Complaints & Recalls
Consumer Complaints
7 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Inattentive Driving Warning goes off excessively, causing distraction even in heavy traffic. Over a 2 hour drive, the Inattentive Driving Warning would alert approximately every 30 minutes regardless of traffic or driving conditions. The sound, which lasted approximately 1 to 2 seconds, and alert display caused me to momentarily turn my attention to the instrument cluster, rather than the road, while I was traveling at highway speeds in variable traffic. Previous model years allowed you to turn off this function, but this is no longer the case. Hyundai even confesses the inaccuracy of the system within the manual and has sent out notice of ways to lower incidences on different models vehicles.
Corrective Action:
The Inattentive Driving Warning goes off excessively, causing distraction even in heavy traffic. Over a 2 hour drive, the Inattentive Driving Warning would alert approximately every 30 minutes regardless of traffic or driving conditions. The sound, which lasted approximately 1 to 2 seconds, and alert display caused me to momentarily turn my attention to the instrument cluster, rather than the road, while I was traveling at highway speeds in variable traffic. Previous model years allowed you to turn off this function, but this is no longer the case. Hyundai even confesses the inaccuracy of the system within the manual and has sent out notice of ways to lower incidences on different models vehicles.
Additional Notes:
The Inattentive Driving Warning goes off excessively, causing distraction even in heavy traffic. Over a 2 hour drive, the Inattentive Driving Warning would alert approximately every 30 minutes regardless of traffic or driving conditions. The sound, which lasted approximately 1 to 2 seconds, and alert display caused me to momentarily turn my attention to the instrument cluster, rather than the road, while I was traveling at highway speeds in variable traffic. Previous model years allowed you to turn off this function, but this is no longer the case. Hyundai even confesses the inaccuracy of the system within the manual and has sent out notice of ways to lower incidences on different models vehicles.
Mfg Campaign: 11670978
Recall Date: Jul 3, 2025
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The dash warning "Consider Taking A Break" fires off randomly. This is a distraction as when I'm in traffic, driving well within my lane, no sudden changes, it will alert and I look down as I assume there may be a more serious problem. It takes my attention from the road often. This feature cannot be disabled. I've contacted the manufacturer and the local dealership. The local dealership suggested that there is a way to do it but they cannot tell me as it could be a liability. I don't see how it would be a liability as it is me doing the disabling. If anything that could be corrected with a statement I'd need to click stating I know the added risk of disabling this or something. It's annoying and at worst, may cause an accident as it pulls the driver's attention from the road. I'm hesitant to let anyone else drive the vehicle as they may be less prepared for the warning and may cause confusion as they try to determine what it is.
Corrective Action:
The dash warning "Consider Taking A Break" fires off randomly. This is a distraction as when I'm in traffic, driving well within my lane, no sudden changes, it will alert and I look down as I assume there may be a more serious problem. It takes my attention from the road often. This feature cannot be disabled. I've contacted the manufacturer and the local dealership. The local dealership suggested that there is a way to do it but they cannot tell me as it could be a liability. I don't see how it would be a liability as it is me doing the disabling. If anything that could be corrected with a statement I'd need to click stating I know the added risk of disabling this or something. It's annoying and at worst, may cause an accident as it pulls the driver's attention from the road. I'm hesitant to let anyone else drive the vehicle as they may be less prepared for the warning and may cause confusion as they try to determine what it is.
Additional Notes:
The dash warning "Consider Taking A Break" fires off randomly. This is a distraction as when I'm in traffic, driving well within my lane, no sudden changes, it will alert and I look down as I assume there may be a more serious problem. It takes my attention from the road often. This feature cannot be disabled. I've contacted the manufacturer and the local dealership. The local dealership suggested that there is a way to do it but they cannot tell me as it could be a liability. I don't see how it would be a liability as it is me doing the disabling. If anything that could be corrected with a statement I'd need to click stating I know the added risk of disabling this or something. It's annoying and at worst, may cause an accident as it pulls the driver's attention from the road. I'm hesitant to let anyone else drive the vehicle as they may be less prepared for the warning and may cause confusion as they try to determine what it is.
Mfg Campaign: 11666576
Recall Date: Jun 12, 2025
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The gear shifter design on this Hyundai model is dangerously counterintuitive compared to industry norms. It nearly caused me to drive off a cliff. I encountered a serious safety issue with the gear selector design. In most vehicles — including Mercedes, GM, and even pickup trucks — pushing the gear selector down engages forward drive, and up engages reverse or park. Hyundai has reversed this logic. In a rushed moment, I instinctively pushed the shifter down expecting to go forward (as in most cars), but the Hyundai was in reverse. I stepped on the gas and nearly backed off a cliff. This design is not just unfamiliar — it's opposite of established standards. Drivers with muscle memory from other vehicles like ANY pickup truck, MB, or GM EV are at real risk of making fatal errors. I strongly urge NHTSA to investigate whether this shifter design meets safety and human factors standards. At a minimum, Hyundai should issue a UI/UX recall to standardize shift direction or implement safeguards to prevent this kind of mistake.
Corrective Action:
The gear shifter design on this Hyundai model is dangerously counterintuitive compared to industry norms. It nearly caused me to drive off a cliff. I encountered a serious safety issue with the gear selector design. In most vehicles — including Mercedes, GM, and even pickup trucks — pushing the gear selector down engages forward drive, and up engages reverse or park. Hyundai has reversed this logic. In a rushed moment, I instinctively pushed the shifter down expecting to go forward (as in most cars), but the Hyundai was in reverse. I stepped on the gas and nearly backed off a cliff. This design is not just unfamiliar — it's opposite of established standards. Drivers with muscle memory from other vehicles like ANY pickup truck, MB, or GM EV are at real risk of making fatal errors. I strongly urge NHTSA to investigate whether this shifter design meets safety and human factors standards. At a minimum, Hyundai should issue a UI/UX recall to standardize shift direction or implement safeguards to prevent this kind of mistake.
Additional Notes:
The gear shifter design on this Hyundai model is dangerously counterintuitive compared to industry norms. It nearly caused me to drive off a cliff. I encountered a serious safety issue with the gear selector design. In most vehicles — including Mercedes, GM, and even pickup trucks — pushing the gear selector down engages forward drive, and up engages reverse or park. Hyundai has reversed this logic. In a rushed moment, I instinctively pushed the shifter down expecting to go forward (as in most cars), but the Hyundai was in reverse. I stepped on the gas and nearly backed off a cliff. This design is not just unfamiliar — it's opposite of established standards. Drivers with muscle memory from other vehicles like ANY pickup truck, MB, or GM EV are at real risk of making fatal errors. I strongly urge NHTSA to investigate whether this shifter design meets safety and human factors standards. At a minimum, Hyundai should issue a UI/UX recall to standardize shift direction or implement safeguards to prevent this kind of mistake.
Mfg Campaign: 11663112
Recall Date: May 27, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The gear shifter design on this Hyundai model is dangerously counterintuitive compared to industry norms. It nearly caused me to drive off a cliff. I encountered a serious safety issue with the gear selector design. In most vehicles — including Mercedes, GM, and even pickup trucks — pushing the gear selector down engages forward drive, and up engages reverse or park. Hyundai has reversed this logic. In a rushed moment, I instinctively pushed the shifter down expecting to go forward (as in most cars), but the Hyundai was in reverse. I stepped on the gas and nearly backed off a cliff. This design is not just unfamiliar — it's opposite of established standards. Drivers with muscle memory from other vehicles like ANY pickup truck, MB, or GM EV are at real risk of making fatal errors. I strongly urge NHTSA to investigate whether this shifter design meets safety and human factors standards. At a minimum, Hyundai should issue a UI/UX recall to standardize shift direction or implement safeguards to prevent this kind of mistake.
Corrective Action:
The gear shifter design on this Hyundai model is dangerously counterintuitive compared to industry norms. It nearly caused me to drive off a cliff. I encountered a serious safety issue with the gear selector design. In most vehicles — including Mercedes, GM, and even pickup trucks — pushing the gear selector down engages forward drive, and up engages reverse or park. Hyundai has reversed this logic. In a rushed moment, I instinctively pushed the shifter down expecting to go forward (as in most cars), but the Hyundai was in reverse. I stepped on the gas and nearly backed off a cliff. This design is not just unfamiliar — it's opposite of established standards. Drivers with muscle memory from other vehicles like ANY pickup truck, MB, or GM EV are at real risk of making fatal errors. I strongly urge NHTSA to investigate whether this shifter design meets safety and human factors standards. At a minimum, Hyundai should issue a UI/UX recall to standardize shift direction or implement safeguards to prevent this kind of mistake.
Additional Notes:
The gear shifter design on this Hyundai model is dangerously counterintuitive compared to industry norms. It nearly caused me to drive off a cliff. I encountered a serious safety issue with the gear selector design. In most vehicles — including Mercedes, GM, and even pickup trucks — pushing the gear selector down engages forward drive, and up engages reverse or park. Hyundai has reversed this logic. In a rushed moment, I instinctively pushed the shifter down expecting to go forward (as in most cars), but the Hyundai was in reverse. I stepped on the gas and nearly backed off a cliff. This design is not just unfamiliar — it's opposite of established standards. Drivers with muscle memory from other vehicles like ANY pickup truck, MB, or GM EV are at real risk of making fatal errors. I strongly urge NHTSA to investigate whether this shifter design meets safety and human factors standards. At a minimum, Hyundai should issue a UI/UX recall to standardize shift direction or implement safeguards to prevent this kind of mistake.
Mfg Campaign: 11663112
Recall Date: May 27, 2025
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Speedometer display inaccurate speed. Sometimes its shows 1-4mph miles more than the actual speed and other times 6-8mph. Verified issue with sonar system from different truck, street speed limit screen and own gps.
Corrective Action:
Speedometer display inaccurate speed. Sometimes its shows 1-4mph miles more than the actual speed and other times 6-8mph. Verified issue with sonar system from different truck, street speed limit screen and own gps.
Additional Notes:
Speedometer display inaccurate speed. Sometimes its shows 1-4mph miles more than the actual speed and other times 6-8mph. Verified issue with sonar system from different truck, street speed limit screen and own gps.
Mfg Campaign: 11655652
Recall Date: Apr 19, 2025
Hyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
Vehicle is shaky at highway speeds
Corrective Action:
Vehicle is shaky at highway speeds
Additional Notes:
Vehicle is shaky at highway speeds
Mfg Campaign: 11651446
Recall Date: Mar 29, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My speedometer doesn’t match my actual speed u had my passenger measure the speed by timing the trip from one mile marker to the next and it doesn’t match the stated speed
Corrective Action:
My speedometer doesn’t match my actual speed u had my passenger measure the speed by timing the trip from one mile marker to the next and it doesn’t match the stated speed
Additional Notes:
My speedometer doesn’t match my actual speed u had my passenger measure the speed by timing the trip from one mile marker to the next and it doesn’t match the stated speed
Mfg Campaign: 11630751
Recall Date: Dec 14, 2024
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