Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Ioniq HEV and Ionic PHV vehicles previously recalled under recall number 18V-704. The Power Relay Assembly (PRA) located underneath the rear seat may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 232
Recall Date: Jun 28, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Hyundai Ioniq Hybrid and 2018 Ioniq Plug-In Hybrid vehicles. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 178
Recall Date: Oct 5, 2018
Consumer Complaints
17 ComplaintsHyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2018 Hyundai Ioniq Hybrid. The contact stated while driving 75 MPH with her aunt in the front passenger's side seat, another vehicle suddenly merged into the contact's lane, causing the passenger's side of the vehicle to crash into the driver's side of the other vehicle. The vehicle then veered into a ditch on the right side of the road. The air bags failed to deploy. There was no warning light illuminated. The contact and her aunt exited the vehicle through the rear doors because the front doors were blocked by the bushes. The contact sustained pain in the right knee and ankle. The contact's aunt sustained pain in the right knee. The ambulance transported both passengers to the hospital, where they were informed that no other injuries were found. A police report was filed, but the contact did not have the police report information available. The vehicle was towed and totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened; however, the case was later closed. The failure mileage was approximately 85,000.
Corrective Action:
The contact owned a 2018 Hyundai Ioniq Hybrid. The contact stated while driving 75 MPH with her aunt in the front passenger's side seat, another vehicle suddenly merged into the contact's lane, causing the passenger's side of the vehicle to crash into the driver's side of the other vehicle. The vehicle then veered into a ditch on the right side of the road. The air bags failed to deploy. There was no warning light illuminated. The contact and her aunt exited the vehicle through the rear doors because the front doors were blocked by the bushes. The contact sustained pain in the right knee and ankle. The contact's aunt sustained pain in the right knee. The ambulance transported both passengers to the hospital, where they were informed that no other injuries were found. A police report was filed, but the contact did not have the police report information available. The vehicle was towed and totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened; however, the case was later closed. The failure mileage was approximately 85,000.
Additional Notes:
The contact owned a 2018 Hyundai Ioniq Hybrid. The contact stated while driving 75 MPH with her aunt in the front passenger's side seat, another vehicle suddenly merged into the contact's lane, causing the passenger's side of the vehicle to crash into the driver's side of the other vehicle. The vehicle then veered into a ditch on the right side of the road. The air bags failed to deploy. There was no warning light illuminated. The contact and her aunt exited the vehicle through the rear doors because the front doors were blocked by the bushes. The contact sustained pain in the right knee and ankle. The contact's aunt sustained pain in the right knee. The ambulance transported both passengers to the hospital, where they were informed that no other injuries were found. A police report was filed, but the contact did not have the police report information available. The vehicle was towed and totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened; however, the case was later closed. The failure mileage was approximately 85,000.
Mfg Campaign: 11627337
Recall Date: Nov 25, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The clutch failed and the clutch and I believe the clutch actuator had to be replaced. It was not available for inspection upon request. My safety and the risk of others were compromised by the constant jerking and sputtering, of the gears that took place during vehicle operation. My acceleration was laggy and at some points nearly unresponsive. The vehicle was inspected by service technicians. A warning light saying: Warning please check Hybrid Driving System, Do not drive vehicle was illuminated. Mid to late October 2023
Corrective Action:
The clutch failed and the clutch and I believe the clutch actuator had to be replaced. It was not available for inspection upon request. My safety and the risk of others were compromised by the constant jerking and sputtering, of the gears that took place during vehicle operation. My acceleration was laggy and at some points nearly unresponsive. The vehicle was inspected by service technicians. A warning light saying: Warning please check Hybrid Driving System, Do not drive vehicle was illuminated. Mid to late October 2023
Additional Notes:
The clutch failed and the clutch and I believe the clutch actuator had to be replaced. It was not available for inspection upon request. My safety and the risk of others were compromised by the constant jerking and sputtering, of the gears that took place during vehicle operation. My acceleration was laggy and at some points nearly unresponsive. The vehicle was inspected by service technicians. A warning light saying: Warning please check Hybrid Driving System, Do not drive vehicle was illuminated. Mid to late October 2023
Mfg Campaign: 11619309
Recall Date: Oct 11, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car engine started to stall, the engine light came on and advised me to shut off engine then I pulled over and smoke immidiatley filled the cabin and outside the hood. My engine could have blown up. Had I not pulled over so quickly my car would have caught fire and I would have died. Yes the Hyundai Folsom inspected the car and listed issue was a hole in the engine block. They stated it was caused by premature wearing of the rod bearings and refused to repair. The ONLY warning happened within seconds of the car stalling and failing to accelerate before I pulled over. The first symptoms was a noise I couldne place 5 days prior. It was a mild knocking sound that was subtle.
Corrective Action:
The car engine started to stall, the engine light came on and advised me to shut off engine then I pulled over and smoke immidiatley filled the cabin and outside the hood. My engine could have blown up. Had I not pulled over so quickly my car would have caught fire and I would have died. Yes the Hyundai Folsom inspected the car and listed issue was a hole in the engine block. They stated it was caused by premature wearing of the rod bearings and refused to repair. The ONLY warning happened within seconds of the car stalling and failing to accelerate before I pulled over. The first symptoms was a noise I couldne place 5 days prior. It was a mild knocking sound that was subtle.
