Complaints & Recalls
Consumer Complaints
22 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My engine coolant level keeps going down but no leaks evident also heavy white smoke coming out from the exhaust. Finally engine overheated.
Corrective Action:
My engine coolant level keeps going down but no leaks evident also heavy white smoke coming out from the exhaust. Finally engine overheated.
Additional Notes:
My engine coolant level keeps going down but no leaks evident also heavy white smoke coming out from the exhaust. Finally engine overheated.
Mfg Campaign: 11629120
Recall Date: Dec 5, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My engine coolant level keeps going down but no leaks evident also heavy white smoke coming out from the exhaust. Finally engine overheated.
Corrective Action:
My engine coolant level keeps going down but no leaks evident also heavy white smoke coming out from the exhaust. Finally engine overheated.
Additional Notes:
My engine coolant level keeps going down but no leaks evident also heavy white smoke coming out from the exhaust. Finally engine overheated.
Mfg Campaign: 11629120
Recall Date: Dec 5, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle is in the shop now and will be due to 12volt battery charging system failure. I have taken the vehicle to the shop 4 times now because vehicle will not start unless you hit the reset 12volt button. The dealership told me that they were surprised that I was able to start the vehicle. I was told that it is the NHTSA Campaign # 24V868000. This vehicle is not included in this campaign number but it should be. Hyundai needs to include this make and model to the recall so other drivers don't have the same issue and so that they don't find themselves stranded.
Corrective Action:
My vehicle is in the shop now and will be due to 12volt battery charging system failure. I have taken the vehicle to the shop 4 times now because vehicle will not start unless you hit the reset 12volt button. The dealership told me that they were surprised that I was able to start the vehicle. I was told that it is the NHTSA Campaign # 24V868000. This vehicle is not included in this campaign number but it should be. Hyundai needs to include this make and model to the recall so other drivers don't have the same issue and so that they don't find themselves stranded.
Additional Notes:
My vehicle is in the shop now and will be due to 12volt battery charging system failure. I have taken the vehicle to the shop 4 times now because vehicle will not start unless you hit the reset 12volt button. The dealership told me that they were surprised that I was able to start the vehicle. I was told that it is the NHTSA Campaign # 24V868000. This vehicle is not included in this campaign number but it should be. Hyundai needs to include this make and model to the recall so other drivers don't have the same issue and so that they don't find themselves stranded.
Mfg Campaign: 11628119
Recall Date: Dec 1, 2024
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
When outside temperature drops, car starts in morning with several warning lights illuminated, indicating fault with several safety systems including airbags, brake, power steering, front camera, blind-spot collision warning system, traction control and smart cruise control. Car key fobs have consistently failed, disabling access to the vehicle. The vehicles 12V reset recently failed which required Hyundai Roadside Assistance (10/25/24). According to BlueLink application, cars 12V battery has been reset dozens of times, which is information visible to the service centers. However, at several past service appointments it has been verbally stated that "problem can not be replicated" and was not documented. Problem was confirmed by Hyundai service center on March 13, 2024. Problem was not resolved at the time of service, vehicle was returned back without resolution. With temperatures now dropping at night, said issues are occurring daily with warning indicators for failing safety systems illuminating upon cold start and electrical system failing daily.
Corrective Action:
When outside temperature drops, car starts in morning with several warning lights illuminated, indicating fault with several safety systems including airbags, brake, power steering, front camera, blind-spot collision warning system, traction control and smart cruise control. Car key fobs have consistently failed, disabling access to the vehicle. The vehicles 12V reset recently failed which required Hyundai Roadside Assistance (10/25/24). According to BlueLink application, cars 12V battery has been reset dozens of times, which is information visible to the service centers. However, at several past service appointments it has been verbally stated that "problem can not be replicated" and was not documented. Problem was confirmed by Hyundai service center on March 13, 2024. Problem was not resolved at the time of service, vehicle was returned back without resolution. With temperatures now dropping at night, said issues are occurring daily with warning indicators for failing safety systems illuminating upon cold start and electrical system failing daily.
