Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R24A5, R24A7
Recall Date: Jun 21, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
5 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While attempting to accelerate my car hesitates and slows down to about 5 miles an hour. This mostly happens in the morning, but does happen in the afternoon while attempting to accelerate to pass. This issue has almost caused me to get in accidents on several occasions. I first noticed this issue when I first purchased the vehicle. I took it in and it was kept at the dealership for a week or so. When it was returned the dealer told me they couldn’t find a problem. I later took the car to another dealer and was the fuel injectors need to be cleaned but this did not fix the problem.
Corrective Action:
While attempting to accelerate my car hesitates and slows down to about 5 miles an hour. This mostly happens in the morning, but does happen in the afternoon while attempting to accelerate to pass. This issue has almost caused me to get in accidents on several occasions. I first noticed this issue when I first purchased the vehicle. I took it in and it was kept at the dealership for a week or so. When it was returned the dealer told me they couldn’t find a problem. I later took the car to another dealer and was the fuel injectors need to be cleaned but this did not fix the problem.
Additional Notes:
While attempting to accelerate my car hesitates and slows down to about 5 miles an hour. This mostly happens in the morning, but does happen in the afternoon while attempting to accelerate to pass. This issue has almost caused me to get in accidents on several occasions. I first noticed this issue when I first purchased the vehicle. I took it in and it was kept at the dealership for a week or so. When it was returned the dealer told me they couldn’t find a problem. I later took the car to another dealer and was the fuel injectors need to be cleaned but this did not fix the problem.
Mfg Campaign: 11565398
Recall Date: Jan 14, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While attempting to accelerate my car hesitates and slows down to about 5 miles an hour. This mostly happens in the morning, but does happen in the afternoon while attempting to accelerate to pass. This issue has almost caused me to get in accidents on several occasions. I first noticed this issue when I first purchased the vehicle. I took it in and it was kept at the dealership for a week or so. When it was returned the dealer told me they couldn’t find a problem. I later took the car to another dealer and was the fuel injectors need to be cleaned but this did not fix the problem.
Corrective Action:
While attempting to accelerate my car hesitates and slows down to about 5 miles an hour. This mostly happens in the morning, but does happen in the afternoon while attempting to accelerate to pass. This issue has almost caused me to get in accidents on several occasions. I first noticed this issue when I first purchased the vehicle. I took it in and it was kept at the dealership for a week or so. When it was returned the dealer told me they couldn’t find a problem. I later took the car to another dealer and was the fuel injectors need to be cleaned but this did not fix the problem.
Additional Notes:
While attempting to accelerate my car hesitates and slows down to about 5 miles an hour. This mostly happens in the morning, but does happen in the afternoon while attempting to accelerate to pass. This issue has almost caused me to get in accidents on several occasions. I first noticed this issue when I first purchased the vehicle. I took it in and it was kept at the dealership for a week or so. When it was returned the dealer told me they couldn’t find a problem. I later took the car to another dealer and was the fuel injectors need to be cleaned but this did not fix the problem.
Mfg Campaign: 11565398
Recall Date: Jan 14, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While attempting to accelerate my car hesitates and slows down to about 5 miles an hour. This mostly happens in the morning, but does happen in the afternoon while attempting to accelerate to pass. This issue has almost caused me to get in accidents on several occasions. I first noticed this issue when I first purchased the vehicle. I took it in and it was kept at the dealership for a week or so. When it was returned the dealer told me they couldn’t find a problem. I later took the car to another dealer and was the fuel injectors need to be cleaned but this did not fix the problem.
Corrective Action:
While attempting to accelerate my car hesitates and slows down to about 5 miles an hour. This mostly happens in the morning, but does happen in the afternoon while attempting to accelerate to pass. This issue has almost caused me to get in accidents on several occasions. I first noticed this issue when I first purchased the vehicle. I took it in and it was kept at the dealership for a week or so. When it was returned the dealer told me they couldn’t find a problem. I later took the car to another dealer and was the fuel injectors need to be cleaned but this did not fix the problem.
Additional Notes:
While attempting to accelerate my car hesitates and slows down to about 5 miles an hour. This mostly happens in the morning, but does happen in the afternoon while attempting to accelerate to pass. This issue has almost caused me to get in accidents on several occasions. I first noticed this issue when I first purchased the vehicle. I took it in and it was kept at the dealership for a week or so. When it was returned the dealer told me they couldn’t find a problem. I later took the car to another dealer and was the fuel injectors need to be cleaned but this did not fix the problem.