Additional Notes:
The car engine started to stall, the engine light came on and advised me to shut off engine then I pulled over and smoke immidiatley filled the cabin and outside the hood. My engine could have blown up. Had I not pulled over so quickly my car would have caught fire and I would have died. Yes the Hyundai Folsom inspected the car and listed issue was a hole in the engine block. They stated it was caused by premature wearing of the rod bearings and refused to repair. The ONLY warning happened within seconds of the car stalling and failing to accelerate before I pulled over. The first symptoms was a noise I couldne place 5 days prior. It was a mild knocking sound that was subtle.
Mfg Campaign: 11581760
Recall Date: Apr 8, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My lcd screen constantly goes black. A couple times the steering wheel locked the wipers and washer fluid went off at the same time. I had to hit the brakes and power the car on and off to reset it while making a turn. When having my window motor replaced for the SECOND time my dash where the speed is at all when black while driving on the freeway. I had to pull over and restart the car. My paint and my clear coat is separating on my trunk. It looks white not oxidation just separating and white. My driver side door button to lock the car kept getting stuck and was locking and unlocking. this left the possibilities of my car getting stolen from the door lock and the window motor leaving my window half down. My safety and the safety of others is obviously at risk with the electrical malfunctions. My local dealership left my issue’s unresolved for currently FIVE months with little to no compensation. I guess the life of my family and everyone else on the road is only $420.
Corrective Action:
My lcd screen constantly goes black. A couple times the steering wheel locked the wipers and washer fluid went off at the same time. I had to hit the brakes and power the car on and off to reset it while making a turn. When having my window motor replaced for the SECOND time my dash where the speed is at all when black while driving on the freeway. I had to pull over and restart the car. My paint and my clear coat is separating on my trunk. It looks white not oxidation just separating and white. My driver side door button to lock the car kept getting stuck and was locking and unlocking. this left the possibilities of my car getting stolen from the door lock and the window motor leaving my window half down. My safety and the safety of others is obviously at risk with the electrical malfunctions. My local dealership left my issue’s unresolved for currently FIVE months with little to no compensation. I guess the life of my family and everyone else on the road is only $420.
Additional Notes:
My lcd screen constantly goes black. A couple times the steering wheel locked the wipers and washer fluid went off at the same time. I had to hit the brakes and power the car on and off to reset it while making a turn. When having my window motor replaced for the SECOND time my dash where the speed is at all when black while driving on the freeway. I had to pull over and restart the car. My paint and my clear coat is separating on my trunk. It looks white not oxidation just separating and white. My driver side door button to lock the car kept getting stuck and was locking and unlocking. this left the possibilities of my car getting stolen from the door lock and the window motor leaving my window half down. My safety and the safety of others is obviously at risk with the electrical malfunctions. My local dealership left my issue’s unresolved for currently FIVE months with little to no compensation. I guess the life of my family and everyone else on the road is only $420.
Mfg Campaign: 11541573
Recall Date: Aug 30, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
My lcd screen constantly goes black. A couple times the steering wheel locked the wipers and washer fluid went off at the same time. I had to hit the brakes and power the car on and off to reset it while making a turn. When having my window motor replaced for the SECOND time my dash where the speed is at all when black while driving on the freeway. I had to pull over and restart the car. My paint and my clear coat is separating on my trunk. It looks white not oxidation just separating and white. My driver side door button to lock the car kept getting stuck and was locking and unlocking. this left the possibilities of my car getting stolen from the door lock and the window motor leaving my window half down. My safety and the safety of others is obviously at risk with the electrical malfunctions. My local dealership left my issue’s unresolved for currently FIVE months with little to no compensation. I guess the life of my family and everyone else on the road is only $420.
Corrective Action:
My lcd screen constantly goes black. A couple times the steering wheel locked the wipers and washer fluid went off at the same time. I had to hit the brakes and power the car on and off to reset it while making a turn. When having my window motor replaced for the SECOND time my dash where the speed is at all when black while driving on the freeway. I had to pull over and restart the car. My paint and my clear coat is separating on my trunk. It looks white not oxidation just separating and white. My driver side door button to lock the car kept getting stuck and was locking and unlocking. this left the possibilities of my car getting stolen from the door lock and the window motor leaving my window half down. My safety and the safety of others is obviously at risk with the electrical malfunctions. My local dealership left my issue’s unresolved for currently FIVE months with little to no compensation. I guess the life of my family and everyone else on the road is only $420.
Additional Notes:
My lcd screen constantly goes black. A couple times the steering wheel locked the wipers and washer fluid went off at the same time. I had to hit the brakes and power the car on and off to reset it while making a turn. When having my window motor replaced for the SECOND time my dash where the speed is at all when black while driving on the freeway. I had to pull over and restart the car. My paint and my clear coat is separating on my trunk. It looks white not oxidation just separating and white. My driver side door button to lock the car kept getting stuck and was locking and unlocking. this left the possibilities of my car getting stolen from the door lock and the window motor leaving my window half down. My safety and the safety of others is obviously at risk with the electrical malfunctions. My local dealership left my issue’s unresolved for currently FIVE months with little to no compensation. I guess the life of my family and everyone else on the road is only $420.