Additional Notes:
When outside temperature drops, car starts in morning with several warning lights illuminated, indicating fault with several safety systems including airbags, brake, power steering, front camera, blind-spot collision warning system, traction control and smart cruise control. Car key fobs have consistently failed, disabling access to the vehicle. The vehicles 12V reset recently failed which required Hyundai Roadside Assistance (10/25/24). According to BlueLink application, cars 12V battery has been reset dozens of times, which is information visible to the service centers. However, at several past service appointments it has been verbally stated that "problem can not be replicated" and was not documented. Problem was confirmed by Hyundai service center on March 13, 2024. Problem was not resolved at the time of service, vehicle was returned back without resolution. With temperatures now dropping at night, said issues are occurring daily with warning indicators for failing safety systems illuminating upon cold start and electrical system failing daily.
Mfg Campaign: 11622160
Recall Date: Oct 27, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
When outside temperature drops, car starts in morning with several warning lights illuminated, indicating fault with several safety systems including airbags, brake, power steering, front camera, blind-spot collision warning system, traction control and smart cruise control. Car key fobs have consistently failed, disabling access to the vehicle. The vehicles 12V reset recently failed which required Hyundai Roadside Assistance (10/25/24). According to BlueLink application, cars 12V battery has been reset dozens of times, which is information visible to the service centers. However, at several past service appointments it has been verbally stated that "problem can not be replicated" and was not documented. Problem was confirmed by Hyundai service center on March 13, 2024. Problem was not resolved at the time of service, vehicle was returned back without resolution. With temperatures now dropping at night, said issues are occurring daily with warning indicators for failing safety systems illuminating upon cold start and electrical system failing daily.
Corrective Action:
When outside temperature drops, car starts in morning with several warning lights illuminated, indicating fault with several safety systems including airbags, brake, power steering, front camera, blind-spot collision warning system, traction control and smart cruise control. Car key fobs have consistently failed, disabling access to the vehicle. The vehicles 12V reset recently failed which required Hyundai Roadside Assistance (10/25/24). According to BlueLink application, cars 12V battery has been reset dozens of times, which is information visible to the service centers. However, at several past service appointments it has been verbally stated that "problem can not be replicated" and was not documented. Problem was confirmed by Hyundai service center on March 13, 2024. Problem was not resolved at the time of service, vehicle was returned back without resolution. With temperatures now dropping at night, said issues are occurring daily with warning indicators for failing safety systems illuminating upon cold start and electrical system failing daily.
Additional Notes:
When outside temperature drops, car starts in morning with several warning lights illuminated, indicating fault with several safety systems including airbags, brake, power steering, front camera, blind-spot collision warning system, traction control and smart cruise control. Car key fobs have consistently failed, disabling access to the vehicle. The vehicles 12V reset recently failed which required Hyundai Roadside Assistance (10/25/24). According to BlueLink application, cars 12V battery has been reset dozens of times, which is information visible to the service centers. However, at several past service appointments it has been verbally stated that "problem can not be replicated" and was not documented. Problem was confirmed by Hyundai service center on March 13, 2024. Problem was not resolved at the time of service, vehicle was returned back without resolution. With temperatures now dropping at night, said issues are occurring daily with warning indicators for failing safety systems illuminating upon cold start and electrical system failing daily.
Mfg Campaign: 11622160
Recall Date: Oct 27, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
When outside temperature drops, car starts in morning with several warning lights illuminated, indicating fault with several safety systems including airbags, brake, power steering, front camera, blind-spot collision warning system, traction control and smart cruise control. Car key fobs have consistently failed, disabling access to the vehicle. The vehicles 12V reset recently failed which required Hyundai Roadside Assistance (10/25/24). According to BlueLink application, cars 12V battery has been reset dozens of times, which is information visible to the service centers. However, at several past service appointments it has been verbally stated that "problem can not be replicated" and was not documented. Problem was confirmed by Hyundai service center on March 13, 2024. Problem was not resolved at the time of service, vehicle was returned back without resolution. With temperatures now dropping at night, said issues are occurring daily with warning indicators for failing safety systems illuminating upon cold start and electrical system failing daily.
Corrective Action:
When outside temperature drops, car starts in morning with several warning lights illuminated, indicating fault with several safety systems including airbags, brake, power steering, front camera, blind-spot collision warning system, traction control and smart cruise control. Car key fobs have consistently failed, disabling access to the vehicle. The vehicles 12V reset recently failed which required Hyundai Roadside Assistance (10/25/24). According to BlueLink application, cars 12V battery has been reset dozens of times, which is information visible to the service centers. However, at several past service appointments it has been verbally stated that "problem can not be replicated" and was not documented. Problem was confirmed by Hyundai service center on March 13, 2024. Problem was not resolved at the time of service, vehicle was returned back without resolution. With temperatures now dropping at night, said issues are occurring daily with warning indicators for failing safety systems illuminating upon cold start and electrical system failing daily.
