Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Kona EV vehicles. The Electric Power Control Unit (EPCU) may have been improperly sealed and may leak coolant internally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 239
Recall Date: Dec 16, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 199
Recall Date: Dec 1, 2020
Consumer Complaints
21 ComplaintsHyundai Motor America
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2021 Hyundai Kona Electric. The contact stated while the vehicle was parked, the rearview camera became inoperable. The contact stated that the image on the rearview camera went blank. There was no warning light illuminated. The vehicle was taken to the dealer, and it was diagnosed and determined that the tailgate wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to pay for 60 percent of the parts and labor cost to repair the vehicle. The contact declined the offer provided by the manufacturer. The approximate failure mileage was 86,612.
Corrective Action:
The contact owns a 2021 Hyundai Kona Electric. The contact stated while the vehicle was parked, the rearview camera became inoperable. The contact stated that the image on the rearview camera went blank. There was no warning light illuminated. The vehicle was taken to the dealer, and it was diagnosed and determined that the tailgate wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to pay for 60 percent of the parts and labor cost to repair the vehicle. The contact declined the offer provided by the manufacturer. The approximate failure mileage was 86,612.
Additional Notes:
The contact owns a 2021 Hyundai Kona Electric. The contact stated while the vehicle was parked, the rearview camera became inoperable. The contact stated that the image on the rearview camera went blank. There was no warning light illuminated. The vehicle was taken to the dealer, and it was diagnosed and determined that the tailgate wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to pay for 60 percent of the parts and labor cost to repair the vehicle. The contact declined the offer provided by the manufacturer. The approximate failure mileage was 86,612.
Mfg Campaign: 11630575
Recall Date: Dec 13, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle has said, refill inverter coolant, I took it in a couple of days ago and they said there is an open recall and they would fix it. They called me back after I dropped it off and informed me that they did not have the specific coolant, and no one in the area did. Over the past couple days, my vehicle has had issues turning on.
Corrective Action:
My vehicle has said, refill inverter coolant, I took it in a couple of days ago and they said there is an open recall and they would fix it. They called me back after I dropped it off and informed me that they did not have the specific coolant, and no one in the area did. Over the past couple days, my vehicle has had issues turning on.
Additional Notes:
My vehicle has said, refill inverter coolant, I took it in a couple of days ago and they said there is an open recall and they would fix it. They called me back after I dropped it off and informed me that they did not have the specific coolant, and no one in the area did. Over the past couple days, my vehicle has had issues turning on.
Mfg Campaign: 11586833
Recall Date: May 3, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Hyundai Kona Electric. The contact stated that the battery had discharged. The contact stated that the 12-volt battery and “Bring in for Service, and key not detected messages were displayed. The contact stated that while his mother was driving at an undisclosed speed, the vehicle stalled on two occasions. The vehicle flickered, and the vanity lights dimmed and flickered. The contact called the local dealer, where the vehicle was rebooted. The contact stated that five attempts were needed to unlock the parking brake. The tow truck mechanic informed the driver that the 12-volt battery was not registering. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted, and no assistance was provided. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2021 Hyundai Kona Electric. The contact stated that the battery had discharged. The contact stated that the 12-volt battery and “Bring in for Service, and key not detected messages were displayed. The contact stated that while his mother was driving at an undisclosed speed, the vehicle stalled on two occasions. The vehicle flickered, and the vanity lights dimmed and flickered. The contact called the local dealer, where the vehicle was rebooted. The contact stated that five attempts were needed to unlock the parking brake. The tow truck mechanic informed the driver that the 12-volt battery was not registering. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted, and no assistance was provided. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2021 Hyundai Kona Electric. The contact stated that the battery had discharged. The contact stated that the 12-volt battery and “Bring in for Service, and key not detected messages were displayed. The contact stated that while his mother was driving at an undisclosed speed, the vehicle stalled on two occasions. The vehicle flickered, and the vanity lights dimmed and flickered. The contact called the local dealer, where the vehicle was rebooted. The contact stated that five attempts were needed to unlock the parking brake. The tow truck mechanic informed the driver that the 12-volt battery was not registering. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted, and no assistance was provided. The failure mileage was approximately 38,000.
