Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
278 ComplaintsHyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the contact stated that the brake pedal was inoperable. The contact stated that the vehicle vibrated while depressing the brake pedal. There was no warning light illuminated. The vehicle was restarted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 119,000.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the contact stated that the brake pedal was inoperable. The contact stated that the vehicle vibrated while depressing the brake pedal. There was no warning light illuminated. The vehicle was restarted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 119,000.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the contact stated that the brake pedal was inoperable. The contact stated that the vehicle vibrated while depressing the brake pedal. There was no warning light illuminated. The vehicle was restarted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 119,000.
Mfg Campaign: 11650164
Recall Date: Mar 24, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine oil runs out quickly
Corrective Action:
Engine oil runs out quickly
Additional Notes:
Engine oil runs out quickly
Mfg Campaign: 11648630
Recall Date: Mar 17, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where the same diagnostic information was provided. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,322. The VIN was not available.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where the same diagnostic information was provided. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,322. The VIN was not available.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where the same diagnostic information was provided. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,322. The VIN was not available.
Mfg Campaign: 11645352
Recall Date: Feb 27, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This is my 2nd engine on my 2016 Santa Fe Sport. My car has 190,000 miles and had a catastrophic engine failure, it’s been at the dealership for 2 months. Hyundai said my lifetime warranty on my engine is not covered cause I had a misfire in the #4 cylinder with less than 2,000 miles on the spark plugs. Hyundai warranty department only spoke to the dealership directly and had me speak to a case manager (which did nothing, they never even talked to the warranty department only the dealership) So in December I dropped my car off, it took over 2 weeks to take pictures and send them in to Hyundai warranty department, a week later Hyundai asked the dealership to further take the engine apart and get pictures of the rocker’s. The dealership is down to 2 technicians and said they will get to it when they can (remember I’m without a car and waiting for approval for my engine so they can get me in a rental car while my engine gets replaced). Over 3 week later the dealership finally sends the pictures in of the rocker’s, I know cause I called and asked the dealership. I then asked why does the warranty department need pictures of the rockers for my engine failure (misfire in 4th cylinder) and they said to check for sludge. They also pointed out my engine isn’t bad and don’t have sludge so the warranty department should approve my engine replacement. A week later my case manager called and said that they will only approve 50% and I said NO there a lifetime warranty and I’m the original owner, so they went up to 65%. I feel betrayed by the dealership, case manager and Hyundai warranty department for NOT honoring the engine replacement knowing there’s a class action law suit due for failing rod bearings which they said wasn’t the issue. How would they know? The rod bearings are on the bottom of the motor and if they took it apart they would see THAT WAS the cause, but they say they don’t warranty misfire’s yet tens of thousands of Hyundai buyers are having same problems. Help
Corrective Action:
This is my 2nd engine on my 2016 Santa Fe Sport. My car has 190,000 miles and had a catastrophic engine failure, it’s been at the dealership for 2 months. Hyundai said my lifetime warranty on my engine is not covered cause I had a misfire in the #4 cylinder with less than 2,000 miles on the spark plugs. Hyundai warranty department only spoke to the dealership directly and had me speak to a case manager (which did nothing, they never even talked to the warranty department only the dealership) So in December I dropped my car off, it took over 2 weeks to take pictures and send them in to Hyundai warranty department, a week later Hyundai asked the dealership to further take the engine apart and get pictures of the rocker’s. The dealership is down to 2 technicians and said they will get to it when they can (remember I’m without a car and waiting for approval for my engine so they can get me in a rental car while my engine