Additional Notes:
When outside temperature drops, car starts in morning with several warning lights illuminated, indicating fault with several safety systems including airbags, brake, power steering, front camera, blind-spot collision warning system, traction control and smart cruise control. Car key fobs have consistently failed, disabling access to the vehicle. The vehicles 12V reset recently failed which required Hyundai Roadside Assistance (10/25/24). According to BlueLink application, cars 12V battery has been reset dozens of times, which is information visible to the service centers. However, at several past service appointments it has been verbally stated that "problem can not be replicated" and was not documented. Problem was confirmed by Hyundai service center on March 13, 2024. Problem was not resolved at the time of service, vehicle was returned back without resolution. With temperatures now dropping at night, said issues are occurring daily with warning indicators for failing safety systems illuminating upon cold start and electrical system failing daily.
Mfg Campaign: 11622160
Recall Date: Oct 27, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car has completely lost power. Can not enter. Have to use the mechanical/physical key on the fob. Its been happeneing 7-8 times in the last year. It has a battery reset button we reset it from the dash which has a dedicated button just for this?
Corrective Action:
The car has completely lost power. Can not enter. Have to use the mechanical/physical key on the fob. Its been happeneing 7-8 times in the last year. It has a battery reset button we reset it from the dash which has a dedicated button just for this?
Additional Notes:
The car has completely lost power. Can not enter. Have to use the mechanical/physical key on the fob. Its been happeneing 7-8 times in the last year. It has a battery reset button we reset it from the dash which has a dedicated button just for this?
Mfg Campaign: 11620710
Recall Date: Oct 18, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought my 2022 Hybrid Sonata in the summer of 2022. I drove it down to the beach (8 hour drive) about a week after purchasing the vehicle so at that time there were less than 100 miles on the car. We didn't use the vehicle for the week we were at the beach and when we tried to unlock the car to load our bags, the key would not unlock the car and we couldn't get in. We had to manually unlock the doors and call roadside assistance because the Battery reset button would not jumpstart the car. I was assured that there was no issue with the car by my local Hyundai dealership and that this was "normal." I have had the car die on me countless times while it sits idle in my driveway if I don't start it at least every other day. On August 8th 2024, my car was dead and I was able to jump it with the Battery Reset button. The next day, it was dead again. Upon jumping it for the second time in 24 hours, the check engine light came on. I took the car to the dealership to run diagnostics and the hybrid battery has failed their tests. Now I am waiting on my car with a loaner vehicle that I cannot drive out of state. I was told by customer service that they have had this problem with several other customers and some had to wait TWO YEARS for their battery to arrive and car repaired.
Corrective Action:
I bought my 2022 Hybrid Sonata in the summer of 2022. I drove it down to the beach (8 hour drive) about a week after purchasing the vehicle so at that time there were less than 100 miles on the car. We didn't use the vehicle for the week we were at the beach and when we tried to unlock the car to load our bags, the key would not unlock the car and we couldn't get in. We had to manually unlock the doors and call roadside assistance because the Battery reset button would not jumpstart the car. I was assured that there was no issue with the car by my local Hyundai dealership and that this was "normal." I have had the car die on me countless times while it sits idle in my driveway if I don't start it at least every other day. On August 8th 2024, my car was dead and I was able to jump it with the Battery Reset button. The next day, it was dead again. Upon jumping it for the second time in 24 hours, the check engine light came on. I took the car to the dealership to run diagnostics and the hybrid battery has failed their tests. Now I am waiting on my car with a loaner vehicle that I cannot drive out of state. I was told by customer service that they have had this problem with several other customers and some had to wait TWO YEARS for their battery to arrive and car repaired.
Additional Notes:
I bought my 2022 Hybrid Sonata in the summer of 2022. I drove it down to the beach (8 hour drive) about a week after purchasing the vehicle so at that time there were less than 100 miles on the car. We didn't use the vehicle for the week we were at the beach and when we tried to unlock the car to load our bags, the key would not unlock the car and we couldn't get in. We had to manually unlock the doors and call roadside assistance because the Battery reset button would not jumpstart the car. I was assured that there was no issue with the car by my local Hyundai dealership and that this was "normal." I have had the car die on me countless times while it sits idle in my driveway if I don't start it at least every other day. On August 8th 2024, my car was dead and I was able to jump it with the Battery Reset button. The next day, it was dead again. Upon jumping it for the second time in 24 hours, the check engine light came on. I took the car to the dealership to run diagnostics and the hybrid battery has failed their tests. Now I am waiting on my car with a loaner vehicle that I cannot drive out of state. I was told by customer service that they have had this problem with several other customers and some had to wait TWO YEARS for their battery to arrive and car repaired.