Mfg Campaign: 11541418
Recall Date: Aug 29, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2021 Hyundai Kona Electric. The contact stated that the battery had discharged. The contact stated that the 12-volt battery and “Bring in for Service, and key not detected messages were displayed. The contact stated that while his mother was driving at an undisclosed speed, the vehicle stalled on two occasions. The vehicle flickered, and the vanity lights dimmed and flickered. The contact called the local dealer, where the vehicle was rebooted. The contact stated that five attempts were needed to unlock the parking brake. The tow truck mechanic informed the driver that the 12-volt battery was not registering. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted, and no assistance was provided. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2021 Hyundai Kona Electric. The contact stated that the battery had discharged. The contact stated that the 12-volt battery and “Bring in for Service, and key not detected messages were displayed. The contact stated that while his mother was driving at an undisclosed speed, the vehicle stalled on two occasions. The vehicle flickered, and the vanity lights dimmed and flickered. The contact called the local dealer, where the vehicle was rebooted. The contact stated that five attempts were needed to unlock the parking brake. The tow truck mechanic informed the driver that the 12-volt battery was not registering. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted, and no assistance was provided. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2021 Hyundai Kona Electric. The contact stated that the battery had discharged. The contact stated that the 12-volt battery and “Bring in for Service, and key not detected messages were displayed. The contact stated that while his mother was driving at an undisclosed speed, the vehicle stalled on two occasions. The vehicle flickered, and the vanity lights dimmed and flickered. The contact called the local dealer, where the vehicle was rebooted. The contact stated that five attempts were needed to unlock the parking brake. The tow truck mechanic informed the driver that the 12-volt battery was not registering. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted, and no assistance was provided. The failure mileage was approximately 38,000.
Mfg Campaign: 11541418
Recall Date: Aug 29, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on the highway at 70 mph, cruise control engaged, there was a sudden loss of drive power. I could not accelerate, or return to the cruising speed. The speed just dramatically fell. The only remedy was to pull over to the side of the road, turn off the car, and start it again. This VIN was not included in the initial similar recall earlier this year.
Corrective Action:
While driving on the highway at 70 mph, cruise control engaged, there was a sudden loss of drive power. I could not accelerate, or return to the cruising speed. The speed just dramatically fell. The only remedy was to pull over to the side of the road, turn off the car, and start it again. This VIN was not included in the initial similar recall earlier this year.
Additional Notes:
While driving on the highway at 70 mph, cruise control engaged, there was a sudden loss of drive power. I could not accelerate, or return to the cruising speed. The speed just dramatically fell. The only remedy was to pull over to the side of the road, turn off the car, and start it again. This VIN was not included in the initial similar recall earlier this year.
Mfg Campaign: 11541136
Recall Date: Aug 28, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Hyundai Kona Electric. The contact received notification of NHTSA Campaign Number: 22V941000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Hyundai Kona Electric. The contact received notification of NHTSA Campaign Number: 22V941000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Hyundai Kona Electric. The contact received notification of NHTSA Campaign Number: 22V941000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11508764
Recall Date: Feb 23, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
July of 2022, vehicle went in due to battery not charging. Vehicle kept at Temecula Hyundai repair until September 2022 for EV battery replacement. Upon return, EV battery still didn't change. September 2022 vehicle went back for repairs. Returned October 2022. Was told battery overheating sensor was faulty and was turned off. As a result the EV battery will not be able to charge beyond 90%. Was told nothing else they could do to repair the car. When I asked if there was an increased risk of battery getting too hot, the response was " their should not be". My concern is that their going to be an overheating issue while the vehicle is changing at my home. Contacted Hyundai about it; they did an investigation and determined there was reason for them to buy back the vehicle. They offered to buy it back at less that what the buy out the finance company states. It is now February 2023. Hyundai still has yet to buy back the vehicle at what is owed on it, and still have no idea how to due the proper repairs. They still cannot assure that the battery won't overheat and there are no sensors to notify if it does.
Corrective Action:
July of 2022, vehicle went in due to battery not charging. Vehicle kept at Temecula Hyundai repair until September 2022 for EV battery replacement. Upon return, EV battery still didn't change. September 2022 vehicle went back for repairs. Returned October 2022. Was told battery overheating sensor was faulty and was turned off. As a result the EV battery will not be able to charge beyond 90%. Was told nothing else they could do to repair the car. When I asked if there was an increased risk of battery getting too hot, the response was " their should not be". My concern is that their going to be an overheating issue while the vehicle is changing at my home. Contacted Hyundai about it; they did an investigation and determined there was reason for them to buy back the vehicle. They offered to buy it back at less that what the buy out the finance company states. It is now February 2023. Hyundai still has yet to buy back the vehicle at what is owed on it, and still have no idea how to due the proper repairs. They still cannot assure that the battery won't overheat and there are no sensors to notify if it does.
Additional Notes:
July of 2022, vehicle went in due to battery not charging. Vehicle kept at Temecula Hyundai repair until September 2022 for EV battery replacement. Upon return, EV battery still didn't change. September 2022 vehicle went back for repairs. Returned October 2022. Was told battery overheating sensor was faulty and was turned off. As a result the EV battery will not be able to charge beyond 90%. Was told nothing else they could do to repair the car. When I asked if there was an increased risk of battery getting too hot, the response was " their should not be". My concern is that their going to be an overheating issue while the vehicle is changing at my home. Contacted Hyundai about it; they did an investigation and determined there was reason for them to buy back the vehicle. They offered to buy it back at less that what the buy out the finance company states. It is now February 2023. Hyundai still has yet to buy back the vehicle at what is owed on it, and still have no idea how to due the proper repairs. They still cannot assure that the battery won't overheat and there are no sensors to notify if it does.
Mfg Campaign: 11504717
Recall Date: Jan 31, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After just 18 months and about 5,000 miles, the heater/defroster system stopped working. My local Hyundai dealer (Dick Hannah Volkswagen/Hyundai) confirmed the failure. Even after installing a new heater unit, the dealer reported the system is still not working. My car has been at the dealer since 1-17-23. Having no defroster is a serious safety issue in the winter here in Portland, Oregon, as the car can become unsafe to drive when the windows fog-up (as is common in the winter here). There were no warning lights or notifications to indicate that anything had failed; I just noticed that heat was not coming on, and only cold air was blowing through the defroster vents.
Corrective Action:
After just 18 months and about 5,000 miles, the heater/defroster system stopped working. My local Hyundai dealer (Dick Hannah Volkswagen/Hyundai) confirmed the failure. Even after installing a new heater unit, the dealer reported the system is still not working. My car has been at the dealer since 1-17-23. Having no defroster is a serious safety issue in the winter here in Portland, Oregon, as the car can become unsafe to drive when the windows fog-up (as is common in the winter here). There were no warning lights or notifications to indicate that anything had failed; I just noticed that heat was not coming on, and only cold air was blowing through the defroster vents.
Additional Notes:
After just 18 months and about 5,000 miles, the heater/defroster system stopped working. My local Hyundai dealer (Dick Hannah Volkswagen/Hyundai) confirmed the failure. Even after installing a new heater unit, the dealer reported the system is still not working. My car has been at the dealer since 1-17-23. Having no defroster is a serious safety issue in the winter here in Portland, Oregon, as the car can become unsafe to drive when the windows fog-up (as is common in the winter here). There were no warning lights or notifications to indicate that anything had failed; I just noticed that heat was not coming on, and only cold air was blowing through the defroster vents.
Mfg Campaign: 11504227
Recall Date: Jan 28, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
After just 18 months and about 5,000 miles, the heater/defroster system stopped working. My local Hyundai dealer (Dick Hannah Volkswagen/Hyundai) confirmed the failure. Even after installing a new heater unit, the dealer reported the system is still not working. My car has been at the dealer since 1-17-23. Having no defroster is a serious safety issue in the winter here in Portland, Oregon, as the car can become unsafe to drive when the windows fog-up (as is common in the winter here). There were no warning lights or notifications to indicate that anything had failed; I just noticed that heat was not coming on, and only cold air was blowing through the defroster vents.
Corrective Action:
After just 18 months and about 5,000 miles, the heater/defroster system stopped working. My local Hyundai dealer (Dick Hannah Volkswagen/Hyundai) confirmed the failure. Even after installing a new heater unit, the dealer reported the system is still not working. My car has been at the dealer since 1-17-23. Having no defroster is a serious safety issue in the winter here in Portland, Oregon, as the car can become unsafe to drive when the windows fog-up (as is common in the winter here). There were no warning lights or notifications to indicate that anything had failed; I just noticed that heat was not coming on, and only cold air was blowing through the defroster vents.
Additional Notes:
After just 18 months and about 5,000 miles, the heater/defroster system stopped working. My local Hyundai dealer (Dick Hannah Volkswagen/Hyundai) confirmed the failure. Even after installing a new heater unit, the dealer reported the system is still not working. My car has been at the dealer since 1-17-23. Having no defroster is a serious safety issue in the winter here in Portland, Oregon, as the car can become unsafe to drive when the windows fog-up (as is common in the winter here). There were no warning lights or notifications to indicate that anything had failed; I just noticed that heat was not coming on, and only cold air was blowing through the defroster vents.
Mfg Campaign: 11504227
Recall Date: Jan 28, 2023
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlights even though they are LED they have a terrible beam pattern with noticeable dark spots in your field of view. Also I get flashed from oncoming traffic because of the low mounting position of the head lights easily blinds on coming traffic with the slightest bump or incline in the road. I had the dealer check out their alignment and was told they are fine. I myself have been dazzled by other Kona’s coming at me. I feel these lights are an issue and I see more and more cars with these low mounted headlights which I feel is a design issue that needs to be addressed due to the angle the lights need to shine they easily dazzle oncoming traffic.
Corrective Action:
The headlights even though they are LED they have a terrible beam pattern with noticeable dark spots in your field of view. Also I get flashed from oncoming traffic because of the low mounting position of the head lights easily blinds on coming traffic with the slightest bump or incline in the road. I had the dealer check out their alignment and was told they are fine. I myself have been dazzled by other Kona’s coming at me. I feel these lights are an issue and I see more and more cars with these low mounted headlights which I feel is a design issue that needs to be addressed due to the angle the lights need to shine they easily dazzle oncoming traffic.
Additional Notes:
The headlights even though they are LED they have a terrible beam pattern with noticeable dark spots in your field of view. Also I get flashed from oncoming traffic because of the low mounting position of the head lights easily blinds on coming traffic with the slightest bump or incline in the road. I had the dealer check out their alignment and was told they are fine. I myself have been dazzled by other Kona’s coming at me. I feel these lights are an issue and I see more and more cars with these low mounted headlights which I feel is a design issue that needs to be addressed due to the angle the lights need to shine they easily dazzle oncoming traffic.
Mfg Campaign: 11497674
Recall Date: Dec 15, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2021 Hyundai Kona EV battery need to be replaced. But the dealer would not have estimated time when my Kona EV get new battery. It could take 1 month or 3 months. No clues. I would not make a mistake to buy another car like Hyundai EV.
Corrective Action:
My 2021 Hyundai Kona EV battery need to be replaced. But the dealer would not have estimated time when my Kona EV get new battery. It could take 1 month or 3 months. No clues. I would not make a mistake to buy another car like Hyundai EV.
Additional Notes:
My 2021 Hyundai Kona EV battery need to be replaced. But the dealer would not have estimated time when my Kona EV get new battery. It could take 1 month or 3 months. No clues. I would not make a mistake to buy another car like Hyundai EV.
Mfg Campaign: 11486128
Recall Date: Sep 23, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2021 Hyundai Kona EV battery need to be replaced. But the dealer would not have estimated time when my Kona EV get new battery. It could take 1 month or 3 months. No clues. I would not make a mistake to buy another car like Hyundai EV.
Corrective Action:
My 2021 Hyundai Kona EV battery need to be replaced. But the dealer would not have estimated time when my Kona EV get new battery. It could take 1 month or 3 months. No clues. I would not make a mistake to buy another car like Hyundai EV.
Additional Notes:
My 2021 Hyundai Kona EV battery need to be replaced. But the dealer would not have estimated time when my Kona EV get new battery. It could take 1 month or 3 months. No clues. I would not make a mistake to buy another car like Hyundai EV.
Mfg Campaign: 11486128
Recall Date: Sep 23, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2021 Hyundai Kona Electric Vehicle with approximately 20,000 miles. On August 26, 2022 several warning lights came on indicating that the lithium battery was inoperable but fully charged in danger of catching fire. The dealer immediately towed my vehicle and disconnected the battery. The recall for battery replacement due to fire risk for the 2018-2020 now appears to be affecting the 2021 model year. The dealer is telling me they have no replacement batteries and cannot give me a timeline for replacing mine nor can they assure me that will resolve the problem. The recall needs to be extended to all model years.
Corrective Action:
I have a 2021 Hyundai Kona Electric Vehicle with approximately 20,000 miles. On August 26, 2022 several warning lights came on indicating that the lithium battery was inoperable but fully charged in danger of catching fire. The dealer immediately towed my vehicle and disconnected the battery. The recall for battery replacement due to fire risk for the 2018-2020 now appears to be affecting the 2021 model year. The dealer is telling me they have no replacement batteries and cannot give me a timeline for replacing mine nor can they assure me that will resolve the problem. The recall needs to be extended to all model years.
Additional Notes:
I have a 2021 Hyundai Kona Electric Vehicle with approximately 20,000 miles. On August 26, 2022 several warning lights came on indicating that the lithium battery was inoperable but fully charged in danger of catching fire. The dealer immediately towed my vehicle and disconnected the battery. The recall for battery replacement due to fire risk for the 2018-2020 now appears to be affecting the 2021 model year. The dealer is telling me they have no replacement batteries and cannot give me a timeline for replacing mine nor can they assure me that will resolve the problem. The recall needs to be extended to all model years.
Mfg Campaign: 11483089
Recall Date: Sep 6, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was parking my Hyundai Kona electric car going very slow when without warning it took off going over 100 miles per hour. I couldn't control the vehicle. The brakes didn't stop the car. It ran over a wood parking beam, hit two light posts, and went over a concrete structure before finally stopping on its own. I was not hurt. Fortunately, no one else was hurt. I had my seat belt on. The air bags did not deploy. It was witnessed by another person. I had it towed to the Hyundai dealer in Webster. It is at Vision Collision. State Farm is paying for the repairs. When I got home after the incident I went online and discovered that acceleration problems with this car and year had been reported by others. This is a serious car defect that could result in the loss of life.
Corrective Action:
I was parking my Hyundai Kona electric car going very slow when without warning it took off going over 100 miles per hour. I couldn't control the vehicle. The brakes didn't stop the car. It ran over a wood parking beam, hit two light posts, and went over a concrete structure before finally stopping on its own. I was not hurt. Fortunately, no one else was hurt. I had my seat belt on. The air bags did not deploy. It was witnessed by another person. I had it towed to the Hyundai dealer in Webster. It is at Vision Collision. State Farm is paying for the repairs. When I got home after the incident I went online and discovered that acceleration problems with this car and year had been reported by others. This is a serious car defect that could result in the loss of life.
Additional Notes:
I was parking my Hyundai Kona electric car going very slow when without warning it took off going over 100 miles per hour. I couldn't control the vehicle. The brakes didn't stop the car. It ran over a wood parking beam, hit two light posts, and went over a concrete structure before finally stopping on its own. I was not hurt. Fortunately, no one else was hurt. I had my seat belt on. The air bags did not deploy. It was witnessed by another person. I had it towed to the Hyundai dealer in Webster. It is at Vision Collision. State Farm is paying for the repairs. When I got home after the incident I went online and discovered that acceleration problems with this car and year had been reported by others. This is a serious car defect that could result in the loss of life.
Mfg Campaign: 11476368
Recall Date: Jul 28, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Check regenerative brake warning comes on and the emergency brake applies while driving also when I come to a stop. When I started my car the immediately the light came on. When I cut my car off the light clears. It happens when I’m braking. The regenerative brake light warning is becoming more frequent. I took my car back to the Hyundai dealership and they “checked” it out and found no problem with my vehicle. They ran a diagnostics and a update for my car, but 4 days later the warning can on again, after the repair.
Corrective Action:
Check regenerative brake warning comes on and the emergency brake applies while driving also when I come to a stop. When I started my car the immediately the light came on. When I cut my car off the light clears. It happens when I’m braking. The regenerative brake light warning is becoming more frequent. I took my car back to the Hyundai dealership and they “checked” it out and found no problem with my vehicle. They ran a diagnostics and a update for my car, but 4 days later the warning can on again, after the repair.
Additional Notes:
Check regenerative brake warning comes on and the emergency brake applies while driving also when I come to a stop. When I started my car the immediately the light came on. When I cut my car off the light clears. It happens when I’m braking. The regenerative brake light warning is becoming more frequent. I took my car back to the Hyundai dealership and they “checked” it out and found no problem with my vehicle. They ran a diagnostics and a update for my car, but 4 days later the warning can on again, after the repair.
Mfg Campaign: 11468863
Recall Date: Jun 12, 2022
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Sunroof exploded. On 19 January 2022 around 15:45 (Pacific Time) while driving approximately 65mph in my 2021 Hyundai Kona Electric on Hwy 60 (Moreno Valley, California), west-bound I experienced a loud explosion sound in my Kona and glass raining down on me and the inside of the car. I looked up and noticed there was a hole in the sunroof (see attached photos). I immediately found a safe place to exit the highway and stopped.
Corrective Action:
Sunroof exploded. On 19 January 2022 around 15:45 (Pacific Time) while driving approximately 65mph in my 2021 Hyundai Kona Electric on Hwy 60 (Moreno Valley, California), west-bound I experienced a loud explosion sound in my Kona and glass raining down on me and the inside of the car. I looked up and noticed there was a hole in the sunroof (see attached photos). I immediately found a safe place to exit the highway and stopped.
Additional Notes:
Sunroof exploded. On 19 January 2022 around 15:45 (Pacific Time) while driving approximately 65mph in my 2021 Hyundai Kona Electric on Hwy 60 (Moreno Valley, California), west-bound I experienced a loud explosion sound in my Kona and glass raining down on me and the inside of the car. I looked up and noticed there was a hole in the sunroof (see attached photos). I immediately found a safe place to exit the highway and stopped.
Mfg Campaign: 11449155
Recall Date: Jan 27, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ACCESSORY
Potential Consequences:
The contact owns a 2021 Hyundai Kona Electric. The contact stated that while his wife disconnected the charger, the vehicle caught fire without warning. There were no reported injuries. The installation plug was melted. The vehicle was taken to the local dealer where it was diagnosed the connection wiring needed to be replaced. The vehicle was not repaired. An inspector was able to inspect the vehicle. The manufacturer was notified however no further assistance was provided. The approximate failure mileage was 8,000.
Corrective Action:
The contact owns a 2021 Hyundai Kona Electric. The contact stated that while his wife disconnected the charger, the vehicle caught fire without warning. There were no reported injuries. The installation plug was melted. The vehicle was taken to the local dealer where it was diagnosed the connection wiring needed to be replaced. The vehicle was not repaired. An inspector was able to inspect the vehicle. The manufacturer was notified however no further assistance was provided. The approximate failure mileage was 8,000.
Additional Notes:
The contact owns a 2021 Hyundai Kona Electric. The contact stated that while his wife disconnected the charger, the vehicle caught fire without warning. There were no reported injuries. The installation plug was melted. The vehicle was taken to the local dealer where it was diagnosed the connection wiring needed to be replaced. The vehicle was not repaired. An inspector was able to inspect the vehicle. The manufacturer was notified however no further assistance was provided. The approximate failure mileage was 8,000.
Mfg Campaign: 11438341
Recall Date: Oct 27, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. It can go to neutral or Park only. The car is at the dealership and they told the battery must be replaced when one is available. It is a safety concern because one can get stranded on the road with vehicle that does not move although is fully charged.
Corrective Action:
After charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. It can go to neutral or Park only. The car is at the dealership and they told the battery must be replaced when one is available. It is a safety concern because one can get stranded on the road with vehicle that does not move although is fully charged.
Additional Notes:
After charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. It can go to neutral or Park only. The car is at the dealership and they told the battery must be replaced when one is available. It is a safety concern because one can get stranded on the road with vehicle that does not move although is fully charged.
Mfg Campaign: 11431228
Recall Date: Aug 31, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. It can go to neutral or Park only. The car is at the dealership and they told the battery must be replaced when one is available. It is a safety concern because one can get stranded on the road with vehicle that does not move although is fully charged.
Corrective Action:
After charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. It can go to neutral or Park only. The car is at the dealership and they told the battery must be replaced when one is available. It is a safety concern because one can get stranded on the road with vehicle that does not move although is fully charged.
Additional Notes:
After charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. It can go to neutral or Park only. The car is at the dealership and they told the battery must be replaced when one is available. It is a safety concern because one can get stranded on the road with vehicle that does not move although is fully charged.
Mfg Campaign: 11431228
Recall Date: Aug 31, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 8/11/21, I tried to start my Hyundai Kona EV, and it displayed the high voltage warning . The car would not start or go into gear and had to be towed to the dealership. We purchased the car in May 2021, and it had about 3000 miles on it at the time. At the dealership, the mechanic diagnosed it as a faulty battery and indicated that the whole LG battery underneath for the electric car would need to be replaced. After doing further research, there is already a recall on the 2018 to 2020 models for the same issue, with the battery catching fire in some instances. The car has the same battery a the 2018 to 2020 models. The guidance for those model years has been to park the car outside, in case there is a fire. We live in an HOA condo (and do have the option to park outside our garage). As of today, there is no ETA of a fix for a new battery. If they end up replacing it with another LG battery with the same faulty cell issues, I feel like this is a danger to my and my family's lives. Due to the battery issue, they also quit selling the Kona in Korea in April, a full month before we purchased our car. They sold us a car with a known issue. I want them to buy back this car, due to the safety issues.
Corrective Action:
On 8/11/21, I tried to start my Hyundai Kona EV, and it displayed the high voltage warning . The car would not start or go into gear and had to be towed to the dealership. We purchased the car in May 2021, and it had about 3000 miles on it at the time. At the dealership, the mechanic diagnosed it as a faulty battery and indicated that the whole LG battery underneath for the electric car would need to be replaced. After doing further research, there is already a recall on the 2018 to 2020 models for the same issue, with the battery catching fire in some instances. The car has the same battery a the 2018 to 2020 models. The guidance for those model years has been to park the car outside, in case there is a fire. We live in an HOA condo (and do have the option to park outside our garage). As of today, there is no ETA of a fix for a new battery. If they end up replacing it with another LG battery with the same faulty cell issues, I feel like this is a danger to my and my family's lives. Due to the battery issue, they also quit selling the Kona in Korea in April, a full month before we purchased our car. They sold us a car with a known issue. I want them to buy back this car, due to the safety issues.
Additional Notes:
On 8/11/21, I tried to start my Hyundai Kona EV, and it displayed the high voltage warning . The car would not start or go into gear and had to be towed to the dealership. We purchased the car in May 2021, and it had about 3000 miles on it at the time. At the dealership, the mechanic diagnosed it as a faulty battery and indicated that the whole LG battery underneath for the electric car would need to be replaced. After doing further research, there is already a recall on the 2018 to 2020 models for the same issue, with the battery catching fire in some instances. The car has the same battery a the 2018 to 2020 models. The guidance for those model years has been to park the car outside, in case there is a fire. We live in an HOA condo (and do have the option to park outside our garage). As of today, there is no ETA of a fix for a new battery. If they end up replacing it with another LG battery with the same faulty cell issues, I feel like this is a danger to my and my family's lives. Due to the battery issue, they also quit selling the Kona in Korea in April, a full month before we purchased our car. They sold us a car with a known issue. I want them to buy back this car, due to the safety issues.
Mfg Campaign: 11430674
Recall Date: Aug 26, 2021
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