gets replaced). Over 3 week later the dealership finally sends the pictures in of the rocker’s, I know cause I called and asked the dealership. I then asked why does the warranty department need pictures of the rockers for my engine failure (misfire in 4th cylinder) and they said to check for sludge. They also pointed out my engine isn’t bad and don’t have sludge so the warranty department should approve my engine replacement. A week later my case manager called and said that they will only approve 50% and I said NO there a lifetime warranty and I’m the original owner, so they went up to 65%. I feel betrayed by the dealership, case manager and Hyundai warranty department for NOT honoring the engine replacement knowing there’s a class action law suit due for failing rod bearings which they said wasn’t the issue. How would they know? The rod bearings are on the bottom of the motor and if they took it apart they would see THAT WAS the cause, but they say they don’t warranty misfire’s yet tens of thousands of Hyundai buyers are having same problems. Help
Additional Notes:
This is my 2nd engine on my 2016 Santa Fe Sport. My car has 190,000 miles and had a catastrophic engine failure, it’s been at the dealership for 2 months. Hyundai said my lifetime warranty on my engine is not covered cause I had a misfire in the #4 cylinder with less than 2,000 miles on the spark plugs. Hyundai warranty department only spoke to the dealership directly and had me speak to a case manager (which did nothing, they never even talked to the warranty department only the dealership) So in December I dropped my car off, it took over 2 weeks to take pictures and send them in to Hyundai warranty department, a week later Hyundai asked the dealership to further take the engine apart and get pictures of the rocker’s. The dealership is down to 2 technicians and said they will get to it when they can (remember I’m without a car and waiting for approval for my engine so they can get me in a rental car while my engine gets replaced). Over 3 week later the dealership finally sends the pictures in of the rocker’s, I know cause I called and asked the dealership. I then asked why does the warranty department need pictures of the rockers for my engine failure (misfire in 4th cylinder) and they said to check for sludge. They also pointed out my engine isn’t bad and don’t have sludge so the warranty department should approve my engine replacement. A week later my case manager called and said that they will only approve 50% and I said NO there a lifetime warranty and I’m the original owner, so they went up to 65%. I feel betrayed by the dealership, case manager and Hyundai warranty department for NOT honoring the engine replacement knowing there’s a class action law suit due for failing rod bearings which they said wasn’t the issue. How would they know? The rod bearings are on the bottom of the motor and if they took it apart they would see THAT WAS the cause, but they say they don’t warranty misfire’s yet tens of thousands of Hyundai buyers are having same problems. Help
Mfg Campaign: 11641440
Recall Date: Feb 7, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving down the highway at 65mph my 2016 Santafe Sport experienced engine failure. We sat on the side of the highway, next to an on ramp with high traffic beside a cement wall. When the tow truck arrived the driver was nearly ran over! There was no way to get the car to a safer location. After being towed to the dealership they said the engine failure would be submitted under warranty due to an issue with the connection rod bearing damage causing the engine to fail. It was denied because I was not the initial owner. A week later I received information about a class action suit against Hyundai for this very problem. As part of the suit they had extended the warranty. The dealership resubmitted my information and it was turned down again, this time for high mileage. Several months later the dealership wanted my car removed from their property, I asked them to submit it again. This time turned down because the KSDS was not updated prior to the engine failure. I now have a like new vehicle that I owe $9,000 on with a known defect that was never corrected because the required KSDS update was listed as a service campaign rather than a recall and so went unnoticed by the dealership I bought it from, or the NY inspection centers during my annual inspection and unknown to myself because when I checked for recalls there were none. Recently I found a Hyundai best practice document that states the KSDS update is no longer a prerequisite. I had my car towed once again to the dealership, where it was again denied for not having the update done prior to engine failure. Hyundai customer service says they can’t help change the denial even though the company is at fault for producing a bad product.