Mfg Campaign: 11617889
Recall Date: Oct 3, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I brought my car in for electronic update recall. No issues before service. After service, dealer tells me that my car in inoperable and the 12v Aux battery needs to be replaced. The battery was swollen. There were no indication before bringing the car in for recall that there was a battery issue. Possible fire hazard.
Corrective Action:
I brought my car in for electronic update recall. No issues before service. After service, dealer tells me that my car in inoperable and the 12v Aux battery needs to be replaced. The battery was swollen. There were no indication before bringing the car in for recall that there was a battery issue. Possible fire hazard.
Additional Notes:
I brought my car in for electronic update recall. No issues before service. After service, dealer tells me that my car in inoperable and the 12v Aux battery needs to be replaced. The battery was swollen. There were no indication before bringing the car in for recall that there was a battery issue. Possible fire hazard.
Mfg Campaign: 11614053
Recall Date: Sep 11, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car just dies can't open the car must use the key in the fob.Hyundai dealership says it's a k own issue They told me I need to drive the car more When I can get into the car. There is a battery reset button that starts the car. Numerous online owners have the same problem
Corrective Action:
The car just dies can't open the car must use the key in the fob.Hyundai dealership says it's a k own issue They told me I need to drive the car more When I can get into the car. There is a battery reset button that starts the car. Numerous online owners have the same problem
Additional Notes:
The car just dies can't open the car must use the key in the fob.Hyundai dealership says it's a k own issue They told me I need to drive the car more When I can get into the car. There is a battery reset button that starts the car. Numerous online owners have the same problem
Mfg Campaign: 11606548
Recall Date: Aug 5, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I have my car parked without starting for 3 or more days, I get a alert that my 12vdc battery is low. When I get back to my car, I have to use the physical key to unlock and push the 12 dcv button to jump start the system. The cover over the door latch has to be taking off with the key to access it and is very hard to remove. This is a safety issue, especially for someone who may have a disability. It tool me 15 minutes to remove the cover because I had to pry it off with breaking it. I got to the point of just pulling it off before I leave home and putting the cover in glovebox because I park at the airport for work trips. These has happened 3 times. If these is the case, hyundai needs to make the Manuel key access accessible.
Corrective Action:
When I have my car parked without starting for 3 or more days, I get a alert that my 12vdc battery is low. When I get back to my car, I have to use the physical key to unlock and push the 12 dcv button to jump start the system. The cover over the door latch has to be taking off with the key to access it and is very hard to remove. This is a safety issue, especially for someone who may have a disability. It tool me 15 minutes to remove the cover because I had to pry it off with breaking it. I got to the point of just pulling it off before I leave home and putting the cover in glovebox because I park at the airport for work trips. These has happened 3 times. If these is the case, hyundai needs to make the Manuel key access accessible.
Additional Notes:
When I have my car parked without starting for 3 or more days, I get a alert that my 12vdc battery is low. When I get back to my car, I have to use the physical key to unlock and push the 12 dcv button to jump start the system. The cover over the door latch has to be taking off with the key to access it and is very hard to remove. This is a safety issue, especially for someone who may have a disability. It tool me 15 minutes to remove the cover because I had to pry it off with breaking it. I got to the point of just pulling it off before I leave home and putting the cover in glovebox because I park at the airport for work trips. These has happened 3 times. If these is the case, hyundai needs to make the Manuel key access accessible.
Mfg Campaign: 11591850
Recall Date: May 31, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. Solar panel roof exploded without any impact. 2. Vehicle completely shuts down when the solar panel over charges the battery.
Corrective Action:
1. Solar panel roof exploded without any impact. 2. Vehicle completely shuts down when the solar panel over charges the battery.
Additional Notes:
1. Solar panel roof exploded without any impact. 2. Vehicle completely shuts down when the solar panel over charges the battery.
Mfg Campaign: 11560765
Recall Date: Dec 18, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. Solar panel roof exploded without any impact. 2. Vehicle completely shuts down when the solar panel over charges the battery.
