dealer to make appointment. They would not give us an appointment for about 3-1/2 weeks and we were told we have to leave the car for 4 to 5 hours. Notification we eventually got later stated repair would take 30 minutes. The dealer provides no transportation to or from, so it means waiting there for 5 hours or paying a service to drive us home and back. This is inexcusable. The car is brand new and repair is supposed to be free. It would cost us $100 in transportation to and from if we do not wait for it. If this is a safety issue, we should not have had to wait so long for an appointment. That is NOT timely.
Mfg Campaign: 11633729
Recall Date: Jan 2, 2025
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