Corrective Action:
While driving down the highway at 65mph my 2016 Santafe Sport experienced engine failure. We sat on the side of the highway, next to an on ramp with high traffic beside a cement wall. When the tow truck arrived the driver was nearly ran over! There was no way to get the car to a safer location. After being towed to the dealership they said the engine failure would be submitted under warranty due to an issue with the connection rod bearing damage causing the engine to fail. It was denied because I was not the initial owner. A week later I received information about a class action suit against Hyundai for this very problem. As part of the suit they had extended the warranty. The dealership resubmitted my information and it was turned down again, this time for high mileage. Several months later the dealership wanted my car removed from their property, I asked them to submit it again. This time turned down because the KSDS was not updated prior to the engine failure. I now have a like new vehicle that I owe $9,000 on with a known defect that was never corrected because the required KSDS update was listed as a service campaign rather than a recall and so went unnoticed by the dealership I bought it from, or the NY inspection centers during my annual inspection and unknown to myself because when I checked for recalls there were none. Recently I found a Hyundai best practice document that states the KSDS update is no longer a prerequisite. I had my car towed once again to the dealership, where it was again denied for not having the update done prior to engine failure. Hyundai customer service says they can’t help change the denial even though the company is at fault for producing a bad product.
Additional Notes:
While driving down the highway at 65mph my 2016 Santafe Sport experienced engine failure. We sat on the side of the highway, next to an on ramp with high traffic beside a cement wall. When the tow truck arrived the driver was nearly ran over! There was no way to get the car to a safer location. After being towed to the dealership they said the engine failure would be submitted under warranty due to an issue with the connection rod bearing damage causing the engine to fail. It was denied because I was not the initial owner. A week later I received information about a class action suit against Hyundai for this very problem. As part of the suit they had extended the warranty. The dealership resubmitted my information and it was turned down again, this time for high mileage. Several months later the dealership wanted my car removed from their property, I asked them to submit it again. This time turned down because the KSDS was not updated prior to the engine failure. I now have a like new vehicle that I owe $9,000 on with a known defect that was never corrected because the required KSDS update was listed as a service campaign rather than a recall and so went unnoticed by the dealership I bought it from, or the NY inspection centers during my annual inspection and unknown to myself because when I checked for recalls there were none. Recently I found a Hyundai best practice document that states the KSDS update is no longer a prerequisite. I had my car towed once again to the dealership, where it was again denied for not having the update done prior to engine failure. Hyundai customer service says they can’t help change the denial even though the company is at fault for producing a bad product.
Mfg Campaign: 11635757
Recall Date: Jan 13, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact's husband owns a 2016 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle failed to accelerate upon depression of the accelerator pedal. The check engine warning light appeared on the instrument panel during the failure. Despite the vehicle operating in LIMP Mode, the vehicle was taken to an independent mechanic where an oil change was performed. The mechanic warned after the service was performed that there may be an ongoing failure with the engine. Several days later, the contact stated that while in stop and go traffic, the vehicle stalled with the check engine warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed; and the contact was informed that the failure might be related to the cam shaft. The contact had the vehicle towed to a dealer and informed that the failure was probably related to the high-pressure fuel pump. The high-pressure fuel pump was replaced; however, the failure persisted. The contact was then informed by the dealer that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 200,000.
Corrective Action:
The contact's husband owns a 2016 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle failed to accelerate upon depression of the accelerator pedal. The check engine warning light appeared on the instrument panel during the failure. Despite the vehicle operating in LIMP Mode, the vehicle was taken to an independent mechanic where an oil change was performed. The mechanic warned after the service was performed that there may be an ongoing failure with the engine. Several days later, the contact stated that while in stop and go traffic, the vehicle stalled with the check engine warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed; and the contact was informed that the failure might be related to the cam shaft. The contact had the vehicle towed to a dealer and informed that the failure was probably related to the high-pressure fuel pump. The high-pressure fuel pump was replaced; however, the failure persisted. The contact was then informed by the dealer that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 200,000.
Additional Notes:
The contact's husband owns a 2016 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle failed to accelerate upon depression of the accelerator pedal. The check engine warning light appeared on the instrument panel during the failure. Despite the vehicle operating in LIMP Mode, the vehicle was taken to an independent mechanic where an oil change was performed. The mechanic warned after the service was performed that there may be an ongoing failure with the engine. Several days later, the contact stated that while in stop and go traffic, the vehicle stalled with the check engine warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed; and the contact was informed that the failure might be related to the cam shaft. The contact had the vehicle towed to a dealer and informed that the failure was probably related to the high-pressure fuel pump. The high-pressure fuel pump was replaced; however, the failure persisted. The contact was then informed by the dealer that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 200,000.