Corrective Action:
1. Solar panel roof exploded without any impact. 2. Vehicle completely shuts down when the solar panel over charges the battery.
Additional Notes:
1. Solar panel roof exploded without any impact. 2. Vehicle completely shuts down when the solar panel over charges the battery.
Mfg Campaign: 11560765
Recall Date: Dec 18, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since a few weeks after buying the car new, the battery dies and self resets every few weeks on average. No error codes occur, but the car had clearly lost power while parked, indicating an issue with power management. For the last could months, car now has 26-27K miles and is 21-23 months old, it had mostly stopped resetting. It now is dead when I go out to it, even after only a couple hours of it being parked at night or during the day. I have to manually access the car and use the battery reset button. They observe no error codes. I have read other people have the failure while driving and fear and electrical issue could be a fire hazard. At the very least, it is a personal safety issue in making me take time to access my car, which could increase my risk of being attacked while trying to get into my car safely. It has occurred 5 or 6 times since August 21, most recently on October 8th and 9th.
Corrective Action:
Since a few weeks after buying the car new, the battery dies and self resets every few weeks on average. No error codes occur, but the car had clearly lost power while parked, indicating an issue with power management. For the last could months, car now has 26-27K miles and is 21-23 months old, it had mostly stopped resetting. It now is dead when I go out to it, even after only a couple hours of it being parked at night or during the day. I have to manually access the car and use the battery reset button. They observe no error codes. I have read other people have the failure while driving and fear and electrical issue could be a fire hazard. At the very least, it is a personal safety issue in making me take time to access my car, which could increase my risk of being attacked while trying to get into my car safely. It has occurred 5 or 6 times since August 21, most recently on October 8th and 9th.
Additional Notes:
Since a few weeks after buying the car new, the battery dies and self resets every few weeks on average. No error codes occur, but the car had clearly lost power while parked, indicating an issue with power management. For the last could months, car now has 26-27K miles and is 21-23 months old, it had mostly stopped resetting. It now is dead when I go out to it, even after only a couple hours of it being parked at night or during the day. I have to manually access the car and use the battery reset button. They observe no error codes. I have read other people have the failure while driving and fear and electrical issue could be a fire hazard. At the very least, it is a personal safety issue in making me take time to access my car, which could increase my risk of being attacked while trying to get into my car safely. It has occurred 5 or 6 times since August 21, most recently on October 8th and 9th.
Mfg Campaign: 11551501
Recall Date: Oct 23, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Since a few weeks after buying the car new, the battery dies and self resets every few weeks on average. No error codes occur, but the car had clearly lost power while parked, indicating an issue with power management. For the last could months, car now has 26-27K miles and is 21-23 months old, it had mostly stopped resetting. It now is dead when I go out to it, even after only a couple hours of it being parked at night or during the day. I have to manually access the car and use the battery reset button. They observe no error codes. I have read other people have the failure while driving and fear and electrical issue could be a fire hazard. At the very least, it is a personal safety issue in making me take time to access my car, which could increase my risk of being attacked while trying to get into my car safely. It has occurred 5 or 6 times since August 21, most recently on October 8th and 9th.
Corrective Action:
Since a few weeks after buying the car new, the battery dies and self resets every few weeks on average. No error codes occur, but the car had clearly lost power while parked, indicating an issue with power management. For the last could months, car now has 26-27K miles and is 21-23 months old, it had mostly stopped resetting. It now is dead when I go out to it, even after only a couple hours of it being parked at night or during the day. I have to manually access the car and use the battery reset button. They observe no error codes. I have read other people have the failure while driving and fear and electrical issue could be a fire hazard. At the very least, it is a personal safety issue in making me take time to access my car, which could increase my risk of being attacked while trying to get into my car safely. It has occurred 5 or 6 times since August 21, most recently on October 8th and 9th.
Additional Notes:
Since a few weeks after buying the car new, the battery dies and self resets every few weeks on average. No error codes occur, but the car had clearly lost power while parked, indicating an issue with power management. For the last could months, car now has 26-27K miles and is 21-23 months old, it had mostly stopped resetting. It now is dead when I go out to it, even after only a couple hours of it being parked at night or during the day. I have to manually access the car and use the battery reset button. They observe no error codes. I have read other people have the failure while driving and fear and electrical issue could be a fire hazard. At the very least, it is a personal safety issue in making me take time to access my car, which could increase my risk of being attacked while trying to get into my car safely. It has occurred 5 or 6 times since August 21, most recently on October 8th and 9th.
