Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R24A5, R24A7
Recall Date: Jun 21, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
3 ComplaintsNissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While parking my car, with my foot on the brake, the accelerator engaged and went to the floor. This caused me to jump a medium and pull on to the road before I was able to stop the car. I was ale to stop with the engine still racing. I put the car into park and the accelerator disengaged. The dealer determined the accelerator was defective.
Corrective Action:
While parking my car, with my foot on the brake, the accelerator engaged and went to the floor. This caused me to jump a medium and pull on to the road before I was able to stop the car. I was ale to stop with the engine still racing. I put the car into park and the accelerator disengaged. The dealer determined the accelerator was defective.
Additional Notes:
While parking my car, with my foot on the brake, the accelerator engaged and went to the floor. This caused me to jump a medium and pull on to the road before I was able to stop the car. I was ale to stop with the engine still racing. I put the car into park and the accelerator disengaged. The dealer determined the accelerator was defective.
Mfg Campaign: 11542235
Recall Date: Sep 2, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While parking my car, with my foot on the brake, the accelerator engaged and went to the floor. This caused me to jump a medium and pull on to the road before I was able to stop the car. I was ale to stop with the engine still racing. I put the car into park and the accelerator disengaged. The dealer determined the accelerator was defective.
Corrective Action:
While parking my car, with my foot on the brake, the accelerator engaged and went to the floor. This caused me to jump a medium and pull on to the road before I was able to stop the car. I was ale to stop with the engine still racing. I put the car into park and the accelerator disengaged. The dealer determined the accelerator was defective.
Additional Notes:
While parking my car, with my foot on the brake, the accelerator engaged and went to the floor. This caused me to jump a medium and pull on to the road before I was able to stop the car. I was ale to stop with the engine still racing. I put the car into park and the accelerator disengaged. The dealer determined the accelerator was defective.
Mfg Campaign: 11542235
Recall Date: Sep 2, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
MY 2019 Q70L HAS HEATED STEERING WHEEL. WHEN IT SAYS "HEATED" I DID KNOW IT WAS GOING TO BE THIS HOT. AT THE SAME TIME ON MY SPOUSE 2020 QX60 IT WORKS PERFECT. THE CONNECTING POINT ON THE STEERING IS THE MOST HEAT. AS YOU MOVE THE PALM ITS NOT THAT MUCH. I DID MENTION IT TO THE SERVICE CENTER. THEY DON'T HAVE AN ANSWER. THEY SAY ITS NORMAL. BUT FROM MY EXPERIENCE FROM MY PREVIOUS VEHICLES ITS NOT. AND THEN ITS CUT OFF EVEN IF THE SWITCH IS TURNED ON. I CAN UNDERSTAND IT CUTTING OFF AFTER IT GETS TO A CERTAIN TEMPERATURE. BUT THEN IT GETS COLD AND NEVER COMES BACK ON. YOU HAVE TO TURN OFF THE SWITCH AND TURN BACK ON. NOT GOOD FOR A LONG DRIVE IN A COLD WEATHER. NOT SURE IF ONLY HAPPENS IN 2019 Q70L MODELS.
Corrective Action:
MY 2019 Q70L HAS HEATED STEERING WHEEL. WHEN IT SAYS "HEATED" I DID KNOW IT WAS GOING TO BE THIS HOT. AT THE SAME TIME ON MY SPOUSE 2020 QX60 IT WORKS PERFECT. THE CONNECTING POINT ON THE STEERING IS THE MOST HEAT. AS YOU MOVE THE PALM ITS NOT THAT MUCH. I DID MENTION IT TO THE SERVICE CENTER. THEY DON'T HAVE AN ANSWER. THEY SAY ITS NORMAL. BUT FROM MY EXPERIENCE FROM MY PREVIOUS VEHICLES ITS NOT. AND THEN ITS CUT OFF EVEN IF THE SWITCH IS TURNED ON. I CAN UNDERSTAND IT CUTTING OFF AFTER IT GETS TO A CERTAIN TEMPERATURE. BUT THEN IT GETS COLD AND NEVER COMES BACK ON. YOU HAVE TO TURN OFF THE SWITCH AND TURN BACK ON. NOT GOOD FOR A LONG DRIVE IN A COLD WEATHER. NOT SURE IF ONLY HAPPENS IN 2019 Q70L MODELS.
Additional Notes:
MY 2019 Q70L HAS HEATED STEERING WHEEL. WHEN IT SAYS "HEATED" I DID KNOW IT WAS GOING TO BE THIS HOT. AT THE SAME TIME ON MY SPOUSE 2020 QX60 IT WORKS PERFECT. THE CONNECTING POINT ON THE STEERING IS THE MOST HEAT. AS YOU MOVE THE PALM ITS NOT THAT MUCH. I DID MENTION IT TO THE SERVICE CENTER. THEY DON'T HAVE AN ANSWER. THEY SAY ITS NORMAL. BUT FROM MY EXPERIENCE FROM MY PREVIOUS VEHICLES ITS NOT. AND THEN ITS CUT OFF EVEN IF THE SWITCH IS TURNED ON. I CAN UNDERSTAND IT CUTTING OFF AFTER IT GETS TO A CERTAIN TEMPERATURE. BUT THEN IT GETS COLD AND NEVER COMES BACK ON. YOU HAVE TO TURN OFF THE SWITCH AND TURN BACK ON. NOT GOOD FOR A LONG DRIVE IN A COLD WEATHER. NOT SURE IF ONLY HAPPENS IN 2019 Q70L MODELS.
Mfg Campaign: 11383056
Recall Date: Dec 11, 2020
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