Mfg Campaign: 11629882
Recall Date: Dec 10, 2024
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's husband owns a 2016 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle failed to accelerate upon depression of the accelerator pedal. The check engine warning light appeared on the instrument panel during the failure. Despite the vehicle operating in LIMP Mode, the vehicle was taken to an independent mechanic where an oil change was performed. The mechanic warned after the service was performed that there may be an ongoing failure with the engine. Several days later, the contact stated that while in stop and go traffic, the vehicle stalled with the check engine warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed; and the contact was informed that the failure might be related to the cam shaft. The contact had the vehicle towed to a dealer and informed that the failure was probably related to the high-pressure fuel pump. The high-pressure fuel pump was replaced; however, the failure persisted. The contact was then informed by the dealer that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 200,000.
Corrective Action:
The contact's husband owns a 2016 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle failed to accelerate upon depression of the accelerator pedal. The check engine warning light appeared on the instrument panel during the failure. Despite the vehicle operating in LIMP Mode, the vehicle was taken to an independent mechanic where an oil change was performed. The mechanic warned after the service was performed that there may be an ongoing failure with the engine. Several days later, the contact stated that while in stop and go traffic, the vehicle stalled with the check engine warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed; and the contact was informed that the failure might be related to the cam shaft. The contact had the vehicle towed to a dealer and informed that the failure was probably related to the high-pressure fuel pump. The high-pressure fuel pump was replaced; however, the failure persisted. The contact was then informed by the dealer that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 200,000.
Additional Notes:
The contact's husband owns a 2016 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle failed to accelerate upon depression of the accelerator pedal. The check engine warning light appeared on the instrument panel during the failure. Despite the vehicle operating in LIMP Mode, the vehicle was taken to an independent mechanic where an oil change was performed. The mechanic warned after the service was performed that there may be an ongoing failure with the engine. Several days later, the contact stated that while in stop and go traffic, the vehicle stalled with the check engine warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed; and the contact was informed that the failure might be related to the cam shaft. The contact had the vehicle towed to a dealer and informed that the failure was probably related to the high-pressure fuel pump. The high-pressure fuel pump was replaced; however, the failure persisted. The contact was then informed by the dealer that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 200,000.
Mfg Campaign: 11629882
Recall Date: Dec 10, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car started to present problems at around 100k miles when it would start to hard shift any time it shifted in to 2nd gear. On several occasions it would fail to accelerate beyond 25 mph one of these instances happened while driving at speed on the interstate where pressing the gas pedal to the floor did not accelerate the car. Resently the engine would not turn over instead all of the display and indicator lights would flicker on and off rapidly. In all of these instances the car never through any codes with the exception of one time i May 2024 and were inconsistent enough that it was difficult to replicate issues when brought in for inspection. All of the above symptoms were alleviated by adding about a quart of oil every 1,000 miles or so. Again when asking about these issues the repair shops could never give a reason for why it was going through so much oil.
Corrective Action:
Car started to present problems at around 100k miles when it would start to hard shift any time it shifted in to 2nd gear. On several occasions it would fail to accelerate beyond 25 mph one of these instances happened while driving at speed on the interstate where pressing the gas pedal to the floor did not accelerate the car. Resently the engine would not turn over instead all of the display and indicator lights would flicker on and off rapidly. In all of these instances the car never through any codes with the exception of one time i May 2024 and were inconsistent enough that it was difficult to replicate issues when brought in for inspection. All of the above symptoms were alleviated by adding about a quart of oil every 1,000 miles or so. Again when asking about these issues the repair shops could never give a reason for why it was going through so much oil.
Additional Notes:
Car started to present problems at around 100k miles when it would start to hard shift any time it shifted in to 2nd gear. On several occasions it would fail to accelerate beyond 25 mph one of these instances happened while driving at speed on the interstate where pressing the gas pedal to the floor did not accelerate the car. Resently the engine would not turn over instead all of the display and indicator lights would flicker on and off rapidly. In all of these instances the car never through any codes with the exception of one time i May 2024 and were inconsistent enough that it was difficult to replicate issues when brought in for inspection. All of the above symptoms were alleviated by adding about a quart of oil every 1,000 miles or so. Again when asking about these issues the repair shops could never give a reason for why it was going through so much oil.
Mfg Campaign: 11628635
Recall Date: Dec 3, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Four weeks ago, I noticed my 2016 Santa Fe was not blowing any heated air into the cabin. A/C would come out fine, but room temperature air at best even when thermostat set to max. I took it in for diagnosis at a local mechanic who informed me that coolant was leaking out of the engine block and into the exhaust. I took the car to the dealership who informed me that the engline block itself had somehow gotten a tear in its side. No telling how the damage occurred, yet the warranty company (Costguard) in acquisition of my powertrain policy rejected the claim because (without ever personally inspecting the vehicle) there "was no discrepency as to how the damage occurred." Every mechanic at the dealership who has seen my car disputes their answer. I have been up to date on all maintenance on my vehicle throughout my ownership and have receipts, but cannot add them as they are all in my glovebox and the car is still at the shop. While I find it personally ridiculous that a warranty company would deny this, it is important for me as well to add to the list of engine complaints about this car. Likely the damage to the engine block has also been the cause of reduced mileage I have experienced lately.
Corrective Action:
Four weeks ago, I noticed my 2016 Santa Fe was not blowing any heated air into the cabin. A/C would come out fine, but room temperature air at best even when thermostat set to max. I took it in for diagnosis at a local mechanic who informed me that coolant was leaking out of the engine block and into the exhaust. I took the car to the dealership who informed me that the engline block itself had somehow gotten a tear in its side. No telling how the damage occurred, yet the warranty company (Costguard) in acquisition of my powertrain policy rejected the claim because (without ever personally inspecting the vehicle) there "was no discrepency as to how the damage occurred." Every mechanic at the dealership who has seen my car disputes their answer. I have been up to date on all maintenance on my vehicle throughout my ownership and have receipts, but cannot add them as they are all in my glovebox and the car is still at the shop. While I find it personally ridiculous that a warranty company would deny this, it is important for me as well to add to the list of engine complaints about this car. Likely the damage to the engine block has also been the cause of reduced mileage I have experienced lately.
Additional Notes:
Four weeks ago, I noticed my 2016 Santa Fe was not blowing any heated air into the cabin. A/C would come out fine, but room temperature air at best even when thermostat set to max. I took it in for diagnosis at a local mechanic who informed me that coolant was leaking out of the engine block and into the exhaust. I took the car to the dealership who informed me that the engline block itself had somehow gotten a tear in its side. No telling how the damage occurred, yet the warranty company (Costguard) in acquisition of my powertrain policy rejected the claim because (without ever personally inspecting the vehicle) there "was no discrepency as to how the damage occurred." Every mechanic at the dealership who has seen my car disputes their answer. I have been up to date on all maintenance on my vehicle throughout my ownership and have receipts, but cannot add them as they are all in my glovebox and the car is still at the shop. While I find it personally ridiculous that a warranty company would deny this, it is important for me as well to add to the list of engine complaints about this car. Likely the damage to the engine block has also been the cause of reduced mileage I have experienced lately.
Mfg Campaign: 11623979
Recall Date: Nov 7, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Hard Shift occurs between gear 1 and gear 2. The hard shift lurches the entire car. It occurs on both upshift and downshift. The hard shift occurs on cold starts. The problem goes away when you turn the vehicle off and then back on. There are no check engine lights. The dealer can't replicate the problem.
Corrective Action:
Hard Shift occurs between gear 1 and gear 2. The hard shift lurches the entire car. It occurs on both upshift and downshift. The hard shift occurs on cold starts. The problem goes away when you turn the vehicle off and then back on. There are no check engine lights. The dealer can't replicate the problem.
Additional Notes:
Hard Shift occurs between gear 1 and gear 2. The hard shift lurches the entire car. It occurs on both upshift and downshift. The hard shift occurs on cold starts. The problem goes away when you turn the vehicle off and then back on. There are no check engine lights. The dealer can't replicate the problem.
Mfg Campaign: 11622185
Recall Date: Oct 27, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine failure due to oil consumption How was your safety or the safety of others put at risk? Car attempted to die on a highway, this could have been dangerous had I been in the outside 'fast' lane when it struggled. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealer has confirmed the engine needs a full replacement Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only the dealers service center has inspected the vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. There was a blink engine light shortly before the car engine died. However, there was no indication the oil was low in the engine. The oil light did not come on.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine failure due to oil consumption How was your safety or the safety of others put at risk? Car attempted to die on a highway, this could have been dangerous had I been in the outside 'fast' lane when it struggled. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealer has confirmed the engine needs a full replacement Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only the dealers service center has inspected the vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. There was a blink engine light shortly before the car engine died. However, there was no indication the oil was low in the engine. The oil light did not come on.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine failure due to oil consumption How was your safety or the safety of others put at risk? Car attempted to die on a highway, this could have been dangerous had I been in the outside 'fast' lane when it struggled. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealer has confirmed the engine needs a full replacement Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only the dealers service center has inspected the vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. There was a blink engine light shortly before the car engine died. However, there was no indication the oil was low in the engine. The oil light did not come on.
Mfg Campaign: 11620623
Recall Date: Oct 18, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I purchased this vehicle less than a year ago from a dealership, used. I noticed the oil consumption after the first few months was unreasonably high. I have to keep a large jug of oil in my car and add the oil at least every two weeks or so depending on the miles I drive. I noticed other Hyundai owners complain of the same issue and some being resolved. However, my VIN is showing no open recalls at the moment.
Corrective Action:
I purchased this vehicle less than a year ago from a dealership, used. I noticed the oil consumption after the first few months was unreasonably high. I have to keep a large jug of oil in my car and add the oil at least every two weeks or so depending on the miles I drive. I noticed other Hyundai owners complain of the same issue and some being resolved. However, my VIN is showing no open recalls at the moment.
Additional Notes:
I purchased this vehicle less than a year ago from a dealership, used. I noticed the oil consumption after the first few months was unreasonably high. I have to keep a large jug of oil in my car and add the oil at least every two weeks or so depending on the miles I drive. I noticed other Hyundai owners complain of the same issue and some being resolved. However, my VIN is showing no open recalls at the moment.
Mfg Campaign: 11620486
Recall Date: Oct 17, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine has serious recall that I was not made aware of during purchase. My car has been burning oil and the engine has been on. I've taken out to several local mechanics who said "these model Hyundai's burn oil once they are over 100,000 miles" and that I would just need more frequent oil changes. I was also told the engine light was either an old code being thrown, or the pump valve, but nothing to worry about because it really only effects gas milage. My engine went out and I had to get it towed to another mechanic, who upon seeing the car, knew it had an engine recall and could hear a distinctive knock in the engine due to a failing rod bearing. Upon Hyundai's request, we towed it to a dealership to have them inspect it. They agree it's the engine that's bad, but since a "knock sensor" was never installed by the previous owner, they say they are not liable to cover the repair, and that since the recall is "public knowledge", it was my responsibility to find out. If you go onto the NHTSA.gov website, and type in my VIN number, the information says "0 unrepaired recalls", therefore making it impossible for me to have known about the recall without Hyundai letting me know, which they didn't.
Corrective Action:
Engine has serious recall that I was not made aware of during purchase. My car has been burning oil and the engine has been on. I've taken out to several local mechanics who said "these model Hyundai's burn oil once they are over 100,000 miles" and that I would just need more frequent oil changes. I was also told the engine light was either an old code being thrown, or the pump valve, but nothing to worry about because it really only effects gas milage. My engine went out and I had to get it towed to another mechanic, who upon seeing the car, knew it had an engine recall and could hear a distinctive knock in the engine due to a failing rod bearing. Upon Hyundai's request, we towed it to a dealership to have them inspect it. They agree it's the engine that's bad, but since a "knock sensor" was never installed by the previous owner, they say they are not liable to cover the repair, and that since the recall is "public knowledge", it was my responsibility to find out. If you go onto the NHTSA.gov website, and type in my VIN number, the information says "0 unrepaired recalls", therefore making it impossible for me to have known about the recall without Hyundai letting me know, which they didn't.
Additional Notes:
Engine has serious recall that I was not made aware of during purchase. My car has been burning oil and the engine has been on. I've taken out to several local mechanics who said "these model Hyundai's burn oil once they are over 100,000 miles" and that I would just need more frequent oil changes. I was also told the engine light was either an old code being thrown, or the pump valve, but nothing to worry about because it really only effects gas milage. My engine went out and I had to get it towed to another mechanic, who upon seeing the car, knew it had an engine recall and could hear a distinctive knock in the engine due to a failing rod bearing. Upon Hyundai's request, we towed it to a dealership to have them inspect it. They agree it's the engine that's bad, but since a "knock sensor" was never installed by the previous owner, they say they are not liable to cover the repair, and that since the recall is "public knowledge", it was my responsibility to find out. If you go onto the NHTSA.gov website, and type in my VIN number, the information says "0 unrepaired recalls", therefore making it impossible for me to have known about the recall without Hyundai letting me know, which they didn't.
Mfg Campaign: 11620175
Recall Date: Oct 16, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving on a slight upgrade, lost power and smoke started to come out of the vents and from under the hood. Had no brakes and by the time we were able to drift to a stop, the engine compartment was on fire. There was no warning lights. Witnesses saw fire under the car while we were coming to a stop. The car and all contents were totally consumed. Following some research on NHTSA vin decoder we found that this car has the same engine (GDI THETA II) that has been involved in many fires and is involved in class action suits. Even though this car has the same engine, it was never recalled. That may indicate that there are other cars out there that may have the same problem but have not been informed.
Corrective Action:
Driving on a slight upgrade, lost power and smoke started to come out of the vents and from under the hood. Had no brakes and by the time we were able to drift to a stop, the engine compartment was on fire. There was no warning lights. Witnesses saw fire under the car while we were coming to a stop. The car and all contents were totally consumed. Following some research on NHTSA vin decoder we found that this car has the same engine (GDI THETA II) that has been involved in many fires and is involved in class action suits. Even though this car has the same engine, it was never recalled. That may indicate that there are other cars out there that may have the same problem but have not been informed.
Additional Notes:
Driving on a slight upgrade, lost power and smoke started to come out of the vents and from under the hood. Had no brakes and by the time we were able to drift to a stop, the engine compartment was on fire. There was no warning lights. Witnesses saw fire under the car while we were coming to a stop. The car and all contents were totally consumed. Following some research on NHTSA vin decoder we found that this car has the same engine (GDI THETA II) that has been involved in many fires and is involved in class action suits. Even though this car has the same engine, it was never recalled. That may indicate that there are other cars out there that may have the same problem but have not been informed.
Mfg Campaign: 11617604
Recall Date: Oct 1, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Driving on a slight upgrade, lost power and smoke started to come out of the vents and from under the hood. Had no brakes and by the time we were able to drift to a stop, the engine compartment was on fire. There was no warning lights. Witnesses saw fire under the car while we were coming to a stop. The car and all contents were totally consumed. Following some research on NHTSA vin decoder we found that this car has the same engine (GDI THETA II) that has been involved in many fires and is involved in class action suits. Even though this car has the same engine, it was never recalled. That may indicate that there are other cars out there that may have the same problem but have not been informed.
Corrective Action:
Driving on a slight upgrade, lost power and smoke started to come out of the vents and from under the hood. Had no brakes and by the time we were able to drift to a stop, the engine compartment was on fire. There was no warning lights. Witnesses saw fire under the car while we were coming to a stop. The car and all contents were totally consumed. Following some research on NHTSA vin decoder we found that this car has the same engine (GDI THETA II) that has been involved in many fires and is involved in class action suits. Even though this car has the same engine, it was never recalled. That may indicate that there are other cars out there that may have the same problem but have not been informed.
Additional Notes:
Driving on a slight upgrade, lost power and smoke started to come out of the vents and from under the hood. Had no brakes and by the time we were able to drift to a stop, the engine compartment was on fire. There was no warning lights. Witnesses saw fire under the car while we were coming to a stop. The car and all contents were totally consumed. Following some research on NHTSA vin decoder we found that this car has the same engine (GDI THETA II) that has been involved in many fires and is involved in class action suits. Even though this car has the same engine, it was never recalled. That may indicate that there are other cars out there that may have the same problem but have not been informed.
Mfg Campaign: 11617604
Recall Date: Oct 1, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine shuts off and slows down while driving.
Corrective Action:
Engine shuts off and slows down while driving.
Additional Notes:
Engine shuts off and slows down while driving.
Mfg Campaign: 11614610
Recall Date: Sep 14, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
None
Corrective Action:
None
Additional Notes:
None
Mfg Campaign: 11614636
Recall Date: Sep 14, 2024
Hyundai Motor America
Defect Description:
SEATS
Potential Consequences:
I was rear-ended and the driver's seat did not maintain it's position and fell into the seat behind it.
Corrective Action:
I was rear-ended and the driver's seat did not maintain it's position and fell into the seat behind it.
Additional Notes:
I was rear-ended and the driver's seat did not maintain it's position and fell into the seat behind it.
Mfg Campaign: 11613053
Recall Date: Sep 6, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS:FRONT:WEBBING:STITCHING
Potential Consequences:
I was rear-ended and the driver's seat did not maintain it's position and fell into the seat behind it.
Corrective Action:
I was rear-ended and the driver's seat did not maintain it's position and fell into the seat behind it.
Additional Notes:
I was rear-ended and the driver's seat did not maintain it's position and fell into the seat behind it.
Mfg Campaign: 11613053
Recall Date: Sep 6, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
We were driving through our neighborhood at about 25 mph and we heard a slight knocking noise and then the engine shut off, no warnings or lights, just engine failure. The electronics worked, but car wouldn’t start. Had it towed to a local mechanic where he said the engine is seized. We were thankful this happened at a low speed in a safe place, can’t imagine how awful it would have been if we’d been going 75 mph down the 4 lane interstate. Of note, we have always kept the vehicle current on oil changes/maintenance. Prior to this, the car drove great! Never had any issues that would point to impending trouble.
Corrective Action:
We were driving through our neighborhood at about 25 mph and we heard a slight knocking noise and then the engine shut off, no warnings or lights, just engine failure. The electronics worked, but car wouldn’t start. Had it towed to a local mechanic where he said the engine is seized. We were thankful this happened at a low speed in a safe place, can’t imagine how awful it would have been if we’d been going 75 mph down the 4 lane interstate. Of note, we have always kept the vehicle current on oil changes/maintenance. Prior to this, the car drove great! Never had any issues that would point to impending trouble.
Additional Notes:
We were driving through our neighborhood at about 25 mph and we heard a slight knocking noise and then the engine shut off, no warnings or lights, just engine failure. The electronics worked, but car wouldn’t start. Had it towed to a local mechanic where he said the engine is seized. We were thankful this happened at a low speed in a safe place, can’t imagine how awful it would have been if we’d been going 75 mph down the 4 lane interstate. Of note, we have always kept the vehicle current on oil changes/maintenance. Prior to this, the car drove great! Never had any issues that would point to impending trouble.
Mfg Campaign: 11609419
Recall Date: Aug 19, 2024
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