Mfg Campaign: 11551501
Recall Date: Oct 23, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Since a few weeks after buying the car new, the battery dies and self resets every few weeks on average. No error codes occur, but the car had clearly lost power while parked, indicating an issue with power management. For the last could months, car now has 26-27K miles and is 21-23 months old, it had mostly stopped resetting. It now is dead when I go out to it, even after only a couple hours of it being parked at night or during the day. I have to manually access the car and use the battery reset button. They observe no error codes. I have read other people have the failure while driving and fear and electrical issue could be a fire hazard. At the very least, it is a personal safety issue in making me take time to access my car, which could increase my risk of being attacked while trying to get into my car safely. It has occurred 5 or 6 times since August 21, most recently on October 8th and 9th.
Corrective Action:
Since a few weeks after buying the car new, the battery dies and self resets every few weeks on average. No error codes occur, but the car had clearly lost power while parked, indicating an issue with power management. For the last could months, car now has 26-27K miles and is 21-23 months old, it had mostly stopped resetting. It now is dead when I go out to it, even after only a couple hours of it being parked at night or during the day. I have to manually access the car and use the battery reset button. They observe no error codes. I have read other people have the failure while driving and fear and electrical issue could be a fire hazard. At the very least, it is a personal safety issue in making me take time to access my car, which could increase my risk of being attacked while trying to get into my car safely. It has occurred 5 or 6 times since August 21, most recently on October 8th and 9th.
Additional Notes:
Since a few weeks after buying the car new, the battery dies and self resets every few weeks on average. No error codes occur, but the car had clearly lost power while parked, indicating an issue with power management. For the last could months, car now has 26-27K miles and is 21-23 months old, it had mostly stopped resetting. It now is dead when I go out to it, even after only a couple hours of it being parked at night or during the day. I have to manually access the car and use the battery reset button. They observe no error codes. I have read other people have the failure while driving and fear and electrical issue could be a fire hazard. At the very least, it is a personal safety issue in making me take time to access my car, which could increase my risk of being attacked while trying to get into my car safely. It has occurred 5 or 6 times since August 21, most recently on October 8th and 9th.
Mfg Campaign: 11551501
Recall Date: Oct 23, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As I was driving my dashboard lit up with warning lights and audible alarms indicating that I should inspect my regen brake. Safety features such as lane departure, lane assist, blind spot indicator stopped functioning and my speedometer did not work. I stopped the car and looked behind the front wheels and nothing looked “unusual”. I restarted the car and all of the alarms went off again, leaving me without a speedometer or the safety features mentioned above. I scheduled an appointment with my dealership explaining what had happened. They did a diagnostic test and determined that it was a faulty E Brake Module that needed to be replaced but is on back order with no parts available in the US to order. Furthermore they do not know when a replacement is available. They reset the sensors so that my safety features were restored. This is the second time within a 14 months of purchasing the brand new vehicle that electrical systems have needed to be replaced. The first time was a faulty wiring harness located in the trunk area that the dealership had said “must have been damaged during installation at the factory”. Again-when I driving at highway speeds suddenly the alarms and warning lights were triggered-leaving me without the same safety features, speedometer and power steering/brakes. The dealership was able to replace the wiring harness and the problem seemed to be resolved until this latest incident.
Corrective Action:
As I was driving my dashboard lit up with warning lights and audible alarms indicating that I should inspect my regen brake. Safety features such as lane departure, lane assist, blind spot indicator stopped functioning and my speedometer did not work. I stopped the car and looked behind the front wheels and nothing looked “unusual”. I restarted the car and all of the alarms went off again, leaving me without a speedometer or the safety features mentioned above. I scheduled an appointment with my dealership explaining what had happened. They did a diagnostic test and determined that it was a faulty E Brake Module that needed to be replaced but is on back order with no parts available in the US to order. Furthermore they do not know when a replacement is available. They reset the sensors so that my safety features were restored. This is the second time within a 14 months of purchasing the brand new vehicle that electrical systems have needed to be replaced. The first time was a faulty wiring harness located in the trunk area that the dealership had said “must have been damaged during installation at the factory”. Again-when I driving at highway speeds suddenly the alarms and warning lights were triggered-leaving me without the same safety features, speedometer and power steering/brakes. The dealership was able to replace the wiring harness and the problem seemed to be resolved until this latest incident.
