Complaints & Recalls
Consumer Complaints
6 ComplaintsInternational Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. This is a brand new 2023 school bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Corrective Action:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. This is a brand new 2023 school bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Additional Notes:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. This is a brand new 2023 school bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Mfg Campaign: 11511917
Recall Date: Mar 15, 2023
International Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. This is a brand new 2023 school bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Corrective Action:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. This is a brand new 2023 school bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Additional Notes:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. This is a brand new 2023 school bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Mfg Campaign: 11511917
Recall Date: Mar 15, 2023
International Motors, Llc
Defect Description:
STEERING
Potential Consequences:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. This is a brand new 2023 school bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Corrective Action:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. This is a brand new 2023 school bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Additional Notes:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. This is a brand new 2023 school bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Mfg Campaign: 11511917
Recall Date: Mar 15, 2023
International Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. The stop arm malfunctioned; staying in the open/on position, causing confusion for other drivers. This turned out to be an electrical relay problem. The driver side window has a gap in it large enough for a small animal to get through. When it's windy out, the entry door opens on it's own while driving along. This is a brand new 2023 school bus. Why are these things happening to a supposed brand new bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Corrective Action:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. The stop arm malfunctioned; staying in the open/on position, causing confusion for other drivers. This turned out to be an electrical relay problem. The driver side window has a gap in it large enough for a small animal to get through. When it's windy out, the entry door opens on it's own while driving along. This is a brand new 2023 school bus. Why are these things happening to a supposed brand new bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Additional Notes:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. The stop arm malfunctioned; staying in the open/on position, causing confusion for other drivers. This turned out to be an electrical relay problem. The driver side window has a gap in it large enough for a small animal to get through. When it's windy out, the entry door opens on it's own while driving along. This is a brand new 2023 school bus. Why are these things happening to a supposed brand new bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Mfg Campaign: 11511919
Recall Date: Mar 15, 2023
International Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. The stop arm malfunctioned; staying in the open/on position, causing confusion for other drivers. This turned out to be an electrical relay problem. The driver side window has a gap in it large enough for a small animal to get through. When it's windy out, the entry door opens on it's own while driving along. This is a brand new 2023 school bus. Why are these things happening to a supposed brand new bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Corrective Action:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. The stop arm malfunctioned; staying in the open/on position, causing confusion for other drivers. This turned out to be an electrical relay problem. The driver side window has a gap in it large enough for a small animal to get through. When it's windy out, the entry door opens on it's own while driving along. This is a brand new 2023 school bus. Why are these things happening to a supposed brand new bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Additional Notes:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. The stop arm malfunctioned; staying in the open/on position, causing confusion for other drivers. This turned out to be an electrical relay problem. The driver side window has a gap in it large enough for a small animal to get through. When it's windy out, the entry door opens on it's own while driving along. This is a brand new 2023 school bus. Why are these things happening to a supposed brand new bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Mfg Campaign: 11511919
Recall Date: Mar 15, 2023
International Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. The stop arm malfunctioned; staying in the open/on position, causing confusion for other drivers. This turned out to be an electrical relay problem. The driver side window has a gap in it large enough for a small animal to get through. When it's windy out, the entry door opens on it's own while driving along. This is a brand new 2023 school bus. Why are these things happening to a supposed brand new bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Corrective Action:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. The stop arm malfunctioned; staying in the open/on position, causing confusion for other drivers. This turned out to be an electrical relay problem. The driver side window has a gap in it large enough for a small animal to get through. When it's windy out, the entry door opens on it's own while driving along. This is a brand new 2023 school bus. Why are these things happening to a supposed brand new bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Additional Notes:
K Neal International delivered an unsafe school bus to me. The bus leaks when it rains; onto the seats and students. The stop arm malfunctioned; staying in the open/on position, causing confusion for other drivers. This turned out to be an electrical relay problem. The driver side window has a gap in it large enough for a small animal to get through. When it's windy out, the entry door opens on it's own while driving along. This is a brand new 2023 school bus. Why are these things happening to a supposed brand new bus. Also, my suspension has already begun to leak. NHTSA doesn't have any recall information listed for my VIN, but I've received recall paperwork from IC Bus, LLC/Navistar about a recall on the hex flange lock nut. Why do you, NHTSA, not have this recall listed??? This school bus is unsafe, and K Neal International Navistar needs to be held accountable. Their products and workmanship are far under par; and definitely unsuitable for student transportation. Please do something about them before students and drivers and the public get hurt.
Mfg Campaign: 11511919
Recall Date: Mar 15, 2023
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