Mfg Campaign: 11541573
Recall Date: Aug 30, 2023
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My lcd screen constantly goes black. A couple times the steering wheel locked the wipers and washer fluid went off at the same time. I had to hit the brakes and power the car on and off to reset it while making a turn. When having my window motor replaced for the SECOND time my dash where the speed is at all when black while driving on the freeway. I had to pull over and restart the car. My paint and my clear coat is separating on my trunk. It looks white not oxidation just separating and white. My driver side door button to lock the car kept getting stuck and was locking and unlocking. this left the possibilities of my car getting stolen from the door lock and the window motor leaving my window half down. My safety and the safety of others is obviously at risk with the electrical malfunctions. My local dealership left my issue’s unresolved for currently FIVE months with little to no compensation. I guess the life of my family and everyone else on the road is only $420.
Corrective Action:
My lcd screen constantly goes black. A couple times the steering wheel locked the wipers and washer fluid went off at the same time. I had to hit the brakes and power the car on and off to reset it while making a turn. When having my window motor replaced for the SECOND time my dash where the speed is at all when black while driving on the freeway. I had to pull over and restart the car. My paint and my clear coat is separating on my trunk. It looks white not oxidation just separating and white. My driver side door button to lock the car kept getting stuck and was locking and unlocking. this left the possibilities of my car getting stolen from the door lock and the window motor leaving my window half down. My safety and the safety of others is obviously at risk with the electrical malfunctions. My local dealership left my issue’s unresolved for currently FIVE months with little to no compensation. I guess the life of my family and everyone else on the road is only $420.
Additional Notes:
My lcd screen constantly goes black. A couple times the steering wheel locked the wipers and washer fluid went off at the same time. I had to hit the brakes and power the car on and off to reset it while making a turn. When having my window motor replaced for the SECOND time my dash where the speed is at all when black while driving on the freeway. I had to pull over and restart the car. My paint and my clear coat is separating on my trunk. It looks white not oxidation just separating and white. My driver side door button to lock the car kept getting stuck and was locking and unlocking. this left the possibilities of my car getting stolen from the door lock and the window motor leaving my window half down. My safety and the safety of others is obviously at risk with the electrical malfunctions. My local dealership left my issue’s unresolved for currently FIVE months with little to no compensation. I guess the life of my family and everyone else on the road is only $420.
Mfg Campaign: 11541573
Recall Date: Aug 30, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
There is a defect with the transmission control module (TCM) and dual-clutch transmission (DCT). This defect prevents the car from properly accelerating from a stop. The defect manifests in the following ways when pressing the accelerator: unresponsive or sluggish acceleration, jerking, shuddering, failure to shift, stalling and complete loss of power. Typically, the TCM defect manifests in two ways: shuddering/delayed brake release, which has happened over 20 times and loss of power/engine revving out of gear which has occured three times. These issues are unpredictable, unrepeatable and dangerous. I usually experience them while waiting at stop lights in busy intersections. Delayed and unpredictable acceleration and shifting could cause a traffic accident. I've notified the dealership three times and had it serviced once by licensed Hyundai technicians at the same dealership. They couldn't replicate the issue and claimed they had never heard of the problem. There are no warning lights when this issue occurs and the dealship said there were no diagnostic codes indicating the problem. Defective TCM & DCT software is a known issue that resulted in a recall campaign for the 2016 Hyundai Tucson. This issue has been documented in the following vehicles: 2017 Hyundai Elantra Eco, 2017 Hyundai Sonata Eco, 2016 – 2017 Hyundai Tucson, 2016 Hyunda Veloster Turbo. Hyundai issued the following service bulletins informing dealerships about the TCU software issue specific to the Tucson: #5NP-X7J3D-10, TSB# 16-01-035, #5NP- S9D9P-10
Corrective Action:
There is a defect with the transmission control module (TCM) and dual-clutch transmission (DCT). This defect prevents the car from properly accelerating from a stop. The defect manifests in the following ways when pressing the accelerator: unresponsive or sluggish acceleration, jerking, shuddering, failure to shift, stalling and complete loss of power. Typically, the TCM defect manifests in two ways: shuddering/delayed brake release, which has happened over 20 times and loss of power/engine revving out of gear which has occured three times. These issues are unpredictable, unrepeatable and dangerous. I usually experience them while waiting at stop lights in busy intersections. Delayed and unpredictable acceleration and shifting could cause a traffic accident. I've notified the dealership three times and had it serviced once by licensed Hyundai technicians at the same dealership. They couldn't replicate the issue and claimed they had never heard of the problem. There are no warning lights when this issue occurs and the dealship said there were no diagnostic codes indicating the problem. Defective TCM & DCT software is a known issue that resulted in a recall campaign for the 2016 Hyundai Tucson. This issue has been documented in the following vehicles: 2017 Hyundai Elantra Eco, 2017 Hyundai Sonata Eco, 2016 – 2017 Hyundai Tucson, 2016 Hyunda Veloster Turbo. Hyundai issued the following service bulletins informing dealerships about the TCU software issue specific to the Tucson: #5NP-X7J3D-10, TSB# 16-01-035, #5NP- S9D9P-10
Additional Notes:
There is a defect with the transmission control module (TCM) and dual-clutch transmission (DCT). This defect prevents the car from properly accelerating from a stop. The defect manifests in the following ways when pressing the accelerator: unresponsive or sluggish acceleration, jerking, shuddering, failure to shift, stalling and complete loss of power. Typically, the TCM defect manifests in two ways: shuddering/delayed brake release, which has happened over 20 times and loss of power/engine revving out of gear which has occured three times. These issues are unpredictable, unrepeatable and dangerous. I usually experience them while waiting at stop lights in busy intersections. Delayed and unpredictable acceleration and shifting could cause a traffic accident. I've notified the dealership three times and had it serviced once by licensed Hyundai technicians at the same dealership. They couldn't replicate the issue and claimed they had never heard of the problem. There are no warning lights when this issue occurs and the dealship said there were no diagnostic codes indicating the problem. Defective TCM & DCT software is a known issue that resulted in a recall campaign for the 2016 Hyundai Tucson. This issue has been documented in the following vehicles: 2017 Hyundai Elantra Eco, 2017 Hyundai Sonata Eco, 2016 – 2017 Hyundai Tucson, 2016 Hyunda Veloster Turbo. Hyundai issued the following service bulletins informing dealerships about the TCU software issue specific to the Tucson: #5NP-X7J3D-10, TSB# 16-01-035, #5NP- S9D9P-10
Mfg Campaign: 11449635
Recall Date: Jan 31, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE BATTERY IS DEPLETED AND NEEDS SERVICING OR REPLACEMENT.