Mfg Campaign: 11565398
Recall Date: Jan 14, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 INFINITI Q70. WHEN THE CONTACT FIRST DROVE THE VEHICLE IN THE MORNING, IT HESITATED TO ACCELERATE. INFINITI OF CORAL GABLES (2701 S LE JEUNE RD, CORAL GABLES, FL 33134, (786) 619-3009) STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER SO IT COULD EASE IN AND FULLY ACCELERATE ON THE ROAD. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY RELY ON THE DEALER FOR DIAGNOSTIC TESTING AND WOULD GO WITH THEIR RECOMMENDATIONS. THE CONTACT WAS INFORMED TO VISIT ANOTHER INFINITI DEALER IF HE WANTED A SECOND OPINION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WITH ANOTHER Q70 MODEL HE PREVIOUSLY OWNED. THE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 INFINITI Q70. WHEN THE CONTACT FIRST DROVE THE VEHICLE IN THE MORNING, IT HESITATED TO ACCELERATE. INFINITI OF CORAL GABLES (2701 S LE JEUNE RD, CORAL GABLES, FL 33134, (786) 619-3009) STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER SO IT COULD EASE IN AND FULLY ACCELERATE ON THE ROAD. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY RELY ON THE DEALER FOR DIAGNOSTIC TESTING AND WOULD GO WITH THEIR RECOMMENDATIONS. THE CONTACT WAS INFORMED TO VISIT ANOTHER INFINITI DEALER IF HE WANTED A SECOND OPINION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WITH ANOTHER Q70 MODEL HE PREVIOUSLY OWNED. THE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 INFINITI Q70. WHEN THE CONTACT FIRST DROVE THE VEHICLE IN THE MORNING, IT HESITATED TO ACCELERATE. INFINITI OF CORAL GABLES (2701 S LE JEUNE RD, CORAL GABLES, FL 33134, (786) 619-3009) STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER SO IT COULD EASE IN AND FULLY ACCELERATE ON THE ROAD. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY RELY ON THE DEALER FOR DIAGNOSTIC TESTING AND WOULD GO WITH THEIR RECOMMENDATIONS. THE CONTACT WAS INFORMED TO VISIT ANOTHER INFINITI DEALER IF HE WANTED A SECOND OPINION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WITH ANOTHER Q70 MODEL HE PREVIOUSLY OWNED. THE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11256788
Recall Date: Sep 20, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 INFINITI Q70. WHEN THE CONTACT FIRST DROVE THE VEHICLE IN THE MORNING, IT HESITATED TO ACCELERATE. INFINITI OF CORAL GABLES (2701 S LE JEUNE RD, CORAL GABLES, FL 33134, (786) 619-3009) STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER SO IT COULD EASE IN AND FULLY ACCELERATE ON THE ROAD. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY RELY ON THE DEALER FOR DIAGNOSTIC TESTING AND WOULD GO WITH THEIR RECOMMENDATIONS. THE CONTACT WAS INFORMED TO VISIT ANOTHER INFINITI DEALER IF HE WANTED A SECOND OPINION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WITH ANOTHER Q70 MODEL HE PREVIOUSLY OWNED. THE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 INFINITI Q70. WHEN THE CONTACT FIRST DROVE THE VEHICLE IN THE MORNING, IT HESITATED TO ACCELERATE. INFINITI OF CORAL GABLES (2701 S LE JEUNE RD, CORAL GABLES, FL 33134, (786) 619-3009) STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER SO IT COULD EASE IN AND FULLY ACCELERATE ON THE ROAD. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY RELY ON THE DEALER FOR DIAGNOSTIC TESTING AND WOULD GO WITH THEIR RECOMMENDATIONS. THE CONTACT WAS INFORMED TO VISIT ANOTHER INFINITI DEALER IF HE WANTED A SECOND OPINION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WITH ANOTHER Q70 MODEL HE PREVIOUSLY OWNED. THE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 INFINITI Q70. WHEN THE CONTACT FIRST DROVE THE VEHICLE IN THE MORNING, IT HESITATED TO ACCELERATE. INFINITI OF CORAL GABLES (2701 S LE JEUNE RD, CORAL GABLES, FL 33134, (786) 619-3009) STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER SO IT COULD EASE IN AND FULLY ACCELERATE ON THE ROAD. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY RELY ON THE DEALER FOR DIAGNOSTIC TESTING AND WOULD GO WITH THEIR RECOMMENDATIONS. THE CONTACT WAS INFORMED TO VISIT ANOTHER INFINITI DEALER IF HE WANTED A SECOND OPINION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WITH ANOTHER Q70 MODEL HE PREVIOUSLY OWNED. THE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11256788
Recall Date: Sep 20, 2019
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