Additional Notes:
As I was driving my dashboard lit up with warning lights and audible alarms indicating that I should inspect my regen brake. Safety features such as lane departure, lane assist, blind spot indicator stopped functioning and my speedometer did not work. I stopped the car and looked behind the front wheels and nothing looked “unusual”. I restarted the car and all of the alarms went off again, leaving me without a speedometer or the safety features mentioned above. I scheduled an appointment with my dealership explaining what had happened. They did a diagnostic test and determined that it was a faulty E Brake Module that needed to be replaced but is on back order with no parts available in the US to order. Furthermore they do not know when a replacement is available. They reset the sensors so that my safety features were restored. This is the second time within a 14 months of purchasing the brand new vehicle that electrical systems have needed to be replaced. The first time was a faulty wiring harness located in the trunk area that the dealership had said “must have been damaged during installation at the factory”. Again-when I driving at highway speeds suddenly the alarms and warning lights were triggered-leaving me without the same safety features, speedometer and power steering/brakes. The dealership was able to replace the wiring harness and the problem seemed to be resolved until this latest incident.
Mfg Campaign: 11551216
Recall Date: Oct 22, 2023
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
As I was driving my dashboard lit up with warning lights and audible alarms indicating that I should inspect my regen brake. Safety features such as lane departure, lane assist, blind spot indicator stopped functioning and my speedometer did not work. I stopped the car and looked behind the front wheels and nothing looked “unusual”. I restarted the car and all of the alarms went off again, leaving me without a speedometer or the safety features mentioned above. I scheduled an appointment with my dealership explaining what had happened. They did a diagnostic test and determined that it was a faulty E Brake Module that needed to be replaced but is on back order with no parts available in the US to order. Furthermore they do not know when a replacement is available. They reset the sensors so that my safety features were restored. This is the second time within a 14 months of purchasing the brand new vehicle that electrical systems have needed to be replaced. The first time was a faulty wiring harness located in the trunk area that the dealership had said “must have been damaged during installation at the factory”. Again-when I driving at highway speeds suddenly the alarms and warning lights were triggered-leaving me without the same safety features, speedometer and power steering/brakes. The dealership was able to replace the wiring harness and the problem seemed to be resolved until this latest incident.
Corrective Action:
As I was driving my dashboard lit up with warning lights and audible alarms indicating that I should inspect my regen brake. Safety features such as lane departure, lane assist, blind spot indicator stopped functioning and my speedometer did not work. I stopped the car and looked behind the front wheels and nothing looked “unusual”. I restarted the car and all of the alarms went off again, leaving me without a speedometer or the safety features mentioned above. I scheduled an appointment with my dealership explaining what had happened. They did a diagnostic test and determined that it was a faulty E Brake Module that needed to be replaced but is on back order with no parts available in the US to order. Furthermore they do not know when a replacement is available. They reset the sensors so that my safety features were restored. This is the second time within a 14 months of purchasing the brand new vehicle that electrical systems have needed to be replaced. The first time was a faulty wiring harness located in the trunk area that the dealership had said “must have been damaged during installation at the factory”. Again-when I driving at highway speeds suddenly the alarms and warning lights were triggered-leaving me without the same safety features, speedometer and power steering/brakes. The dealership was able to replace the wiring harness and the problem seemed to be resolved until this latest incident.
Additional Notes:
As I was driving my dashboard lit up with warning lights and audible alarms indicating that I should inspect my regen brake. Safety features such as lane departure, lane assist, blind spot indicator stopped functioning and my speedometer did not work. I stopped the car and looked behind the front wheels and nothing looked “unusual”. I restarted the car and all of the alarms went off again, leaving me without a speedometer or the safety features mentioned above. I scheduled an appointment with my dealership explaining what had happened. They did a diagnostic test and determined that it was a faulty E Brake Module that needed to be replaced but is on back order with no parts available in the US to order. Furthermore they do not know when a replacement is available. They reset the sensors so that my safety features were restored. This is the second time within a 14 months of purchasing the brand new vehicle that electrical systems have needed to be replaced. The first time was a faulty wiring harness located in the trunk area that the dealership had said “must have been damaged during installation at the factory”. Again-when I driving at highway speeds suddenly the alarms and warning lights were triggered-leaving me without the same safety features, speedometer and power steering/brakes. The dealership was able to replace the wiring harness and the problem seemed to be resolved until this latest incident.