Corrective Action:
VEHICLE BATTERY IS DEPLETED AND NEEDS SERVICING OR REPLACEMENT.
Additional Notes:
VEHICLE BATTERY IS DEPLETED AND NEEDS SERVICING OR REPLACEMENT.
Mfg Campaign: 11385093
Recall Date: Dec 27, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR SHIFTS FROM DRIVE MODE INTO SPORT MODE BY ITSELF WITHOUT THE DRIVER MANUALLY MOVING THE GEAR SHIFT FROM DRIVE TO SPORT. THIS HAPPENS RANDOMLY, BUT ALWAYS WHEN THE CAR IS IN MOTION AND ALWAYS IN A LOW GEAR( USUALLY FIRST GEAR ). IT HAS HAPPENED BOTH WHEN MAKING A TURN AND GOING STRAIGHT AHEAD , USUALLY WHEN THE CAR STARTS TO MOVE AFTER BEING STOPPED LIKE AT A TRAFFIC LIGHT. I CAN GET THE CAR TO GO BACK INTO DRIVE MODE BY PHYSICALLY MOVING THE GEARSHIFT INTO SPORT MODE AND THEN BACK INTO DRIVE MODE AGAIN. UNFORTUNATELY, THE MOST RECENT EPISODE OF THIS HAPPENED WHEN I WAS PULLING INTO MY GARAGE. I WAS HALFWAY INTO THE GARAGE WHEN THE CAR SWITCHED TO SPORT MODE BY ITSELF. THE CAR WAS STILL IN MOTION INSTANTLY STARTED MOVING FASTER AND IN SECONDS IT HIT THE BACK WALL OF THE GARAGE.
Corrective Action:
THE CAR SHIFTS FROM DRIVE MODE INTO SPORT MODE BY ITSELF WITHOUT THE DRIVER MANUALLY MOVING THE GEAR SHIFT FROM DRIVE TO SPORT. THIS HAPPENS RANDOMLY, BUT ALWAYS WHEN THE CAR IS IN MOTION AND ALWAYS IN A LOW GEAR( USUALLY FIRST GEAR ). IT HAS HAPPENED BOTH WHEN MAKING A TURN AND GOING STRAIGHT AHEAD , USUALLY WHEN THE CAR STARTS TO MOVE AFTER BEING STOPPED LIKE AT A TRAFFIC LIGHT. I CAN GET THE CAR TO GO BACK INTO DRIVE MODE BY PHYSICALLY MOVING THE GEARSHIFT INTO SPORT MODE AND THEN BACK INTO DRIVE MODE AGAIN. UNFORTUNATELY, THE MOST RECENT EPISODE OF THIS HAPPENED WHEN I WAS PULLING INTO MY GARAGE. I WAS HALFWAY INTO THE GARAGE WHEN THE CAR SWITCHED TO SPORT MODE BY ITSELF. THE CAR WAS STILL IN MOTION INSTANTLY STARTED MOVING FASTER AND IN SECONDS IT HIT THE BACK WALL OF THE GARAGE.
Additional Notes:
THE CAR SHIFTS FROM DRIVE MODE INTO SPORT MODE BY ITSELF WITHOUT THE DRIVER MANUALLY MOVING THE GEAR SHIFT FROM DRIVE TO SPORT. THIS HAPPENS RANDOMLY, BUT ALWAYS WHEN THE CAR IS IN MOTION AND ALWAYS IN A LOW GEAR( USUALLY FIRST GEAR ). IT HAS HAPPENED BOTH WHEN MAKING A TURN AND GOING STRAIGHT AHEAD , USUALLY WHEN THE CAR STARTS TO MOVE AFTER BEING STOPPED LIKE AT A TRAFFIC LIGHT. I CAN GET THE CAR TO GO BACK INTO DRIVE MODE BY PHYSICALLY MOVING THE GEARSHIFT INTO SPORT MODE AND THEN BACK INTO DRIVE MODE AGAIN. UNFORTUNATELY, THE MOST RECENT EPISODE OF THIS HAPPENED WHEN I WAS PULLING INTO MY GARAGE. I WAS HALFWAY INTO THE GARAGE WHEN THE CAR SWITCHED TO SPORT MODE BY ITSELF. THE CAR WAS STILL IN MOTION INSTANTLY STARTED MOVING FASTER AND IN SECONDS IT HIT THE BACK WALL OF THE GARAGE.
