Complaints & Recalls
Consumer Complaints
2 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When accelerating, the vehicle automatically hesitates and loses power. This happens when pulling out from complete stops as well as moving slowly to passing other vehicles. The tachometer still shows power but the brakes depress and there is no power to the vehicle and it hesitates feeling as if the ABS are kicking in. In order for it to resolve itself you have to let it run its course. The service departments at the dealer have felt it but can’t pinpoint an answer.
Corrective Action:
When accelerating, the vehicle automatically hesitates and loses power. This happens when pulling out from complete stops as well as moving slowly to passing other vehicles. The tachometer still shows power but the brakes depress and there is no power to the vehicle and it hesitates feeling as if the ABS are kicking in. In order for it to resolve itself you have to let it run its course. The service departments at the dealer have felt it but can’t pinpoint an answer.
Additional Notes:
When accelerating, the vehicle automatically hesitates and loses power. This happens when pulling out from complete stops as well as moving slowly to passing other vehicles. The tachometer still shows power but the brakes depress and there is no power to the vehicle and it hesitates feeling as if the ABS are kicking in. In order for it to resolve itself you have to let it run its course. The service departments at the dealer have felt it but can’t pinpoint an answer.
Mfg Campaign: 11451450
Recall Date: Feb 10, 2022
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2019 HYUNDAI SONATA. WHILE THE CONTACT WAS PULLING INTO AN INTERSECTION, A SECOND VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF HIS VEHICLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED BROKEN RIBS, AND INJURIES TO THE LEG, HEAD, AND ARM. MEDICAL ATTENTION WAS RECEIVED AND POLICE REPORT NUMBER: [XXX] WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. BROADWAY AUTOMOTIVE (1010 S. MILITARY AVE, GREEN BAY, WI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500. *DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Corrective Action:
TL* THE CONTACT OWNED A 2019 HYUNDAI SONATA. WHILE THE CONTACT WAS PULLING INTO AN INTERSECTION, A SECOND VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF HIS VEHICLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED BROKEN RIBS, AND INJURIES TO THE LEG, HEAD, AND ARM. MEDICAL ATTENTION WAS RECEIVED AND POLICE REPORT NUMBER: [XXX] WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. BROADWAY AUTOMOTIVE (1010 S. MILITARY AVE, GREEN BAY, WI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500. *DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Additional Notes:
TL* THE CONTACT OWNED A 2019 HYUNDAI SONATA. WHILE THE CONTACT WAS PULLING INTO AN INTERSECTION, A SECOND VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF HIS VEHICLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED BROKEN RIBS, AND INJURIES TO THE LEG, HEAD, AND ARM. MEDICAL ATTENTION WAS RECEIVED AND POLICE REPORT NUMBER: [XXX] WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. BROADWAY AUTOMOTIVE (1010 S. MILITARY AVE, GREEN BAY, WI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500. *DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Mfg Campaign: 11290285
Recall Date: Dec 20, 2019
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