Complaints & Recalls
Consumer Complaints
31 ComplaintsHyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The "Auto Hold and EPB" yellow indicator light constantly turns on, which, according to the owner's manual, suggests a sensor issue. When I press Auto Hold after starting the car, the light comes on immediately. Even if I don’t press the Auto Hold button, the light still turns on. Yesterday, after driving approximately 9 miles, the light came on again and began beeping every 7 to 8 minutes while driving.
Corrective Action:
The "Auto Hold and EPB" yellow indicator light constantly turns on, which, according to the owner's manual, suggests a sensor issue. When I press Auto Hold after starting the car, the light comes on immediately. Even if I don’t press the Auto Hold button, the light still turns on. Yesterday, after driving approximately 9 miles, the light came on again and began beeping every 7 to 8 minutes while driving.
Additional Notes:
The "Auto Hold and EPB" yellow indicator light constantly turns on, which, according to the owner's manual, suggests a sensor issue. When I press Auto Hold after starting the car, the light comes on immediately. Even if I don’t press the Auto Hold button, the light still turns on. Yesterday, after driving approximately 9 miles, the light came on again and began beeping every 7 to 8 minutes while driving.
Mfg Campaign: 11649909
Recall Date: Mar 22, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The "Auto Hold and EPB" yellow indicator light constantly turns on, which, according to the owner's manual, suggests a sensor issue. When I press Auto Hold after starting the car, the light comes on immediately. Even if I don’t press the Auto Hold button, the light still turns on. Yesterday, after driving approximately 9 miles, the light came on again and began beeping every 7 to 8 minutes while driving.
Corrective Action:
The "Auto Hold and EPB" yellow indicator light constantly turns on, which, according to the owner's manual, suggests a sensor issue. When I press Auto Hold after starting the car, the light comes on immediately. Even if I don’t press the Auto Hold button, the light still turns on. Yesterday, after driving approximately 9 miles, the light came on again and began beeping every 7 to 8 minutes while driving.
Additional Notes:
The "Auto Hold and EPB" yellow indicator light constantly turns on, which, according to the owner's manual, suggests a sensor issue. When I press Auto Hold after starting the car, the light comes on immediately. Even if I don’t press the Auto Hold button, the light still turns on. Yesterday, after driving approximately 9 miles, the light came on again and began beeping every 7 to 8 minutes while driving.
Mfg Campaign: 11649909
Recall Date: Mar 22, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On December 2nd 2024, I was driving my lovely 2022 Hyundai Ioniq Hybrid to home. All of a sudden, my car started shaking and popped out the engine sign light and other lights on the dashboard. Car moved straight up to about a distance of 50 meters and stopped on the rod side. This incident happened on the residential street not on the Highway. I could have been killed if this incident had happened on the Highway. I feel I’m lucky and blessed because I’m alive today. But car is still in Hyundai car dealership under repair. Hopefully my car repair cost will get covered under manufacture warranty. Hopefully, the whole measures for the engine defects or improvements team of Hyundai Ioniq Hybrid manufacturing engineers may be taken relook or recall so that thousands if not millions of drivers driving Hyundai Ioniq Hybrid may be in safe in the near future. Thank you
Corrective Action:
On December 2nd 2024, I was driving my lovely 2022 Hyundai Ioniq Hybrid to home. All of a sudden, my car started shaking and popped out the engine sign light and other lights on the dashboard. Car moved straight up to about a distance of 50 meters and stopped on the rod side. This incident happened on the residential street not on the Highway. I could have been killed if this incident had happened on the Highway. I feel I’m lucky and blessed because I’m alive today. But car is still in Hyundai car dealership under repair. Hopefully my car repair cost will get covered under manufacture warranty. Hopefully, the whole measures for the engine defects or improvements team of Hyundai Ioniq Hybrid manufacturing engineers may be taken relook or recall so that thousands if not millions of drivers driving Hyundai Ioniq Hybrid may be in safe in the near future. Thank you
Additional Notes:
On December 2nd 2024, I was driving my lovely 2022 Hyundai Ioniq Hybrid to home. All of a sudden, my car started shaking and popped out the engine sign light and other lights on the dashboard. Car moved straight up to about a distance of 50 meters and stopped on the rod side. This incident happened on the residential street not on the Highway. I could have been killed if this incident had happened on the Highway. I feel I’m lucky and blessed because I’m alive today. But car is still in Hyundai car dealership under repair. Hopefully my car repair cost will get covered under manufacture warranty. Hopefully, the whole measures for the engine defects or improvements team of Hyundai Ioniq Hybrid manufacturing engineers may be taken relook or recall so that thousands if not millions of drivers driving Hyundai Ioniq Hybrid may be in safe in the near future. Thank you
Mfg Campaign: 11641793
Recall Date: Feb 10, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electric Parking Break and Auto Hold lights, with system disengage. History of electrical short in codes system. Falls under Hyundai technical service bulletin # 23-BR-001H. Dealer ship refuses to repair if lights are not currently on. According to bulletin must be repaired if on or in history. Same Issue as NHTSA # 11617668 and NHTSA# 11633119
Corrective Action:
Electric Parking Break and Auto Hold lights, with system disengage. History of electrical short in codes system. Falls under Hyundai technical service bulletin # 23-BR-001H. Dealer ship refuses to repair if lights are not currently on. According to bulletin must be repaired if on or in history. Same Issue as NHTSA # 11617668 and NHTSA# 11633119
Additional Notes:
Electric Parking Break and Auto Hold lights, with system disengage. History of electrical short in codes system. Falls under Hyundai technical service bulletin # 23-BR-001H. Dealer ship refuses to repair if lights are not currently on. According to bulletin must be repaired if on or in history. Same Issue as NHTSA # 11617668 and NHTSA# 11633119
Mfg Campaign: 11637638
Recall Date: Jan 22, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Electric Parking Break and Auto Hold lights, with system disengage. History of electrical short in codes system. Falls under Hyundai technical service bulletin # 23-BR-001H. Dealer ship refuses to repair if lights are not currently on. According to bulletin must be repaired if on or in history. Same Issue as NHTSA # 11617668 and NHTSA# 11633119
Corrective Action:
Electric Parking Break and Auto Hold lights, with system disengage. History of electrical short in codes system. Falls under Hyundai technical service bulletin # 23-BR-001H. Dealer ship refuses to repair if lights are not currently on. According to bulletin must be repaired if on or in history. Same Issue as NHTSA # 11617668 and NHTSA# 11633119
Additional Notes:
Electric Parking Break and Auto Hold lights, with system disengage. History of electrical short in codes system. Falls under Hyundai technical service bulletin # 23-BR-001H. Dealer ship refuses to repair if lights are not currently on. According to bulletin must be repaired if on or in history. Same Issue as NHTSA # 11617668 and NHTSA# 11633119
Mfg Campaign: 11637638
Recall Date: Jan 22, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
EPB and auto hold lights come on intermittently with no user input or obvious reason. This does not occur every time that the vehicle is driven and does not have an obvious cause nor pattern. When issue appears, it may sometimes but not always be resolved by parking, then restarting the vehicle. After the issue begins, there is an audible beep and an alert/warning flashes for less than a second within the instrument cluster. The audible beep and screen flashing occurs rapidly and repeatedly after appearing. This appears to be the same issue as NHTSA ID 11617668 Per my own research, other owners of this vehicle have had the same issue, as noted in this forum thread: [XXX] Additionally, the solution according to other owners of this vehicle is listed in Hyundai's TSB 23-BR-001H (listed in NHTSA ID 10235346 from April 7 2023 as MC-10235346-0001), which is listed at [XXX] . This TSB's document does include the 2022 Hyundai Ioniq Hybrid, though the NHTSA listing erroneously lists only the 2019-2021 models as being affected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
EPB and auto hold lights come on intermittently with no user input or obvious reason. This does not occur every time that the vehicle is driven and does not have an obvious cause nor pattern. When issue appears, it may sometimes but not always be resolved by parking, then restarting the vehicle. After the issue begins, there is an audible beep and an alert/warning flashes for less than a second within the instrument cluster. The audible beep and screen flashing occurs rapidly and repeatedly after appearing. This appears to be the same issue as NHTSA ID 11617668 Per my own research, other owners of this vehicle have had the same issue, as noted in this forum thread: [XXX] Additionally, the solution according to other owners of this vehicle is listed in Hyundai's TSB 23-BR-001H (listed in NHTSA ID 10235346 from April 7 2023 as MC-10235346-0001), which is listed at [XXX] . This TSB's document does include the 2022 Hyundai Ioniq Hybrid, though the NHTSA listing erroneously lists only the 2019-2021 models as being affected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
EPB and auto hold lights come on intermittently with no user input or obvious reason. This does not occur every time that the vehicle is driven and does not have an obvious cause nor pattern. When issue appears, it may sometimes but not always be resolved by parking, then restarting the vehicle. After the issue begins, there is an audible beep and an alert/warning flashes for less than a second within the instrument cluster. The audible beep and screen flashing occurs rapidly and repeatedly after appearing. This appears to be the same issue as NHTSA ID 11617668 Per my own research, other owners of this vehicle have had the same issue, as noted in this forum thread: [XXX] Additionally, the solution according to other owners of this vehicle is listed in Hyundai's TSB 23-BR-001H (listed in NHTSA ID 10235346 from April 7 2023 as MC-10235346-0001), which is listed at [XXX] . This TSB's document does include the 2022 Hyundai Ioniq Hybrid, though the NHTSA listing erroneously lists only the 2019-2021 models as being affected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11633119
Recall Date: Dec 30, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
EPB and auto hold lights come on intermittantly/randomly.
Corrective Action:
EPB and auto hold lights come on intermittantly/randomly.
Additional Notes:
EPB and auto hold lights come on intermittantly/randomly.
Mfg Campaign: 11617668
Recall Date: Oct 2, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EPB and auto hold lights come on intermittantly/randomly.
Corrective Action:
EPB and auto hold lights come on intermittantly/randomly.
Additional Notes:
EPB and auto hold lights come on intermittantly/randomly.
Mfg Campaign: 11617668
Recall Date: Oct 2, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:ADAS
Potential Consequences:
The hold app doesn't work very well. Since first check up in 2022, I mentioned to garage that I have to push on button every time I need to use it as opposed to pressing on it and removing it when desired. However, not the main issue. I get in the car, Auto Hold (which usually appears when I press the button) will suddenly pop on my screen but won't work. The break won't hold, it's just there. It scares me that it has something to do with the breaks themselves in the long run. I've spoken about it twice before and the garage stated that they couldn't see it so couldn't do anything about it. The issue popped on my dashboard one day and I drove straight to the dealership. They said they had no loaner and would call me. This was more than a month ago. I'm tired of trying to get them to address the issue and hoping that I'm not the only one having it.
Corrective Action:
The hold app doesn't work very well. Since first check up in 2022, I mentioned to garage that I have to push on button every time I need to use it as opposed to pressing on it and removing it when desired. However, not the main issue. I get in the car, Auto Hold (which usually appears when I press the button) will suddenly pop on my screen but won't work. The break won't hold, it's just there. It scares me that it has something to do with the breaks themselves in the long run. I've spoken about it twice before and the garage stated that they couldn't see it so couldn't do anything about it. The issue popped on my dashboard one day and I drove straight to the dealership. They said they had no loaner and would call me. This was more than a month ago. I'm tired of trying to get them to address the issue and hoping that I'm not the only one having it.
Additional Notes:
The hold app doesn't work very well. Since first check up in 2022, I mentioned to garage that I have to push on button every time I need to use it as opposed to pressing on it and removing it when desired. However, not the main issue. I get in the car, Auto Hold (which usually appears when I press the button) will suddenly pop on my screen but won't work. The break won't hold, it's just there. It scares me that it has something to do with the breaks themselves in the long run. I've spoken about it twice before and the garage stated that they couldn't see it so couldn't do anything about it. The issue popped on my dashboard one day and I drove straight to the dealership. They said they had no loaner and would call me. This was more than a month ago. I'm tired of trying to get them to address the issue and hoping that I'm not the only one having it.
Mfg Campaign: 11579021
Recall Date: Mar 23, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Forward collision warning light appears on, when there is no noticeable event immediately. "Glitch-like" flash across the dashboard appears. Vehicle continues to display wheel misalignment after two alignment procedures, values indicate possible safety concern.
Corrective Action:
Forward collision warning light appears on, when there is no noticeable event immediately. "Glitch-like" flash across the dashboard appears. Vehicle continues to display wheel misalignment after two alignment procedures, values indicate possible safety concern.
Additional Notes:
Forward collision warning light appears on, when there is no noticeable event immediately. "Glitch-like" flash across the dashboard appears. Vehicle continues to display wheel misalignment after two alignment procedures, values indicate possible safety concern.
Mfg Campaign: 11555926
Recall Date: Nov 19, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Forward collision warning light appears on, when there is no noticeable event immediately. "Glitch-like" flash across the dashboard appears. Vehicle continues to display wheel misalignment after two alignment procedures, values indicate possible safety concern.
Corrective Action:
Forward collision warning light appears on, when there is no noticeable event immediately. "Glitch-like" flash across the dashboard appears. Vehicle continues to display wheel misalignment after two alignment procedures, values indicate possible safety concern.
Additional Notes:
Forward collision warning light appears on, when there is no noticeable event immediately. "Glitch-like" flash across the dashboard appears. Vehicle continues to display wheel misalignment after two alignment procedures, values indicate possible safety concern.
Mfg Campaign: 11555926
Recall Date: Nov 19, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The EPB light appeared on the dash panel of the car on 7/13/2023, along with the EPB light, the cruise control, the auto hold function, and the electric parking brake stopped functioning. The light will disappear on a restart and reappear after a period of time. It is indeterministic when the light will reappear on the dashboard. I have tried to contact the nearest dealer in an attempt to get the car inspected for safety reasons, however, the dealer was unavailable and Hyundai national customer service was unable to help. Hyundai's national customer service representative was also being deceptive as they transferred me to a dealer that is 425 miles away from the location I told them while giving me the impression that they were transferring me to a local dealer. The car was eventually inspected by two different Hyundai dealers. The first dealer informed me that there was a short on the wire which caused the error. However, due to the fact I was moving at the time, I could not wait for them to fix the car at that moment. They stated the vehicle was safe to drive and that I could bring the car to the new dealer once I moved to the new location. When I brought the car to the new dealer, instead of the wiring error, they stated that the radar of the car had failed. Since then, they have performed repairs on the car and the error has not yet occurred. This is a significant concern of safety due to various reasons. First, the electric parking brake is an important component of the car, as in the event of a break failure, the electric parking brake is the only backup to ensure the car can be stopped before any catastrophic event. Furthermore, according to the dealer, the actual component that has failed is the radar. However, I do not recall, at any moment, the car has warned me that the radar has failed. This could cause any reasonable person to assume the radar is functioning properly and believe that the forward collision-avoidance assist is still active with no
Corrective Action:
The EPB light appeared on the dash panel of the car on 7/13/2023, along with the EPB light, the cruise control, the auto hold function, and the electric parking brake stopped functioning. The light will disappear on a restart and reappear after a period of time. It is indeterministic when the light will reappear on the dashboard. I have tried to contact the nearest dealer in an attempt to get the car inspected for safety reasons, however, the dealer was unavailable and Hyundai national customer service was unable to help. Hyundai's national customer service representative was also being deceptive as they transferred me to a dealer that is 425 miles away from the location I told them while giving me the impression that they were transferring me to a local dealer. The car was eventually inspected by two different Hyundai dealers. The first dealer informed me that there was a short on the wire which caused the error. However, due to the fact I was moving at the time, I could not wait for them to fix the car at that moment. They stated the vehicle was safe to drive and that I could bring the car to the new dealer once I moved to the new location. When I brought the car to the new dealer, instead of the wiring error, they stated that the radar of the car had failed. Since then, they have performed repairs on the car and the error has not yet occurred. This is a significant concern of safety due to various reasons. First, the electric parking brake is an important component of the car, as in the event of a break failure, the electric parking brake is the only backup to ensure the car can be stopped before any catastrophic event. Furthermore, according to the dealer, the actual component that has failed is the radar. However, I do not recall, at any moment, the car has warned me that the radar has failed. This could cause any reasonable person to assume the radar is functioning properly and believe that the forward collision-avoidance assist is still active with no
Additional Notes:
The EPB light appeared on the dash panel of the car on 7/13/2023, along with the EPB light, the cruise control, the auto hold function, and the electric parking brake stopped functioning. The light will disappear on a restart and reappear after a period of time. It is indeterministic when the light will reappear on the dashboard. I have tried to contact the nearest dealer in an attempt to get the car inspected for safety reasons, however, the dealer was unavailable and Hyundai national customer service was unable to help. Hyundai's national customer service representative was also being deceptive as they transferred me to a dealer that is 425 miles away from the location I told them while giving me the impression that they were transferring me to a local dealer. The car was eventually inspected by two different Hyundai dealers. The first dealer informed me that there was a short on the wire which caused the error. However, due to the fact I was moving at the time, I could not wait for them to fix the car at that moment. They stated the vehicle was safe to drive and that I could bring the car to the new dealer once I moved to the new location. When I brought the car to the new dealer, instead of the wiring error, they stated that the radar of the car had failed. Since then, they have performed repairs on the car and the error has not yet occurred. This is a significant concern of safety due to various reasons. First, the electric parking brake is an important component of the car, as in the event of a break failure, the electric parking brake is the only backup to ensure the car can be stopped before any catastrophic event. Furthermore, according to the dealer, the actual component that has failed is the radar. However, I do not recall, at any moment, the car has warned me that the radar has failed. This could cause any reasonable person to assume the radar is functioning properly and believe that the forward collision-avoidance assist is still active with no
Mfg Campaign: 11553326
Recall Date: Nov 2, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The EPB light appeared on the dash panel of the car on 7/13/2023, along with the EPB light, the cruise control, the auto hold function, and the electric parking brake stopped functioning. The light will disappear on a restart and reappear after a period of time. It is indeterministic when the light will reappear on the dashboard. I have tried to contact the nearest dealer in an attempt to get the car inspected for safety reasons, however, the dealer was unavailable and Hyundai national customer service was unable to help. Hyundai's national customer service representative was also being deceptive as they transferred me to a dealer that is 425 miles away from the location I told them while giving me the impression that they were transferring me to a local dealer. The car was eventually inspected by two different Hyundai dealers. The first dealer informed me that there was a short on the wire which caused the error. However, due to the fact I was moving at the time, I could not wait for them to fix the car at that moment. They stated the vehicle was safe to drive and that I could bring the car to the new dealer once I moved to the new location. When I brought the car to the new dealer, instead of the wiring error, they stated that the radar of the car had failed. Since then, they have performed repairs on the car and the error has not yet occurred. This is a significant concern of safety due to various reasons. First, the electric parking brake is an important component of the car, as in the event of a break failure, the electric parking brake is the only backup to ensure the car can be stopped before any catastrophic event. Furthermore, according to the dealer, the actual component that has failed is the radar. However, I do not recall, at any moment, the car has warned me that the radar has failed. This could cause any reasonable person to assume the radar is functioning properly and believe that the forward collision-avoidance assist is still active with no
Corrective Action:
The EPB light appeared on the dash panel of the car on 7/13/2023, along with the EPB light, the cruise control, the auto hold function, and the electric parking brake stopped functioning. The light will disappear on a restart and reappear after a period of time. It is indeterministic when the light will reappear on the dashboard. I have tried to contact the nearest dealer in an attempt to get the car inspected for safety reasons, however, the dealer was unavailable and Hyundai national customer service was unable to help. Hyundai's national customer service representative was also being deceptive as they transferred me to a dealer that is 425 miles away from the location I told them while giving me the impression that they were transferring me to a local dealer. The car was eventually inspected by two different Hyundai dealers. The first dealer informed me that there was a short on the wire which caused the error. However, due to the fact I was moving at the time, I could not wait for them to fix the car at that moment. They stated the vehicle was safe to drive and that I could bring the car to the new dealer once I moved to the new location. When I brought the car to the new dealer, instead of the wiring error, they stated that the radar of the car had failed. Since then, they have performed repairs on the car and the error has not yet occurred. This is a significant concern of safety due to various reasons. First, the electric parking brake is an important component of the car, as in the event of a break failure, the electric parking brake is the only backup to ensure the car can be stopped before any catastrophic event. Furthermore, according to the dealer, the actual component that has failed is the radar. However, I do not recall, at any moment, the car has warned me that the radar has failed. This could cause any reasonable person to assume the radar is functioning properly and believe that the forward collision-avoidance assist is still active with no
Additional Notes:
The EPB light appeared on the dash panel of the car on 7/13/2023, along with the EPB light, the cruise control, the auto hold function, and the electric parking brake stopped functioning. The light will disappear on a restart and reappear after a period of time. It is indeterministic when the light will reappear on the dashboard. I have tried to contact the nearest dealer in an attempt to get the car inspected for safety reasons, however, the dealer was unavailable and Hyundai national customer service was unable to help. Hyundai's national customer service representative was also being deceptive as they transferred me to a dealer that is 425 miles away from the location I told them while giving me the impression that they were transferring me to a local dealer. The car was eventually inspected by two different Hyundai dealers. The first dealer informed me that there was a short on the wire which caused the error. However, due to the fact I was moving at the time, I could not wait for them to fix the car at that moment. They stated the vehicle was safe to drive and that I could bring the car to the new dealer once I moved to the new location. When I brought the car to the new dealer, instead of the wiring error, they stated that the radar of the car had failed. Since then, they have performed repairs on the car and the error has not yet occurred. This is a significant concern of safety due to various reasons. First, the electric parking brake is an important component of the car, as in the event of a break failure, the electric parking brake is the only backup to ensure the car can be stopped before any catastrophic event. Furthermore, according to the dealer, the actual component that has failed is the radar. However, I do not recall, at any moment, the car has warned me that the radar has failed. This could cause any reasonable person to assume the radar is functioning properly and believe that the forward collision-avoidance assist is still active with no
Mfg Campaign: 11553326
Recall Date: Nov 2, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The EPB light appeared on the dash panel of the car on 7/13/2023, along with the EPB light, the cruise control, the auto hold function, and the electric parking brake stopped functioning. The light will disappear on a restart and reappear after a period of time. It is indeterministic when the light will reappear on the dashboard. I have tried to contact the nearest dealer in an attempt to get the car inspected for safety reasons, however, the dealer was unavailable and Hyundai national customer service was unable to help. Hyundai's national customer service representative was also being deceptive as they transferred me to a dealer that is 425 miles away from the location I told them while giving me the impression that they were transferring me to a local dealer. The car was eventually inspected by two different Hyundai dealers. The first dealer informed me that there was a short on the wire which caused the error. However, due to the fact I was moving at the time, I could not wait for them to fix the car at that moment. They stated the vehicle was safe to drive and that I could bring the car to the new dealer once I moved to the new location. When I brought the car to the new dealer, instead of the wiring error, they stated that the radar of the car had failed. Since then, they have performed repairs on the car and the error has not yet occurred. This is a significant concern of safety due to various reasons. First, the electric parking brake is an important component of the car, as in the event of a break failure, the electric parking brake is the only backup to ensure the car can be stopped before any catastrophic event. Furthermore, according to the dealer, the actual component that has failed is the radar. However, I do not recall, at any moment, the car has warned me that the radar has failed. This could cause any reasonable person to assume the radar is functioning properly and believe that the forward collision-avoidance assist is still active with no
Corrective Action:
The EPB light appeared on the dash panel of the car on 7/13/2023, along with the EPB light, the cruise control, the auto hold function, and the electric parking brake stopped functioning. The light will disappear on a restart and reappear after a period of time. It is indeterministic when the light will reappear on the dashboard. I have tried to contact the nearest dealer in an attempt to get the car inspected for safety reasons, however, the dealer was unavailable and Hyundai national customer service was unable to help. Hyundai's national customer service representative was also being deceptive as they transferred me to a dealer that is 425 miles away from the location I told them while giving me the impression that they were transferring me to a local dealer. The car was eventually inspected by two different Hyundai dealers. The first dealer informed me that there was a short on the wire which caused the error. However, due to the fact I was moving at the time, I could not wait for them to fix the car at that moment. They stated the vehicle was safe to drive and that I could bring the car to the new dealer once I moved to the new location. When I brought the car to the new dealer, instead of the wiring error, they stated that the radar of the car had failed. Since then, they have performed repairs on the car and the error has not yet occurred. This is a significant concern of safety due to various reasons. First, the electric parking brake is an important component of the car, as in the event of a break failure, the electric parking brake is the only backup to ensure the car can be stopped before any catastrophic event. Furthermore, according to the dealer, the actual component that has failed is the radar. However, I do not recall, at any moment, the car has warned me that the radar has failed. This could cause any reasonable person to assume the radar is functioning properly and believe that the forward collision-avoidance assist is still active with no
Additional Notes:
The EPB light appeared on the dash panel of the car on 7/13/2023, along with the EPB light, the cruise control, the auto hold function, and the electric parking brake stopped functioning. The light will disappear on a restart and reappear after a period of time. It is indeterministic when the light will reappear on the dashboard. I have tried to contact the nearest dealer in an attempt to get the car inspected for safety reasons, however, the dealer was unavailable and Hyundai national customer service was unable to help. Hyundai's national customer service representative was also being deceptive as they transferred me to a dealer that is 425 miles away from the location I told them while giving me the impression that they were transferring me to a local dealer. The car was eventually inspected by two different Hyundai dealers. The first dealer informed me that there was a short on the wire which caused the error. However, due to the fact I was moving at the time, I could not wait for them to fix the car at that moment. They stated the vehicle was safe to drive and that I could bring the car to the new dealer once I moved to the new location. When I brought the car to the new dealer, instead of the wiring error, they stated that the radar of the car had failed. Since then, they have performed repairs on the car and the error has not yet occurred. This is a significant concern of safety due to various reasons. First, the electric parking brake is an important component of the car, as in the event of a break failure, the electric parking brake is the only backup to ensure the car can be stopped before any catastrophic event. Furthermore, according to the dealer, the actual component that has failed is the radar. However, I do not recall, at any moment, the car has warned me that the radar has failed. This could cause any reasonable person to assume the radar is functioning properly and believe that the forward collision-avoidance assist is still active with no
Mfg Campaign: 11553326
Recall Date: Nov 2, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Shortly after purchasing my Ioniq (roughly 2 months into ownership) my dashboard started beeping with warning signs for my EPB and auto-hold brake. I panicked and parked my car and tried to turn off the functions because I thought I had accidentally turned them on but they wouldn’t turn off. This would continue at random for roughly 7 more months until it would stay on for weeks at a time. I was told there was nothing the dealership could do about it and was asked about my oil changes. I get my oil changes within the intervals set for the vehicle and it does not seem to affect if the lights come on or off. They beep constantly and also the EPB and Auto-hold features do not work when the light comes on, the fail. It’s a safety risk as when I do try to engage them they don’t work and makes me fearful that they will short and work at random times which is a huge concern.
Corrective Action:
Shortly after purchasing my Ioniq (roughly 2 months into ownership) my dashboard started beeping with warning signs for my EPB and auto-hold brake. I panicked and parked my car and tried to turn off the functions because I thought I had accidentally turned them on but they wouldn’t turn off. This would continue at random for roughly 7 more months until it would stay on for weeks at a time. I was told there was nothing the dealership could do about it and was asked about my oil changes. I get my oil changes within the intervals set for the vehicle and it does not seem to affect if the lights come on or off. They beep constantly and also the EPB and Auto-hold features do not work when the light comes on, the fail. It’s a safety risk as when I do try to engage them they don’t work and makes me fearful that they will short and work at random times which is a huge concern.
Additional Notes:
Shortly after purchasing my Ioniq (roughly 2 months into ownership) my dashboard started beeping with warning signs for my EPB and auto-hold brake. I panicked and parked my car and tried to turn off the functions because I thought I had accidentally turned them on but they wouldn’t turn off. This would continue at random for roughly 7 more months until it would stay on for weeks at a time. I was told there was nothing the dealership could do about it and was asked about my oil changes. I get my oil changes within the intervals set for the vehicle and it does not seem to affect if the lights come on or off. They beep constantly and also the EPB and Auto-hold features do not work when the light comes on, the fail. It’s a safety risk as when I do try to engage them they don’t work and makes me fearful that they will short and work at random times which is a huge concern.
Mfg Campaign: 11546636
Recall Date: Sep 26, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shortly after purchasing my Ioniq (roughly 2 months into ownership) my dashboard started beeping with warning signs for my EPB and auto-hold brake. I panicked and parked my car and tried to turn off the functions because I thought I had accidentally turned them on but they wouldn’t turn off. This would continue at random for roughly 7 more months until it would stay on for weeks at a time. I was told there was nothing the dealership could do about it and was asked about my oil changes. I get my oil changes within the intervals set for the vehicle and it does not seem to affect if the lights come on or off. They beep constantly and also the EPB and Auto-hold features do not work when the light comes on, the fail. It’s a safety risk as when I do try to engage them they don’t work and makes me fearful that they will short and work at random times which is a huge concern.
Corrective Action:
Shortly after purchasing my Ioniq (roughly 2 months into ownership) my dashboard started beeping with warning signs for my EPB and auto-hold brake. I panicked and parked my car and tried to turn off the functions because I thought I had accidentally turned them on but they wouldn’t turn off. This would continue at random for roughly 7 more months until it would stay on for weeks at a time. I was told there was nothing the dealership could do about it and was asked about my oil changes. I get my oil changes within the intervals set for the vehicle and it does not seem to affect if the lights come on or off. They beep constantly and also the EPB and Auto-hold features do not work when the light comes on, the fail. It’s a safety risk as when I do try to engage them they don’t work and makes me fearful that they will short and work at random times which is a huge concern.
Additional Notes:
Shortly after purchasing my Ioniq (roughly 2 months into ownership) my dashboard started beeping with warning signs for my EPB and auto-hold brake. I panicked and parked my car and tried to turn off the functions because I thought I had accidentally turned them on but they wouldn’t turn off. This would continue at random for roughly 7 more months until it would stay on for weeks at a time. I was told there was nothing the dealership could do about it and was asked about my oil changes. I get my oil changes within the intervals set for the vehicle and it does not seem to affect if the lights come on or off. They beep constantly and also the EPB and Auto-hold features do not work when the light comes on, the fail. It’s a safety risk as when I do try to engage them they don’t work and makes me fearful that they will short and work at random times which is a huge concern.
Mfg Campaign: 11546636
Recall Date: Sep 26, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Shortly after purchasing my Ioniq (roughly 2 months into ownership) my dashboard started beeping with warning signs for my EPB and auto-hold brake. I panicked and parked my car and tried to turn off the functions because I thought I had accidentally turned them on but they wouldn’t turn off. This would continue at random for roughly 7 more months until it would stay on for weeks at a time. I was told there was nothing the dealership could do about it and was asked about my oil changes. I get my oil changes within the intervals set for the vehicle and it does not seem to affect if the lights come on or off. They beep constantly and also the EPB and Auto-hold features do not work when the light comes on, the fail. It’s a safety risk as when I do try to engage them they don’t work and makes me fearful that they will short and work at random times which is a huge concern.
Corrective Action:
Shortly after purchasing my Ioniq (roughly 2 months into ownership) my dashboard started beeping with warning signs for my EPB and auto-hold brake. I panicked and parked my car and tried to turn off the functions because I thought I had accidentally turned them on but they wouldn’t turn off. This would continue at random for roughly 7 more months until it would stay on for weeks at a time. I was told there was nothing the dealership could do about it and was asked about my oil changes. I get my oil changes within the intervals set for the vehicle and it does not seem to affect if the lights come on or off. They beep constantly and also the EPB and Auto-hold features do not work when the light comes on, the fail. It’s a safety risk as when I do try to engage them they don’t work and makes me fearful that they will short and work at random times which is a huge concern.
Additional Notes:
Shortly after purchasing my Ioniq (roughly 2 months into ownership) my dashboard started beeping with warning signs for my EPB and auto-hold brake. I panicked and parked my car and tried to turn off the functions because I thought I had accidentally turned them on but they wouldn’t turn off. This would continue at random for roughly 7 more months until it would stay on for weeks at a time. I was told there was nothing the dealership could do about it and was asked about my oil changes. I get my oil changes within the intervals set for the vehicle and it does not seem to affect if the lights come on or off. They beep constantly and also the EPB and Auto-hold features do not work when the light comes on, the fail. It’s a safety risk as when I do try to engage them they don’t work and makes me fearful that they will short and work at random times which is a huge concern.
Mfg Campaign: 11546636
Recall Date: Sep 26, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving, the adaptive cruise control will randomly become disabled and 3 lights pop on: EPB, Auto Hold, and check engine (triangle with ! In the middle). Check engine light will turn off if ACC is turned of entirely. Problem will persist as long as car is on. Once turned off and restarted it will stay off for a while and then come back on. Stays off longer when car has an overnight break but other times it will happen as soon as it's turned on. Cruise control will not work when this issue appears. Picture shows milage but that was May 31st 2023, not the 1st time back in November, 2022. It happened the 1st time after a drive from Lancaster, CA to Pheonix, AZ on the return (about half way)
Corrective Action:
While driving, the adaptive cruise control will randomly become disabled and 3 lights pop on: EPB, Auto Hold, and check engine (triangle with ! In the middle). Check engine light will turn off if ACC is turned of entirely. Problem will persist as long as car is on. Once turned off and restarted it will stay off for a while and then come back on. Stays off longer when car has an overnight break but other times it will happen as soon as it's turned on. Cruise control will not work when this issue appears. Picture shows milage but that was May 31st 2023, not the 1st time back in November, 2022. It happened the 1st time after a drive from Lancaster, CA to Pheonix, AZ on the return (about half way)
Additional Notes:
While driving, the adaptive cruise control will randomly become disabled and 3 lights pop on: EPB, Auto Hold, and check engine (triangle with ! In the middle). Check engine light will turn off if ACC is turned of entirely. Problem will persist as long as car is on. Once turned off and restarted it will stay off for a while and then come back on. Stays off longer when car has an overnight break but other times it will happen as soon as it's turned on. Cruise control will not work when this issue appears. Picture shows milage but that was May 31st 2023, not the 1st time back in November, 2022. It happened the 1st time after a drive from Lancaster, CA to Pheonix, AZ on the return (about half way)
Mfg Campaign: 11531869
Recall Date: Jul 12, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving, the adaptive cruise control will randomly become disabled and 3 lights pop on: EPB, Auto Hold, and check engine (triangle with ! In the middle). Check engine light will turn off if ACC is turned of entirely. Problem will persist as long as car is on. Once turned off and restarted it will stay off for a while and then come back on. Stays off longer when car has an overnight break but other times it will happen as soon as it's turned on. Cruise control will not work when this issue appears. Picture shows milage but that was May 31st 2023, not the 1st time back in November, 2022. It happened the 1st time after a drive from Lancaster, CA to Pheonix, AZ on the return (about half way)
Corrective Action:
While driving, the adaptive cruise control will randomly become disabled and 3 lights pop on: EPB, Auto Hold, and check engine (triangle with ! In the middle). Check engine light will turn off if ACC is turned of entirely. Problem will persist as long as car is on. Once turned off and restarted it will stay off for a while and then come back on. Stays off longer when car has an overnight break but other times it will happen as soon as it's turned on. Cruise control will not work when this issue appears. Picture shows milage but that was May 31st 2023, not the 1st time back in November, 2022. It happened the 1st time after a drive from Lancaster, CA to Pheonix, AZ on the return (about half way)
Additional Notes:
While driving, the adaptive cruise control will randomly become disabled and 3 lights pop on: EPB, Auto Hold, and check engine (triangle with ! In the middle). Check engine light will turn off if ACC is turned of entirely. Problem will persist as long as car is on. Once turned off and restarted it will stay off for a while and then come back on. Stays off longer when car has an overnight break but other times it will happen as soon as it's turned on. Cruise control will not work when this issue appears. Picture shows milage but that was May 31st 2023, not the 1st time back in November, 2022. It happened the 1st time after a drive from Lancaster, CA to Pheonix, AZ on the return (about half way)
Mfg Campaign: 11531869
Recall Date: Jul 12, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Stopped in a right turn lane with a vehicle in front of me stopped. It 1as a right turn with a yield sign. The vehicle in front of me started turning and pulling away, I rolled forward at about 8mph and looked left. The vehicle that was in front of me had stopped after beginning to pull away. I didn't notice. I rear ended the vehicle a white newer body style town and country mini van set up with a rear wheel chair ramp like the Braun style vans. My right front of bumper close to the emblem on the hood contacted the left rear bumper of the van. I'd say the whole left side of emblem over to edge of vehicle. No airbag deployment. But the forward collision warning didn't go off and the AEB SYSTEM also did not engage. The system seems to be functioning properly. There is no warning lights on the dash. And the system has activated before, both the forward collision warning and the AEB. The following day while turning around on a dead ened street, the forward collision warning engaged the chime whenni got close to another vehicle. The system has engage early before, the dealer checked for codes a long time ago after complaining about early.or false engagements. The vehicle is stated to be inspected by hyundai this week. The current mileage is 49,000. The vehicle has never been in an accident before this. It is going in to check the electronic parking brake system as we have had faults in the auto hold system where it faults and stops working and a light does come on the dash, but doesn't store codes and resets when you cycle the key off and back on. It's been scheduled to go in before the accident. This system is in place to help stop forward collisions with pedestrians, vehicles and other objects. It failed. It could have injured someone or killed them. I also have dashcam video of the incident if this gets for enough for an investigation, I can email it.
Corrective Action:
Stopped in a right turn lane with a vehicle in front of me stopped. It 1as a right turn with a yield sign. The vehicle in front of me started turning and pulling away, I rolled forward at about 8mph and looked left. The vehicle that was in front of me had stopped after beginning to pull away. I didn't notice. I rear ended the vehicle a white newer body style town and country mini van set up with a rear wheel chair ramp like the Braun style vans. My right front of bumper close to the emblem on the hood contacted the left rear bumper of the van. I'd say the whole left side of emblem over to edge of vehicle. No airbag deployment. But the forward collision warning didn't go off and the AEB SYSTEM also did not engage. The system seems to be functioning properly. There is no warning lights on the dash. And the system has activated before, both the forward collision warning and the AEB. The following day while turning around on a dead ened street, the forward collision warning engaged the chime whenni got close to another vehicle. The system has engage early before, the dealer checked for codes a long time ago after complaining about early.or false engagements. The vehicle is stated to be inspected by hyundai this week. The current mileage is 49,000. The vehicle has never been in an accident before this. It is going in to check the electronic parking brake system as we have had faults in the auto hold system where it faults and stops working and a light does come on the dash, but doesn't store codes and resets when you cycle the key off and back on. It's been scheduled to go in before the accident. This system is in place to help stop forward collisions with pedestrians, vehicles and other objects. It failed. It could have injured someone or killed them. I also have dashcam video of the incident if this gets for enough for an investigation, I can email it.
Additional Notes:
Stopped in a right turn lane with a vehicle in front of me stopped. It 1as a right turn with a yield sign. The vehicle in front of me started turning and pulling away, I rolled forward at about 8mph and looked left. The vehicle that was in front of me had stopped after beginning to pull away. I didn't notice. I rear ended the vehicle a white newer body style town and country mini van set up with a rear wheel chair ramp like the Braun style vans. My right front of bumper close to the emblem on the hood contacted the left rear bumper of the van. I'd say the whole left side of emblem over to edge of vehicle. No airbag deployment. But the forward collision warning didn't go off and the AEB SYSTEM also did not engage. The system seems to be functioning properly. There is no warning lights on the dash. And the system has activated before, both the forward collision warning and the AEB. The following day while turning around on a dead ened street, the forward collision warning engaged the chime whenni got close to another vehicle. The system has engage early before, the dealer checked for codes a long time ago after complaining about early.or false engagements. The vehicle is stated to be inspected by hyundai this week. The current mileage is 49,000. The vehicle has never been in an accident before this. It is going in to check the electronic parking brake system as we have had faults in the auto hold system where it faults and stops working and a light does come on the dash, but doesn't store codes and resets when you cycle the key off and back on. It's been scheduled to go in before the accident. This system is in place to help stop forward collisions with pedestrians, vehicles and other objects. It failed. It could have injured someone or killed them. I also have dashcam video of the incident if this gets for enough for an investigation, I can email it.
Mfg Campaign: 11516415
Recall Date: Apr 10, 2023
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