Mfg Campaign: 11551216
Recall Date: Oct 22, 2023
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
As I was driving my dashboard lit up with warning lights and audible alarms indicating that I should inspect my regen brake. Safety features such as lane departure, lane assist, blind spot indicator stopped functioning and my speedometer did not work. I stopped the car and looked behind the front wheels and nothing looked “unusual”. I restarted the car and all of the alarms went off again, leaving me without a speedometer or the safety features mentioned above. I scheduled an appointment with my dealership explaining what had happened. They did a diagnostic test and determined that it was a faulty E Brake Module that needed to be replaced but is on back order with no parts available in the US to order. Furthermore they do not know when a replacement is available. They reset the sensors so that my safety features were restored. This is the second time within a 14 months of purchasing the brand new vehicle that electrical systems have needed to be replaced. The first time was a faulty wiring harness located in the trunk area that the dealership had said “must have been damaged during installation at the factory”. Again-when I driving at highway speeds suddenly the alarms and warning lights were triggered-leaving me without the same safety features, speedometer and power steering/brakes. The dealership was able to replace the wiring harness and the problem seemed to be resolved until this latest incident.
Corrective Action:
As I was driving my dashboard lit up with warning lights and audible alarms indicating that I should inspect my regen brake. Safety features such as lane departure, lane assist, blind spot indicator stopped functioning and my speedometer did not work. I stopped the car and looked behind the front wheels and nothing looked “unusual”. I restarted the car and all of the alarms went off again, leaving me without a speedometer or the safety features mentioned above. I scheduled an appointment with my dealership explaining what had happened. They did a diagnostic test and determined that it was a faulty E Brake Module that needed to be replaced but is on back order with no parts available in the US to order. Furthermore they do not know when a replacement is available. They reset the sensors so that my safety features were restored. This is the second time within a 14 months of purchasing the brand new vehicle that electrical systems have needed to be replaced. The first time was a faulty wiring harness located in the trunk area that the dealership had said “must have been damaged during installation at the factory”. Again-when I driving at highway speeds suddenly the alarms and warning lights were triggered-leaving me without the same safety features, speedometer and power steering/brakes. The dealership was able to replace the wiring harness and the problem seemed to be resolved until this latest incident.
Additional Notes:
As I was driving my dashboard lit up with warning lights and audible alarms indicating that I should inspect my regen brake. Safety features such as lane departure, lane assist, blind spot indicator stopped functioning and my speedometer did not work. I stopped the car and looked behind the front wheels and nothing looked “unusual”. I restarted the car and all of the alarms went off again, leaving me without a speedometer or the safety features mentioned above. I scheduled an appointment with my dealership explaining what had happened. They did a diagnostic test and determined that it was a faulty E Brake Module that needed to be replaced but is on back order with no parts available in the US to order. Furthermore they do not know when a replacement is available. They reset the sensors so that my safety features were restored. This is the second time within a 14 months of purchasing the brand new vehicle that electrical systems have needed to be replaced. The first time was a faulty wiring harness located in the trunk area that the dealership had said “must have been damaged during installation at the factory”. Again-when I driving at highway speeds suddenly the alarms and warning lights were triggered-leaving me without the same safety features, speedometer and power steering/brakes. The dealership was able to replace the wiring harness and the problem seemed to be resolved until this latest incident.
Mfg Campaign: 11551216
Recall Date: Oct 22, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the freeway when the vehicle's hybrid battery continued to drop below a quarter of the meter. The vehicle's HUD started flashing red and the vehicle shut off. I had to pull over and wait for approximately 30 minutes before starting the vehicle back up and continuing home. The dealership stated it was a Hybrid battery issue, still under warranty, and is replacing the hybrid battery.
Corrective Action:
I was driving on the freeway when the vehicle's hybrid battery continued to drop below a quarter of the meter. The vehicle's HUD started flashing red and the vehicle shut off. I had to pull over and wait for approximately 30 minutes before starting the vehicle back up and continuing home. The dealership stated it was a Hybrid battery issue, still under warranty, and is replacing the hybrid battery.
Additional Notes:
I was driving on the freeway when the vehicle's hybrid battery continued to drop below a quarter of the meter. The vehicle's HUD started flashing red and the vehicle shut off. I had to pull over and wait for approximately 30 minutes before starting the vehicle back up and continuing home. The dealership stated it was a Hybrid battery issue, still under warranty, and is replacing the hybrid battery.
Mfg Campaign: 11541156
Recall Date: Aug 28, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury