Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 243
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 235
Recall Date: Aug 18, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 233
Recall Date: Aug 15, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Palisade vehicles. The brake fluid may be contaminated, which can cause the brake master cylinder inner-cup seals to swell, and reduce braking performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 212
Recall Date: Oct 27, 2021
Consumer Complaints
372 ComplaintsHyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
**Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **Components Available:** Both the failed camera system and rear shock absorbers remain available for inspection upon request. **Request:** Investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001H.
Corrective Action:
**Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **Components Available:** Both the failed camera system and rear shock absorbers remain available for inspection upon request. **Request:** Investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001H.
Additional Notes:
**Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **Components Available:** Both the failed camera system and rear shock absorbers remain available for inspection upon request. **Request:** Investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001H.
Mfg Campaign: 11677175
Recall Date: Jul 30, 2025
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
**Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **Components Available:** Both the failed camera system and rear shock absorbers remain available for inspection upon request. **Request:** Investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001H.
Corrective Action:
**Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **Components Available:** Both the failed camera system and rear shock absorbers remain available for inspection upon request. **Request:** Investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001H.
Additional Notes:
**Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **Components Available:** Both the failed camera system and rear shock absorbers remain available for inspection upon request. **Request:** Investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001H.
Mfg Campaign: 11677175
Recall Date: Jul 30, 2025
Hyundai Motor America
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
**Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **Components Available:** Both the failed camera system and rear shock absorbers remain available for inspection upon request. **Request:** Investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001H.
Corrective Action:
**Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **Components Available:** Both the failed camera system and rear shock absorbers remain available for inspection upon request. **Request:** Investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001H.
Additional Notes:
**Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **Components Available:** Both the failed camera system and rear shock absorbers remain available for inspection upon request. **Request:** Investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001H.
Mfg Campaign: 11677175
Recall Date: Jul 30, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine is consuming too much oil causing oil light to come on and it continues to happen.
Corrective Action:
Engine is consuming too much oil causing oil light to come on and it continues to happen.
Additional Notes:
Engine is consuming too much oil causing oil light to come on and it continues to happen.
Mfg Campaign: 11676504
Recall Date: Jul 27, 2025
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Seat belt latch quit working. Latch no longer connects. Internal spring and related issues found by dealer. Repair in process.
Corrective Action:
Seat belt latch quit working. Latch no longer connects. Internal spring and related issues found by dealer. Repair in process.
Additional Notes:
Seat belt latch quit working. Latch no longer connects. Internal spring and related issues found by dealer. Repair in process.
Mfg Campaign: 11675674
Recall Date: Jul 23, 2025
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The second row seat belts randomly unbuckle when driving even when buckled by an adult. It has happened with both a child and an adult in the seats, as well as with a car seat.
Corrective Action:
The second row seat belts randomly unbuckle when driving even when buckled by an adult. It has happened with both a child and an adult in the seats, as well as with a car seat.
Additional Notes:
The second row seat belts randomly unbuckle when driving even when buckled by an adult. It has happened with both a child and an adult in the seats, as well as with a car seat.
Mfg Campaign: 11671974
Recall Date: Jul 8, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Child Safety Lock Failure (displayed on instrument panel upon immediate startup of vehicle). Child safety lock is stalled in a continuous lock and unlock clicking mode. After depressing child safety lock button on driver's door panel, the sound stops.
Corrective Action:
Child Safety Lock Failure (displayed on instrument panel upon immediate startup of vehicle). Child safety lock is stalled in a continuous lock and unlock clicking mode. After depressing child safety lock button on driver's door panel, the sound stops.
Additional Notes:
Child Safety Lock Failure (displayed on instrument panel upon immediate startup of vehicle). Child safety lock is stalled in a continuous lock and unlock clicking mode. After depressing child safety lock button on driver's door panel, the sound stops.
Mfg Campaign: 11670455
Recall Date: Jul 1, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This car is consuming oil rapidly.I checked oil level to and had no oil on dip stick The car has not bee inspected yet. No warning lamps came on to warn me of low oil.
Corrective Action:
This car is consuming oil rapidly.I checked oil level to and had no oil on dip stick The car has not bee inspected yet. No warning lamps came on to warn me of low oil.
Additional Notes:
This car is consuming oil rapidly.I checked oil level to and had no oil on dip stick The car has not bee inspected yet. No warning lamps came on to warn me of low oil.
Mfg Campaign: 11670221
Recall Date: Jun 30, 2025
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the contact became aware of parts falling from the sunroof tract onto the front passenger’s seat. The contact held on to the remaining parts of the sunroof tract to prevent the sunroof from detaching. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact was informed that there was no evidence of failure to determine what caused the sunroof tract to fracture. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 94,582.
Corrective Action:
The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the contact became aware of parts falling from the sunroof tract onto the front passenger’s seat. The contact held on to the remaining parts of the sunroof tract to prevent the sunroof from detaching. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact was informed that there was no evidence of failure to determine what caused the sunroof tract to fracture. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 94,582.
Additional Notes:
The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the contact became aware of parts falling from the sunroof tract onto the front passenger’s seat. The contact held on to the remaining parts of the sunroof tract to prevent the sunroof from detaching. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact was informed that there was no evidence of failure to determine what caused the sunroof tract to fracture. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 94,582.
Mfg Campaign: 11668845
Recall Date: Jun 24, 2025
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Drivers side seatbelt doesn’t retract correctly when released. Often gets stuck and jammed in the car door. Also it doesn’t tighten enough to be effective in a crash and locks the problem is intermittent and even with an extended warranty that I paid for, Hyundai refuses to cover this and says that they can’t replicate even though I replicated this in front of the service tech and provided a video of this occurring. I have uploaded pictures of the damage the seat belt caused and it won’t let me upload the video of the problem occurring.
Corrective Action:
Drivers side seatbelt doesn’t retract correctly when released. Often gets stuck and jammed in the car door. Also it doesn’t tighten enough to be effective in a crash and locks the problem is intermittent and even with an extended warranty that I paid for, Hyundai refuses to cover this and says that they can’t replicate even though I replicated this in front of the service tech and provided a video of this occurring. I have uploaded pictures of the damage the seat belt caused and it won’t let me upload the video of the problem occurring.
Additional Notes:
Drivers side seatbelt doesn’t retract correctly when released. Often gets stuck and jammed in the car door. Also it doesn’t tighten enough to be effective in a crash and locks the problem is intermittent and even with an extended warranty that I paid for, Hyundai refuses to cover this and says that they can’t replicate even though I replicated this in front of the service tech and provided a video of this occurring. I have uploaded pictures of the damage the seat belt caused and it won’t let me upload the video of the problem occurring.
Mfg Campaign: 11668595
Recall Date: Jun 23, 2025
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
Rear suspension shocks were blown and started leaking causing the vehicle to become very bumpy and unstable. The blown shocks were confirmed by a brake shop and ultimately replaced at the manufacturer dealership.
Corrective Action:
Rear suspension shocks were blown and started leaking causing the vehicle to become very bumpy and unstable. The blown shocks were confirmed by a brake shop and ultimately replaced at the manufacturer dealership.
Additional Notes:
Rear suspension shocks were blown and started leaking causing the vehicle to become very bumpy and unstable. The blown shocks were confirmed by a brake shop and ultimately replaced at the manufacturer dealership.
Mfg Campaign: 11668434
Recall Date: Jun 22, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The forward collision warming sign just activated when there is no danger. The car will suddenly apply sharp brakes when you are even on the high with a speed over 65 miles per hour. It is very dangerous and scary and can lead to accidents. My car false alarms get activated more than three times a day. I hope Hyundai will recall this and fix this issue.
Corrective Action:
The forward collision warming sign just activated when there is no danger. The car will suddenly apply sharp brakes when you are even on the high with a speed over 65 miles per hour. It is very dangerous and scary and can lead to accidents. My car false alarms get activated more than three times a day. I hope Hyundai will recall this and fix this issue.
Additional Notes:
The forward collision warming sign just activated when there is no danger. The car will suddenly apply sharp brakes when you are even on the high with a speed over 65 miles per hour. It is very dangerous and scary and can lead to accidents. My car false alarms get activated more than three times a day. I hope Hyundai will recall this and fix this issue.
Mfg Campaign: 11668254
Recall Date: Jun 20, 2025
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The forward collision warming sign just activated when there is no danger. The car will suddenly apply sharp brakes when you are even on the high with a speed over 65 miles per hour. It is very dangerous and scary and can lead to accidents. My car false alarms get activated more than three times a day. I hope Hyundai will recall this and fix this issue.
Corrective Action:
The forward collision warming sign just activated when there is no danger. The car will suddenly apply sharp brakes when you are even on the high with a speed over 65 miles per hour. It is very dangerous and scary and can lead to accidents. My car false alarms get activated more than three times a day. I hope Hyundai will recall this and fix this issue.
Additional Notes:
The forward collision warming sign just activated when there is no danger. The car will suddenly apply sharp brakes when you are even on the high with a speed over 65 miles per hour. It is very dangerous and scary and can lead to accidents. My car false alarms get activated more than three times a day. I hope Hyundai will recall this and fix this issue.
Mfg Campaign: 11668254
Recall Date: Jun 20, 2025
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The Right Captain Chair seat belt come unbuckled while we're driving down the road, this happened multiple times, every time when we visit dealer, they manually check it (without passenger in seat or simulate the issue) and said no issue with seat belt buckle. There is not option to reproduce and record the situation to prove while driving, however this is life threatening to my kids if the belt unlatched from the buckle while car is on the road. Note: This happened multiple times in 2024 and three times in 2025
Corrective Action:
The Right Captain Chair seat belt come unbuckled while we're driving down the road, this happened multiple times, every time when we visit dealer, they manually check it (without passenger in seat or simulate the issue) and said no issue with seat belt buckle. There is not option to reproduce and record the situation to prove while driving, however this is life threatening to my kids if the belt unlatched from the buckle while car is on the road. Note: This happened multiple times in 2024 and three times in 2025
Additional Notes:
The Right Captain Chair seat belt come unbuckled while we're driving down the road, this happened multiple times, every time when we visit dealer, they manually check it (without passenger in seat or simulate the issue) and said no issue with seat belt buckle. There is not option to reproduce and record the situation to prove while driving, however this is life threatening to my kids if the belt unlatched from the buckle while car is on the road. Note: This happened multiple times in 2024 and three times in 2025
Mfg Campaign: 11667698
Recall Date: Jun 18, 2025
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
2021 Palisade was in for a repair on 5-13-2025. Mileage at that time was 62,144. I requested that a noise that I was hearing in the back of the car be investigated. The noise sounds like a pop that happens when turning or going over bumps. I was told by the dealer that the rear shock insulator caps needed to be replaced to the tune of $2000. I was not told there is a TSB for this issue. Unfortunately, this issue occurred when I was on vacation or I would have been able to have the car looked at before it hit 60,000 miles. The warranty might have covered this issue at that time. I researched this issue and learned of the TSB on this vehicle for this issue. I have read this website and learned that many have reported this.
Corrective Action:
2021 Palisade was in for a repair on 5-13-2025. Mileage at that time was 62,144. I requested that a noise that I was hearing in the back of the car be investigated. The noise sounds like a pop that happens when turning or going over bumps. I was told by the dealer that the rear shock insulator caps needed to be replaced to the tune of $2000. I was not told there is a TSB for this issue. Unfortunately, this issue occurred when I was on vacation or I would have been able to have the car looked at before it hit 60,000 miles. The warranty might have covered this issue at that time. I researched this issue and learned of the TSB on this vehicle for this issue. I have read this website and learned that many have reported this.
Additional Notes:
2021 Palisade was in for a repair on 5-13-2025. Mileage at that time was 62,144. I requested that a noise that I was hearing in the back of the car be investigated. The noise sounds like a pop that happens when turning or going over bumps. I was told by the dealer that the rear shock insulator caps needed to be replaced to the tune of $2000. I was not told there is a TSB for this issue. Unfortunately, this issue occurred when I was on vacation or I would have been able to have the car looked at before it hit 60,000 miles. The warranty might have covered this issue at that time. I researched this issue and learned of the TSB on this vehicle for this issue. I have read this website and learned that many have reported this.
Mfg Campaign: 11667174
Recall Date: Jun 16, 2025
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The second row seat belt on just one of the seats has done the following: it takes multiple attempts to get it to latch, it will "click" latched and then release shortly thereafter, or it will just release for no reason after being latched for several minutes. Reading online, it appears this is happening to a lot of other Palisade users as well. It started doing this about a year ago and still continues today. It is an intermittent problem and does not do it everything you attempt to fasten the seatbelt. This is very concerning because we have kids in these seats and fear their seat belts could come unlatched during an accident.
Corrective Action:
The second row seat belt on just one of the seats has done the following: it takes multiple attempts to get it to latch, it will "click" latched and then release shortly thereafter, or it will just release for no reason after being latched for several minutes. Reading online, it appears this is happening to a lot of other Palisade users as well. It started doing this about a year ago and still continues today. It is an intermittent problem and does not do it everything you attempt to fasten the seatbelt. This is very concerning because we have kids in these seats and fear their seat belts could come unlatched during an accident.
Additional Notes:
The second row seat belt on just one of the seats has done the following: it takes multiple attempts to get it to latch, it will "click" latched and then release shortly thereafter, or it will just release for no reason after being latched for several minutes. Reading online, it appears this is happening to a lot of other Palisade users as well. It started doing this about a year ago and still continues today. It is an intermittent problem and does not do it everything you attempt to fasten the seatbelt. This is very concerning because we have kids in these seats and fear their seat belts could come unlatched during an accident.
Mfg Campaign: 11666238
Recall Date: Jun 11, 2025
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Seat belt randomly disengages while in use. Has happened to multiple people, multiple times. Once every 500 miles or so since new, over 80,000 miles ago. Confirmed nothing has been in the way of normal seat belt operation. Has happened to both drivers seat, and second row seat on drivers side.
Corrective Action:
Seat belt randomly disengages while in use. Has happened to multiple people, multiple times. Once every 500 miles or so since new, over 80,000 miles ago. Confirmed nothing has been in the way of normal seat belt operation. Has happened to both drivers seat, and second row seat on drivers side.
Additional Notes:
Seat belt randomly disengages while in use. Has happened to multiple people, multiple times. Once every 500 miles or so since new, over 80,000 miles ago. Confirmed nothing has been in the way of normal seat belt operation. Has happened to both drivers seat, and second row seat on drivers side.
Mfg Campaign: 11665919
Recall Date: Jun 9, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN - On Sunday, June 1 2025, whilst driving West Bound on the 408 tollway in Orlando, FL, the sunroof of my car exploded and shattered. I was driving with the sunroof and sunshade closed. I was driving approx 70 miles an hour when I head an explosion, then heard glass spidering and then the glass bits falling on to the sunshade and also traveling down the roof of the car. I pulled over as quickly as I could. Looked at the back of the car I wanted to make sure nothing else happened to my car. When I climbed to look on top of my car, the sunroof had shattered. I took a small video. I immediately exited the freeway, and took side streets home. The entire way, I could hear glass bits dislodging and either hitting the sunshade or traveling off the roof. On the 408, there were only two passenger cars in front of me (no big trucks) and a few cars right behind me. No rocks bounced off anything to hit the sunroof. Traffic on the East bound side was very light also. 1. Yes, car can be inspected. Garage kept since Sunday June 1.25. 2. Safety- if the sunshade would have been open, the sunroof would have shattered into the car, covering me with glass. 3. Appnt with dealer is Thur June 12.25 4. No- no one has seen the vehicle yet 5. No warning lights, just a huge explosion above my head.
Corrective Action:
UNKNOWN - On Sunday, June 1 2025, whilst driving West Bound on the 408 tollway in Orlando, FL, the sunroof of my car exploded and shattered. I was driving with the sunroof and sunshade closed. I was driving approx 70 miles an hour when I head an explosion, then heard glass spidering and then the glass bits falling on to the sunshade and also traveling down the roof of the car. I pulled over as quickly as I could. Looked at the back of the car I wanted to make sure nothing else happened to my car. When I climbed to look on top of my car, the sunroof had shattered. I took a small video. I immediately exited the freeway, and took side streets home. The entire way, I could hear glass bits dislodging and either hitting the sunshade or traveling off the roof. On the 408, there were only two passenger cars in front of me (no big trucks) and a few cars right behind me. No rocks bounced off anything to hit the sunroof. Traffic on the East bound side was very light also. 1. Yes, car can be inspected. Garage kept since Sunday June 1.25. 2. Safety- if the sunshade would have been open, the sunroof would have shattered into the car, covering me with glass. 3. Appnt with dealer is Thur June 12.25 4. No- no one has seen the vehicle yet 5. No warning lights, just a huge explosion above my head.
Additional Notes:
UNKNOWN - On Sunday, June 1 2025, whilst driving West Bound on the 408 tollway in Orlando, FL, the sunroof of my car exploded and shattered. I was driving with the sunroof and sunshade closed. I was driving approx 70 miles an hour when I head an explosion, then heard glass spidering and then the glass bits falling on to the sunshade and also traveling down the roof of the car. I pulled over as quickly as I could. Looked at the back of the car I wanted to make sure nothing else happened to my car. When I climbed to look on top of my car, the sunroof had shattered. I took a small video. I immediately exited the freeway, and took side streets home. The entire way, I could hear glass bits dislodging and either hitting the sunshade or traveling off the roof. On the 408, there were only two passenger cars in front of me (no big trucks) and a few cars right behind me. No rocks bounced off anything to hit the sunroof. Traffic on the East bound side was very light also. 1. Yes, car can be inspected. Garage kept since Sunday June 1.25. 2. Safety- if the sunshade would have been open, the sunroof would have shattered into the car, covering me with glass. 3. Appnt with dealer is Thur June 12.25 4. No- no one has seen the vehicle yet 5. No warning lights, just a huge explosion above my head.
Mfg Campaign: 11665478
Recall Date: Jun 7, 2025
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Second row seat belt continuously releases while driving when used with child booster seat. We have made multiple attempts for problem-solving and resolution, including always having an adult buckle the seat, and attempting to clean all areas to ensure there is no dirt or debris with no resolution.
Corrective Action:
Second row seat belt continuously releases while driving when used with child booster seat. We have made multiple attempts for problem-solving and resolution, including always having an adult buckle the seat, and attempting to clean all areas to ensure there is no dirt or debris with no resolution.
Additional Notes:
Second row seat belt continuously releases while driving when used with child booster seat. We have made multiple attempts for problem-solving and resolution, including always having an adult buckle the seat, and attempting to clean all areas to ensure there is no dirt or debris with no resolution.
Mfg Campaign: 11665274
Recall Date: Jun 6, 2025
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
On several occasions, between 15-25, one seatbelt (2nd row behind driver) unlatches randomly. We know it’s not because of the user. It will latch (and we know it’s latched because it clicks and there’s no seatbelt warning), but while driving it will unlatch for no apparent reason. A child sits in this position.
Corrective Action:
On several occasions, between 15-25, one seatbelt (2nd row behind driver) unlatches randomly. We know it’s not because of the user. It will latch (and we know it’s latched because it clicks and there’s no seatbelt warning), but while driving it will unlatch for no apparent reason. A child sits in this position.
Additional Notes:
On several occasions, between 15-25, one seatbelt (2nd row behind driver) unlatches randomly. We know it’s not because of the user. It will latch (and we know it’s latched because it clicks and there’s no seatbelt warning), but while driving it will unlatch for no apparent reason. A child sits in this position.
Mfg Campaign: 11665095
Recall Date: Jun 5, 2025
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