Mfg Campaign: 11208212
Recall Date: May 17, 2019
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IT BEGAN SHORTLY AFTER I PURCHASED THE CAR IN FEB 2018 WITH THE A/C WORKING ONLY INTERMITTENTLY AND THE SETTINGS ON THE CLUSTER HAVING THE SAME PROBLEM, AND THIS ELECTRICAL PROBLEM ESCALATED INTO A SAFETY ISSUE WHEN ON DEC 6 THE RKE FAILED (BATTERY ON FOB STRONG) AND A RE-START ON CAR DID NOT WORK, UNTIL THE SPARE KEY WAS TRIED. SINCE DEALER FOUND NO PROBLEM WITH EITHER KEY, THE SAFETY ISSUE REMAINS A MAJOR CONCERN FOR THE SENIOR CITIZEN OWNER WHO MIGHT GET CAUGHT AGAIN WITHOUT ACCESS TO THE CAR AND WITH A NON-FUNCTIONING ENGINE. THE ELECTRICAL PROBLEM SHOWS ITSELF INTERMITTENTLY IN UNPROVOKED BEEPS OF THE PASSENGER DOOR, AS WELL AS IN THE CLUSTER SETTINGS. *JS
Corrective Action:
IT BEGAN SHORTLY AFTER I PURCHASED THE CAR IN FEB 2018 WITH THE A/C WORKING ONLY INTERMITTENTLY AND THE SETTINGS ON THE CLUSTER HAVING THE SAME PROBLEM, AND THIS ELECTRICAL PROBLEM ESCALATED INTO A SAFETY ISSUE WHEN ON DEC 6 THE RKE FAILED (BATTERY ON FOB STRONG) AND A RE-START ON CAR DID NOT WORK, UNTIL THE SPARE KEY WAS TRIED. SINCE DEALER FOUND NO PROBLEM WITH EITHER KEY, THE SAFETY ISSUE REMAINS A MAJOR CONCERN FOR THE SENIOR CITIZEN OWNER WHO MIGHT GET CAUGHT AGAIN WITHOUT ACCESS TO THE CAR AND WITH A NON-FUNCTIONING ENGINE. THE ELECTRICAL PROBLEM SHOWS ITSELF INTERMITTENTLY IN UNPROVOKED BEEPS OF THE PASSENGER DOOR, AS WELL AS IN THE CLUSTER SETTINGS. *JS
Additional Notes:
IT BEGAN SHORTLY AFTER I PURCHASED THE CAR IN FEB 2018 WITH THE A/C WORKING ONLY INTERMITTENTLY AND THE SETTINGS ON THE CLUSTER HAVING THE SAME PROBLEM, AND THIS ELECTRICAL PROBLEM ESCALATED INTO A SAFETY ISSUE WHEN ON DEC 6 THE RKE FAILED (BATTERY ON FOB STRONG) AND A RE-START ON CAR DID NOT WORK, UNTIL THE SPARE KEY WAS TRIED. SINCE DEALER FOUND NO PROBLEM WITH EITHER KEY, THE SAFETY ISSUE REMAINS A MAJOR CONCERN FOR THE SENIOR CITIZEN OWNER WHO MIGHT GET CAUGHT AGAIN WITHOUT ACCESS TO THE CAR AND WITH A NON-FUNCTIONING ENGINE. THE ELECTRICAL PROBLEM SHOWS ITSELF INTERMITTENTLY IN UNPROVOKED BEEPS OF THE PASSENGER DOOR, AS WELL AS IN THE CLUSTER SETTINGS. *JS
Mfg Campaign: 11166040
Recall Date: Jan 9, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
IT BEGAN SHORTLY AFTER I PURCHASED THE CAR IN FEB 2018 WITH THE A/C WORKING ONLY INTERMITTENTLY AND THE SETTINGS ON THE CLUSTER HAVING THE SAME PROBLEM, AND THIS ELECTRICAL PROBLEM ESCALATED INTO A SAFETY ISSUE WHEN ON DEC 6 THE RKE FAILED (BATTERY ON FOB STRONG) AND A RE-START ON CAR DID NOT WORK, UNTIL THE SPARE KEY WAS TRIED. SINCE DEALER FOUND NO PROBLEM WITH EITHER KEY, THE SAFETY ISSUE REMAINS A MAJOR CONCERN FOR THE SENIOR CITIZEN OWNER WHO MIGHT GET CAUGHT AGAIN WITHOUT ACCESS TO THE CAR AND WITH A NON-FUNCTIONING ENGINE. THE ELECTRICAL PROBLEM SHOWS ITSELF INTERMITTENTLY IN UNPROVOKED BEEPS OF THE PASSENGER DOOR, AS WELL AS IN THE CLUSTER SETTINGS. *JS
Corrective Action:
IT BEGAN SHORTLY AFTER I PURCHASED THE CAR IN FEB 2018 WITH THE A/C WORKING ONLY INTERMITTENTLY AND THE SETTINGS ON THE CLUSTER HAVING THE SAME PROBLEM, AND THIS ELECTRICAL PROBLEM ESCALATED INTO A SAFETY ISSUE WHEN ON DEC 6 THE RKE FAILED (BATTERY ON FOB STRONG) AND A RE-START ON CAR DID NOT WORK, UNTIL THE SPARE KEY WAS TRIED. SINCE DEALER FOUND NO PROBLEM WITH EITHER KEY, THE SAFETY ISSUE REMAINS A MAJOR CONCERN FOR THE SENIOR CITIZEN OWNER WHO MIGHT GET CAUGHT AGAIN WITHOUT ACCESS TO THE CAR AND WITH A NON-FUNCTIONING ENGINE. THE ELECTRICAL PROBLEM SHOWS ITSELF INTERMITTENTLY IN UNPROVOKED BEEPS OF THE PASSENGER DOOR, AS WELL AS IN THE CLUSTER SETTINGS. *JS
Additional Notes:
IT BEGAN SHORTLY AFTER I PURCHASED THE CAR IN FEB 2018 WITH THE A/C WORKING ONLY INTERMITTENTLY AND THE SETTINGS ON THE CLUSTER HAVING THE SAME PROBLEM, AND THIS ELECTRICAL PROBLEM ESCALATED INTO A SAFETY ISSUE WHEN ON DEC 6 THE RKE FAILED (BATTERY ON FOB STRONG) AND A RE-START ON CAR DID NOT WORK, UNTIL THE SPARE KEY WAS TRIED. SINCE DEALER FOUND NO PROBLEM WITH EITHER KEY, THE SAFETY ISSUE REMAINS A MAJOR CONCERN FOR THE SENIOR CITIZEN OWNER WHO MIGHT GET CAUGHT AGAIN WITHOUT ACCESS TO THE CAR AND WITH A NON-FUNCTIONING ENGINE. THE ELECTRICAL PROBLEM SHOWS ITSELF INTERMITTENTLY IN UNPROVOKED BEEPS OF THE PASSENGER DOOR, AS WELL AS IN THE CLUSTER SETTINGS. *JS
Mfg Campaign: 11166040
Recall Date: Jan 9, 2019
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MANY ISSUES: 1. GETS STUCK IN PARK. 2. BACK UP CAMERA FUZZY EVEN AFTER CLEANED. 3. APPLE CAR PLAY DROPS OUT. AND OR SWITCHES FROM TO CURRENT PHONE CALL. 4. TIRE PRESSURE SYSTEM IS MESSED UP. THE TIRES SYSTEM DOESN'T TELL YOU WHEN THE TIRES ARE BELOW 30LBS. THESE ARE JUST A FEW ISSUES.
Corrective Action:
MANY ISSUES: 1. GETS STUCK IN PARK. 2. BACK UP CAMERA FUZZY EVEN AFTER CLEANED. 3. APPLE CAR PLAY DROPS OUT. AND OR SWITCHES FROM TO CURRENT PHONE CALL. 4. TIRE PRESSURE SYSTEM IS MESSED UP. THE TIRES SYSTEM DOESN'T TELL YOU WHEN THE TIRES ARE BELOW 30LBS. THESE ARE JUST A FEW ISSUES.
Additional Notes:
MANY ISSUES: 1. GETS STUCK IN PARK. 2. BACK UP CAMERA FUZZY EVEN AFTER CLEANED. 3. APPLE CAR PLAY DROPS OUT. AND OR SWITCHES FROM TO CURRENT PHONE CALL. 4. TIRE PRESSURE SYSTEM IS MESSED UP. THE TIRES SYSTEM DOESN'T TELL YOU WHEN THE TIRES ARE BELOW 30LBS. THESE ARE JUST A FEW ISSUES.
Mfg Campaign: 11153450
Recall Date: Nov 24, 2018
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MANY ISSUES: 1. GETS STUCK IN PARK. 2. BACK UP CAMERA FUZZY EVEN AFTER CLEANED. 3. APPLE CAR PLAY DROPS OUT. AND OR SWITCHES FROM TO CURRENT PHONE CALL. 4. TIRE PRESSURE SYSTEM IS MESSED UP. THE TIRES SYSTEM DOESN'T TELL YOU WHEN THE TIRES ARE BELOW 30LBS. THESE ARE JUST A FEW ISSUES.
Corrective Action:
MANY ISSUES: 1. GETS STUCK IN PARK. 2. BACK UP CAMERA FUZZY EVEN AFTER CLEANED. 3. APPLE CAR PLAY DROPS OUT. AND OR SWITCHES FROM TO CURRENT PHONE CALL. 4. TIRE PRESSURE SYSTEM IS MESSED UP. THE TIRES SYSTEM DOESN'T TELL YOU WHEN THE TIRES ARE BELOW 30LBS. THESE ARE JUST A FEW ISSUES.
Additional Notes:
MANY ISSUES: 1. GETS STUCK IN PARK. 2. BACK UP CAMERA FUZZY EVEN AFTER CLEANED. 3. APPLE CAR PLAY DROPS OUT. AND OR SWITCHES FROM TO CURRENT PHONE CALL. 4. TIRE PRESSURE SYSTEM IS MESSED UP. THE TIRES SYSTEM DOESN'T TELL YOU WHEN THE TIRES ARE BELOW 30LBS. THESE ARE JUST A FEW ISSUES.
Mfg Campaign: 11153450
Recall Date: Nov 24, 2018
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
CLICKING NOISE COMING FROM THE BOTTOM OF THE ENGINE EVERY TIME THE BRAKE PEDAL IS DEPRESSED. SOMETIMES THE CLICKING NOISE WILL CONTINUE AFTER THE CAR HAS BEEN PARKED AND LOCKED. THE FIRST TIME THE CLICKING STARTED, I PARKED MY CAR AND A WARNING "CHECK BRAKE SYSTEM" APPEARED BRIEFLY IN MY DASHBOARD DISPLAY BUT THE CLICKING PERSISTED. THE PEDAL FELT SLUGGISH WITH NOT MUCH RESISTANCE.
Corrective Action:
CLICKING NOISE COMING FROM THE BOTTOM OF THE ENGINE EVERY TIME THE BRAKE PEDAL IS DEPRESSED. SOMETIMES THE CLICKING NOISE WILL CONTINUE AFTER THE CAR HAS BEEN PARKED AND LOCKED. THE FIRST TIME THE CLICKING STARTED, I PARKED MY CAR AND A WARNING "CHECK BRAKE SYSTEM" APPEARED BRIEFLY IN MY DASHBOARD DISPLAY BUT THE CLICKING PERSISTED. THE PEDAL FELT SLUGGISH WITH NOT MUCH RESISTANCE.
Additional Notes:
CLICKING NOISE COMING FROM THE BOTTOM OF THE ENGINE EVERY TIME THE BRAKE PEDAL IS DEPRESSED. SOMETIMES THE CLICKING NOISE WILL CONTINUE AFTER THE CAR HAS BEEN PARKED AND LOCKED. THE FIRST TIME THE CLICKING STARTED, I PARKED MY CAR AND A WARNING "CHECK BRAKE SYSTEM" APPEARED BRIEFLY IN MY DASHBOARD DISPLAY BUT THE CLICKING PERSISTED. THE PEDAL FELT SLUGGISH WITH NOT MUCH RESISTANCE.
Mfg Campaign: 11141250
Recall Date: Oct 18, 2018
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CLICKING NOISE COMING FROM THE BOTTOM OF THE ENGINE EVERY TIME THE BRAKE PEDAL IS DEPRESSED. SOMETIMES THE CLICKING NOISE WILL CONTINUE AFTER THE CAR HAS BEEN PARKED AND LOCKED. THE FIRST TIME THE CLICKING STARTED, I PARKED MY CAR AND A WARNING "CHECK BRAKE SYSTEM" APPEARED BRIEFLY IN MY DASHBOARD DISPLAY BUT THE CLICKING PERSISTED. THE PEDAL FELT SLUGGISH WITH NOT MUCH RESISTANCE.
Corrective Action:
CLICKING NOISE COMING FROM THE BOTTOM OF THE ENGINE EVERY TIME THE BRAKE PEDAL IS DEPRESSED. SOMETIMES THE CLICKING NOISE WILL CONTINUE AFTER THE CAR HAS BEEN PARKED AND LOCKED. THE FIRST TIME THE CLICKING STARTED, I PARKED MY CAR AND A WARNING "CHECK BRAKE SYSTEM" APPEARED BRIEFLY IN MY DASHBOARD DISPLAY BUT THE CLICKING PERSISTED. THE PEDAL FELT SLUGGISH WITH NOT MUCH RESISTANCE.
Additional Notes:
CLICKING NOISE COMING FROM THE BOTTOM OF THE ENGINE EVERY TIME THE BRAKE PEDAL IS DEPRESSED. SOMETIMES THE CLICKING NOISE WILL CONTINUE AFTER THE CAR HAS BEEN PARKED AND LOCKED. THE FIRST TIME THE CLICKING STARTED, I PARKED MY CAR AND A WARNING "CHECK BRAKE SYSTEM" APPEARED BRIEFLY IN MY DASHBOARD DISPLAY BUT THE CLICKING PERSISTED. THE PEDAL FELT SLUGGISH WITH NOT MUCH RESISTANCE.
Mfg Campaign: 11141250
Recall Date: Oct 18, 2018
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING THIS MORNING (SMART CRUISE CONTROL DISABLED BY THE WEATHER), I SET THE CRUISE CONTROL AND EVERYTHING WAS WORKING OK. I CANCELLED DUE TO TRAFFIC AND REENGAGED WITHOUT ISSUE. WHEN I REQUESTED ADDITIONAL SPEED WITH THE INCREASE CONTROL, THE CAR ACCELERATED AND CONTINUED TO ACCELERATE AND DID NOT STOP ACCELERATING UNTIL I HIT THE BRAKES AND CANCELLED THE CRUISE CONTROL. THIS IS VERY UNSAFE. I EXPECT THIS FIXED AND WILL CONTACT THE NHTSA AND ALSO FILE A COMPLAINT WITH THEM. THIS IS DANGEROUS AND IT IS ONLY DUE TO MY ABILITY TO QUICKLY REACT DID I AVERT AN ACCIDENT IN SNOWY CONDITIONS! ***** I AM CHECKING THE NO CRASH BUTTON ONLY BECAUSE MY QUICK ACTION AND RESPONSE AVERTED AN ACCIDENT, BUT THIS IS VERY DANGEROUS! *****
Corrective Action:
WHILE DRIVING THIS MORNING (SMART CRUISE CONTROL DISABLED BY THE WEATHER), I SET THE CRUISE CONTROL AND EVERYTHING WAS WORKING OK. I CANCELLED DUE TO TRAFFIC AND REENGAGED WITHOUT ISSUE. WHEN I REQUESTED ADDITIONAL SPEED WITH THE INCREASE CONTROL, THE CAR ACCELERATED AND CONTINUED TO ACCELERATE AND DID NOT STOP ACCELERATING UNTIL I HIT THE BRAKES AND CANCELLED THE CRUISE CONTROL. THIS IS VERY UNSAFE. I EXPECT THIS FIXED AND WILL CONTACT THE NHTSA AND ALSO FILE A COMPLAINT WITH THEM. THIS IS DANGEROUS AND IT IS ONLY DUE TO MY ABILITY TO QUICKLY REACT DID I AVERT AN ACCIDENT IN SNOWY CONDITIONS! ***** I AM CHECKING THE NO CRASH BUTTON ONLY BECAUSE MY QUICK ACTION AND RESPONSE AVERTED AN ACCIDENT, BUT THIS IS VERY DANGEROUS! *****
Additional Notes:
WHILE DRIVING THIS MORNING (SMART CRUISE CONTROL DISABLED BY THE WEATHER), I SET THE CRUISE CONTROL AND EVERYTHING WAS WORKING OK. I CANCELLED DUE TO TRAFFIC AND REENGAGED WITHOUT ISSUE. WHEN I REQUESTED ADDITIONAL SPEED WITH THE INCREASE CONTROL, THE CAR ACCELERATED AND CONTINUED TO ACCELERATE AND DID NOT STOP ACCELERATING UNTIL I HIT THE BRAKES AND CANCELLED THE CRUISE CONTROL. THIS IS VERY UNSAFE. I EXPECT THIS FIXED AND WILL CONTACT THE NHTSA AND ALSO FILE A COMPLAINT WITH THEM. THIS IS DANGEROUS AND IT IS ONLY DUE TO MY ABILITY TO QUICKLY REACT DID I AVERT AN ACCIDENT IN SNOWY CONDITIONS! ***** I AM CHECKING THE NO CRASH BUTTON ONLY BECAUSE MY QUICK ACTION AND RESPONSE AVERTED AN ACCIDENT, BUT THIS IS VERY DANGEROUS! *****
Mfg Campaign: 11102586
Recall Date: Jun 19, 2018
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I AM VERY CONCERNED ABOUT THE CRUISE CONTROL. WHILE DRIVING THIS MORNING (SMART CRUISE CONTROL DISABLED BY THE WEATHER), I SET THE CRUISE CONTROL AND EVERYTHING WAS WORKING OK. I CANCELLED DUE TO TRAFFIC AND REENGAGED WITHOUT ISSUE. WHEN I REQUESTED ADDITIONAL SPEED WITH THE INCREASE CONTROL, THE CAR ACCELERATED AND CONTINUED TO ACCELERATE AND DID NOT STOP ACCELERATING UNTIL I HIT THE BRAKES AND CANCELLED THE CRUISE CONTROL. THIS IS VERY UNSAFE. I EXPECT THIS FIXED AND WILL CONTACT THE NHTSA AND ALSO FILE A COMPLAINT WITH THEM. THIS IS DANGEROUS AND IT IS ONLY DUE TO MY ABILITY TO QUICKLY REACT DID I AVERT AN ACCIDENT IN SNOWY CONDITIONS! -SCOTT
Corrective Action:
I AM VERY CONCERNED ABOUT THE CRUISE CONTROL. WHILE DRIVING THIS MORNING (SMART CRUISE CONTROL DISABLED BY THE WEATHER), I SET THE CRUISE CONTROL AND EVERYTHING WAS WORKING OK. I CANCELLED DUE TO TRAFFIC AND REENGAGED WITHOUT ISSUE. WHEN I REQUESTED ADDITIONAL SPEED WITH THE INCREASE CONTROL, THE CAR ACCELERATED AND CONTINUED TO ACCELERATE AND DID NOT STOP ACCELERATING UNTIL I HIT THE BRAKES AND CANCELLED THE CRUISE CONTROL. THIS IS VERY UNSAFE. I EXPECT THIS FIXED AND WILL CONTACT THE NHTSA AND ALSO FILE A COMPLAINT WITH THEM. THIS IS DANGEROUS AND IT IS ONLY DUE TO MY ABILITY TO QUICKLY REACT DID I AVERT AN ACCIDENT IN SNOWY CONDITIONS! -SCOTT
Additional Notes:
I AM VERY CONCERNED ABOUT THE CRUISE CONTROL. WHILE DRIVING THIS MORNING (SMART CRUISE CONTROL DISABLED BY THE WEATHER), I SET THE CRUISE CONTROL AND EVERYTHING WAS WORKING OK. I CANCELLED DUE TO TRAFFIC AND REENGAGED WITHOUT ISSUE. WHEN I REQUESTED ADDITIONAL SPEED WITH THE INCREASE CONTROL, THE CAR ACCELERATED AND CONTINUED TO ACCELERATE AND DID NOT STOP ACCELERATING UNTIL I HIT THE BRAKES AND CANCELLED THE CRUISE CONTROL. THIS IS VERY UNSAFE. I EXPECT THIS FIXED AND WILL CONTACT THE NHTSA AND ALSO FILE A COMPLAINT WITH THEM. THIS IS DANGEROUS AND IT IS ONLY DUE TO MY ABILITY TO QUICKLY REACT DID I AVERT AN ACCIDENT IN SNOWY CONDITIONS! -SCOTT
Mfg Campaign: 11065792
Recall Date: Jan 30, 2018
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